Based on 134 opinions finded in 1 websites
Based on 134 opinions finded in 1 websites
Nº 165 in 320 in Eden
Opinions
Fantastic food , in great surroundings .👍👍
Bobbster 123 . 2024-09-30
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We went for afternoon tea and it was absolutely delicious
Anita Borthwick . 2024-07-10
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We visited this evening as the staff are really friendly. We had the sirloin which was the best steak we have ever eaten. Everything was cooked to perfection. Great vibes in there aswell and the wood burning grill which cooked the meat was amazing. Garfield can cook one hell of a steak. Miller and carter don't stand a chance with FYR. I would happily travel the 2 hour just for another one of your Steaks. 🤘
Ruth Mckay . 2024-07-02
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Stopped for a light lunch on our travels. Very tasty. Quick service. Destination EV chargers in car park.
Colin Preston . 2024-06-05
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what an experience. Atmosphere and location was nice 👍🏻 Service was 50/50 we got forgotten and sat empty without drinks long enough. All staff kept walking past and an excuse we had was short staffed/busy but they all stood by the front till.... takes 2 minutes to ask if everything is ok and if we need more drinks. Starters we ordered portions were tiny and one starter wasn't even put on. We have attended as a four, we ordered £77 platter to share each couple, when it came out i had to laugh as it was just enough to feed one person ( two small slices of steak, two prawns, little party sausages on a toothpick, chicken skewer with two pieces of chicken and the rest being peppers and onions, 6 pieces of chips and mac and cheese). <<< don't recommend if you're hungry🤣😂 probably wouldn't of been enough for one! Overall the whole restaurant experience and £250 later I would not let recommend this to anyone!
Dzestina Dovidauskaite . 2024-05-14
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It's a nice looking place. Food tasted good. We had different waiters, some were ok, but one seemed a bit unsure what he was doing. However all was fine until we received the bill. It wasn't itemised and as a group we were wanting to pay for what each of us had, rather than split the bill equally. The biggest shock was being changed £20.15 for one glass of Chardonnay. We paid then looked at the wine list, there was a number of different Chardonnays and rather than asking me which one a wanted they had bought me the most expensive. They didn't apologise when I complained. I class that as poor service.
Carol Darbyshire . 2024-03-18
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After a stellar breakfast we had high hopes for FYR for our dinner. I rang ahead and told them it was a special night as it was our anniversary as well as my partners birthday, which the restaurant promised they'd do something special for my partner. The starters I cannot complain with apart from the typical Yorkshire response that £14 for two scallops is daylight robbery. It's the mains that really kaiboshed the evening. We opted for the signature steaks, at £25 a piece, served with chips, confit garlic and a tomato. what we received was a plate with enough surface area for a sharing platter, containing a handful of chips, a steak Canadian, and half a tomato. When I said to the server that I was underwhelmed by the provided food she said "we serve it by weight". There is no listed weight for the signature steak. My partner went on to order an apple crumble, which she left half of as she described it like "eating gravel with some apple under it" When asked again if our food was okay, I explained I'd passed my comments on to another server, and when presented with the bill, which we paid in full, instead of handing it to my outstretched hand, the server placed it on the table and walked off. Long story short, no effort made for a special occasion, and mediocre food at much higher prices. (Unless it's breakfast)
Chris Walker . 2024-03-02
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Great food, excellent service. Staff couldn't have been any more efficient and helpful. Biil Cody.
bill cody . 2024-02-18
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Food lovely steak was delicious. Friendly service and atmosphere was relaxed.
Fiona Goldie . 2024-01-26
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The prawn and shimp cocktail was delicious. The roast beef was lovely, lots of it really tender and thick and melting. The chocolate torte was the best.
Laura Doe . 2023-11-26
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Our Signature steaks were cooked perfectly! Myself and my other half shared onion rings and mac and cheese which were spot on. Certainly gives Miller & Carter and Gaucho a run for their money! Would recommend to anyone staying over or passing by.
