German Doner Kebab in Richmond upon Thames

The food is absolutely cold . Every time

Missing chips & hash brown bites were freezing cold.

The food was cold & the portion size of chips was a handful

¡No sé cómo comer en el campo, defienden el país! Gente que no habla inglés, muy grosera! La cantidad que pagas no aparece en el recibo.

We have ordered two mix meat kebabs - one with garlic sauce only and other with garlic and spicy sauce. Unfortunately, both were delivered with no sauces at all.

Tuve esto como un embalaje para llevar, encantador, lo diré... pero eso es todo. Pilas y montones de carne no identificable que es gomosa, salada, grasa y fría. El único sabor vino de los encurtidos. Todo se fue a la basura. No estoy comiendo alimentos que no reconozco.

Very nice atmosphere, modern installations and the food was very fresh and hot. The fries were very fresh and very cheesy (because we ordered cheesy fries) yum 😋 You deserve this 5 stars

One hour for a lukewarm kebab. Jokers!

Delicious healthy kebab and chips, great flavours, will order again 👍

Great delivery driver, on time and friendly

After 1hr from delivery, I had to call the restaurant to find out why my order was still being prepared. Then was told there’s no drivers and for me to call Just Eat to cancel the order. After another 30mins the food was delivered, cold! So waited 1 and half hours for cold food.

Decent spot overall 👌🏾 clean & fresh 4/5* Starz

Hot on delivery; travelled well! Thank you!

There was too much meat and little cabbage, tomatoes on the Doner. Fries tasted like plastic

The delivery driver had at least four other deliveries. I monitored him stopping to deliver one before me. My food was lukewarm instead of hot.

Food was cold very unhappy but had to eat it as I was hungry

Delivery order, absolutely vile. Doner tasted like salty cardboard, fries much the same. Absolutely avoid, will not ever order from this location again.

My order never arrived. I'm fuming. It says it was delivered at 10.46 but I screenshotted the fact the driver still wasent at my house at 20.50. I'd like a full refund. I now have no dinner.

The filling in my panini was almost nothing, never seen anything like this was absolutely shocked

I ordered extra tomato, lettuce, cabbage and onion on one kebab… both came exactly the same… no extras added 😞

The food arrived cold and some of the meat was old n hard underneath the fresh meat. so disapointed.

It seems the restaurant forgot the order. The driver was quick. Ordered extra tomatoes, but no tomatoes at all.

AVOID! AVOID! 24 hours after order and still suffering (Diarrhea)! the worst meal I have ever had in my life. Smells bad, looks bad, and tastes bad. How is this place still open and serving food!!! What sort of hygiene and quality control would allow something that awful getting served to people.

horrible! Smells bad, cold, and even awful presentation. why would anyone put the cheese on hash brown while it’s hot and out for delivery!!! why is it difficult to just deliver it separately. Meat smells awful… never ordering again

sorry my order was cold and dry. i have been ordering from this place since last year every friday rhe order i get today was really bad full of red cabbage 2%meat . totally dissapointed

Fries were barely warm and the spring rolls dripping in fat and all over the wrapper

food with splendid are happily ordered from it again delivery was good driver was polite

Please when you do delivery don’t use the aluminium foil I can’t warm it up in the microwave 🙋👍

Great staff, helpful Tasty kebab Thank you

The döner did not include the usual sauces that the franchise is known for. I'd like to compare it to the excellent quality of the Swiss Cottage branch, which does this right.

Mediocre food. Cold atmosphere and basically no service. Asked for a plastic cup for the coke and that was not possible. No tap water either.

The chips were cold. I think there are two issues, one is the cold drinks were put in with the hot food and secondly, the driver does multi stops. IT’s a shame because the kebab was very nice.. just cold

Excellent food, great price and delivered earlier than expected

They always missing some orders

Strange how the prices can differ depending on the location of the restaurant. Extremely unfair indeed.

Recibí una entrega de ellos. La comida llegó fría y el pollo no parecía cocinado en absoluto. No iré allí de nuevo. En el lado positivo, los kebabs están bien empaquetados en bonitas cajas.

Was all great could do with being hotter in temperature

After all the hype, I was expecting something better What we got was mostly salad. The meat was bland won't be going back.

