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3.0

Based on 145 opinions finded in 1 websites

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Nº 545 in 636 in Dumfries & Galloway

Nº 161 of 171 British in Dumfries & Galloway

CUSTOMERS TALK ABOUT DISHES WITH..hamoldrollroastcoffeecheesequichebaconpotatosaladcreampaysoupchickenmacaroni
Score
OpinionsNoteTripAdvisor1453.0

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We often visit the garden centre to break our journey often purchasing items from the shop and plants and leaving with a coffee to go. This was our last visit !!! I asked for 2 sausage rolls but changed mind after ascertaining the price ? Was shocked by the smirking by the member of staff at my change of mind. Then when I picked up my to go flat white coffees 1 cup was much lighter than the other and queried the difference and was told that’s how they come. One cup 2/3rds full and one 1/4 full. After stating again that’s how it is the asst. said I could put milk in ? Even when asked why one so empty and the other not she went off and grumbled to another colleague I was left both disappointed and angry by the behaviours and service and just wanted out. It lead me to view reviews, which summed up my experiences. Please don’t bother responding with the apparent usual response as clearly nothing is done to resolve the root causes and your reviews will no doubt continue on decline

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David B . 2024-10-22

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Lovely garden centre plants garden furniture and more. Nice to go for coffee and snack. Good place to meet a few friends or take the kids. Nice seating area Not so good for roast dinner however, veg was hard and meat was not too hot.

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Lynn L . 2024-09-08

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We stopped here en route from the Stena boat, for a spot of lunch. There is a lot of choice (including a specials board), plenty of tables (inside and outside where the children’s playground is) and the prices are reasonable. You order at the till and the food is brought to your table, so select your table before you order, so you can give them the number. Afterwards, we had a quick look round the garden centre and gift area.

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VoyageVogage123 . 2024-08-05

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Family lunch today. Sunday roast lunch was excellent. Great choices, portion size was perfect and well presented. We tried the vegan pastie and the vegan option (cauliflower katsu filling) for baked potatoes- really enjoyed both and would recommend for excellent vegan options.

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Angela W . 2024-07-07

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Lovely place to stop for a bite to eat. The garden Centre is very well set out with plenty to see and spend money on. We went to the restaurant for a light lunch. The food was nice and the eating area was spotlessly clean. Prices were ok and the seating area is very spacious. Some nice choices on the menu.

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John J . 2024-06-29

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My elderly parents were so looking forward to a Sunday lunch and were V disappointed. Asked if could have a smaller portion but still pay fill price. Told no! Why??? Asked if could buy tinfoil to wrap any leftovers. Told.no... as the leftovers are sometimes reused !???? No surely not.

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mmmmmmmmmmm . 2024-06-18

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I took my husband there for birthday lunch as we have been quite a few times and have enjoyed the food up till today. We ordered ciabatta with roast beef , horseradish and a jug of dipping gravy. The food came without the gravy, so had to ask for some. Then we tried to eat the roast beef, it was the toughest bit of meat I’ve ever eaten. I gave up after a little bit, my husband did the same. We took the majority of the tough beef home for our dogs. Very very disappointed. Expensive waste of money. Just joined the grow scheme and unlikely to return to the restaurant.

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Liz R . 2024-06-13

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Having enjoyed lunch here on various occasions, we visited with intention of filling our tums with delicious soup, ciabatta as advertised and then cake. Unfortunately, the vegetable soup as per the photo was less than appetising and tasted disgusting. I was so concerned on whether it was vegetable soup, I had someone check to ensure that it was suitable for vegetarians, to boot it came with half a baguette - although that was nice - it wasn’t what was on the menu. It appears that if you send a response to the head office- you don’t get a reply as I am still waiting 96 hours later. Not good- please get it sorted as the staff are great!

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Cynic43 . 2024-06-04

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Easter Friday was a busy day, but this is a large restaurant and I found a nice table in the conservatory looking out onto the trees and bird feeders. It's great to be able to watch the blue tits, sparrows, blackbirds and other birds while having a meal. I bought a pork and leek sausage roll which was huge, along with a side salad and small pot of chutney. The pastry was flaky, the pork was tasty and I really enjoyed it along with the chutney. My pot of tea was a decent size and I can only say that I had a lovely brunch here and will be back again.

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traveller2454 . 2024-03-30

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1 tea, 1 flat white, 2 salmon and cream cheese ciabatta (without the cream cheese) =£25.55. The tea and coffee was nice, but the ciabatta was stale and dry with little salmon and lots and lots of thickly sliced cucumber. No spread of any kind to relieve the lack of cream cheese. The side salad was thickly coated in some kind of yucky dressing. It was very noisy in the cafe with not enough room between tables. Next time we're passing, that's exactly what we'll do.

