Gloria Jeans Merry Hill in Dudley

Really lovely, fresh food. Thank you

Not the review I wanted to put. I was aiming to attend for lunch today on my day off. With my daughter and mom. I walked in at 2pm and sat on the table waiting for my mom to ask for a high chair for my daughter. I waited 15/20 mins or more for a high chair. As a member of staff said "it's outside". I know they've only got one high chair, which I fully understand as there is limited space. Due to this me and my mom didn't order food just in case the high chair was in use by someone else. So, when I finally received the high chair. I went to order food to be told "the kitchen is now closed" and I said when did it close? And the lady said "just now" and I said well I've been waiting for this high chair now for at least 20 mins and I didn't want to order food in case someone was using it outside? The staff unfortunately didn't care that I was waiting for so long so then I couldn't have any food? I've been coming to the tea rooms for a long time and I love their afternoon tea. But unfortunately the service I received today was horrible. The last thing I wanted to do is write this review. But non of the staff apologised.

First visit to the restaurant. A very enjoyable meal, railway lamb was delicious, rice fragrant, a nice menu for this area and a very friendly and knowledgeable chef. We will return.

Great food and lovely people the best takeaway in Stourbridge by far

Recently moved to the area, and got to say felt so welcome, staff amazing and proprietors absolutely lovely 😍