Gem of Norwich in Norwich

The staff were super lovely and extra patient with us. I recommend it to all

Best of the best, im in uk about 14 years, traveling a lot and tryed many different places, but this is number 1!!! Any time ill be near, i will come back for shore!!!!

It was a Sunday evening visit for us despite this there were plenty of people in the restaurant so there was a decent atmosphere. Food and service top class would definitely come back.

Great meal this evening for a colleague retiring. James was excellent and very attentive throughout. The food was delicious, and overall a great evening!

Food was great and very friendly staff,especially the waitress berke was amazing thanks for him for funny jokes and gifts

Just an overall amazing restaurant. Best turkish food i've eaten. Meat quality is just next level! Would definetely visit again.

Bit pricey but you get what you paid for . Very large portions .

We had a super lunch today. Great atmosphere, food and service. Thank you Gems.

We had the family feast as it provided meze starters, a main meal and chef's choice dessert for a good price. The restaurant is friendly with good staff and a pleasant atmosphere (although somewhat too noisy for my old ears). Food is good value although not outstanding. My main of kleftiko was very filling but lacked the herby flavours I was expecting from a classic kleftiko. It just seemed like a lamb shank served with mashed potatoes and carrots rather than slow cooked with olive oil, herbs and chunks of vegetables.

Wonderful service and excellent food. Will definitely be returning next time we are in Norwich 😊

Food was excellent and staff were friendly

Met some friends here last night, greeted at the door by a friendly member of staff and taken to our table, no rush to push you through, it was busy too. All staff who served us were talkative and informative. The food was delicious, we normally choose different restaurants, but we all agreed we’d perhaps come back to this restaurant next time as we were spoiled for choice on the menu.

We had the most beautiful and tasty meal at Gem. It's a family favourite and we introduced our friends who loved it too. The staff are attentive but discreet. A special thank you to James for being on the ball and fun. We will return as it's such a great location to meet up.

THE best Turkish food I’ve eaten across every city I’ve visited

If I could give 6 stars for service I would! Impeccable service! I was out with my colleagues on a team night out and everyone ordered their food. After a short wait, everyone was eating but me. The waiter (sorry I didn’t catch your name) came to me and apologised that mine was not ready and assured me it would be a 5 minute wait. He came back a few minutes later and apologised again and said only a couple minutes. The food came and it was amazing! I was not phased by being the last one to start, and didn’t get upset or irritated and assured the waiter it was ok, and not to worry, but he assured me I would not pay for it! As I wasn’t paying for my main, I treated myself to dessert, and I took the opportunity to try baclava. It was incredible! Thank you so much to all of the staff there, for wonderful and flawless service! Definitely planning to go again with my girlfriend as her birthday is coming up!

Fantastic food & service, great location by the canal & train station.

We had a fantastic evening at Gem of Norwich last night! We came with friends for dinner and were so impressed from start to finish. The staff were incredibly attentive and friendly, making us feel really welcome throughout. The food was absolutely amazing – full of flavour and beautifully presented. The restaraunt istelf was relaxed and quite chill that made it perfect for catching up with friends. Highly recommend – we’ll definitely be back!

Lovely food and really nice service. Thanks

We went early evening, the food was well prepared and all 3 courses were beautiful .We could not fault it at all. The service was also excellent very friendly and not rushed. One of the best meals we have eaten in a long while. If you are in Norwich you must try.

We visited here last Saturday for my birthday as a table of 8, the atmosphere was amazing. The meal was perfect, we hall had different dishes and I can honesty say everyone said amazing it was, dishes full of flavour from start to finish and all cooked to perfection. Frank was our server and he was amazing. Was a lovely meal. Beautiful cocktails . Thank you so much was an amazing birthday meal.

Visited with a friend for lunch on Thursday and had a great time. Opted for the meze tasting menu for £20pp with 5 cold mezzes, 6 hot mezzes and a dessert, and the food was just divine, especially the kofte. Definitely good value for money. Service was also great and welcoming. Would highly recommend and will definitely be back when visiting Norwich again.

Lovely food and quick service. The waiter James was on the ball. Thank you

Had an hour to kill before my train and decided to have dinner here. I have eaten here in the past and forgotten how delicious the food is. The staff were very friendly and service was very quick (I ordered a starter and main and everything was delivered within 35 mins). The hummus starter was delicious and the mixed grill main course was superb. The highlight was the lamb cutlet which was divine. Thoroughly enjoyed my evening and will be back for sure

Fantastic food, excellent service, mid-range prices. One of my favourite places in Norvich

Excellent food. Mousaka was delicious Very nice house wine. Friendly staff & great service.

