Based on 11 opinions finded in 1 websites

Based on 11 opinions finded in 1 websites
Nº 212 in 274 in Hertsmere
Opinions
Love this place, cool but with a family vibe x Crew remembers you and what you have if you’re a frequent visitor, can’t do enough for you!
Ange . 2025-04-02
MORE AT TripAdvisor
Tea was like dishwater. Not even boiling water. Food overpriced. Wet day and massive dog sat next to us and the smell of wet dog put us both off our rolls. Noise level very high. Usual one coffee WFH brigade blocking tables.
Jackie S . 2024-11-21
MORE AT TripAdvisor
Good coffee with good snacks. The cakes are fresh and tasty. The rolls are fresh and have interesting, enjoyable combinations of flavour. The best thing is the staff who are all warm and friendly and efficient. The place nearly always looks spotless but often too many dogs inside. There are two nice outdoor seating areas, one at the front and the other at the rear. Keep your pets there, please
Stephen366 . 2024-09-19
MORE AT TripAdvisor
we been a few times but noticed sometimes the price of coffee changes,eg small americano hot milk £3 10 sometimes £3 40 admiited its only 30 p difference but y does the price change as we drink in.Also croissants eat in £2 80 out £ 2 95 if they change because of VAT in or out then your menu should be more explicit.
raydenjr . 2024-05-06
MORE AT TripAdvisor
Over priced cakes etc, hot chocolate small and therefore over priced, most miserable staff and when said was cold, the new one was literally dumped down, for prices they charge should be table service,
laurencedav1 . 2024-04-04
MORE AT TripAdvisor
Great place to have a coffee & a quick bite with friends. Staff are always so lovely when I sit in. Learnt some of the lovely girls names recently, so shout out to Chloe, Caitlin & the manager Mona for being knowledgeable about the GAIL’s products and being so welcoming each time I come in. They always keep up the smiles and positive vibes whenever there is the odd rude entitled person trying to give them a hard time. Just wish prices didn’t keep going up so I could frequent more often
K S . 2024-03-12
MORE AT TripAdvisor
The table hadn’t been cleaned away even when there were 4 staff behind the counter. Cleaned the chair down before sitting. Ordered our tea and coffee which had to be collected from counter. The poached eggs with bread soldiers arrived nice and warm. Filled a hole nicely.
HR . 2024-01-22
MORE AT TripAdvisor
What a warm welcome from all the staff here. Thank you to Mona, Caitlin, Aimee and Eva who provide me with top service every morning. Xx
N M . 2023-11-30
MORE AT TripAdvisor
We absolutely LOVE Gail’s bakery in beautiful Radlett! From the first day, the staff are So welcoming and we adore Mona, the manager. They team go above and beyond to make sure our experience is wonderful! The bakery is amazing and we go regularly and have tried most of the food, which is heavenly. Thank you So much for opening as there was little choice before… 10/10 …! Also a shout out to Eva for being an amazing baker and lady. We ♥️ you.
Antigony S . 2023-11-10
MORE AT TripAdvisor
It is a nice place for a pastry/sandwich coffee is nice. Prefer Brass monkey coffee. The cutlery needs to be cleaner.It’s a new place opened to replace Costa. Early days
44hr . 2023-10-25
MORE AT TripAdvisor
Similary restaurants in East of England
429 Opinions
Absolutely dreadful customer service. Our order was taken promptly and the kids’ starter came out quickly, but the adults’ starter didn’t come out and the kids’ mains turned up before they had finished their starters! The adults’ starter and mains all arrived together and still no sign of our drinks. We had to ask for the drinks. Finally, we waited so long for the dessert and bill that we went to the till for each. The restaurant was pretty much empty and there were three serving staff, so they weren’t overrun. We were very disappointed and won’t be going back!
362 Opinions
We went in at lunchtime and was hardly anyone in there. The service was incredibly slow and the staff were not very friendly including who I believe is the manager/owner who spent the majority of the time standing around scrolling on his phone in between passing us the kids menus which we had to ask for, it felt like we were being more of an annoyance in politley asking for these, he served us and we found him to not be very welcoming at all, along side another member of staff who was also unfriendly which is a shame as we are very polite people even know this was not reciprocated. We did notice others were treated completed different so I can only assume if you’re a regular then you are ok! Overall it was a bad experience and one we had to unfortunately pay for. We would not return to this chain again.
18 Opinions
We ordered online on a v busy Saturday. The web site said 45 mins and it arrived just a little later. Something on my order didn't go through so I rang them up and added it. As they were so busy, it was missed on delivery but I rang them and they dropped it straight here. Customer service 100% Food is fab Thank you Sea Chef!