Bella Italia Shaftesbury Avenue in City of London, Westminster

A delicious post-theatre lunch, hosted by the lovely Andrzej, who was really kind and looked after us brilliantly. Many thanks!

The food was absolutely delicious and I really enjoyed the great service as well as very gorgeous place and very clean, overall a great experience !

Everything absolutely perfect. Friendly and prompt service, and delicious food. The spicy sausage pasta was 10/10.

Amazing food and 100/100 service. Would 100% recommend! (Especially the Gambaromi pasta)

Absolutely magical experience. The food is to die for, the service is immaculate, the place is very clean and on top of all of this, there is free wifi.

I really enjoyed this restaurant it has a wide range of food options that cater to all tastes. Every dish in Bella Italia was made with love. The costumer service was very good and the people here are extremely kind.

This our second annual visit to Bella Italia with our international school! And we will be coming back every time we visit London! The food is delicious, plates are almost licked clean by our students. Staff are superd and friendly, what more could you ask for! 5 stars!!

This place is exquisite from top to bottom! Please come here for a great time in London, pasta is incredible and the pizza is great.

The food is soooo good and the staff is amazing and the food comes out very fast

The menu is limited. Taste is above average. Portion sizes are less than average. The location is central.

It was a little busy so was a little difficult to get attention from the corner. The voucher I had didn't work but they half sorted it.

It was so good. The service was amazing! It really captures the essence of Italy. I would definitely go here again.

The best pizza of my life really good service everyone are so nice

Hmmmmmmm. Iffy about this place

Excellent experience as always especially pleased to see Alexandra still there - always efficient and pleasant

Alexandra was excellent, attentive and very professional. She is an asset to the restaurant and business and recognises us every time.

We went to eat at this restaurant today, and it was good, I recommend the pasta carbonara and the meatballs with tomato. Very fast, and a very cozy place. We will return!

Victoria was very friendly and efficient, will visit again

The food has been of very good quality, plus they had a very good price. I recommend the carbonara pasta and the meatballs I highly recommend this site.

Amazing experience...Victoria was so amazing, lovely and helpful

Wonderful service from Alexandra and Victoria

Las mesas están tan juntas que hay muchas mesas para el espacio. Camarero acaba de tirar bebidas en la mesa, tuvimos que perseguir a los camareros para conseguir cualquier servicio. Nos dijeron que sería una espera de 40 minutos para la comida, así que cuando llegó en 20 que era bueno, aparte de las patatas fritas estaban mal cocidas y frías. Los postres estaban destinados a ser calientes, pero llegaron fríos. Nadie preguntó cómo estaba la comida, pagamos la comida y las bebidas y nos fuimos después de obtener el cargo por servicio de casi £ 10 eliminado de la factura.

My partner and I visited here on 27th October and both the food and service were excellent. Alexandra hosted us and she was excellent from the moment we walked in to the moment we left. The cookie dough is easily one of the best tasting cookie doughs I have ever had, we regularly visit desert shops and this tops all of them. Thank you. Will definitely be visiting again

Excellent food, nice atmosphere, and Alexandra is top! She is wonderful, nice and super friendly. The happiest lady ever. Thank you! I highly recommend Bella Italia in Shaftesbury Avenue, London.

Wonderful place! Great food, served by incredibile Alexandra! Best service we had for a very long time - thank you, Alexandra! Amazing place, amazing food, amazing service!

Gran ambiente muy recomendable. La mejor pasta de la historia ( gamberoni eith langostinos ) camarera wiki super educada ❤️

Excelente comida! Gran elección de entrantes. Las setas y las gambas eran increíbles. El personal es muy amable y servicial. Gracias a todos.

Worst meal ever!!! The sea bass was like a slip of leather with undercooked potatoes and the chicken on the Caesar Salad was dry and tough as old boots. I wouldn't even feed it to my dog. We won't be back!!!!

Estaba muy ocupado y era una camarera tratando tan duro! La comida era buena y salió rápidamente teniendo en cuenta! ¡Me encanta la oferta de tarjeta de sabor también!