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chris g . 2024-03-16

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Be nice if the actual check out staff could engage a little and crack a smile or two, they almost all ways look miserable. Maybe you could have a national garden center smile day or simpler some very basic front out house customer training other garden centers in Dumfries seem to manage it

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duncanmC138XL . 2023-11-16

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Don't know what's happened but this used to be a very pleasant restaurant with a good choice of hot meals for all tastes. Arrived on Saturday to find it queued out the door with one lady writing down orders for food, then keying it into the till, then walking to the server hatch and moving on to help her colleague make drinks for orders. Seems a very time-consuming process. Surely there are till systems in place where orders are sent from till to kitchen in one-step without all of the above. Secondly, being lunchtime, you expect to have a good choice of hot meals available, fish teas are a favourite but not here. Sold out and only chilli and hot fill sandwiches available for exorbitant prices. Very laborious process in dining here too. You get a table, sit and peruse menu at the endless choice of fill sandwiches/drinks, note your table number then go up to counter queue for ages, order, pay then sit and wait upto 20mins for any food you do order (if its available in first place). Hot food like fish teas etc are not on the printed menu - only on a blackboard at the main entrance - and by the time you faffed about/queued, it's no wonder they sell out! Won't be returning.

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W7910CPlynnh . 2023-09-17

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Stopped on the way through for lunch when driving up to Scotland The restaurant was clean & nicely decorated. It looked like they had plenty of choice of hit & cold food. Food order was taken by a staff member while queuing and advised it may take approximately 20 mins. We ordered a beef & onion baguette and a coronation chicken baguette and hot drinks. Our drinks were made but found the lady on the till very abrupt with the other staff which wasn't good to see. Food didn't take as long and arrived quickly. Food was ok nothing special the beef & onion baguette came with a jig of gravy but it want very good gravy. A little over priced for food but we'd driven a long way & needed a break & something to eat & drink !

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joycej494 . 2023-09-15

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had sausage creamy mash and gravy,Mash was very lumpy and hard was not nice at all,having complained I was given another plate which was exactly the same.waste of my hard earned money was very disappointed.will not eat here again.

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Charlotte L . 2023-08-10

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We come to the garden centre a lot and thought we would nip into the cafe, we wish we hadn’t of bothered!! Don’t bother getting any of the scones as takeaway as it’s still the same price as sitting in but without the jam or butter. Scones were so dry that unfortunately they weren’t edible. Extremely overpriced as well. For a Sunday afternoon that used to be absolutely heaving there were only 6/7 tables in!

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Exploremore94 . 2023-07-04

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Have tried their revamped cafe twice now as I often visit the garden centre. Have been disappointed both times. For some reason portion size has gone ridiculously huge. Not sure what the reasoning is behind this, but huge scones, cakes etc are just off putting unless you are prepared to share. Have both times had the soup and both times been disappointed. Soup tastes like it comes from a catering pack and not freshly made. I really don't see the point of the 3 little glass jars that accompany the soup with fried onions, croutons and some fried green stuff in them. They add nothing to an already poor tasting soup and no doubt put the cost up. Just concentrate on making a good quality fresh soup? Prices are pretty high too. We won't be eating there again. It's a shame because they are missing out on a lot if business.

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Janester2 . 2023-02-12

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After a walk around the garden centre, we treated ourselves to lunch and were not disappointed. The avocado and humous baguette was delicious with a side salad, very well presented and great value! Being piglets, we had a side of potato wedges- wow they were huge but again delicious. Not realising the size of our ‘mains’ we had bought chocolate eclairs, an absolutely perfect way to finish our meal with a coffee. The staff were very polite, offering alternatives although very busy. Looking on every customer was served as an individual with the staff caring to ensure their requests were met. Definitely worth a re-visit in the near future (if my husband has anything to do with it)!

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Cynic43 . 2022-12-15

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On arrival noticed the change in layout and immediately thought change in both appearance and price, thus apprehensive. Took the chance and left feeling impressed with the new layout, choice of food and the customer service made available. Customer flow was impressive and even though it was busy the customer flow rate through the till and delivery of food met my expectations with tables being cleared leading to table being made free and not one customer was left having to wait.

