Based on 181 opinions finded in 4 websites
Based on 181 opinions finded in 4 websites
Nº 783 in 950 in Plymouth
Nº 12 of 12 Other international cuisines in Plymouth
Opinions
Why do they say 45 mins when they make you wait 1hour and a half or more their food is good but if they can't keep up with the orders for delivery they should stop its not the first time it has taken so long
Margaret C . 2025-04-24
MORE AT TripAdvisor
Always use golden grill food always hot and fresh
Margaret Carr . 2025-04-19
MORE AT Google
I ordered a home delivery this evening and when it arrived one of the items was wrong. I ordered a special burger and received just a burger, no donor meat or cheese, so I called them and explained. I was offered discount on my next order, but asked if they could resend the proper order, they were so polite and understanding. Within 10mins my order arrived, it was lovely and as it should have been. I can't fault them on customer service it was perfect. Thank you so much for re-delivering my order. It was tasty and enjoyed very much. We always buy from you, either by coming to pick up or we have delivery. Never go anywhere else ☺️
Denise R . 2025-04-19
MORE AT TripAdvisor
Perfect again! We keep coming back for the house special kebab, it feeds our family of 4 is such a bargain and the meat variety and quality is always great
Kaiya . 2025-04-05
MORE AT Just Eat
the onion rings were overcooked the chips and spicey spuds were horrible tasting, the burger was dry we had to leave it all as it was inedible very disappointed which is unusual for Golden Grill won't be ordering again for a long time
Julie . 2025-03-10
MORE AT Just Eat
Food was cold meat was not cooked properly salad was soggy.Their kebabs have gone right down hill
Annie . 2025-03-08
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order at 19.10 1st delivery time by 20.40 app says delivered let app know to arrived to have it changed to 21.10 then say delivered again. tried to phone restaurant a few times spoke at 21.27 to be told we are busy and not enough drivers. offered a bottle of drink as compensation not good enough tbh. phoned again at 22.04 to be told food on way and sorry we really busy NOT GOOD ENOUGH this isn't the 1st time for this to happen. happened the last time I ordered lost a customer arrived @ 22.10
Jane . 2025-03-01
MORE AT Just Eat
ordered not delivered. waited 2 hours..husband eventually drove to the shop where they said they'd missed the order & would make it now. no sort of offer to compensate the wait time. tried calling so many times line busy or just not answering.
Alice . 2025-03-01
MORE AT Just Eat
great food , great service as always
Andrew . 2025-02-22
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Wrong items and missing drinks w
Dean . 2025-02-09
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order turned up but it was the wrong order so we had to wait over another hour so my daughter didn't have her tea until 9.50 pm
Julie . 2025-02-08
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worst pizza I've had in a long time. spuds were nice. wouldn't recommend.
Ben . 2025-02-01
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very good food and arrived quickly
Lee . 2025-02-01
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i ordered a chicken kebab as i always do. i got a doner kebab ?
Andrew . 2025-01-23
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the pizza 🍕 is absolutely gorgeous, and thanks for not forgetting my sauce this time
katy . 2025-01-23
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food arrived scolding hot which I loved as other takeaways tend to arrive lukewarm
Lee . 2025-01-21
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the pizza was chewy and not very warm neither was the monster burger
Julie . 2025-01-18
MORE AT Just Eat
spicey potatoes were Luke warm, usually very nice
Julie . 2025-01-13
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Problem with delivery but all sorted easily
Julie . 2024-12-24
MORE AT Just Eat
food was cold and cawslaw tasted off and garlic mayo tasted off
katy . 2024-12-10
MORE AT Just Eat
you forgot ours drinks in the combo meals.
Gareth . 2024-12-06
MORE AT Just Eat
Although they advertised chicken on the menu they only cooked to order meaning a 20 min. Wait. Good to know it's fresh, but not if you just want a quick take away.
William Slade . 2024-12-04
MORE AT Google
great food and service is excellent
Andrew . 2024-12-04
MORE AT Just Eat
Nice food and hot. Delivery driver always friendly & polite.
