Baan Thitiya in East Hertfordshire

Had a great meal here. Plenty of variety and excellent presentation. My only gripe is with the cost. Came to in excess of £150 with no food wasted, minimal drinks and no alcohol. I know there are cheaper around with equal quality but I would eat here again for sure.

Food is always amazing, staff always smile and make you feel welcome . This is my favourite restaurant in Bishops Stortford!

My daughter in law has just come home having been extremely sick at this restaurant. She has a severe egg allergy and told the staff when she ordered her food. Sadly the Mai Tai cocktail they served her from a carton contained egg and after one sip she reacted. Please be aware if you have an allergy !!!!

We arrived at the restaurant on time. Was offered a table in a walk way. We changed to a corner table were we received our drinks. I can not review the food as our order was never taken. We waited for over 30 min, and still was not served. Others arrived and during this time their order was taken and they received their starters. A very disappointing experience

I love the food here and I mean love , but the service is awful , bring dishes out when it’s all ready please not when 1 dish is ready and rest isn’t , had to wait 10 minutes for rice after mains came out .. please .. I won’t be a service charge because of this .. it’s a shame because food is great

Amazing authentic Thai food, Tom kha was delicious and so the traditional ice cream which left me speechless. Service was great and honest price too.

Gave 2 hours notice for delivery, ended up waiting over 4 hours in total before the completely wrong order turned up, none of which I could eat. The restaurant eventually said they would send another delivery out but then called back half an hour later to say they can’t. New Years Eve ruined, thank you very much for that!

Just had a family dinner which I must say was brilliant, the staff are ace and the food really really god. I would highly recommend the restaurant and great parking

We had our first visit here for my birthday, despite passing by for many years saying we should go here for a meal.... Well I'm glad to say we finally got around to it and will definitely return soon. The food was great, tasty, authentic and portion sizes were good, service was also very good.

First impressions were lovely. Very friendly staff, beautiful restaurant and excellent food. Chef is very good. The price of the lunch menu was more than most other Thai lunch menu’s but the food was good. The main let down of this place is I was charged almost £3 for the smallest glass of coke I’ve ever had. A real let down. Turned this from a nice lunch spot to far too expensive for me to return. I understand adding service charge but then at the card machine asked for more service charge. A very expensive small plate of food and I will not be returning. I have to reiterate that the food was delicious and the staff extremely friendly.

Good food, not so friendly service. Having smile on the face of staff, and a friendly attitude is not such a big ask!

Ordered via uber eats but had to leave a review the food was delicious proper Thai beef/duck boat noodle soup, fishcakes were homemade. 10/10

Visited Baan Thitiya Thai Restaurant on a Monday night. Glad to see the free car park lit up, ready for winter nights. Received a warm welcome, from professional Staff. Had sharing starter which was lovely. Mains was Pineapple chicken / prawn rice and ribs from the starter selection, both was great. Had Rose wine by the glass little on the experience side for me, at over £28 a bottle, compare with the qulity food prices. You have to control the speed of the evening or you will be in and out in no time. Overall a very nice experience, would recommend a visit.

Outside of Thailand this must be the best Thai cuisine that I have tasted. Not only the taste but the service and atmosphere as soon as you arrive. Thai greetings by genuine Thais. However, the main thing, the food. A wonderful, extensive menu at reasonable prices. Even drinks are reasonable for a restaurant. Prices that more resemble than a pub. Who is to complain? Service by very friendly staff, friendly but totally professional. A wonderful evening with a friend of my partner. We will be back. Only down, and not the fault of the restaurant, was an extremely noisy table of eight. Nobody could have a conversation until they left. There was a noticeable sigh from many tables at that point. Anyway, ladies may I say ‘ขอบคุณครับ – kɔ̀ɔp-kun-kráp’ (thank you) from the three of us.

