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4.5

Based on 490 opinions finded in 1 websites

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Nº 118 in 739 in Redbridge

CUSTOMERS TALK ABOUT DISHES WITH..muststrawberrychickencookedsteakbunmeatpotatocheeserib
Score
OpinionsNoteGoogle4904.5

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Very nice burger and fries combos. The whole family enjoyed everything we ordered. Will be back again was the general consensus.

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Imran Yousaf . 2024-11-29

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Amazing food and amazing service 10/10

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REDHA-KA 00 . 2024-11-28

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Stone cold burgers when they arrived. Had to reheat them but didn't taste nice

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Mamun “Maserati” Ahmed . 2024-11-21

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Just ordered via uber eats and I am not happy at all. The food came cold and in a lot of wastful packaging. The mac and cheese was absolutely disgusting and so dry, I almost chocked. The burgers were flat and disappointing. I would definitely recommend that you save your money and eat somewhere else. Save your taste buds and your money.

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Eliz Junior . 2024-11-19

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My overall experience at the restaurant was very enjoyable, and I was impressed with the quality of both the food and the service. The staff was incredibly attentive and welcoming, making the entire visit feel warm and inviting. They went out of their way to ensure that I had a pleasant dining experience, which added to the positive atmosphere of the meal. In terms of the food, most of the dishes were delicious and well-prepared, showcasing a great deal of effort and attention to detail in the cooking. One dish in particular, the mac and cheese, stood out, but not entirely in the way I expected. The waiter had spoken very highly of it, describing it as one of the standout items on the menu. Naturally, this built up my anticipation, as I was eager to taste a dish that came so highly recommended. However, when I tried it, I found that it didn’t quite meet the expectations I had based on the waiter’s enthusiastic recommendation. It’s important to note, though, that taste is highly subjective, and what may not have been to my personal liking could easily be someone else’s favorite dish. While the mac and cheese wasn’t exactly what I hoped for, it didn’t take away from the fact that the rest of the meal was very enjoyable. The flavors in the other dishes were spot-on, and it’s clear that a lot of care goes into the preparation of their food. Combined with the excellent service, this more than made up for the one dish that wasn’t to my taste. Overall, I had a great experience and wouldn’t hesitate to return. I’m eager to explore more of the menu and discover other dishes that I’m sure I’ll enjoy just as much as the rest of my meal this time.

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Fahad Khan . 2024-11-18

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Burgers was on a another level, chips n sweet potato where on point and mac and cheese tasty 🍔🍟

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Al . 2024-11-17

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Really average place, just lacks so many different elements that make a good burger. Not to mention the bone in my food. Probably won't last long in this area.

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Jamee A . 2024-11-15

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I recently visited Ghost Burger in Ilford, and unfortunately, it was a very disappointing experience. Right from the start, the service left a lot to be desired. The staff seemed uninterested and lacked basic courtesy and attentiveness. After quite a wait, our food finally arrived — but it was cold. When I informed one of the staff members about this, they shrugged it off and said, “Our chef was prioritising the bigger group.” This response was not only unprofessional but also made us feel like we were a low priority just because our group was smaller. Finally, at the till, I expressed our disappointment with the food and service, only to receive a dismissive “fair enough” from the cashier. No attempt to remedy the situation, no apology — just complete indifference. The atmosphere might have potential, but without basic customer service and respect, would NOT recommend Ghost Burger Ilford.

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Fawzia Tasnim . 2024-10-30

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I had a double smash burger with regular fries, and sweet potato fries and Thai me wings. Great service, friendly and attentive.

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MA . 2024-10-29

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Honest opinion: The ghost burger, strawberry mojito drink are delicious, so is the Oreo milkshake. The shop itself does lack an atmosphere as it rarely has anyone inside. The staff in this shop are very friendly though. The price for a burger, chips and a strawberry mojito being £21 is competing with central london so I’d say it’s overpriced.

