Gilo’s Mezze in Rugby

Sadly disappointing. having visited on several occasions this was my birthday treat and not a good experience. I pointed out that me lamb rump steak was partly inedible due to large amount of inedible sinew/tendons not fat (I couldn't make headway with cutting it with a knife due to a large layer of sinew). I pointed this out to the waitress and she offered to get me a replacement. We were half way through our meal so it was inappropriate to start my meal again. I suggested that an adjustment to our bill might be a suitable alternative. Very disappointed that this wasn't done nor any apology or explanation. If it hadn't been my birthday treat maybe I wouldn't have been so pissed off but no, will we return, NO will we recommend ? NO. The racket coming from the group of male 'guests' on a nearby table totally outrageous ,completed the poor experience.

Great burgers blows any other smash burgers out of the water by far my favourite

Absolutely despicable the way the so called manager ( new one .. again) treats my son who has worked at TGI for over a year . He wasn’t given shifts( because apparently it was quiet) so he decided to find a job which he works with me a few hours a week in the evening. The management has now decided to put him on both Saturday and Sunday , Sunday being a double shift. They did not even approach him regarding this and are now basically saying tough , you either leave the other job or TGIs.. Yes , this is the attitude of new management! Also favouring another employee over my son because she’s got children and she can’t work the hours my son is expected to because of this!! Just wow.. So indirectly discriminating against my son because he’s male and has no children. I’ve seen it all over the year with the way they favour certain staff over others . One particular waitress was travelling right across the city only to be told the shifts cancelled and she will not get paid for it. TGI are breaking all kinds of employment laws , even the fact they know that my son has SEN which was shown to them when he first started , they have never taken this into consideration. Just one big click there and woe betide if you don’t fit the mould . I am seeking employment rights advice because someone has to stick up for the vulnerable.

Grolsch was off very cloudy and tasted bad ,not the barmaids fault and she did offer me an alternative just very bad management or useless bar cellarman, management must think people are idiots selling beer that was clearly off thinking people are too stupid to notice,keg beer is so simple to keep so please don't insult my intelligence by telling me you didn't realise,shame nice place just totally useless management