Gbk, Bath in Sedgemoor

We decided after being Gourmet Burger kitchen regular customers ( in their restaurant ) to order a take away. It arrived after 50 mins via Courier, everything was stone cold and the burgers were a dishevelled mess. £45 of inedible 😬 I called Gourmet burgers to be told they can’t be held responsible and I should take it up with the courier company. They chose to offer this service through this courier company surely they should want their customers to be happy with the food they ordered from them. You should imagine that their reputation for quality food would matter too. 🤔 Very disappointing.

Took my Grandson to Rugby in Bath so popped in for something to eat. Saw the mixed reviews so was not sure about the place. However, we had nothing but excellent service. Easy to order from the bar. The internet was working to well to order at the table. The staff were very friendly and helpful. Drinks arrived quickly after ordering. Food was just has quick. Lots of it. Hot and tasty. We both enjoyed the experience. Would go again.

Came here recently for a quick pre-theatre lunch. The restaurant was busy but not overcrowded and we were seated quickly. Choice of ordering at the counter or via the app makes it easier at busy periods. Food was delivered quickly and was generally good, although the portion sizes seem to have reduced somewhat and the prices increased since the last time I was in a GBK. Only downside was the toilets - upstairs and along a poorly-lit corridor so not ideal for the partially sighted.

Hands down the worst burger I have ever had. They said they could do gluten free and vegan but the burger bun had the texture of sand. It was so hard on the outside and the inside just crumbled like literal sand, it was inedible. I couldn't have chips because they cook them in the same frier as the onion rings so I had a salad 'mixed leaves, dressing and seeds', it was literally a few lettuce leaves in a bowl, no seeds as they weren't considered 'gluten free' (not sure what type of nuts contain gluten as I eat them everyday), I asked the waitress who told me I couldn't have the seeds, I showed her how pathetic the 'salad' was for £3.25 and asked for some tomato's, she said no. They need to actually taste the food they are serving and consider more dietary requirements for people if they have a GF separate menu as what burger place can't give you chips. Honest burger puts them to shame

Excellent place to go for delicious and well cooked burgers, Lovely atmosphere and great customer service. Highly recommend

My boys (6 and 7) and I decided to have lunch here for a special day out as the 3 of us, as we have not been able to have this time together due to me being seriously ill. We went into the restaurant, waited at the station for a member of staff to seat us with no success, so we sat at a near table (I cannot walk/stand for long). We then waited at least half an hour to 3/4 of an hour with no ignolagment so I struggled walking up to the bar with my boys. I explained we were unsure about waiting/sitting, with no ignolagment either time, and explained that I have a neurological condition and cannot stand/walk for long. The member of staff said she would personally serve us at the table, after a while another member of staff (who originally ignored us) came to take our order. We waited again for our food and drinks which were good, but by this point my boys were tired, past hungry, upset and fed up. We are what we could and left feeling very disappointed, upset and myself feeling slightly discriminated. We will not be going there again due to this reason, which is a shame as I have heard such great things about the gourmet burger kitchen restaurants.

Wandering back to hotel but feeling hungry on a Saturday afternoon I went to GBK but it was very popular and there was a 20 minute wait for a table so I went elsewhere. Next day I returned to see why it was so popular....

After our local gbk has shut down finding this one on our travels was great so we decided to have a visit. We booked a table which was efficient over the phone and I have to say was a bit confused by some of the...

Walked in to be met with stench of burning grease. Waitress was full of attitude so we left before eating!

Reasonably priced lunch time deal , burger well seasoned skinny fries ( and they are really skinny )with a refillable elderflower drink ( other flavours available) for 9.95. The burger was cooked perfectly I was asked how I would like it , I requested medium...

We were the first people in the restaurant and notice how dirty the place was. Our table was covered in salt and around the edge of the table was months of grime. The floor had crumbs and kids pencil on the table next to me....

I would love to give them 5 stars, the service was brilliant, the design of the restaurant looked great, the drinks were excellent, the burgers were YUM DI YUM YUMMER!! But…. The cost and portion size meant I left hungry. Now I can eat, and...