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Shah Hussain . 2024-10-26

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FANTASTIC FOOD and GREAT VALUE FOR MONEY!!!! MUST TRY!!! Went with my family. We ordered a variety of food. I highly recommend you try a bit of everything. Quality meat and service was exceptional. A great place to dine with great ambience. Compliments to the chefs.

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Mohammed Adam . 2024-10-26

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I’ve been going to Ghost Burgers since it was a garage in Bethnal Green… and I have never had a bad experience - this time was particularly excellent, both Yusuf and Saaleha were so attentive and friendly and responded to all our requests and joked around with us. We’ll definitely be returning again!

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Samer Ullah . 2024-10-26

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Been going to Ghost Burgers since they first opened out of a little garage and it’s great to see it getting its own shop. Genuinely delicious burgers and great service from Saleha and Yusuf always 💯

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Umayair Ullah . 2024-10-25

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Ordered the chicks on fire meal and it was absolutely beautiful. The spicy chicken with the potato bun that felt sweet with every bite, was delicious. Absolutely recommend for its price, loved the place and would definitely go again. Lucky to have this near me in Gants hill. :)

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Beatrice Prepeleac . 2024-10-24

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First time at Ghost Burger, had amazing customer service from Amelia, they were very helpful and patient. 10/10 👍🏽

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Arif Ahmed . 2024-10-23

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The food was fantastic, I was served by Amelia who was extremely helpful and patient. Would highly recommend 10/10 😄

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Zubair Ahmed . 2024-10-23

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Amazing service by Amelia and Yusuf

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Omair Ali . 2024-10-23

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Great place to dine in and amazing service from Yusuf. He helped me and my boyfriend pick a good meal and was especially helpful.

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Amelia . 2024-10-23

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Very lovely jubbly my server Yusuf was very lovely and jubbly 👍🏽

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Ubaid . 2024-10-21

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Ordered myself the Thai wings, they were delicious. Service was amazing as they recommended great menu items. I was served by a young man called Yusuf.

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Ismael Ahmad . 2024-10-21

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Amazing service from both Yusef & Amelia! Food was perfect, mojito was excellent. Cant complain about a single thing. - LZ

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Ellon Fletcher . 2024-10-21

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good food and customer service. My waiter Yusuf was very respectful and helpful, he guided me through the menu and had an excellent attitude. Food was great and served within reasonable time. great experience would recommend👍

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Yasin Ali . 2024-10-21

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Was served by a young gentleman named Yusuf, he was very kind and patient when helping me and my family order, food was also 10/10 and served very quickly, defo coming again soon

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Ibrahim Ahmed . 2024-10-21

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I can't rate this place enough. First time there tonight and the service was amazing!! all staff were supper nice and accommodating. Food was super tasty, would highly recommend this place.

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Ben Picknell . 2024-10-20

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The staff member Yusuf was great, loved the food and service

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George Mardare . 2024-10-20

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The restaurant is big, so there’s lots of space to sit comfortably. The service was really good, the staff were friendly and attentive. The food was very tasty. The Wagyu burger was delicious and cooked just right. The Wagyu steak was also very tender and tasty. I thought the prices were very fair considering its wagyu. Overall, Ghost Burger is a great spot for anyone who loves burgers and steak. I would definitely recommend it!

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Tarik . 2024-10-20

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My order was taken by yusuf and my food was served by musa, their customer service was excellent😄

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Fardeen Malik . 2024-10-20

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Very good customer service from Ameilia. Made sure we got all our food and came by here and there to ask if we needed anything else. Very caring. Food was good.

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Thas Thas . 2024-10-19

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Love the food and love the place Looks amazing and I feel like I could eat there every time Iam near the place AMILIA the best worker I’ve seen so far, kind and respectful and hard working Gorgeous I must say

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Mario Pislea . 2024-10-17

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Ghost Burger and fries was nice went for late birthday meal on way back from westfield food didn't take dat long to arrive and hope to go again.

