Based on 1.157 opinions finded in 2 websites
Based on 1.157 opinions finded in 2 websites
Opinions
We made an order before 8pm and was told the Oder would be with us with 30/40 minutes. After an hour and a half we rang to be told they only had one driver and the drive was on his way back to collect our order. I said they should of said it would be longer and admitted they only had 1 driver. The girl on the phone laughed and said yes that’s my fault. Sorry but it didn’t turn up till over 2 hours after we order it. If my daughter wasn’t ill in bed I would of cancelled and gone and collected it. Then when it arrived, the rice was stodgy and not overly hot.
JMO . 2022-12-18
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Picked up a takeaway from here via Uber eats. The food came pretty quick and was piping hot. The food was ok, can’t really complain
K&M rates plates . 2022-06-16
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I ordered the sweet and sour chicken and the sauce was so watery it wasn’t even a sauce. The chips were dry. Not good.
Allison . 2021-11-14
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Fast Delivery and Delicious Food
Samzino . 2021-11-01
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Chips over cooked Chicken balls not cooked
Leigh . 2021-10-27
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Restaurant failed to deliver food. Didnt ring doorbell even once but claimed attempted delivery. Phone line non stop busy. Offered for me to come and collect. Never again. Best avoid
Inta . 2021-10-26
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always yummy food good for vegans highly recommend
Chloe . 2021-10-10
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I waited an hour and 35 minutes for my food. I called the restaurant twice and no apology
Tia . 2021-10-02
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Just wish there wasn’t so much salt added
Julie . 2021-10-02
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Food not edible, cold , it was defiantly not chicken in the chow mein stringy weird stuff Won’t be ordering again
heather . 2021-09-30
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Does not pay attention to notes and food was not fresh
Gianni . 2021-09-29
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Ordered food at 19:10 and only just got the food At 21:10
Keith . 2021-09-26
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I ordered at 7.30pm and still have not received my food its now 9.42pm, what a joke and then stopped answering the phone, never ordering from these again, getting just eat to step in and give me a full refund
Donna-Marie . 2021-09-26
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Always a good meal from Golden star. Delivery can sometimes be hit and miss, normally late, this time it was early but food was fresh and delicious.
Mei . 2021-09-22
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Love this restaurant 🌟 They always send great food always on time and always fulfill our needs. Can’t recommend enough 🌟🌟🌟🌟🌟
Julianne . 2021-08-23
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It was lovely food but it arrived very late.
Amy . 2021-08-18
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Food was late by over half hour, once I opened the order, the food was full of mushrooms which I had specifically put in the notes section as there is a allergy to them in my group. When I called the restaurant to speak to them about it, the women I spoke to was so rude to me and was shouting at me saying I’d cut her off - I was trying to explain the issue! She then told me I’d get a refund, I asked about how this would happen as I’d paid cash and was answered again very rudely telling me the driver would be back with the money then hung up on me! She didn’t ask my address so I’m assuming I won’t be receiving the money anytime soon Wouldn’t order from here ever again!
Emma . 2021-07-18
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Food is delicious…. Once you get it…. Really can take a long time and never any apology
Rob . 2021-07-07
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Always great service and excellent food quality too
Julianne . 2021-07-05
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Wasn’t fresh , used to love this place but wouldn’t order again.
Natasha . 2021-05-07
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Food was amazing. I just wish they had put a small dip sweet and chill sauce for the butterfly prawns. Other than that the meal was on time, hot and delicious.
Jackie . 2021-04-18
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Food 30 mins late needed reheating, shame as usually on time or early!
Gerry . 2021-04-15
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Everything was delicious EXCEPT the duck which was burnt rather than crispy. We have always been delighted with our meal until tonight but I am sure it was just a one off.
