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4,0

Based on 166 opinions finded in 3 websites

4.0Ambience4.0Cuisine4.0Price4.0Service
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comment_iconOpinions

Restaurante sencillo, buen ambiente, servicio amable y comida bastante buena, teniendo en cuenta que es una cadena, lo recomiendo para una comida mientras recorres la ciudad, buen precio.

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demegainalmundo . 2017-10-03

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Parei para o café-da-manhã antes ver o local uma manhã. Excelente serviço e comida deliciosa - estou surpreso que não comer lá mais de uma vez, mas estáva a tentar diferentes locais todos os dias. Ótimo lugar!

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David M . 2015-10-22

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El restaurante está muy bien situado justo en el centro de Kensington p

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007Worldtraveller . 2015-10-04

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Good food, although it was a bit expensive. The staff had great attitude. Recommended: Giraffe Burger.

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niermoli . 2015-09-19

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Once in a while I fancy a nice juicy burger, that's what exactly we found at this restaurant in Kensington on a Friday night, the service was good even though a bit slow understandably been busy on a Friday night, still loved the food. 👌

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gassimi . 2015-09-05

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Comimos aquí en un mini-lunes así que estaba tranquilo en el restaurante. La comida era Giraffe estándar, que es para decir que estaba muy bien de precio y delicioso. Los camareros y camareras eran excelentes que hace todo lo posible para asegurarse de que todo estaba bien y teníamos que disculparse incluso tuvimos que pedir la factura y que no había previsto.

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Philip S . 2015-09-02

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Comimos en Kensington jirafas y como siempre en una jirafa la comida era muy buena, no tengo ninguna queja.

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Farmps . 2015-08-31

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30% off (I think) if you have a valid student ID. Family friend with a nice kid's menu. Good variety of food around the world. Free parking by the entrance after 7pm. Recommended!

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chuanningf . 2015-08-25

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Conocimos a nuestros primos aquí que son jóvenes y había mucho para elegir. Un montón de sándwiches, ensaladas, bocadillos. Pedimos las albóndigas que era delicioso pero luego los calamares fritos, no tanto. También pedimos el edamame que tenía un montón de sabor.

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Marci E . 2015-08-23

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Nos caña aquí después de una mañana pasear por Hyde Park y Kensington Gardens. El personal es fabuloso y es increíblemente amable. Estuvieron muy dispuestos a acomodar tanto mis niños hábitos alimentarios y alergias alimentarias (sin gluten y productos lácteos). La comida era deliciosa! No cabe duda de que la próxima vez que viaje a Londres!

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Ciara B . 2015-08-22

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Monday 3 August. We thought we would be Late and hungry for the Proms but luckily we found Giraffe. Lovely friendly staff who fed and watered us and we were in our seats at RAH with minutes to spare

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Kevin M . 2015-08-05

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What's not to love about this place?! I've been going here for years and the staff are super friendly and helpful. The food is really good, great flavours and well thought out and the price is fantastic, especially if you get their set lunch or set meal deal. A real asset to an area which doesn't really have the best restaurants these days.

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ELondonTraveller . 2015-08-02

MORE AT TripAdvisor

Wonderful welcome, good - efficient and friendly wait staff and an excellent manager. This place could teach many high end restaurants something. The food was very tasty and the menu interesting. Nothing was too much trouble. Give it a try and you won't be disappointed.

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Bill S . 2015-07-28

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I was on a business trip in London and just wanted soomewhere quick to eat. the menu for Giraffe looked okay and so I went in. I ordered a starter and main course and 10 minutes later the main course came out - no starter; the waitress had forgotten! I had steak for the main course which was cooked well - but very stringy, so not great quality meat. At least the waitress offered a complementary glass of wine to make up for forgetting the starter

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Phil M . 2015-07-28

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Breakfast choices from around the world for the adventurous and home comfort food if you are travelling .. Mexican option was well prepared and flavoursome. Accompanying sauces.. like smokey Tabasco and hot pepper sauce .. nice touch. Friendly cheerful staff

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aloisw8 . 2015-07-26

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Ate here before going to Royal Albert Hall - it was convenient, as only 10 minutes away but food was distinctly average.

