Based on 1.151 opinions finded in 2 websites
Based on 1.151 opinions finded in 2 websites
Opinions
Alison was amazing throughout the booking process. The team on the night couldn't have done enough for us. Well worth the trip from Shropshire. Will definitely be coming back! Thank you
Stephanie Soni . 2024-09-29
MORE AT Google
The experience here is wonderful, cook your own steak exactly how you like it and the range of sides are mouth watering. Staff are great, drinks are bob on too.
Andy Harris . 2024-09-25
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Mad busy and full on a Wednesday, need I say more.
John Malam . 2024-09-19
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Really nice place with good food. Lovely staff. Ordered rib eye steak (medium rare) was okay but was really cold inside, was expecting to be in room temperature and not salted enough (like not salted at all) but meat quality was really good.
Maciej . 2024-08-29
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My daughter tried to book for us all to celebrate our granddaughter’s 18th. At first it was thought that we would not be able to go as my husband is disabled, has a mobility scooter and there were too many steps. Then On the Rocks came back to my daughter and suggested we used the ‘smoking area’ at the back. People would not be able to smoke there! We had a marvellous meal and a totally different experience! Such a treat. Highly recommended.
Voyage33717804205 . 2024-08-13
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I suggest. Nice atmosphere, nice flavours, good service, and nice moments with the live music it offers.
DIM GEO . 2024-08-12
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What a gem. All 4 of us had the sirloin steak, which arrived on a hot stone for us to cook for ourselves the way we like it. This was fun to cook and eat it fresh off the stone. The steak was great quality too. Really nice atmosphere, staff were very friendly. I would just say the room can get a little noisy if you are not keen on noise whilst you are eating but it didn’t bother us at all.
ktswinny2018 . 2024-08-03
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Something a little bit different. Food quality steak that we cooked ourselves on a hot rock. Basic but excellent quality. The service was informal but effective... They took the time to explain the slightly unorthodox menu and ordering approach and were attentive during the meal. If you are looking for a sociable, fun evening, then this is certainly worth giving a go.
MOOP . 2024-08-01
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Went for a birthday celebration and were not disappointed. Food was delicious and you cook the steak yourself at the table. Will definitely return!
Kate T . 2024-07-23
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It was a nice meal albeit a bit pricey. Atmosphere was OK. Quite quiet
Nick Spann . 2024-07-19
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Went to On the Rocks recently for a work dinner/retirement party. We were a group of around 20 and Lisa and the team took care of everything brilliantly! The food was perfect, the service was faultless and the atmosphere was great. Looking forward to visiting again soon!
Alex Cox . 2024-07-08
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Lovely experience definitely recommend
Richard Gladwish . 2024-07-07
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I recommend it with all my heart, the best steak we have ever eaten
Aleksandra Fic . 2024-06-29
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Group meal and lots.of fun cooking the main meat course with excellent quality meat.
Rob Gillingwater . 2024-06-28
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Brilliant experience from the smells coming from the restaurant to the food quality. Great for meat lovers but good range of appetisers and starters (some challenging e.g. cook yourself chorizo sausage )
Rob G . 2024-06-24
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Great food, great value, and the staff were welcoming / friendly.
Adrian Jones . 2024-06-14
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Absolutely amazing staff were very helpful and so friendly I been a few times, it just keeps getting better. Thank you so much for a lovely evening xxx
Gurti Meyrick . 2024-06-02
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I visited on the rocks on Saturday night with my friend and it was such a wonderful evening. We were immediately welcomed to our table by the friendly host. The team were incredibly helpful and attentive, guiding us through the different steaks and sides on offer. The food was delicious, brilliant quality steaks, we both went for the rib-eye and the cheesy mash side was delicious! This wasn’t my first time dining here but it was for my friend and she loved it! Fantastic quality, value and a wonderful atmosphere. We are already planning our next visit back
Shell E . 2024-05-30
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Eating here is such a great experience. The cuts of meat were beautiful and the sides were excellent too. Also one of the best cheesecakes I’ve ever had!
