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3.8

Based on 658 opinions finded in 3 websites

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Nº 595 in 810 in Richmond upon Thames

Nº 3 of 4 German in Richmond upon Thames

CUSTOMERS TALK ABOUT DISHES WITH..cheesechickenmeatsaladpaycheesygarlic

comment_iconOpinions

The food is absolutely cold . Every time

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sylwia . 2025-04-05

MORE AT Just Eat

Missing chips & hash brown bites were freezing cold.

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Jacky . 2025-03-29

MORE AT Just Eat

The food was cold & the portion size of chips was a handful

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Paula . 2025-02-24

MORE AT Just Eat

¡No sé cómo comer en el campo, defienden el país! Gente que no habla inglés, muy grosera! La cantidad que pagas no aparece en el recibo.

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Ion O . 2025-02-21

MORE AT TripAdvisor

We have ordered two mix meat kebabs - one with garlic sauce only and other with garlic and spicy sauce. Unfortunately, both were delivered with no sauces at all.

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Joanna . 2025-02-18

MORE AT Just Eat

Tuve esto como un embalaje para llevar, encantador, lo diré... pero eso es todo. Pilas y montones de carne no identificable que es gomosa, salada, grasa y fría. El único sabor vino de los encurtidos. Todo se fue a la basura. No estoy comiendo alimentos que no reconozco.

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gemma t . 2025-02-02

MORE AT TripAdvisor

Very nice atmosphere, modern installations and the food was very fresh and hot. The fries were very fresh and very cheesy (because we ordered cheesy fries) yum 😋 You deserve this 5 stars

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Cyrus Chu . 2025-02-02

MORE AT Google

One hour for a lukewarm kebab. Jokers!

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Martin . 2025-02-02

MORE AT Just Eat

Delicious healthy kebab and chips, great flavours, will order again 👍

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Fabien . 2025-01-31

MORE AT Just Eat

Great delivery driver, on time and friendly

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Camilla . 2025-01-26

MORE AT Just Eat

After 1hr from delivery, I had to call the restaurant to find out why my order was still being prepared. Then was told there’s no drivers and for me to call Just Eat to cancel the order. After another 30mins the food was delivered, cold! So waited 1 and half hours for cold food.

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Ke . 2025-01-24

MORE AT Just Eat

Decent spot overall 👌🏾 clean & fresh 4/5* Starz

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Melvin Collins . 2025-01-23

MORE AT Google

Hot on delivery; travelled well! Thank you!

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Emily . 2025-01-23

MORE AT Just Eat

There was too much meat and little cabbage, tomatoes on the Doner. Fries tasted like plastic

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Michael . 2025-01-13

MORE AT Just Eat

The delivery driver had at least four other deliveries. I monitored him stopping to deliver one before me. My food was lukewarm instead of hot.

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Colin . 2025-01-12

MORE AT Just Eat

Food was cold very unhappy but had to eat it as I was hungry

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Kate . 2024-12-30

MORE AT Just Eat

Delivery order, absolutely vile. Doner tasted like salty cardboard, fries much the same. Absolutely avoid, will not ever order from this location again.

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Kamran Zaheer . 2024-12-28

MORE AT Google

My order never arrived. I'm fuming. It says it was delivered at 10.46 but I screenshotted the fact the driver still wasent at my house at 20.50. I'd like a full refund. I now have no dinner.

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Charm . 2024-12-19

MORE AT Just Eat

The filling in my panini was almost nothing, never seen anything like this was absolutely shocked

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Hardeep . 2024-12-18

MORE AT Just Eat

I ordered extra tomato, lettuce, cabbage and onion on one kebab… both came exactly the same… no extras added 😞

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Decio . 2024-11-29

MORE AT Just Eat

The food arrived cold and some of the meat was old n hard underneath the fresh meat. so disapointed.

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Julie . 2024-11-27

MORE AT Just Eat

It seems the restaurant forgot the order. The driver was quick. Ordered extra tomatoes, but no tomatoes at all.

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Martin . 2024-11-22

MORE AT Just Eat

AVOID! AVOID! 24 hours after order and still suffering (Diarrhea)! the worst meal I have ever had in my life. Smells bad, looks bad, and tastes bad. How is this place still open and serving food!!! What sort of hygiene and quality control would allow something that awful getting served to people.

