Gournet Burger - Patty Flip in Central Bedfordshire

We had some lovely chicken here We especially enjoyed the Peri Peri chicken I recommend the place for takeaway or eat in

My partner & I waited 15mins for our orders of simply boneless chicken fillets & drinks. Once ordered, the employee behind the counter immediately removed our orders from both the "preparing" and "ready" screens and carried on chatting to a delivery driver. We saw our orders sat awaiting his attention for at least 10 of the 15mins we waited before he decided to look back at the "processed" orders to first give my partner his order. When he stepped away to sit & eat, the employee left me stood still waiting & started processing another order before asking me if I had an order I was waiting for. If the orders hadn't been removed until they'd actually been processed, they'd know who was still waiting for orders & what the orders were. It's falsifying their figures & causing bad customer service. It's never busy enough when I've been, to warrant the bad customer service. The employees seem more interested in chatting amongst themselves & delivery drivers, than getting the job done. The food is nice but on this occasion, the chicken was ridiculously greasy & caused the box to break before taking it out the bag, it had been sat there so long before serving.

Over 5 quid for a large coffee now with x shot, which would be fine if costa coffee didn't taste like bathwater. Genuinely don't know how they charge so much more than other companies but without the bean quslity to match. Another large corporation thinking the consumer owes then something. Saying that the staff here are lovely. The car park however and venue, a miserable, town ruining traffic slog of depression. Oh, and turn the heating down. Nearly passed out, you don't need a building above 30c

Ordered a chicken fillet burger and chicken kebab. The chicken fillet wasn’t raw but wasn’t cooked through fully (a chewy like texture) and the bun tasted really old, stale like almost. The kebab was tandoori chicken and not made the traditional way kebabs are supposed to be made. If you’re looking for cheap food there are plenty of other cheaper places to go to. Food was really disappointing, like really really disappointing and not worth the price despite being cheap. The guy at the counter seemed really chill which is always nice other than that the food is a MAJOR let down and the menu/recipe needs a revamp. Just reconsider going someplace else.

Staff are extremely friendly, made our experience that much better, will be back Thank you.