Alex Thompson . 2024-05-12
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Had a great meal here. Food was amazing. Although we have done the whole 'lava rock' thing in other places, it was a great experience. One thing we wish we had done was to ask for a spare side plate or something, as there is never a space to put your steak when you want to take it off the stone and stop it over-cooking. The atmosphere is good, it's quite a small room above a busy pub (which you walk through to get to the restaurant) so we weren't sure what to expect when we first walked in -- but it's totally worth it. Just a small tip: don't make the mistake I did and wear a brand new outfit. You will have to wash everything due to the cooking / smokey smell. (This is not an criticism of the restaurant, it's inevitable due to the format. They do have strong extractor fans to help with this). Would definitely eat here again in the future. It's quite a drive for us or we would come more often but I'm sure we'll be back at some point!
Richard Mitchell . 2024-05-04
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Really tasty food and great service.
Andy Gaskin . 2024-05-03
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It’s surprising how many great restaurants are in Rugby, and this is definitely one of them, unique and different with choosing your choice of steak and cooking it how you like it on a volcanic slate. Will definitely recommend and come back again!
Lee Baylis . 2024-04-20
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Had a great meal with friends here. The menu is excellent and allows you to pick a cut of meat. The meat is tender and good to be cooked. The staff are there for guidance where needed but the lava stone is pretty self explanatory. We enjoyed cooking (and eating) our steaks. Will look forward to a future visit.
TheTravelFerret . 2024-04-17
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First time visiting tonight and the food was fantastic! But what made it for us was how attentive the staff were, never looking around for service, they were just there making sure we were happy and had everything we needed, amazing experience
Lucy P . 2024-04-13
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A must visit for anyone looking to celebrate a special occasion in Rugby. We were served by Kennedy who was fabulous. The Salmon with fresh garlic on the hot stone was delicious.
S Panesar . 2024-04-11
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Last night we had an absolutely amazing meal at “On The Rocks”. Right from opening the door to the restaurant our experience was fantastic, the staff were really friendly, polite and helpful. The atmosphere was good and vibrant and the food was amazing! I had the Spanish marinade chicken , which was stunning and my partner had steak (which is always good), everything was so fresh and presented beautifully. My mojito was wonderful and we also had Ferrero cheesecake, made on site-obviously by a genius-lite and perfect. Thank you to all the staff, chefs and everyone that made our evening so special.
Tina Fitzhugh . 2024-04-06
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A couple of friends and I popped in for an impromptu dinner. Darcy, Holly and Kennedy were brilliant in terms of the overall service experience. The overall hospitality experience and food was excellent. Will definitely be back.
Coastal58470114052 . 2024-04-01
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The drinks aren't that good, but that's not why we came here. I recommend educating yourself on this topic. When it comes to meat, it is very good and it is worth coming to this area for this purpose.
Koza Wielgi . 2024-03-23
MORE AT Google
Very nice pub,nice stuff,good atmosphere.
Damian Bobryk . 2024-03-17
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No disability access! Great to see Rugby Labour there.
William Smith . 2024-03-09
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Had a great dinner here for valentine's. My only gripe would be I'd wish for a bigger plate so I can rest my steak, I ended up sending salad everywhere. You will come smelling of meat too. :)
Eifion Smith . 2024-03-02
MORE AT Google
We celebrated my daughter’s 10th birthday here last night, we come every birthday for both daughters as it’s their favourite place to eat! Thanks for Larna’s heart balloon, she loved it! ❤️ Thanks Natalie, Malc, Macey and Larna xxxx
Natalie H . 2024-02-20
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We visited On the Rocks for a friends birthday, if you like steak you will love this place, other dishes available too, the portions are good, the staff are very attentive and friendly, drinks are good, plus when you have finished eating you can have a great night downstairs, 5* night out.
bigbirdsmate . 2024-02-13
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Such a brilliant restaurant. I always bring friends and family here. Just make sure to book in advance!