Craig Strachan . 2023-11-25
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We have a great experience in the hotel with nich room and facilities in hotel. However, when we ordered a Chateaubriand steak (79 pounds) , which. is very dissatisfied and ruined our experience in restaurant. We have ordered a medium cooked steak, and it comes with a nearly well done state (see attached photo) with no much juice from the steak. This is quite far away from our expected as the steak is quite expensive in menu by comparing with other steak and it is expected the steak should cook well with grill. Strongly not recommended to spend a lot in food.
Kaki Cheung . 2023-11-19
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After a long day of travelling, I arrived at the restaurant later in the evening as the kitchen was close to shutting down. Kat, my waitress, was very welcoming and a pleasure to chat with. Highly recommended.
Andy Allen . 2023-11-09
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Had our anniversary dinner here. It was beautiful.
Emeka McCoy Okpara . 2023-11-07
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So accommodating. The food was fab and we had a special place so we could bring the dog along. The staff remembered us by name and gave us the same place for breakfast. Our toddler had his dinner served in double quick time and there was a dog bed and water bowl for the pooch. Lots of extra nice touches that made us feel special 🥰
Hollie Spalton . 2023-10-28
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Always good we've been visiting for over 15 years now , staff lovely steaks cooked on the open wood fired grill are to die for, chicken kebabs are nearly as good. Not the cheapest, but atmosphere is lovely , not at all stuffy like some hotels, restaurant staff are relaxed but very efficient and always take time to chat. We found the breakfast service just as good, if you like a herty cooked breakfast you'll not leave hungry or disappointed.
SIMON KEAY . 2023-09-20
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Great staff, great food, amazing atmosphere. Overall we had an amazing time
Swely Avelino . 2023-08-26
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Service is very slow. We waited the breakfast over 40 minutes.
Re Al . 2023-08-22
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Absolutely gorgeous food at FYR restaurant! The pesto gnocchi is to die for and the cocktails from the bar are lovely too. The interior is beautifully decorated with ambient music setting a really relaxing mood. The staff are fabulous, Paweł amongst them, super professional, very friendly and nice to chat with. Made dining solo a pleasure, will definitely visit again. Thank you!
Sara Barnett . 2023-08-21
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Lovely meal and very friendly staff
mandy betts . 2023-08-20
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Cannot fault staff, restaurant or food in any way. Food is impeccable, special requests are catered for wherever possible, staff are quick and attentive, we’ve been two nights in a row while staying here and thought last night was amazing (chicken from grill and fish & chips) but tonight’s blew it out the water. Highly recommend the steak from the grill and IF you’ve got room, the sticky toffee pudding is to die for, or kill for!
Jill Connell . 2023-08-12
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Amazing food and an amazing atmosphere, we ordered the food and it came almost immediately.
AlienSup . 2023-07-23
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Overpriced and Underwhelming! Firstly my partner and my steak were served the wrong way around which nearly led to my partner sending the steak back. I ordered steak medium and it came well done, the steak tasted nice but obviously the more you cook the meat the less flavour it has which was a big shame. The peppercorn sauce tasted like it either came out of a very cheap packet or had a few key ingredients missing, I've had much better pre made supermarket packet sauces and the snores chocolate brownie sundae is without a doubt the worst dessert I have ever been served anywhere!!! It was vanilla ice cream with what we're clearly supermarket bought brownies mixed in (which tasted stale) and there was no chocolate sauce, looked like a half arsed effort at the end of the night which looked noting like the picture of the dessert. It was so bad the waitress didn't even ask about the dessert when she cleared the plates as she clearly knew what our response would be. Overall a very disappointing meal and I wish I'd taken a closer look at the reviews before I wasted our time by eating there. Unfortunately as we stayed in the hotel it seemed like a good idea to eat at the hotel restaurant but if you've taken the time to read these reviews save yourself the disappointment and take the time to find somewhere better to eat!