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sjs1811 . 2015-07-17

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Went to have a quick snack having been informed that the restaurant shut in 30 mins. The staff were attentive however made it very obvious that they were frustrated by our late arrival which made our visit quite rushed and uncomfortable.

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ItsLikeMeg . 2015-07-14

MORE AT TripAdvisor

Had never been in a Giraffe before and had such a good experience, came back a few days later. Good, well cooked and presented dishes. A varied menu, with lots of different choices. Service was friendly and genuine, without being over the top and intrusive. Decor was clean, fresh and made a for an enjoyable experience. The only thing I hated, and I hate it in any restaurant, was an "optional" service charge automatically added to the bill (12.5%). I would happily have tipped the staff this amount because the service was great but that should be my choice without any prompting. As I said, we went back a few days later whilst on a week long holiday. So it must have been good.

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northantsnobody . 2015-07-08

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Glad we picked this on a walk by.It's not fine dining but if you are looking for a good recognisable bite to eat this is it. We even all opted for 3 courses.Food was great and they offer excellent beverage deals (cocktails were fab). Service was a bit scatty but this added to the quirky feel as everything was quickly corrected. Its popularity is confirmed by the fact that groups were still coming in for food well after 10pm.

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SouthAfricanClaire . 2015-07-07

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I had a burger and a couple of beers. The burger was good, nothing out of the ordinary. The very friendly service was more memorable than the food. Interesting happy hours for beers and cocktails.

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DrNeko . 2015-07-03

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Very nice food, very children friendly and in general very good service. I wish in Brussels we would have more easy going places like this!

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Mimi_Brux . 2015-06-30

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We weren't sure what to expect since this is a chain. And actually it turned out to be one of our better meals while in London. The food and service were very good.

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PreferCruising . 2015-06-10

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Great place, great food, service was very, very good overall but had to wait around 15 mins for a bowl of sorbet, other than that it was great. Also they add a tip to the bill which for me you only give a tip if the full service is great,

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john h . 2015-06-01

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We called in here fairly late evening after a long trip on Thursday.We were told three out of four things on the express menu had sold out, so my friend chose the only remaining option, only to be told 10 minutes later that "there is something wrong with the pork". This to be honest didn't fill me with confidence for the freshness of the food! The table behind us were having similar problems with reheated and inedible food. Considering we didn't get what we wanted at all, we weren't offered any sort of recompense for it and the service charge was still added on to the end of our bill. I certainly wouldn't have paid the full amount had I known. The service was nothing special, but also nothing awful. As a chain, it won't be my first stop in future - I'm wishing we'd browsed the area more before settling for this!

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etalbot1291 . 2015-05-26

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Cold chicken that was sent back and not re-cooked but only partially re-heated. Were you trying to give us food poisoning?

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Natasha M . 2015-05-26

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We had a great meal at Giraffe, made even better by the recovery made by the manager after a little confusion with our order. Our main courses arrived before we had finished our starters, much to our surprise. We said it was OK and finished our (excellent) nachos. The manager then came over to apologise, saying that we had been mistaken for another table who said they were in a hurry. No harm done and our main courses - a falafel burger and jambalaya - were very good.As compensation for the misunderstanding we were offered a free dessert and both chose the yoghurt with honey and nuts which turned out to be the highlight of the meal.

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SkyserUK . 2015-05-25

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Convenient location in front of entrance to Kensington Garden, fast service and reasonable prices, we took classical fish n chips - it was not bad in taste and quite big in portions measure)

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evgenyvasiliev . 2015-05-05

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We had lunch here yesterday. It was very very good. Staff were great, very friendly. Good service. The food was hot and fresh and well presented. We would eat here again.

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laurella w . 2015-05-04

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Went here for a quick meal before going to a show at the Royal Albert Hall.The burgers were very tasty. The waitress was very friendly and helpful. Would recommend.

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Pauline S . 2015-04-22

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After travelling all day we were tired and didn't want to go far. After only a few minutes walk we stumbled upon. Giraffe. We are vegetarian so we were thrilled to see there were lots of vegetarian options. The staff were really friendly and the food was reasonably priced and very tasty. I would definitely recommend it.

