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3,8

Based on 274 opinions finded in 2 websites

4.3Ambience4.3Cuisine4.3Price4.8Service
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Nº 352 in 479 in East Hertfordshire

Nº 7 of 11 Chinese in East Hertfordshire

CUSTOMERS TALK ABOUT DISHES WITH.. ricechickencookedorientalcurrysoup

comment_iconOpinions

The food was nice. However, potions were really small in fact toddler size. I had ordered mussels in chilli sauce for my main. I got 5, and for 10 pounds was quite expensive for what I got

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Kim Smith . 2024-04-08

MORE AT Google

Absolutely delicious!!!! Every single dish was the tastiest Chinese dish I’ve had, really full of flavour and fresh crunchy veg, no pre frozen soggy ones. I would prefer chopsticks next time but that is all. The wine was also great!

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bethany bashford . 2024-03-28

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I payed nearly £5 for a pot of Seaweed just for me to get the smallest amount. Rip off.

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Lacey Hill . 2024-03-26

MORE AT Google

Did enjoy the food seems to have gone down hill

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Glen Bixby . 2024-03-19

MORE AT Google

Attended on a recent Saturday evening with family, 6 of us celebrating my birthday. Really enjoyed it, staff are lovely. Friendly and helpful. Food really good, very plentiful and they really looked after us. Reasonable prices as well. Would highly recommend

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angelamaryoverend . 2024-03-17

MORE AT TripAdvisor

Had a lovely all you can eat menu here, sadly when we went to book again last week they no longer do the all you can eat menu. It's 20 miles from us so no longer worth the trip.

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Dave Hemingway . 2024-03-05

MORE AT Google

Diabolical delivery service. When ordered was told it would be 60 minutes after 90 minutes I chased up to be told its about to be cooked and will then be sent out. No apology just we get busy on a Saturday. Phone the Rivermill Chinese Restaurant in Bishops Stortford who delivered on time with a great product that I think was actually better than I've ever had at Gourmet Oriental.

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Alan Soloman . 2024-02-24

MORE AT Google

I've used Gourmet Oriental for many years, but finally had enough of their diabolical customer service. I phone to order a take away for delivery, was told it would be about 60 minutes but they would try to improve. After 90 minutes I phoned to see what had happened (understanding things can slip slightly), was told not cooked yet but should be soon, because we can get busy. Used this restaurant couple of times per month for probably over 15 years both private and business, as well as recommending them. This isn't the first time they let us down but will be the last, we'll use the Rivermill Chinese restaurant in future.

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Alan S . 2024-02-24

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Have always ordered from this Chinese. The majority of the time it is good with maybe one dish being over cooked. On this occasion it took over two hours to arrive, a dish was missing and it just generally did not taste great. As a family we feel we’ve given them too many chances so would not recommend.

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goldihanw . 2024-02-17

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We were staying at a hotel by the airport before our holiday and decided to get takeout. Looking on Google this restaurant seemed to have lots of good reviews. We had intended to get food to take away, however when we got there we realised we could dine in. The restaurant had a good ambience about it and so we spontaneously decided to eat in. The staff were welcoming, accommodating and patient. We had our toddler with us and we had access to a high chair and prawn crackers which helped with the wait. As we hadn't anticipated eating out we had nothing with us; no coverall, no wipes, no toddler cup. But it was all ok which really gave us confidence for spontaneity with a little one! The menu had good choice and they cooked a mushroom Omelette for our toddler. The portions were great, and the food was wonderful; cooked just right with lovely flavour. We don't often get to eat out so it was really lovely to have the opportunity and be treated well - thank you!

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LindosLovingLaura . 2024-02-04

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We went to the Gourmet Oriental after a bit of bowling, had a set menu - starters were nice, wasn't as keen on the mains. The restaurant wasn't overly busy, but there seemed to be plenty of staff on hand when you needed another drink etc. It was all OK, no concerns or issues but also nothing in particular that I thought was spectacular enough that makes me want to speed back for another visit.

