Gourmet Burger Kitchen in City of London, Westminster

There is so much to choose from inside the Westfield Shopping Centre, but I was so glad I chose to eat at the Gourmet Burger Kitchen. I was seated immediately by Asta, who advised me on the ordering options. She took my order and within 10 minutes, the order arrived, piping hot. The Smashed Classic 2 Patties was delicious, as was the Martini cocktail. I will definitely be returning on my next London visit.

Great service! Definitely recommend! Burgers are delicious and price it’s worth it! My daughter is very picky, but the girl who took our order was very helpful and patient. Great service!

I came in, the staff were hmm ok, fortunately the manager picked up on this and took over, All credit to him, the food was great and he went above and beyond to ensure our meal was perfect, some of the staff seem to be at a bit of a loss or dont give a damn, but well done overall, I has made to feel welcome an important which is rare these days

Ordered for click & collect, informed the restaurant (on the phone) that one item needs to have the mayo removed because of an egg allergy. Only after eating half the order did we realise that the burger had mayo on it. This could have caused severe illness which is unacceptable. SWITCH ON GBK.

We tried GBK today as we were out on a shopping trip for my daughter's 11th birthday and she LOVES a good burger. Sad to say, this was not; we were excited to visit as we've never tried before but the burgers were average at best. Between the 4 of us, we tried the classic smashed burger and the blue smashed. First thing is, they look NOTHING like the promotional pictures. Much much smaller, incredibly thin patties and 2 of our patties were crunchy due to being too thin and grilled too long. Tasty enough but for the price and the promise of "gourmet" the whole meal felt a little bit flat. Add to that the fact that milkshakes for the kids and onion rings were unavailable, which seems a bit of a major error on the site's procurement process. At the end of it all, the only service received was food brought to the table, the added 12.5% service charge felt a bit comical. Being British we didn't query it, just smiled, paid and left. Horrendously expensive, unsatisfactory meal, we would have been better off (and fuller) with a Maccy Ds. Definitely won't be repeating!!

The burger was good, but all the sidedishes was served 10 minutes after the burger. So we had the choise of eating a warm burger and fries and coleslaw as dessert, or waiting for the sidedishes while the burger got cold…

Burgers,chips are great and the milkshake been here few times before always nice service is nice Nice joint to enjoy burger and chips, with friends, family, large groups and couples chicken and veggie option burgers are really nice Reasonably priced, price wise similar to your...

Ok we had a large party of 24 dining at this restaurant how the staff seated us was perfect as we were in an enclosed part all to ourselves and away from other diners. However once we had all ordered our food (five different families)...

The burgers are great and service is excellent however I feel the burgers are in need of a change a bit of fire the habanero is very plain I expected fire Could do with a new adventurous menu Have been using gbk for many years...

Udemærket burger med tilbehør efter bestillingen var gennemført ved at man selv skal gå til kassen og fremføre sine ønsker...

Muy buenas hamburguesas, con un servicio rapido y una gran variedad. Dentro de lo que es comida rapida es una...

I know many people who aren't GBK fans, but personally I've never had a bad experience with them. Consistently good burgers nicely cooked (I like the harbanero, Wellington and taxi driver) and their milkshakes cannot be avoided. Love the oreo. Good food and quick.

Ottimi burger, ottima carne e personale gentilissimo che parla tutte le lingue. Carina anche la location ed essendo dentro un...

Having visited Westfield,Tower Hill and Soho Wharf restaurants a number of times i have to say that these are the best burgers that i have had in London.Good value for money, highly recommend GBK

I visited this restaurant on Saturday with friends before shopping. The restaurant looks like traditional burger shop and I recommend banana milkshake ( though I did not order this time as it is too cold) the strawberry frozen yeogurt is disappointing I though it was...

In Greek mythology ambrosia was described as food of the Gods. I ate a medium rare smoked apple wood cheese & bacon burger. If GBK existed back in ancient times, this burger would easily replace ambrosia. The burger was cooked perfectly, tasty, so nice. I...

I was impressed with the standard of service, food and timliness given the place was full on a Saturday night at peak time. Food was standard GBK fare and venue was pretty good compared to some I have been to. Reccomend.

It would not be my first choice of place to visit when going in a large group. The food was ok but it all came out at different times. By the time i had my starters, others with me had finished their mains. By the...

Visitamos la catedral de Saint Paul's, y justo enfrente decidimos entrar en un GBK, y fue todo un acierto. El...