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Marian H . 2015-04-18

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The first thing we noticed was that there were a few mothers and babies with massive buggies taking up too much room eg two women at a table for four. More came in and although there were spare tables a queue soon formed due to the buggies. The service was poor but we were not in a hurry. The food was OK - my falafels were very hard but because we'd waited so long I ate them. The wine was very nice - S A Cheniin blanc. Probably won't be back.

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maggie2791 . 2015-04-06

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O estabelecimento possui uma comida rápida, bom atendimento, atendeu as minhas necessidades que tinha e buscava.

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Renan R . 2015-03-31

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Enjoy a traditional full English breakfast for a very affordable price or alternatively pop in for anything else when you are feeling peckish - your satisfaction is guaranteed. Very good food together with very friendly staff.

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johnjcefai . 2015-03-29

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Despues de haber recorrido la calle de las Embajadas estabamos tan impactados de tanta belleza de "casas", nos llego la hora del almuerzo y teniamos referencia de esta Cadena de restaurantes. Pedimos una Hamburguesa muy bien servida a gusto de mi hijo adulto y yo una gran ensalada con salmon y verduras frescas que junto al aderezo de buen aceite de oliva y aceto balsamico resulto una exquisitez. Precios acordes a los altos precios de Londres para nosotros que venimos de Sudamerica. La decoracion del local no "descolla en belleza ni originalidad" pero el local es limpio.

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ELENACALEUCHE . 2015-03-27

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I went there for lunch with friends from Kensington, and would never ever had gone in there, if they had'nt chosen it, I thought it was only for kids, because of ballons and kids in the first part of the restaurant. Very service minded friendly staff placed us a nice table further back, we had time for ordering, time for talking, nice food (I had a burger) wine fine. fresh limonade, you should try it! I would go there Again for at quick lunch.

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Rikke R . 2015-03-26

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The meal was average, I had a burger and my friend had a steak. We were the last ones in the restaurant sitting in the back section. As we were leaving I saw a mouse scurry from the kitchen across the floor next to the table before disappearing to the front of the restaurant.We informed the waitress straightaway and she had absolutely no reaction. Disgusted by the poor service, hygiene of the place. Definitely would never go back there.

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Minh00 . 2015-03-26

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Generally a safe choice to go to a Giraffe and this was no exception. Good service, good food and reasonable prices. Be wary in the winter and get a table as far away from the door as possible as you can get a draught as it is opened or closed. Would definitely return if looking for lunch in the area.

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TrevB56 . 2015-03-15

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We ate here as a family on Saturday evening. A great place for casual dining. A the food was well presented and tasted great. Friendly service from staff.

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Adam P . 2015-02-24

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We had an excellent meal here. The food was very good.... we had the giraffe burger and it was very tasty (If you don't like spicy - ask for it without the special sauce) The homemade lemonade was incredible. I could have drunk gallons of it. The staff were very friendly.

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jennibears . 2015-02-23

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Overall summary: beyond disappointing. We arrived at about 5 pm for an evening meal after walking around London for the day. We found it easily as it was on the main high street, good location. The menu seemed nice but relatively pricey but we expected that for London. We ordered some food and it arrived in good time with relatively good service. The staff were friendly. Me and my partner both had burgers which weren't hot, they were quite cold. The burgers cost about £11 and this was just the burger and a very small portion of chips. The burgers were very small and tasted quite plain even with the toppings etc. We ordered some onion rings, they were around £3.50 and only had 5 small onion rings. They were very pale looking and quite soggy. We decided not to have any desserts as we were disappointed already with the main course. The bill came and it had 12.5% gratuity fee already added on. I felt this was a bit cheeky. Fair enough if there was a large group of people but there was just the two of us and we didn't have a lot to eat. I asked for it to be taken off and the waitress seemed a little put out. We won't be visiting again and would not recommend.

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Hannah P . 2015-02-21

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Great food and great service but ran out of brownies which are my kids' favourite and part of today's plan!Added 12.5% on to bill which I understand for places like NYC but we have a minimum wage so I don't agree with it. Asked the waitress to take it off and we left a cash tip - there would have been more if there were brownies!