Nice garden outside for sitting

So disappointed! We order from here regularly and love the food but had a really special evening planned with our family who we haven’t seen in a long time. We ordered a large amount of food and 4 items were missing from the order which equated to 2 peoples meals and a starter. We ordered from Deliveroo but called the restaurant to see if they were able to rectify it or find out where the food had gone. Sadly we were told the only option was a refund of the missing items. We were not happy with this as our long awaited family meal was then ruined as 2 of our guests could not eat! We really expected more than just our money back for the missing items as we feel we should have had some compensation for this. The problem went from bad to worse when the phone got put on the side with us waiting on the other end because we were told they were too busy to deal with our problem as they were dealing with customers in the restaurant. We waited on the line for around 30 minutes and called on a different line to prompt them to deal with our issue as we would have liked to got more food sent to us for our guests. Instead the lady on the phone repeated what she had already said and hung up on us. The food by this point was all stone cold. We called the next day and spoke between the restaurant and Deliveroo and it was decided we could get a full refund and we had been reliably told this by the lady at Baan Thitiya. We awaited this but received a refund from Deliveroo for less than the missing items!!! We called the restaurant back and asked what was going on to be told that the manager had said we can only get a refund for the missing items however we have not even received that! Considering the amount of other Thai restaurants and takeaways popping up in the town I’m surprised they would treat regular customers in this way, horrendous customer service on this occasion. They did not have any way to deal with the issue and didn’t actually even try to help solve the problem. Evening ruined sadly. Edit to reply: Thanks for replying, the main problem here is how we were treated by the restaurant. We were told they were too busy to deal with us and then ignored and had to spend a great deal of our time to get our money back. Customer service was appalling. Such a shame as the food has always been great but out of principle we have now gone elsewhere.

Delicious food, lovely place with soft music. Staff really kind. I really recommend it

Very nice food, we will definitely visit again.

This restaurant never disapoints. Set just five minutes outside the centre of town with its own car park. The standards of maintenance are high and the interior design very pleasing to the eye. The staff are all very friendly and helpful and the service remained attentive throughout our two hour visit. The menu is varied but not overwhelming and presentation of food is high. All our dishes were served hot and tasted excellent.

Amazing date night! Amazing food , nice selection and lovely cocktails.

The downsides of this restaurant were an empty atmosphere upon arrival, overpriced drinks (over £4 for a Singha beer which came as a small 330ml bottle), ants crawling around on the table and background music that seemed to be taken straight out of a 2006 Wii loading page- much to our humour actually. However, when our starters arrived the atmosphere of the restaurant increased dramatically and by this point the initial downsides did not matter in the slightest as the food that came to our table was presented in impeccable style and tasted divine. The restaurants food lived up to its strong reputation and was a delightful difference from the usual greasy Thai takeaway food. The main meals were not overpowered by spice. Nor were they dripping in greasy fat and oils. They were delicate to the taste and cooked to absolute perfection. I would highly recommend the duck dishes and the dim sum for a starter. Overall, a very pleasant experience and would recommend

Fantastic. Very relaxed atmosphere and good quality food

Excellent ambition and food is also tasty

Wonderful food, service and atmosphere. Cannot recommend too highly!

Always good service and pleasant food

Great food, excellent service and atmosphere. Excellent value for money. Will definitely go again.

Popped in for a quick meal. Welcoming, efficient service and great food. Will be back

Called in for the lunch time specials, started with the classic Selection of eight different items and followed by a Gaeng Mussaman Gai curry and a Gaeng Karee Gai curry, both very well presented and absolutely delicious and great value at £17.95 each. First class friendly service and ample car park alongside. Definitely will return and highly recommended.

Food was amazing and the staff was kind. It was very authentic and delicious (I have grown up with good authentic Thai cooking from my grandma). Had the spare ribs, dim sum dumplings, duck, and beef salad. Definitely would recommend!

Absolutely incredible food, everything that we ordered was fresh and so so tasty. The staff were kind and polite and the restaurant was beautiful and so clean. Absolutely will be back again. Thank you!

Food is really tasty and healthy. Service was impeccable! Nice typical Thai environment. It was a pleasure to come back to dine here. Thanks to the kind and welcoming staff and skilled chef!

I recently had the pleasure of dining at this very good Thai restaurant, and I must say that it exceeded all of my expectations! From the moment I walked in, I was greeted with a warm and welcoming atmosphere that instantly put me at ease (would be 10 if not much noise, but nothing to do with the restaurant). The food was truly outstanding - each dish was expertly prepared and bursting with authentic Thai flavors. I especially enjoyed the Tom Yum soup, which had the perfect balance of spicy and sour flavors. The pad Thai was also exceptional, with tender noodles and fresh vegetables. But what really set this restaurant apart was the staff and service. From the friendly hostess who greeted me at the door to the attentive waitstaff who took care of my every need, everyone was incredibly kind and professional. They made me feel right at home and were always there to offer recommendations or answer any questions I had. In short, I highly recommend this very good Thai restaurant to anyone looking for a delicious meal and top-notch service. You won't be disappointed!

