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4.0

Based on 29 opinions finded in 1 websites

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Nº 361 in 546 in Lancaster

Nº 10 of 20 Fast food in Lancaster

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score
OpinionsNoteTripAdvisor294.0

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Food was good but were very small portions compared to before they had closed last year. Used to have coleslaw and salad included in the same price for the wraps. These were not extras.

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Roving47108640273 . 2024-08-24

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Ordered through just eat was told 45 mins delivery time. 1.45 mins in and no order called shop was greeted by rude staff , shop managers attitude was awful i was offered a can of coke!!!! Insult 2 hours in delivery arrives , this place has gone down hill big time. I emailed fusion and not even a reply think this say it all how much they value thier customers , we've been using them weekly since they opened. We won't be using again !!!!

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Robert S . 2022-04-03

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We rang three times about the late delivery to be told 20mins 40 minutes passed we called again and so on. anyway when we finely got the order it was wrong. We wont be ordering again from here no apology from staff either seems like they couldn't care less to be honest.

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Rex . 2022-03-11

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Such a shame. We have had lots of takeaway and visited the restaurant. Food is usually good. Apart from the soggy chicken on the Peri peri chicken. We ordered tonight at 7:30. Just a small starter and loaded fries order. Arrived at 9:15. No apology or anything. We rang twice asking about our order to be told a load of rubbish. We are totally put off now. There is no point in doing offers if you can’t meet demand and get food out in a timely manner. Unlikely to order again.

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Aliye46 . 2022-02-05

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Been using this take away very regularly since it first opened but for the past couple of month it's seems to have gone downhill. We always order the same dishes (pulled beef kebab) but they seem to be inconsistent each week. Some weeks barely any sauce, other weeks too much sauce, each time the naan breads are always soggy. The coleslaw seems different every time, not a major issue but it is when they forget to send it when it's been ordered and paid for.

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ss77 . 2021-07-28

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Ordered for the first time tonight. The halloumi, mushroom & fries meal was covered in a sloppy, bland peri peri sauce - far too much of it. Partner's chicken also swimming in same bland sauce. Over priced for what it was, most of it got left. Won't be visiting again.

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LouLouKettering . 2021-07-19

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Been using this takeaway since it opened, and always been happy, or pretty much always. Today, i ordered my isual doubke chicken breast burger, and a box meal for the wife. To my disappointment when i received it, firstly the 'brioche bun' consisted of two bottoms, both so soggy that the act of picking it up caused it to split in two. And secondly, the 'marinated chicken breasts' were not marinated, just plain, there was remnants of what i assume was sauce soaked into the bun. I honestly thought there was a mistake, so i called them up, told them the issues, the trivial issue with the bun (no big deal, stuff happens!), and my plain, mari ated chicken breast, to which i was informed that "we no longer marinate the chicken, we soak it in brine, then put saice on top". So, not only is it false advertising to sell them as peri peri marinated chicken breast, it's also, at the very least, bad practice tochange the food without informing customers, especially when it changed in such a bad direction. I have used them many times, i order takeaways 3-4 times a week (still nice and slender), but will not be using them again, and would highly recommend others to do the same. The 'lady' i spoke to on the phone could not of cared any less if she tried.

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459drr . 2021-04-27

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We had a great meal last night. The fusion share box is really good value for money. There was plenty of food with a great selection.

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Christopher C . 2021-04-11

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We have been going to Fusion since it first opened and order a couple of times each month (sometimes more!) and usually get the same dish. The last 3/4 occasions we feel that something has changed and it doesn't seem as good as it always used to be, on the last occasion the meat seemed really dry and although we get the same dish they have tasted slightly different and inconsistent to previous occasions and just not as good as it used to be.

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stevensD4932JX . 2021-03-07

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First take out for a long time and first time using an app. Was not sure if I ordered correctly so contacted Fusion my Messenger. Very helpful and made sure my order was available from my local branch. Place was clean, staff friendly. Excellent service. Very tasty food and enough fir a good light meal. Would highly recommend and a good start fir using the app.

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TimMHolmes . 2021-02-20

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This was the first time we have used Fusion. The 1/2 chicken was absolutely delicious. Really enjoyed it. The kebab box was the issue for us. The menu said salad which was completely missing, and the roasted vegetables were only red peppers with two pieces of red onion. That said, there was plenty of Halloumi and mushrooms. The food was ready quickly, and piping hot, though I suspect Tuesday is not an overly busy night. Nicely presented in good quality containers which were foil and cardboard, so no plastic which was good. We will try this take away again.