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Ken L . 2022-11-16

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Oh no...I'm so sad to write this, as Gardenwise is a lovely garden centre which i have always enjoyed a good mosey around. Cafe was always very popular and food was reliable and tasty. Delicious toasties and paninis , cooked meals, quiche and marlenes scones were the best. Not sure what has happened: firstly, the table arrangements...used to like sitting at the window looking out, but they've moved things about. Then the lack of pictures/plants. The air conditioning..brrrr. The awful muzak playing....thankfully, the staff appreciated how loud and awful it was too and obliged the customers and switched it off!! The portions...far too big...the scones and cakes are massive...its ridiculous. Breakfast...Nice.. but have tad to wait over 20mins...hot drinks are cold by time food arrives. Please go back to your old style if food!!! It was lovely.

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PFM10 . 2022-11-06

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Popped in here while visiting Dumfries and had breakfast. Which was outstanding, great fresh produce. Good price and amazingly polite friendly staff. Enjoyed it that much returned again few days later before heading home but decided on lunch this time and like breakfast it didn’t disappoint. Portion size are great also fully recommend if going stop off gif a bite to eat. Good garden centre also picked up a few plants that my wife was after for our garden back home.

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PexyScotland . 2022-10-17

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Really surprised reading some recent reviews as we had a great lunch today with great quality food and really attentive service. One of the nicest ham and cheese toasties I’ve had recently and the staff were super friendly, quick service and really helpful.

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Steph172340 . 2022-10-04

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Arrived just after 10am. Nobody else in restaurant. Husband stood for almost ten minutes at the counter while a staff member did her paperwork in front of him. Completely ignored by two other staff members who were more interested in filling the displays. Eventually hubby interrupted one of them and asked for two drinks and two breakfasts. Breakfast took 20 minutes to arrive, by which time we had finished our hot drinks. Food ok but bacon very tough and beans luke warm. Would not recommend.

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432trishp . 2022-09-25

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Went to the Garden Centre today for lunch with my wife and granddaughter, we ordered 3 Toasties ans 3 drinks, this came to an eye watering £35, and I must say none of us really enjoyed the food. Very disappointed as it used to be a descent cafe before the upgrade.

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mickezard . 2022-09-20

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We ordered the humous avocado and carrot which my friend said was lovely I ordered the chicken and bacon ciabatta it was awful it was a small spoonful of chicken and bacon which was mostly onions. On top of a very doughy ciabatta. It was very over priced and not good I left most of it I only really ate the chips and the onions chicken and bacon (what meat was there) sorry I won’t be back for food! Also no atmosphere in the surroundings.

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Kay W . 2022-09-14

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Love the shop and the garden centre so decided to have lunch. The restaurant is roomy and clean.The scones were huge and the bread thick. There was a limited choice of sandwiches so had soup which was good. On the whole I found the food was over priced.

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EC5682 . 2022-09-08

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Called into garden centre for a general browse but was looking for a nice planter for myself. I even took my own plastic plant pot so I could get the right size. Unfortunately having looked at the selection on display, there were none suitable, they...

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59bird . 2022-08-29

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I was the second customer in the restaurant this morning, around 09.20. The breakfast was fine - bacon, sausages, egg, haggis, mushrooms, tomato, beans and toast (I could have had tattie scone instead of toast). Not sure about the fried rocket and pea shoots, though,...

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Hilary R . 2022-08-17

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My friend and I called in at the garden centre for a late lunch 3.45. She is on a course of antibiotics and not allowed to eat until an hour after taking a tablet and this was the earliest we could manage. We were waved...

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alisonmO5681EB . 2022-01-30

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Came here becauseId left Kilnford barn cafe having waited 20 minutes as no order taken though not busy. Had already been asked what I wanted before being allowed to sit at table, then told someone would be over to take order! What a contrast here!...

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Carolyn Y . 2021-11-23

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Went for light lunch. Waited 30min for 2 soups & macaroni cheese. Terrible service. The excuse was short staffed. Food was very average not worth the wait.

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MurrayR_13 . 2021-11-06

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Called in for coffee before facing the long journey home. Very impressed by the welcome in the cafe and the way everything was organised. Waitress was efficient but kept her distance. Scones were excellent too and we left fully recharged. Thank you.

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Saraki . 2021-09-05

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Called in for lunch yesterday and we were taken back by the volume of diners in their restaurant. We were greeted on arrival and shown to a table and given menus, when the lady came to take our order she said that the kitchen was...

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Alan J . 2021-08-07

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Very expensive not a great choice. Not particularly friendly. No presentation with a sandwich just looked unappealing and no effort.

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HunterDec . 2021-08-01

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Have visited recently several times but during my visit yesterday I was thrilled to find the new menu had launched. The service and coffees were amazing and our food was stunning. 10/10 for the whole team. Will definitely be returning.