Love eating here - food is always amazing, and staff are so lovely and attentive. 10/10 🙌🙌

fantastic food highly recommended 👌

Excellent food and service highly recommend will definitely come again

Amazing restaurant, delicious Turkish food with lovely staff that went above and beyond for my boyfriend’s birthday!

A group of us met up in Norwich and had a lovely lunch here. The service was exceptional. We were told cocktails were 2 for 1 (they were lovely.) The food was very good and plentiful. We were not rushed at all and in fact left at 5pm ! the bill came and it seemed about the correct price. We paid it and immediately the waiter came over apologising profusely that the system had updated so the cocktails had been charged full price. Here was the new bill with the reduction/refund ! We were stunned at the honesty of the establishment ! Thank you for a great lunch, we will be back soon.

Amazing food and fantastic service. I can't recommend this place highly enough! Real value for money. Look forward to visiting again soon!

Had a lovely lunch with old school friends today service and food was exceptional. Would definitely recommend and visit again when next in Norwich.

What a place, great service - always have the shared with my partner and we can never finish, portions are soo good! They always let us take it home. Our favourite place’!!

Lovely place to dine in. Delicious food and amazing cocktails. Friendly and welcoming staff

Excellent food & service. Perfect for a pre match meal. Explained to the waitress we were on a deadline & she made sure our food came with plenty time to make kickoff.

Today we visited Gem of Norwich. Everything was superb. Food was delicious and cocktails were amazing. Friendly and polite staff. Definitely will visit again on our next visit to Norwich.

The staff are very attentive. Great atmosphere and the food is even better, the Lamb Iskender was life changing

Absolutely outstanding on every level! Service is the same everytime - fantastic!!!

Excellent food,and friends efficient staff would recommend a visit

I booked Gem Norwich for my friends 30th, there were 9 of us. We all had an incredible meal, and the service was the best we have experienced! I also had abit of a coughing fit while I was at the meal and our waiter was extremely supportive & helpful. Gem did their upmost to make sure my friend had a wonderful birthday and we will most certainly be coming again! This is the 3rd time I have eaten here and I have loved the food and service every time! I attached a selfie taken by our wonderful waiter as we did not get his name!

This was amazing!! We booked for 4 adults, 1 teenager, 1 child and 2 babies, with buggies but 1 would need to stay in it and the other needing a highchair. They booked us upstairs; which at first we thought, what? But as they explained, there was more room up there, they carried our buggies upstairs for us, all the way to the table and they same when we went to leave, they couldn't do enough for us. The atmosphere was lovely and the food was AMAZING! And plentiful. I had the lamb ribs, my partner the chicken shish, both were full of flavour. Cost wise, it was bang on, was approx. £17- £22 per dish, depending on what you ordered. Would recommend this place to everyone and would definitely visit again, when I'm in Norwich.

Food and service was excellent. Had the platter for 2 and couldn't fault it. One of the best places in Norwich we have eaten.

My partner and I visited Gem this afternoon (sat 15th Feb 2025). We were blown away by the food honestly we were amazed at the quantity and quality of how it was cooked. The Hungarian waiter Frank was at our fingertips through the whole service with a friendly smile and attentive nature. We had 3 courses which were cooked to perfection. The rib eye shish was to die for and chicken combo was succulent. We didn’t fancy a desert but Frank slid the desert menu to us and said ‘pudding time’ we knew we couldn’t say no. The Baklava and cheesecake was fantastic, all home made. The nicest thing about this place is it’s completely family owned and run, meaning they actually care about everything unlike the bigger chain restaurants. Will definitely be returning.

There didn't seem to be many options on a Valentines afternoon in Norwich. One of the few places was this Turkish restaurant. What a stroke of luck for us! The welcome was very warm. The vibe was very friendly. But the food!! It was exquisite. Haloumi fries and Sucuk as starters, followed by a mixed kofte and lamb shish as mains. All the dishes were thoroughly delicious. We couldn't have been happier with our choice. We left very content and really quite full. People of Norwich, you are lucky to have this place.