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Andrew Cartwright . 2024-01-28

MORE AT Google

Yes I eat in and it was very good,better than expected, Ive had better but we had the buffet and to be honest it was very good so I'd give it a 4.8 and also I have it delivered very regularly as a take away I'm not unsatisfied, maybe this might seem a little bland of a review but I give it a 4.8 stars many thanks as I will absolutely have it time again Nuf said

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crissysupp . 2024-01-11

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Delivery driver moaned as no light directly outside my house but they had a torch, then the food was small portions and was not nice. Very limited amount of meat in the special fried rice. Do not recommend.

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Mac Johnson . 2024-01-06

MORE AT Google

New chef, great food, good service, always enjoyable, thanks

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Danny Masterson . 2024-01-04

MORE AT Google

Food took 2 hours to arrive, the phone number for the restaurant was disconnected, so zero communication possible. Then the delivery person had a go at me on the phone because "my address is hard to find" - it's just a normal house on a main road. Food was cold, and tasted fine but kinda of bland. One item was missing, another was swapped without any consultation. Very poor job

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James D . 2024-01-02

MORE AT Google

Great food, served to order. Friendly welcoming staff. Good value for money.

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Jo Baker . 2023-12-30

MORE AT Google

This is my go to Chinese for delivery. Never disappoints!

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Chantelle Levy . 2023-11-11

MORE AT Google

I don't want to harm the business, however because I care about people I am writing this review. I went to gourmet oriental in bishops Stortford by myself since I am local and I was nearby after going to the post office, i thought I might as well. I ate in and I ordered a fish soup, crispy sweet chicken and egg rice with a glass of water. I enjoyed the chicken, although the portion felt small it was appropriate to the rice. Although the rice looked like it was just rice with tiny bits of egg in it, it was nice. But the main course was not really my problem. It was the soup. I tried the soup earlier, but it was a bit hot so I decided to eat it after. I had asked for all my food to come at the same time. So I ate the main course and it was delicious. But the soup looked like it was splattered over the bowl. I ate a bit and it was ok, but the more I ate and some of the fishy bits in it were fine but some did not taste right. The problem I had I don't think was really with the fish. It was with the soup liquid itself. It was a bit odd tasted, but I accepted it, because at the time it was reasonable. As I had more, the taste became a little bit much and I stopped half way. I payed a fair price and walked out politely although I had a bit of a bad/sickly taste in my mouth from the soup. As I walked home 5 minutes later I started to feel a tiny bit sick and soon later I had puked up all the soup in public and then I felt better, although nobody really seemed concerned much that i had just puked up. It was dark at this time. I am glad I had the soup last. But this is not the first time I had an issue with the food. I sometimes ordered from oriental and the food was ok, but sometimes it was a little dry for noodles or a little odd tasted. This time was the last time. I'm not buying again from them and I advise others not to. If I did not puke up the soup after eating it last and drinking water I might not be very well right now. Please look after your food. By Paul Young.

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yaulp2020 . 2023-11-06

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Order from here all the time. Paid £40 tonight as a treat. Awful! The portions were a joke £7.80 dish in a half filled box. Dry chicken and no flavour in the Singapore noodles. Really disappointed won't order again sadly.

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Robyn C . 2023-11-02

MORE AT Google

The BEST value for money in bishops stortford! Dishes super hot and so lovely! Enjoyed the evening so much i forgot to take photos!

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Joanne Mowbray . 2023-10-15

MORE AT Google

Fresh food , quick service and friendly and polite staff. Food is delicious.

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KIRAN BHARIJ . 2023-10-07

MORE AT Google

Lovely service, and a lovely quaint little restaurant. Food was delicious and wait wasn't too bad. Would definitely go again! 👍🏻

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Richard Magner . 2023-08-29

MORE AT Google

I walked in and ordered in person. I was told it would be quicker to ring and that it would be 15 to 20 minutes. In actual fact, I sat there for 30 or near as damn it. Their staff were pleasant but the furniture is basic including uncomfortable chairs if you have back problems. It's something of an echo chamber. Sat there as I was, it was embarrassing almost just how much of nearby conversations at tables were overheard; like it or not.

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Stephen Warwick . 2023-08-01

MORE AT Google

Food portions were super good and food came 30 mins early and was still very warm!

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Heather Hedley . 2023-06-28

MORE AT Google

Just ordered a takeaway and was very disappointed with how little you get for your money. Very small portions and not very tasty.