Birthday meal for my son, staff were very rude and food took a very very long time to turn up, food was very nice just poor service and talking to other friends they have had the same experience.

We arrived last night for my sons birthday meal. As we entered a gentleman followed behind us had left the door open. The waitress walked up to us and without a greeting told us to close the door quite abruptly. We were a bit taken...

I was a solo diner, seated quickly. Place was quite full, it was late afternoon. Was asked if I’d been before, which I hadn’t. Was told what to do, where to order, table number and the specials. I went to order food and drink, which...

Comida deliciosa e variada, atendimento rápido apesar de estar lotado, staff simpático e atencioso, excelente localização.

Great food so much flavour loved it... Busy Friday night so staff a little rushed and forgot to give us a glass we asked for, but on the whole really good

We had a family meal out with our adult children at GBK near the station. It was one on the list to visit. We had 4 different meals with combinations of meals and drinks and sides and the staff were friendly and cheerful even though...

The meat in hamburger was very soft and tasty...Although I'm not a big fun of hamburgers, I liked it a lot and will go again next time in Bath :))

Flying visit to Bath and decided to get some lunch in GBK primarily as our son is a fan. We ordered some focaccia specials and a mighty with fries and drinks. Burgers arrived reasonably quickly and tasted great although the skinny fries were a little...

GBK is a well known chain, and every time we've used them it's been a nice burger, cooked excatly as requeted (i.e. medium rare). To us, it's exactly what you would expect. No one is passionate about working there, no one has a live long...

There is nothing Gourmet on offer here. The offering is soulless lacking love or care and executed according to a corporate blueprint. If you want love care and attention heaped on your food before it arrives at your table go elsewhere. Don't bank on what's...

Quick service. Food was good. Great for people watching. The floor was slick on the way to the restroom, I had to be mindful to not walk to fast.

Food is excellent, always cooked quickly and delicious. We eat there regularly and never ever had a complaint. Burgers are some of the best around. Probably the best in Bath. Staff are always friendly and efficient. Will visit again very soon!

店舖位置在bath spa 火車站附近，方便乘火車到達或離開時吃 點東西，我們便是離開Bath 時在這裏吃晚餐，餐廳左右及中間各有座位，座位也闊，7時前有套餐優惠:漢堡飽、薯條及飲品（無限添飲）只需£9.95。所以我們都是點了這個餐，選擇如下： Cheddar cheese漢堡飽（漢堡牛肉邊旁有小許煎熡，其他部位也還不錯，仍保留了肉汁，配上煙肉芝士） Skinny fries幼身薯條,（切得非常薄，不好過乾，非常鬆脆可口的） ginger lemongrass, strawberry elderflower , （個人比較喜歡ginger lemongrass , 帶有薑味檸檬飲品，非常清新，而strawberry elderflower 甜味多小小的飲品，適合喜歡飲小小甜的女孩子們。

This was our first time at GBK in Bath but we regularly go to the one in Guildford. Pleased that this was just as good ... great burgers, friendly and helpful staff, and nice surroundings. This one is right next to the station so if...

Good and nice place, friendly staff, chill environment. It’s always a warranty having a moment in the restaurants of this chain

Popped in for lunch, staff very friendly. Girlfriend had to have gluten free as a coeliac, lots of gluten free menu options and staff very very knowledgeable. Fairly pricey but not too bad, food really nice. Had the cheese and bacon burger and was delicious....

I went with my partner for a birthday meal on a friday evening. It wasn't very busy, and most people were sat outside because of the good weather. I ordered the Rocket Man beef burger with skinny fries and my partner got the chicken satay...

Just went in to look at the menu to have a girl come over and tell me and my two family members that they don’t serve lunch on a weekend! Other people seem to be getting seated and eating so clearly she didn’t want our...

I don't think I can say much about this restaurant that doesn't apply to the others or that hasn't been said. We went for a late lunch and we're greeted by a friendly girl. When I was placing our order I asked for my chicken...

