GOURMET FULL HOUSE CHINESE TAKE AWAY in East Lothian

When I called to make an order for collection I was told 15 mins only to be left waiting a further 20 mins on arrival. While I was waiting the delivery bag was filled with 4 delivery's that sat on the counter the whole time & was still there when I eventually left. The guy's attitude was awful. If it hadn't been for the girl delivery's driver going through the back I would still have been standing there. I called out to them twice and I was completely ignored. Now on to the food ......... cooked within and inch of it's life. The pork was as dry as a stick, the fried rice looked like boiled rice, no egg or colour to mention, the chicken curry has more onions and sauce than chicken. It's a shame you can give minus star reviews.

This used to be the best Chinese take away in the town but have seen a steady decline over recent months. Unable to pay by card as the machine is broken - for months! That itself tells a story - I’ll leave you to draw your own conclusions! Tonight was the final straw - half size portions at full price! I know we’re all feeling the pinch but this was ridiculous and obviously trying to save energy by serving luke warm food. Don’t think I’ll be back, which is a pity because the counter and delivery staff were always friendly and there was always good chat.

Ordered a chinese at 19.36 called back at 20.40 to he told they would call the driver and oh look its 21.06pm still not had the delivery then call them and they ignore 3 calls, yet answered to a different number. Funnier thing was paid by card so will not walk down and go in in person for my money back

We have stayed at Seton Sands Haven site 4 times in 2021. This chinese carry out is our favourite place to order from. The munchies boxes are huge, plenty of food for 2 or 3 people (order another sauce for dipping). The Scots Box is fried rice, chicken curry and onions, again a huge portion that easy feeds 2 to 3 people and we have good appetites. Duck spring rolls, plain chow mein with veg, chicken chow mein, spring rolls all have been so tasty. Kiddies meal of chicken balls (3) and chips with a sauce went down well, everything eaten. 😋 This would be our regular place for chinese food if we lived locally, but, its a 2 hour drive from home. We will be back in 2022 when holidaying at Seton Sands.

Visiting Edinburgh from Manchester. Thought we would try a Chinese and did not disappoint. Firstly delivery driver was very friendly and called us so we could pick up at reception on caravan site. Delivery was also very fast! Food arrived hot, large portions and was delicious highly recommend trying this chinese.

Ordered a delivery. Took an hour. They Put down the wrong house number. Luckily I saw the driver go past the house. Opened my food. Absolutely disgusted to find hair in my food.

They have just increased the minimum order amount to £15 from £10. Guys, some of us are single and only order for ourselves. I would have to order stuff I couldn't eat and have to throw it away just to get a delivery. I'm now going elsewhere which is a shame because your food is usually quite good : O(

Made an order via Just Eat at 5pm and asked for a 7pm delivery. Called at 7.20pm to ask if the delivery was on its way and the restaurant advised that the driver left already and was on his way. Called the restaurant again at 7.55pm to advise that the delivery has still not arrived and asked for a refund as I didn’t want to wait any longer. I was advised to contact Just Eat and after 2 live chats and a phone call I’ve managed to get a refund for an order I never had! What made this whole situation was was when Just Eat called them, they said I refused the delivery so initially I wasn’t getting a refund but thankfully the Just Eat agent could see that when I placed the order and when this restaurant marked it as delivered which proved they were lying. I didn’t expect it to arrive at 7pm exactly but I don’t think I was unreasonable wanting to cancel it after waiting an hour. This will be the last time I use this restaurant purely for the fact they blatantly lied about the order and tried to keep the money I paid for an order I never received

Didn't rate the food much husband and myself were never off the toilet even the dog spewed it back up so that says something

We ordered for a delivery on a thursday at 7.10 pm through just eat ( just eat confirmed delivery would be 8.03pm) at 8.15pm an hour after ordering i called and they advised they were just awaiting driver but would be 5 mons at 8.45pm!!! driver turned up, food ws hot and nice but considering we are paying for the delivery it is shocking xx

Group of us staying at Seton Sands on Saturday night ordered a delivery from the Gourmet Full House Chinese take away in Prestonpans via Just Eat at approx 1845 at which time we were advised that meals would be delivered in "40 mins" After an hour and 15mins had passed we phoned up Gourmet Full House enquiring when our delivery might be arriving to be told that delivery had not been sent yet as they were "waiting on their driver returning" at which time they would then cook our order and despatch accordingly. We advised take away to cook meal there and then and we would collect accordingly. We duly collected meals at 2100 (two and three quarter hours after ordering) at which time we were advised that any refund for delivery charge already paid would require to come from Just Eat as opposed to from Gourmet Full House and noted after collection that we did not receive litre bottle of pop as advertised for orders over £30. In fairness to Gourmet Full House the food that we did get was tasty but surely a simple phone call as a courtesy should have been placed by proprietors instead of us having to chase them up. To summarise: Food good but service extremely poor.

Ordered take away using just eat page,food was over an hour late,and wrong size of coke was send,phone shop they send driver back to get coke back and promise a refund,never got my money back ,avoid!!

Phoned our order in advance as we always do , informed them 3 times we would collect it , was told it would be half an hour, went in to collect it , to be told it was sent for delivery !! Got home still no food , told them to cancel it , we went else where . Such a shame , as we use this Chinese a lot as we live local , this place has been getting worse over the last few months , We won’t be back .

