Golden House in Peterborough

Absolutely amazing food, best customer service ❤️

Delicious and great service as always.

Enjoyably as always delivered on time great service thank you..

What a joke ordered at 5:30. Called at 7 and they tell me to wait an hour. They must be joking. Good luck getting a refund.

It originally said it would be here in35-50 minutes and ended up getting here an hour and a half later, quite frankly it just isn’t good enough. And the food was cold

Just ordered via Uber eats. Food arrived as expected, on time and hot. One of the best Chinese meals I have had. Thank you 😊

We went for New Year's eve and even though the restaurant was really busy, the staff were so attentive. Our tea cups are always filled to the top and didn't wait long for the food at all. So it's a cook to order buffet. We went with a 2 course meal option. For 2 people, you can choose 6 starters and 5 mains. For starters, I really like honey ribs, the sweet honey went really well with the crispy pork ribs, Thai chicken wings were good. It's a bit like sweet chilli sauce chicken. The chicken satay was tender thick pieces. The prawns were nice and crispy. I wasn't too keen on duck rolls and crab craws. The crab craws were pretty much just floor and no taste and the duck rolls were just pastry. For the main course, I like stir fry prawns with ginger and onion. The Mongolian lamb was spicy. Real spicy (as an Asian, I feel like the ancestors were disappointed in me 😭) Noodles were ok. The duck was lovely. I didn't like the squid, I felt it was too tough. Like it was really hard to chew. Overall, a lovely place, wouldn't mind going back to try different dishes. What we ordered: 2 courses for £17.90 per person Starter • honey ribs • duck rolls • prawns tempura • crab craws • chicken satay • Thai chicken wings Main • prawn ginger stir fry • Mongolian lamb • special chow mein • roasted duck in plum sauce • squid salt and pepper

I'd had no notifications at all so phoned the restaurant when they were already 10 mins past the advised delivery time. They said they weren't 'giving delivery times' because they were too busy. My food was then delivered 35 mins after my phone call.

Very good, friendly staff , hot food but a bit pricey

food was late missing items. called the restaurant and weren't that bothered just saying they are busy.

My food never arrived, your restaurant not only said it was open, but yet accepted the order, TOOK my payment. Then had the nerve to say my food had been delivered at 9:05pm. It was 9:20pm and I was still calling your establishment. Utterly disappointed with this service and will not be ordering from here again. I hope to have a refund as soon as possible and I will ensure that everyone locally understands the type of service your establishment provides to customers. I am disgusted and disappointed.

Take our money, mark the food as delivered but never contact us to say the food isn't coming or even refund us.. Absolutely terrible service. Been ordering from Golden House for years but will not be ordering again now.

Food quality unknown since it never arrived

Accepted my order, didn't answer the phone never delivered

Meat tender, little too many onions

Food was horrible. The lemon chicken tastes like it way deep fried 3 days ago and re heated. The chicken in black pepper sauce was inedible. We had to order a McDonald’s just so we could get something to eat.

Staff was interactive and super friendly. Everything on a table was delicious

First time ordering and will definitely order again. Hassle-free process and delivered on time. Food was lovely and enjoyed by all.

Put in the notes no onions in curry please…came full of onions again. They don’t read the notes. Regular customer going elsewhere from now on as they too many times they have got it wrong.

Amazing every time. Normally pick up but was just as amazing delivered!! 10/10 5***

Food was delivered hot and everything ordered was delicious!

Food is always 10/10, delivery was slightly late but understandable on a Saturday night,

Been eating from here for years and years , and always been best Chinese in Peterborough, recently it's taken a massive downturn in quality of food , takeaway we ordered recently, same as ordered loads of times before was bland and tasteless, . Family meals we have had in restaurant has not been as good . Dont know if changed chef or what , me and whole family have spent thousands and thousands in that place . Unfortunately they will no longer get our buisness anymore . Food is nowhere near as good anymore, our last takeaway was last straw . Gone badly down hill .... such a shame

food still good but times are false. got pushed back 20mins after enquired, then another 15-20 mins late.

Food was awful. Came 2 hours late!

delivered early, arrived hot 🔥. lovely food, great service all round

Over two hours wait for food won’t order from there again.but driver was very polite

arrived to door on time and hot. delivery people were polite and friendly. food hot and delicious.

The best crispy shredded beef you can get !!!

Also stated no chilli on wings!! We got chilli on wings!!!

Ordered for collection, was told food was ready at 7pm, got to the restaurant and was told will be 10-15 minutes still, half hour later got my order, got home and the chilli crispy shredded beef was cold

Amazing food, good service. Love this place. One of favourite Chinese restaurant in Peterborough🍲🍽️👌👌👌

The meal was hot which was a lovely surprise and change from many restaurants. This was the nicest Chinese meal we have had for ages. Definitely will be ordering again.

