Fumo in City of London, Westminster

Food was average in taste and quality, wine was poor, service was fast and efficient but there was some bullying going on with bar staff and it is very noisy. Encouraged to over order (5 plates for 2 people) but there’s no need. Just order a starter and another.

Quality is lower than all other San Carlo’s we have been too.

My food arrived when everyone else was finished with their food, they did not mention something like this could happen before we ordered. One of the waiters was also very rude and took a very long time to take our payment.

First Italian Tapas I have ever been to. Gorgeous food, frequently checked on by the staff. A very luxurious atmosphere.

Terrible! Waiter trying to sell a 5-course concept (tapas), totally gets tourist! The food is honest, but the format they try to push on customers is not cool! Cost benefit completely out of context

Great food, decent portions for the price (this is sharing style, nice ambience, and good service

Great food and lovely people, but tips go straight to the owner which seems pretty poor form.

Exactly what we was looking for, excellent place and wonderful food

Such a lovely date night restaurant! Very friendly staff, great atmosphere and food was amazing! Would definitely come back here :)

Absolutely a lovely place to enjoy the vibe and the food at the same time.

I loved this lunch from the start to the end. Staff was so friendly and polite and both the selection of drinks and food was huge. Everything tasted delicious and portions are actually ok, ao by the end of it I was so full and satisfied I promised to come back!!

I ordered the 20.95 menu which is two dishes to choose from among a few, a “caprese” salad with avocado and chicken Milanese, the correct food but they take a long time to serve you.

Okay, we visited for the "pre-theatre" menu at £20.95 per person. We were told THREE times after we were seated that this was per person. On the third occassion when the manager repeated himself, I did have to intervene and say I can read and understand English! Portions were small for circa £10.50 per dish. The avacado salad had barely 1/2 avacado and 1 tomato in it. When asked if everything was okay, I queried the value of such a small dish. This was agreed with and then ignored and when asked again later in the meal, I reiterated my query and asked to speak to a manager. The manager agreed but was defensive and said this is a large chain restaurant and . . . . I intervened again - not my problem, your staff asked me and I gave my view. The service charge removed and desserts were offered as way of apology (duly accepted). Now then, the homemade tiramisu was simply amazing - very very good. All in all, if the service issues and small portions (for some of the meal options) were addressed, this place could thrive.

I really liked this place. The staff were excellent. The food was great and the atmosphere was good to. I was very pleasantly surprised as it's near theatre land and could probably survive on location alone. But they really try give you a good evening.

Okay, we visited for the "pre-theatre" menu at £20.95 per person. We were told THREE times after we were seated that this was per person. On the third occassion when the manager repeated himself, I did have to intervene and say I can read and understand English! Portions were small for circa £10.50 per dish. The avacado salad had barely 1/2 avacado and 1 tomato in it. When asked if everything was okay, I queried the value of such a small dish. This was agreed with and then ignored and when asked again later in the meal, I reiterated my query and asked to speak to a manager. The manager agreed but was defensive and said this is a large chain restaurant and . . . . I intervened again - not my problem, your staff asked me and I gave my view. The service charge removed and desserts were offered as way of apology (duly accepted). Now then, the homemade tiramisu was simply amazing - very very good. All in all, if the service issues and small portions (for some of the meal options) were addressed, this place could thrive.

The worst Spaghetti Carbonara I have ever eaten in my life. In general, everything we ordered was of very low quality. The spaghetti was bitter, the bacon was burnt... I don't recommend it

We had a really nice dinner here, sitting at the bar in this happening spot. We have been to other Fumo restaurants around the UK and this one didn't disappoint. We shared a couple dishes and enjoyed everything. For a main we had the Pollo Limone e Capperi, very tender almost poached, chicken in a very tasty sauce. Our two sides, the spinach and broccoli, were very fresh and flavorful as well!

Highly recommend trying the ravioli here for a delicious dinner option. It's an absolute delight!