Comida muy rica, con precios ajustados, ideal para turistas hambrientos. Trató del personal muy bueno, local grande y cómodo. Lo...

Each time I go to GBK, the quality of the food seems to get better and better! I always get the classic chicken burger with either sweet potato fries or skinny fries and I enjoy every minute of being in a GBK restaurant! The food...

Went to a concert at the O2 and choose to eat here. Friendly smile greeting at the entrance followed by good and fast food service. Food quality was good and filled the stomach. Would definitely return here as all a plus.

I've visited several GBK's me and my partner like the food especially the milkshakes. We had a great waitress (Steph was written on the card), she clearly was good at her job and paid attention to detail (water, peanuts, festive product knowledge etc). The burger...

La salsa Baconnaise è una svolta assoluta! Hamburger da paura! C'è una vasta scelta nel genere! Servizio abbastanza veloce! Love...

First time going to GBK in this area. It had a nice, sociable atmosphere with fast food service. The only two cons I would mention is it was freezing! My friends and I had to keep our coats on and it is overpriced in comparison...

Their burgers were done very well. If you need a quick bite before visiting the Tower of London, this is the place. You order at the counter and they serve the food.

Cibo eccellente, i migliori panini mai mangiati prima! Personale cortese ed efficiente. Adattissimo ai bambini, forniscono anche i pastelli ed...

A 3rd repeat visit over last few visits to the Greenwich area, this place has never failed us A decent mixture of burgers contents,flavours and toppings give you every chance of satisfying your desire . Good size portions downed with a nice cold beer or...

Food was okay loved the home slaw. Staff not so brilliant. Walked in & my friend was told beef and chicken was halal. Then found out it wasn't. When my friend found out the beef wasn't halal we asked if we could change it to...

Hier stimmt es einfach..... schnörkellos gute Burger Ich hatte den taxidriver und es war gut. Das Service freundlich, die Preise...

Ziet er leuk uit prima keuze, beetje weinig aan alleen een hoofdgerecht, ik zou de volgende keer een voorgerecht nemen

Called between tennis games at the 02 . Clean and friendly staff . Select food then you go and order at till . Good service hot and freshly cooked burgers , can substitute burger bun for salad and coleslaw . Pick up a bottle of...

Uma ótima opção, quando a Libra custa 4,50. Comi o Hambúrguer de frango (bigger) por 9 pounds + coca por...

Consistent quality, great taste, good service , nice decor, lots of locations always a good simple choice; never fails to satisfy my preferred option for a consistently good hamburger. I have been going for over a decade and only once was I not impressed mamy...

I have visited this particular branch of GBK and always found the staff friendly and helpful. Lawrence who I have meet several times is credit to his manger Nick, who had obviously trained him and his staff well. I would recommend this restaurant on service...

I enjoyed the vegan burger with sweet patatoe fries. You can ask for an extra gluten free menu. I was surpriced that it is not easy at all to find vegan options in London. The more pleased I was than, when I discovered this place.

Excellent avec mon BAE on a super bien mangé et du coup bah on vas revenir bientôt je pense ......

One of the best burgers I've ever had. Cheddar cheese rocks :) Skinny fries are definitely worth trying 😋😋😋 don't hesitate to travel just to taste it:)

GBK es una de mis cadenas favoritas en UK para comer hamburguesas. La carta es amplia, es decir, tienen una...

Visited here for the first time yesterday and it was a mixture of good and bad points. First the good, the food was delicious! I had 'The Rump' and it was one of the best burgers I've had in the UK! The bad was I...

Real good food - 2 Burger - one veggie. 11 pound for one burger without fries??? Wow...and still hungry! Service was ok.

Quick and easy ordering at the main desk and then the food arrives shortly after. Food is good and tastes pretty much how it should. Good selection of drinks offered and. The milkshakes feel like your having a meal in its self. Relaxed atmosphere inside.

I am a fairly frequent visitor to 'GBK' with this one being the most frequent as its close to my small flat in London. The staff are always very friendly and the burgers are some of my favourites I've ever eaten- my favourite is the...

Restaurant de hamburger, ambiance sympas. Nous y sommes allé le soir de notre arrivé sur Londres. Les hamburger sont excellents...

Il ristorante offre una vasta scelta di hamburger per poter soddisfare tutti i gusti, veramente buoni, lontani da quel che...

service is nice. Major tom (Burger) is average although the cheese is quite good. Well, the price is not so expensive, a good choice though

Nice place where to eat a good burger! They have really nice discounts (25% for students) plus many other rewards! Burgers are good, but not unique... The sides are good and the milkshakes are big and delicious! Maybe it's a little bit expensive, but it's...