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915charn_t . 2021-07-02

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We called in here for coffee and scones whilst on our way along the A75. Strict Covid-19 measures were in place - you had to wait before entering and then a waitress had to escort you to your table, She gave us the impression that...

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Big A . 2021-06-25

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We purchased plants from garden centre and decided to have a coffee and snack. Stood at the cafe door for ages before I eventually had to ask a staff member who was standing looking at u, s if we could be seated. Had to order...

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N1kk171 . 2021-05-25

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I met a friend for a coffee & cake date and wish we had arranged to meet else where. Upon entering the garden centre I popped on my mask and sanitised my hands. As I entered the cafe snd waved at my friend, I was...

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BeanandBrew . 2021-05-20

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Looking forward to an afternoon to our favourite garden centre and cafe turned out to be a real let down. Firstly , purchasing plants , we required some assistance in finding the correct variety....... on asking the female assistant , did they have any ?...

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Katrina T . 2021-05-14

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Visited 11 May. Café was not busy. Asked for a menu. Told it was unavailable as items limited due to Covid situation. Understandable. Waitress said we could look online in App and book or she would deal with order. No mention of prices. After waitress rhymed off the menu, we placed order for two rounds sandwiches, one Coffee, one tea with bowl of chips. Told chips came as standard with sandwiches. No mention that we would have a long wait. Total Bill nearly £25. This would almost have covered a pub meal!Drinks came very quickly. All drunk before snacks arrived some 30 minutes later. No apology for wait. I asked for top up goodwill coffee for elderly husband to have with snack and indicated my concern to young male waiter my feelings about long wait. He appeared unsure of what to do. He indicated that there were ‘issues’ in the kitchen. Has no one complained before? Anyway kitchen issues were not my problem. However after speaking to a cafe staff member he informed me that we would need to pay for a further coffee. I refused on principle. The chips that came with the sandwiches were in a tiny basket. They were cool and there were few. By this time I had lost the will to live and decided against complaining about the chips.Prior to lunch we had browsed the nursery for plants for a new garden we are landscaping. The intention was to return there to place the order. Our experience in the cafe however put us off doing this.We then visited a busy Heathall Garden Centre nearby where we spent £180 on plants. Staff very helpful and pleasant. In the past we have visited Garden Wise on many occasions. I have always been happy with service. I would not recommend it now. The prices (after perusing online) at home) are high if you only want a sandwich. Perhaps I should have enquired re cost of sandwiches. (Which incidentally came with salad trimmings and coleslaw - a fact not passed on to us at order stage). However one should not be placed in such a position. We should have been offered a menu (despite it being trimmed due to Covid).Garden Wise lost my plant order as a result of our experience in the cafe. This is not a good look for a previously excellent venue for snacks.

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Shelagh M . 2021-05-12

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This was always a favorite place for lunch as it's easy access for wheelchairs and the menu always had plenty of options and the food was good. Took my mother for lunch last week and we were very disappointed. The menu is awful as there's...

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Wasp25 . 2021-05-07

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Went to the restaurant for breakfast, what a performance to even order and pay for something to eat. Yes, we are in Covid times but it’s contradictory if you are sat at a table that is dirty! The meal came, my husband and I had...

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desiree61 . 2020-12-03

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First visit since before the Covid restrictions, well organised, clean and felt safe.Husband really enjoyed his steak pie and chips. I ordered the cheese toastie and frankly it has to be the worst toastie I have ever had.Three slices of bread with different cheeses, but only the top and bottom slice was toasted the bread in the middle was not even warm. The cheese on the bottom slice was almost non existent, the only saving grace was salad and coleslaw were nice, but for £8, very disappointing.Everything else hot drinks and cakes were good.Will return but definitely not for the toastie :(

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ShoH222 . 2020-11-24

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Hi not been In for a while to coffee shop since lockdown, went into today with family really disappointed with food it wasn’t the same since this company changed hand hands ,the food was not with the price the lovely staff that myself and wife always had a good laugh with looked over worked understaffed the laddies trying to multi task with limited staff opinions.On reviving our food the girl actually apologised for the wait (Laura and Linda) and myself and wife really appreciate the great hospitality from the girl as the staff used to make this place unfortunately won’t be back in a hurry this is not down to the hard work of the ladies in shop it’s down to the new owners if they can’t see that these girls are tun off there feet with limited staff they do not deserve any customers in coffee shop get a grip the management team these laddie work hard I am no manager but if the forks are that flat out in coffee shop can u not help them out by asking some members of the garden centre to help out as they seem to be over staffed and today when we where in not at all buzzy ,shame on you the new management team and owners Wount be back any time soon due to yourselfs thinking of profits over quality and happy staff .