We went to dinner with low expectations and the truth? Both Alexandra and the food were incredibly fantastic. He made our dinner a beautiful evening, without a doubt we will be here for a short time but we would love to repeat. The service was 10, the food was splendid, I highly recommend the garlic bread with onion, it pleasantly surprised us. It is a pleasure to go to a place and be greeted with a smile, and be attentive to you even when there is some commotion. Very cozy place. We loved it. We will be back soon for sure!!

Was very busy and was one waitress trying so hard! Food was good and came out quickly considering! Love the taste card offer too!

Love it! Nice atmosphere and the waitress was absolutely lovely 🥰

Very lovely place, good food and amazing service from Alexandra.

It was lovely to eat at Bella Italia. The pasta and pizza was delicous. Alexandra the host was kind, patient and gave enough attention :) really would recommend this place

We got the best service from Miky

The food was delicious, my partner and I enjoyed it a lot. I definitely recommend this restaurant :)

Thank you Grzegorz, great service and super helpful!

i really love the pizza there thank u all

The pizza is fine, several choices. I tested vegetarian’s pizza and enjoyed it. The bread is light and well cooked, vegetables are fresh. Prices are reasonable for London center.

Great lunch spot with friendly service! Mushroom risotto was delicious and good value.

Quick service- amazing, considering how busy they were. Terrific food, and a quick turnaround

My friend and I had lunch at this restaurant today and Victoria served us, with her excellent service she created comfort and coziness for us and a wonderful mood. I advise everyone to visit this cafe!

Our food was so good! Especially the bbq chicken pizza, as well as the mocktails and wine. Everything was clean, the ambience was great and our server Alexandra was nice and came to our table a few times to see that everything was great! We were really happy with our service.

Alexandra was a delight. Very attentive and service with a smile did very well!!

Alexandra was amazing! Wonderful Personality and we learned something. 🤣

Typical food, it feels like we're in Italy! A cosy space and exceptional service from Alexandra!

Very nice evening at Bella Italia, hosted by Wiktoria who was the best! Definitely coming back

Very sweet restaurant. Our waiter Miky was very kind and helpful. The food was delicious and came very quickly.

Good food, our server Miky was very nice and service was very quick. :)

Excellent service and very good food.

It was great our server Zsoltan was great, paying attention to our needs and checking in to make sure we were OK.

The food was spectacular, the location of the place was correct, Alexandra's attention was great! Thanks for everything!

El personal era agradable y el lugar estaba ocupado, pero la pasta era horrible! Pizza estaba bien... sin duda no recomendaría la comida. Era tan soso... que el capuchino era solo café con leche caliente en un microondas

It was Bella Italia. Food is what it is but the service definitely wasn't with a smile! It was noisy and very cramped, definitely not the best Bella Italia we have been too!!

Monica Was very helpful and welcoming as soon as we stepped in the door, she was always on hand to help and is a credit to the company. Food prices were really good and quality was fantastic.

Lovely food and Greg was wonderful!!

Food was great! Greg was great!

Good music in the background not to overbearing so you can still have a conversation. Great date spot and great service from Grzegorz definitely looking to come back soon

Silvana was a lovely server. Loved how sweet and kind she was!

We hopped out of an Uber right in front of this restaurant. The menu was appealing, the ambiance charming, and the prices were very reasonable. The service was fast and friendly, but the highlight was the food—it was truly outstanding. We ordered pizza, pasta, and risotto, and each dish was fantastic. During my stay in London, we dined at far more expensive restaurants, but I can honestly say that this evening was my favorite of the past few days. One more thing that stood out: we saw the staff (I believe it was the owner) give food to a homeless girl, who hadn’t asked for anything or bothered anyone. It was a small moment that made the world feel right to me. In summary: excellent food, fair prices, and people with heart. It doesn’t get better than that, and I’ll definitely be coming back. Thank you!

Waitress Victoria was delightful. Professional, friendly and helpful.

Victoria was the perfect host, finding us a quiet seat to celebrate my husband’s 61st. The food was delicious, the service excellent and the perfect end was a little birthday cake, with a candle and a ‘happy birthday’ song. It’s been the perfect end to our day - Thank you

Wiktoria was a real babe when it came to the service

We received exceptional service from our waitress Wiktoria at Bella Italia in London today. She was very professional yet welcoming and considerate. She was able to get us a table with space for our baby's pram and even asked if we wanted the music to be lower once she recognised our baby was sleeping. She also checked in to ensure we enjoyed our meals. We would recommend this restaurant and also Wiktoria as a waitress. Thanks so much for the excellent service!