Big tasty burgers with veggie and chicken options which is good if you don't eat beef. Staff are happy to help with ordering and make sure your meal is to your liking.

again brilliant.friend always has the veggie burger.i have the gbk burger .chesse .bacon.thick chips .oinoin rings .coleslaw.peanuts.service good.food hot.burger is the best ever.when ever we go to westfield.always go here for lunch.

Also, wer mal einen richtig guten Bürger essen will sollte dieses Restaurant nicht meiden. Die Bürger sind super. Und für...

Ok, so my close friend loves this place. We decided to visit here and I tasted few burgers. They're very average. The food quality isn't bad, but I have to say I tasted better, not just in one particular place but in many different places...

I visited the restaurant with my son prior to a basketball game. We both had the rump burger, two chunky fries and one (yes one soft drink). That came to £34.00! Now don't get me wrong, the burgers tasted good and were top of the...

Fui en varias ocasiones durante mi estancia en Londres. Probé varias hamburguesas y todas están riquissimas! El acompañamiento por excelencia...

Visited GBK as a party of nine - eight adults and one child. The onion ring towers are a must - big juicy onions covered in a delicious crumb. I had the avocado bacon beef burger minus the bacon add a fried egg and it...

Ate here as close to our hotel one evening. I had the bacon pestrella - pesto chicken burger- and sweet potato fries. Food was fine, nothing special, presentation is quite sad, very small portion of sweet potato fries which was disappointing. Soft drinks were costly,...

The combinations and diversity of the menu brings satisfaction to every burger lover. I would definitely recommend the blue cheese burger and skinny fries. Ideal for fast and tasteful meals evertime a day.

Excellent burgers, leader in fast food chains in UK on quality side. You will not be disappointed. Sweet potato fries are the winner.

We went out shopping for the day and decided to pop in here for a burger, the service was excellent and quick just what you need after spending hours drag footing round clothes and shoe shops with the wife, I ordered the stack which was...

Rump burger and banana milkshake were very good. Chunky chips OK. Service was efficient and responsive, they turned the heating down as it was too warm to start. Everything arrived quickly and was as ordered. They weren't busy it was Monday nor was it too...

Ordered the GBK cheese and bacon burger and had it cooked medium, skinny fries and a coke. Burger was very nice. Skinny fries were like cocktail sticks they were so thin. Affordable food, would go back.

GBK is consistently good. Great service, fresh ingredients, well cooked and reasonably priced. No wonder they're busy!

Double burger well done with cheese,cooked to perfection. Thin chips. Chicken burger enjoyed by other at table cooked perfect,juicy And very tasty,also with chips,now the thing that lets the restaurant down is that not once did the person who took our order,or the people that...

We stumbled upon this restaurant during our London visit. The restaurant was clean and had great food. All ingredients were fresh and delicious. This was def. one of my husbands top meals while in London. I would recommend to anyone who is looking for a...

Nicest burger place I've been to. However very small restaurant and waitresses barely speak English, reasonable priced... Can't go wrong, Deffo recommended!

Paramos por casualidad y descubrimos un sitio acogedor donde poder comer una rica hamburguesa, comimos una classic chicken con una...

First visit and found the staff and choices excellent, different in the sense you need to go and place your order, but at all times staff friendly and checking all okay... 'Like the Monkey Nuts'...nice touch...

Sem dúvidas, no GBK comi o melhor cheese bacon da minha vida. Hambuguer gostoso, no ponto (conforme foi pedido), bacon...

So sorry, but the burger I had yesterday 17/09/2016 was really not very nice. Maybe the chef had a bad day? The meat was totally unflavoured, the sweet potato chips were very greasy (oil not hot enough?) the bacon was sweet (?!), the bun was...

Friday evening dinner before catching the train home! Yummy food and good staff! We had lots of shopping bags and 2 travel suitcases when we were shown to a table there was lots of room for all of our bags! Even better! Very thoughtful! Thank...

I was disappointed in that the kiwi burger chain GBK that has kiwi postcards n signs up all over the walls, has kiwi burgers on the menu. Has 'No Kiwi Beer' ! If you want a theme follow it, to me GBK has lost its...

Ik ben hier geweest tijdens de eerste dag van mijn vakantie in Londen. Er waren heerlijke keuzes en de burger...