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Ana Fernandes . 2023-06-27

MORE AT Google

We ordered chicken noodle, chicken satay and sweet and sour chicken and we didn't get our noodles shocking as we paid for everything

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Emilia Paraschiv . 2023-06-12

MORE AT Google

Food isn't what it used to be. Tonight's bill was £220 for 7 of us. Food seemed old & cold. Service wasn't great, but still 10% was added to the bill. We won't be back unfortunately.

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M R . 2023-06-01

MORE AT Google

Amazing place, and the food it's amazing, it's more amazing than anything else I have tried around here I recommend it 100%. The atmosphere in the place is very nice except from the music, in a place like this I would prefer to listen some Chinese traditional music rather mainstream commercial music like Ed Sheeran, etc. Small thing tho compared with the quality of the food and still my number one place to dine and for take away.

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Dennis Sk . 2023-05-24

MORE AT Google

Just ordered a delivery from this place, the delivery arrived within about 30 minutes which was really quick considering I live about 10 minutes away from them, I was told on the phone it would be about 1 hour and 15 minutes, the food was disgusting and clearly not freshly cooked it tasted stale they probably just warmed up yesterdays food and delivered it to me, me and my whole family ate about a quarter of the food and then decided to throw the rest in the bin still hungry, very disappointed as I have ordered from here before and food food was nice, been trying to phone them to complain but it just keeps saying user busy what a waste of £50.

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Craig Barnes . 2023-05-20

MORE AT Google

Bland, Over-priced, tasteless Swill. Is there any Chinese Chefs that actually taste the food they serve? It literally tasted of nothing.

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Debra Allen . 2023-05-06

MORE AT Google

Used to be good, but today, food was old and not nice. Delivery lady was rude too. Not ordering again.

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Goda Nwa . 2023-05-05

MORE AT Google

Good food, hot food, friendly staff. Surroundings and decor basic ( no criticism).

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Malcolm Dennis . 2023-04-26

MORE AT Google

Food/buffet was really tasty. Portions were good. It is quite expensive, though £23.90 pp. Minimum 2 people and you can't take food home obviously. There is also 10% surcharge. The spring rolls were crispy. It is all you can eat so you can ordr starters, mains in any order and all fresh. The toilet had no warm water and the pressure of warm water in female toilet was tickling only. We went on Tuesday 8pm and it wasn't busy. Spent around £52 for two with no drinks. Overall I recommend the place.

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Nelly SV . 2023-04-25

MORE AT Google

Fabulous meal as usual and very attentive staff. Love eating here.

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Anne Daultrey . 2023-04-20

MORE AT Google

Unfortunately we will not be ordering from Gourmet Oriental again. The food delivery on a Monday night took 2 hours to arrive and when it arrived the food was so terrible, yes it was cold but the quality was also shocking, they must have changed chefs or be short staffed because we have previously had some good takeaways from there. We wasted so much food after having spent £60, we did not finish a single dish. Seriously disappointed and it is such a shame it's gone so downhill.

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Louise Campbell . 2023-04-17

MORE AT Google

Very friendly staff who provided great service.

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George Ennifer-Stanley . 2023-04-14

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Lovely quiet little restaurant - really really good food

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Sue Porcelli . 2023-03-25

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When quiet its a bit awkward but after 6pm it's very busy but not too busy, just right!

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John Cornwall . 2023-03-03

MORE AT Google

We ordered tonight for the first time and I would highly recommend their food it is delicious one of the best Chinese takeaways I ever had. Thanks you

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Monique Fernau . 2023-01-17

MORE AT Google

Food had no flavour and was over cooked

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reapers blood . 2023-01-07

MORE AT Google

Excellent service and atmosphere

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Jackie osborne . 2023-01-02

MORE AT Google

Possibly the best Chinese I've had. Had a home delivery so cannot comment on atmosphere

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Anna-Marie Boyce . 2022-10-30

MORE AT Google

I came in around 20:13 after a long day of watching the football and ordered myself chicken chow mein with Hosen sauce. Delicious 10 out of 10

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It’s Wayne98 . 2022-08-06

MORE AT Google

I have never eaten in, but always order take away from here. Lovely food, always fresh.

