Golden Bowl in Newport

Over a period of time my self and family members always stayed here for few nights. Went for a few nights stay last year in November and in all honesty it will be the last time. Was it because they were short staffed I don't know.!!!! But what a difference from previous ownership. Really pleasent on arrival but from there on everything seemed to be too much trouble. Probably didn't help as kitchen was out of order but found a cafe across the road named Fanny's where the welcome and service was exceptional. The rooms were ok (spacious) as usual 👌👍but heatings were a nightmare to work. When asking the owner how they work it seemed too much trouble showing us but once switched on they would take several hours to work.. not good enough really on a cold December night. Even when asking for more coffee sachets and milk and sugar it seemed too much. Don't get me started on the towels from the bathroom. 2 towels were expected to last us for 2 days with a family of 3 and only 1 tap would work which was the cold one. Couldn't get out there quick enough if I'm honest once the 3rd day was up. For the price for a 3 night stay you expect a little bit more. Miss the previous ownership and I'm expecting these standards to be improved although I won't be going back there that's for sure. 2 stars from me and that's because we had a roof over our heads. Shape up or ship out ❌⭐⭐

Made an order via the restaurant's website, I was charged, however the restaurant did not confirm my order after a 20 minute wait, and there was no option to cancel. I called the number at the bottom of the web page, it took me tother restaurant, someone answered who said my order didn't exist and they didn't have an online website, although their number was at the bottom. They were rude and unhelpful. Very dodgy so I will not order from here in future. I'm still waiting for my £50 refund.

Staff were really friendly and the food was great!

Not the best, 20 minutes for food to come out from 1st item to the last all green veg very poor meat was fairly good

excellent food have used lahore since 1970 there quallity as always been 10/10 my no1 for curry meal