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922kin . 2020-11-14

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Dropped in for lunch The restaurant has well spaced tables and the staff are well trained and friendly . The menu is reduced as there are no hot trays laid out at the counter . We took the Hot Potato with Tuna Mayonnaise filling . Superb a good quantity of tuna filling . The place is still very popular and a great meeting place for coffee in the morning

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craigluscar . 2020-10-27

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Down for catch up with daughter in law and one year old baby staff attention to showing us to download there app then order and pat through same the service and food was really nice and coronavirus protocols were the best I have witnessed well done to all staff

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lifeboat7 . 2020-10-24

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I used the cafe/restaurant today and it was the first time I have used it since COVID-19 measures have been put in place. The cafe was clean and the organisation of getting people to tables etc was well thought out. The menu was very minimal compared to previous visits and wasn’t very appealing. This cafe normally attracts older clientele due to the nature of the shop but I don’t think they’ll be as busy as what they used to be now they aren’t selling the food people came for.

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leesonstravels . 2020-10-18

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We have just visited this garden centre to have a look round and get a coffee in the cafe. We were extremely impressed by the safety measures they have implemented in light of the Covid19 pandemic. Our server Sarah was very attentive and friendly. The cafe was constantly being cleaned and sanitized. Very reassuring indeed. The food was excellent as well. Highly recommend.

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KarenS131 . 2020-10-15

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This coffee shop within the garden centre is highly efficient with covid precautions. We chose cream teas as we weren't able to view cakes from entrance where we were met by staff, then shown to table each table has its own food drop off table alongside. Not forced into the phone scenario of some places that's a bonus for us being respectful that not everyone wants to do technology. The menu was fairly small in choices but good meals on offer. Spotlessly clean and lovely patient staff in all a good tasty experience,let's face it some eateries fall short on things as simple as a humble scone, not here though. Well done staff it can't be fun repeating the whole rigmarole to every customer yet still you remained efficient and friendly.

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Angela H . 2020-09-27

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Salty soup poor value Old salad great for the grey pound not so good for those with expectations of fresh food

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catherinecN630DO . 2020-09-23

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I came here for lunch and a catch up with my sister as we weren’t allowed to meet in inside her house. So glad we did.our sandwiches were delicious. The bread was thick and fresh with generous and tasty fillings. The staff were very pleasant and exceptionally patient especially when explaining (twice) how to use our mobile phones to order and pay. I was equally impressed by the other focus protection procedures in place. A one way system around the cafe, separate food delivery tables, cutlery and condiments brought once we sat down. Unlike other reviewers we did not feel regimented, we felt safe. Hope they keep up the good work.

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251elainet . 2020-09-21

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I used to really enjoy the food here, however, after my visit last week I was really disappointed. To begin with, I wanted a bacon roll but they didn’t have that so I ordered a tea and a toasted tea cake. The tea cake resembled a dried up piece of cardboard, which was almost indigestible. I could not use my phone to order and pay so I took the till slips to the counter and paid. As I was wandering round the shop I was accosted by a member of staff asking me if I had paid! I returned later on in the day and decided on the macaroni cheese which came with salad and a piece of baked bread. The mac cheese was dried up, the salad was limp and the small portion of coleslaw was completely tasteless. The baked bread was part cooked and came with one portion of butter. I had paid at the counter before I got my food this time and said I hoped I wasn’t pounced on again like the last time. The waitress came up to me at the table mumbling some form of an apology for the confusion with my first visit. I thought it was maybe me being very tired after driving to the hospital for my husbands operation but I can see I’m not alone in my opinion of the food at this establishment. I didn’t realise that the business had changed hands. I will not be returning unless the standards drastically improve.

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PamelaH286 . 2020-09-15

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We all need to take some precautions right now but th is was just too much for us. Stand there, wait for instructions, don’t approach the counter, take your food from the table, pay over there, leave that way.The food was ok but we felt like we’d been ‘processed’. Not an enjoyable experience.

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Barrysmith156 . 2020-09-13

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The new covid protection worked well and I felt comfortable eating there, however, the food was overpriced and poor. I ordered cheese and ham quiche with salad, coleslaw and new potatoes. It was supposed to come with a chunk of freshly made bread, their description.The salad leaves were a mushy lump and not edible with one cherry tomato cut in half, bits of radish and cucumber, there was about a teaspoon of coleslaw that looked tired and three dreary looking new potatoes. The slice of quiche was edible. To the side was a slice of bread cut in half. Really, this meal was not good value and disappointing. I'm a long standing customer of the garden centre and cafe but I won't be visiting the cafe again until the reviews have improved.

