Gem of Norwich in Norwich

Order never received! Awful service

It co was my mum’s 80th and 9 of us went for lunch to celebrate. The staff were so incredible.. the food sooo delicious and great value too. Thank you for making it so special. I think you’ve got 8 new customers!

We visited this restaurant twice during our recent stay in Norwich. The Staff were very welcoming and attentive, our waiter was very helpful when we were trying to choose from the very varied dishes on the menu. This restaurant advertises 'Discover the wonderful taste of the Mediterranean' We had the most wonderful food on our first visit and on the second the BBQ Mixed Platter was outstanding and could have fed a lot more than the two people it was for. We would advise anyone who likes Turkish food to give this place a try, you won't be disappointed!!!

Had another amazing meal here last night with a selection of meze dishes then mains and deserts. Not many places these days so consistently spot on, I’ve had several meals here now ranging from a business lunch to dinner to special occasions and every time the food and service have been unfaultable. Hands down my favourite restaurant in Norwich, possibly even anywhere and imo very reasonably priced for what it is including the ambience and overall experience and I like the fact they don’t rush you, we even asked for a break between courses to allow room after the delicious starters and they were very accommodating Would highly recommend

This certainly was a Gem of a find, stayed in Norwich for 1 night stopped off for a drink ended having the most amazing meal, food was well presented and very tasty the staff were very welcoming, friendly and attentive. Would certainly recommend and would eat there again

1st visit and will definitely return, absolutely delicious and wonderful service. Had the £25 taster menu with lamb mains at extra cost, meze starters delicious and lamb mains beautifully tender and flavoursome. Will be returning to try out the interesting looking menu.

Lovely restaurant next to the river. Food was really good, that perfect balance of not too much or too little and the staff were attentive without being in your face.

Our 4th visit and brilliant as ever. Friendly and welcoming staff. Lovely food. Our favourite place to eat when we come to Norwich.

Distinctly mediocre and disappointing. Service was a mix of very hospitable and awkwardly brusque. Atmosphere was okay but some of the other patrons seemed not to understand basic good manners (sneezing on the wall and picking food out of their teeth). Food was so disappointing- humous was tasteless, falafel bland also, and lentil soup tasty but the inclusion of what looked like chopped, frozen veg was a budget choice on the restaurant’s part. Would not recommend unless really pressed.

Food is great but why do you have a fixed service fee 😡

food would have been good, but it arrived completely cold, for £64 I expect better

Went there yesterday (20 August 2024) at about 18:00, at the end of a day trip to Norwich. We hadn't booked. We chose Gem because of its high average score, because we like Turkish food and because it is a few steps away from the station, which we were using later. The service (from Berk, I believe) was excellent, as was the food. I can see why it is popular and the place certainly filled up while we were there. Despite that, there was no attempt to rush us. Definitely to be recommended.

Great restaurant with authentic Turkish food and more. staff very friendly and attentive.

Can't recommend this place highly enough. All the food is amazing, but who knew pitta bread could be so good! Thank you

Everything was perfect, the waiters were very polite. The food was delicious The restaurant was so pretty aswell. I dont think I've ever enjoyed myself this much at a restaurant. They also had the coolest looking sinks!

I needed to go the toilet. So i came across this restaurant. The guy with a blonde and black hair was rude and said it only for the people who are there to eat. I though of getting a food after but because of the rudeness, i opted to go somewhere else. Not happy.

Great food, lovely staff and welcoming atmosphere and well worth a visit.

Visited this place several times and have always enjoyed the food.

Enjoyable meal. Really friendly, genuine service. Highlight was lamb shish which was excellent.

Just had the most amazing meal !! Service top notch , had the octopus, tender , flavoursome and presented well. Can't wait to return

Kazıma selam söyleyin. Onu yürekten kucaklayacağım. Onu kocaman öpeceğim. Vuslata az kaldı. Ben sabırlıyım. Oda yollarımı gözlüyor mu?

Always great food and service from Gem. One of the best restaurants in Norwich and never disappointed when I visit. Lovely food cooked to perfection. So fresh and succulent. Waitress whose name escapes me is very knowledgeable and so helpful. Been served by her a few times and always 10/10.

Fantastic food and service, a real Gem!

We ate there last night 17,7,24. It was brilliant, we had a lovely friendly, cheerful hostess who looked after us impeccably and great food, loved it.

Fabulous food and amazing service, despite being full with graduates and their families celebrating. Meze tasting menu was delicious, so much to eat we were given a doggy bag to take home. HIGHLY recommend a visit

I would really recommend the grilled platter for 2, it is an amazing option with most of the grilled meat present including rice which is really tasty.The atmosphere is good but the lights are a bit dim. As for desert, not many options present but the ones they have is tasty except the baklava, it left a lot to be desired. Preferably, please come in group, a better experience overall especially financially

first time to eat here for friends birthday, food, service, atmosphere was lovely.