Food is pretty good,however customer service Is really poor. Staff are miserable and rude, never polite. This is my experience from eat ins and take away. Eat in you get ignored.

Driver said it had been delivered then actually delivered the food 15 minutes later

Crispy shredded beef was 10/10 ♥️ the rest was nice too ! Delivery really early and hadn’t got a notification it was on the way till about 30 minutes after it was delivered though lol luckily was in .

Lovely ..went for my birthday .the food is lovely service fantastic and friendly lovely place value lfor money. Really great

Nice food, good comms & delivered on time

The app said that our food was with the driver at 8:30pm but after 15 mins it still hadn't arrived, my wife rang the restaurant and they said the driver left them 8 mins ago but our food still didn't turn up until gone 9pm the restaurant is 10 mins at most away from my house.

As always A1 service with delicious tasty food..

The order never came to me and now showing that is delivered

Although delivery was late over 30 mins. Food hot and great.

Excellent food, hot and arrived early.

Driver clearly was in a rush, food all over inside the plastic bag, ruined and disappointed.

As always, my food was delivered hot and tasty. It was great that it was delivered early too! 🙌

Best hot&sour soup I have had in Peterborough and the squid was great.

Food was great and delivery was earlier than stated. Will definitely be using again.

The food was great, lovely and hot . Very filling and tasty.

Never delivered as they never rang me as instructed.

I just ordered loads of food for pick up, it was ready fast and very delicious

A1 service as always...Delicious and tasty food too.

Excellent food Excellent service

Food was only delivered 10 mins late, which wasnt a problem, but food was lovely and hot still and very tasty. Will be ordering again.

Don’t let the location put you off! Food was delicious and the service was relaxed. Bathrooms were spotless.

Nice food and reasonable price. Tried a few dishes and all of them were nice. Will definitely buy from here again.

Great food, arrived really hot still and lots of food!

Disappointed, this used to be our favourite, but twice now it’s been bad. No flavour in any of the food at all, very bland, sadly won’t be using here again

Top Quality food, perfectly cooked.

Your average Chinese take away / restaurant. Not bad but you wouldn’t go out of your way to visit a second time.

Our food was amazing and was hot as it should be. It was the best Chinese I have had in while 5*****

crispy chilli beef is superb not soggy like some places :))

was goos especially the crispy chilli beef :)

A long delivery time -70 mins was given,so they can say they were early? Chips were inedible because so hard, as if they'd been cooked several times. Prawns tough. Sauce fluorescent red. Charge for bags! Is there new owners? Not as good as usual

A1 service as always..with delicious food..

A1 service as all ways from start to finish quick delivery delicious food pleasant delivery drivers too..

great food great service. Woukd definitely go there again

Food Quality was very good, would definitely order from here again. Food was late, after I asked for an update I got a new delivery time, and the food was delivered at the updated time.

A1 service as always... quick delivery hot and tasty food..

Delicious tasty chinese as always.. A1 Service.

the assorted appetiser for says it comes with crispy seaweed but it didn't - missed from my order twice.

First time ordering. Pretty good!

Food ordered almost 2hrs ago, still not arrived. Got fobbed off twice by the woman on the phone. Tried to contact just eat but that costs £6 apparently just for the call. Don't use this restaurant as they don't deliver but take your money. I will not be using just eat any more as the customer service is terrible. Foodhub from now on.

Another delicious meal with A1 service from start to finish

usually really good food. delivery VERY hit n miss. Chicken balls a lot smaller then normal. not worth over 6 quid for 9..

First time costumer and absolutely loved it from costumer service on the phone to delivery and super taste on food soooo different of many other chinese places i ordered before

I ordered 3 things and was given chicken fried rice instead of egg fried rice so ended up eating meat as someone who doesn’t eat meat. I was offered a refund for the one dish that was wrong but no replacement. Very disappointed

Delivery was supposed to be between 8:30-8:50, didn’t receive my order until 9:50 after ringing 2 times and being told the driver was 3 minutes away both times. Asked for some money back for waiting so long and was told we had been compensated with something from the menu which we had not. The food came cold, was tasty but unfortunately this has put us off ordering again! Completely understand Friday nights are busy, but we paid £40 for a takeaway and expected the food quality to reflect this.

A1 service from start to finish.. Delicious and tasty as always good value and quantity too.

Exceptional quality, wouldn't eat anywhere else

Great value good portions excellent service and very tasty too...A1

Great chinese good value quick delivery A1 service

Once again another delicious meal delivered on time and great value too...