Alexandra was an excellent server!

We had a great experience, lovely food and amazing service. Alexandra was lovely xx

Victoria was an excellent host and helped me with the App. A very pleasant pre theatre dinner ( with a cocktail!!) and my daughter. X

Visiting London for a work trip and came here and ate alone and had a fantastic experience my waiter Zoltan was fabulous and super attentive! Made the meal!

Greg was lovely ! Great atmosphere and good. Well priced and fantastic location.

Lovely restaurant! Great vibes and gorgeous cocktails.

Great service, great food and cocktails

we loved the meatballs and the carbonara!! the service was really good, in particular, wiktoria was super sweet and kind. will definitely come back here again.

Food was delicious and service was good. Love their hot chocolate.

Terrible Burger guys. I am sorry. Tasteless Fries. Worst Food I’ve had in a long long time unfortunately. Shame I wasted my money here.. Tipps are… hold your breath. Part of the invoice and labeled as „service fee“.. 3,50£. 👏👏👏👏👏

Terrible vegan pizza, so dry. Very slow service, arrived and drink order wasn’t taken for 20 minutes.

Great food and service, they offered us free desert. Definitely coming back

Love the food! It was a pleasant experience.

Good tasting food and incredibly quick service. My go too anytime in central. Shoutout to Alexandra for the amazing service (:

Alexandra was a great waitress and the food was very tasty!

Thanks to Alexandra who is very nice !!

Very good pizza and Alexandra is adorable

The staff were very rude especially the girl. The rest of them didn't know what they were doing. The pizza was like cardboard. Would not go back not advised it to anyone.

This place is small and cosy. Love everything about it.

Greg killed it today 😁 great attention to detail, friendly and helpful.

Fabulous place, fabulous food and fabulous atmosphere would come back again

Nice place but poor quality food...I had a carbonara...inedible. kitchen to review....

Silbiya was amazing. Food is sooooooo.. good.visiying hear soom

great service and great food lovely waiters expcially slyvia!!!<33

I recently dined at Bella Italia chinatown, and I have to say, the food and drinks were absolutely exceptional. Every dish was bursting with flavor, perfectly cooked, and beautifully presented. The cocktails were equally impressive, with a great balance of taste and creativity. What really made the experience stand out, though, was the outstanding customer service provided by Sylvia. She was attentive, friendly, and went above and beyond to ensure we had everything we needed. Sylvia's warm and professional demeanor truly enhanced our dining experience. I highly recommend this place and will definitely be returning, thanks to Sylvia’s excellent service!

Mixed feelings. The food was good (not authentic Italian, but I didn’t expect that from a chain like this), service slow but ok. The waitresses were attentive when they could be, but clearly under staffed. Also, I was surprised at the huge 15% service fee. I always tip, but cmon let me decide what the service is worth myself. That is enough to make me not recommend, I’m afraid.

Great service, delicious food. Thank you Michael for recommending us the food.

Delicious food and great service from Andreea!

Nice atmosphere and tasty food. Andreea provided great service!

Dining at Bella Italia was a delightful culinary journey that transported me straight to Italy. The charming decor and cozy ambiance made it the perfect spot for an intimate dinner, while still being lively enough for a fun night out with friends.

I recently had the pleasure of dining here and it was an unforgettable experience. From the moment I walked in, I was greeted with warm hospitality and an inviting atmosphere that immediately set the tone for the evening. I really recommend this restaurant.

Good food good envirent everything was excellent

Wonderful lunch with great cocktail and very pleasant atmosphere. Staff members very polite

Great service! I've got celiac disease and I'm allergic to nuts, the waitress (Wiktoria) was very kind and understanding and asked extra questions based on my allergies, the gluten free food was really good! Highly recommend this place

Great gluten-free options, cozy place with good service! Highly recommend!

Victoria made made day . Excellent service