Been here with an extended family group. Location, the place itself, Food and service were great, the only downside is the way they serve the dishes, one can have an appetizer while the other is having desert and another one is having a main. If you are fine with this, then is perfect!

We love dining at Fumo and we're warmly greeted on arrival and had a window seat as requested. Our meals of Chicken Milanese and Lassagne with sides were excellent in terms of quality,presentation and quantity. Staff are attentive very helpful and polite. Thank you so much for the birthday desert for my wife and much appreciated. We will visit again in the near future.

Excellent Italian food. They serve medium plates. Buy 2 or 3 per person to share.

I was looking for a nice lunch in pleasant surroundings within the theatre district. Fumo ticked all the boxes, they served Italian (tapas) style with a choice of small plates. The internal/external decor was really nice and the service was excellent. The restaurant was packed by the time we left which confirmed my hunch that it was a popular venue.

A very poor experience this evening at Table No. 55, with my family. Beautiful restaurant The waiter was Wilfred was friendly and polite. He advised us what dishes to order. Our starters were very nice, Sadly, Two of our main course never arrived, when we asked a waiter, he said he will check, never came back to us.we also asked a supervisor, he never got back to us either. After waiting 40mins for the mains that never arrived. We ordered Dessert was nice when it arrived to our table. Asked for the bill, they made us wait 26mins for it. When it finally came, they tried to Overcharge us £50!!!. One of the greatest disappointments of my life going out to eat. Completely ruined my family reunion. A very poor experience this evening with my family. 20.08.2024 Update Customer service emailed me and stated that they would investigate this. 3 weeks and still have not heard anything. Sunday 8th September Update: 4 months ago as advised by them, I filled in the complaint on their website. The last I heard was they will investigate the issue on 20.08.2024. Still heard Nothing.

I had a wonderful evening with my daughters at Fumo. The waitors were attentive and friendly the food was amazing. This is the restaurant to go to for that special night out. Highly recommended.

One of the greatest dinners in a long time to celebrate a friends graduation. Staff were very hospitable and service was beyond amazing. An important shoutout to Luigi who was so accommodating to all our requirements. Would definitely visit again and would be honoured to be served by Luigi again.

Planned a graduation dinner and bought a cake to the restaurant to serve, the staff were very accommodating and helpful in creating a lovely, memorable dinner- thank you so much especially to our server Luigi, such amazing hospitality

Luigi and the staff were all amazing made our day. Definitely recommend they truly make you feel at home and comfortable. No complaints, will be coming back

Nice Italian in Central London. Affordable as well on all the food, prices for drinks are very dear!

Amazing service carried by Luigi. He made us so comfortable and was the life of the party. I would love to have him as our server again. Will definitely coming back because of him.

The food here was very tasty and the atmosphere was quite quiet and classy. The service was great other than the waiter missing our water. One thing is don’t be deceived by the prices as the dishes are rlly small so one main dish isn’t enough it’s more of a mini plates kind of menu, wish me and my other student friend knew this before going aha nonetheless was very nice experience :)

Just drinks but restaurant looks amazing. Helpful staff and great atmosphere

Birthday celebration. Could not fault, actually tables felt a bit 'close', other than that delicious food, first class service and great atmosphere. Would recommend, will go back.

We go to Fumo a lot! The atmosphere, food and service are always spot on. We were there on Saturday and our server was the lovely Antonio G.Extremely welcoming, attentive and professional.The restaurant was really busy, but he was relaxed as he took our order, and poured exactly the right amount of wine into our glasses. We were also impressed that he cleared not only our plates away, but the other tables near to us. Really important in our opinion that you are not left sitting by dirty dishes. Thank you Antonio!

Visiting the Coliseum and decided to have lunch before the show. The food was fantastic, would definitely come again if I were to visit London. Staff were friendly and attentive.