A MUST!! My friends booked me a surprise birthday meal for my 30th. My friends dropped off balloon and table decorations and asked them to put these out on arrival. We had starters. I had calamari, which was mouthwatering. They gave us bread on the house with dip. Followed by shish chicken on rice and salad. The food was a good size portion and reasonably priced. We brought our own cake, which they put a candle in and wished me a happy birthday. They gave us plates and cutlery to eat the cakes. They gave us all a free baby Guinness shot to each of us to celebrate. The staff were so friendly and avaliable throughout the night for us to order more drinks Cocktails were incredible. We had a vegetarians with us and they had such a variety of food to choose from.

Food was really good. The portions were large hence we couldn't finish our meals. Service was good.

Really good food and impeccable service. This is a really good place to eat.

Went with a group of friends to have a few drinks and lunch...we were looking at the bottomless brunch option but as one or two of our group didn't want this we couldn't participate in this option as it is for the whole table and the same for their tasting menu. So onward we went to order dishes and drinks to our tastes and wants. We had a cold selection meze which came with pitta bread for just shy of 20 quid split between the group offered excellent value for money and filled us up, I think we were regretting ordering mains ! Any way the mains all came at a leisurely pace afterwards and they were all delightful and plentiful. We tried the pork belly and goats cheese salad amongst other dishes. The cocktails were amazing and strong! Tried the Turkish wine this was also lovely. Service was attentive and polite we didn't feel rushed at all everything we asked for we got and made to feel welcome and valued. We thoroughly enjoyed our meals and experience here and would definitely recommend to others. What a 'gem' of a place!

This wonderful restaurant never fails to impress. A takeout dinner of superior hummus, olives and mouth watering lamb was a knock out. Prices are very good and the staff charming and attentive. Go along - you’ll be disappointed if you don’t!!

Recently visited on a Sunday evening. The staff were friendly and attentive. I’ve never been to a Turkish restaurant in England before. The food was really tasty - especially the pork. I thought it was great value - under £50 for 2 of us. I had a ginger beer to drink and there was a small piece of fresh ginger put in which I thought was a lovely touch. Would definitely go again. Be aware service charge is added to the bill automatically.

I didn't know what to expect from Gem, and I wasn't disappointed. The food is fabulously Turkish whilst the decor is contemporary. We had a selection of small plates and mezze and they were all fab. The flavours were complex, clean and so tasty! The service was attentive and efficient offering a really friendly dining experience. Nothing was greasy and the heat levels were perfect. We have visited many times and the service, food and atmosphere is always top notch. Thank you

Good portion of food, very delicious!! Nice and friendly services by Seref. Thank you!😃

Ordered online through Just Eat. Ordered 6 cold mezze dishes which were all meant to come with 1 pitta bread, but no pitta bread was included for each of the dishes. Had to go to the supermarket to buy some which spoilt our experience. Not what you expect when you’ve spent £78 on a takeaway!

Excellent food and service. Had a selection of cold and hot appetizers and a shakshuka. Everything was delicious and will definitely come back

Wow. What a venue. Walked in and was greeted by a nice man. Shame about the direction the building faced however as the sun burnt through my retina in the late evening. Luckily enough though, mother was on hand to hoist down the blinds. Although friendly, the waiter needs to relax, as my company nearly decked him due to begging for our orders every 3.8 seconds. Food was delish, highly recommend suckok and haloomi. The evening was however disrupted by what seemed to be a first date seated next to us. Do we really live in a world where it’s acceptable to trauma dump in public??? Never mind. As a word of advice, Gem should bring in Guinness on tap. Overall, lovely little place, someone would even say, it’s a hidden GEM. Man those Turks know what they’re doing.

Opposite of Norwich train station. There are more Mediterranean foods rather than Turkish but it's OK! Freindly staff. After meal, you can walk across the beautiful river and Enjoy the beautiful scenery and the lively area. I recommend to try it.

Fantastic food and quality service. We had the mixed grill share plater for 2 and would highly recommend it

super lovely staff and gorgeous food. the chicken was the best i’ve had in a very long time. not to mention how the staff took care of us. when outside some drunken idiot started shouting at my family and they didn’t hesitate to come and help and even brought my family over some complimentary drinks for the hassle. lovely place would recommend

Ate here for the first time tonight and wish I had come sooner. The food was delicious, and the staff were super friendly and accommodating. I have a gluten intolerance and they have a separate gluten free menu which made ordering simple. Will definitely return again soon.

Absolutley delicious food with fantastic service! Made our meal out with friends just perfect. We will visit again! Thank you everyone at GEM.

Loved it! And great value for money

Service here was fantastic, they were so attentive but not too much, if you know what I mean. Food was great, but ordered way too much on the starters. Arrived quicker than I expected and was great quality and tasted amazing. I'll definitely be coming back.