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Asif Qadir . 2024-10-16

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Highly recommend eating here, the food was amazing and their customer service is excellent

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sara malik . 2024-10-13

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The food it did taste nice. The staff are friendly and their kind hospitality. Would like to come back again soon one day.

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ruby hussain . 2024-10-13

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Had a very good time, my waiter Yusuf was excellent and was patient with my family.

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Saqib Ahmed . 2024-10-13

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Came with friends, very friendly people especially amelia. I had the ghost burger and it was amazing. Would definitely recommend!!

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laiyana nessa . 2024-10-13

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I loved the dark interior and the service and food was also really good, would go again

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sumaira khaled . 2024-10-13

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The burger and sauce were standard, not served warm, but the service was friendly and attentive. I highly recommend the Oreo shake.

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S. Farhad . 2024-10-12

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Food was great. Amazing service from Yusuf. The classic smash was amazing and so was the wagyu steak box. Highly recommend to try this place and give it a try

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khadijah Yusuf . 2024-10-10

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the food was delish!! thanks amelia

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Anah . 2024-10-10

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We decided to try this burger joint out, and wow. One the best burgers I've ever eaten. I had the wagu beef burger with pulled beef and it was fantastic. Cooked to perfection! A very friendly and knowledgeable young lady called Amelia was on hand to help us, and she was brilliant. Great experience and definitely recommend.

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Peter Cooper . 2024-10-10

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I went here with my friends for my birthday today- everything was absolutely lovely!!

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Fariza R . 2024-10-10

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Came here for the first time today. I had the signature Ghost Burger meal, absolutely delicious, nice texture and really balanced flavour, you can taste everything in the burger, it is definitely a good place to come with friends and family. The whole experience was on point. The server (forgot to ask her name 🤦🏾‍♂️) was professional and friendly, made the whole experience better than it already was. Absolutely going again with some guests

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Roman Haider MHD Bellal Hossain . 2024-10-10

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Was a very nice food spot and was served by a young man called Yusuf who helped us decide and gave us time to relax. Made us feel very welcome. 10/10. would defo recommend

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majeed qasim . 2024-10-10

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really good foodl. had an awesome server called amelia - literally so nice and really helped us w/ our friend's surprise bday party

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Raina Rahman . 2024-10-10

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I came with a couple of friends and the service and food was top tier. the food was delicious and the waiter (Yusuf) helped us decide on what meal to have. over all 10/10

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Yahya Yusuf . 2024-10-10

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Went here with my friends and had an amazing experience. The server Amelia was amazing and so friendly, definitely recommend 😍😍

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Diya Nandha . 2024-10-10

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best place to eat with your friends. We had Amelia who was an amazing server😊 Helped us with our friend birthday and was really kind! Made this experience really enjoyable!

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Arianna Suthakar . 2024-10-10

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the food was so good and the girl who served us (amelia) was really sweet

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Alvina Khurram . 2024-10-10

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Amazing burgers, customer service was great and definitely worth the price Defo recommend !!

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Walisa J . 2024-10-09

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Came in with a few of my friends. Was served by a young gentleman called Yusuf. Served us with respect and was very joyful. Had the Thai me wings which were very good size and very flavourful.

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Ubayd Islam . 2024-10-09

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excellent service, lovely food and staff!

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sababa khaled . 2024-10-08

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The food was amazing and had great service from Amelia she was very kind and gave great recommendations

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ithmam uddin . 2024-10-08

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First time coming to Ghost Burgers, could not be more pleased with the service alongside the food. Came with my friend and ordered the Ghost Burgers and the Big Rib and honestly would definitely come back again and the service was top tier aswell, good vibes good environment, everyone come down for best experience. 10/10 big shoutout to Tadi Aryan and Yameen for their amazing service, needs a raise ;)

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raees noray . 2024-10-01

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Great food, filling and good produce used. We went on 28th September, the young lady that took our lunch order was kind and attentive. If I had to pick on one thing, and that’s me being very picky… the dark interior is a bit too dark with the dim lighting