Very disappointed with the quality of food & service. I thought this was a proper Italian restaurant. We have been told by the waiter that they serve Tapas. But the price is so expensive for a Tapa. Plus once we ordered our foods it came out in like under 5 minutes. I am a bit confused as whether this is a fast food restaurant. Is it freshly made? Obviously not. The Chicken Milanese was very oily & sockeye, the Calamari was basically flour & oil. It was so disgusting. I have made a mistake as I shouldn’t have booked this place as this is obviously a touristy place.

I do not understand why people rate this place highly. The food was mediocre at best and terrible at worst. The portions are tiny because it's billed as 'italian tapas' but who wants to share a bowl of pasta or a tiny pizza? Italian food is not tapas. The prices are far too steep for the quality and we didn't even receive everything we ordered. Only go if you want to be ripped off.

English review:👏🏼 Oh my Godness. Finally a restaurant with decent food, not outrageous prices, and good waiters. A place that from the outside you would say, I don't go in because they nail me to my chair and yet we have had a much better dinner than in the heart of Covent Garden. I recommend the pasta. Although yes, the dishes are not abundant. The concept is to order several dishes and share them. There were four of us (two hungry teenagers) and we ordered two plates of starters and a pasta each. The pasta was great. We were very happy so we decided to try the desserts and cocktails they offer. He Atmosphere couldn't be cooler, good music and attentive waiters. There is one who speaks Spanish. Trick. Ask for water in a jug with ice. It comes out better than the water bottle. If you want to pay yourself a tribute without your heart sinking when the bill arrives, this place may be the best choice.

Brilliant service and food Luigi was really help and nothing was to much trouble would happily visit again.

Luigi at table 6 was hyper and an excel ambassador for this restaurant. You can really see just why this restaurant has the star rating it has. Food is superb, maybe turn the music down a little so that you can hear what your waiter is trying to tell you, other than that we had the Italian tapas 8 different types of meals from the menu. Amazing, each and every one. We would 100% recommend this place. Go and you won’t be disappointed

Celebrated my birthday at Fumo last night with my friends and everything was superb. Our server Nicola was fantastic and great at his job, recommended us great dishes and made sure we were all good throughout our stay. Very welcoming environment and excellent staff, not to say that the food was also 10/10.

The food is good, Luigi is very good at giving advice and is very nice

Many thanks for a fantastic evening. Thank you to Luigi for looking after us we had a great time

I went with my partner for our anniversary. The food and service was incredible. Our waiter, Alex, was amazing and made sure to check how we were regularly throughout our meal. He went the extra mile when he saw that we had booked under anniversary and bought out a dessert plate with melted chocolate on it. Would definitely recommend this restaurant to people ☺️

The food is good, but the dishes are small, the price is very acceptable, and the music is loud Our order was Lasagna 8/10 Ravello 10/10 Margherita pizza 9/10 Garlic bread 9/10 Pasta with eggplant 8/10 Mozzarella balls Calamari 7/10 Tiramisu 10/10 amazing

A wonderful gem in a very touristic place! The food is great! And the service is absolutely perfect!

Portion of each dish is super small.

Wanted to go to this restaurant since my last visit to London. Could not fault the food it really was lovely. Only improvements I would recommend is the service which let it down, the waiters weren’t exactly the friendliest and most welcoming. Once starters had finished mains came out straight away (which was fine as we were told this was the case) but we were expected to use the same cutlery and not offered new ones. Once we finished our mains, asked if we wanted dessert (which we didn’t want) then after that no one came to ask us if we wanted the bill or anything else so was waiting another 20 minutes for someone to pass by.

Excellent atmosphere. We were very well looked after and the food was great.

A birthday celebration. What a night, amazing food, outstanding service - thank you Luigi. A beautiful restaurant. One of our party has already booked for next week. Thank you Fumo

We had a fabulous family meal - and loved every dish we ordered. We particularly enjoyed the aubergine parmigiana, lamb meatballs and arancini.