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Ahmed Elwakeel . 2024-11-19

MORE AT Google

horrible! Smells bad, cold, and even awful presentation. why would anyone put the cheese on hash brown while it’s hot and out for delivery!!! why is it difficult to just deliver it separately. Meat smells awful… never ordering again

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Ahmed . 2024-11-16

MORE AT Just Eat

sorry my order was cold and dry. i have been ordering from this place since last year every friday rhe order i get today was really bad full of red cabbage 2%meat . totally dissapointed

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Attila . 2024-11-15

MORE AT Just Eat

Fries were barely warm and the spring rolls dripping in fat and all over the wrapper

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Harty of Henley . 2024-11-10

MORE AT Google

food with splendid are happily ordered from it again delivery was good driver was polite

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Mark . 2024-11-08

MORE AT Just Eat

Please when you do delivery don’t use the aluminium foil I can’t warm it up in the microwave 🙋👍

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Gianni Colella . 2024-10-30

MORE AT Google

Great staff, helpful Tasty kebab Thank you

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Marius . 2024-10-29

MORE AT Google

The döner did not include the usual sauces that the franchise is known for. I'd like to compare it to the excellent quality of the Swiss Cottage branch, which does this right.

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Thomas . 2024-10-13

MORE AT Just Eat

Mediocre food. Cold atmosphere and basically no service. Asked for a plastic cup for the coke and that was not possible. No tap water either.

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Marco Pellegrini . 2024-10-12

MORE AT Google

The chips were cold. I think there are two issues, one is the cold drinks were put in with the hot food and secondly, the driver does multi stops. IT’s a shame because the kebab was very nice.. just cold

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Mary . 2024-09-28

MORE AT Just Eat

Excellent food, great price and delivered earlier than expected

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joe . 2024-09-25

MORE AT Just Eat

They always missing some orders

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Katarzyna . 2024-09-22

MORE AT Just Eat

Strange how the prices can differ depending on the location of the restaurant. Extremely unfair indeed.

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Terry Smith . 2024-09-06

MORE AT Google

Recibí una entrega de ellos. La comida llegó fría y el pollo no parecía cocinado en absoluto. No iré allí de nuevo. En el lado positivo, los kebabs están bien empaquetados en bonitas cajas.

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terry.a-c . 2024-09-02

MORE AT TripAdvisor

Was all great could do with being hotter in temperature

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grant . 2024-08-29

MORE AT Just Eat

After all the hype, I was expecting something better What we got was mostly salad. The meat was bland won't be going back.

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david dalley . 2024-08-28

MORE AT Google

Need to obtain refund everything came cold and missing chips

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Kerry . 2024-08-27

MORE AT Just Eat

Do not order the vegan kebab, it’s actually inedible.

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Magda Kaszkyn . 2024-08-17

MORE AT Google

The food was again very good and this time it was delivered exactly at the time I wanted it delivered.

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Michael . 2024-08-16

MORE AT Just Eat

The food was amazing. The place could've been cleaner as the tables were dirty. Other than that great food and highly recommended.

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Ammar Khawaja . 2024-08-08

MORE AT Google

i had called them up to put sauce in the kebab wrap and they didnt do it? it NEVER comes with any sauce it's as dry as ur grandmas v

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Morssal A . 2024-08-03

MORE AT Google

chicken was very dry...chips were almost cold. delivery was late too. (driver did apologise for delay but still it was late).

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Smita . 2024-07-31

MORE AT Just Eat

i order the coke but never come,why i have to pay?

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Lucian-Gabriel . 2024-07-30

MORE AT Just Eat

Whole meal was cold and so greasy I can’t even eat it all 0/5 if that was an option

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Matthew . 2024-07-26

MORE AT Just Eat

Prompt service food delivered was warm

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gail . 2024-07-21

MORE AT Just Eat

driver spent 20+ minutes in richmond before coming to me and food was then lukewarm - really made the cheesy garlic waffle bread inedible and the chips sad and soggy the rest of the order was lukewarm but ok

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mike . 2024-07-19

MORE AT Just Eat

Very positive and nice person was delivery driver.

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Agija . 2024-07-17

MORE AT Just Eat

Pathetic food quality and quantity. Ordered 3 boxes and hardly have any meat any of the box. Cold and hard chicken and even more harder. I wanted and come return the food if I was not working. The boxes are not even half filled. Such a shame. Spent £23 for salad which is useless. Guys please avoid this place. Don't waste your money

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riz syed . 2024-07-16

MORE AT Google

speedy delivery. food was great

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Roberto . 2024-07-12

MORE AT Just Eat

Doner kebab, Sauce and toppings were at the base of the kebab……..not good …..

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Mark Davies . 2024-07-11

MORE AT Google

German Doner Kebab. Your food getting worst for more money every time! Such a disappointment…. I would not recommend it to no one!

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stefan . 2024-06-28

MORE AT Just Eat

I have mentioned to have a fork and GDK didn’t put no fork very nice of them not paying attention

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Leonardo . 2024-06-28

MORE AT Just Eat

23/06 at 9:30 at that time GDK staff argue with Delivery Driver went with iron tool to beat him it was a scary moment , I didn’t expect this type of customer service.