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M Ditta . 2024-09-28

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Ghost burger was amazing- There were 5 of us and we went for dinner and the burger was one of the best we’ve eaten. We couldn’t stop recommending this burger to everyone. I’m not a fan of beef but I really enjoyed the ghost beef burger. It’s a bit on the pricier side- the burger itself was £14 without the meal but was delicious

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Saalihah . 2024-09-27

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Lovely atmosphere, great food and amazing service

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Jazzywharris x . 2024-09-24

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Delectable burger place. I have been to the Hoxton branch few years ago and I throughly enjoyed it. Then when I found out it was opening another branch in Gants Hill I was pleasantly surprised. The took the spot where Tinseltown use to be (memories). Upon arrival we were greeted by a lovely young girl at front of house. She seated us and gave us enough time to decided what we were ordering. It was quiet for a Sunday but it was around 3-4pm so if you want to go to place with hardly any disruptions and a good catch up it’s the one. Once we ordered the food took around 12-15mins and considering there was three of us it wasn’t too bad. Burgers ordered: - Classic smashed - Truffle smashed and - Chilli cheese smashed I would highly recommend all these burgers the first two had a lot of sauce, so bear that in mind when ordering. The fries …. Chefs kiss 🤌🏽as well as the free sauce that comes with it. The mocktails are luscious, always delightful when drinking and my fav is apple and strawberry. The blue one was lychee flavour and considering I’m not a lychee fan I enjoyed it. If you are in the area it’s a must visit.

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Faye . 2024-09-23

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Really tasty burgers, one of the best in London. I would highly recommend to try the chicken tenders. Amelia was very welcoming and provided exceptional service.

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Hasham Hanif . 2024-09-23

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It’s “Amazing”. Can’t describe it any better. Came with zero expectations and loved it. 100% recommended. Super friendly people. Phenomenal service. I’m coming back

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Nur-E-Alam Maruf . 2024-09-21

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The standard of the cuisine and the caliber of the service were both exceptional. I will undoubtedly be returning. The Raghu burger was of the highest quality.

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Mike larry . 2024-09-09

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Very good food, spacious venue. Also space to pray. Great service by Adam

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Ld Ld . 2024-08-10

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Great food and customer service!

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Erinda Selmani . 2024-08-10

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The food was great and the customer service was excellent. We were asked many times how the food was and they were very attentive.

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Annam Mirza . 2024-08-09

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Excellent food and service, Adam Arian & Latifa were great from start to finish. A big thank you once again.

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Arqam H . 2024-08-09

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Food was so bland, over priced. No Sauce no cutlery, only disposable cutlery. The staff was good and friendly, but the place itself is so dead and boring, I went with my family, so disappointed.

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Z J Raja . 2024-08-08

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My experience at Ghost Burgers Gants Hill was absolutely excellent. Firstly, the food was amazing but even better was the service. In particular the waiter Shahyaan seated me and my friends to our table and took our orders very kindly, giving us many recommendations and showing us all the options we could choose from. He ensured we had everything we needed in our experience here from the moment we walked in until we left. Not only did this shape my experience here, but has ensured that I will return. Thank you Ghost Burger team, and more importantly thank you Shahyaan.

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Fajr Ahmed . 2024-08-06

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Spent £58 for a classic burger meal with a milkshake, wagyu box, ghost burger and 2 strawberry mojitos. Whilst the food was good, it was definitely not worth £20 per head. Service was great though and the atmosphere was really quiet - music was a bit loud but the staff was polite about it and turned it down for us.

