Gourmet Oriental in East Hertfordshire

Always delicious and on time. Great food and service.

Worst food and service ever. Starters and mains brought together to table! Small portion of "crispings" of duck for £10. Pushy to get us to finish and leave. I think they just want to do takeaways. Not like the old Michael Manns great restaurant.

Great choice, always full portions, quick service and yummy food!

Good was poor the pancake rolls tasted burnt and the crispy chilli beef had no sauce on it ,special curry very runny . Poor effort.

Excellent as always thank you G.O

Thought I would give them another go but nope still terrible. A few dishes were overcooked so ruined the meal. Banana fritters in syrup came with absolutely no syrup.

Awful food. Awful Service. AVOID. Dry reheated meats. Stale seaweed. Tasteless sauces. Restaurant not interested in listening to any complaint.

Ordered a Thai curry and was very disappointed

Absolutely rubbish no taste chicken is water pumped gm stuff . The seaweed no crispy texture just tasted off. The starters were vile . I would of given no stars if I could if you want nice Chinese I advise rivermill as we always go there we wanted to try this as we were regulars when they did the buffet order off menu . This is now not worth the 65 pounds for one main course I veg I noodle combo starter

The mushrooms were very disappointing. Not a hint of bamboo shoots or water chestnuts. Basically tinned mushrooms with a random mix of veg - once again. Very patronising to serve this. Chow mein wasn’t the best. Do you have different chefs in the week? No free prawn crackers this time. Surely not another once great restaurant going down the pan.

I awkward order from here but the pancakes, hoisin sauce, satay sauce were awful! Pancakes very dry and thin seam cheaper? Sauce wasn’t peanuts enough and hoisin was very very watery shame

£5 for the smallest portion of seaweed you’ve ever seen - called the restaurant and she said ‘it is very small’ - not the best message for your customers. We subsequently binned the rest of our order after some dishes were cold in the middle - If you’re going to reheat food, at least do it according to food safety standards. Luckily ordered through a delivery app and received a refund - awful, unsafe food.

Ended up with severe food poisoning after eating here last night. Avoid at all costs!

consecutively the taste of the food we ordered was bland, we made a complain , I was told If we have started eating the food they will not change it, how on earth will you know the food is good. I will say they pretend not to understand english when we complained, because the issue of not understanding english did not come up when we ordered. will not recommend for any reason , because the issue of food quality happened twice and thats not coincidence and also bad customer service.

Great Food! Value for your money. 10/10 thanks guys.

Honestly, one of the worst meals I have had, was like they cooked every dish on a burnt wok. Will not be using them again. Disgusting

Delivered early and food good, but then noticed 2 items missing. Restaurant sorted promptly, but then noticed a 3rd item not delivered by which time to late to go anything. The odd missed item is understandable but 3 items in one order is concerning

We ordered early and delivery was on time. Hot, full tubs, great taste. Amazing.

Food is always good but the delivery driver has really put me off ordering from this restaurant again. You pay £2.50 for delivery and the driver won’t come to my door and deliver my food because I live on the fourth floor and they want me to go down to collect my order. I’m paying for door delivery!!

Food was cold and a waste of money

I ordered satay chicken but a chicken with pineapple (was not satay) chicken was delivered

Always lovely food, great portions. Thank you.

Food was nice but i have no idea why delivery would take over an hour on a Monday, understandable for the weekend but outrageous for a weekday.

Lovely food, on time and super fresh and hot. Tofu was great and it wasn’t oily like some of the other Chinese takeaways. Will be our regular now

Our favourite go to Chinese for nearly 20yrs… but lately.. Crisoy Duck small, greasy & Chewy, Thai curry bland & watery, Chips not cooked & soft & the last Spicy Chilli ribs were cut into mini chunks & not pleasant? Why? New Chefs? Shame as been so reliable and tasty for so many years? Andy

Food was quite underwhelming, lacked flavour and the sweet and sour sauce was very sour not so sweet, the sauce in the beef and black bean sauce with green peppers was very loose and non existent, it needs to be thick and a lot more of it. Unfortunately there is a lack of options when it comes to Chinese takeaways in Stortford, we always use China City but that is closed until end of Aug

This is the worst chinese i have ever had my food was freezing cold, all bits of some kind of animal fur inside my dish, had rotten sides as i could see the kitchen and all the frozen foods was left laying on the sides open with flys and wasps landing on them!

Lovely food have ordered many times

We have been to this restaurant many many times over the yrs… we loved the all you could eat. It was fresh to our table and had plenty for everyone.. it was one of our favourites to eat at. Unfortunately this time we visited they had changed the menu from all you could eat (you could choose ur own dishes which we loved) to now a set menu.. for us it ruined the experience and as we as a group have different tastes it was difficult to get the food that we all liked for the set menu .. so we haven’t eaten there since. Which is a real shame as we loved it in there.. the all you could eat (variety of food) was what set it above from the rest of the Chinese’s.. I hope they bring back the old menu options

I’m neil a delivery driver..The service is amazing.I was feeling a bit poorly and the lovely staff gave me a drink.Very very kind and a clean n tidy restaurant Top marks for you You should be very proud

we did not get the prawns in tomato sauce we got beef and tomato.

