Golden Grill & Pizzeria in Plymouth

Why do they say 45 mins when they make you wait 1hour and a half or more their food is good but if they can't keep up with the orders for delivery they should stop its not the first time it has taken so long

Always use golden grill food always hot and fresh

I ordered a home delivery this evening and when it arrived one of the items was wrong. I ordered a special burger and received just a burger, no donor meat or cheese, so I called them and explained. I was offered discount on my next order, but asked if they could resend the proper order, they were so polite and understanding. Within 10mins my order arrived, it was lovely and as it should have been. I can't fault them on customer service it was perfect. Thank you so much for re-delivering my order. It was tasty and enjoyed very much. We always buy from you, either by coming to pick up or we have delivery. Never go anywhere else ☺️

Perfect again! We keep coming back for the house special kebab, it feeds our family of 4 is such a bargain and the meat variety and quality is always great

the onion rings were overcooked the chips and spicey spuds were horrible tasting, the burger was dry we had to leave it all as it was inedible very disappointed which is unusual for Golden Grill won't be ordering again for a long time

Food was cold meat was not cooked properly salad was soggy.Their kebabs have gone right down hill

order at 19.10 1st delivery time by 20.40 app says delivered let app know to arrived to have it changed to 21.10 then say delivered again. tried to phone restaurant a few times spoke at 21.27 to be told we are busy and not enough drivers. offered a bottle of drink as compensation not good enough tbh. phoned again at 22.04 to be told food on way and sorry we really busy NOT GOOD ENOUGH this isn't the 1st time for this to happen. happened the last time I ordered lost a customer arrived @ 22.10

ordered not delivered. waited 2 hours..husband eventually drove to the shop where they said they'd missed the order & would make it now. no sort of offer to compensate the wait time. tried calling so many times line busy or just not answering.

great food , great service as always

Wrong items and missing drinks w

order turned up but it was the wrong order so we had to wait over another hour so my daughter didn't have her tea until 9.50 pm

worst pizza I've had in a long time. spuds were nice. wouldn't recommend.

very good food and arrived quickly

i ordered a chicken kebab as i always do. i got a doner kebab ?

the pizza 🍕 is absolutely gorgeous, and thanks for not forgetting my sauce this time

food arrived scolding hot which I loved as other takeaways tend to arrive lukewarm

the pizza was chewy and not very warm neither was the monster burger

spicey potatoes were Luke warm, usually very nice

Problem with delivery but all sorted easily

food was cold and cawslaw tasted off and garlic mayo tasted off

you forgot ours drinks in the combo meals.

Although they advertised chicken on the menu they only cooked to order meaning a 20 min. Wait. Good to know it's fresh, but not if you just want a quick take away.

great food and service is excellent

Nice food and hot. Delivery driver always friendly & polite.

Disappointed this time unfortunately, we always use Golden Grill as local and quick delivery, although on this occasion we waited way over an hour n half for delivery and then was 15 minutes late. No delivery update provided when requested. Orders Peppers with mozzarella- given on 1 half of a pepper (when previously ordered- had a full pepper) had an apology from driver but very disappointed by this point as waited so long. Such a shame really as usually A*

came without the kids meal drinks

usually you get a dipping sauce but there was none in there very disappointing

Amazing. Best kebab in Plymstock

the best quality food and always fresh 🥰

The food was cold and was not properly cooked well will not get again

I never review but felt that I needed too as the service and food was amazing. Massive portion and just lovely service, will make this a regular from now on! Thank you so much

Decent quality and in good time.

Beautiful but it was no way near an extra large.

They have charged me twice for one order

greasy pizza and box was very greasy also cold and had no dip

Always ask for the pizza to be bbq base, but Never get bbq base... Only downside as a few people the house only can eat bbq base.. Rest of food nice, would definitely order more if the base was right

I ordered a lamb doner kebab but received a chicken kebab which I was unable to eat, not happy

lovely food, nice people would buy again👍🏼

Kebab meat very wet didn’t taste nice at all salad brown

Order said it was delivered but didn't actually arrive until 20 mins later. Food was good 👍

great food and great service.

fantastic food and good employees

Food was spot on, very happy and will definitely use them again!

Meat come and was the burnt ends which has been sat there for ages will not be ordering again after a 2 hour wait also

wow. i always use this place. but tonight i tried the chicken sish. ooooo. was lovely.

Awful service. Ordered on line and had phone call saying they don't do Shish kebab or Kofta despite it being on their website. Kept telling me to cancel online but I can't. How come you have time to reply to my review but say you're too busy to do my refund! Please can you refund me. Thank you

I ordered and paid for large dona kebab chilli sauce and coleslaw , and large spicy patatoes ,,, After a 45 minute wait in shop , I got home with , leather for a kebab , no coleslaw it was disgusting so washed meat off. ( no chilli) to give to dog ! Guess what she left it , very disappointed , unless this company gets back to me with an apology I’m never going there again ,,, All food was cooked in front of me but it was dispensed to delivery , I ended up with a meal I didn’t order and certainly couldn’t chew it was leather

Wrong size pizza, ready 25 mins after was told to collect.

Rang at 8 o'clock I was told food on way had to ring again 30 mins later as still no food and it stated delivered absolutely appalling I will definitely not use again this is twice now and I never received my money back on my last order disgusted 😕

The food was lovely as always. Delivered on time. It's the first time we've had a delivery since moving and they had further to go, but the food was still nice and hot.