Food was good quality with some outstanding flavours.Service was good. Downside, service charge applied for a table for 2 … This is disappointing and a London trend that’s catching on. Not required. I will choose when and where to leave a tip based on my enjoyment of my dining experience. I would have left a tip in this instance and I’m aware I could have refused to pay it but having it added to the bill left a taint on the palate.Revisit highly unlikely.

Good customer service, we been here twice so food was average but I will try one more time

I would totally recommend this place, the staff are great and the food is fantastic.

Lovely food , staff and service..There kebabs are the best and the chilli sauce is so good we'd buy it in a bottle if we could!. Reasonable priced and I think the set menu is good value for money for a group of people. Would highly recommend . Best place to eat in norwich !!

Every time I have been to Gem the food has always been amazing and the service is excellent. Not the cheapest but well worth paying the extra. Would definitely recommend.

If you find yourself in a location where Asian cuisine is hard to come by, Turkish fare makes a brilliant alternative. The flavours of Turkish dishes closely mirror those found in Asian cooking, making them an excellent match for an Asian palate. Our typical order comprises rice, a selection of grilled meats – usually chicken and lamb – and a variety of fresh salads. For those adhering to a vegan diet, there is a dedicated vegan set available that does not compromise on taste. On our recent visit, we stopped in for a quick lunch before boarding our train. With only 50 minutes to spare, we informed the staff of our time constraints. They responded with genuine understanding and efficiency, preparing and serving our meal with remarkable speed without sacrificing quality. The swift service coupled with the delightful flavours of the food made our brief stop truly satisfying. Overall, the experience was impressive. The food deserves a solid five out of five for its taste and authenticity. The ambience, though pleasant, could benefit from a little more refinement, hence a four out of five. However, the service was outstanding, earning a five out of five. For anyone in need of a swift, tasty meal, this Turkish restaurant is highly recommended.

Had lunch at Gem with a party of 10 for a birthday celebration. The food was fantastic and both atmosphere and service excellent. Thanks 👍🏻

Very good nice food and nice waiters

Just had the best lunch in Norwich for years. A great family run Turkish restaurant serving exceptional fresh delicious food. The meze dishes are tasty and fun - notably the houmous kaverma (with caramalised nibbles of lamb), octopus tentacle, sucuk & haloumi (sausage n cheese). We finished with a mix of desserts and traditional turkish coffee... Our waiter Guney was attentive, knowledgeable about the food and jolly. Such a lovely atmosphere and a true mix of diners. We've already invited friends to meet up next week. It's that good. Cheers Phil

Met a dear friend for lunch and had wonderful food and brilliant service from Berk - we will definitely visit again!

Perfect Turkish food in the middle of Norwich

Main food was lovely, however they need to adjust their olive starter they horrible! I love olives but these were the worst I've ever eaten. Also the service was terrible we got so tired of asking several times for olive oil I went and got it myself. Trying to order food took and hour and 15 mins. Staff are not on it they a bit slow. I had to clean my own table after and asked several times for them to take my order. I wouldn't go out of my way on return here. Positives... the main mean was nice lamb was tender.

This restaurant never disappoints, the quality of the food and service is always worth 5 stars

Bad service waiting for our order, three hours and still counting

Amazing food whether that be inside the restaurant or delivery ❤️

Lovely atmosphere and great food.

Went to the Gem last night. One of our friends is dairy free, she asked the waiter what she could have, he suggested the only options were the vegan dishes on the menu and eventually suggested a couple of meat dishes, but limited. When she attempted to order a meat dish that was suggested, he then said she can’t have it with rice as it’s cooked in butter, which isn’t an issue, however a vegan dish on the menu was served with rice so she asked for the vegan option, assuming it wouldn’t be cooked in butter. The waiter Frank advised all the rice is cooked in butter, even the vegan dishes. Therefore I assume they’re serving vegans butter or the waiter doesn’t like to ask the chefs to cater for dietary needs.

Glad we gave this a try - we had some of the tastiest food we have ever eaten, good portion size too. The mixed shish kebab was outstanding!! Loved it!