We visited GBK at Brighton Marina for a late lunch. The service was excellent, staff very friendly and food well presented and perfectly cooked. I do not eat beef burgers but they have a choice of chicken, lamb and vegi and also do great salads....

I don't even know where to begin to describe our experience at GBK Westfield tonight from the moment we got our food the nightmare began not only was the onion rings absolutely freezing cold but the chips were as well, 2 trips to the counter...

This my favourite burger restaurant in London. I like variety of burgers, beef, game, many different ingrediences, thin potato chips, tasty dips and sauces. Service is nice but could be more friendly.

The chicken grilled burgers was fantastic, the skinny chips was amazing, the beef burger was great. Finally good price.

Sin duda siempre que voy a Londres es parada imprescindible, sus hamburguesas son increibles, hasta la de pollo esta riquisima!

I visited with my family the GBK in Westfield Stratford on Sunday evening (28th August). My wife ordered a cheeseburger from the menu, when it arrived she took a bite out of it and found a long human hair in it. By "in it" I...

I am vegetarian and I understand that the rest of my family enjoy a nice burger. So we were in Brent Cross and decided to give it a go. We had been there a long time ago. I checked the menu, there were salads and...

We had two Lovely quality 🍔 and skinny 🍟 friendly attentive staff nice modern setting. Worth the extra 💰 better than a macdonalds

Es una hamburguesería, muy popular en la zona. Tiene opciones sin gluten. El personal muy correcto y la comida muy...

This restaurant is renowned for its burgers and when I visited I understood why!! A wide variety of choices and great service

Visited the Guildford branch on Sunday. Burgers all round. Tasty as ever. Service ok but nothing special. Onion rings were the size of Pirelli's so went largely uneaten.

I had a salad and it was very good. Not on my list to go back too. Service and mediocre. There are better places.

Me and my partner decided to visit the newly opened site in Staines. We reserved a table and when we arrived were pleased to find it was ready for us although we were early. The staff were friendly and although the burger for my partner...

We went on a Friday evening and were the only couple in the queue. I received a birthday voucher on the app which entitled me to a free burger. However, we were standing in the queue for nearly 10 minutes despite the waiters had seen...

Seated quickly and although busy service was great and the food even better. Menu is straight forward.....Burger, burger and more burgers and then you have a choice of sides.

This place is good and I love the baconnaise with my fries. But definitely the costs add up here so not necessarily a budget friendly place

My friend and I wanted to eat a burger then we were attracted by review we entred to it.The burger was fantastic

Came in for a burger and fries, opened their free app to be told "you've unlocked a free milkshake". Imagine how pleased I was! Great! So i go in to order and when I show the app to the assistant who was perfectly pleasant as...

Visited gbk near spitafield market twice since May and they never fail to impress me with their luscious, flavoursome burgers! Defiantly I can guarantee the best lamb burgers from gbk. Not only the burgers they also have this amazing baconnaise which goes with sweet potato...

Rubbish sorry front of house staff scruffy wanted a nice plane burger got a dry tasteless cheap dressed up in a cheap bun for mega price. Won't be going again or recommend to anyone.

Went to GBK for lunch with friends and service was average food was nothing special. Satisfied the hunger but cleanliness needs improving and service needs improvement to be seated asap

worth clearly its position of most gorgeous burgers in town. Their basic burgers are already very innovative and tasty, with large choice of extras! this is just delicious. Just don t hesitate!

We went here as a lasting the thing and enjoyed our food and drink we visited the Watford one and staff were a bit scarce other than that we enjoyed the good which is what matters

I don't readily to GPK I used that app the Title to a free burger I'm trying to bison burger it was actually very delicious they low-fat is good for me delegate quite good service actually as a regular goer food was fast and hot...

Tolle Burger, auch vegetarisch! Bestellt wird an der Theke, Getränke werden am Tisch serviert. Leckere Fritten. Auch mit älteren Kindern...

we visited the one at the O2 its a burger bar which is expensive ,burgers are nice but so is burger king staff are very good ,its ok

Nice food here but could be that bit better quality wise. Got a milkshake too and that was lovely to say the least, plus it was massive! Great meal, would come back

C'est un très bon restaurant avec un concept différent. La nourriture est de reseau bonne qualite et le service est...

We had a lunch here while at Westfield. The food is good and the staff are great. The food is full of flavour and I definitely liked the burger here! I almost felt a little jealous when I saw my other halves dish, that looked...