We've been to many GBKs but this was our first trip to Bath - lovely restaurant in a great setting. Fab service and lovely food. One of our party is celiac so eating out can be difficult, but GBK make this super easy and have...

Other then the amazing skinny fries and burgers. We have mostly discussed the issues surrounding teleportation and other things such as “to what extent is swimming in water flying?” As we glanced over these interesting subjects we were confronted by a mighty beast. A PIGEON....

Sat outside and enjoyed great food, excellent burgers and good service. Child friendly too which was much appreciated.

a nice and good meal, very tasty fries of sweet potatoes, i would recommend. Not cheap though, especially the beers.

Been to Birmingham GBK lots of times as a couple. Visiting Bath today with children as well. First visit for son and he loved his cheeseburger and skinny fries. Daughter equally happy with the same. Husband very happy with his classic cheeseburger. He said his...

3:30, relatively quiet. We waited a long time for drinks. Food came and bean burger was cold. No attempt to make amends- Husband ate then the ate! Staff don’t seem to care. Loads of them floating around so no idea what they are doing as...

Always had good food at this GBK, service has not always been 100% but you get that at any chain. Always served quickly

Waited 40 minutes for two burgers when we had said we needed to be away as quick as possible, only got average food when we asked for our money back!

Strange place..... maybe I'm behind the times but you sit down and the waiter says "download the app to order food,or fill out this form!. The last thing you want to do on your valuable time off.....Used to normal waiter service in a restaurant. Just...

My 13 year old son has been raving about his visits to our local GBK branch for a while, and how they do the best burgers, so while on holiday in Bath for February half term we visited the Bath branch to see what he...

Came here to meet a friend and have a burger, each had our burger cooked to preference, shared some fries and a shake. Fries weren’t too bad, and the burgers were really quite nice. Nothing to complain about but nothing super special. If you’re looking...

We got there at 6.45 and we're basically ignored. The server behind the counter disappeared as I got to the counter and didn't come back for 5 minutes. We were then told there would be a 25 minute wait even though there were only about...

first time we all visited gbk, went out for friends birthday, maybe just them having a bad night but service was unwelcoming, a lot of money for what it was ("skinny fries" literally looked like grated potato), and the whole time we were eating the...

I’d called a few weeks in advance to book 45 places, and manager Kate was more than welcome to help. That, and on seven calls and a visit to set out tables prior to the night, they really delivered. The night itself saw staff go...

Lovely service, had a GBK Bacon and cheese burger very tasty. Only downside was having to pay £1.25 for BBQ sauce which was odd.

Great burgers, lovely staff and atmosphere, came here for my sons birthday, id reccomend the blue cheeseburger, will be returning

Had the most delicious i have had for a long time. Had the pesto chicken. The flavour combinations were just perfect. I would love to return in the future. The chef is really talented is all I can say!

Went there with the wife, she had the satay chicken burger and I had some spicy beefburger, they were both amazing, so tasty and we had sweet potatoe fries to go with it, got to be one of the best burgers I've eaten, highly recommend

Burgers are not bad themselves, but slathered in mayo, and overly sweet sauces to hide the fact that the meat is not butcher quality. Drinks and sides are overpriced. Better than Smashburger, but still nowhere near as good value as the established fast food joints.

Visited with a friend before a rugby match. The food was good, however a little expensive I feel considering customers pay and order at the bar. I would visit again as I enjoyed my food - yes I’m that person that orders a burger salad...

Gourmet Burger Kitchen is the best place to eat burgers in Bath. Excellent burgers and great service!

Popped in for a late lunch early dinner. Gutted they had run out of onion rings but the burgers were amazing. Only thing id say is the seats were not comfortable at all!!

Have been to this GBK a few times. An early lunch to avoid waiting. The staff are always so very helpful, we were seated immediately. Ordered Chicken burger and small beef burger, cooked really well and presented very nicely. I had the californium bean burger,...

Popped in for lunch last week, expected it to be busy due to the Christmas market and it was. Staff were also preparing for a large group, but it was worth the wait. Always good quality, prepared well and a good variety, we had Christmas...