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victoria s . 2015-02-19

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This is one of those places that you pass all the time but just never take the time to go in. But please do! Located directly on Kensington High Street, this restaurant surely gets high points from me on every level. Let's just start with the asian, island, south American inspired menu. The fusion of the cultures cuisine is one of perfection...risk taking, fun and creative! The mixed drinks and smoothies are also my favorites and the breakfast at Giraffe is THE BREAKFAST OF CHAMPIONS!

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Pannacotta1972 . 2015-02-15

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Six of us staying nearby at Rydges Kensington and found this place for late lunch of recent Friday afternoon. 2 Vegetarians and 4 hungry young men (meat eaters) in the group and we all found perfect lunches. Wonderful quinoa salad, burgers, bruschetta, homemade hummus. Everyone was happy and the price for 6 adults was quite reasonable. Very friendly young waitress kept up with our needs and was extremely accommodating to our group. Highly recommend.

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cocoajean . 2015-02-08

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We were in Giraffe with friends. 9 people spent a lot of money and time here and we were waiting for 3 more people. When they arrived we were asked to go as our table was booked. I've never been treated like this. The evening was spoilt. Never again :(

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Olga_Ramsgate . 2015-02-08

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As family restaurants go Giraffe is a fabulous chain. We know our kids will always find something good on the menu, the ambiance is fun, the staff will be friendly and cocktails excellent.Kensington branch was OK, but probably the low point of our Giraffe experiences to date. It is a "corridor" of a restaurant without brilliant ambiance. The drinks were great. The food looked average, but tasted great. Unfortunately one of our starters was forgotten. When we queried this the manager without hesitation took it off our bill and offered us complimentary desserts. I think it was this action of good customer service which pushed me to give it 4 stars.The Kensington Branch has not put me off Giraffe, but I will probably try a different restaurant next time I am in the neighbourhood.

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joemet . 2015-02-04

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We had breakfast at Giraffe many times but decided to try lunch there and were not disappointed. I had the nachos, which were very good and huge. The smoothies were delicious too.

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mhurleygirlie . 2015-01-28

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We come almost every Sunday. The quesadillas and huevos rancheros are to die for. Our kids love eat live this place! Great staff too!

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Anthony M . 2015-01-25

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Första gången jag besökte resturangen i januari 2015 och maten smakade amazing och service var helt underbar. trevlig personal och god mat. vi besökte ditt några ganger och de var nästan helt fullbokade men vi hade tur så vi fick bord med en gang. rekommenderas starkt.

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Shaker637 . 2015-01-08

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Stayed at the Royal Garden Hotel opposite this lovely little café and had breakfast here. Extremely busy, efficient and very friendly/clean place. Would definitely love to visit again....their scrambled egg/smoked salmon breakfast is highly recommended,,,huge portions too! Sets you up for a day sightseeing around London for sure. Thank you.

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Bartholomew115 . 2015-01-02

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The Giraffe is a wonderful, reliable chain throughout London. I went to breakfast every day at the one in Kensington London. Super attentive staff, great breakfast deals, and wonderful coffee -which this American needs to get her day started.

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Amy B . 2014-12-29

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Really enjoyed the brunch, but waited a long time for food to arrive. Got one of the meals wrong, but changed it no problem. Apart from mistake, service was good.

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MandCannan . 2014-12-19

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Jeg har været der flere gange, primært til morgenmad eller brunch - og det har været gang været en god oplevelse. Vi har været her både som par og med børn, og især børnene var vilde med deres morgenmadsmenu - hvem ville ikke synes om en hel stak pandekager med bålbær?

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ellegaarddk . 2014-11-20

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I tend to avoid chains but I really like this one. Staff were really friendly and the food was really tasty. When we went the was an early bird offer which we took advantage of, so it wasn't too expensive. I would definitely go back

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Anne A . 2014-11-17

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We stepped out of Kensington Gardens to find someplace for lunch on a Sunday, and this looked appealing, so we stopped. It is a cheerful place with really helpful wait staff. My daughter is gluten intolerant, and the server was very helpful to her in finding what she could eat. I have no such problems and had a wonderful brunch, although I could eat only about half of it. Another evening we just wanted a light dinner, and so we went there for appetizers and drinks. Again, wonderful wait staff and really good food.

