Eat Well in Hertsmere

The salt and pepper chicken was so dry and no chicken to be seen. The king po king prawn had a weird smell and the sauce was like water. All in all it was tasteless and very disappointing

I ordering on regular base sweet crispy chicken with egg fried rice,honey spare ribs,black bean chicken and food is always tasty,hot and fresh..there's any chance for complain,food good,tasty,hot and lady on the front desk is very nice and kind. I can just highly recommend this place if you fancy good Chinese for a decent price 😎👌

Take away only lost it but back with evengance

Got a delivery total waste of money all pre cooked to hard to chew

They claim they're open from 12pm-2pm on a Wednesday. Hence, I arrived at 1:30pm, their sign said they was closed. I double checked on their website and their PHYSICAL poster outside on the door, and it should be open. I decided to call them from outside, a person was present in the kitchen and I saw them with my own eyes ignoring the call. Awful service and communication with consumers. I decided to knock on the door and the guy told me to go away!! Lack of respect and a waste of my time. I travelled quite far as well, a shame really.

Best Singapore rice noodles ever, fxxking delicious!

Just today of the day of July ‘24 we ordered the food from these premises like many times before. The food and service was very good. However today it was ridiculous!!! We spend £50 for 6 dishes, not the most expensive and it was disgusting! The crispy duck stinks! Chop Suey was a soup with shrimps instead of king prawns! Oh and the Fried King Prawns tasted like they were heated up in the microwave. This is really disappointing as the food from them was really good before. I don’t know what’s happened but definitely, never do the mistake again. Thank you for wasted supper!!!

I love this place so much, my family has bought food from here for over 12 years now. The food is so flavourful and always really hot and fresh. Delivery is quick and so is collection. Great spot for good food 👍🏻

My favourite new takeaway, good customer service and yummy food!

Gutted. After 10 solid years of regular takeaways from this place, tonight has been a total let down. Spent £150 on a takeaway for 9 people (mums birthday) Bland food, no curry flavour in Singapore noodles, soup was literally warm water, no egg in egg fried rice. Some food piping hot, other was stone cold. Im thinking change of ownership as the man who is usually seated behind counter is no longer around and counter staff are different. Gutted as I now have to find another decent Chinese locally when I was so happy wirh this place. Gave it another chance today. Ordered a prawn dish and the prawns were clearly long long long deep frozen. I literally couldn't eat them. Sad as the guy in there who owns a place is trying so hard but needs to get rid of his cooks and start again

Thank you for the welcome, I went there with friends and we did not regret it. There have been quite a few changes recently and it shows! Thank you very much, I came with some friends and we had only good vibes. See you next time!

Great menu with so many different things for the whole family. Food is good quality and flavourful. Was in the area and I’m very glad I stumbled across the restaurant. Staff were super friendly and looked after my family and I. Would highly recommend and only review restaurants that are definitely worth it! Good job Eat Well!

Great food, great service. Will come back. Thanks all!

The hospitality is great. A very friendly vibe to it. The food used to be much better before and it had a bit of decline. But now I can see it is improving yet again! Well done EAT WELL. I am looking forward to visiting you again.

Great little place for some decent food. Quality service and friendly staff!

Do not order from here!!!!! Ordered a vegetarian dish and there was a chicken bone in the food. Rang up and the staff were very rude/dismissive. They didn’t care nor did they seem to want to help.

Do not order from here !!!!!!! Ordered a vegetarian dish and there was a chicken bone in the food. I rang up to complain and the staff were so rude. They had 0 concern and basically hung up the phone.

Poor food , waited 45 mins . Gutted that china house has gone so gave this a try , never again . Salt and pepper chips was under cooked , probably frozen . Hot and sour soup tasted nothing like it should . Chicken Chow mien tasted vile . Left with a horrible taste and feeling sick .

Hair in my food. Will not be eating from here again.

Very basic takeaway, expensive and poor quality food.

Read the report in the WO. Says it all.

I have been going there off and on for 10 years. Tonights food was very poor. The prawn crackers were stale. There was no taste to the BBQ spare ribs which were luke warm. The sweet and sour chicken was so hard. The duck must have been cremated so many times. Just had enough of eating lousy food and it was not cheap

Lovely takeaway, shame they now only take cash

Great local Chinese takeaway. Food consistently good, and prices reasonable.

