Gills Fish & Chips in Gateshead

First time ive ordered from here was lovely definitely will be ordering again

Took 1 hour & 45 minutes to deliver a pizza 3 minutes around the corner

Come on Time the meal was awful

Lovely, fast and great communication

Bought fish and chips very nice and hot.

Never ever put batter on or salt and vinegar I would even buy bags of batter put it on menu 😃

Delivery l8, ordered large garlic nd got small garlic!!!! Chips GREEN!!! Food FREEZING COLD!!!! Absolute JOKE, no apologies!!!

The food was great as alway thank you

worst bolgnese pizza ever ...no sauce in it just mince and fat by the looks of it...1 slice and rest went in bin pure rubbish £14 doon drain ...honest worst worst pizza ever absolutely rubbish,

Served within a few minutes of entering shop,food was still hot when i got home.

Order notes wernt followed again and the wrong wrap was delivered

chips and fish cake were sound but the kebab seemed like it had been sitting for hours, wasn't fresh at all.

Disgusting ive been throwing up all night should of known when it showed up 5 mins after ordering , wasnt cooked at all

the food was lovely my husband enjoyed his tea 🙂

Very nice but to many chips for us.

as always best takeaway shame I don't live closer

The red cabbage is back to normal! Everything was delicious and fresh just shame about bones in fish xx

Salad is disgusting not fresh at all

Fantastic chips, so hot and great taste

Driver left food at the door step and never knocked on the door

Absolutely delicious! everything was so tasty hot and fresh!

Curry sauce is amazinnnnnnggg! Pizza and chips were good too 😂

Nowhere near the standard i expect

Food was delicious. Had stopped ordering for a few months after ordering multiple times a week as the quality went down hill massively, but back to being TOP quality. Will 100% be a regular customer again if quality doesn't go back down hill.

tasty and ready when I turned up to collect.

The staff were very very rude absolutely shocking

Was very unimpressed with how long it took for my order to arrive, when it did the chips were cold

put garlic and chilli sauce on wrap when only ordered chilli as I find garlic sauce very sickly.

Just gave me a battered sausage instead of a smoked sausage but taste good still

Sat warm under a light as soon as I ordered it was “ready” also states no where that sauce comes in the kebab so picked it up with warm g sauce all over the chicken

I know the resturant gets busy but waiting nearly 2 hours for a delivery is not the best. The food was warm at best and the pizza was soggy/undercooked. Disappointed as we regularly order from here and it's normally much better

Delivery driver was great on time and great service food was poor NO garlic butter on the garlic bread cheese and kebab meat doesn’t looked cooked .. total waste of money .. no point in ringing the shop as it’s not often they do anything to resolve your issue .. too many times this place has disappointed me so I won’t be returning and would advise other people to think twice of ordering from here .. it used to be the best place around here now it’s one of the worst

Food was good but missing my cans of pop again

Delivery very late! Food cold and shop didn’t want to know absolutely shocking behaviour

There was hardly any cheese considering I paid 2pounds and it was cold for being 15min early I’ve never had a more like warm kebab

so annoyed my order was delayed twice and still late!

not the usual quality the pizza was burnt very disappointed

Food are disgusting. Overpriced!! Please avoid this place. Shop owner have no maniers or any costumer care skills.

I live in a block of little flats. my buzzer wasn't working the driver didn't have the sense to buzz one of the residents in the flats to deliver it I waited over a hour and 120 minutes I had to pay extra delivery to get my order back I payed £14.20 for burger and chips

Paid £2 for a run of garlic sauce, when arrived they told me it was drizzled on the pizza, it wasn't, the pizza had zero flavour of garlic whatsoever and no, I could not see the drizzle on top of the pizza even though he told me you could and pointed at it. My order says garlic sauce which is what I expected, rude staff unwilling to budge. Mediocre pizza. Rip off prices.

No chips!!! Becoming a regular thing, missed parts of order

Foods went downhill again. Food always used to be banging from here but been very hit and miss recently (mostly miss). Won't be back

Massive portions, belter pizzas, lush kebab meat and a chillie sauce that hits the spot. I do a 20 mile round trip to have their pizzas.

the drive was pleasant and arrived hot

The pizza I ordered was so over done and burnt on the top and the base. It tasted horrible and I left most of it so was a waste. Very disappointed as order from here alot.

missed items from my order and the cost of the sauces is ridiculous, collected and took it home (outside their delivery range) so not like I could pop back or they could send out

The award for the most stupid people must surely go to these idiots! I ordered a meal deal for £6.50 and said that I wanted the chips to be separate to the burger. They did not understand! I stated this request twice and was told it was 'not possible'!! WHY?? Have they not the ability to place a burger in one container and the chips in another. THICK or what? Well they have just lost my family as customers.

AVOID. The staff have not a clue. The food is served cold and is tasteless. AVOID if you want a decent takeaway in Dunston.

Was awful last night kebab was horrible.

Lots of staff so disorganised nothing ready even when there's food ready takes so long to get served.Prices are really high £5.20 for 1sausage and chips,chips are bitty won't be going back.

Would have been perfect but that lass dropped our pitta bread on the door then picked it up and served it to us needless to say it was thrown straight out can’t fault it otherwise the OGs wouldn’t have done that

my kebab wrap was cold when it was delivered

Would give it zero stars if i could. Overpriced. Foods massively undercooked. They need lessons on how to cook chips, kebab looks like its been left lying around for hours. Avoid at at all costs

Excellent food, piping hot and delivered on time by a friendly driver A+ service

It was rather cold on the inside couldn’t eat most of it but for the most part it was okay!

Food wasnt ready when i got there but it didnt take long. Garlic sauce is always nice and got alot of donner meat.