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Safa Akbur . 2024-08-05

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Really great gourmet burgers. The loaded fries were good, lots of meat and sauce 😋

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Abu Shahriyer . 2024-08-04

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I've come here with a few family members, the staff were absolute disgraceful and I will never eat here again. There was no customer service I had to get up and ask for help a number of times and the music was also too loud and innapropriate for the setting. The food came out cold and at this point I had enough of complaining. The burger was also undercooked and tasted like nothing. I had to ask many times for a steak knife and was then given wooden forks for a bloody steak meal? I've also asked for a well done steak and I've got rare and there was blood juice on my plate which disgusted me the most. I believe there was also the manager present and there was no sense of management style as he was stood in one place and not helping when there's kids running the shop. The manager seemed careless and rude so I didn't approach him to help me out. The toilets were also dirty and there was water spilled all over the floors which is a major hazard to me and my family. I'm very disappointed as I've come here before but I will never come with my family again and wouldn't suggest it to anyone.

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Hannah Abdi . 2024-08-04

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Adam, Aryan and the owner have been amazing. The food came quick as was fresh and quality. Will definitely come back

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Fei Lau . 2024-08-03

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Me and my husband came and the food was worth the hype. Service was up to par and the other staff members were very attentive and made our experience so better. Will definitely come back again!

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Amelia Patel . 2024-08-03

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For context, we tried this place on a Saturday evening, relatively quiet with only 6 tables busy (should have been a sign..) Food - tried the classic beef and hot chicken. Both mediocre. Chicken was a thick, unseasoned slice of meat that was deep fried and slapped into a bun with some lettuce and cheese. Lacked flavour and the thickness meant most of the bite was plain chicken in your mouth. Chips came with their house seasoning which apparently has no salt in it, because they were flavourless. How can you get chips wrong?? Beef burger was very basic, again no crazy favours but the best of the batch I guess. Service - nothing against staff, I’m sure they’re friendly, but service overall was abysmal. Walk in, sat down without anyone directing, and then sat there for 10 minutes without anyone coming to take our order. Had to get up and walk to the counter. Once ordered, they brought our food but not the drinks and extra sauces I ordered, but again no one is around so you’re just sat there waiting. After 10 minutes managed to ask for my drinks and sauce, and asked for extra salt - didn’t come Asked for the salt again when they brought the drinks and waited.. nothing once again.. by this time my food was finished. Overall, never trying this again. Not sure if this building is cursed because I recall tinsel town being this mediocre as well

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Huzefa Qamar . 2024-08-03

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Great food and service from Adam.

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Iqra Iqbal . 2024-08-02

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Excellent taste and wonderful service. Highly recommended.

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Syed Azfar Hassan Kazmi . 2024-08-02

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Absolutely brilliant service, name is Adam. Nice hot dogs, burgers, milkshake

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Rehad Miah . 2024-08-02

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These guys have amazing tasting burgers definitely recommend to everyone !

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Berf Yavuz . 2024-07-30

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Arian is a boy on till he is such a great seller. suggest me a mind blowing option in shop that is ghost burger with garlic fries and strawbery mojito that was such an awsome experience

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Hamza Zahoor . 2024-07-24

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Good prices, great food, great customer service and comfortable.

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A Z . 2024-07-23

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When you cut corners this is what you are left with. Terrible tasting burgers , no sauce within the burger, patty was average ( worth £6 and thats me being generous) chips were okay, wings were ok. Mojito was extremely sweet. Unfortunately the main meal (Burger) was a complete let down. Service was poor, no cutlery provided, had to walk up to staff to order , ask for sauce, ask for bill and the place was empty!!! I will never go again to this place. What happened to you, you had lovely burgers when you were taking orders only over the phone and i would go and collect! Not recommended sorry! £60 wasted!

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Ro Lo . 2024-07-21

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Genuinely really impressed! We had ghost burger meal (wagu burger and fries 8/10), buffalo wings (7.5/10), Thai me wings (9/10) and strawberry virgin mojito (10/10). Service was honestly a highlight. Asking how our meal was seemed like a genuine question rather than a tick box! I will for sure return.

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Georgina Cox . 2024-07-13

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Arian provided amazing service Drfo coming back

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Shayek Rahman . 2024-07-12

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Latina provide very good service atmosphere is amazing

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mamoona masood . 2024-07-12

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Been going to the original Ghost Burgers in Dalston for ages and to my surprise, when I heard this opened, I was ecstatic. The food came out within 15 mins and the wagyu steak box is so delicious. We were gob smacked by how huge the wings were. Overall, a 10/10 place and we will coming a lot more.