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Uff O . 2020-09-08

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Absolutely terrible food! We had the roast beef dinner on Sunday 30th August. The food was cold. Veggies were rock hard and so was the potatoes. They have the cheek to charge you £12 for this appealing food. We won't ever be back as long as its like this. Since the change over in ownership the restaurant is one of the worst I have ever been in for food. It has always been slightly over priced but at least the food was tasty before. I would have complained in the day but the ladies are very nice in ho work there and I'm pretty sure it's not down to them that the foods so bad.

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X4732TXclairem . 2020-09-02

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Went for lunch waitress stood over us to make sure we knew how to order then food was placed on a nearby table no consistancy with social distancing.Food, quiche excellent coffee was ok but we had to pay for it despite having a members card,we were told we are not doing that just now.Overall average, expensive wont be in a hurry back

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merlo326 . 2020-09-01

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Visited with my friend for lunch yesterday and the waiting staff (I think Mandy and Linda) couldn't have been more helpful. I'm sure there have been big changes due to covid and they are working hard to give customers a good experience whilst learning new technology. Both staff members were polite and professional. The quiche I had was delicious!

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PaulLM123 . 2020-08-25

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Whilst I appreciate the efforts being made during CoVid-19 restrictions, there is simply no excuse for terrible, overpriced food, and poor service. Our waitress appeared confused by the handheld order input system and this proved true when the wrong food was delivered, changed but with us as the customers needing to draw her attention to the error and the price differential in our favour. This was sorted with the error refunded and no charge made for the replacement but it was an unnecessary interruption to our lunch. As for the Cheese Toastie, quite simply it was revolting - crude, untoasted and not well cooked at all - just three doorsteps of bread with some cheese rammed between each slice at around £8. No tomato sauce, salt or pepper offered.

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JML525 . 2020-08-24

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Good choice of plants, friendly staff great parking. Available toilets - relief for distance travellers :) Great garden centre. Will return.

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jimsullivan742 . 2020-08-22

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My sister insisted we came here for her birthday lunch... despite me trying to get her to go elsewhere. Her choice. Was a palaver trying to book online but managed to get 11.30 lunch slot for 4. Then we were told full menu wasn’t available until 12. Ridiculous. Only light bites available between breakfast and full lunch menu??? Why doesn’t it say that when you book online???? Anyways, persuaded the delightful Lyndsay (waitress) we would just have drinks until full menu became available. I had the cheese and onion quiche, Sis the steak pie, hubby the burger and brother in law the curry chicken breast. My quiche was delicious, paltry amount of salad with it, and why bread and butter?? Hubby’s burger was tough and dry, Sis’s steak in her pie was too salty. Think bro in law got the best deal with his chicken curry!! Ordered a pavlova for Sis and hot chocolate fudge cake for bro in law , and a portion for hubby and I to share. Thank goodness the cafe is part of the government scheme ‘eat out to help out’. We paid half price for the meals which I think was a fair price for what we had. Sis’s pavlova was one meringue shell with some fruit on top and some whipped cream at the side. For £4.80? The dearest dessert on the menu?? Can’t fault the waitress service. That was exemplary. But the food is average. So much better at nearby Kilnford Barns and elsewhere.

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Clachangirl . 2020-08-13

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This is our favourite garden center we live about 15 miles away but its great as if your up at the hospital visiting or out patient!!

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SmOfT19 . 2020-08-08

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Visited this place and had usual quick snack and coffee and have always been happy well prepared friendly staff and very clean. I can recommend

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mothersole6150 . 2020-01-22

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I have always had good food here. But on this occasion it was a disappointment. I had a ham & pickle toastie and before I could start to eat it there was clearly a strand of hair on the toastie. Therefore I didn’t enjoy my lunch as I normally do.

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K696NQevas . 2019-12-21

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Often use Gardenwise for Plants etc, can be pricey but good choice .Driveway into it has no lighting and when I got our car 2 other people commented on it also .. And also how dark the car park was... Due to this I told one of the staff , but was told I would have my headlights on so how could I not see ... Explained bout other 2 people too and others have commented in past .. Said she’d pass it on , but doubt it!! On way out had to watch where I was walking!!! Light it up Gardenwise before someone hurts there self or there’s an accident !!!

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Halfpintlager . 2019-12-19

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Garden Wise has the best range of all garden gear in the south of Scotland. It is a well srt out garden centre with the staff always willing to help with useful advice.