Danielle Wright . 2023-07-18
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FYR Grill food amazing great burgers and stakes breakfast in the morning large variety management great and staff but had a watter on the first night offer us olives and bread wile we waited none came and missed the mac and cheese off the order. Second night different watter he was amazing very good at his job and looked after us very well and we're rewarded according
Lea Somerfield . 2023-07-18
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Totaly disagree with the vegan protestors
Marko Lucic . 2023-07-14
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Amazing food, service and vibe! don’t let fake reviews of protesters prevent you from visiting
nyla romeo . 2023-07-13
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The sound of pigs being euthanized in the background made me very relaxed the service was outstanding watching the chef go above and beyond to shut the stinking vegans up was a personal highlight great meat options with no grass or twigs for the vegans which was very refreshing! Don't let the vegans with blue hair screaming put you off! Outstanding would give it 10 stars if I could
Alan Smith . 2023-07-13
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Lovely Sunday lunch. Well cooked and right size portion
Andrea Stevenson . 2023-07-09
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We had an awful dining experience here, the service was poor, the place is dirty and the food is terrible, really overpriced for what it is, and to top it off 2 of our group were sick the next day.
A D . 2023-07-07
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Rude staff, poor service, poor food and stomach ache for a full day after eating here... Thanks.
Chris Gibson . 2023-07-01
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Imagine being so insecure about a review from a vegan that you have to ban an entire dietary group from eating at your restaurant. How difficult is it to have a vegan item on the menu? Owner is a clown and I can only imagine veganism isn't the only thing he's insecure about... 🍆
Chandler Rincon . 2023-06-30
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Disgusting. Dirty crockery. Dirty toilets. Dirty owner. Avoid at all costs. Gave us all sickness bugs.
Herbi Vore . 2023-06-30
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Wonderful food and our waitress Holly was just lovely.
Rebecca Burton . 2023-06-28
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The place that gives you Constipation
James Doyle . 2023-06-26
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Not a good dining experiece. A 1 hour wait for main course
Phil Jesse . 2023-06-26
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this restaurant is my spirit animal
Rob Towner . 2023-06-26
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Sadly nothing to like about this chef or his restaurant.
Victoria Glover . 2023-06-23
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The best restaurant I have never visited !!! I will drive the 500kms just for their steaks !
Stuart Frodsham . 2023-06-23
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Avoid at all costs, everyone got sick.
Louise Robards . 2023-06-22
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Don't feel like you should be intimidated by vegans. Accommodate them but don't be in fear of their silly taunts
Imran Hussain . 2023-06-22
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Delightful place, beautiful food, great service.
Jay Bee . 2023-06-21
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Good luck to you boys food is bloddy fantastic 👌 Plus I hate vegans constantly pushing their view point down my throat. Do you you bloddy neeeerds!
Dave Madden . 2023-06-20
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Lovely meal on a bank holiday Monday. Not many places were open on our first night away and FYR took our interest. We both had 3 courses including pork dishes for the mains. All delicious and served piping hot. Only not 5 star as service was a little slow to recieve mains and there was a few too many flies around given that the doors were open as it was so warm in the evening
Amelia Elliott . 2023-05-31
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Food is good but stick to the traditional dishes like the beef burger. Kebabs were dry. I would advice either sit outside or far away from the grill because the smoke from the grill is too much.
Anna Hristova . 2023-05-29
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Staff and decor are fab, but the food is okayish, breakfast options were great, so recommend those. But for dinner, the classic options, burger and steaks, were great, however, all of the more special dishes like the kebab, or the seasonal specials were a bit meh. Wine list was great, as we're the staff!