Fantastic food and great service highly recommend this place

1st time here great place lovely staff really lovely food and good helpings just a good resturant

Amazing food, very delicious food thank you

First trip to Norwich and when mentioning to friends was told about the little gem of a place. We had been in the town most the day and on the way back to hotel we popped in for a late night bite(about 9pm), amazing, service was quick and all the menu looked very traditional and tasty.

Wow! Was recommended to this place by a friend, and they were right! Outstanding food 👌 we visited the restaurant quite late and they accommodated us. The staff are very friendly and knowledgeable. Staff came from other areas and were also as polite. The food was very tasty and filling! The atmosphere was lovely, too. Music just loud enough. Highly recommend mixed kofte!

Incredible food served hot and service was great

Lovely restaurant, great food and excellent service. We will return.

Overall a good experience. Food was good and tasty and not much wait for it. Staff were friendly and engaging. Maybe just tiny bit pricey though!

Excellent place 👌 good food nice atmosphere terrific 👍 service. Many 😊

Great value lunch menu (£12.95) for two courses.

Good food and a decent menu to choose from. Unfortunately, the prime cut lamb was not very prime. Maybe 2-3 pieces out of the whole dish. The waiter was very polite, friendly and helped us in any way you can imagine. Shame the food was not up there with the rest of the service.

Delicious great flavor and great service

Booking was 27/04 at 19:30. As we arrived, the waiter was very irate. He didn’t welcome us, instead it was a very strange and creepy stare at us waiting for us to initiate conversation. I explained we had a table booked, which was ignored. He left us and when he returned, I repeated that we had a table booked and we received a very snappy “ok I heard you”. This surprised me as I thought he hadn’t heard me, as he wandered off before. Maybe he was having a bad day…. Anyway, the food was great and the service upstairs was spot on. Thank you!

My husband and I enjoyed a wonderful lunch here - always a bit worried about visiting a place when you already have such high expectations after reading such glowing reviews but it certainly lived up to them. We each had the 2 course lunch; we had baba ganoush and falafel to start, followed by the mixed kofte and the lamb stifado. Generous portions, tasty food and excellent value for money, there wasn’t anything not to like and we look forward to visiting often!

If you want to give your family top food experience, take them there. It's not cheap, but every bite is worth the price.

They squeezed us in on a very busy Saturday. Food was amazing. Service was great. Will return soon

First time here and definitely will be going back, we have a super time and food was spot on

We had the lunch offer, 2 courses for £12.90. The starters, Giant beans and babaganoush were a good portion size and came accompanied by pitta bread. Both were very tasty. The main courses, Imam (which can be vegan or vegetarian) and lamb stifado came with a good portion of rice/couscous and salad and were also tasty and a good portion size. The staff were very friendly and helpful and the atmosphere in the restaurant was good. It was quite busy for a week day. As a vegetarian I know that there was also a moussaka and I'm sure that they would be able to make up a selection of starters as many of them were vegetarian. I would recommend this restaurant if you are in Norwich. It is near the station.

Fabulous evening, we had not been before so our waitress was really helpful going through all the mezza choices & recommendations, we really enjoyed all our food, lovely drinks & the Turkish tea at the end was a delight. Really impressed with this restaurant, the food was outstanding, the staff were so lovely & great atmosphere, definitely recommend this restaurant and will be returning.

Excellent lunchtime offer. Starter and main for £12.90 without any limited menu selection or compromise on quality or portion size. The lamb stifado had generous chunks of tender meat. Drinks, dessert and service charge boosted the bill but no more than could be reasonably be expected.

Fantastic food, service and atmosphere.

Found this restaurant via the trip advisor app and it’s an absolute “gem” excuse the pun. The food is absolutely fantastic and the staff are polite, knowledgeable and a credit to the restaurant. I will definitely be returning when next in Norwich. Portions are huge and so tasty.

Went for bottomless brunch with my mate. A staff cleared someone else table and managed to ruin my leather jacket from far, told him and asked for a wet wipe, he didn’t react and didn’t show sign of apology. The manager said the waiter doesn’t speak English and they were busy in the restaurant so they couldn’t acknowledge what happened. The manager walked off without giving any acknowledgment. We are very disappointed as this was our favourite restaurant. We will not return to this restaurant again given how they handled the situation which is a shame.

Visited this restaurant a few times and the food is always lovely. The service and cocktails are also great. Would definitely recommend eating here!

Been here a few times, this place don't dissapoint, every meal we have had has been spot on, 1st time doing Brunch here, I drink Prosecco, my partner drinks wine, we got a bottle each and left on our table to enjoy, food was great, plenty to eat, and friendly staff, well done Gem for a great experience.