Lovely food and ambience . Service rushed at times !

Brilliant meal on mother's Day. Great quality, everyone was very pleased

We visited to celebrate a special anniversary. It was as though they wanted us out as soon as possible, they removed the plate of starters as my husband was putting his last fork full into his mouth. The wine was dribbled on the table. Our main course was thrown down rather than put down and when we asked for the bill, the waitress brought the bill and stuck the card machine under my nose immediately without allowing me time to peruse the bill. Also, they overcharged us. Food was nice but service was shabby. We won't go back.

This place is always a great place to dine it or takeaway. I really appreciate the kindness of the staff. Thanks for the delicious food!

Great food and the BEST Thai green curry and Tom Yum Soup I have ever had. Service is exceptional 😊 Takeaway is great lovely aswell. We are regulars and the food is consistently as wonderful as the first time we have had it. 🍛

Amazing food, service, and atmosphere. The restaurant was immaculately clean and very cosy. Highly recommended!

Ordered a takeaway and food was so disappointing. Bland, inedible rice and stone cold dishes. Thai Green curry was bland , beef in paneang was tough and seafood soup consisted of one muscle two prawns and 6 mushrooms?? Spent over £100 pounds to enjoy on a Friday night which was totally spoilt after feeling so let down. Won’t use again !!!!! Customer service was absolutely useless also when complained.

not a great experience, staff really pushy to get food ordered & then for us to leave at them end of the meal.. also put service charge on the bill and then asked me what tip that I wanted to pay on top via the card machine.. that’s naughty

I have used this restaurant over the past few years, I took my wife there last night (Valentines Day) for a 8pm booking. We receiver our main meal at 9pm and at 9:30 tried to order a dessert only to be told the kitchen had closed at 9pm and any prepared dish would not be available. There were three other couples around us who complained vocally when they received the same message from the waitress. The food was as usual, excellent! But I would question the decision to close the kitchen this early, especially on a special day when the effort could have been made. Even at the weekend the kitchen closes at 9:30.

Wanted to get out of London ahead of a lengthy journey home north up the M11 and we were looking for somewhere not too far off the motorway. Arrived just after 8pm on a busy Friday night but the very friendly and helpful staff found us a table and we were so impressed with both the food and the service! It was a delight to dine there and we were out and on our way home for 9.15pm Many thanks to all involved.

popped into the restaurant for some dinner and wasn't disappointed. The food was lovely and the staff polite and prompt. it was a little expensive but I don't mind paying a bit extra for quality.

One of our favourite restaurants in Stortford. The food is always excellent, the staff are great with just the right balance of being friendly and attentive but not over intrusive. Well definitely be going back there again.

Spent nearly £20 on a very small tupper-wear size portion , which was extremely disappointing. The prices have gone up quite a bit and seemingly portion-size reduced. Won't be returning anytime soon.

No really good value for money. Too expensive and also, the amount of food came with small portions. On top of that, we paid 8.44 £ just for the service.

Great Thai restaurant. We had set meal and there was plenty to eat for 4. Great service and average prices.

Have been here a handful of times now and the food, atmosphere, and staff are consistently excellent. Portions are large and reasonably priced, and of a good quality. Looking forward to visiting again in future.

Super quick service, amazing flavour and full to the brim for a very reasonable price!

Space has about as good of food as you can find in Bishops Stortford and about the only place where you can find really spicy food

This very well maintained restaraunt never disappoints. The staff are helpful and attentive. The menu is varied with the best ingredients. The presentation of the food is always first class.

Visiting a friend and they introduced me to their local restaurant. The service was amazing, food was awesome. I wanted to try everything on the menu

Delicious food beautifully presented

This was a family celebration for a birthday. We had Golden Treasure starters and Set Menus A and C. It was all well presented and delicious. Service was spot on and not rushed. A complimentary ice cream for the birthday guest was a lovely surprise and much appreciated. Thai food at its best.