We were seated by a lovely table, but then we were left by ourselves for a very long time, we eventually had to ask if we could order. We ordered some cocktails before the food and also some drinks that we specified to be served with the food, this didn’t happen; we received all the drinks at once. Then we ordered food but only one dish arrived and my boyfriend finished his food long before my dish arrived. The food was okay, but overall the experience wasn’t good. We were never offered any water, and it was generally difficult to contact or reach the staff. Unfortunately they didn’t seem very service minded and we didn’t feel taken care of as guests. Won’t be coming back I’m afraid…

Booked a pre-theatre meal once again at Fumo and shown to our request for a window seat. We were warmly welcomed and our meals of meat balls and chicken with sides were delicious. Staff are friendly,welcoming and very helpful. We enjoyed our visit and its our first port of call when in London.

Thank you, Fumo by San Carlo, for making my 30th birthday unforgettable! The surprise cake was a delightful touch. Excellent food and fantastic service! 🎂🍽️

I recently dined at Fumo and had an overall delightful experience. The food was absolutely amazing—every dish was a burst of flavor and perfectly cooked. I have ordered the carbonara pasta and the portion was very very generous. The atmosphere and ambience were very nice, creating a relaxing and enjoyable dining environment. We had a reservation at 3 p.m., and it was not busy at all, making it the perfect time to be there. However, I did notice 2 hairs on our table, which was off-putting. Additionally, the phone service was barely available inside the restaurant, making it difficult to call or access the internet. Despite these minor issues, I would still highly recommend Fumo for its fantastic food and pleasant ambience. The in-person service was excellent, and I look forward to dining there again.

Lovely Food and a great atmosphere. Strange mix of normal dining and tapas. Can be a little confusing on how much to order.

Came across Fumo hang dined at Cicchetti in both Piccadilly Circus and Covent Garden. Looked after in both sites, by Giorgios, whose customer service and care is exemplary. Loving Fumo, it seems to sit in a class all its own. Fine food, delicious drinks and caring staff. I love it.

It was so loud in the restaurant that no one at the table could understand each other, even though we (5 people) were squashed together at a small round table so that the person opposite us was a maximum of 1m away. Furthermore, we waited 30 minutes for our food and paid £4 for a 200ml drink bottle.

The show performed here is good, the food even less so. Lasagna = pasta with tomato sauce… On to McDonald's! 🤢

After lots of fish and chips and burgers, the desire for Italian food was rewarded. Beautiful location, elegant and spotless, with excellent service. What we ate was also of a good standard which sums up an excellent value for money. A special note for the barman Antonio and Ferdinando who made us feel at home. Finally, I would like to underline the attention to cleanliness (even the menus were cleaned after being used), congratulations

Lovely food. Helpful and friendly service.

Be aware that the prices on the menu are for SMALL plates, so it’s Not as reasonably priced as it looks. We thought thought the food and the service were mediocre at best.

A real problem with quantities and high prices compared to quantity. The pizzas are poor in material....

Dopo tanti fish & chips e hamburger la voglia di cibo italiano è stata premiata. Bella location elegante pulitissima servizio eccellente. Anche quello che abbiamo mangiato era di buon livello. Una nota particolare per il barman Antonio e per Ferdinando che ci hanno fatto sentire in Italia. Sottolineo l’attenzione alla pulizia (anche i menu’ venivano puliti dopo essere stati utilizzati) complimenti!!!

Luigi served us and it was a perfect pre theatre dinner, thank you

Amazing service and delicious food, I would go as far as to say one of the best Italian meals I’ve ever had! I particularly loved the truffle ravioli! Great location handy to theatres. Staff were super friendly, professional and welcoming.

Every time I’m in Fumo, I completely forget to leave a review because I love it so much. From the atmosphere to the food, this is the place in London that I take any and all friends/family that visits. It holds such a special place in my heart honestly. The food is SUPERB and the waiters (whom are Italian) will NOT put parmesan on your shrimp pasta 🤣🤣 Can’t wait to go back for the seventh time!