GBK burgers is one of the best gourmet burger chains in the UK. Whenever I am in UK, I will pop into a GBK whenever I come one. I not only love their burgers but also their decor. The Bath restaurant is my favorite -...

Customer service could be friendlier with more emphasis on the customer. Can feel a bit deserted at your table. Food is average but probably wouldn't go back as I can get a much better burger at one of the takeaway burger places in Bath.

First visit to GBK Bath. We had a table booked but were left waiting for 30 minutes standing around. Eventually we had to ask for the second time to be shown our table then had to go to the bar to order the food .When...

We love a GBK and this GBK does not disappoint. The staff were friendly and then restaurant was really clean. The food was really quick to be serve and tasted really good. I recommend this GBK!

I hadn't visited a GBK before, we were shown to a table and given menus, but placed pur order for food and drink at the bar which was then served, I ordered a lunchtime blue cheese burger with an upgrade to 6oz, cooked medium with...

This place does the best burgers in Bath, no contest, everything is scrumptious, but don't go here if you're looking for a skinny meal!

Visited here after another gourmet burger placed ‘informed’ us they could not accept our walk-in due to supply issues. Initially ignored, person came over and gave us the lunch menu which we asked for. At 6.95 we got a hand full of fries and a...

We came here for my daughters 18th birthday and it was fab ! What a fantastic team from the greeter to the guy who took the order then the manager who made our drinks and the young lady who delivered our food all of them...

I’ve been to other GBK’s and to be honest I’ve not rated them but the restaurant in Bath was great. Staff were lovely, food was delicious and service quick.

Used to visit GBK around once or twice a month to have THE DON with sweet potato fries. It was delicious hence visiting so frequently. However, since the DON has been taken off the menu I have tried to order different food but nothing is...

Went after cinema visit with 3 children and two adults. Childrens menu is very good value at £6.95 downside was one of my grandchildren is 11years old and has the appetite of an adult, so 4 oz wasn't cutting it for him, but he wanted...

We walked in off the street for this and were surprised at the quality of the food. The manner of service is a bit weird with you writing your own order and taking it toothed till but it all worked in the end. It was...

Brilliant burgers, we didn’t book but managed to sort out a table of 8 for us and fast service. Highly recommended

Restaurant was clean and tidy. One of our parts has gluten free and they have a whole menu for this! Our food arrived quickly and was very nice although you can't have fries as they aren't available on the gluten free option. We had a...

GBK is a bit of a weird one, I haven't been to any of their restaurants before but my family were in town recently and burgers were the only thing we could all agree on. Upon entering we were greeted very nicely and shown to...

Great Burgers. GBK is very simple – really great burgers, cooked as you want them (so “rare” is fine), nice sides/drinks. Add in special offers (we had burger/fries/drink for just under £10), plus free onion rings via their phone app. Great value. Very simple really...

No matter which GBK you happen across they always seem to create a great burger. Its the best I had in Bath. The only downside is that it is a little pricey. But you pay for what you get.

We stopped in on the way back from the train. I need to eat to the FODMAP diet and it can be challenging to avoid onion, garlic, diary, and soya at a burger place even using the allergen menus. The fellow went to the back...

Visited this restaurant the other evening with my family and one of my daughters friends. The restaurant was relatively quiet although it was a Wednesday evening. We'd booked a table and were seated promptly. The burgers were very good and both my wife and I...

We popped in here for a quick lunch after walking round Bath on the city owl trail. It was only £7 for a burger and chips on their lunch menu, guaranteed to arrive in only 15 minutes after ordering. The system was great. You had...

Located right near the train station, we chose to visit this restaurant twice during our trip to Bath, first for a take-away and the second time to eat in. To customers who are new to this restaurant I should tell you that you must go...

I used to love GBK, even though I dont' have one very close... but my last visit put me off. The Bath branch is in a lovely arches building next to the train station and has fabulously enthusiastic, friendly and helpful staff... but head office...