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mrstuna . 2014-11-01

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We were staying at The Royal Garden hotel across the road where breakfast is £25 per head! We walked in here and had a choice of breakfast including tea or coffee for £5 and it was perfect!

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traveller9147 . 2014-10-28

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If you want to have a peaceful lunch with your little ones this is your place. Giraffe has a wide range of kids food as well as things for adults so no need to sacrifice variety for the wee ones' sake. Drawing paper and crayons provided, balloons etc. Staff are very nice and obviously accustomed to serving young families with small kids.

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Marina L . 2014-10-11

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We had read good reviews,of,this restaurant and wanted to give it a try.They were busy due to a show near by so the service was quite quick. We were not impressed by the meals. There was more batter than fish for the fish (cod) and a lot of wedges, the mushy peas were thick with no taste. The fish cakes or I should say fish cake was not enough as a main meal, again a lot of wedges and the coleslaw was bland. Prices are reasonable.

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thewillow . 2014-10-10

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Кухня без изысков — салаты, бургеры, десерты. Очень вкусные оливки! Есть сидр в бутылках. Часто проходят акции и "счастливые часы" — шанс неплохо сэкономить.

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Полина К . 2014-09-23

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We stopped by this small restaurant near Kensington Palace for a late lunch and wasn't disappointed. The menu is fusion with good choice of beverages. Service was attentive and the music added to the atmosphere. I had the duck tostada (a fusion mix of greens & mandarin orange on a tortilla) and my partner had the global mezze (an interesting vegetarian combo with pita bread). Both were healthy portions that became our early dinner. A Saint craft lager beer & Perrier mineral water completed the experience.

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conscom . 2014-09-22

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What a great restaurant! It is casual and it is fun! The service is great! We had a server named Sari. So nice, ask for her! We ordered the full English Breakfast-Yummy!! Decent prices also!

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Tab-on-tour . 2014-09-20

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What started off as a friendly welcome, helpful staff and good meal...was slightly let down by the bill handed to us before our meal finished and bottle of wine was near empty? Why would you do that? Restaurant was not full in the least, 4 tables to be exact and if there was a time limit to the table we were seated at, we should have been informed prior to the meal, never the less, I have visited many branches as it's toddler friendly, will still visit Giraffe again, but thought if bring this to your attention.

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Knicknocks . 2014-09-17

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A very pleasant restaurant on Kensington High Street with an eclectic menu and a good range of vegetarian choices. The staff are all very friendly and helpful and the food is well presented and delicious. Dishes are reasonably priced. No complaints and I would definitely return.

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galanthus08 . 2014-09-14

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We had the nicest waiters at this Giraffe. We ended up talking a lot with three different ones and really enjoyed them all and they all had good tips for tourists. The food was interesting with different dishes and/or spices than you'd get at chain restaurants at home, which I appreciated. 50% off most drinks while we were there which we took advantage of. They even comped our dessert (an absolutely amazing chocolate mousse). Loved it!

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MFC22875 . 2014-09-06

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Tre adulti ed una bimba di due anni, locale molto carino personale super cordiale ma Cibo medio basso ansi basso!!! Il pollo per mia figlia era freddo e duro gli antipasti discreti il primo Pietoso e i secondi mediamente accettabili. Abbiamo speso troppo per come abbiamo mangiato!!. P.S. ho avuto un mal di pancia pazzesco

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Coxwil . 2014-09-05

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Il locale si trova lungo Holland Park Avenue; ha tavoli all'interno e all'esterno. Il locale ha l'aspetto pulito ed è gradevolmente arredato. Lo staff è simpatico e giovane; il menu è ampio e previsto per clienti dai gusti diversificati (tradizionali e non); i piatti sono buoni. Ci siamo andati due volte e abbiamo riconosciuto un cameriere italiano, felice di vivere a Londra.

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Isa P . 2014-09-01

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My family & I stopped for lunch here. Loved my chicken, prawn & mango salad. The fresh lemonade with mint was wonderful. When we realized we were running late, the manager quickly brought out our food. We appreciated her responsiveness. Would love to go back & have the salad & lemonade again or to try other dishes.