We’ve ordered before and we’ve never been disappointed from here. Food came earlier than expected, was hot, and so tasty! Chicken balls were the best we have had for a long time, will definitely be ordering again

All was very nice wholesome Chinese. Good range of flavour but the salt a pepper chips were just chips with 1/4 of chilli placed in. Will order again

Absolutely disgraceful customer service, waited over 2 hours for food (2hrs 32 minutes to be precise) phoned up to ask where my order was and was hung up on by the staff member on the call after expressing my concern over the huge wait time (not being rude just explaining how me and my friends have been waiting all night) - order was over £70 also… From my experience, I would not order again or recommend anyone to order from here This is my honest opinion, other people may have a positive experience however for me this was not the case. This is not an attack on the company just sharing my negative experience. Nothing was offered against the wait time such as a discount or free item which could have helped the situation as a offering of apology for the terrible customer service 1star

Order on uber eats been well over hour about 20 phone calls no food. To be told on way then to be told some reason drive is in Orton where we don't live then 10 mins away. Now nearly 10 at night no food no answer as to why. I want full refund so unhappy my partner has work at 4 in morning and hasn't even received his food. Over 10 times calling and going to voicemale. Even if by some miracle his food turns up going be stone cold and inedible. And asking for refund now and have phone put down on us and not answering.

Not sure what's happened to this place. Been coming here for ages, last time was about 6 weeks ago on a Sunday evening.. it wasn't great ! You could tell some of the dishes were heated in the microwave.. chips double cooked and reheated.. not like it usually is.. we thought oh well, maybe it's cause we came in as it opened and it's Sunday, maybe not the same chef.. So kept an open mind, went again last night, booked table for 4 at 7.30, starters are amazing, but that's about it.. the duck was just OK.. then the mains.. well that's were it went downhill.. wife ordered chicken curry (well you could stand the spoon up in it) so thick you had to shake it off your spoon.. I had Thai chicken curry ( there was two pieces of chicken in it) it was obviously out of a packet because I could taste the grain powder while eating it... when we mentioned it the the waitress she said oh sorry about that, and left.. not "can we change it for you ?" Nothing at all... so unfortunately our time here has come to an end, 😪 which is really sad for us cause we used to love coming here.. One thing I will point out is: 1 of out table of 4 was a vegetarian, she said the vegi option was fantastic except the veg curry, again way to thick, and much hotter than last time she had it, ..

Fantastic Experience for a Special Occasion! Our family recently celebrated my parents' golden wedding anniversary at the Golden House Chinese Restaurant in Peterborough, and it was an unforgettable experience. From the moment we stepped in, we were greeted with warmth and hospitality. The staff went above and beyond to ensure that our celebration was seamless and enjoyable. The service was impeccable, with attentive staff catering to our every need. They were incredibly accommodating, ensuring that all guests were comfortable and taken care of throughout the evening. The food was really good, each dish was prepared with care and attention to detail, bursting with flavour and freshness. From traditional favourites to innovative creations, there was something for everyone to enjoy. The restaurant itself had a lovely ambiance, perfect for a special occasion. It was spacious, clean, and tastefully decorated, creating a welcoming atmosphere for our celebration. Overall, I cannot recommend the Golden House Chinese Restaurant enough for anyone looking to celebrate a special occasion or simply enjoy a fantastic meal. Thank you to the staff for making my parents' golden wedding anniversary truly memorable. We will definitely be returning in the future!

It was all freezing cold and lacked flavour very very disappointed .

Always fantastic quality dishes and brilliant service

Fantastic food quality , highly recommend

usually order from here but won't be again. chicken balls very bland and undercooked chips. Beef was tougher than usual and was a load more mushrooms than beef in the dish.

Food was Luke warm had to warm up

We love going to Golden House always great food and service

ordered a couple of mains and a side just before 6pm. estimated delivery time was 6.45 to 7.05. at 7.15 I contacted the restaurant as our order hadn't arrived. the estimated delivery time was changed to 7.30. At 7.48 I contacted the restaurant again as the order still hadn't arrived and was told it was with the driver. Food was delivered at 8.18 plus half the ingredients in the chop suey were missing. Really poor experience. I know it was Mother's day so expected they'd be busy, but v poor 😕

pre ordered this morning for 7.15pm..then told it was delayed until 7.35pm..still waiting for my order at 7.55pm but my app says enjoy your food.. I don't have my food..use this restaurant all the time.. disappointed to say the least

the food I ordered was the best sweet and sour chicken balls and salt and chilli chips highly reccomend

really nice food, reasonable price and turned up a few minutes early which was appreciated!

A1 service from start to finish as always... Good value good portions lovely food...

The order took two hours to come. I had to call several times for an update, I was told it would be 5 minutes. I then waited a further 35 minutes. When it did finally arrive the car was full of people being very noisy in a quiet street, the girl was very rude when delivering and didn’t even apologise for the delay. When I opened the food, it was stone cold and in-edible, I will not be ordering from them again.