Based on 47 opinions finded in 2 websites
Based on 47 opinions finded in 2 websites
Opinions
Grolsch was off very cloudy and tasted bad ,not the barmaids fault and she did offer me an alternative just very bad management or useless bar cellarman, management must think people are idiots selling beer that was clearly off thinking people are too stupid to notice,keg beer is so simple to keep so please don't insult my intelligence by telling me you didn't realise,shame nice place just totally useless management
roger hunt . 2024-06-28
MORE AT Google
OK so it was 2 weeks after payday, it was very quite, however service wise from bar staff to doorman was excellent. Didn't eat so can't comment on the food. Nice function room upstairs fir those planning a celebration. Smoking area in the court yard out back.
ANDREW SMITH . 2023-08-18
MORE AT Google
Came in on a Friday night, no atmosphere. Staff are nice but there were ants on the bar and in one of our drinks (we sent it back and got a new one). They do not understand the meaning of two for one cocktails. They say they are two for one but we got charged ~£28 for four cocktails (£7.90 each). We asked the bar staff whether the cocktails are two for one, they said yes, but the menu reads “WE OFFER A TWO-4-ONE SAME COCKTAIL ANYTIME FOR £14, BUT LOOK OUT FOR OUR HAPPY HOUR DEALS WHICH GO AS LOW AS £10 FOR SAME COCKTAIL ON 2-4-1 BASIS”. Forgive me if I’m wrong, but my understanding of two for one is you get TWO cocktails for the price of ONE. So if all of their cocktails are ~£7 then you should get TWO cocktails for £7?? So they should either charge the proper price for two for one or just don’t say you do it when you clearly don’t! Will not be coming back, and do not recommend for people looking for two for one deals!! Cocktails weren’t even that great either.
Charlotte Amie Taylor . 2023-07-28
MORE AT Google
Food looks nice, upstairs party bar was ok
andrew farmer . 2023-05-11
MORE AT Google
Had a party in the function room 10/12/22 Fab staff, friendly owner, value for money brilliant atmosphere will definitely visit again
Sarah Combrink . 2022-12-13
MORE AT Google
We went here for a birthday party on a Saturday night and all in all not impressed. The coke/lemonade mixers for drinks were flat, staff were told and sent someone to fix but did not work. Got fed up of saying about how flat it was. Advertise cocktails but they don't tell you if your in the basement part cocktails aren't served there, even though they had the shakers/strainers on the side ready to use. The decor of the room was not up to scratch either with wallpaper starting to come off and holes in roof to wire being exposed heading from 'DJ booth' to speakers. Would advise if you book this place make sure not to get the basement level.
Aaron Campbell . 2022-10-31
MORE AT Google
Nice vibe, and a good cocktail, list a bit short.
Jerry Frost . 2022-05-29
MORE AT Google
I like the place but it's a bit on the expensive side for Rugby
Deborah Beaven . 2022-05-24
MORE AT Google
Visited for a private party. Staff were brilliant making me very comfortable
Bill Kelly . 2022-05-15
MORE AT Google
Lovely cocktails good value too as 2-4-1! Staff helpful & friendly. Would definitely recommend a visit. Beautiful building too!
Andrea Shaw . 2022-03-19
MORE AT Google
Interesting to use this place to warm me up for when I visit holiday resorts abroad.
Graham Pearson . 2022-03-12
MORE AT Google
We had a brilliant private party in the large room upstairs. The sound system rocked ...and so did the bar staff!
David Wilce . 2021-09-20
MORE AT Google
Not a lot good can be said, the seat pads were filthy, staff don't have a clue & they tout 241 cocktails - well when they are charging £13.99 for cocktails it's not actually 241 is it - it's called inflated pricing under that guise. Every other bar is charging in the £6-£7 for the same cocktails! Avoid avoid avoid! RIP OFF. Plus they tout Covid protocols - all our staff will be wearing masks - really which ones because NO ONE WAS.
sunseaandwhatever1 . 2021-08-21
MORE AT TripAdvisor
Disappointing. Could be a really nice place but unfortunately just overpriced with an obvious cocktail menu and no room for manoeuvre on drink selection for something a bit more excited.
Lauren-Ashleigh Hall . 2021-04-19
MORE AT Google
Best place in the town centre management-Staff and also door staff very friendly would recommend....
Callum_Safc1998 . 2021-03-22
MORE AT TripAdvisor
DO NOT VISIT! Overpriced cocktails, rude and clumsy staff. I had a drink thrown all over me by the clumsy waitress and no compensation offer, no free drink nothing. All I was told was “accidents happen” even though this was not my fault!!! Fuming.
P6826FSsamanthar . 2020-08-15
MORE AT TripAdvisor
We are two friends that dropped in late on a Saturday night for drinks we found the drinks were amazing and the staff fantastic friendly professional and good fun (staff seemed happy behind bar), doorman very chatty and polite and owner friendly too. As two women in their 30’s we wanted somewhere not full of youngsters (mixed ages) and with music but not any hassle. We found this to be perfect nicely laid out lovely patio out back good music and would definitely recommend a classy bar. We didn’t have food so can’t comment on that but drinks and everything else were fab! Thankyou and welldone.
Adventure622949 . 2019-09-29
MORE AT TripAdvisor
Ordered 241 cocktails. Got 1 cocktail divided into 2 glasses. And then the barman "accidentally" charged us for pints instead of the half pints we got. Awful.