Very quiet but food absolutely and service was good

we received a takeaway, food was cold and not the usual standard and the lady who delivered was very rude to my husband who was trying to park on our drive as she was driving away.

I’ve been a customer for a couple of years now, however today the chow mein was delivered salty, and the texture of the chicken felt rubbery. The noodles were undercooked as well. The staff were kind enough to send the order again, however it wasn’t much better, disappointing.

Absolutely delicious meal and super speedy delivery by a very sweet lady.

The food was nice. However, potions were really small in fact toddler size. I had ordered mussels in chilli sauce for my main. I got 5, and for 10 pounds was quite expensive for what I got

Absolutely delicious!!!! Every single dish was the tastiest Chinese dish I’ve had, really full of flavour and fresh crunchy veg, no pre frozen soggy ones. I would prefer chopsticks next time but that is all. The wine was also great!

I payed nearly £5 for a pot of Seaweed just for me to get the smallest amount. Rip off.

Delicious, hot and lovely food

Did enjoy the food seems to have gone down hill

Always piping hot lovely food highly recommended

Attended on a recent Saturday evening with family, 6 of us celebrating my birthday. Really enjoyed it, staff are lovely. Friendly and helpful. Food really good, very plentiful and they really looked after us. Reasonable prices as well. Would highly recommend

Delivery was on time but the food was stone cold !!!!!

cold food, delivered over a hour late, after I contacted the restaurant.

Lovely food each time and polite service.

Had a lovely all you can eat menu here, sadly when we went to book again last week they no longer do the all you can eat menu. It's 20 miles from us so no longer worth the trip.

The phone rang and I couldn’t answer as was out as it was early ! Food arrived - delivery woman shouted at my 11 year old ! Disgusting . Food was disgusting and burnt . Awful service

Delicious, hot, consistently excellent. I highly recommend Gourmet Oriental.

Gorgeous food! Speedy delivery! Thank you.

Amazing lovely food as always xx

I've used Gourmet Oriental for many years, but finally had enough of their diabolical customer service. I phone to order a take away for delivery, was told it would be about 60 minutes but they would try to improve. After 90 minutes I phoned to see what had happened (understanding things can slip slightly), was told not cooked yet but should be soon, because we can get busy. Used this restaurant couple of times per month for probably over 15 years both private and business, as well as recommending them. This isn't the first time they let us down but will be the last, we'll use the Rivermill Chinese restaurant in future.

Diabolical delivery service. When ordered was told it would be 60 minutes after 90 minutes I chased up to be told its about to be cooked and will then be sent out. No apology just we get busy on a Saturday. Phone the Rivermill Chinese Restaurant in Bishops Stortford who delivered on time with a great product that I think was actually better than I've ever had at Gourmet Oriental.

Have always ordered from this Chinese. The majority of the time it is good with maybe one dish being over cooked. On this occasion it took over two hours to arrive, a dish was missing and it just generally did not taste great. As a family we feel we’ve given them too many chances so would not recommend.

the was great and on time will order again

Food was freezing cold considering they had just opened, the food didn't appear freshly made at all. Chicken balls were inedible and rock solid, sauce just a cold loop. Extremely disappointed considering the price. Still waiting for a refund / compensation. Will never order again from Gormey Oriental.

Ordered food at 6.00 pm delivered at 8.25 , just ridiculous, not happy at all this is the second time so late wont be re ordering

food was late/cool driver was rude

It took 1 hour and 45 minutes to deliver

We were staying at a hotel by the airport before our holiday and decided to get takeout. Looking on Google this restaurant seemed to have lots of good reviews. We had intended to get food to take away, however when we got there we realised we could dine in. The restaurant had a good ambience about it and so we spontaneously decided to eat in. The staff were welcoming, accommodating and patient. We had our toddler with us and we had access to a high chair and prawn crackers which helped with the wait. As we hadn't anticipated eating out we had nothing with us; no coverall, no wipes, no toddler cup. But it was all ok which really gave us confidence for spontaneity with a little one! The menu had good choice and they cooked a mushroom Omelette for our toddler. The portions were great, and the food was wonderful; cooked just right with lovely flavour. We don't often get to eat out so it was really lovely to have the opportunity and be treated well - thank you!

2nd time ordered , but food not even close to edible this time Everything went in the bin. Delivered early and hot but the taste and food quality was not for human consumption.

We went to the Gourmet Oriental after a bit of bowling, had a set menu - starters were nice, wasn't as keen on the mains. The restaurant wasn't overly busy, but there seemed to be plenty of staff on hand when you needed another drink etc. It was all OK, no concerns or issues but also nothing in particular that I thought was spectacular enough that makes me want to speed back for another visit.

Lovely food, and really lovely delivery driver! Thank you :-)

Fast delivery and great tasting food.

Hot and delicious. Delivery prompt and the happiest driver. Our favourite Chinese delivery in town.