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Les S . 2019-10-10

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Well stocked garden centre with plants, trees, shrubs . Everything a good garden centre should stock, and this is a good garden centre. Pride of place is the coffee shop. Light bites, daily specials, sandwiches, cakes ; its all there. A good all round choice. Ours was the sweet and sour beef on a bed of golden rice. Tasty and in good amount. We finished with a coffee each. Very affordable and good value for money. A wise choice

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tomlZ1702DG . 2019-09-20

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Went here for lunch ordered two toasted sandwiches, two small caked and two coffees, bill came to over £23, when I queried it at the till was told yes in a not very pleasant way as if I had a cheek to query it. The two toasted sandwiches cost £5.80 each for two slices of the cheapest white bread and the cheapest pathetic filling imaginable. My wife asked for an Americano coffee which was a small cup only half filled and offered hot water to top it up, the cost £2.80. The coffee was cold so I said to one of the staff who took it away and came back with the same amount of coffee and a pot of hot water and was told that the amount in the cup was correct as that is what the machine dispensed. I manner of the staff was not very pleasant to say the least. Most disgusting food and service I have every had, definitely will not be back

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Stephen D . 2019-09-12

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We called in for tea and scones after visiting the excellent high quality garden centre. Nice big clean restaurant, reasonable prices, lovely scones, ample tea. Fast friendly service.

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warboys . 2019-08-28

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set in the best garden center for miles around this is a super place to meet friends and enjoy home baking a good grub.

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email961 . 2019-08-26

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Visited today for lunch with friends, great selection of food available both hot and cold options, I had the homemade tomato soup which was delicious. There is a huge selection of cakes and traybakes really spoilt for choice, opted for the mint slice wasn’t disappointed. All the tables were clean and the cafe was lovely and tidy will certainly be back

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donnmcg . 2019-08-17

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Came here for a light bite to eat and a look around the garden centre. It has the usual good gift departments clothing and plants etc. I felt some things were a little overpriced. Having purchased a roll and drink. We then have to clear two trays off the table in the conservatory to place our own one down. There was a lot of discarded trays and cups etc with no staff attempting to clear any tables. They are clearly needing a new cleaner as in each corner of the windowsills there is a clear line of dust they obviously do not move any seating within. I did not go looking for this. The photograph is taken from my seat i was sat upon.

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janetrA6858IF . 2019-08-12

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Very nice choices on the menu, food always hot, coffee excellent . Staff always helpful and courteous. Play area for children. Conveniences clean and gift shop has a great many choices.

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P M . 2019-08-08

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We usually head for here if we are out and about in Dumfries area. Nice food and drinks and always a plant or two to pick up. Lovely at Christmas time. They out a lot of effort into it.

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Pam S . 2019-07-03

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Had a bacon and egg roll and americano coffee £7.90.

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Departure140926 . 2019-05-17

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Most staff in the plant sections are downright ignorant and need a course on customer service skills. They come across as arrogant and far too important to be bothered with the ‘plebs’ who are ‘bothering’ them for information. It’s not them all but most.

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Margaret M . 2019-01-26

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My son and I were travelling from Stranraer to Chippenham and left early. We stopped at the garden centre for breakfast and I had the "light breakfast" and coffee. It was very good and set us up for the three hundred mile drive.

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alastairmonteith . 2018-12-30

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Lovely warm surroundings overlooking the birds' feeding station. Great home made food. Very pleasant staff. Lots of shopping options too!

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Dorothy C . 2018-12-11

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Went with my mum for lunch we both had baked potato with prawns. We expected the prawns to be cold but not the potato not only was it cold but skin was burnt on both. On a positive the Christmas Display is beautiful!

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369lesleym . 2018-11-17

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I met my elderly father here and my sister. The coffee- latte was from a machine (not a proper coffee set up) , we had to wait for two customers before us- over 5 mins for a coffee... then it was not very hot and not that great tasting. My father had a fresh scone but it was far too crumbly and fell to pieces. I expected coffee and scones to be good as this place seems busy at coffee time... but very disappointed, we won`t be back.

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Ally G . 2018-11-14

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I have visited the restaurant here midweek on a regular basis to browse the garden plants and meet with friends for lunch.

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maureen854 . 2018-07-31

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The old staff in here are incredibly rude and condescending. The young staff are attentive and friendly but often, in front of customers, on the receiving end from their older colleagues. The good things about this place are the small park for kids, toys to play with and plentiful seating. The bad are the old staff, poor food and coffee and excessive prices. Much better options elsewhere for a decent coffee/cake.