Just love the food - can be a touch expensive depending on choice but cannot fault the quality. The staff are attentive and the restaurant is a nice place to sit and relax

Great food, great service, great menu

Great meal. Great atmosphere. 2nd visit and not disappointed. Well recommended

Very nice food, kind people, a bit expensive. Too hot in the restaurant. Too busy on Saturdays

Very friendly staff, good food and easy parking

We've been twice now as the food is so delicious.

Used to come here often until about 6 years ago so decided to try it again. Food was not as good as it used to be nor was the service. Most of the staff seemed new and not trained. Food was OK but not as...

Lovely restaurant and staff were very attentive, service was a bit rushed but food was 5* would highly recommend

Can't think of a better place to eat in Bishop's Stortford - and the staff are always lovely. We tend to get takeaway and the food is always excellent and very generous portions. I'd highly recommend the shredded beancurd,and the vegetable red curry is delicious!

Brilliant food, lovely staff, great price!

Ate here on a Sunday evening as very few places around here served food after 6pm and very pleased we did. Food very tasty staff friendly and made sure everything was OK without hovering around you or constantly asking. Wasn't expensive for the quality of...

Thumbs up from me. Choice of indoor and outdoor seating, enough veggie and vegan options to ensure they aren’t left hungry, pleasant staff and food served promptly.

Very nice food, great service. It came quickly as well

Cibo squisito personale ancora di più molto felice

It was our first time at Baan Thitiya yesterday for a date lunch and we were not disappointed. We received a lovely friendly welcome, we sat outside in the beer garden to begin with and had a drink. It’s a nice old building and has a relaxing warm feeling inside the restaurant. The food was amazing, so tasty! The service was excellent, we will definitely be going back there and we recommend this place to all! Thank you 🙏

So glad we found Baan Thitiya, food was generous and so good. Big fan of Choo Chee Goong and it was so tasty here. Definitely recommend if you happen to be staying nearby for the airport!

The original and best Thai restaurant in Bishop's Stortford, serving great authentic Thai food, with loads of vegan options. They have a wonderful menu with starters, sides, main dishes, salads, soups, sharing platters and more, all clearly labelled. As well as the classic Thai curries, this restaurant offers a wide variety of traditional dishes that you wouldn't find at a chain. These are definitely worth a try. Staff are generally friendly and helpful, with great service if you decide to eat in. Takeaway is also available for pickup or delivery. I've been going here since I was little and have always had a good experience!

Excellent tasty food. Staff very welcoming

What a fab Friday night with friends. Food and service was very good. I chose something very different, crispy fish with sweet and sour vegetables. It made for a delicious change from curry. There is always a very good buzz to the place but be...

Absolutely delicious, and nice old pub.

I have been here before but for my husband it was the first time. We had the set dinner for two. The black pepper lamb was delicious! A little spicy from the pepper with tender lamb. The duck in Tamrind sauce was sweet and succulent. The green Thai curry is always good as is the Jasmine rice. We opted to have dessert and weren't disappointed! The desserts were the perfect way to end the meal. Will be back again soon xx

Delicious food, friendly staff in a comfortable restaurant.

There are two Thai restaurants in Bishop’s Stortford this one and Giggling Squid that I know of, Giggling Squid is full of teenagers that don't want to be there and loathe serving you, small portions, minimal effort, stupid prices. The food in Giggling Squid in comparison to here are world's apart, Giggling squids food isn't fresh, isn't prepared by authentic chefs and is more or less out of the packet meals (tastes like it) Anyone who tells you Giggling Squid is better than this place claps when the plane lands without doubt. If you want an intimate and authentic experience with beautiful fresh food, decent portions and in my opinion good value for money then eat here. If you want to be a sheep and go the the food chain and endure small portions, moaning teenagers that have the personality of a dead otter then go nuts.. be disappointed and don't expect a sloppy toppy for the Mrs, just you in the loo tonight mate! Sorry not sorry

Forget giggling squid, we were blown away with this place, the food was fantastic and fresh, the staff were extremely friendly and inviting and was greeted with a smile, we do wish they left more of a time gap between starters and mains but non...

The food was tasty, but it had another level of spicyness. I am ok with spicy food, however, I hardly could eat the noodle salad. Hence, 4 stars.