Dianne J . 2019-05-04
MORE AT TripAdvisor
We hired The Loft (upstairs room) for our 40th birthday party. Great size room, which looked amazing with all the decorations up. Very helpful and friendly staff, nothing was too much trouble for them. The Jam Jar cocktails very popular and tasted great (plenty of alcohol in them too). Really recommend it as a venue for a party. We had a live band and about 50 people, which was perfect. The only reason why 4 and not 5 stars was the room got very hot with all the dancing...
Peter R . 2019-03-03
MORE AT TripAdvisor
Ordered the buy one get one free cocktails from a very rude barman who asked me to “wait! I’ll make one at a time!” As I was asking for only 4 drinks. He didn’t even use a measure to make the cocktails and poured what was meant to be one drink with what he guessed was one measure of gin into two glasses!! After drinking a few sips I had to hand the drink back for a lady working on the bar who agreed there wasn’t enough gin in the cocktail and way too much elderflower cordial! I was faced with the original barman simply making the statement “I’ve been doing this for 23 years!” A shame because the place had so much potential to be a good bar with all the right decor!
_wilkins_lucy . 2018-09-11
MORE AT TripAdvisor
Was enlightened by the Buy One Get One Free cocktails. Turns out it’s buy one, get it in 2 glasses. Menu choices incomplete. Bar staff un-inviting. Terrible shame, but better cocktails in Wetherspoons and that’s a stretch
PaulFarr . 2018-07-21
MORE AT TripAdvisor
Dropped by late on Saturday night for a few drinks (not food) - pleasant and friendly staff and a great atmosphere.
StephenBalderson . 2018-01-08
MORE AT TripAdvisor
Early doors Saturday night. 2 others in, freezing cold and nearly £4 a pint. Not impressed compared to local competition. Lacked atmosphere and a warm welcome
AMD-SecretShopper . 2018-01-06
MORE AT TripAdvisor
My sister and I came in here for cocktails, and on reflection I don't know why we accepted themWhen we walked in we were eventually greeted by a guy sat on a stool. We asked for a drinks menu and were pointed to some clipboards with very sticky laminated menusOrdered two cocktails and watched a bit shocked as the manager made them by touching all the fruit with his hands and touching the ends of the straws with his fingers. I honestly don't know why I didn't say anything at the time and really wish I had. For a site doing a food offer, they really to consider how the bar people's actions affect perceptions.
HungryPanda27 . 2017-09-25
MORE AT TripAdvisor
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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4253 Opinions
Got to the restaurant on the 10/11/24. Was driving back home after a busy weekend and decided to stop for food. Diverted off the route specifically to go to TGI. Stood around in the foyer for around 10 minutes. Finally got asked to sit at the bar as the table was getting cleaned. Got to the bar and ordered some drinks. At a push there were about 5 tables with people in the restaurant and tens of empty tables to choose from. 10 mins later sat at the table, got given the menus. Waited another 15 mins before the order was taken. When ordering food we got told they did not have some items we wanted, which would have been good to mention when giving us the menus. Never mind, ordered something else. Also, not sure how exactly the table was getting cleaned and what were waiting for because between the 3 of us we only had 1 fork. Likely meaning that the table was not cleaned from the previous party. Fast forward very painful 40-50 mins food started to arrive. 2 main dishes my friends ordered were fine. My food, however…. Wow. I mean, I go to TGIs VERY often and order a delivery even more often. When I say I had better food arriving on the back of the moped in the middle of winter - I mean it. Ordered maple glazed corn ribs, boneless hot wings + chips. All to arrive at the same time. Pork ribs arrived, asked politely to swap it to what I ordered (the waitress did repeat the order back and she did repeat corn ribs back not pork so not sure what went wrong there). All well and good, this got taken away. Wings arrived. The blue cheese sauce was covered with some weird film (almost curdled on top) and genuinely felt that it was just stood under the lamps for a good while. Chips never arrived. Asked where they were and got told that they were going to be here in a minute as they were “just plating them up”. Another 5 minute passes and “corn ribs” arrive. Picture 8 or so pieces of steamed corn with absolutely nothing on it. No sauce, nothing just steamed plain corn. At this point, still with no chips, I asked for a manager. In the meantime chips arrived. Absolutely inedible with so much salt on it that it could give you instant hypertension. Manager arrived. I explained that it’s been a very poor experience and she asked me what I wanted to do and offered to fry a fresh portion of chips. Considering we still had another 2 hr drive to go and these took over an hour to come out - I politely refused. Corn also came back, same pieces as before but this time garnished with things that are stated on the menu. Manager couldn’t really explain what took so long or why the food was such a terrible quality but said she’d go and have a look “what could be done about it” and promised to come back with the bill. Ok, waited another 5-10 mins no sign of manager. Asked the waitress to bring us the bill. The manager did take all of my items off the bill in the end. Overall really poor experience, guys. Like I said before I go to TGIs often and I know what to expect food wise. Don’t come to not pay. I want to pay but I also want decent food that arrives in reasonable time. All in all around 1.5hrs of time wasted on a long journey home.
1943 Opinions
We’re regulars to Libertine in Rugby and are always so impressed by the food and service. The young ladies front of house are wonderful!
6 Opinions
The fish burger was completely burnt but still took nearly 20 minutes to cook the food No improvement in 3 months since the last time i went .never again
1151 Opinions
Alison was amazing throughout the booking process. The team on the night couldn't have done enough for us. Well worth the trip from Shropshire. Will definitely be coming back! Thank you