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sanda sreenu . 2024-06-23

MORE AT Google

I had shaorma with chicken, it was quite good, good size portion and I also had chips with it, not the best but not the worst.... I would give 7 out of 10 for the food. Friendly staff and good atmosphere inside

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Adrian Similache . 2024-06-19

MORE AT Google

Delivery was meant to be here at 20.48 and did not get to ours till 21.10. We were tracking the map and it looked like they kept making multiple stops.

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Fanchon . 2024-06-18

MORE AT Just Eat

Im currently having a new kitchen installed so have no cooking or heating facilities. I ordered kfc in the morning which was cold. Then complained and then ordered GDK. Now ONCE AGAIN THE FREEZING COLD CANS WERE PUT IN THE BOTTOM NEXT TO TO THE OPEN CHIPS AND FOOD. I have pictures. THE FOLD WAS FREEZING COLD AMD INCOULDNT EVEN WARM IN UP. I understand delivery is hard but this is ridiculous not only that I had to leave that food and order a pizza just to eat. I WANT MORE THAN JUST MY MONEY BACK!

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Louise . 2024-06-13

MORE AT Just Eat

Drink which I ordered and paid for not deliverd.

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Monika . 2024-06-10

MORE AT Just Eat

TL; DR: La franquicia no se preocupa por sus necesidades dietéticas, no le informa antes de ordenar que carecen de los ingredientes, le da la orden equivocada, se niega a darle reembolso, a pesar de lo prometido. Normalmente no hago reseñas a menos que tenga algo bueno que decir por un lugar, pero este lugar era tan malo que tuve que hacerlo. Muy mal servicio. Pedido en línea para probar su nueva opción vegana. La aplicación estaba mal hecha con muchos errores y difícil de navegar. Logré completar mi pedido con mucha molestia. Después de que el pedido sale para entrega recibo una llamada del personal y me dicen que no tenían ninguna de las carnes veganas y si estaré bien con la opción vegetariana. Me negué y me informaron de la orden que ya está en camino. ¿Por qué le enviarías a alguien una orden dietética equivocada si dicen que no la quieren? La persona estaba extremadamente confundida sobre cómo funciona su sistema y me indicó que les enviara un correo electrónico, además el general pregunta al equipo por un reembolso y ellos iniciarán el reembolso. Para sorpresa de nadie, no se inició ningún reembolso.

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Ivan T . 2024-06-05

MORE AT TripAdvisor

Driver had more than 1 delivery so my food cold

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Paul . 2024-06-04

MORE AT Just Eat

Quite Monday Food was fresh Staff were friendly and prepared the order well

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Sugendran Govender . 2024-06-03

MORE AT Google

Nice but very expensive for a kebab. Won't be able to afford it soon.

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Jacky . 2024-06-03

MORE AT Just Eat

Food was awful meat was stale and crispy and inedible. Gym box was mostly soggy salad hardly any horrible stale meat anyway. For the price the 'large' chips numbered 27 chips!

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Deborah . 2024-05-26

MORE AT Just Eat

I usually don't review unless I have something good to say for a place, but this place was so bad that I had to. Extremely bad service. Ordered online to try their new vegan option. App was poorly made with lots of bugs and hard to navigate. Managed to complete my order with lots of hassle. After the order gets out for delivery I get a call from the staff and they tell me they didn't have any of the vegan meats and if I'll be fine with the vegetarian option. I declined and they informed me the order it's already on its way. Why would you send someone a dietary wrong order if they say they don't want it. The person was extremely confused about how their system works and instructed me to send them an email, plus the general enquires team for a refund and they will initiate the refund. To no one's surprise no refund was initiated..

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Ivan Tachev . 2024-05-24

MORE AT Google

Kebab was very salty and not fresh It used to be nice before not any more shame but this is it.service needs improvement food needs to be better .not going back anymore.

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Kamal Alem . 2024-05-17

MORE AT Google

Three of us went in 2 girl one guy and one of the girls I was with got the same thing as me just without cheese on top which was cheaper by around 60p and I got my order and there was barely any chicken and lamb in the meal with little to no cheese sauce whereas the girls got their meals packed with the meats a lot of cheese and free sauces on the side just because their girls and their wearing summer dresses kinda sexist if you ask me.

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Blake Strugaru . 2024-05-09

MORE AT Google

I ordered extra meat but it seems that I got extra lettuce.

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Nigel . 2024-05-08

MORE AT Just Eat

Shame that the last 2x occassions no sauces were on the bag..delivery wasnt the best either..

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Alex . 2024-04-19

MORE AT Just Eat

Lovely however chips were cold.

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Jacky . 2024-04-09

MORE AT Just Eat

Lovely kebab. Bread was delicious. Will definitely have this again. Recommend.

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Fiona . 2024-03-29

MORE AT Just Eat

It is great. The staff is very polite and friendly and helpful. The food tastes amazing. The place is very clean and makes you feel very welcome!