Didn't even get the takeaway because the staff couldn't understand me and their telephone line was terrible so went elsewhere, idiots 💦💦

Awful, waited over two hours for my order and then they cancelled it!

Greasy and only onions and couple of tomatoes for the salad

Great tasting and delivered nice and hot as usual.

food was due at 6.45 then 7.30 arrived 7.50 complain was told sorry was busy so money is more important than service would not give a refund

over a hour late from original time. no refund . asked for a drink when I phoned as compo. "no sorry,driver has already left' half a hour later. Come on Golden Grill.sort it out!!!

Chips was cold, and the meat wasn't as good as usual, we usely are very happy with our order, so hoping it a one off..

Timing was pushed back 20 mins from when we originally booked.

very hot, amazing service and great food

Chicken was tasteless. Bland and watery. I gave most of it to my dog. By far the worst chicken kebab I've ever had. 0/5.

the order was 20 mins late and i was not given an update via the just eat app, the driver parked on my driveway 10 mins before even delivering my food to my doorstep

always the best food. fresh and on time

friendly driver, always goes above and beyond - happy team happy customer

So tonight tried to overcharge me when I got home no pitta bread.

missing items. expensive delivery

amzing courier, pizza tasted nice but could of been better , it was little overcooked.

Food arrived on time. Item was incorrect but was replaced although refund had already been requested so apologies but we thought they had forgotten to redeliver after contact. Have never had any previous issues before and will order again! Do definitely recommend Golden grill!

Was still hot when got to me very delicious

Fast delivery and great food, will definitely order again

I’ve never had a problem before but this order arrived cold. Will put it down to it being a bank holiday. Usually food is always brilliant.

Food been chucked in the bin! Food cold and kebab tasted awful. Not impressed

Kebab- arrived an hour and 22 minutes late and with no pitta bread. Bar this I cannot complain

i’ve been having food from these fellas for years. and the food is always quality every time 🙏🏼

Great food. On time and hot. Staff don't speak clear English and got the sauces wrong; very hot chilli sauce - you've been warned!

Spicy spuds tasted like fish and were cold, chips were soggy, chicken in kebab was a funny texture

Lovely food and friendly delivery driver!

Delivery was also missing drink that was ordered.

Good quality food, delivered early, nice and hot. :)

We placed an order at 7pm and it eventually arrived at 9.20pm. When the food arrived the pizza was cold and the chicken donor kebab was inedible and full of jelly luke fat. Will definitely not be ordering from here again!!!!

Pizza was delicious when it arrived

Told me my food was ready at 7:03 got the for 7:15 and had to wait until 7:45 because my food was not even ready, my burger had no cheese in it and my spuds were cold, I would at least like a refund for my spuds as I threw them away, this place is usually very good but today was quite poor

Food was nice, shame they didn't deliver our drinks. Rang once to ask for them, waited 10 minutes (we live a 4 minute drive away), rang to chase, to be told it would another 5 minutes. This is not the first time that we've had issues like this. As a regular I'm really disappointed

We ran the restaurant during the day to ask them if we could submit a large order and they agreed. We place the order at around 6:30pm and it didn’t arrive until almost 10pm! We understand that it was a large order but please don’t agreed to accepting it and then keep fobbing us off when we call to find out where it is. We were away for the weekend with friends and made the evening very difficult and frustrating!

food was late but was a Saturday so understandable but the food was lovely and worth the wait

Stone cold food and tasteless, worst meal I’ve had from here and won’t be ordering from there again

Ordered at 6.30pm. Over 2 hours later our order still wasn’t being prepared. Asked restaurant to cancel order. Waiting to see if refund comes through as according to app our order had been delivered. Absolute joke. Gone completely downhill. Do not believe the delivery times. Will not be using again.

spicy spuds were undercooked and the two pieces of chicken i ordered, one they just chucked in some thin burger chicken. Wouldn’t order from there again

Ordered at 18:30 delivered at 21:31 over 2 hrs late

size of kebab was good but there was no lamb shish, salad no way near enough enough for 4 people, no coleslaw

Some of the food was cold which was a shame. Have used this place loads and never usually have an issue so was quite surprised.

Food came cold,the chips we ordered came with cheese on. The spicy spuds were under cooked with no spice on.and the order was delayed.

Perfect everytime , thank you 😊

have been ordering from here for years. Always on time, food is always hot and delicious and have always made alterations when asked

Potatoes were hard which was disappointing. Ended up in the bin. Burgers were good.

All the food was lukewarm burger was covered in cheese and I stated plain burger as allergic to cheese and half an hour late not a happy bunny

Meals weren’t hot at all very cold ordered 3 combo 3 two of the meals came with cut up chicken burger instead of chicken fish fingers was very crispy and was cheap fishfingers with hardly any fish in them at all the two burgers were squat together and chips were cold potato we’re cold the only thing good about the meal was the salad and coleslaw and drinks which was lovely and cold

Golden Grill is always my first choice, amazing food and elite spicy spuds. Food took 2 hours to arrive this evening even though advertised as a 30 minute wait. Unfortunate, yes, but I’ll still be buying from them because they’re simply amazing.

Delivery was fast, portions were great and piping hot. The chilli sauce is propper chilli sauce aswell. Deffo return

Best mixed kabab and spicy spuds ever 👌 all the food arrived perfect and very tasty

Food is always great and delivery always fast even though I live on the outskirts of the delivery distance. Happily recommend 🙌