Goninos in Spelthorne

Ordered delivery on UberEat. Maybe because of the storm and so a lack of delivery driver, the food was not out for delivery for a long time. Then I checked this store on Google and saw the very low rating, I thought it would be so bad. But it was actually alright after I got the food. And also got extra salad and olives, maybe as a nice gesture of late delivery.

Every time I visit this Subway, there seems to be an issue with customer service. The staff, especially one of the women, is often on the phone while serving, which leads to mistakes in my order. It’s frustrating to feel like customer service is not a priority here. It’s not just a one-time occurrence; it seems like no one in this service station cares about the customers. Where is the management in all of this? Proper supervision and training are clearly lacking. I hope the management addresses this soon because it’s disappointing for a brand like Subway to allow such behavior.

Great food at super prices, recommend

All the bad reviews are TRUE!!! I checked the reviews after I ordered and it was too late to cancel but when the food arrived, late, I sayed let me see "with my own eyes" and definitely the food was the worst possible!!! I oreder a soup, belive me I didn't taste it because the smell was OMGGG, then some dumplings also really bad smell, some duck spring rolls which I tested one was baadddd and then the prown Pad Thai wasn't realy bad just there were only prowns and onion in it, no other vegetables... Gosh, the worst I could ever possibly get :(

As per title, what more do you need. You can also ask them to make some changes to bits you don't like , say like "no tomatoe" or whatever. Also the chips are epic and the welsh rarebit is the best!