I think I could have gone to China and back in the time it took my delivery to come despite having to pay a £3.50 delivery charge. Disappointing!!! Ordered at 19:19 still not arrived at 20:53... will not order here again

Service is fast & friendly but the food is terrible, I don't know if the cook everything in the same wok & dryer but everything I had tasted of some type of sweet oil, also the rice was mushy, like dessert rice

Nos pida comida y la entrega fue 20 minutos tarde, así que llamamos para ver la orden y nos dijeron que el conductor no podía encontrar la casa. Así que en vez de llamar para pedir direcciones él simplemente fui a casa y no recibimos nada.

Pedimos una comida para llevar 5 personas el sábado por la noche. Nos llevó 1 hora y 15 minutos para llegar llamé de nuevo después de esperar 45 minutos para que me dijeran el conductor tenía la comida y estaba en la ruta. Luego tardó 30 minutos en llegar, vivo a media milla de la tienda, así que no estoy seguro de donde el conductor fuimos.

Nice place for a take out, we have often had dinner from here, really nice curry! Would recommend for a nice dinner in.

Very disappointed food is normally very good but instead we received very greasy and tasteless don't think we will return

I order from here at least once a fortnight I have never been disappointed in any of their meals. Staff are always friendly and meals are delicious

Ordered delivery, told it would be 45 minutes. Had to ring and chase, arrived after 90 minutes. Food was disgusting. Won't order again. Used to be pretty decent.

Was ein chinesischer Take-Away so hergibt ist da. Gute Qualität passable Wartezeit guter Preis. Nette Bedienung

Pedimos comida para llevar, el menú para 2, afortunadamente la sopa estaba caliente, comí algunas de las gambas salcita satay suave king, mi marido y mi hijo compartimos el pollo limón. En las primeras horas de la mañana los dos eran carreras para el inodoro enfermos y saliendo el otro extremo. Me alegro mucho de que nunca comimos pollo. apresurar a decir que la comida que no habían comido era las raciones estaban bien para el congelador. Ahora que ha sido arrojado por accidente.

Unfortunately threw most of it in the bin. Disappointed as it was a family treat. Should have gone to Tiger Inn...It was busy do we tried this...never again.

Ordered from their reasonably priced set menu. Crispy chilli beef was in so much sauce it was anything but crispy, beef in black bean looked lovely but unfortunately both dishes were incredibly bland lacking any real flavour. Won't be returning anytime soon

Order meal at anytime at weekend and it is ready quickly Freshly cooked and very tastyOrders never mixed up or short when you open the bag which is a bonus

Had king prawns, chicken wings so tasty fresh and crispy.My wife had aromatic duck equally as good and generous portions.Thank you GOURMET.Also staff very nice lady on telephone and delivery driver, quite refreshing.

Gourmet Full House Chinese Take Away offer a very wide variety of Chinese food at very reasonable prices. The portions are generous and the food is delicious. You can phone your order and have it delivered or collect yourself. Perfect for a night in!

We ordered food online and it was delivered 30 mins ahead of schedule!Food was good and hot.Reccommed that guests of Seton Sands Holiday PArk use this takeaway

Chinese vegetable curry was deliciousPortion size just right and lots of fresh vegRice nice and fluffyPhoned order and was sitting down to eat within twenty minutes

Great takeaway, good food & service. I've ordered everything for a curry, to crispy shredded to sweet & sour - friends love the duck black bean with green peppers. Give it a try

I lost my wife (53) to cancer in February leaving me and my boy and cooking has still to resume "normal service"I can cook, quite well actually, but have yet to get back into it. Gourmet Full House has come to our rescue several times and each time they have not disappointed...........ever.If anything, there's too much (for me anyway)I wouldn't go past them..Great variety and prompt.I've never eaten in, just takeaways.

good value for the high quality food, very attentive and helpful staff, have visited on 3 occasions and every visit has been great.

It was the first time of using the "Just Eat" web site (very easy to use) and I searched for chinese that had a low minimum order and not a silly delivery surcharge and was left with the Gourmet Full House. I must admit it was very simple to use - you choose for food press order then you get a confirmation message and an approx delivery time. The food was piping hot and delivered on time and the free prawn crackers tasted all the better for being free (only with a spend of £10.00+)I had sweet and sour chicken, beef satey and egg fried rice - nothing adventurous - but just well cooked and enjoyable

Rang for take away for delivery took over a hour to arrive when it did arrive the order was wrong. Rang them they said they would fix it. Took another hour and when we opened our meal yet again it was wrong. Rang back for the 3rd time and basically got told. This is how we cook our food like it or lump it. The food is greasy and there are alot better Chinese takeaways in the area. My advice stay well clear

What can I say. The food from here was fantastic. I don't normally change where I get my Chinese take away from but decided that I would give them a try (£5 min order on just eat, perfect when only ordering for one person). There was a slight mix up with the delivery but was quickly sorted. The food tasted great. The rice was nice and fluffy and the lemon chicken has to be one of the best I have had for a long time! I would definitely order from here again. Can't wait till next time!

I always buy my Chinese from this restaurant as it is totally outstanding value and the quality of food you get is amazing . A full meal for 2 costs £12. Two lots of rice , meal , 2 bottles juice and chips :) amazing