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Bella_Canada_12 . 2014-08-26

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I'm a big fan of the Giraffe restaurants and don't need an excuse to visit one when I find one. Myself and my friend had had a very busy day that ended on Kensington High Street and we decided on Giraffe for an early dinner.The menu here is smaller than others I had visited, but still had our favourites on so that was ok. We were just in time to indulge in the Bar Buddies promotion and both got a gorgeous cocktail each - Melon Margarita and Strawberry Mule.Service was very, very quick and the staff were very friendly.A nice, quick stop after a very hectic day. I would visit again if I happened to be in Kensington.

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Cheekychinchilla . 2014-08-18

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With two small children, holidays in London can sometimes be a challenge at meal times. However, Giraffe is always friendly and the menu caters for both adults and children alike. High Street Kensington is also positioned well with great shops and attractions not far away.

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JasonJBloom . 2014-07-27

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My step-mom and I planned to book at Giraffe to celebrate my sons 7th birthday but also accommodate a group of 11 (6 adults, 5 children and a toddler). I made the booking 3-4 weeks in advance for July 5th and had no trouble on the phone with the manager on duty.We arrived and our table was right ready for us. We were given lots of time to go over the menu and had a few specials explained to us. Drinks were brought out for the kids first, as were their mains, which was very appreciated. We were served by the hostess and another waitress, both lovely.The adults had 4-5 starters, a bottle of wine, a few beers and a couple of lemonades...no issues. All of our mains were hot and fresh and tasted great. We also quietly asked if my sons dessert sundae could have a candle in it as were celebrating a few days late - they not only obliged but led us in singing Happy Birthday. He was over the moon, so thank you for making his day!We like Giraffe and keep coming because the menu is varied enough for lots of different palates, while we also find the service to be incredible. This was our first time at the Kensington location and I would certainly go back. It's close to Hyde Park and Kensington High Street Station.

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laura_in_kent246 . 2014-07-14

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We were greeted by friendly faces and welcomed to this vibrant restaurant. Our food was good and the service great. The waiters did not intrude but were always at hand. We would definitely eat here again and would recommend it.

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lynne s . 2014-06-15

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We used to live not too far from this restaurant a few years ago, and it was a pretty good breakfast option back then, but since returning to London with our small daughter (18mo) and some friends for a visit, this place has become a must if you are looking for a great-value, super-family-friendly breakfast, brunch or lunch option around the Kensington Gardens (W2/W11/W8) area.If dining during the week, the £5 breakfast deal is an absolute blinder. My breakfast burrito was a good size and nicely zingy, and the coffee is as good as any other on High Street Ken.Our waiter (who may also have been the manager) was amazingly attentive, especially to our little daughter, and made sure we were all completely happy with every aspect of our meal, even though most of us were taking the cheap £5 option!

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jmchisel . 2014-06-14

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Останавливались в этом заведении с сомнением, выглядело оно как обычная фастфудная забегаловка. Но меню оказалось хорошим, еда вкусная, сервис просто замечательный, как в хорошем дорогом ресторане. Ребенку очень понравился маленький жирафик в подарок.

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764Anna . 2014-06-12

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We found this place on our second to last day in London. And everyone wanted to come back one more time. There was a good variety if food with vegetarian and vegan options. Service was very friendly and attentive. Decent prices as well. Highly recommend.

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psychtravel . 2014-06-09

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Went here on Sunday 1st June, first of all the server was a breath of fresh air, he was very attentive and very friendly.. Took our order very quickly. I had the huevos rancheras and my partner had Sunday brunch the food was gorgeous best breakfast we have had for a while.. If we were in the area again we would definitely head back here

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moo0407 . 2014-06-01

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Visited here a couple of weeks ago on a whim as the menu looked good.The service was friendly (which I find is hard to find in London), the lady serving us was helpful and polite, the food however, was average... I ordered a cheeseburger which was nothing special at all. I probably wouldn't return as there are much better places to eat in High Street Ken, but I think the place itself is great if you just want something quick and easy as the menu has something for everyone.