Josephine . 2024-11-27
MORE AT Just Eat
Disappointed this time unfortunately, we always use Golden Grill as local and quick delivery, although on this occasion we waited way over an hour n half for delivery and then was 15 minutes late. No delivery update provided when requested. Orders Peppers with mozzarella- given on 1 half of a pepper (when previously ordered- had a full pepper) had an apology from driver but very disappointed by this point as waited so long. Such a shame really as usually A*
natalie . 2024-11-27
MORE AT Just Eat
came without the kids meal drinks
Laura . 2024-11-22
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usually you get a dipping sauce but there was none in there very disappointing
Julie . 2024-11-18
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Amazing. Best kebab in Plymstock
ian . 2024-11-13
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the best quality food and always fresh 🥰
Andrew . 2024-11-05
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The food was cold and was not properly cooked well will not get again
Will . 2024-10-30
MORE AT Just Eat
I never review but felt that I needed too as the service and food was amazing. Massive portion and just lovely service, will make this a regular from now on! Thank you so much
Luci Beattie . 2024-10-24
MORE AT Google
Decent quality and in good time.
nathan . 2024-10-21
MORE AT Just Eat
Beautiful but it was no way near an extra large.
Paul . 2024-10-11
MORE AT Just Eat
They have charged me twice for one order
Cruz . 2024-10-06
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greasy pizza and box was very greasy also cold and had no dip
Harry . 2024-10-06
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Always ask for the pizza to be bbq base, but Never get bbq base... Only downside as a few people the house only can eat bbq base.. Rest of food nice, would definitely order more if the base was right
Rosemary . 2024-10-05
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I ordered a lamb doner kebab but received a chicken kebab which I was unable to eat, not happy
Trevor . 2024-09-29
MORE AT Just Eat
lovely food, nice people would buy again👍🏼
Brandon . 2024-09-23
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Kebab meat very wet didn’t taste nice at all salad brown
Annie . 2024-09-19
MORE AT Just Eat
Order said it was delivered but didn't actually arrive until 20 mins later. Food was good 👍
Catherine . 2024-09-14
MORE AT Just Eat
great food and great service.
Andrew . 2024-09-02
MORE AT Just Eat
fantastic food and good employees
Stacey . 2024-08-31
MORE AT Just Eat
Food was spot on, very happy and will definitely use them again!
Catherine . 2024-08-30
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Meat come and was the burnt ends which has been sat there for ages will not be ordering again after a 2 hour wait also
Georgia . 2024-08-18
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wow. i always use this place. but tonight i tried the chicken sish. ooooo. was lovely.
Andrew . 2024-08-06
MORE AT Just Eat
Awful service. Ordered on line and had phone call saying they don't do Shish kebab or Kofta despite it being on their website. Kept telling me to cancel online but I can't. How come you have time to reply to my review but say you're too busy to do my refund! Please can you refund me. Thank you
Steven Beaton . 2024-08-02
MORE AT Google
I ordered and paid for large dona kebab chilli sauce and coleslaw , and large spicy patatoes ,,, After a 45 minute wait in shop , I got home with , leather for a kebab , no coleslaw it was disgusting so washed meat off. ( no chilli) to give to dog ! Guess what she left it , very disappointed , unless this company gets back to me with an apology I’m never going there again ,,, All food was cooked in front of me but it was dispensed to delivery , I ended up with a meal I didn’t order and certainly couldn’t chew it was leather
Trevor Miller . 2024-07-30
MORE AT Google
Wrong size pizza, ready 25 mins after was told to collect.
Steve . 2024-07-27
MORE AT Just Eat
Rang at 8 o'clock I was told food on way had to ring again 30 mins later as still no food and it stated delivered absolutely appalling I will definitely not use again this is twice now and I never received my money back on my last order disgusted 😕
Dawn . 2024-07-26
MORE AT Just Eat
The food was lovely as always. Delivered on time. It's the first time we've had a delivery since moving and they had further to go, but the food was still nice and hot.