Need to obtain refund everything came cold and missing chips

Do not order the vegan kebab, it’s actually inedible.

The food was again very good and this time it was delivered exactly at the time I wanted it delivered.

The food was amazing. The place could've been cleaner as the tables were dirty. Other than that great food and highly recommended.

i had called them up to put sauce in the kebab wrap and they didnt do it? it NEVER comes with any sauce it's as dry as ur grandmas v

chicken was very dry...chips were almost cold. delivery was late too. (driver did apologise for delay but still it was late).

i order the coke but never come,why i have to pay?

Whole meal was cold and so greasy I can’t even eat it all 0/5 if that was an option

Prompt service food delivered was warm

driver spent 20+ minutes in richmond before coming to me and food was then lukewarm - really made the cheesy garlic waffle bread inedible and the chips sad and soggy the rest of the order was lukewarm but ok

Very positive and nice person was delivery driver.

Pathetic food quality and quantity. Ordered 3 boxes and hardly have any meat any of the box. Cold and hard chicken and even more harder. I wanted and come return the food if I was not working. The boxes are not even half filled. Such a shame. Spent £23 for salad which is useless. Guys please avoid this place. Don't waste your money

speedy delivery. food was great

Doner kebab, Sauce and toppings were at the base of the kebab……..not good …..

German Doner Kebab. Your food getting worst for more money every time! Such a disappointment…. I would not recommend it to no one!

I have mentioned to have a fork and GDK didn’t put no fork very nice of them not paying attention

23/06 at 9:30 at that time GDK staff argue with Delivery Driver went with iron tool to beat him it was a scary moment , I didn’t expect this type of customer service.

I had shaorma with chicken, it was quite good, good size portion and I also had chips with it, not the best but not the worst.... I would give 7 out of 10 for the food. Friendly staff and good atmosphere inside

Delivery was meant to be here at 20.48 and did not get to ours till 21.10. We were tracking the map and it looked like they kept making multiple stops.

Im currently having a new kitchen installed so have no cooking or heating facilities. I ordered kfc in the morning which was cold. Then complained and then ordered GDK. Now ONCE AGAIN THE FREEZING COLD CANS WERE PUT IN THE BOTTOM NEXT TO TO THE OPEN CHIPS AND FOOD. I have pictures. THE FOLD WAS FREEZING COLD AMD INCOULDNT EVEN WARM IN UP. I understand delivery is hard but this is ridiculous not only that I had to leave that food and order a pizza just to eat. I WANT MORE THAN JUST MY MONEY BACK!

Drink which I ordered and paid for not deliverd.

TL; DR: La franquicia no se preocupa por sus necesidades dietéticas, no le informa antes de ordenar que carecen de los ingredientes, le da la orden equivocada, se niega a darle reembolso, a pesar de lo prometido. Normalmente no hago reseñas a menos que tenga algo bueno que decir por un lugar, pero este lugar era tan malo que tuve que hacerlo. Muy mal servicio. Pedido en línea para probar su nueva opción vegana. La aplicación estaba mal hecha con muchos errores y difícil de navegar. Logré completar mi pedido con mucha molestia. Después de que el pedido sale para entrega recibo una llamada del personal y me dicen que no tenían ninguna de las carnes veganas y si estaré bien con la opción vegetariana. Me negué y me informaron de la orden que ya está en camino. ¿Por qué le enviarías a alguien una orden dietética equivocada si dicen que no la quieren? La persona estaba extremadamente confundida sobre cómo funciona su sistema y me indicó que les enviara un correo electrónico, además el general pregunta al equipo por un reembolso y ellos iniciarán el reembolso. Para sorpresa de nadie, no se inició ningún reembolso.

Driver had more than 1 delivery so my food cold

Quite Monday Food was fresh Staff were friendly and prepared the order well

Nice but very expensive for a kebab. Won't be able to afford it soon.

Food was awful meat was stale and crispy and inedible. Gym box was mostly soggy salad hardly any horrible stale meat anyway. For the price the 'large' chips numbered 27 chips!