Anya White . 2024-01-23
MORE AT Google
Friendly staff and great food, really enjoyed our visit and would recommend. We had the sharing butchers block which was fun. The only thing I would say that would improve it would be to have separate utensils for handling the raw meat such as some mini tongues and maybe an extra knife in case you want to cut it up prior to cooking, or something like that especially with the butchers block where there is a lot of meat to cook. The stone did start to cool quite a bit towards the end of cooking that being said we managed to cook it all to perfection. It all tasted great and the meat was tender.
rachael986 . 2024-01-20
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Kennedy and her team gave us amazing service. We booked a table for 12 people for our son’s 18th birthday. Kennedy was great at communicating with us at the time of booking. On the night the staff went out of their way to make sure we all had a brilliant evening. Food was as always delicious. Thank you! Highly recommend this restaurant
B888S . 2024-01-15
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Amazing food and lovely staff - definitely recommend a visit 😋😊
Angela Stoneman . 2024-01-04
MORE AT Google
Food wasn't as satisfying as expected, the lamb was very tough to cut both when raw and cooked. Was very chewy and didn't enjoy at all. Would be a good idea to have separate knives, 1 for cutting raw meat onto lava plate and 1 for cutting and eating cooked meat to save contamination. The dessert was also not of a firm enough consistency. All in all not what I would expect for the high price paid. On a positive all staff were very friendly and polite.
Neelam M . 2024-01-01
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Have been to on the Rocks lots of times and have always enjoyed the experience. But this time we went with a group of friends. The food was great as usual but we had a miserable waitress, It wasn’t overly busy but she never spoke just dropped the drinks on the end of the table, her colleague helped her bring the food and she was pleasant but our regular waitress never spoke. It was really uncomfortable whenever she came to the table which is a shame.
Warwick123456 . 2023-12-22
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Top service, top food, top place!
Mateusz Kosiacki . 2023-12-20
MORE AT Google
Six of us went here for their festive menu and it didn’t disappoint! The food was brilliant, really tasty and it was presented beautifully. Service was excellent too….thank you! Will definitely recommend 😄
Caroline England . 2023-12-16
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We loved this night out, great food, good service and a lovely atmosphere all made for a good night. It is a little pricey but well worth it for the quality of food and the whole cooking off the stone thing is a bit of fun. All the waiting staff were friendly and attentive. Something as a regular treat for us in the future.
Paul C . 2023-12-12
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So me and my partner booked a last minute meal for the steak experience on the rocks. It was AMAZING! We had such a nice time being little chefs at our table and had the pleasure of being served by Jacob who was so down to earth and kind. We will most definitely be back with family soon!xo
Emily Miles . 2023-12-07
MORE AT Google
Great place, try the steak on the stone, great food, great people.Nothing left to say!!
tom wilshaw . 2023-12-06
MORE AT Google
Possibly the best steak house in the west Midlands! Go guys, you ROCK
daveabc12 . 2023-12-05
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Just awesome... We go back time and time again
Alan Feerick . 2023-11-28
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Our food was delicious, service was good and staff very friendly. My only criticism is that when they boards came out there was 3 pots, 1 butter but no idea if plain or garlic 2 sauces which had to be tasted to see. Just a minor detail but would of enhanced the experience. Also both are glazes where not available
LorraineNewman . 2023-11-17
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Our recent dining experience left us with a mix of feelings. The moment we arrived, we were promptly informed about the necessity to vacate our table by 21:00 due to reservations for other people, which wasn’t said in the most welcoming way. The service from certain staff members was wonderful, contributing positively to our overall experience. However, the downside was the presence of some staff who came across as unprofessional and even rude at times. While I appreciate the need for certain protocols, the decision to impose a £25 per head charge for individuals who failed to show up seemed fairly harsh. This policy, combined with the rigid approach to the 21:00 departure, led to an awkward and uncomfortable situation for many of us. Handling these matters with more finesse and understanding would definitely enhance the overall customer experience.
Magdalena Koprowicz . 2023-11-13
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Amazing food amazing value amazing staff absolutely faultless Next time im in rugby for buisness i will visit again this is steak at its best with a great causal atmosphere
Martyn Craddock C . 2023-10-26
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Went to restaurant with work colleagues was a bit worried about cooking my own steak but it was absolutely fabulous one of the nicest meals I’ve had in a long time staff were lovely and friendly to will definitely be back when working in rugby again
Adventure49103645704 . 2023-10-18
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My son chose the restaurant for his birthday meal! As a massive steak lover, for him it was his perfect place! I have to say it was an excellent choice, we all had different things, steaks, chicken and vegetarian steaks! As the whole experience is pretty unique, where you cook your meats your way, on your own hot lava slabs, everyone was happy with their meal! I loved my steak and the cheesy mash was the best I’ve ever eaten!! It was a lovely meal, which we followed up with an equally lovely dessert! As it was my sons birthday they treated him to his dessert on the house, which was a very much appreciated gesture. The staff were friendly, helpful and welcoming and took the time to explain how the meal experience worked! It was certainly one of the best meals I’ve ever eaten in a restaurant! We will all definitely be eating there again. Thank you to everyone at the venue for a great meal! I couldn’t recommend this place enough!!!