Very friendly and welcoming staff. Delicious tasting food. Thank you very much. Would definitely recommend to anyone that wants great Chinese food. We get takeaway and delivery. The delivery food arrives hot and in good time. Thank you😁

Recently on a Saturday we tried to order a take away over the phone. Unfortunately one of the staff was very unhelpful and rude on the phone when my partner tried to describe a dish she had ordered in person previously. Unbelievably the woman on the other end of the phone said come into the shop and out the phone down on us without giving us a chance to explain. We have found this particular member of staff to be unhelpful and impatient on previous occasions, so this is why we decided to review. Generally the food is fine but we went elsewhere on this occasion and probably will do so in future. There are plenty of other places to get a takeaway with polite and helpful staff.

Great choice competitive prices. Tasty food and v quick

First time I went there, am amazed by how lovely it looks and with 4 chefs in kitchen, I quickly received my food

Been regulars for over 5 years now, never been let down. Lush food, fast delivery, great quality and always arrives warm. On the odd time we’ve collected, staff are friendly and helpful (a few dietary requirements in our family which always get catered for very well). Cracking local takeaway, cant recommend enough.

Regulars for over 5 years now, always delicious food. Fast delivery, great quality and friendly staff upon collections too. Never been let down, cracking local takeaway.

Never let's us down. Quality food and taste

Just my local Chinese takeaway place was happy with the service and how quickly I got my food.

One of the best Chinese takeaways we have ever had. They are so good with allergies which is fabulous (even sesame!) and the food is really tasty. A rare gem run by lovely people.

Never disappointed. Great food great friendly service

Great chicken curry and a good portion as well.

I called them back to tell them they gave me the wrong order, I let her read out my order, she missed an order request made to a dish, asked her colleague said it comes that way, I explained to her the menu states chose a or b, I chose B on three occasions, told me I need to say it the next time I come, even though I said it this time, told me come next time and she gives B… no refund, no fixing the order, I was willing to drive back and get the right order. Nothing, told me not to argue with her. I said she’s not even saying sorry, sarcastically said sorry and that next time I come to say B. I explained I’m a regular customer and live up the road and will not be coming back again.

Very uncooperative when they get order wrong It’s never their fault even when you order same food every week !!! Needed a receipt they refused to provided said they computer wipes them off at end of each shift !!!

We have been using this Chinese for the last 2 years. We placed an online order and added an allergy note which was ignored. When I had collected and driven home when we realised so we called them and they said there was not allergy note on order so we would have to pay for dish again so I had to drive back as otherwise someone was without food. We said we didn’t think this was fair as we had entered this information and must be there system. There was no customer service so I advised we would not be using them again. Seems such a shame for something that could have been rectified so quickly.

Very good service and delicious food

Placed order by phone but when it arrived it was incorrect. Called them as soon as we realised the problem & they refused to accept their mistake, instead blaming me & saying it was my fault! We’ve used them for a number of years & the food has been ok, but after this we won’t be going back. Avoid.

Great tasting food, best chinese in Bushey.

Yummy food! First time trying - recommend.

This has got too be one of the best Chinese restaurants i have ever been too I wish they delivered especially as I no longer live in the area but I still drive here at list once a month as a treat. Also its a shame but they are a take away only place buy there always so busy I doubt it will ever become a sit in restaurant.

The takeaway is of decent quality. It's cheap and cheerful. Choice of items is good, too.

The best, time and time again! Flavourful, delicious and fast. I have tried multiple dishes on the menu over time and they never disappoint! Becoming a bit addicted to be honest. Highly recommend!

Not the best too greasy but portion size good, could do with more flavour to it

Worst chinese ,been long standing customer spent thirty pounds on food and ordered salt and chilli prawns had a distinct fishey taste eang to complain they refused to change refund or help in my book restaurant not to be trusted long customer 12 years plus never use again discusting behaviour.

Best Chinese take away in the area by far. Been using for nearly 20 years and never disappointed. Can not recommend highly enough.

Amazing food. Very well presented. Tasted lovely. Cards accepted for transactions over £12. Very clean shop and friendly team. Worth every one of the 5 stars awarded

Yes the best Chinese in town and for miles. Been coming here for well over a year now always consistently good an tasty an well priced and always come with a big smile from over the counter.