Denise . 2024-07-06
MORE AT Just Eat
Didn't even get the takeaway because the staff couldn't understand me and their telephone line was terrible so went elsewhere, idiots 💦💦
Ryan Temme . 2024-07-06
MORE AT Google
Awful, waited over two hours for my order and then they cancelled it!
Suzi Kelly . 2024-07-05
MORE AT Google
Greasy and only onions and couple of tomatoes for the salad
Maxine . 2024-07-05
MORE AT Just Eat
Great tasting and delivered nice and hot as usual.
Kelly . 2024-07-05
MORE AT Just Eat
food was due at 6.45 then 7.30 arrived 7.50 complain was told sorry was busy so money is more important than service would not give a refund
Lorna . 2024-07-05
MORE AT Just Eat
over a hour late from original time. no refund . asked for a drink when I phoned as compo. "no sorry,driver has already left' half a hour later. Come on Golden Grill.sort it out!!!
James . 2024-07-05
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Chips was cold, and the meat wasn't as good as usual, we usely are very happy with our order, so hoping it a one off..
Rosemary . 2024-07-05
MORE AT Just Eat
Timing was pushed back 20 mins from when we originally booked.
Mark . 2024-06-16
MORE AT Just Eat
very hot, amazing service and great food
Edward . 2024-06-15
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Chicken was tasteless. Bland and watery. I gave most of it to my dog. By far the worst chicken kebab I've ever had. 0/5.
Aaron . 2024-06-03
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the order was 20 mins late and i was not given an update via the just eat app, the driver parked on my driveway 10 mins before even delivering my food to my doorstep
ellie . 2024-05-25
MORE AT Just Eat
always the best food. fresh and on time
Andrew . 2024-05-18
MORE AT Just Eat
friendly driver, always goes above and beyond - happy team happy customer
Sarah . 2024-05-13
MORE AT Just Eat
So tonight tried to overcharge me when I got home no pitta bread.
Mike Lee . 2024-05-09
MORE AT Google
missing items. expensive delivery
Saraya . 2024-05-05
MORE AT Just Eat
amzing courier, pizza tasted nice but could of been better , it was little overcooked.
katy . 2024-04-30
MORE AT Just Eat
Food arrived on time. Item was incorrect but was replaced although refund had already been requested so apologies but we thought they had forgotten to redeliver after contact. Have never had any previous issues before and will order again! Do definitely recommend Golden grill!
Sophie . 2024-04-23
MORE AT Just Eat
Was still hot when got to me very delicious
Hayden . 2024-04-06
MORE AT Just Eat
Fast delivery and great food, will definitely order again
Dave . 2024-04-05
MORE AT Just Eat
I’ve never had a problem before but this order arrived cold. Will put it down to it being a bank holiday. Usually food is always brilliant.
Josephine . 2024-04-03
MORE AT Just Eat
Food been chucked in the bin! Food cold and kebab tasted awful. Not impressed
Marc . 2024-03-28
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Kebab- arrived an hour and 22 minutes late and with no pitta bread. Bar this I cannot complain
Danny . 2024-03-25
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i’ve been having food from these fellas for years. and the food is always quality every time 🙏🏼
Andrew . 2024-03-24
MORE AT Just Eat
Great food. On time and hot. Staff don't speak clear English and got the sauces wrong; very hot chilli sauce - you've been warned!
Phil . 2024-03-20
MORE AT Google
Spicy spuds tasted like fish and were cold, chips were soggy, chicken in kebab was a funny texture
Ryan . 2024-03-14
MORE AT Just Eat
Lovely food and friendly delivery driver!
Sarah . 2024-03-12
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Delivery was also missing drink that was ordered.
Naomi . 2024-03-08
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Good quality food, delivered early, nice and hot. :)
Lewis . 2024-03-06
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We placed an order at 7pm and it eventually arrived at 9.20pm. When the food arrived the pizza was cold and the chicken donor kebab was inedible and full of jelly luke fat. Will definitely not be ordering from here again!!!!