Bhaan Thitiya is the best Thai I've been to. My family travel down from near Cambridge to eat here. The Massaman curry is superb. Definitely worth a visit! Book on Saturdays since it gets busy.

Amazing food and great service. I have not eaten such an amazing thai food in a while the outdoor space is really nice and quiet too

Lovely food served in the garden,

We booked a table for seven people to celebrate our son's birthday. The food was amazing and the service excellent. I had mentioned to the restaurant that it was my son's 18th birthday and at the end of our meal, the staff came out singing...

Still one of my favourite Thai restaurants. Lamb massaman was fantastic

After recently moving back to the UK after many years, it really difficult to find a restaurant that provides both good food and great service. Baan Thitiya has a phenomenal staff that provides true customer service and amazing authentic Thai food. They also have an...

We've been here a number of times before, and travelled far to get here, but our most recent visit will be our last. Reasons below (I must add that the staff came to us as we were leaving and asked us not to write a...

Terrible customer service and food has really gone downhill since our last visit. Will not be returning

We've been here a number of times before, and travelled far to get here, but our most recent visit will be our last. Reasons below (I must add that the staff came to us as we were leaving and asked us not to write a review in exchange for money, which we declined) - we ordered a minced chicken with basil dish. But chicken stir fry with rice came. - I told our waitress, and she tried to convince me that this is what minced chicken is in Thai. I showed her the picture in the menu against what I ordered and confirmed that it's different. She took what I was served away - I was then served another chicken stir fry dish with slightly smaller chicken pieces. I told the staff about this and said that I was unhappy but by this point my family had almost finished their meals and my baby was due to finish her nap ready for us to leave. So there would be no point ordering another meal which is what they offered - I tried to just eat as much as I could of what I had been given but it was unfortunately not great tasting, it was pieces of chicken and green beans in soy sauce. Even though I was incredibly hungry I just couldn't bring myself to eat it all. Thankfully my husband swapped the little he had left with me. - The bill came, and I mentioned to them that I'd expect to not be charged for the meal I was given that I didn't order and didn't like. To which I was told I should be happy that I wasn't also charged for the dish I was initially given. I was very surprised by this response. - nevertheless we paid but took off the service that they'd added to our bill (the first time I've done this in my 37years, we normally always do 20%) Taking the service of triggered a strange train of events where they followed us to the door trying to give us money in exchange for a promise that we don't write a review! We declined of course. Other things to note. - they've reduced items on the plate from the set menu. They used to have a little salad that came with the platter, which is now not included and the portions are MUCH smaller - we've been visiting regularly over the last year and have noticed that in the last couple of visits we are the only table for a 1.5hr lunch time visit on a Saturday! Evidently others are having similar experiences... Or.. they've found alternatives like us, I've heard there's a giggling squid close by.. much better quality authentic Thai food! Sorry to have to take one off of our list but it's not easy spending hard earned money somewhere where they clearly don't value our custom

Eating in, taking away both delicious. Never had a bad meal. Great food

Amazing food. Have hand many meals here and are fantastic. Great service and nice outdoor area to eat too.

Excellent food but a curious staff attitude. Reserved a table on “Open Table” and arrived to a cold lifeless reception. The restaurant was not full but we were shown to an awkward table between the main traffic flow and a table of six guys in...

Always good food, collection take away, highest priced Thai in Stortford.

I always try to visit this restaurant when I visit Stortford. The chief always cooks your meal to your taste; if you like hot and spicy just ask. The waitresses was excellent. Price reasonable. Give it a try.

Delicious and interesting food with excellent service! The food came promptly but you could tell it was cooked fresh. The Thai calamari batter was beautiful 👌🏼 very impressed with the whole experience.

Nice food Nice restaurant Good prices Parking available

Came here from recommendation and it did not disappoint. The authentic taste brings us back to our holiday in Krabi. Service with a smile we will definitely return

Lovely flavours.drunken duck.highly recommend this restaurant

Absolutely delicious & authentic.

The food is delicious and always is. However we ordered our food to be collected for 7:30pm and an hour later we were still waiting. The restaurant heavily priorities Deliveroo, go getters and Uber eats and dismisses those who phone you to order. So either...

Great fresh food and attentive service. Busy atmosphere that also lends itself to intimate dining. A few larger parties were in when we were there but didn’t detract from our service. Great work!