Gwen . 2021-03-27
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I’m not normally one to write negative reviews but ordered some food this evening and the noodles smelt and tasted really odd. The smell and taste was so strong I couldn’t eat any of it. The rest of the food was fine. Tofu was dry. Crispy vegetarian chicken was lovely. It’s just a shame about the noodles.
afet . 2021-03-13
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Very nice and bang on time. Thanks
Mark . 2021-03-11
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Food is great, but seems to take longer and longer to get. We ordered at 6 and didn’t receive until 740. Even though we were told 710, this seems to be happening each time we order which is such a shame, we’re never told by the restaurant it’s running late and always have to chase. It’s a shame as it makes us feel that the experience isn’t great value for money.
Rob . 2021-02-25
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Ordered at 6.30, should arrive at 8. It arrived at 9, stone cold. Just under £40.00 of food. Not a very happy pre valentine's day meal.
mark . 2021-02-14
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Food is always delicious, hot and yummy. We always order from here.
Laura . 2021-02-05
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Ordered food at 7pm for delivery at 8.30pm. Food finally arrived cold at 9.05pm (after calling the restaurant to find out where order was)
Helen . 2021-01-30
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Absolutely fantastic! Highly recommend Thai green curry house special and Thai style fried rice!😋 Also the best pancake roll I’ve ever had! Thank you
v . 2021-01-23
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Very good food, never disappoints.
Gemma . 2021-01-08
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2hrs late. Missing one dish. Didn't refund us.
James . 2020-12-31
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3 hours wait for food!? Good job it was good
Euan . 2020-12-24
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Revised delivery time which they did meet, however they sent prawn balls instead of chicken and the food was stone cold. Barely edible to be honest. Absolute shame on Christmas Eve. I can appreciate that they would be extra busy due to it being Christmas Eve but just stop taking orders rather than churning out inedible food. Wouldn’t bother again unfortunately.
Hannah . 2020-12-24
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The food was cold. The food was delivered later. Please avoid this restaurant.
victor . 2020-12-21
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Forgot dish then waited a long time for delivery
Stuart . 2020-12-20
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After looking at the delivery time for the restaurant which said 45-60 minutes then popped up as nearly 90 minutes. After delivery time came round, my food was late. I contacted the restaurant to be told it will be another half an hour. Good food. Slightly cold. Not worth nearly two hour wait.
Leah . 2020-11-28
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Long wait for delivery but food was well worth it. Always enjoy the meals from here
Mei . 2020-11-28
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Really disappointed as usually this is decent. The rice tasted off and reheated. The chicken also smelt off and was very soft. Overall really annoyed I wasted £25 on this when most was thrown away. Wish I could get a refund.
Opdesh . 2020-11-01
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DO NOT ORDER FROM THIS PLACE how can you justify waiting 2 and a half hours for food to be told it’ll be there in 15-20 minutes every time you phone. Only having one driver isn’t good enough, don’t open if you only have one driver The woman on the phone was an absolute disgrace. Extremely rude and no apology given at all in regards to the order being so incredibly late. On google the restaurant says it’s closed on Tuesdays which doesn’t surprise me as it was most likely closed but didn’t want to say so instead stole peoples money’s and never delivered the food! And too top it off it has a 3 star hygiene rating. Never again and do not ever buy from this take away God awful would be the correct rating and no stars
M&MPW . 2020-10-27
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Food was good but not as good as the last few times plus the portion was smaller. Maybe a new chef. Still nice but definitely not as good as the last few times
matt . 2020-10-23
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Superb as always - worth every penny
Rob . 2020-10-16
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Food was very delicious and was not salty. Would definitely order again.
Inci . 2020-10-02
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Great Chinese not the cheapest but quality
david . 2020-09-26
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Food was Cold The Curry did not taste good and neither did the Butterfly Prawns. The Prawn Chow Metin was ok.
Naciye . 2020-09-18
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Terrible service. I ordered at 19:40 . It's now 9. the app said it's being delivered 15 min ago.... The restaurant says it will be here in 10min, its with the delivery driver.... The distance is 1 mile !