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Shahid Choudhury . 2024-07-09

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Great service nice food. Ghost burger 7 Service 9

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Kay Jay . 2024-07-07

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Food was 10/10 the service was great from Arian.

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Emanuel E . 2024-07-07

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The chick in the box was nice but the wagyu box was alright but not the best and the service was great by Asma as she ensured to look after us and give us whatever we needed.

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Farzana Rahman . 2024-07-07

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We went there for the first time a couple of weeks ago. Unfortunately it was a very disappointing experience. The décor of the restaurant is very depressing and has not changed very much since it was another restaurant several years ago. The food took forever to arrive approx. 45 mins. When it did arrive, the burgers were really tasteless. The Brioche bun did not feel fresh and fries looked like frozen cheap basic supermarket fries. The drinks on offer was some unknown brands which didn't really taste well either. And the cutlery was of low quality wood which kept breaking when used. We normally give a second chance to restaurants if first experience is not positive. But this was pretty bad and we won't be going back again.

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ILYAS MALIK . 2024-07-07

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Excellent food and athmosphere. Great. I Will be back

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Alessandro Bigi . 2024-07-06

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Aryan was amazing, really friendly and service was emasculate

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Mohammed Adam . 2024-07-06

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First time coming here after hearing good things from a friend of mine and they did not disappoint! Our server Arian (sorry for spelling it wrong!) Knew the menu inside out and was very friendly. Get the wings, there are great and very filling! Forgot to take pictures as I was enjoying the food to much!!

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monsur hossain . 2024-07-05

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10/10 experience, customer service and food was impeccable

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Atiq Khan . 2024-07-05

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The Food is amazing. I rate the burgers highly as I don’t think I’ve had a better burger anywhere else. The staff are great and good vibes.

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Hashim Anwar . 2024-07-05

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We walked a received excellent service from start to finish. The Ghost burger was really nice, i would recommend to anyone this place!

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CM . 2024-07-05

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Good food, good customer service, would eat here again.

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S. Yasmin . 2024-07-05

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The wings (Thai something) were very good as was the steak box. Great service, super attentive from our waiter. Will come back.

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Humayon Pramanik . 2024-07-05

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Food was cold service was poor had to wait 1hr 15 for my burger came cold and every time asked how much longer kept telling me 5mins and same answer each time

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Saiif Zaman . 2024-07-04

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I ordered the ghost burger. Was nice, nothing terrible to say about it but also not "wow, i must go again". If i was to return, it would be for the customer service. Really good guys working there - although the guy working at the tills got an "A" in Math but struggled to divide £38 by 2 - haha. The fire warden who works there was also a top bloke.

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Abdul Karim . 2024-07-04

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Service was fantastic. Friendly staff, Inaya was very professional and answered all my queries

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MJ R . 2024-07-03

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Arian ,hannah, Thank you guys for a great time absolutely amazing food definitely worth visiting 😊

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Ashraf Hoque . 2024-07-02

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We first came to Ghost Burgers on 4th May, and was really impressed with their Ghost Burger - the patties were smashed down well and had crispy edges, taste was great and whilst the price was steep, it was worth it. Fast forward to 30th June, we ordered the same Ghost Burgers but it was totally different! It seems the patties have changed to be thicker ‘gourmet patties’, taste profile was not the same as the first time we had it, it wasn’t a bad burger but not in the same league as our first experience. It’s a shame as we won’t be coming again. Staff were friendly and the venue was nice.

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F8TAL FURY . 2024-07-01

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great customer service great food 10/10

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tyler poppy . 2024-07-01

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17 Opinions

location-iconUnit 2 Hainault Business Park
outdoor_seating_325710takeaway_325710delivery_325710

Great music, good atmosphere and nice food 😊