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Jodie1237 . 2014-05-29

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Locale per le famiglie, ma usato molto dai 16enni londinessi, quindi il connubio bambini piccoli e adolescenti non va tanto bene insieme perchè i piccoli vogliono giocare e gli adolescenti vogliono rimorchiare. Comunque cibo e prezzi nella media non si mangia male ma nemmeno bene, il prezzo e nella media dei ristoranti per famiglia londinesi. La comodità e che i bambini verranno dotati di tovagliette per disegnare con tanto di pennarelli, questo vi darà autonomia per mangiare un attimino tranquilli. Andateci se non sapete dove andare e se non volete essere salassati da qualche locale che non conoscete. una nota dolente il bagno e in un seminterrato con labirinto, sembra uscito da silent .

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Giuseppe M . 2014-05-23

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We usually visit this restaurant when we go to London if we want a sit down meal, but without spending our whole evening in a restaurant. The service is quick and the food is good!

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Littlepinkstars . 2014-05-07

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Stopped off here for a late snack lunch while in Kensington. First time visit to a Giraffe and overall quite a nice experience. The staff were very friendly and enthusiastic and managed to not be over friendly or pushy. The fact that the place was full of families and young children did contribute to the noisy and busy atmosphere however not in an unpleasant way. We were seated in a nice booth with plenty of room and given a huge selection of sauces to choose from. We both had their take on a croque monsieur and coffees. All nicely prepared and promptly served. Nothing special but at the same time nice atmosphere, great staff and pleasant food.

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Wandering-Gardener . 2014-04-04

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First meal in our visit in London, and it was good. Got the bruscetta to share and a burger with sweet potatoe fries. Nice and tasty!

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pearldk . 2014-03-31

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Had a late bite here after a cocktail party. We had the Kimchi Burger and had a hard time recognize why it was called the Kimchi Burger since I could not recognize any of what the Koreans call Kimchi. Service was good and it was really not expensive so that weighs up a very average on the verge of poor burger.

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Joachim73 . 2014-03-28

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this restaurant is brilliant for all ages it has modern decor and staff are very welcoming and helpful. great variety of meals on menu for great prices! cheap cheap cheap!

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352Melly . 2014-03-23

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This is the second time I have visited this establishment. The first time I was amazed at the good customer services the very warm welcome and the care and understanding they showed to my elderly mother. This year visited again and in amazement they remembered us from 11 ago. The staff were brilliant very welcoming and the food was very nice. There was no rushing it was served at a nice pace and nothing was too much trouble for the staff. They all interacted with us and made us feel like friends. When I visit the Royal Albert Hall this will be my resteraunt of choice. If you are in London and around the Kensington area this is well worth a visit. Good simple food well cooked served with a smile and just a lovely warm friendly environment on a busy street. Well worth the bill.

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Trevor P . 2014-03-15

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After three weeks from the visit the only thing I remember is that they automatically added 12.5% gratuity to the bill without even mentioning it. Everything else was "just ok" - service was ok - we got the food in reasonable time, but I apart from that we were invisible to the staff. Food was ok, but nothing to long for. I won't be coming back.

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mgorecki . 2014-03-13

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This is probably one of my best discoveries in London ! The crew was really nice and available (actually we were the only ones in the restaurant). Their pancakes are absolutely delicious and you HAVE to taste the coconut cold coffee, I've never drunk something so good !

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Clyde G . 2014-03-09

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Staff were so nice, service was quick and food was tasty. Menu was easy to read and had two course for under £10 which for me was great.

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heavenholiday . 2014-02-13

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I had lunch here - delicious bowl of salad - just enough dressing but not too much - just right.Quick, friendly service not expensive - try it

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A W . 2014-01-27

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we were off to the albert hall and fancied somewhere to eat before the show. the Giraffe was perfect at that time of night. great service, efficient not rushed, good food, reasonably priced. fitted the situation perfectly

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tuckery . 2014-01-26

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We ate here twice and both meals were very tasty - the staff are very helpful and friendly too. Downside is it charges 12 1/2% service charge

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Ruth B . 2013-12-31

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Had a meal here this week, very friendly, good menu and plenty of choice , not certain if some of the mains were microwaved or not but still OK. Good place when you need a fairly quick meal in a friendly restaurant .