Rebecca S . 2023-10-14
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Took our friends here and it did not disappoint as usual! The whole experience was amazing, all the staff were very welcoming and attentive. Particularly Lauren from Larn the Irish waitress we never knew we needed! Thank you so much for an excellent dinner, we’ll see you soon.
charliefollett . 2023-09-30
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Second time we have eaten at On The Rocks. All I can say is we will be back.
Graham Johnson . 2023-09-24
MORE AT Google
Food was excellent would recommend the swordfish and monkfish plus the macaroni cheese was amazing
david brunt . 2023-09-10
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I visited this restaurant with my boyfriend for his birthday. Normally I'm not really a meat eater and especially no steak but I booked it for my boyfriends birthday because he loves steak. But after that visit, I couldn't stop thinking about the food there because it was so good and I also enjoyed the Fillet Steak that I had so much! It was such a nice experience cooking your own meat on the lava stone and it was so much fun to do so. I can't wait to come back to eat there again. Service was amazing, very welcoming and helpful. They explained how everything works and gave us suggestions on how to handle the lava stone. A little nice extra that they offer is if you book a table on Monday, Tuesday or Wednesday after 6PM, you're able to book it with 15% off all your Mains which is a nice plus. But either way, the food is definitely worth the money. When you enter the building you get into a kind of Pub/Bar only for drinks and you have to go upstairs to get to the restaurant, so don't be irritated at first. I can definitely recommend this place to all the steak lovers or for people who like to give it a try, as you see, even if I don't really like to eat steak I ended up loving it.
Jasmin Braun . 2023-09-05
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Un concept simple mais efficace grâce au service et à la qualité des produits et notamment de la viande qui est excellente. Merci pour ce très bon moment.
Laurent C . 2023-09-05
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Heard great things about this bar/restaurant have been in for drinks a couple times so me and the wife booked in the restaurant .we had whole chorizo starter which cooks in front of you was Amazing then I had ribeye and my wife duck breast comes with fresh salad beautiful chips n we added lovely creamy coleslaw ..Meat on hot stones already starting to cook you finish to you liking which is great .I must add the quality of the meat is top notch ...great friendly atmosphere great staff great food we will definitely go again....if your worried about the cooking dont just give it a try its great......
mtsacks . 2023-08-13
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Update 8/23 Really popular place, even on a Monday - maybe partly because not many places open on a Monday but certainly because of its quality. Everything - meat (we all had the sirloin), chips, salad, sauces, additional sides we ordered - was really good. Service excellent too. Obviously different from your normal restaurant, as you cook your own meat on a hot stone (there are other menu options). Meat is of the highest quality and the accompaniments are great too. Good atmosphere and service and a decent drinks menu. Only drawbacks are: it's upstairs, so not good for disabled access, and no parking other than on the street (which can be difficult) or in nearby car parks.
Peter R . 2023-08-07
MORE AT Google
Amazing steak and fantastic food. Although it's not exactly a 'cheap' meal, it's still very good value for what you get. Probably one of the best restaurants in Rugby. The Irish bar on the ground floor is also fantastic with great music.
Graham Rimell . 2023-08-05
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Fantastic food and service. Highly recommend 👌
Diana Long . 2023-08-05
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Great place for a date night! Although a little expensive, the experience makes up for it. Super friendly staff and quick service 😁
Kieran Pinks (Pinky2118) . 2023-08-04
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Three of us have been working in rugby and we were lucky enough to be invited for a meal at this establishment. Not knowing what we were getting we arrived on site where you go into a bar and then go upstairs to restaurant. Small and very friendly staff ordered drinks and meal. Steaks arrived within 5 minutes on sizzling plate ,plenty of it with sides . Can't fault a thing,meal was outstanding finished with a dessert. Full marks to staff will Most be definitely coming back in the very near future Thanks for a wonderful evening
B6658LQstevel . 2023-07-28
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The food tasted great. I came here for my birthday and the workers were incredibly kind and welcoming, I recommend this restaurant to anyone who's considering going as the atmosphere inside is also great
William Mortimore . 2023-07-23
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Excellent steaks, value and service. Will definitely return.