Terrible time management! Don’t expect to collect your order at any time you require they decide to make it when ‘they have time’ ridiculous!

Super fast delivery and pizza was nice!

Disgusting food ,disgusting staff that rip you off all them staff members and still get orders wrong put a order in for collection got there and the had added a £10a to my price for not getting sauces on my kebab wrap never again

This has went from one of the best fish shops to one of the worst. Chips tasted old and cold. portions has got smaller but prices has increased. waiting time terrible. Would not return.

Absolutely garbage meal deal 4 prices gone up items missing and you are getting 50% less food definitely one place to avoid all of the food went in the bin 😡😡

Omg I also get our takeaway from here never again has this place been taken oven ? Paid £15 more for the same tonight sauces where missing driver was ignorant food was disgusting never again

Just been to this shop for 1st time and WILL NOT return. The server glared at me when I had no cash and told me to get cash or use just eat! I simply said well it’s your loss, only to be shouted at as I left the place. Very poor customer service and should move into 21st century with contactless payment instead of avoiding tax man!

Order mixed kebab only got donner not what we ordered

Bad experience 😪 didn't get what I ordered, and it was cold and had to be binned

Food has gone right down hill lately. Use to be one of the best chip shops around. Been tonight, food very stale, chips full of bad ends and found a very long hair which just finished me off. Been coming for years, never again.

Hi I ordered yesterday 2nd dec but I have not received my treat and it’s now the 3rd? It’s not in my spam and Iv signed up to email/mailing list?

Considering we’re 10 minutes up the road, it shouldn’t take over an hour and half to deliver just a wrap and fish on a Wednesday night!

Got a pizza very nice got a kids meal chips not good

Top food as always, and great value for money.

an hour late, colder than my mother in laws heart and driver left the gate open. totally spoiled my night

Waited 2.5 hrs and fish bites were minging. Chips were soggy

Absolute garbage all the food was cold. The only nice thing to say was the salad was lovely and fresh. We waited so long, I feel as though the food was kept in the hot cupboard for a good hour before it reached us.

Food was nice as always. Fish and chips lovely and pizza was nice. Delivery driver was nice.

Our order was 44 mins late and when it arrived it was cold

Ordered with garlic sauce and arrive with no sauce at all

Wow.. just been for fish and chips. Super long wait and we were the only people in. Chips cold. The box has a partition in so you get less chips. 7.50. What an absolute rip. What a shame used to be fair and good, won’t go back ever. Hope the owners enjoy taking the money for less in times of hardship. Shame on them. Robs round the corner is much much better value for money.

Service was incredibly slow and I mean slow. Chips were very very cold?!!!Poor portion size for money hardly any chips at all. Gone down hill in a BIG BIG way. My friend told me to go elsewhere .. I didn’t listen and boy was she right. Where is the value for money. What a honestly terrible amount of food you get. Won’t go back and you shouldn’t either. They’ve became complacent and dropped the ball with this one.

Food and service was shocking!! Usually order from here multiple times a week but probably never again if this is the new standards! Should be refunded or resent a meal that's actually edible!

Tasty as always and decent sized portions

Food was cold by the time it got here did not enjoy it at all

Order from here often. Chips are dry crispy I also ordered large chips and received small. The burgers are disgusting. Disappointed to say the least.

I had requested to be served by a female member of staff who had previously served me and had consistently served me a healthy portion. This member of staff had the evening off. I explained to the son of the owners that a male employee had served me last week and that the portion of food had been considerably less than the previous week's served to me by the female. The son of the owners informed me that all portions were the same. I informed him that quite clearly they were not. He then muttered; "You just can't please everyone". I told him that I was not complaining and that I just wanted to be served by the female who had served me on numerous occasions as she consistently served me the same amount. I then opted for a more expensive mixed meal. The son said; "That I would definitely get a bigger portion with this meal and that the extra food would make up for the shortfall that I did not receive on the previous week" Shocked I said to him; " That's all well and good but I am paying another three quid for this portion". He started shaking his head, then started to laugh. I have supported this shop for years , that's it for me now. No respect or consideration for the customer buying the products. Too busy trying to protect his family's interests. Another loyal customer lost to Robb's.

My order was 2 and half hours late and I tried calling the shop over and over no one answered the food arrived and it was uneatable will not order from here again disgusted with the food and the service That Was Provided I feel really let down I have been a customer for over 20 years

Food took and hour and a half, was stone cold when arrived and the delivery bloke couldn’t care less

Absolutely disgusting attitude off one member of staff which is one of the sons the one without glasses who always has his hood up… the place has went down hill massively, won’t be back would rather give my money to robs chippy they are always nice and polite in there.

Took 2 hours to receive Food was cold when arrived Incorrect order sent

Absolutely terrible service tonight. And wouldn't answer phone

Lovely kebab shame it took an hour and half to be delivered

Really tasty and burgers were awesome

Excellent quality arrived early delivery very pricy

Chips were clearly from yesterday, tasted like cardboard

Our food was lovely as always, staff very friendly. Very nice place to order from

Food is always hot and tasty can't falt anything

Best pizza n kebabs in gateshead

Brilliant service, and the food was lovely highly recommended.

Chicken kebab was so hard it was inedible.

Food not ready over half an hour after we ordered it!

Disgusting tasted uncooked showed up 5 minutes after I ordered it didn’t even have time to cook it

I deliver fast food during the week, so totally understand, that you food is not delivered straight away. Many reasons, drivers away on orders, many orders in front of yours. I noticed a comment about expensive delivery cost, well let me tell you, am sitting in the house, watching television, whilst a driver gives up their night to deliver, there will be a tip as usual, and thats the convince of me not having to drive to Dunston. Keep on doing what you are doing,and ignore the negative comments and focus on the positive comments. You do a fantastic job