I ate one of the best carbonara pastries of my life and the magnificent light pistachio tart as I like and the staff are very welcoming and smiling

Fabuulooous🍷🍹🍸🍰 We walked through the door just to have a look inside and we got delighted with the whole service. The service are ever so friendly and greeted us with a remarkable welcoming. Espectacular variety of wines and delicious cocktails🍹🍸🍷. They surprised us with some of their delicious desserts and coffee, because was my husband birthday. We look forward to returning and enjoy their food.

Lovely place, popped by for some cocktails and stayed for food. Very ind and professional staff, especially Alex!

Delicious food, great drinks, but best of all are the staff. We celebrated a birthday and the staff were just terrific. Thanks for making our evening memorable.

Impeccable service. The food was good but poor value for money, even for central London. Disappointing.

Wonderful meal and great service from Luigi. Thank you

Great Italian, service was excellent, thank you Luigi. Our group of six really enjoyed the food. Highly recommend.

First class quality and preparation of the food. Since it was fully occupied (as is the case with good restaurants), the volume was appropriate. Service actually good. But due to a misunderstanding we waited a long time for the drinks.

Amazing food, great and friendly service and nice ambience. The dishes were medium in size. If you have a small to average appetite, you will be satisfied. If you have a big appetite or more hungry than usual, you may want to order 2 dishes (a main and an appetizer or a main and a pasta dish). But the dishes are not as tiny as some reviews implied or like Spanish tapas size. It was an enjoyable dinner and evening.

Gorgeous food in a lovely atmosphere with attentive friendly staff. The Arancini balls were superb and the steaks excellent.

We came here on our vist to London and I honestly don't know where all the 5 star reviews come from, its a very small noisey restaurant with loads oc tables cramped together, waited 40 minutes for food what was freezing cold, rude staff, forgotten our sides which when finally arrived was incorrect. Would not return

This restaurant is stylish and classy , its situated in a great place for theatre goers , we saw Tom Holland walking into the theatre opposite from inside the restaurant, the food was great quality and the service was great , be aware though that this place is an Italian tapas so you will be recommended to order between 5-7 dishes between 2 people.

We had a fabulous lunch at Fumo mid-week before going to the theatre. The food was delicious and the service excellent.

Our server, Luigi, was outstanding! He was very personable and catered to all of our needs. He made it a special evening!

As a party of 6 we were welcomed by the staff. We explained that we were going to the ballet in 1 hour. Our order was taken quickly and arrived in equally quick time. The food was delish. We even had time for desserts! Wigi and his lady colleague were friendly and efficient. We will certainly make a return visit.

Great small plates food. Atmosphere is excellent and in the heart of London's cultural centre.

Great dinner and fabulous service with Luigi.

Amazing food, fantastic service, great ambiance, and atmosphere. Luigi our waiter was attentive, friendly and very welcoming.

Luigi was five stars all on his own, excellent service! He even had the chef make cacio e pepe for us on request when it wasn't on the menu. Lovely evening

It’s was my friend birthday, she picked up this place based on Google reviews. For me was a waste of money, prawns tempura very greasy, mini mozarela balls was tasteless. Main course was a disappointment, my steak was over done and really really salty , 2 of the guests had the same meal and one gets a time portion and the other one got the double of the size . For desert I had panacota , it was super hard!!! For sure I will not coming back!!!

We had a great experience at this restaurant for a friend’s 30th. The staff were friendly, attentive and had a great sense of humour. They made us feel so welcome and at ease. I had a birthday cake for my friend, which a lovely lady took care of for me, until we finished our meals. The food quality and flavours were divine. There were so many dishes to try and all at very reasonable prices.. It was a busy night and lots of other customers celebrating special occasions, which made for a great atmosphere. I will definitely be coming back. Thanks so much to all the team at Fumo :)

Lovely interior and nice staff, helpful when choosing wine. The plates are decently sized but overpriced. The food is nice but not anything special, not very authentic. The potatoes were particularly bad, but the aubergine pasta bake was quite lovely, with a fresh tomato taste. Hit and miss!