Proper Chinese! It’s the best for a takeaway in Bushey. We go a lot... btw people saying about the hygiene rating, it’s been rated a 5* as of July 2019 so those comments are just people trying to be nasty!! They are very busy and customer service isn’t the best but that might also be a culture clash. They’re a bit short with you but it’s only a passing moment before you dig into great food!

Quick to prepare food, always fresh off the pan steaming hot. Been eating here for 4 years and never had any trouble down below.

We love it! Great food. Set menus are nice and generous.

Absolutely class Chinese takeaway, only one issue for such a good Chinese, is their crab meat and sweet corn soup is crab sticks.

Love the food been going here for years

Very good takeawat very cheap and always on point sticking to this take away

Good take away at reasonable prices. Give it a try

We waited over 2.5 hours for our food, when we asked for a discount they refused and took the food away. Incredibly bad service. AVOID.

We used to use eat well but not any more. Food has gone down hill and the last time we ordered, waited 2 hours and nothing arrived. Ended up going out for a Chinese. Avoid and don’t waste your time sitting in and nothing turns up!

Love the food, been a customer for years and never had a problem. Always been hot, on time and delicious

I've of the better Chinese take aways in the area

Food always tastes great from here I’ve never had to send anything back in the last five yrs. lovely 😊

Lovely food always arrives hot try meat spring roll delicious as is the whole menu try for yourself never had a bad meal from here and reasonably priced

They have complete disregard for local residents safety. Their delivery drivers park dangerously on double yellow lines and across the Vale Road junction. They don't care.

I used to frequent this takeaway on a weekly basis but stopped about one year ago as the service had become frustrating and the food was sliding. Returned to their recently to see if things had improved and ordered our usuals. The sauces were quite good and provided the right level of kick you would expect from the spices. However, the quality of the chicken was very poor and I would make a much better dish at home for half the price. I like meat and if it is not up to scratch I will not return. Recommend this take away for vegetarian dishes.

The food is ok but the staff are grubby and extremely rude. Theres plenty of places to eat, so why put up with their rudeness. Two regulars were ordering when I was in there and they couldn't believe the way they were talked to. I think they find it amusing to be abrupt and shout at people. What would be amusing is if people voted with their feet.

Nice food - efficient service. Ring and collect or delivery option. All good. Recommend prawn dishes.

This is a very popular and busy takeaway and you will see why when you get your food.

Really lovely food, best chinese around, pretty good delivery times. Staff always friendly would definitely recommend

Hemos utilizado como comida para llevar China local durante varios años, principalmente porque sólo lleva unos pocos minutos. Siempre ha sido bueno, pero nada especial. Mientras espera para recoger su comida se puede ver directamente en la cocina, que siempre es interesante.

We went twice this week because of the good portions versus price points. ..stick to the steaks . Didn't like the deep fried crispy pork....too deep fried. Then again the Chinese clientele were ordering mountains... lamb chops..to much fat not much meat. Staff not to attentive but it's ok.

Always decent food from this place. Have ordered multiple times and it is consistently good. Dishes taste healthy and not full of added rubbish and the dishes are healthy portions. Wouldn't think of changing my Chinese!

I've been using this Chinese for years and i've never had a bad meal. Always on time, always fresh and always hot. Best Chinese in the area by a country mile.

Nos encantó la sucursal bushey, así que estaba feliz de que uno había abierto la vuelta de la esquina en Kenton Lane. No he tenido una mala comida de ellos!

Este es, de lejos, la mejor comida china en la zona. La carne es de buena calidad y si pides stir frito carne de ternera es real en vez de jellified tiras de color marrón).

Pedimos de ella un par de veces al mes. La comida es genial, no es grasoso y es muy sabrosa. Buena selección, porciones de buen tamaño, precios razonables y un personal amable. Hemos usado tanto para recogida y entrega.

We ordered 54 .00 pounds from them , 1 hour and forty minutes to deliver , no real apology , cold food . Will not use again awful .

Hygiene rating is zero! Gross!! Service is poor. Food is greasy. Have stopped ordering from here as they are not honest and don't apologise for the mistakes they make. Sort it out Eat Well as you are my nearest chinese!!