I always used to recommend Gem to friends and family however I was very disappointed during my last visit. One of my friends is dairy free and we asked our waiter what menu options were dairy free upon arrival which the menu states to do. There appeared to be quite a lot of confusion regarding what dairy free is and the difference between dairy free and being vegan. However, vegan dishes should be dairy free because vegans do not eat dairy products. After several attempts to order something dairy free, my friend asked for a dish the chef themselves had said was safe to eat. They asked for this to be served with rice. We were then told that rice is not dairy free due to it containing butter. So instead they asked for the rice that is served with the vegan dishes. We were told that also contains butter. Vegan rice should not contain butter because butter is an animal product. We told Frank our waiter that the menu states that vegan dishes (VG) are being served with rice. However, I feel he was very dismissive when we brought this to his attention and he even joked about the menu not being his job and crossing out the dish on our menu with his pen “so it wasn’t there anymore”. Dietary requirements, intolerance and allergies should be taken seriously and you should be willing to accommodate for people who have certain dietary needs. Also, the menu needs updating if vegan (VE) options are being served with sides that aren’t vegan.

I recently visited Gem with a group of friends, and I can’t express how disappointed we were with our experience. One member of our party is dairy-free. The waiter was not only rude but also dismissive of our dietary needs. When we inquired about dairy-free options, he informed us that only the vegan dish and two other dishes could be made dairy-free (Lamb and Beef, no chicken) Naturally, we assumed the vegan dish would be a safe choice, however, we were shocked when our waiter Frank told us the vegan dish listed on the menu contained butter in the rice meaning it’s not vegan at all and when we said the menu would need to be changed as that’s a serious issue, he said it wasn’t his job and was just there to take the orders. It’s incredibly frustrating when a restaurant doesn’t take dietary restrictions seriously. Instead of an enjoyable meal, we were left feeling annoyed and disappointed. I would not recommend Gem if you have any dietary requirements. There are plenty of other places that prioritize customer needs and provide genuine, accommodating service.

Delicious vegetarian moussaka cooked to perfection! Lovely presented expresso martini. Friendly staff who have a sense of humour!

Outstanding food went with a group of us last night and had a lovely meal paired with a smashing Blanc , asparagus starter with feta was an absolute winner for me done over coals if I am ever in the area again would definitely go back , thanks team 😀

Absolutely cannot fault our dining experience at Gem. We booked a party of 19 for our son’s 21st birthday. We had our own room upstairs which was perfect and decorated with banners/balloons. The food, service and atmosphere was fantastic. The staff were highly attentive and very friendly. The food was extremely tasty and fresh and the general atmosphere was vibrant. We shall definitely return. Thank you 🙏

Booked for lunch based on the great reviews and we’re not disappointed. Fresh, tasty, great quality food - could not have been better. Lovely staff and really good value for money. Can’t wait to visit again.

Food was excellent and staff were very helpful and patient with us. Would recommend.

Dear Gem of Norwich, THANK YOU from the bottom of my heart FOR THE EXPERIENCE! I loved it all, your service and a sense that you are all fun and represent the very best of care and hospitality, the food was sublime. Efes on the draft is so much better. I had a dinner last night and a last-minute takeaway before catching a train home tonight, all worked so well, this reminded me so much of travelling in Turkey good 20 years ago. All part of adventure… Best wishes for a successful New Year and see you again soon

Just had dinner in here tonight with the wife we travelled up from Hertfordshire for the night have to say never been in a better restaurant the staff were so friendly and welcoming and the girl who served us was nothing short of brilliant as for the food it was amazing thank you so much for brilliant time will definitely be going back when we are in Norfolk again happy new year to all

Fantastic food! The meat was really succulent and tender. Delicious freshly made flat breads and salads. I would highly recommend

Lamb was amazing. Service was the best our waiter couldn't of done anymore to look after us. Thank you soo much we will be back

Good food, friendly staff. The koftas with the spicy sauce are amazing!!

Best restaurant for food, value and atmosphere. My favourite restaurant as of 2024!

It's easy to knock a restaurant on poor service and food - however, these guys deserve praise for how good their restaurant is! I've eaten here four times in 2024, and the food is great quality and full of authentic flavour. The service is friendly and efficient, and the vibe of the place is really welcoming.

I loved this place and the food was amazing.

Where to start? Having looked forward to this recommended restaurant our first experience was a catalogue of disappointing experiences. Starting with not appearing to have a reservation. despite booking many weeks ago and then being seated in an area that looked like a chop shop used by a serial killer - a drafty window area covered in huge sheets of plastic!. Not a great start to a celebratory evening. When we asked to move we were initially told there were no other tables - however, when we eventually moved we were in an area where tables remained unused for the entire time we were eating our meal! The waiter also spent the duration of our meal clearing his throat as we were near his order station. The food was incredibly greasy and one guest ended up cutting his mouth as there were sharp splinters of bone in his meal (shared platter.) When we raised our dissatisfaction with the waitress she just continued to clear the table and not interact. Overall a ruined evening for all of the guests and definitely not one I, or any of my party, will be recommending to friends.