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DJ . 2022-07-11

MORE AT Google

Love them! Good is fresh and hot. Best chicken balls ever! I always get take away delivered and they are normally under 30mins very good standards.

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leveche . 2022-06-04

MORE AT TripAdvisor

These people are beyond rude, when we complained about rhe food. The beef was like rubber, used to be good but 12 people agreed its horrible and their rude avoid !!!

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Streetwisewomen . 2022-04-04

MORE AT TripAdvisor

disgusting would not recommend to my worst enemy. I found a hair in the duck when I showed the waiter she just said it's not one of ours as wrong colour. the hair still had the meat on it. food was disgusting. no taste. service was slow had to watch a group of ppl with a toilet roll on their table. picking their spots at the table next to me then put the dirty tissue on the table. made me feel sick. when ordered ribs we got one each. one chicken ball each . avoid at all cost

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Julie Ocallaghan . 2022-02-23

MORE AT Google

Can’t believe this place is still open , awful awful awful , won’t be using again

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paul clarke . 2022-02-09

MORE AT Google

Always go to this Chinese in Bishops Stortford. Love dining in, the staff are attentive.

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Nadine Hilton . 2022-01-11

MORE AT Google

Staff were very nice. Food was ok, but nothing special. It has a buffet which is good.

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Jack Hillman . 2021-11-17

MORE AT Google

Awful take away, delivery man was rude. Tubs where half full and mediocre at best the chicken in penut sauce was vile and watery really stringy chicken too. The noodles tasted like cleaning product and the chicken balls where also stringy chicken full of fat and gristle. All round nasty. The rice was alright I mean it’s rice.

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Sofia Warwick . 2021-10-10

MORE AT Google

Good value. Good food. Good atmosphere. Welcoming staff.

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Darynn Garrett . 2021-09-28

MORE AT Google

Just had a lovely meal delivered way before they said and it was delicious. I asked for the Thai green curry with prawns to be extra hot and it was. We all loved our food. Thanks again guys. Definitely going to recommend your restaurant.👍

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Matt Shelton . 2021-09-10

MORE AT Google

Lovely buffet, freshly cooked and really tasty. The staff are really friendly and attentive and saw to our every need. Highly recommended!

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punam sood . 2021-08-26

MORE AT Google

All you can eat for £20. Delicious!

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Rianna Billington Purvis . 2021-08-18

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Food good, service friendly and efficient.

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John Martin . 2021-07-27

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Eat as much as you want for £20. What is there not to like? Extensive choice of dishes. Attentive staff. Good choice of beer. Could well be a regular visitor

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Wooderson Wooderson . 2021-07-17

MORE AT Google

Great food and superb service! Highly recommended!

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Maggie Cheung . 2021-06-18

MORE AT Google

Nice food, good service! Highly recommended👍🏼👍🏼👍🏼

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Natalie Lam . 2021-06-17

MORE AT Google

Excellent food Excellent service can'twait to go back

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Ritchie Leech . 2021-06-09

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This has been a very long time due... you know how people wait for the one time a restaurant disappoints them with the unusual off day to give them a bad review? Well Just Eat shows me that I have now ordered over 30 times and I’m still waiting to be disappointed for the first time. Everything is just amazing!!! Food is scrumptious, mood and staff (when you actually are able to eat there) are so friendly and excellent! Can’t wait to order 30 times more and being left with the most satisfied feeling in my stomach. If you do go to eat in the restaurant I would like to give a shout to Ben! All the staff is amazing but we’ve been lucky to be served by him on numerous occasions and he’ll make your night!

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diogo magalhaes . 2021-05-25

MORE AT Google

Highly recommend this buffet. We tried the sweet chicken balls with noodles. It was very tasty. I collected our food. Very helpful and kind staff. Easy to use the website. Well done!

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Ágnes Gulyás . 2021-03-08

MORE AT Google

Take away only at the moment but meal was lovely

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John Doughty . 2021-02-01

MORE AT Google

Have been using this Chinese for a few years, has always been great, the last two times I have ordered a delivery, I have placed the order literally when they open, last time waited 1hr45mins, was told food had left the restaurant, 25mins later (its 5 mins away) food turned up stone cold, got a full refund but left late in the evening with two very hungry children. Then tonight exactly the same thing happened, only now they have just ruined Christmas Eve!!!! Beyond angry, being a loyal customer means nothing ( worrying in these times, but again hasn’t really been affected as they’ve always been able to do take away) no Christmas film or family time as I’m now in the kitchen trying to knock up a dinner. Beyond disappointed, if you can’t cope with orders and delivery don’t take peoples money.