Thales . 2020-09-16
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Ordered a small takeaway 5 items at 7:40 on a Monday evening. App said delivery by 8:40. Meal arrived at 9:25 Who wants to eat at 9:25? Have asked for a refund. No reply. Restaurant should NOT accept an order if it’s so busy.
Gail . 2020-09-14
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Food always freshly prepared - delicious. Thank you
Michael . 2020-09-11
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The vegetable stir fry was very nice. Mock fish was interesting, not my cup of tea.
Tim . 2020-09-11
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The driver was 35mins late, was very very rude, wouldnt let me talk and throw the food at me.
COLIE . 2020-08-27
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Really bad food, undercooked, wrong order - please don’t order here
Amy . 2020-08-09
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I very rarely review takeaways on here but I had to today, as this is probably the best Chinese takeaway I’ve ever had! Everything is hot, cooked to perfection and delicious, and although there’s slightly cheaper takeaways in the area, it’s so worth it for the quality and portions are generous.
Elena . 2020-07-10
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Very tasty, more than ample portions.
Gerry . 2020-07-08
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We had two quarters of crispy duck but they forgot to send the hoisin sauce. Otherwise brilliant as always.
Michael . 2020-06-12
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Food was within time frame however I ordered at 7.45 and they said 9pm When food arrived it was cold Food lacked in flavour
Kelly . 2020-06-08
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The starters were quite nice but the mains lacked flavour (esp chow mein) and the crispy chilli beef was a bit chewy
Maddy . 2020-06-06
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Very tasty! Found our new favourite Chinese restaurant will definitely order again
Chris . 2020-06-06
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This is now my favourite Chinese restaurant excellent food and service,driver was very perlite.
Chris . 2020-05-30
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wonderful meal today. Fresh and full of flavour
Kerry . 2020-05-20
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La comida nunca llegó tuvo que cancelar después de una hora y media de espera, llamé al restaurante 70 veces y me dijeron que la comida se entregaría en diez minutos ya 20 minutos tarde. Manejé hasta el restaurante a 4 minutos de distancia y la respuesta fue que no tenían una máquina de tarjetas para reembolsar nuestros 32 y que deberíamos llamar a Just Eat, lo cual tomó otros 30 minutos. Un restaurante no debería aceptar pedidos que no pueda entregar, muy pobre.
kirk d . 2020-04-24
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Aparecí aquí para una comida borracha tarde en la noche después de un viaje en tren a casa. Entró y pidió pollo de Hong Kong con arroz frito con huevo. La comida era buena y llenaba un agujero.
K&M rates plates . 2019-11-08
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All of the food was so full of flavour and not too greasy. I was especially impressed with the vegetarian shredded duck and satay skewers! :)
Jess W . 2018-12-09
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Excellent choice of Chinese food (inc. Szechuan, Cantonese etc) - ant they've recently added some superb Thai and Malasian dishes too. The price is very good, the service is excellent and, for "regulars" at least, really friendly, and the food is always hot and delicious. Highly recommended.
leehG3045MR . 2018-07-15
MORE AT TripAdvisor
Food delicious, on time and piping hot. Everything was extremely tasty so would definitely recommend a takeaway from here.
Elaine A . 2018-02-25
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slightly late but worth the wait! Delicious
Taylor . 2017-10-22
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i ordered a vegetarian dish of stir fried vegetables with water chestnuts because Iam a vegan and found chicken in my dish!
Julie . 2017-09-29
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Great food! A very pleased Irish lady and British guy! Good on you Golden star! "Air high five"
Harlie . 2017-09-03
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Excellent food, delivery time was a little put back but expected on a Friday night. Driver was friendly. Would definitely recommend and I will order again.
Fiona . 2017-09-02
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FOOD WAS DELICIOUS,BEST IVE HAD FOR A LONG TIME,NICE AND HOT,AND LOTS OF FLAVOUR. GOLD STAR.
Jean . 2017-08-27
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My Chinese Takeaway of choice, fast service, brilliant food (one of the only places I can get a decent Cantonese style beef)
filrite . 2017-08-26
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Very quick delivery and very tasty food.
