Grand Hotel Scarborough in Scarborough

I visit the Grand frequently to demonstrate my support for the hotel, I don't always receive a warm welcome, but I did today; thank you

I dont know what the complaints are about, we loved it, couldnt be more pleased.

Poor shadow of its former glory and luxury.

Stayed 30/12/2024 for three nights for the new years eve celebration had a fantastic time .We loved the entertainment programme they put on. All the staff were so friendly and helpful which really made it better all round.The harbour view restaurant was good, eating our meals with a great view of the bay.Well done Grand Hotel looking forward to another visit.

It's an old Victorian Hotel that won't appeal to everyone, but the room was warm and had a USB charger. My booking for a room with "no window" had the biggest window I've seen in a hotel room, 2.5m tall. The location is excellent for the south bay beach.

professional very large hotel in beutiful countryside great view loads of steps up and down to sea front but car or taxi would be better for disabled people

Fantastic place.Great for family.we loved it.

Beautiful hotel, very elegant, nice decor & many function rooms, only about 5 minutes from high street & promenade.

Main areas good but bedroom needs renovation outside of window dirty and unkempt with rubbish

Rooms are dated but clean , staff are very nice and helpful ,location is great for beach and shops , a bit hilly

The room was clean and tidy. Lovely old building, and you can see they are trying to keep up with the maintenance.

Only called to collect my partner but a 300 mile 4 1/2 hour round trip and I couldn’t even buy a coffee as they said they don’t do that!😦

Fabulous grande dame of Scarborough.

Absolutely stunning location loved every minute

Fantastic hotel.. The staff are an amazing bunch who go above an beyond to tend to your every need.. Me my mum an my autistic son holiday here often.. If your not happy with your room they get it sorted straight away.. Roll on 8 week as we're her again. 🥰

The hotel has seen better days. But it is still the architectural highlight of the coastal strip.

Rooms are on the small side, excellent food and the location is fab, unfortunately no parking on site but plenty of car parks, make sure you use the car parks that you get parking concession with. I had a sea view and the outside window sill is deep and sand collects on it so when you open the window, sand blows into your room. In my opinion, the booking in procedure is too long, the queue can stretch through the foyer through the back doors. The staff are very friendly and attentive, all in all a really nice place 👍

Great old place with lovely staff, receptionist with the Spanish accent was really helpful.

I love it .. next to the beach,however they told me the check in will be 3 pm , I found out they started at 2 pm, there is no internet in the rooms, the window was dirty and not clean see the photo, although the view is amazing

Parking a Nightmare 40 cars got a ticket outside the hotel on a Sunday morning at 8.10 am. No parking if you have a car. Stay away

Well I was there for a Monday to Friday week and the highs were I suppose the food was good apart from it did give me queuing up for school dinner vibes every day. The entertainment was good and the drink wasn't too overpriced a bit expensive but what do you expect really when you're on Holiday now the bad side was definitely my room so I was going with my parents they asked for two rooms on a lower level because they are both quite old and my mum isn't great with walking but we got 5th level rooms instead of what we requested and then when I got up to the floor in the elevator which was pretty much the only way too get around the hotel as it's way too big with no sense with direction the normal person would easily get lost tbh but anyways the halls also looked like they were out of the film the shinning so very inviting not and then when I got in my room it was like I was staying in a submarine the room was so small I couldn't even get to my window in it for some reason it was like a open wall and then a window very odd and all i had in my room was a bed with one pillow which wasn't enough and also just plain white bed sheets so wasn't very comfy my tv was absolutely tiny but i guess it did the job hotel wise also had brown marks on my bed aswell which was definitely questionable and i had a shower next to my bed because i guess the theme for this room was tiny and cramped you couldn't move at all in the room literally and then the bathroom one of the wooden boards creaked down as soon as i stepped on it and i weigh less than 10 stone i quickly stepped off it and decided every time I went to the bathroom i would just step over that board i also could here heavy metal music in my bathroom all the time for some reason and it wasn't mine and i had to step up to get to the toilet aswell which wasn't ideal and i mean like step up and then your at the toilet and then when i went to bed every night i could hear absolutely everything from seagulls people babies crying footsteps music so too sleep i had to try and block out all sound and the worst part was definitely the seagulls they just wouldn't shut up also you had to pay 35 pound for 5 days of WiFi when i booked it it said free wifi and instead it was 35 pound and when i informed the staff about a issue they seemed absolutely clueless like they had no clue at all and back to my room every single time someone walked on my level the hall light shined under and around my door like the Wyatt 6 entrance or something also it was way too dark at night like pure pitch black so i barley got any sleep most of the days so long story short the worst hotel i have stated at but im being kind as the food entertainment and drinks were good everything else crap