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Gulzada H . 2024-03-19

MORE AT TripAdvisor

Ok 3rd time trying to order but for some reason it's not happening

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Sarah . 2024-03-16

MORE AT Just Eat

please will you let the third party delivery agent to read the delivery requests......i said NOT to ring the bell. he did, made my client have to be woken up from sleep whilst i another country..........

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Owen . 2024-03-07

MORE AT Just Eat

He clearly delivered another order before mine but that is fine, I decided not to tip in cash (as I usually do) as a result

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Rhonda . 2024-03-02

MORE AT Just Eat

I Visited GDK on Yesterday. The staff are awful. Even they don’t know how to treat Customers.They were very rude with me and my partner.I ordered doner Kebab. They gave in very cold condition.and smell is not as it should be. Literally we wasted our time and money. Kingston GDK some what better than this one. Please prefer other local kebabs. They are doing some what good kebabs

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potteti Venkata . 2024-02-23

MORE AT Google

Much better than the Feltham branch!

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Jacky . 2024-02-22

MORE AT Just Eat

Very good kebab and good service

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Chris Braybrooke . 2024-02-18

MORE AT Google

Food cold and inedible. The number to contact the restaurant doesn’t work. Won’t be using again.

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Martin . 2024-02-09

MORE AT Just Eat

Just keeps getting worse! Portion size and packaging changes on a weekly basis, tiniest sprinkle of salad, made with very little care. I won’t be going back.

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Harry Bullock . 2024-02-09

MORE AT Google

By the time my meal came it was cold. Very disappointed.

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George . 2024-02-06

MORE AT Just Eat

Only based on one things which I found unacceptable, ordered to eat in , asked for some tap water ( to take meds) ‘sorry we don’t have any tap water’ LOL … I’ve never been gobsmacked in my life tbh

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UmAya . 2024-01-31

MORE AT Google

Food quality was good. Nice kebab meat, which was not too salty or oily. Portion size was adequate there was no hunger remaining and no leftovers. Chips were slightly soggy as to be expected with delivery, but a quick blast in the air fryer sorted this.

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James . 2024-01-29

MORE AT Just Eat

Doner box is good, garlic dip is great

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Ahsan . 2024-01-29

MORE AT Just Eat

Driver called me in wrong place and made me wait outside in cold weather for 20mins .

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krishna . 2024-01-21

MORE AT Just Eat

Excellent service. Quick efficient and tasted delicious.

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Leon . 2024-01-17

MORE AT Just Eat

Food arrived cold. tiniest portion. Paid extra for feta cheese, got a couple do sprinkles.

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Trish . 2024-01-04

MORE AT Just Eat

Less quantity in doner box n fries

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Dacyl . 2023-12-31

MORE AT Just Eat

Only ordered 2 items and 1 was completly wrong

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Claire . 2023-12-30

MORE AT Just Eat

The portions are not as big as advertised. To be honest, it differs every time. Mostly small portions with an overpriced tag. They used to be good but in time their quality and portions degraded. What a shame.

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Deniz Demirel . 2023-12-28

MORE AT Google

Food is amazing and good the waiting is short I love it their

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Karine EM . 2023-12-23

MORE AT Google

It arrives cold. Fries were cold, doner was cold

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Fabienne . 2023-12-17

MORE AT Just Eat

Always seem to get the order slightly wrong or deliver the wrong meal

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Natacha . 2023-12-16

MORE AT Just Eat

Ordered extra mix meat for 2.99 extra but the amount was actually same or less than standard amount I usually get, then the bread and meat was like cardboard.. will not order this again

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Alex . 2023-12-15

MORE AT Just Eat

Love this place. Very clean and modern inside. Went with the donner box with chips and salad with chilli sauce. I would eat this for breakfast lunch and dinner.

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Martin . 2023-12-14

MORE AT Google

Took 90 mins to deliver less than 2km, driver drove past location multiple times

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Daniel Claeys . 2023-12-02

MORE AT Google

Absolutely disgusting. The wrap itself was so stale it was brittle and crumbled as I picked it up and it was so cold I thought it had come out of the freezer. Used to be one of my favourite snacks, but I’ll never order again after yet another disgraceful product

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Jonny . 2023-11-27

MORE AT Just Eat

Asked for the sauces to be put in the wrap instead of in little pods on the side. Didn’t get any sauces at all. Asked for mixed meat, only got beef.

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Trish . 2023-11-19

MORE AT Just Eat

It didn't turn up, nobody answered the phone when I tried to call restaurant, just eat advertised number didn't exist. Still haven't heard back from just eat email. The app said I had been delivered but nobody showed up or called me as per the number in the comments

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Lyndsey . 2023-11-14

MORE AT Just Eat

As usually didn’t get what I ordered

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Natacha . 2023-11-11

MORE AT Just Eat

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