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OswaldWarton . 2020-12-09

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Quite possibly the worst take away I've ever had. I'm trying very hard to think of anything positive I can say about it. Basically inedible, greasy slop.

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N3220XHrichardw . 2020-11-20

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A popular choice for take out in my house, due to the high quality food, service and virtually instant delivery - a wide choice of tasty, spicy or non spicy healthy, and yet moreish food - the loaded fries are absolutely delicious - a massive win every time and the reward scheme is well thought out and a bonus to regular returning customers xx

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John R . 2020-09-01

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We have just had the fusion sharebox and it was absolutely delicious and so much we couldn't eat it all we have saved some for later all the sauces and salad that come with it are really good , we ordered 1 for our neighbours and they have really enjoyed it to , the delivery service was excellent to thank you very much .

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Elaine S . 2020-06-19

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Ordered from here on numerous occasions and never had any issues at all (it was 10 minutes late once). Food is amazing and always piping hot. Burgers are lush and the ribs fall away from the bone. Chunky chips are better than the ones at a famous chicken restaurant than rhymes with Mandos.

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WellTravelledYoungUn . 2020-02-12

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Got our first meal delivered this evening. It took over an hour to arrive. Was tasty but was dissappointed there wasn't much pork and mostly chips. For £7 I expected more.

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Jeannie C . 2020-02-02

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Excellent alternative to the usual greasy kebab and pizza spots. Fusion is my best takeaway in the area and can not recommend highly enough. They have very cleverly found space in the market (peri, peri chicken) and they are thriving. The choice on the menu...

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87Paul87 . 2019-12-23

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the food is very limited but okish depending on what you order, but they are very negative to suggestions and often tell you to go else where if you prefer something different like garlic sauce or garlic breads.

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Arthur G . 2019-12-22

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Fresh, flavoured, delicious food! Good portion size and great quality. Got 2 x chicken boxes, half chips half rice and halloumi, everything arrived hot and earlier than expected. Will definitely be ordering again! Great takeaway!

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million_don_baby . 2019-12-07

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Ordered a few times from fusion , food arrves hot and is always tasty , good sized portions and delivery man nice and polite

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B H . 2019-11-05

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Ordered the peri peri chicken box with rice and chips. Chose the 'cool' marinade. Quickly prepared for me by lovely, friendly staff. Really enjoyed it! It was very tasty, hot and fresh. Was hungry, but couldn't eat it all as very good portion size. Can't...

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MagsJC . 2019-11-02

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I visited fusion in Lancaster the food is amazing , quality and quantity great service , well worth a visit .

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amandaknott . 2019-10-02

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I have had food from Fusion on several occasions now and have never had a bad meal. Delivery has always been very fast with everything piping hot. It’s nice that the side salad isn’t just a token bit of lettuce on the side but a...

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kevindF1641MU . 2019-09-25

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Had about 5 or 6 deliveries from here and the food is always delivered really hot and freshly cooked with quality ingredients, Very tasty food which has become our takeaway of choice now. If you havn't tried the peanut butter stack for dessert your missing...

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lovesgoodfood999 . 2019-08-29

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A leaflet came through the door so we thought we would try it, we ordered food via the App for 5 adults, food was delicious, fresh ingredients and delivered piping hot to our home, they even contacted us to advise when it would arrive.

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JulieElkins . 2019-08-26

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Had fusions about 5/6 times now and always go for the rice box with medium chicken and holloumi.. always comes piping hot, tasty and filling and can have when trying to be healthy too! My boyfriend has had the wraps before, and also the half...

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Robynmasheder12345 . 2019-08-22

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My wife won a competition here for a weekly take away for a whole year! I absolutely love this place and despite having the same dish pretty much each week I don't get bored of it. The food tastes excellent and the delivery is pretty...

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swarbrick77 . 2019-08-13

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At last we tried it, we was very impressed with the quality and taste of the food, definitely recommend

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785DavidG785 . 2019-07-02

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To start I’m a massive fan of this place. Our family literally can’t get enough of it. I always tell people about it and the quality of the food never lets us down.... The only thing is you really need to check your order when...

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Mike82Lancaster . 2019-06-02

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We received a take away menu in the post. Menu sounded interesting so we thought we'd give it a go. There are snack options, side orders, drinks, desserts kids meals and set meals. They offer box meals, wraps, burgers and salads. Portions very generous smells...

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Christine F . 2019-04-22

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