So disappointing. This was a pre-theatre meal and so we opted for the more limited tapas menu. My tomato and avocado salad had a delightful dressing but not all the avocado had been sliced through completely. Somehow, I expected something a bit more interesting than a two-ingredient salad. The pasta dishes arrived lukewarm and cooled rapidly. The tomato sauce that came with the meat dish had the complete end of a tinned plum tomato sitting lumpenly in the sauce. To be fair the deserts were perfectly decent but dull. My square of tiramisu arrived without any effort at plating but at least my partner’s tart had a sprinkling of chopped nuts. Presenting the bill to the male partner makes assumptions which are so last century and I rather thought that we had moved on since then. Finally, eating out has an element of theatre about it but at Fumo there was only shiny gold décor and handsome waiters hiding the sad food.

Well prepared Italian classics served in sane portions.

Booked with a large group, the service was great and we were really well looked after throughout. The Baked Norma was delicious and there was a good number of vegetarian options too.

Great food and excellent service. Lovely for a pre theatre meal.

After being let down on the evening of our Wedding Anniversary, we chanced a table in Fumo. What a result, shown straight to a table. The food was out of this world, fantastic wines, and the service from Luigi, was second to none! First class, we will be back.

Food is absolutely beautiful. This is my second time at Fumo. Staff were great, very attentive and professional. My only comment is that the portion sizes need to be customised to each table. As a tapas restaurant, the concept is to share all of the dishes. Therefore, each dish needs to have adequate portions for those at the table to enjoy this style of eating. E.g. We were a table of 4 and the lobster ravioli (which was incredible!!) had 3 pcs and the seafood skewers only had 2 scallops and a prawn. So, one person missed out! Alternatively, if we needed to order two of something so that we all get to try it - we were not advised of this by the staff. This was a minor thing, the whole table thoroughly enjoyed the meal!

We booked a table last minute on saturday 25/5/24, as passing by the restaurant, all the staff were welcoming from the start. We were served by Fazel. Delicious food- house bread with dips, squid, pasta with crab & caviar, veal and a delicious pistachio dessert. Great serving staff, fab location and nice & clean throughout. Didnt rush us and were very hospitable. Thanks so much Fumo! X

Fantastic food. Great ambience. Excellent and fun waiter. Took time to explain everything and all will a smile on his face. Well done Luigi. We are regulars in your restaurants and will be back soon to be served by Luigi.

Great food and quality. The staff is well presented,knowledgeable and polite especially Mr luigi who assisted us from beginning to end with great great care. His service was fast,lively and truly pleasant. Could not recommend a place any better. Lovely

Luigi was absolutely brilliant in every way. A totally professional and accomplished waiter. Loved him! The ambience and restaurant setting very nice. The food - nothing wrong with it at all but nothing special at all. We ordered many plates but sadly none of them was something that made you think “wow, how did they make that and I wish I could cook that well”. Nothing bad either and all cooked properly. But just normal well cooked food. No standout flavours and no dish had any wow factor in either taste or presentation. Think of it as Pizza Express in a much nicer setting. With a brilliant waiter.

Great food & wine. Just for info it is a tapas type restaurant.

Looking for tasty Italian, excellent service, good portions and thoughtful service - head over to Fumo! Ferdinando our host was exceptional. He arranged for an anniversary cheesecake for us and gave us complementary shots to go. I absolutely enjoyed my evening here and would highly recommend them. I highly recommend the fried dough and prosciutto starter plus the tagliatelle bolognaise - meatiest I’ve had in London. The seafood pasta left a bit to be desired in terms of flavour but there was a generous supply of seafood which made up for the taste.