Dawn Wright . 2023-07-22
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What a fantastic surprise by my daughter for myself and her sister. The food was exceptional no complaints there. A truly wonderful experience in Rugby. The service was slow on the drinks and forgetful. Once pointed it was resolved very quickly with apologies The cocktails are to die for, and a rather boozy lunch If you are not too mobile there is a downstairs terrace that can be booked in advance.
Liz Barry . 2023-07-09
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Absolutely fantastic place and mega delicious steaks! I can't wait to go back there to eat again. Price equals quality ❤️❤️❤️
Rafał Giedrojć . 2023-07-09
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took my mom out for her birthday, had a table for 4 but just the two of of us because she gets very claustrophobic and the waiters tried to move us to a smaller table despite my request, however this was explained and they were...
DonaldMozza4 . 2023-07-08
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What a fabulous evening! The food and the staff were fantastic. Special shout out to one particular waitress - I think her name was Lauren or Laura. She was so accommodating and couldn’t do enough for us. If only everyone in the industry could be...
DnG0911 . 2023-06-15
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Good place enjoyed the time with friends the steak was OK even though I cooked it myself the cut did not seem the best. Maybe I picked the wrong cut the others in my group enjoyed their steaks.
alan turnbull . 2023-06-03
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First time having to grill my own steaks 🥩 It was a refreshing experience. The sauce was perfect I like the rusty feel of the environment. The started was great too Sadly the dessert 🍨 was a no no! Overall, I would visit again and I recommend.
Blecyn . 2023-06-01
MORE AT Google
Great food, lovely staff, fully recommend this place!!
Dan . 2023-05-29
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Best place in Cheddar for all things good
Lola Bingham . 2023-05-11
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I came here for Valentine’s Day back in February of 2016. Back then I was in my early twenties and on a date with my husband. Reception from the male owner and staff wasn’t pleasant looking back I was wearing a fitted dress to which they were all eye balling me. Maybe I was too smartly dressed for the occasion and along with a pretty face wasn’t treated with the respect my husband was given. I’m writing this review now because looking back I should have been treated with the same respect given to my partner, steak was very heavy. Prawns were light. 2016 Staff and management shady. Food wasn’t great either steak came in thick slices and when cooked were too large and difficult to palette. Not a great experience at all
K B . 2023-04-10
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*the name of a cocktail!! >Funky environment. >Great service. >Cool 'hot rocks' steak experience with great sides. >Enjoyed the cocktail menu too!
Tang18 . 2023-04-01
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16 of us visited last night for my 40th birthday. Every one of us left full and happy. The staff were brilliant the whole time, and whether it was the halloumi, duck, salmon or steak everyone commented on how good the food was. The meat...
roy83 . 2023-03-26
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Absolutely fantastic! Amazing food, amazing experience, amazing staff! We had to re-arrange our booking a few times but the staff were very accommodating, the meat is fantastic and the chips were good too (crispy outside, fluffy inside). We went with 3 vegetarians and two meat eaters, expecting to enjoy the atmosphere but we didn't think the vegetarians would get a rock...but they did! It was great and the halloumi/quorn didn't burn, everything was fantastic and very filling. We were celebrating two birthdays and got a complimentary dessert, which we struggled with :) The atmosphere is great and the decor is very warming, I Highly recommend On The Rocks to everyone. This is my second time going and I will be going again, such a unique experience.
Chris Jeffreys . 2023-03-13
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Me and my fiancé stumbled across this place by accident and it was an unexpected delight, the staff are incredibly friendly and accommodating and the food was phenomenal. We opted for the butchers feast which included a selection of meats from different cuts of steak, as well as lamb and duck, with sides, trio of sauces and a drink each for £80 which we thought was unbelievable value alongside being great cuts of meat! We finished on cocktails served by a lovely waitress that went down perfectly. Overall and amazing meal and will be a frequent visitor in the future. Cheers guys, you’re all a credit to the place!