The best meal ever. The food and service were superb. Mixed starters, Kleftiko and mixed kebab enjoyed by all!! So glad we found this place.

Came for bottomless brunch and it was so amazing. So well looked after by Frank and made out lunch so special. We’ll be back!

We had the most fabulous meal at Gem!! We chose a wonderful variety of food between the five of us and each and every dish was incredible! I want to say some highlights (babaganoush…. Sish…Calamari….even mashed potato!) but I wouldn’t want to leave out everything else as it was so good 😆♥️ the service is particular was perfection. Super friendly and attentive without feeling rushed. The restaurant and decor itself was beautiful and for more than a moment we felt as though we were on holiday in Turkey ♥️ we’re excited to return as soon as we can!!

Absolutely fabulous restaurant, service fast and friendly , food lovely , highly recommended and will definitely return

What can I say amazing food and a lovely environment to be in, highly recommend very quick service fantastic portion sizes and delicious cocktails!

Went on my birthday for a family meal. Food was great.

Had an amazing bottomless brunch today with my partner, absolutely amazing! Food and drink. Amazing service. Couldn’t fault at all. Will definitely be back!

Good authentic Turkish meze with polite and attentive staff.

Amazing Turkish restaurant, one of my favourites to go and even with take away options to eat great food at home. The mixed Kofte is to die for generous portions and great flavours and you have to try their baklava 😱 it is delicious 🤤🤤

I don’t often leave reviews but Gem of Norwich was so lovely I thought I should! We had their family feast, which was perfect. Delicious food and very generous portions - excellent value for money. The service was just the right balance of friendly, welcoming and professional. I’ll definitely go back and highly recommend it.

What an amazing friendly restaurant food totally out of this world never had Turkish food before absolutely looked after me explained every thing please visit it’s great

Visited Gem last night for my birthday meal. My family and I (six of us) had set menu B - hot and cold mezze, a main course and a dessert for a very reasonable cost of £24.95 each. Food was delicious as always and there was loads of it! Thank you to our waiter who also popped the candle in my dessert and sang for my birthday. The service was a little slow to start with - that would be my only minute criticism.

Gem is consistently outstanding in all respects.

Super cute place with cosy seating; delicious food for any preference you might have; very kind staff. Smashing! 🫶

The staff can't do enough for you.And food is amazing.

Went in on Sunday afternoon on a recommendation. Food was excellent as was the service. Staff very friendly

Went for 1st time for my sons birthday and cannot wait to return. Food was absolutely delicious and the service was brilliant so friendly and obliging. Made for a wonderful evening.

Great food, great service, great location. Don’t leave Norwich without filling up here first!

What a wonderful experience. Food was extremely good and so nice. Would definitely recommend. Staff were so helpful and the portion's large very generous.

I arrived when they were busy and they quickly fitted me in, the menu had lots of delicious options and a few things I don’t see often, including my favourite, and I asked if they could fit me in quickly as I had a train to catch and they did! The food was really delicious and I enjoyed it so much, the service and attention to detail was amazing, and they were so helpful! Fantastic! Thank you Gem of Norwich you got me through a long wait after train disruption!

Upon arrival we were warmly greeted and shown to our pre-booked table. Drinks order taken and wine was very good. We chose all meze dishes rather than a main course and between 4 of us we had 10 dishes. Food arrived very quickly and was delicious, waiters were attentive and checked everything was okay and offered us more drinks. Great experience all round. It was a busy Saturday evening and the standard of service and food was very good.

We ordered Grilled Platter for 2 ,so only one thing to say food was so delicious...amazing. Highly recommended.

I came with my partner for the first time and had the meze taster each with a glass of red and everything was just delicious. The flavours and experience overall was just wonderful and the decor is lovely and cosy. The staff were also wonderful and accommodating, always checking in. Will be returning and recommending!

Food was ok, 18 of us, starters came out fairly quickly - waited over 1 hr for the mains though, some served 15 minutes after others - awkward , atmosphere loud, value for money 6/10.!! Lovely night out, but definitely more the occasion than the food!! Service 👍

Excellent experience, kind service, great value for money.

One of the best restaurant in Norwich! Everything about this place is a 10/10. The service is incredible, the food is insane and the drinks are banging. I’ve been here several times now with family/friends and it’s never disappointed.

Great place to eat,an all round pleasant meal. Great to try some authentic food

Had SUCH a good experience here- loved the food, the service was fantastic and the vibes were brill! We all got so much food- starter, main and dessert for £24! Fab x

We arrived early and were immediately accommodated. The staff were friendly and the establishment was clean, modern and really nice. We ordered our mains and they arrived quickly and hot. The food was absolutely delicious! Generous portions and even the salad was tasty and fresh! Wide variety in the menu and the pricing was good! They had a separate menu for Gluten Free which was nice too!

Best place for dinner in Norwich. Excellent food and service