Stayed at the Grand hotel Scarborough for one night in the Easter half term holidays. Was disappointed that the room wasn't the one pictured when we booked. We stayed in a sea view family room.

Frankly, for the price it's a nice hotel. Don't go in with high expectations though.

Just go holiday Monday to Friday £279 each then £30 pounds off for booking early bed breakfast and evening meals very nice meals hot food and all you can eat

Well I have to be honest about our visit to the Grand Hotel, it was really good. We called in for lunch on a Tuesday and were greeted by a lovely lady who showed us around the hotel explaining things they offer. Lunch was good at affordable prices and all staff were friendly. I'm going to try out the Sunday lunch in a couple of weeks time. Will definitely return.

Room very basic generally clean, only 2 plug sockets for the entire room. Room was for a family of 3

The first room I got had pubic hair all over the sheets, the second room you couldn't close the window and it was ready to fall out. The staff and management are very much useless and not very helpful. I was ready to leave before being given another room around midnight. The low life that hang about outside the main front door is like a scene from a zombie movie. Such a shame as could be a nice place. The location is 5 mins from the town centre that's the only good bit too be honest. I wouldn't recommend and advise to go elsewhere.

We popped in to see what the hotel was actually like; very impressive. We stayed for Sunday Roast; 3 coarse £9.95 friendly and polite staff. We'll go again, may even stay the night.

👍👍 VERY VERY GOOD HOTEL 👍👍 GREAT LOCATION FOR SHOPS, PUBS AND WALKING 👍👍 VERY HELPFUL STAFF 👍👍

No clen towels every day u have to ask reception for them & the food was very basic.

We do like this odd hotel. Its full of character. Staff have been helpful. Some room are very basic but we knew that.

Wonderful place.. Great location. Beutiful building ....

As to be expected in a large hotel of this age, the room was in need of decoration, it was hard work trying to buy a drink at meal times.

The staff are very friendly and supportive. The hotel has many activities that you can join in the evening. And the room was clean and comfy.

Lovely warm welcome, friendly helpful staff, excellent service, rooms clean and spacious, meals good, nice pint, highly recommended.

Popular and inexpensive. You get what you pay for. We paid £59 for a double room. (The bed is actually double, so if you prefer kingsize , it is best to " double check"and pardon the pun 🤣. )an ensuite room for 2 people to share for that one price is amazing. A few niggles but nothing much. The radiator was boiling🔥 and could not be turned down or switched off. We told reception, and they promised their maintenance 🤠 man would fix it. They even told us it was fixed 🛠 when we returned after a 🚶‍♀️‍➡️🚶‍♂️‍➡️walk, but alas, it was still at 🔥 boiling point all 🥵 night. Cest la vie. And apart from the tiny 🛌 bed and the fire alarm that scared us to death😱 at 5AM. It was only a short time, but my heart took 30 minutes to stop thumping out of my chest. So very, very loud!😱. One light 💡 out of a possible 3 worked in the bathroom. But, apart from all that, everything was great 😝. What can only be expected for the 💰 money.

You get what you pay for, and at £59 a night, we did not expect much, and that's what we got, not much.