Gourmet 4 Shirley in Ipswich

We have been here before and although the atmosphere could be improved, the food is lovely (in particular Saucy Chicks) so we were looking forward to bringing our friends tonight to try it out. Drove here and upon getting to the front door we realised it was closed as all the lights were off and no-one was inside. It said online it was open and a friend called them to query this but the phone did not even ring out. Had to find elsewhere to eat nearby. Thoroughly disappointed in this experience, or lack of in this case!!

My auntie had recommended the food at Gourmet 4 so me and my partner tried it out. Well what amazing food. Burgers where 10/10. We also had nachos, there was loads of cheese which was lovely. Chips was perfect. Honestly can’t fault it. Definitely will be going back for more and will be recommending. Thanks again to all the lovely staff.

Tried this place as a last minute choice for dinner. Place was empty other than one other table. It was also very cold as one staff member kept walking in and out the front door and leaving the door open. Ordered burgers/fries and drinks. After a few mins our server came back to say they had no fries!! So changed order to chilli nachos. I was then asked to pay despite not yet actually having any drinks or food, so I declined and said I would rather pay after. Which was a very wise decision. Whilst waiting, a driver from Just Eat entered the restaurant to collect an order. He tried to show his phone with the order number to the manager while politely asking that social distancing be maintained. The manager began to shout at the driver and refused to hand over any food saying he couldn’t see the phone. He told the driver that he should get a different job, to go somewhere else and don’t come there again!!! The manager then shouted across the restaurant saying someone deal with him as I’m not dealing with him. A women in a tracksuit then came and gave the order to the Just Eats driver. While the manager continued to shout at the poor driver for just doing his job safely. Manager then approached our table and tried to justify his actions. Saying if he needs to social distance he shouldn’t be a driver as he should be allowed to take the drivers phone to check the order. I disagreed and suggested the driver may have vulnerable family and this could be his only option for employment. The manager then said “BUT I WAS HAPPY TO GO UP TO HIM AND HE COULD HAVE HAD AIDS “ In complete shock and horror that someone would even say such a thing I responded with “what did you just say” he retracted slightly and went on about how the driver could be diseased!!! At this point our server came back to say they had also run out of chilli. Shaking our heads in disgust, we left. What an appalling ignorant man. Hideous experience from start to finish.

After a long drive from London we were very hungry so decided to give this place a go. Big mistake!!!! The young lady took our order as we waited for our food 10 minutes later the young waitress returned to say they'd run out of sirloin, ribeye steak was ordered in its place! Another 10/15 mins & we're told they have no more ribs!! An additional 2 ribeye steaks ordered! And all this time we had not received our drinks!!! Another 10/15 mins no food but told they only have 2 steaks would we like something else!! Salmon ordered. Finally after nearly an hour the food arrived, salmon tastless and 1 well done steak sent back! This is the first time I've eaten in this chain & will probably be the last. Fortunately, one young lady had the good grace to charge for 2 meals instead of 3 not that she had an option! You've been warned!!!

This place has the best food in shirley 100% reccomend good choice of drinks The presumed head chef made me a banging cocktail Definitely coming back