German Doner Kebab - St Helens in St. Helens

Visited here the first week it opened which was my first taste of GDK and must admit it was one of the tastiest fast foods I had ever eaten. The food on this visit was just as delicious and plentiful but the friendly service certainly isn't. Why do these places employ young people who clearly do not want to be there! A young girl with wildly coloured hair had a real attitude problem on both occasions I needed to speak with her, no customer service skills whatsoever. Also, I'd called in for a quick lunch while being on-call in my job, and it took over twenty minutes for my sandwich to be ready and the place wasn't very busy and there appeared to be plenty of staff? I would also suggest there is a better way to 'open' the bread to add the filling than literally punching it with bare hands!! Expensive for a sandwich but very generous portions

I will Never come here again. We waited for the meal for more than 45 minutes. All they start to prepare is for the delivery service

Slow food, excuses of busy but barely anyone here, had to chase drink, when food arrived it was cold so sent it back. Topped off by miserable staff and WiFi not working. All in all poor. Previous experiences have been good so will give it another go in a few weeks time and hopefully sorted their act out

That place is unbelievable. Today I went there for a meal I ordered a box with chicken salad and chips. and I did receive only chips,salad and few small pieces inside. Well done guys. Not a first time it’s always problems when I order from this place

I don't know what I expected, but I didn't enjoy it! I got a chicken kebab and well, I'm not even sure it was chicken. It was greasy, slimy and looked more like Donner kebab meat. The chips that came with it were cold. The bread and salad were nice though. I won't be going again - it just wasn't nice at all.

Ordering food was simple. Found a table straight away, service was spot on and food was amazing, great value for money. Would highly recommend this place We have been wanting to go for a while. We will be returning very soon with our children The only thing to let it down was the toilets Womens dirty with a broken toilet seat and the mens was dirty and smelly with wee all over the floor But apart from this would highly recommend a visit

Ordered food today from GDK and the burger came with a half of an onion inside also we had some missing items as it’s really disappointing for a £40 meal.

Food was spot on. Best value and quality fast food there is. Much better than the Liverpool Branch. Staff were great too

I come here often and the place has improved since it first opened. The kebabs are delicious and the spring rolls are amazing. Always fresh food and staff are helpful, showing me how to use the app to get the deals. It’s always clean and plenty of space to sit with a good atmosphere, would recommend for anyone who loves a good kebab!

The food is lovely but the hygiene is concerning. I ordered a take away to collect. I sat in the restaurant waiting for my food watching them cook. The female staff did not have hairnets on, and the ones who did only had a hairnet over their bun rather than their full head of hair. The male staff had hats rather than a hairnet and hat, they have long beards and no net over their beards/ moustaches. It’s actually really gross. I watched staff coughing then handling food, no washing hands, no sanitizer, coughing over the food. Some of their nails were black with dirt, and they didn’t have gloves on. PPE isn’t hard to come by so it doesn’t make sense that they aren’t using hairnets properly covering all body hair, and wearing gloves. They should be told to go home if they are coughing, or their job for that day should be table service/ clearing away dirty tables, not food preparation.

We’ve been here a good few times before and we have had the same problem every single time. I never write bad reviews as I know that we’re all human and the odd mistake here and there is natural, however after addressing this to the staff tonight we still had the same issue. We always order extra sauces, feta cheese pickles etc.(which are all an extra cost) and we have never once received everything that we ordered. We always have to go up to the counter a few times to ask for our extras, and sometimes they’re not even in stock - which would be very useful to know prior to paying. I know the extras aren’t overly expensive, but we are always charged for things we don’t get which is very frustrating in the long run. We absolutely love the food which is why we keep coming back but we absolutely hate ordering and checking our orders for everything we asked for every single time.

First time visit, helpful staff, very fast service, food hot and well cooked. reasonable prices. large car park (St. Helens)

Great food decent prices clean store what more could you ask for teenage daughter loved the nacho donner burger and the spring rolls are amazing.

The food was lovely!! The staff really friendly. Had an enjoyable lunch. Will be going again. Recommend.*****

Me and my friend had a great experience and great food, all the food was really fresh and hot, the staff couldn't do enough for us

I came here with a friend after trying the GDK in Blackburn and in Preston. I had told my friend amazing things from my previous experiences and as you can imagine, we were both very excited. It was approximately half 9 and there was no one else in the restaurant apart from the 4 or 5 staff members working. Our disappointment started when we sat down at a dirty table that had not been cleaned therefore was full of grease. This should have been a clue of things to come however this red flag was ignored. We ordered our food which came to just over 30 pound for two box meals. That’s fine, we expected the food to be good. Our meal came and we were impressed about how quickly the food came. Second red flag. Our kebab was cold, greasy and packed with about an inch of salad. Salad is fine, but when there is the same amount of salad as meat, it becomes an issue. My phone is also currently sliding out of my hand as I can’t properly grip my phone to write this review. You may think I am exaggerating, I am not. The food was dripping with grease making it pretty tasteless and not pleasant. I am embarrassed about bringing my friend here. Not worth the drive and it’s 5 mins away. Would not recommend

I Visited Thursday afternoon, food was quick and hot, friendly staff and very clean restaurant, very good

First time visit was apprehensive due to the poor reviews but was more than happy the food was fresh hot an the lad serving was really attentive brought the food to the table.

Had heard great things about GDK. Wasn't disappointed when I recently visited with my family. Friendly staff, great food, clean restaurant. Will definitely be back again soon

Well super impressed with GDK, my colleagues had been raving about it so had to try for myself. Had a boss box, which was fantastic, very tasty and the staff were very friendly and welcoming. Will definitely be back when I am in St Helens again. Thank you

I've visited the GDK in St Helens today afternoon first time and I really enjoyed it! Melisa was very friendly and helpful. Welcome us with smile and help with our order. My Boss Box come very fast so big bravo for all kitchen team!!!! U...