Ordered from this Chinese food was late then when we sit down to eat we discover that the food wasn't what we ordered and when we call to tell them and get some of the food swapped the woman who hardly spoke English was having a go at me telling me that's the order I gave her when half the things I didn't even like so defiantly didn't order them. She then said we don't care about our business anyway and hung up. So we were left with loads of Chinese food no one wanted and paid about £50. Won't be ordering from eat well again!! And don't recommend anyone should. Also found out there Hygiene level was zero today!!!

We ordered a take away and understood as it was NewYears eve there would be a wait. However, we did not expect to get cold food after waiting for 1hr 30mins and spending £43. When I phoned to complain was told that if I put all the food back in the containers and none of it had been eaten they would replace it but would have to wait another 1hr for fresh food! Terrible customer service and I would not recommend

Very efficient service. We always collect the food so unable to comment on delivery. Food is very very good with huge portions. Found the chow mein a little on the greasy side but apart from that faultless.

Have used this takeaway for years and there has been the odd occasion when we've had to wait longer than usual for the food. On this occasion told 40 mins when order placed but after 1 1/2 called to be told that the driver had left 5 mins ago and the food arrived 30 minutes later!!! We are only 10 mins away at the most. Called to say that food had arrived and didn't see why we should have to pay! Asked if it would be possible to record on their system our dissatisfaction and maybe offer a discount next time. This they said was not possible which is very surprising given that when you call the number is recorded together with the address. Extremely disappointed and will think twice before ordering again.

Awful customer service, was spoken to extremely rudely when ringing up after receiving a delivery with a number of items missing. Then out right refused to refund the missing items, will certainly never be eating here again.

Dispite giving an order and waiting 1hour 20 mins. Our address and contact number was already registered on their system and they repeated it back. 20 mins delay and phoned them to be told it is 5 mins away. Called again a further 10 mins later to be told they lost the order, then blamed me as i must have phoned the wrong place and then to be told you can order again but you are not getting discount .......there exact words were ' We have many customers, so go somewhere else we are busy tonight 'Dont deserve my money or customers so will not be going there

Ordered a delivery the food arrived after one hour cold. We complained and they argued calling us liars. We then had to drive the food back there, where they continued to argue back with us. The staff are exceptionally RUDE, we will NEVER use them again. I am surprised they have the audacity to argue since their food hygiene rating is ZERO! II DO NOT RECOMMEND. If you want a nice Chinese go elsewhere!

I've been getting deliveries from here for years and have never found anywhere else locally to be this good. Great food and not overpriced!

Beautiful food, and very efficient service. My kids love the food and have a regular meal every week. We love it.

Always prompt with delivery and priced right for the food you get Eat Wells is my first choice for Chinese take away. Love the choice of starters ( although can be a bit salty) and the crispy lamb is perfect. Where's the menu I am feeling hungry

I've used this Chinese quite regularly over the years. No longer though as I've just discovered they have a food hygiene rating of zero!!!!!!! Google eat well bushey food hygiene and see for yourself

I love this take away, easy parking too. the food consistantly tastes good and never had a cause to complain. The only problem is getting through on the phone because they are so busy at peek times. I prefer collection and the wait is normally quick.

Best Chinese take away there is! Have been using this place for years and never had a wrong order or bad meal. The staff are hard working and run a very efficient business.

Have been coming to this Chinese for years and always recommend it!! Good food usually can let u down on occasion though. Biggest disappointment is the blatant lie on there menu. They say free delivery upto 3 miles. I recently moved and ordered from there a few weeks back no problems. Ordered tonight and suddenly they are charging for delivery! They say I'm over 3 miles away iPhone maps and other internet apps say 2.1miles!! Sadly after many years I won't be back due to their pure greed!!

And ok quality chinese food, lots to choose from on the menu. We tend to go in and order our food for takeaway, always in and out within 10 minutes :)

Great food and fast service. Extensive menu + good old favourites like Singapore noodles mmm. Recommend duck

Lovely tasting Chinese food, definitely one of the best Chinese takeaways in the area. Delicious noodles and all piping hot. We have used this takeaway regularly. You won't be disappointed. It can get very busy but staff are always efficient.