Lauren . 2017-07-29
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Order 18.36 arrived 20.33. Food average. Prawn crackers soggy.
Jonathan . 2017-07-22
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45 minutes to two hours isn't great. Chips undercooked and curry sauce had a metallic taste to it
Sam . 2017-07-22
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Moved into my new flat today in New Eltham, ordered a Chinese Takeout hoping the area had a decent one. It was the best Chinese takeaway I've ever had! Feeling settled in already!
Adam . 2017-07-08
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Gorgeous food! Hour wait but well worth the wait!
Katie . 2017-07-01
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Always good food and a very pleasant delivery driver.
Michael . 2017-06-25
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Excellent food and delivery time
Holly . 2017-06-11
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Terrible food, worse customer service . Fed my children raw chicken . This place disgusts me ! I wonder how this place is still open ?
ticklemonster78 . 2017-05-15
MORE AT TripAdvisor
A Chinese take away ship that sadly lacks in customer service. Whilst the food is ok the experience makes you want to try other takeaways.
PHE22 . 2017-05-14
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Pretty bland, and the meat was dry and a bit tough. Delivery was also a little late, but only by about ten- fifteen minutes or so. Average overall.
Natasha . 2017-05-06
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Delivered before predicted time, food was delicious but the Singapore chow mein could have had more flavour.
Hannah . 2017-05-05
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Food hot and tasty, delivered on time, delivery driver friendly
Gary . 2017-05-05
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delivery time was quite long- but driver apologised when he arrived
Alice . 2017-05-05
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Lovely food and per usual, nice and hot and fresh A+++++++
Hayley . 2017-05-05
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Amazing food and turned up half an hour earlier than estimated!
Naoise . 2017-04-29
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Awful!!! Took 2 hours for food to arrive!!! Ordered at 7.30 and didn't turn up till 9.30...
Edith . 2017-04-22
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Food was nice, although sweet and sour chicken was hard. Won't be ordering again as we waited nearly 2 hours
Taylor . 2017-04-22
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Delivered 40 minutes earlier than expected, food was amazing and such big portions so great value for money!
Naoise . 2017-04-22
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Food was really dry and disgusting. Duck was lovely mind you. However, the rest was awful! Wouldn't eat it again from here! Highly regret trying somewhere new!!
Emily . 2017-04-22
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Lovely fresh veg and the salt & pepper mushrooms as always were divine. Please get the credit card machine fixed!
Lis . 2017-04-21
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Fab food as usual, nice and hot, delivered on time, a+++++++++
Hayley . 2017-04-21
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Came hot, tasted great, great portion size. Will order again.
Yani . 2017-04-21
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Good food quick delivery would order again from here
Georgina . 2017-04-16
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Lovely fresh food, really tasty and fast delivery! Thank you
Fiona . 2017-04-15
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Great food, excellent service and delivered on time. Will definitely order from here again! Thank you!
Becky . 2017-04-15
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Good quality food, large portions and friendly service
Sarah . 2017-04-08
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Really nice and options for vegans
Ozan . 2017-04-05
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Full of onions and too much chilli not good
Jordan . 2017-03-31
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Great food, lovely delivery driver
Hayley . 2017-03-24
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sweet and sour chicken was hard, prawn crackers was hard, took over an hour to deliver.. not happy with the services
Zoe . 2017-03-04
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143 Opinions
If there was an option to give 0 starts, it would still be too much. I found a hair pierced through my food and called to report this, I was met with laughs and even them blaming me for it being my hair. I’m ginger and short haired. This as you can see in photos is a very long, dark hair. Stupidly this isn’t the first time I’ve ordered from here so I can only blame myself on giving a second chance. Couldn’t be any worse places with poorer customer service. Do not eat here.
70 Opinions
128 Opinions
Food arrived promptly, great communication with restaurant and food was amazing. Not too greasy, couldn’t fault any of our dishes
224 Opinions
Food was left outside with no door bell ring and by the time we noticed it the food was completely cold