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Graeme K . 2013-12-19

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It was a cold wintry afternoon. Myself and two friends had gone to winter wonderland but we found it too cold so and busy, so we decided to head to find some food. We ended up going to Giraffe in Kensington. It was so so so good! My friend had a lovely berry Bellini cocktail and I had a strawberry mule, they were divine! For mains I had a tasty chicken club sandwich with avocado and salad with a salsa and I ordered some amazing sweet potato fries! they were the BEST! For dessert we had chocolate brownies and ice cream and a chocolate moose and a chocolate éclair cake! All was yummy, reasonably priced and friendly staff with a warm and cosy atmosphere! Will definitely come again!!!

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yoyo8888 . 2013-12-07

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My brother and his wife were really happy with the venue as the staff were welcoming and inclusive, and atmosphere was friendly for her young daughter. They were so impressed by Giraffe's child friendliness and thanked me so many times for choosing this restaurant! As a tour guide, I was very pleased that they were pleased.Food, however, to me, was over-priced mishmash. Some as bad as tasteless microwave meal. Liked the chips though.Great place for family (with young children) get together. Really good service, friendly, attentive and helpful.Just wish the food was as good as the service...

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a k . 2013-11-17

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Visited Monday lunch time, the staff were very attentive and the place wasn't crowded considering the high street location. I went with my sister who's vegetarian. There were quite a few options for her and the lunch time deals are great if you're on a budget. So good went back later in the week. Try the smoothie's.

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anti-bahar . 2013-11-13

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Really nice meal, pleasant atmosphere and excellent, attentive service. Menu somewhat typical of British pub food and the location can't be beat, walking distance from several hotels. A nice find.

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Susan B . 2013-11-08

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Very good meal after a day on the London tourist beat. Kids enjoyed their chicken and chips, while we had a couple of courses that we had no complaints about. Waitress was helpful and attentive

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C K . 2013-11-04

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Great food, great staff and very child friendly. Went on a friend's recommendation for dinner and decided to go for breakfast again the next day. Tip included in the bill, but we didn't mind as the service was so good. Hopefully it goes directly to the excellent waiting staff.

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Peter D . 2013-10-27

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Typical Giraffe fare. Staff were friendly, polite and nicely chatty. Tables were spaced nicely apart and food was presented well. Service was quick, food was good and company (my wife) was exceptional!

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SheepinWolfClothing . 2013-10-25

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Everyone will find something to like at this kid-friendly eatery. Brunch was good, and they have a great shrimp and mango salad.

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Zahra H . 2013-09-30

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The porridge, with fresh banana and strawberries, is very good. I also had the french toast and the pancakes. Both very tasty and filling. Everything seems fresh. The orange juice tastes fresh squeezed. Staff is very friendly and attentive. The only complaint i have is that the tip is included in the bill total. I didn't notice this the first couple times. I would suggest not including it in the total, perhaps place it on the bottom of the bill. Reasonably priced for London.

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Gary S . 2013-09-05

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Da un ristorante per famiglie non ci si può certo aspettare un'originalità sfrenata. Il cibo è infatti abbastanza "ordinario" quanto a scelta e fantasia; decisamente buona la qualità di tutto quello che abbiamo mangiato. In quattro si riesce a cenare abbondantemente senza spendere un patrimonio nella pur carissima Londra.Il nostro menù ha previsto bistecca con contorno, hamburger e patatine, l'immancabile (per noi) fish & chips e, per il più piccolo della compagnia, crocchette di pollo e patatine; come detto cibo gustoso, di buona qualità e ben preparato.Più che buoni anche i dessert, compreso il Britannicissimo apple pie con custard.Il personale poi è stato molto gentile, rapido e sorridente, il che non guasta. Da sottolineare l'utilità della prenotazione on line del tavolo.

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dadino51 . 2013-09-04

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Fantastic service, fantastic food! :-) . Brilliant all round. Had a late breakfast here and it was perfect for setting us up for the whole day.

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aledtedwards . 2013-08-28

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