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Coopernieve1208 . 2020-12-24

MORE AT TripAdvisor

Food is reasonably nice but after eating (should’ve looked for it before), I came across the food hygiene rating for this restaurant / takeaway. They have a rating of 1 - major improvements necessary. Regardless of how the food tastes, I’ll never order a takeaway from there again until their food hygiene rating improves.

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KS13x . 2020-12-13

MORE AT TripAdvisor

I ordered from Gourmet Oriental this evening as my partner and I felt like a nice takeaway. The reviews on here made us a little apprehensive, but both of us are pleased we tried it because it turned out to be a really nice meal. Our food arrived super quickly (approximately 20 minutes earlier than expected) and the portions were very generous. All of the food was well packaged, warm and delicious. Our favourite part was the king prawn balls in batter. They were large, crispy on the outside and soft in the centre. There is enough left over for breakfast/lunch, which is always a bonus. Chinese restaurants I have tried before have been a bit generic and I didn't order from them again. This meal was a real treat and I definitely plan to order in future. Thank you.

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467minnies . 2020-12-08

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Nice food, good service, good price.

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Marco Berni . 2020-10-31

MORE AT Google

Egg fried rice was awful, tasted plain and dry was no egg in it. Just tasted awful. Curry sauce was the worst I've ever tasted. Made me feel ill and I definitely won't be going back. What a waste of ten pound

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Rhys Glasson . 2020-09-24

MORE AT Google

Very good place to eat Chinese I go again

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Joseph Sammut . 2020-09-14

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Every time we come here the food is second to none and the service is impeccable - they make every customer feel special. They are simply wonderful.

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Monica Ruda . 2020-09-13

MORE AT Google

Very good service and great food, nice family outing.

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Ian Foster . 2020-09-08

MORE AT Google

We ordered a take away from here for our cheat night as normally we can't fault the food from here. However, we were so disappointed by the standard of food this time! The Thai curry was basically water with vegetables and the noodles were bland. We also commented on how the veg spring rolls were the most empty spring rolls we have ever had. It was 99% pasty and 1% filling. I must say the prawn balls were good though. It's so annoying when you look forward to a treat and you get so disappointed. I would be willing to give them another try one day but won't be in a rush.

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Elizabeth111293 . 2020-07-30

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The most disgusting thing we've had in years. Squids were old, un eatable. Ribs went straight to the bin and thai curry was pure water (the chicken in it was off).

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Martina Scotton . 2020-05-26

MORE AT Google

Amazing takeaway! The best in bishops stortford by far! The staff are so friendly too. The food is very generous portions.

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rebecca_101x . 2020-05-01

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This shouldn’t even be a 1 star. This should be 0 stars. We are in the middle of a global pandemic people and all deliveries should be contact free. We even put on the notes to leave it at the door and knock. When the delivery finally came, we opened the door, and the food was handed directly to us! Disgraceful! Social distancing clearly isn’t understood by this restaurant and it’s disgusting that they completely ignored government rules and put us at risk! On top of that, the food wasn’t even good.

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Janesmithbasil . 2020-04-12

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This shouldn’t even be a 1 star. This should be 0 stars. We are in the middle of a global pandemic people and all deliveries should be contact free. We even put on the notes to leave it at the door and knock. When the delivery finally came, we opened the door, and the food was handed directly to us! Disgraceful! Social distancing clearly isn’t understood by this restaurant and it’s disgusting that they completely ignored government rules and put us at risk! On top of that, the food wasn’t even good.

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Jodie Kinchin . 2020-04-11

MORE AT Google

Busy place because it's very good for choice and quality of service and food

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Dave Williams . 2020-04-04

MORE AT Google

Have tried here before twice, both times not very good, due to the pandemic our usual lee garden is shut...so thought we would give it one more try....noodles oily, curry like water, Thai rice disgusting and had crab sticks in??? Never heard of this!! And the spring rolls tasteless.....wish I had, had beans on toast! Whoever thinks the food here is good clearly doesn’t know good fresh food......never again!!