Thomas Taylor . 2023-02-20
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Highly recommend this place if you want to try something different then in a usual restaurant. The stake cooking by your self is great idea! We went there with our friend for Valentine dinner and the experience we had was fantastic. Definitely will come back. Food great, atmosphere calming and the staff fantastic!
Santa Removals Ltd . 2023-02-15
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Our first visit but definitely not our last. Great food and lovely service. 😍
Brenda Robotham . 2023-02-05
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An unusual experience cooking your meat on hot stones but delcious meal. Staff helpful and attentive. Not a huge place so would advise booking especially if in a large group. Bar area downstairs.
Wendy Simmons . 2023-01-19
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We wanted to do something special to celebrate a birthday. Booking for a group of seven was quick and simple and we received a polite and cordial welcome. Service was excellent, attentive but not too intrusive. We enjoyed cocktails and other drinks before starting on the well presented and tasty food. Two of our group had never experienced “On the Rocks” cooking before and they enjoyed the new experience. All of us had lovely meals and a great time. My only reservation is that none of us were able to finish all of the excellent food. I would have preferred the option of a smaller piece of steak to leave more room for the delicious chips and salad and perhaps even a desert. The meal was not cheap at £325.44 for seven people but the quality of the food and the excellent service was still worth it.
Robert Burley . 2023-01-15
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Great service, lots of staff on who were very attentive and delicious food. I had salmon but most of the family had steaks and the sides were lovely too as well as the salad that comes with the mains.
batergater . 2023-01-07
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A few people had recommended this place to me with glowing reviews. I must say it was amazing, me and my mate had steaks that came out on a hot stone so we could cook as we wanted. The friendly professional staff add to a great atmosphere 👌 10/10
The fair Rambler . 2022-12-31
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Great food with a nice concept. Very good rib eye cooked exactly how I wanted it
Jason Pritchard . 2022-12-13
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Thursday night, reasonable atmosphere, staff not very attentive or well trained in parts and although the steak was good, paper packets of salt and £32.95 for a fillet seemed on the tad expensive given location and room etc.
stitchknight . 2022-12-04
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Have been to eat here several times over the years and have always had a great experience. Recently went to try the festive menu and was not dissapointed. Absolutely delicious! A big shout out to Jacob that served us, great customer service and recomended some amazing cocktails. Thank you!
Kia Macleod . 2022-11-29
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What a fabulous meal, unique experience cooking our own steak both rib eye and fillet and starter chorizo..to be recommended!
SRS0309 . 2022-11-05
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Been here a few times always great food it is a bit expensive but they're really good stakes.
Robbie M . 2022-10-30
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Booked for my brothers 50th and daughters 15th birthdays, such friendly and helpful service. Steaks and food were all excellent. Thank you x
Julie durston . 2022-10-15
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1st time visit. Booked a table for 4 people. Kya explained how it worked, food was very good and the experience was fab. Most item in the main course come on a volcanic preheated slate, the you can cook it to your taste. Defo need to have something like this in every city.
Alison Clayton . 2022-10-15
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Very nice food and a big portion - monkfish, salad, chunky fries plus two adds - I had coleslaw and onion rings for 16£
Robert Krakowski . 2022-10-13
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Best meal out we've had for a long time, staff are excellent. I'll be honest sometimes you walk in somewhere and see a young staff team and think, ut oh, but these guys are great and communicate well and are very welcoming. The food was great and cocktails delish! Cooking your own meat on your own hot rock is a fun experience, one I'd definitely repeat regularly if we lived closer. As a side note it is above a little pub, so don't think your in the wrong place when you arrive, yes you do need to walk through to the back and up the big stairs... oh and I loved the decor too, all wood and twinkly lights, very nice.
Emma Cowley . 2022-09-26
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It was my cousin’s birthday when him and his wife came and visited us in Rugby and prior to the visit he mentioned that he would like to go for a steak meal in the evening. With a bit of research we found The on...
andrewlO3436LS . 2022-09-18
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Great food and service! Definitely be returning as steak was great.
