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2.5

Based on 11 opinions finded in 1 websites

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Nº 211 in 225 in Epsom and Ewell

Score
OpinionsNoteTripAdvisor112.5

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I ordered food via just eat. The food delivery was early and it wasnt all warm. Some was cold. Very good portion sizes. This is the first time we have used this Chinese and won’t be using it again. The delivery driver couldn’t find out and put the phone down on me. I couldn’t understand them and they were rude. The lemon chicken had no sauce like you would expect and was covered in lemon peel. It was very dry, the rice had zero flavour. The veg curry had loads of bean sprouts and the crispy seaweed was cold and mushy. I didn’t like it at all. The chips were cold and the food was bland and tasteless. This is our first and last time using this Chinese. We will go back to our regular I think. We just wanted to give somewhere else a chance for a change. Not worth the money you pay for it. Terrible terrible terrible avoid at all costs. The delivery drivers need training in customer service. They are the front for the business and they are beyond rude. We live 10 mins away from this restaurant and they couldn’t find us. I think the drivers need to use sat nav.

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I’ve had a lot of chicken in my life, and I’d say 80% of that is peri peri chicken. I’m proud to say I have found the best by far and it lies within Pepe’s kitchen. The extra hot chicken wing almost brings tears of joy to me eyes, and when I see my peri peri pitta bread waiting for me on the side I feel as it I’m in heaven for a split second. Thanks

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I don t even want to give any stars. The food was never delivered by just eat. Terrible service by the business itself, non helpful. Driver, not speaking English surely needs to be a requirement. He got mad, told me in broken English cancel your order. So the Chinese is out of pocket, they get a bad review, we still hungry but the driver carries on.

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location-icon36-40 High St
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Sorry to say but apart from the guy that corrected my order after they got both mine and my friends wrong. Upstairs was closed by 7pm meaning there was around 6 seats at its busiest. This venue is clearly only interested in deliveries and not on the customer's that come in. I physically watched then send out 6 different orders whilst mine sat on the side getting cold. Chips were luke warm and if I was rushing off to the cinema I would have sent it all back. Order a change to a double cheeseburger which they got wrong, lucky I checked as it was completely wrong. I was strongly advice trying somewhere else as this store is not good for the passing customers. Having said that the staff member that helped when I took the burger back was brilliant.