I usually don't review unless I have something good to say for a place, but this place was so bad that I had to. Extremely bad service. Ordered online to try their new vegan option. App was poorly made with lots of bugs and hard to navigate. Managed to complete my order with lots of hassle. After the order gets out for delivery I get a call from the staff and they tell me they didn't have any of the vegan meats and if I'll be fine with the vegetarian option. I declined and they informed me the order it's already on its way. Why would you send someone a dietary wrong order if they say they don't want it. The person was extremely confused about how their system works and instructed me to send them an email, plus the general enquires team for a refund and they will initiate the refund. To no one's surprise no refund was initiated..

Kebab was very salty and not fresh It used to be nice before not any more shame but this is it.service needs improvement food needs to be better .not going back anymore.

Three of us went in 2 girl one guy and one of the girls I was with got the same thing as me just without cheese on top which was cheaper by around 60p and I got my order and there was barely any chicken and lamb in the meal with little to no cheese sauce whereas the girls got their meals packed with the meats a lot of cheese and free sauces on the side just because their girls and their wearing summer dresses kinda sexist if you ask me.

I ordered extra meat but it seems that I got extra lettuce.

Shame that the last 2x occassions no sauces were on the bag..delivery wasnt the best either..

Lovely however chips were cold.

Lovely kebab. Bread was delicious. Will definitely have this again. Recommend.

It is great. The staff is very polite and friendly and helpful. The food tastes amazing. The place is very clean and makes you feel very welcome!

Ok 3rd time trying to order but for some reason it's not happening

please will you let the third party delivery agent to read the delivery requests......i said NOT to ring the bell. he did, made my client have to be woken up from sleep whilst i another country..........

He clearly delivered another order before mine but that is fine, I decided not to tip in cash (as I usually do) as a result

I Visited GDK on Yesterday. The staff are awful. Even they don’t know how to treat Customers.They were very rude with me and my partner.I ordered doner Kebab. They gave in very cold condition.and smell is not as it should be. Literally we wasted our time and money. Kingston GDK some what better than this one. Please prefer other local kebabs. They are doing some what good kebabs

Much better than the Feltham branch!

Very good kebab and good service

Food cold and inedible. The number to contact the restaurant doesn’t work. Won’t be using again.

Just keeps getting worse! Portion size and packaging changes on a weekly basis, tiniest sprinkle of salad, made with very little care. I won’t be going back.

By the time my meal came it was cold. Very disappointed.

Only based on one things which I found unacceptable, ordered to eat in , asked for some tap water ( to take meds) ‘sorry we don’t have any tap water’ LOL … I’ve never been gobsmacked in my life tbh

Food quality was good. Nice kebab meat, which was not too salty or oily. Portion size was adequate there was no hunger remaining and no leftovers. Chips were slightly soggy as to be expected with delivery, but a quick blast in the air fryer sorted this.

Doner box is good, garlic dip is great

Driver called me in wrong place and made me wait outside in cold weather for 20mins .

Excellent service. Quick efficient and tasted delicious.

Food arrived cold. tiniest portion. Paid extra for feta cheese, got a couple do sprinkles.

Less quantity in doner box n fries

Only ordered 2 items and 1 was completly wrong

The portions are not as big as advertised. To be honest, it differs every time. Mostly small portions with an overpriced tag. They used to be good but in time their quality and portions degraded. What a shame.

Food is amazing and good the waiting is short I love it their

It arrives cold. Fries were cold, doner was cold

Always seem to get the order slightly wrong or deliver the wrong meal

Ordered extra mix meat for 2.99 extra but the amount was actually same or less than standard amount I usually get, then the bread and meat was like cardboard.. will not order this again

Love this place. Very clean and modern inside. Went with the donner box with chips and salad with chilli sauce. I would eat this for breakfast lunch and dinner.

Took 90 mins to deliver less than 2km, driver drove past location multiple times

Absolutely disgusting. The wrap itself was so stale it was brittle and crumbled as I picked it up and it was so cold I thought it had come out of the freezer. Used to be one of my favourite snacks, but I’ll never order again after yet another disgraceful product

Asked for the sauces to be put in the wrap instead of in little pods on the side. Didn’t get any sauces at all. Asked for mixed meat, only got beef.

It didn't turn up, nobody answered the phone when I tried to call restaurant, just eat advertised number didn't exist. Still haven't heard back from just eat email. The app said I had been delivered but nobody showed up or called me as per the number in the comments

As usually didn’t get what I ordered