Petar Kirilov . 2023-05-29
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Gluten free vegetarian options are barely there and the only option available was a hallumi kabab which came with three small pieces of veg, not fully cooked, no dressing and a dry cauliflower and toast. Not enjoyable in the slightest. The staff were lovely and did their best with limiting contamination but unfortunately the focus is not on the quality of gluten free/vegetarian food. This was a disappointment as we had called before making the booking to check that there were plenty of gluten free vegetarian options. This was not the case. Everyone else who has meat based dishes however, were very complimentary and would go back.
Rowena Currie . 2023-05-27
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As it is my husband's 30th birthday, we were trying to find a special place to have a nice and celebratory dinner. We spent the whole day doing touristic activities so we were dressed very nicely but nothing extravagant. We went to this place, but on arrival no one greeted us, we were waiting on the reception for a while and a waiter came (with a couple to take them to their table), not even said hi, just made us move out of the way. Then after another time just waiting a waitress finally came check on the system and told us that the next available table was in an hour an a half, which I couldn't understand as is a Wednesday evening... and had many empty tables. I felt that they didn't take us seriously for the way we dressed (denim and shirt) which was nothing wrong for being in a town nearby the Lake District, filled with tourists, they had a bad attitude and was very clear we weren't wanted there, not even a suggestion of waiting at the bar for the next available table, I felt discriminated. I would not recommend going to this place. We found a lovely restaurant (Grant's of Castlegate) few blocks away, which was happy to take our money.
Alejandra Argote . 2023-05-19
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Lovely venue, friendly service n they do a decent vegan breakfast, incl. oat milk. Very handy stop off M6
Phil Vella . 2023-04-29
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We had an excellent meal staff were friendly attentive and professional
Graham Lewis . 2023-04-25
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Great food & service. Catered to 14 of us on Easter Sunday and managed some specific requests very well. Would recommend.
Stephen Webb . 2023-04-18
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Amazing food amazing experience. Great service even the chef came off the open grill to ensure our steak was to our liking
Simone Thomas . 2023-04-09
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Tried stake, chicken piri piri kebabs and pork loins cooked beautifully lovely food.
john barnes-tee . 2023-03-11
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Before going to the restaurant, we had cocktails in the bar lounge. It was a nice relaxed atmosphere, with open fire and the bar staff were helpful. I had a Negroni Sevilla, which was more bitter than I am used too but was still nice and my husband had an old fashioned, which was delicious. In the restaurant, we were asked our preference on where to sit and the maitre d’ was very accommodating on giving us our choice of table. To start we had olives and King Prawns from the grill, both of which were delicious. For mains, I had chicken kebab and my husband had sirloin steak. The peri peri sauce on the kebab seemed like an after thought and didn’t taste like the chicken had been marinated in it and then barbecued. Mixed with the roti and slaw, it tasted fine but wasn’t amazing. The sirloin had a good flavour and texture. The wine which was the red GSM was good.
Lucy Willder . 2023-02-19
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As locals, we have eaten here for many years. I was refused a booking for next Saturday because we weren't residents. So, we have supported you through the winter and quiet weekdays for twenty+ years. But now you will not give us a table because you MIGHT need it for residents on a busier night. Well, now you've lost our custom, and we'll be cancelling our gym membership next month, too. Your food wasn't that great anyway, so there's no great loss.
Derek Blyth . 2023-02-09
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Absolutely fantastic food, our server Emily was brilliant on our night time meal and our server on the morning, Bruno was friendly but most importantly honest and gave good recommendations on the food and location! A real credit to the team.
Jonathon Ward . 2023-01-28
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We had Dinner here and Breakfast during our stay at North Lakes Hotel. This restaurant might be the nicest I've ever eaten at to be honest. Couldn't fault any of it. The staff are a huge asset to the restaurant particularly Emily who served us In the evening and Bruno on the morning. Emily was lovely, very happy and willing to help and Bruno, very friendly and chatty with ho eat recommendations for the breakfast. The atmosphere in there is amazing and the the chef (Mr G) I believe who was cooking on the grill was also lovely, it was so nice to be sat next to the grill and to watch the food cooking like that. The steak was amazing and so was the chicken kebab. Highly recommend! Can I just say as well, this restaurant were spot on with allergies. We don't have allergies but our son does (who wasn't with us) and its very encouraging to see the precautions taken.
