Based on 18 opinions finded in 1 websites

Based on 18 opinions finded in 1 websites
Nº 237 in 404 in Wrexham
Nº 64 of 104 Other cuisines in Wrexham
Opinions
Today whilst waiting for my daughter to take her theory test I decided to get a hit drink Gerrards is next to a chain coffee store , which was quite full , I decided in Gerrards . Although the decor was rather dated it was very clean . !! The service was amazing , the two ladies took my phone to charge for me , suggested I sat down and they came over with my tea and toast . Yorkshire tea fir one in a pot that gave me 2 plus cups . The toast was out of this world fresh bread that had been cut very thickly and spread well with butter All this for under £4 !! The staff went the extra mile engaging in conversation . Sadly my daughter failed , good news when we next travel to retake I can revisit
Pamela Smyth . 2022-03-30
MORE AT TripAdvisor
my exprience is always amazing love eating at gerrards confectioners all the food is so yummy and nice and lovely warm and cold drinks and best prices ever so hope you go there soon or after all this covid is over and get to enjoy a meal and a drink
Mrs leah hughes . 2020-11-07
MORE AT TripAdvisor
We are regular customers at the other Gerrards located on Queen’s Square but unfortunately it was busy so we decided to try this branch on lord street. What a mistake that was! I’ve never been to such a filthy eatery in my life! The staff were rude and unhelpful. There was a dog which was clearly not a guide or assistance dog, lying on the floor by its owner next to a poo bag full of dog poo! The sheer stench of that combined with wet dog was enough to make us want to leave without even finishing our lunch as by that time we had completely lost our appetites. I will be taking this further and reporting it to EHO. There is no excuse for the lack of cleanliness as the other branch is kept so clean and welcoming.
anon2404 . 2020-02-28
MORE AT TripAdvisor
Just had the misfortune of ordering an espresso coffee here, absolutely awful with service to match, the type of staff who make you feel you are interrupting their conversation about last nights TV - and the cost !! £2.50 for an awful coffee when the local Portuguese cafe in Lord Street make the most wonderful coffee for £1.00 ! ... I’ll not make the mistake of visiting Gerrards again !!
MIke J . 2019-08-21
MORE AT TripAdvisor
The staff including the manageress stood and looked on , till we cleared a table for ourselves. They reluctantly took the dishes over the counter. They then stepped back, and looked as we waited to be served. We were treated with curtness. The coffee arrived eventually, as did the cake....neither was that nice. We sat and watched as they fell over themselves to serve a local workman. It was obvious who fitted their opinion of a suitable customer. As a non local Welsh speaker I was embarrassed to have taken someone there. You'll find me in Nero's or Gregg's next door , next time I fancy a decent coffee and a sticky buns.... Xenophobia and homophobia are just not acceptable in this day and age.
ABZ . 2019-03-10
MORE AT TripAdvisor
We visited this coffee and bakery cafe and wasn’t impressed at all, after waiting 20 minutes for a simple sausage roll and a pot of tea to arrive we was informed that the sausage rolls will take another 20 minutes or more, we then asked for a cheese and onion pastie to be told they had none so we chose a sausage and baked bean pastie which when arrived was dry and mainly all pastry with very little sausage or beans Would we return, definitely not
Jeffrey G . 2018-12-15
MORE AT TripAdvisor
I call in here everyday for something for lunch love the staff in this shop always happy and friendly,so different from the shop on Park Avenue due to having to work in that area for a few weeks I had to use that shop and what a very rude and unhelpful lady runs it,sighing and pulling her face while I was deciding what to order although the shop had no other customers,couldn’t believe that two shops owned by same firm could offer such a difference in service.Well done Lord street .
Welshwolves . 2018-12-11
MORE AT TripAdvisor
We call here most Tuesdays for a hot drink and refuelling snack. Staff - lovely service; Food - hot sausages on brown buttered bap (usually, and this time) or brown wholemeal doorstep toast. A huge choice of confectionary (my wife's preference) - so definitely the place-of-chooice for us in Wrexham. Don't miss the sausages!!!
Bob H . 2018-03-01
MORE AT TripAdvisor
Comfortable cafe with an excellent selection of food and drink deals. Pleasant staff, good service, family friendly.
Venice2005 . 2017-03-24
MORE AT TripAdvisor
Never used the cafeteria but the "cakes to go" are excellent quality and value. The Belgian buns and vanilla slices are our favourites,
Frank F . 2016-12-20
MORE AT TripAdvisor
Stopped in here near closing and the staff stayed open a few extra minutes to serve us. The pastry was delicious!
Awarely . 2016-09-09
MORE AT TripAdvisor
Whilst in town I had lunch in Gerrards Cafe.The steak pie was gawjuss I was offered chips but i didn't want them .The staff were ok,friendly and when I asked for some cold water to cool my capachino they were very helpful.
JoyM1579 . 2016-09-01
MORE AT TripAdvisor
a lovely bakers shop, local to wrexham. Serves coffees, and snacks,
lynn t . 2016-07-06
MORE AT TripAdvisor
I Like this cafe I Like Gerrards establishments , but prefer this one to the others Ive visited so far. .Great Coffee ,Great Confectionary ,Great Staff. Worth the price.Spot On.
CUMBRIAVIEW . 2016-06-21
MORE AT TripAdvisor
Nice clean place to meet for coffee with friends. Staff are very friendly & cheerful. Nice yummy cakes. Recommend for stop for refresher on shopping trip.
Sue-Ellen E . 2016-03-23
MORE AT TripAdvisor
Visited both Gerrards establishments in Wrexham on the 2 days we were there. Excellent lunch on the 1st day (had the chilli pastie and chips)and they do a really nice cappuccino.Very clean - good food.
Arthur C . 2015-10-28
MORE AT TripAdvisor
Another Wrecsam independent business deserving if our support. Great sausage rolls with efficient, friendly staff.
arfon . 2015-08-20
MORE AT TripAdvisor
They offer a bit more variety than Gregg's, and more unusual pies and pasties which is nice to see. The food is well priced yet nice tasting, and is great if you just want to grab a quick sausage roll etc.
danielbH3902MT . 2015-07-06
MORE AT TripAdvisor
Tables outside so you can sit & watch the world go by.Fab toast ! really thick bread,just how it should be served.Not some lame excuse for bread.Lovely Cappucino so when i visit Wrexham i always go here.Worth a visit.Bit pricey but worth it.
flyinghigh1000 . 2015-04-20
MORE AT TripAdvisor
Similary restaurants in North Wales
623 Opinions
Awful lunch staff not very professional will no use again .staff chef behind carvery counter not even wearing a proper uniform, food cold .
889 Opinions
Shoutout to the two women who openly mock me when I go into the store to quietly and politely order my coffee. As a result of lodging a complaint, the company sent me two free beans (coffees for those not familiar with the app). So, silver linings and all that. Still, doubt I’ll ever enter that store again. Not really appropriate behaviour is it? Not when you work in customer service roles. And, you serve coffee…You’re not brokering a peace deal in the Middle East? What gives you, or others of your ilk, the right to treat people in this way? Nothing.
341 Opinions