Tasty and delicious, definitely order again 👌

If you like the look of the Menu, your going to absolutely love Gem's. Fantastic food and service. ❤️

Lovely restaurant. Discovered by chance when walking by. Looking forward to another visit

Delicious food great service reasonable price.

Amazing food. Mezze is out of this world. Service is super friendly. Nothing at all to complain about and very very high level Turkish food.

Fantastic restaurant! I've been multiple times and always enjoyed my time there. I look forward to my next visit.

An absolute must, Turkish food at its freshest and best. Give yourselves a treat 💜. Tip, book in advance, very popular 😀 can't wait to return 😀

Better a couple of year ago,good atmosphere and staff were lovely.

One of my favourite restaurants in Norwich. The food is delicious and the service is great

Nice atmosphere good food friendly staff

Staff are lovely, attentive without being overbearing, and the food is incredible!

Evening date night. The food and service were incredible, great value for money and staff were friendly and attentive. We were seated in an area for large parties and the noise was defending. Next time we would request a quieter space as we only had a table for two and could barely hear each other.

We booked in advance for 20 people and on arrival were escorted up stairs where 2 tables of 10 were laid out . We ordered off the family set menu which was selected chef starters and dessert with your own individual choice of main course . The waiter was excellent in providing recommendations to those that wanted them . The starters all came out at the same time with a selection of dips and pitta bread ( of which there was plenty) , and then vegetable starters . All the mains came out , again at 5he same time , which is no mean feet and there was plenty of food . Although the desserts came out a little later this was not an issue as it gave us time to socialise and chat .Desserts were small pastries and some ice cream/ cream . Service was excellent and those that wanted water ere kept topped up without having to ask . We were really well looked after and everyone commented on the quality of the food and the value for money Everyone has said that 5he6 would be more than happy to go back again

Only time for a quick lunch while changing trains at Norwich. Berk couldn’t have been more helpful. The avocado salad was fresh and full of interesting textures and flavours. It was also huge. So I left clutching my supper for my train back to London. If only I wasn’t just passing through!

I dined at Gem recently, what a delight! Started with giant beans followed by mixed BBQ (chicken, minced lamb kebab, a lamb chop accompanied by rice and a slaw with garlic and chilli sauces) and finished of with a mixed plate dessert (pistachio ice cream, two types of baklava and a brownie). An absolute culinary delight.

Wow, I came here for lunch. The food was amazing and the staff were lovely. Definitely recommend a visit 👌

This restaurant is a 2-minute walk from Norwich station. It is spacious and very clean, with friendly efficient staff. We drank cocktails, managing three each during our lunch. There was a good varied selection of food on the menu. I believe this is a Turkish restaurant, but I recognised Greek and Spanish influence. We both enjoyed our meals, which were piping hot and generous portions. We plan to return

Amazing service, delicious food!! 🌟 🌟 🌟 🌟 🌟 Me and my boyfriend came here on Monday night, our previous booking at another restaurant was cancelled before-hand so I had a look on Google and I found this "Gem"! We've never had Turkish food before and being coeliac it's hard to find any decent food options - they have an entire GF menu, and the staff are quite knowledgeable, which is really nice for a change! We asked to be sat in a quieter part of the restaurant, as I suffer with social anxiety, and they had no problems accommodating this! Unfortunately, we couldn't try any dessert as we were stuffed!! 😅 Definitely would recommend to family and friends - Will revisit if we come back to Norwich! Thankyou! 😊

Walk in table for two. Food was fabulous and staff very polite. Will be returning again.

The staff are very kind and the interior decoration is very pleasant. The dips and souvlaki all come in big portions and are fresh and delicious. One star deducted for the grilled octopus which is £12 for A SINGULAR TENTACLE. It’s absolutely absurd.

The food was delicious and it’s excellent value. The service was great and the cocktails were brilliant too. Thoroughly recommend!

The food was amazing and we ended up with a tray of leftovers for next day's lunch as there was so much. Service was tip top and the Turkish red wine was gorgeous.