Fresh, delicious, will definitely order again

Yes I eat in and it was very good,better than expected, Ive had better but we had the buffet and to be honest it was very good so I'd give it a 4.8 and also I have it delivered very regularly as a take away I'm not unsatisfied, maybe this might seem a little bland of a review but I give it a 4.8 stars many thanks as I will absolutely have it time again Nuf said

Delivery driver moaned as no light directly outside my house but they had a torch, then the food was small portions and was not nice. Very limited amount of meat in the special fried rice. Do not recommend.

New chef, great food, good service, always enjoyable, thanks

Food took 2 hours to arrive, the phone number for the restaurant was disconnected, so zero communication possible. Then the delivery person had a go at me on the phone because "my address is hard to find" - it's just a normal house on a main road. Food was cold, and tasted fine but kinda of bland. One item was missing, another was swapped without any consultation. Very poor job

No answer to phone and still no delivery

Great food, served to order. Friendly welcoming staff. Good value for money.

Great food yet again although it is getting more expensive by the week!

The food was prepared and delivered within 20 mins after calling the restaurant directly as was 25 mins late at that point food was inedible we threw it in the bins the prawns in the special chow mein were undercooked and we ordered honey lemon crispy lamb but got chicken. Not good at all today

Food was cold had 2 dishes missing and couldn’t get through to the restaurant.

Food nice. Best we have had around here so far

Food was cold I wouldn’t order again

This order was stone cold, our oven was broken so we couldn’t even warm it up. Told Just Eat not even had a response

Items missing had to wait to be re delivered poor

The chicken chow mein smells and tastes burnt. We got 2 and they both smell and taste the same. Everything else was fine just the chow meins

Food was late, cold and undercooked… And wrong items delivered AGAIN…

Was not as hot as it should have been but very tasty.

This is my go to Chinese for delivery. Never disappoints!

I don't want to harm the business, however because I care about people I am writing this review. I went to gourmet oriental in bishops Stortford by myself since I am local and I was nearby after going to the post office, i thought I might as well. I ate in and I ordered a fish soup, crispy sweet chicken and egg rice with a glass of water. I enjoyed the chicken, although the portion felt small it was appropriate to the rice. Although the rice looked like it was just rice with tiny bits of egg in it, it was nice. But the main course was not really my problem. It was the soup. I tried the soup earlier, but it was a bit hot so I decided to eat it after. I had asked for all my food to come at the same time. So I ate the main course and it was delicious. But the soup looked like it was splattered over the bowl. I ate a bit and it was ok, but the more I ate and some of the fishy bits in it were fine but some did not taste right. The problem I had I don't think was really with the fish. It was with the soup liquid itself. It was a bit odd tasted, but I accepted it, because at the time it was reasonable. As I had more, the taste became a little bit much and I stopped half way. I payed a fair price and walked out politely although I had a bit of a bad/sickly taste in my mouth from the soup. As I walked home 5 minutes later I started to feel a tiny bit sick and soon later I had puked up all the soup in public and then I felt better, although nobody really seemed concerned much that i had just puked up. It was dark at this time. I am glad I had the soup last. But this is not the first time I had an issue with the food. I sometimes ordered from oriental and the food was ok, but sometimes it was a little dry for noodles or a little odd tasted. This time was the last time. I'm not buying again from them and I advise others not to. If I did not puke up the soup after eating it last and drinking water I might not be very well right now. Please look after your food. By Paul Young.

Food was cold, sweet and sour chicken was cold, didn’t have no taste, was horrid that I puked it up, salt and pepper chips were cold and had no flavour

Always great food and very quick! Wouldn’t use anyone else :)

Order from here all the time. Paid £40 tonight as a treat. Awful! The portions were a joke £7.80 dish in a half filled box. Dry chicken and no flavour in the Singapore noodles. Really disappointed won't order again sadly.

Food was early, hot and delicious. Best chinese in town!!

The driver we have seen before on our road and remembered due to his reckless driving to someone else. He nearly caused 3 accidents and nearly got hit himself dropping ours off! The food was also cold and tasteless though and there was more sauce than meat in the curry. Not the best we’ve had. Won’t be returning.

Food came cold and very late, very disappointed with this service.

i ordered it at 6:30 it came at 9:15

The BEST value for money in bishops stortford! Dishes super hot and so lovely! Enjoyed the evening so much i forgot to take photos!

Always piping hot, full containers, great flavour. Always use them!

Fresh food , quick service and friendly and polite staff. Food is delicious.

Food was great apart from fillet of beef. May be it is a wrong supplier but meat was not fillet. We always order from them and like it a lot! Everything was nicely cooked and tasty. Delivery was earlier and it was great!

Order was cold. Tempura prawns were over cooked yet cold. Squid was like rubber and cold . Really horrible food . Do not recommend. Have eaten from here before on a Friday evening. Though would be better on a quiet Monday but was AWFUL !!! Almost like they couldn’t be bothered FO NOT RECOMMEND !!!

Delicious, hot and fresh as always!

The noodles were burned. I’m sorry to leave this review I have been always ordering from them, but this is already the second time the chow mien was overcooked. The chicken balls were undercooked.

Food was quite cold by the time I got it which is unusual.

Lovely service, and a lovely quaint little restaurant. Food was delicious and wait wasn't too bad. Would definitely go again! 👍🏻

Great food and early cannot complain at all!