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jamielittle61981 . 2018-07-29

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This is a review for the last 3 times we have eaten here over the last 2 weeks. My grandkids absolutely love the place because they have a good children’s menu, a friendly environment and a small play area outside as well as a selection of toys inside if the weather is bad.

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64BobN . 2018-07-26

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We went into the Garden Centre to have a look and ended up having lunch. The soup was homemade with plenty of vegetables in it. The jacket potato was cooked and nothing was too much trouble. I would certainly recommend it to anyone visitinf

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VernaE_11 . 2018-07-10

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Went for lunch and was disappointed with the choice and shocked at the extortionate pricing. Staff were friendly and helpful in the restaurant area. Not going back...

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adnd1976 . 2018-07-05

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We dropped in at around 2pm hoping to have a hot meal and then look around this award winning garden centre, however lunch is from 12pm to 2pm and then its afternoon tea. A large dining area with plenty of seating. The centre has an unusually wide range of stock items and the plants are very well looked after. Plenty of parking and everything is clean, tidy and well maintained.

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Rossergruffydd . 2018-06-18

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A very good range of plants all looking very healthy and a great range of pots and planters, the café is good with tasty food but a little pricy for standard fare. Still worth popping in just off the A75.

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Trippersrus . 2018-06-01

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Great choice of garden plants on-site at reasonable prices. Large range of garden accessories also. Well worth a visit if you're passing by.

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Kevmac M . 2018-05-30

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Just called in this cafe as we were passing, garden centres usually have good cafes, nice food and good value for money, how wrong was I. I ordered two ham sandwiches, they consisted of 2 rounds of bread buttered on one side only, and one slice of the thinnest ham I have ever seen. To add insult to my njury they charged over £4 per sandwich.

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Carol S . 2018-05-11

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Visited this garden centre today for lunch. I had the roast beef lunch totally delicious and plentiful. Scott and Jessie had the Spanish quiche and vegs, again it was delicious and a very good sized portion. They both had a dessert which looked and tasted amazing. Staff was helpful and pleasant. The Garden centre is great and sells a huge variety of things - a place where you could spend a whole afternoon. I bought a lovely spinning double helix and Alaister thank you for getting me the colour I wanted - very helpful. I would recommend a visit.

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ckmcgurk8817 . 2018-04-29

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A good selection of well cooked light meals, sandwiches, cakes and scones. And generous sized portions. A pot of tea is excellent as is the no frills coffee (no pseud skinny flat latte). Service is good. The clientele appears to be on the senior side...

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Sandy S . 2018-04-06

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This a reliably good garden centre and cafe. We seldom go beyond the fruit scones which are always fresh though perhaps a little sweet. The conservatory is our favourite spot where we can watch the birds at the new feeder. Good selection of gardening products...

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Margaret W . 2018-04-02

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Enjoyed a scone and cup of tea in the cafe which has a quiet ambiance. Then enjoyed a stroll around the center, buying some locally produced honey.

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Irene C . 2018-03-30

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I asked if the macaroni was available and the girl explained the difference between the Light Bite macaroni and the main meal macaroni. So far so good. I didn’t want a main meal sized portion so I specifically asked if I could have the Light...

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Ashley S . 2018-02-18

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Called in for a late morning coffee and lovely home baked scones. Staff were attentive and friendly the coffee and scones were of average price. Loads of choice of where to sit with tables well apart. We will without doubt visit again.

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blueboy16 . 2018-02-02

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On the entrance it states that the tea room is open to 16.30 so we went in at 14.30, on entry 2 staff were sitting at a table nattering, myself and my wife were just in the door when we were pounced upon and asked...

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ROBERT M . 2018-01-15

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Been here a few times and always thought it was a little bit pricey,went again today and had cottage pie...

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Mollymoodog . 2018-01-06

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Called in for lunch, great garden centre with a fantastic restaurant, lovely surroundings with ample room between tables, good choice...

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Happas . 2017-11-06

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Came in for lunch and as usual it was busy, no issues there. However 5.55 for a toasty was a...

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Sarah M . 2017-10-15

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Saw sign for garden centre on way south, Castle Douglas Road, very convenient stop, quick coffee and scone. Plenty of...

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irenajm . 2017-10-07

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We arrived into the Garden Centre Cafeteria for a coffe and cake just before 4pm, I over heard staff telling...

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Solusmor . 2017-10-02

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Called with my wife last week, fantastic garden centre and restaurant were we had Cream Scones & Tea, we will...

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JOHNTY49 . 2017-10-02

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