Decided to visit for the first time and chose to order to eat in. All but one of the side options were sold out so choices were limited from the start. Ordered our food and chased where it was around 4 times and when chased...

Went on a Tuesday evening and waited nearly a full hour for a takeaway for when it to be ready was then told they didn’t have food and drinks I ordered so gave me replacements without even asking what I wanted. The only thing I...

Can't fault the food, it's the only reason I still come here. Ordered 1 donner box, the place was about 1/4 full. waited 40 minutes. God forbid it was a full restaurant. Absolutely no sense of urgency from the counter staff or the guys preparing...

Fantastic service and the food was absolutely delicious. Always wanted to try a GDK as I’ve heard so much about it. Luckily being in town/city where there is a GDK I had to visit. I had the big boss meal for 2 days in a...

I visited with family last Saturday, was a clean environment, I ordered 2 boss box meals and was amazed by the portion sizes for the prices, will visit again

I came in on Saturday with my partner after hearing good things from friends! I was not disappointed it is defiantly worth a try if you haven’t already, although they was busy as I could see we got our food fairly quick, everything was brought...

Expensive Luke warm food Under cooked chips Lack of choice Tried it once I will not return unless I'm really desperate with no alternative food outlets There's an Indian across the road, I'd try there next

Had the chicken and donner Doritos burger with flaming fries and three sauces absolute fantastic full of flavour nice fresh and light on the belly it’s just enough

My husband had seen this place advertised as he works across the whole north west and was in St Helens one day. He had been persistent he wanted to try here so myself my husband our daughter and her friend drove from runcorn to St...

The Absolute Worst Kebab I've ever had! Ordered Chicken& Donner Kebab with all the Salad & Chilli Peppers...No Salad present...No Chillis...Meat was a sort of Pale something! Never again 😒 🙃 🙄

Had lunch here. Nice fresh kebab and fries with lovely choice of unusual sauces. Friendly staff and quick service. Will visit again :@)

Came here before doing a bit of shopping! Food piping hot and tasty. Fast and excellent service and thanks to Lewis too who went out of his way to help

First time hearing about GDK after taking daughter to uni round the corner popped in Lewis was more than helpful when asking about the store and all the foods on menu. Prices are decent and the food quality is awesome. Clean hygienic all round including...

Great food 😋 and fantastic service from Lewis ☺️ everywhere kept nice and clean. Will definitely be back again!!

the first and last experience in this place, first of all I paid for what I didn't eat, I ordered kebab with potatoes and cheese, two boxes, one with mixed extra, when I received the order, none of the boxes had cheese, they took them...

The experience was not what I expected. But this isn’t a negative review. Food was good, service good, large portions. Hope it’s a success.

Upon my visit I was greated nicely by staff, the place was clean and food came fast and I enjoyed it alot I would definitely come again

Really good experience at GDK St Helens. I ordered online for click and collect, which I would definitely recommend, as when we arrived on 8pm on Sunday evening we were told it was an hour wait. We only waited about 15 mins because we had...

Having heard so much about this establishment I was looking forward to visiting it. However I must say I was slightly underwhelmed. There was a long wait for the order. The portions had reduced in size and the accompaniment of chips was cold. Needless to...

Poor service - I came in a quiet time around 8:00pm. 2 lads occupying the self check out so I thought to order at the front till. I get there and 6 staff are huddled around talking whilst on their phones. Stood there for about...

Amazing service visited last Saturday and I was blown away was greeted by a lovely young lady at the toll by the name of sophia who was able to tell me what was in the food and portion sizes as I was with my children...

What an amazing place to eat! The food was absolutely delicious and we really did not expect the sizes the be as big as they were. We had the doner wrap meal and the boss box mixed kebab- both amazing. Staff were great despite it...

Great food and service, hollie the staff member was brilliant and very polite, highly recomend going there. Hollie thank you for today

Brilliant service from Sophia, she was very helpful ! Food was delicious and hot :) :) :) Happy that we now have a German doner kebab in St. Helens.

I visited hear a couple of weeks ago, obviously reading other reviews, the teething troubles which are to be expected when opening a new place, had thankfully been sorted. We had lovely food, nicely presented and brought over to us in good time. Everything was...

Busted GDK today for the first time, met Holly at the front who was very helpful in showing me how to order on the machine. Holly was able to answer all my questions and smiled all the time I was in the restaurant, fantastic quick...

After reading reviews here I was apprehensive but needn't have been, like every restaurant there must have been teething problems, I went in and was met by the lovely Holly, she showed me exactly how to order and the food came promptly, hot, fresh and...

I made my order via the touchscreens as you enter I sat for 20 minutes nothing so starting looking at the staff for attention eventually a member of staff asks if I’m waiting for food, so she takes my receipt 10 minutes later she brings...

The wait 40min. The food just ok. The order mixed up. The price too much. The staff retain. Don’t bother, it fast food, overpriced.

1st time visit for our family and personally I’d not go again. Food very cold so sent back 2nd meal oozing grease and only warm. No donor spring rolls, no Tango Ice blasters. The staff are nice and the poor girl who served our table...

I, called today for the first time and probably the last time. Ordering was quite quick as quite quiet saying it was only 1:00. Waited exactly 22 minutes for my food to arrive and saying that I have 30mins for my lunch this is not...

Had the misfortune of trying this place out today with my wife. We were "greeted" by a girl who literally had zero customer service skills and had a serious aversion to eye contact. As my wife has special dietary requirements, I decided to order at...