Lazarus . 2024-03-01
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Pizza was delicious when it arrived
Tanya . 2024-02-18
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Told me my food was ready at 7:03 got the for 7:15 and had to wait until 7:45 because my food was not even ready, my burger had no cheese in it and my spuds were cold, I would at least like a refund for my spuds as I threw them away, this place is usually very good but today was quite poor
Dylan . 2024-02-17
MORE AT Just Eat
Food was nice, shame they didn't deliver our drinks. Rang once to ask for them, waited 10 minutes (we live a 4 minute drive away), rang to chase, to be told it would another 5 minutes. This is not the first time that we've had issues like this. As a regular I'm really disappointed
Lindsay . 2024-02-17
MORE AT Just Eat
We ran the restaurant during the day to ask them if we could submit a large order and they agreed. We place the order at around 6:30pm and it didn’t arrive until almost 10pm! We understand that it was a large order but please don’t agreed to accepting it and then keep fobbing us off when we call to find out where it is. We were away for the weekend with friends and made the evening very difficult and frustrating!
Emma . 2024-02-04
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food was late but was a Saturday so understandable but the food was lovely and worth the wait
Kayleigh . 2024-01-30
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Stone cold food and tasteless, worst meal I’ve had from here and won’t be ordering from there again
Simon . 2024-01-28
MORE AT Just Eat
Ordered at 6.30pm. Over 2 hours later our order still wasn’t being prepared. Asked restaurant to cancel order. Waiting to see if refund comes through as according to app our order had been delivered. Absolute joke. Gone completely downhill. Do not believe the delivery times. Will not be using again.
Tamsin . 2024-01-28
MORE AT Just Eat
spicy spuds were undercooked and the two pieces of chicken i ordered, one they just chucked in some thin burger chicken. Wouldn’t order from there again
Emma . 2024-01-27
MORE AT Just Eat
Ordered at 18:30 delivered at 21:31 over 2 hrs late
Robert . 2024-01-27
MORE AT Just Eat
size of kebab was good but there was no lamb shish, salad no way near enough enough for 4 people, no coleslaw
Rachel . 2024-01-26
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Some of the food was cold which was a shame. Have used this place loads and never usually have an issue so was quite surprised.
Amber . 2024-01-22
MORE AT Just Eat
Food came cold,the chips we ordered came with cheese on. The spicy spuds were under cooked with no spice on.and the order was delayed.
Tara . 2024-01-22
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Perfect everytime , thank you 😊
Kayleigh . 2024-01-21
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have been ordering from here for years. Always on time, food is always hot and delicious and have always made alterations when asked
Sophie . 2024-01-18
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Potatoes were hard which was disappointing. Ended up in the bin. Burgers were good.
Helen . 2024-01-14
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All the food was lukewarm burger was covered in cheese and I stated plain burger as allergic to cheese and half an hour late not a happy bunny
Dawn . 2024-01-10
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Meals weren’t hot at all very cold ordered 3 combo 3 two of the meals came with cut up chicken burger instead of chicken fish fingers was very crispy and was cheap fishfingers with hardly any fish in them at all the two burgers were squat together and chips were cold potato we’re cold the only thing good about the meal was the salad and coleslaw and drinks which was lovely and cold
Tracey . 2024-01-10
MORE AT Just Eat
Golden Grill is always my first choice, amazing food and elite spicy spuds. Food took 2 hours to arrive this evening even though advertised as a 30 minute wait. Unfortunate, yes, but I’ll still be buying from them because they’re simply amazing.
Kat . 2024-01-08
MORE AT Just Eat
Delivery was fast, portions were great and piping hot. The chilli sauce is propper chilli sauce aswell. Deffo return
Jack M . 2023-12-29
MORE AT TripAdvisor
Best mixed kabab and spicy spuds ever 👌 all the food arrived perfect and very tasty
Kayleigh . 2023-12-24
MORE AT Just Eat
Food is always great and delivery always fast even though I live on the outskirts of the delivery distance. Happily recommend 🙌
Darren . 2023-12-20
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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