Laura Mcdermott . 2023-01-28
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Lovely relaxing hotel where nothing is too much trouble. Staff very attentive but not obtrusive. Been visiting for 30 years and hope we enjoy many more visits .
Peter Costello . 2023-01-21
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Always dine here as part of our hotel trips. Never had a bad break and the steaks are cooked to perfection every time. Padron peppers are particular favourite.
Dave Huddleston . 2023-01-07
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Nice place for a spot of lunch. The hotel has a lovely atmosphere, with log fires and a great bar. You can get a light bite such as soup and a sandwich or something more substantial like fish and chips or a burger.
Alicia Lakes . 2022-12-27
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Very enjoyable lunch. I had the holloumi and vegetable kebab, which was really tasty and a bit different as a vegetarian option. Good value and an all-around enjoyable experience.
Joanna Barnett . 2022-12-06
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We had our wedding here in 2022 and stayed for the whole long weekend along with lots of friends and family. Everybody was amazed by the quality of the food, no matter what you order it all tastes great, and that includes the catering for the wedding too. The staff are all very friendly and genuinely care about making your stay as pleasant and comfortable as possible. And finally the hotel has a wonderful, chilled out atmosphere, with the lobby and bar areas being popular places for guests and visitors to sit and while away the hours in comfort.
Ben Pounds . 2022-11-07
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Great food excellent staff and a wonderful evening
David Wilkinson . 2022-09-25
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Lovely food , great atmosphere and staff
Irene Earl . 2022-09-17
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Super fresh starters, delicious and perfect portion size starter before a healthy sized large main course, a Sunday treat, for a special occasion or family feast, searched for the best roast in Penrith and found this place; all the staff that served us were super helpful, friendly and accommodating— the complimentary glass of fizz also went down very well — would recommend and great little find, Thanks
Jack Fisher . 2022-08-21
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Have eaten here a few times for lunch and dinner, food is excellent and service is really good. The restaurant decor and outdoor seating is also really nice
Jessica Unsworth . 2022-07-03
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Had most loveliest night and service was so good Lily was so helpful and friendly last night around about 6.45pm in case I didn’t get the girls name right all the staff and Bruno always helpful and friendly
jane terrett . 2022-03-15
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FYR restaurant or FYRE festival? Both tragic and overpriced failures. Will not be back. Honestly, the only good thing about this restaurant is the wait staff who are absolutely lovely. For a £65 Chateaubriand steak, we would expect it to be cooked as requested. We requested medium rare and after a 45 minute wait were given a we’ll done, dry steak. After asking the waitress to check with the chef how the steak was cooked, we were told by a near tears waitress (who was clearly just yelled at by the chef) the steak was medium rare. It was not. She offered to get the chef to prepare it again for us, however it again would have been another 45 minute wait. In lieu, she offered us fillet steaks instead. The picture is what we got. If the chef thinks this is how you cook a medium rare steak, should he really be working in a grill house? Appalling. We would have sent it back again had we been confident the chef wouldn’t just abuse the poor waitress again. Listen to the Google reviews, save your money and literally eat any where else. After a £120 dinner, we walked to ALDI down the road and had a better meal. Ridiculous.
Xavier V . 2022-02-13
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Expensive for what it is, surroundings are very nice but you pay for it
Robert Marwood . 2022-01-21
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Amazing food a great staff, felt extremely well looked after. Especially nice having FYR right there as part of the North Lakes spa experience.
Joe Pearson . 2021-08-18
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Amazing experience at the FYR Grill at North Lakes Hotel!! Doug, Chris and Garfield were fantastic hosts and great company! The steaks and wine were excellent and we will definitely be returning. The Wrong'un and a t-bone steak are definitely the way to go! Thank you guys, it was the perfect way to end our holiday!