Jamie Price . 2022-09-11
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Came here yesterday and the staff are so lovely! The lady I booked with over the phone was so nice and managed to call us back and get us in earlier after a cancellation. The idea is fantastic and of such good quality, felt so welcomed here! Will definitely come again
Mariella . 2022-09-10
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Fantastic place with such friendly staff.
Mark Elliott . 2022-08-16
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The single best dining experience I’ve had in Rugby so far. The two cuts of ribeye steak I had were simply divine and the caramel brownie was excellent. Even better than that however, was the service. Headed by the dynamic mother-daughter duo of Christine and Kya who were professional and friendly adding the cherry on top to a lovely evening. Would recommend coming here to anyone within a 100 mile radius of rugby and we will definitely be returning in the near future.
Max Elliott . 2022-08-16
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Wonderful place for steak. Best I've had anywhere!
Roy Healey . 2022-08-06
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Possibly one of the best “Hot rocks” I’ve ever had, it was my buddy’s first hot rock experience, and he was blown away. Amazing service, even better food, great value for money, highly recommended. 🙏
Hastings Kickboxing Academy . 2022-08-03
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Great experience... Good service
Adam Seed . 2022-07-28
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We’re regulars to Libertine in Rugby and are always so impressed by the food and service. The young ladies front of house are wonderful!
4253 Opinions
Got to the restaurant on the 10/11/24. Was driving back home after a busy weekend and decided to stop for food. Diverted off the route specifically to go to TGI. Stood around in the foyer for around 10 minutes. Finally got asked to sit at the bar as the table was getting cleaned. Got to the bar and ordered some drinks. At a push there were about 5 tables with people in the restaurant and tens of empty tables to choose from. 10 mins later sat at the table, got given the menus. Waited another 15 mins before the order was taken. When ordering food we got told they did not have some items we wanted, which would have been good to mention when giving us the menus. Never mind, ordered something else. Also, not sure how exactly the table was getting cleaned and what were waiting for because between the 3 of us we only had 1 fork. Likely meaning that the table was not cleaned from the previous party. Fast forward very painful 40-50 mins food started to arrive. 2 main dishes my friends ordered were fine. My food, however…. Wow. I mean, I go to TGIs VERY often and order a delivery even more often. When I say I had better food arriving on the back of the moped in the middle of winter - I mean it. Ordered maple glazed corn ribs, boneless hot wings + chips. All to arrive at the same time. Pork ribs arrived, asked politely to swap it to what I ordered (the waitress did repeat the order back and she did repeat corn ribs back not pork so not sure what went wrong there). All well and good, this got taken away. Wings arrived. The blue cheese sauce was covered with some weird film (almost curdled on top) and genuinely felt that it was just stood under the lamps for a good while. Chips never arrived. Asked where they were and got told that they were going to be here in a minute as they were “just plating them up”. Another 5 minute passes and “corn ribs” arrive. Picture 8 or so pieces of steamed corn with absolutely nothing on it. No sauce, nothing just steamed plain corn. At this point, still with no chips, I asked for a manager. In the meantime chips arrived. Absolutely inedible with so much salt on it that it could give you instant hypertension. Manager arrived. I explained that it’s been a very poor experience and she asked me what I wanted to do and offered to fry a fresh portion of chips. Considering we still had another 2 hr drive to go and these took over an hour to come out - I politely refused. Corn also came back, same pieces as before but this time garnished with things that are stated on the menu. Manager couldn’t really explain what took so long or why the food was such a terrible quality but said she’d go and have a look “what could be done about it” and promised to come back with the bill. Ok, waited another 5-10 mins no sign of manager. Asked the waitress to bring us the bill. The manager did take all of my items off the bill in the end. Overall really poor experience, guys. Like I said before I go to TGIs often and I know what to expect food wise. Don’t come to not pay. I want to pay but I also want decent food that arrives in reasonable time. All in all around 1.5hrs of time wasted on a long journey home.
47 Opinions
Grolsch was off very cloudy and tasted bad ,not the barmaids fault and she did offer me an alternative just very bad management or useless bar cellarman, management must think people are idiots selling beer that was clearly off thinking people are too stupid to notice,keg beer is so simple to keep so please don't insult my intelligence by telling me you didn't realise,shame nice place just totally useless management