Même si certain prix de burger sont légèrement supérieur à un simple burger cela s’explique par une très bonne viande...

Went there for lunch for the first time today. We ordered two classic beef burgers a 4oz and an 6oz with cheese. We were given two chicken burgers with garlic sauce!! Not what we ordered but nothing wrong with them. Not sure where gourmet comes...

Been there yesterday for dinner with 3 friends, we ordered 3 set menu and 1 normal with 4 beer, the burger we ordered was medium rear, but when we receive the food no one of the were medium rear but medium to well or well...

Had an early evening meal here and had their set price burger that came with skinny fries and a soft drink like elderflower and ginger. My meal was really nice and enough for me.

Love going here with my partner! The food is always amazing and they do the best milkshakes. Worth a visit for sure

GBK in Bath is in a great location, next to the bus/train stations, right in the main shopping area. The burgers were great, cooked as requested (one of the few chains that will cook a burger other than “well done”). Sides like fries, onion rings...

3 other friends and myself visited Gourmet burger kitchen on Monday the 30/04 what a great place great atmosphere friendly staff and great food, The young lady who served us nothing was too much trouble, I left a bag behind with Bath spa products in...

I have been meaning to leave a review here for a while and have finally gotten round to it. Despite a busy atmosphere, the staff here always seem to pull off good service and are always very friendly. The food is good and always leave...

We went there for a burger as it is my daughters favourite burger chain. We were seated quickly, but that was the only thing that went well. The drinks were then messed up. The burgers were late. We were told to get out own ketchup...

First, great burgers, fries. Special info for anyone with dietary concerns. WE, our family that is, have a child with celiac disease. The restaurant provides a menu that lists all items with an easy to use coding system allowing anyone with any dietary concern dairy,...

I recently travelled down to Bath to spend time with family over a delicious meal at Gourmet Burger Kitchen. Mouthwatering burgers, a heartwarming and welcoming ethos, award winning service from our waitress, Amber. Thank you for such a great night - we'll be back soon!

We were made welcome on arrival and the place had a good feel to it. Plenty of staff and ordering at the bar was simple and straightforward. The food was of a good standard and delivered to the table in good time. Very much enjoyed...

We were seated straight away, right by the kitchen, and then went up and ordered our food. We waited 30 minutes for our starters to come to our table. 15 minutes later our burger arrived but we were told we would have to wait for...

Favourite place to get a veggie burger. Service is normally ok, kitchen staff need to learn how to read because they constantly get my simple order wrong, and they either undercook or burn the patty. Otherwise no problem.

Definitely would recommend this restaurant for anyone who has food intolerances. The choice of food on offer is excellent as well as the bottomless drinks. My daughter and I visited Bath for her 21st birthday and GBK was our final stop before getting back on...

Great burgers! Perfect for university students! It can get a bit rowdy on the weekends but other than that I would recommend it to anyone looking for a decent burger joint in Bath.

I went for dinner at GBK on a quiet Sunday night. Our sever, Katie, was friendly and quickly showed us our table and gave us some water which was very much appreciated. I ordered a banana milkshake, a classic veggie burger and sweet potato fries....

If I had to compare my visit to anything, I would compare it to myself as it was an absolute 10/10 - Kailin Coombes

Located in an old railway arch and great for a quick bite when at Bath Station as they guarantee serving your order within 15 minutes. Although not busy, they just made it within their promise. Food OK for the price with my burger cooked and...

Walking into the restaurant we were approached rudely by one of the staff members. We had just come from the nearby bus station so had luggage with us. She freaked out when she saw it and rudely told us where to put it. No ‘hello’,...

Couldn't understand whilst waiting for a table I then had to queue for 15 mins to order food, one person on the till who wasn't even serving drinks. Lesson to be learnt from Aldi maybe :) That said burgers arrived fairly quickly and were lovely...

The burger was amazing but the skinny fries are hilarious haha because they are like eating air- just get the normal fries and save yourself the air

Love this place, can't fault it! Excellent burgers and excellent chips, gorgeous!! Staff are always helpful, could be better on busy days!