Anna Weir . 2020-10-31
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50th birthday celebration. Sadly I have to say, after being very excited by the decor and layout of FYR, the resulting experience was quite frankly terrible. My sister and daughter had booked a table for us to celebrate my 50th birthday as we were on a short break in nearby Askham. The gentleman who greeted us upon our arrival was very welcoming, however we were quickly passed on to junior staff. My sister had called FYR 3 times prior to our arrival to remind the establishment of the occasion, she asked for a cake to be arranged, due to Covid this could not be done but the restaurant kindly offered a “birthday plate” instead. Under the circumstances, a fair compromise yes? Well, we’ll see how that went later. My starter was Minestrone Soup, now I can’t say with any certainty as I wasn’t in their kitchen but if it wasn’t from a can I would be hugely surprised. From memory I think it’s priced at around £7. It claimed to be served with bread and butter. However, it was served with what should be described as a slither of bread which plainly wasn’t sufficient. The bread sadly (what there was of it) was good quality. The main course was from the “specials” menu. It was a passable Lamb pudding. Given the table was booked for a special occasion, no mention was made of this by any staff member throughout the whole visit. As for the “birthday plate” no sign whatsoever! Rather upset by it’s absence my sister attempted to contact a member of staff however they were in another room preparing breakfast tables for the next mornings hotel guests. The final straw was seeing my sister, having given up on the “birthday plate” searching around the restaurant so she could simply pay our bill. Had we been that kind of people, we could have simply just walked out. All in all despite the very smart and welcoming location, the service within is shocking and the food below average. I certainly hope my family do not entrust FYR with any future celebrations. Mike McGrellis.
Michael McGrellis . 2020-10-10
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Great food, and very beautiful modern design.
Molly Dixson . 2020-09-10
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Business traveller, easy access from the motorway, good food and comfy beds
Dave W . 2020-02-08
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Had a great meal here could have done with some veg with the lemon and herb butterfly chicken
julie beagle . 2020-01-24
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Great food but I was a little disappointed that my 10oz rib eye steak only comes with fries, no mushrooms, tomatoes or onions, everything to be ordered separately, I did swap my fries for the buttered mixed veg, as I'm allergic to butter they didn't put any butter on, mixed veg consists of 1 sugar snap pea, 1 string bean, 1 very small carrot cut in half and a few wilted spring greens, I would have enjoyed them all if they hadn't been cooked in mint, no mention of mint on the menu, fresh veg does not need masking with any other flavour. My steak was £24 so I don't feel it was good value for money however it was cooked exactly as I asked which was medium. My husband had the tandoori salmon kebab which was much better value consisting of large chunks of salmon, monk fish and prawns and came with side orders included £20, he realy enjoyed it and would have it again if we go back. The staff were very friendly and well presented. The surroundings were lovely, airy and bright. A lovely place to dine.
J Simpson . 2019-07-03
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The staff was friendly and polite, but the food was very mediocre the sausage and mash was excellent, but the Yorkshire pudding was flavorless, and cold. The food took nearly half an hour to come out. Overall a decent experience.
Thomas Wilson . 2019-06-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Order was taken wrong over the phone. Food was terrible chips burnt to a crisp and chow mein tasted burnt and of old grease totally inedible . Contacted them immediately and was told next time we go (which will be never) we would receive the prawn crackers that were missing from our order. No help whatsoever no replacement offered for the burnt offerings we got.
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Me and my friend called in for breakfast on Monday 20th October it was 11.35am and the man at the counter siad breakfast was finished , we have been later than that before (1pm) and were served breakfast. It states on the website that it breakfast is on till noon, and the man at the counter was very rude and lacked manners.
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Large room. The restaurant is a little strange behind a wine shop, but good with slightly elaborate daily specials. You have to be a little on the hunt for the server though.