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EssexTowie . 2020-04-01

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Just order family dinner, worst Chinese food ever, extremely salty black been sauce, other sauces like water, crispy duck old! Noodles floating in oil. Been ordering few times and it was usually quiet good, but today was a disaster! Don’t order from them! U lost a client forever!!! Thanks for spoiling family dinner!

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389daliaf . 2020-03-21

MORE AT TripAdvisor

From the reviews it seems to be nice inside but I just had it delivered and it was terrible. So disappointed.

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Hannah G . 2020-02-29

MORE AT Google

Eat from the buffet menu, not the normal help yourself but you choose from a list and they bring it. Food was dry and tough, seemed recycled. Staff were short in there communications. Give it a miss

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G2890ZMstevep . 2020-02-11

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Our first visit to Gourmet Oriental, and we weren’t disappointed!The staff were extremely friendly. The food was fresh and hot, and just perfect.We chose the buffet option which was around £18 per person, and (I think) great value for money, especially as the staff were pushing us to choose as much as we could!Definitely going back.

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903andym . 2020-01-28

MORE AT TripAdvisor

Good food, friendly staff, cosy

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Frank de Graaf . 2020-01-24

MORE AT Google

Our family of 4 including 2 kids had dinner in this restaurant all evenings while we were staying in Bishop's Stortford for 3 nights. All dishes are good and staff are nice, friendly and caring.

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504terencel . 2019-12-30

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Very delicious food and the waitresses are very kind

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Pako Lau . 2019-12-28

MORE AT Google

Cheap and yummy dishes with quick service

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Caro Moore . 2019-12-26

MORE AT Google

Lovely place to eat, an interesting take on a all you can eat

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Sam Turner . 2019-12-16

MORE AT Google

I went with a group of friends for dinner yesterday. I told the staff I was intolerant to gluten when i arrived. They were amazing, so attentive and caring, they helped me create dishes that were right for me. The food was delicious and so plentiful for a really reasonable price. I'd definitely recommend it if you have food intolerances/vegetarian etc (they can't guarantee for food allergies though). A big thanks to all the lovely staff.

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Trek629722 . 2019-12-07

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Staff wonderful... manager terrible ... food good ... we would return because of the excellent staff and food but the thought of even having to look at that incompetent manager would put us right off

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Darlomike68 . 2019-11-18

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Very good food was piping hot service was very good and building was very clean and will definitely use again

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Stephen R . 2019-11-05

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Went for a surprise 80th birthday for my mum. Excellent buffet meal and very friendly staff. Would recommend to go to

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diane austin . 2019-10-27

MORE AT Google

This is my 2nd visit here and on both occasions it cannot be faulted. On the 1st occasion 7 of us ate and on this occasion 5 of us.

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Ali C . 2019-10-14

MORE AT TripAdvisor

My wife and I walked in here per chance as she is fond of Chinese food, me not-so-much—that was until last night!

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Usuzumiishi . 2019-10-11

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Better to go with two people to enjoy their all you can eat freshly prepared dishes. 20 pounds per head is well worth it for the variety. I believe some of the best Chinese food around.

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Randall Wilson . 2019-10-10

MORE AT Google

Ryan and his team dish out awesome food and service...

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Viraf Sethna . 2019-10-07

MORE AT Google

Date night out with my Wife . An excellent Restaurant , friendly Staff , good portions of Tasty Food , served Hot to our table .

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harveyadams . 2019-09-28

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Had a delicious meal here. We opted for the buffet, where you can choose your own type of Chinese tapas from an extensive menu. The food was fresh, well prepared and the people were super friendly!

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T. Maas . 2019-09-23

MORE AT Google

Super friendly staff, super nice food, great and relaxed enviroment

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Patricia Buceta . 2019-09-22

MORE AT Google

Food was nice, small plates but all you can eat so you can order more if needed. Will go back again. Not too big inside but its a nice size

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Parker1346 . 2019-09-11

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Birthday treat for a friend so had sit don meal which was grand normally have a take away on Friday which is deliverd on time and food hot cant fault them

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Lesley S . 2019-09-04

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