Based on 1.280 opinions finded in 1 websites
Based on 1.280 opinions finded in 1 websites
Opinions
We just had a double birthday lunch here! The food, service and atmosphere was fantastic! Definitely recommend a visit! 👌 🇮🇹
Nik Bailey . 2024-08-25
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Yesterday I was eating dinner, they treated me very well, there was a waiter from Salvador who was very friendly and the girls also had a very good product, I recommend it and it wasn't that expensive for me, thank you
Alberto Javier Vallejo . 2024-08-25
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Consistently great service with your restaurant, even though it was busy staff were friendly and food was quick. And great tasting food, my friend said it was the best lasagne she'd ever eaten. Finally, the 2-year-old in our party loved watching the pizzas being made. Can't fault the experience of eating with you. EDIT: 2 years later and this restaurant is getting better and better. Outstanding service, the speed is amazing and staff are so attentive and friendly and always accommodate dietary requirements and even just preferences, they are so happy to personalise meals for you. And even if the service were not impeccable it wouldn't matter because the food is just INCREDIBLE. Just so delicious.
Jennifer Evans . 2024-08-24
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Lovely Italian Restaurant in central Swindon. Went for lunch, service 10/10. Food was 10/10. Had vegetarian & a seafood pizza, Bruschetta as antipasti. Would definitely go back again!
Yasmina Miah . 2024-08-17
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The food here is AMAZING. Authentic Italian dishes, never had a bad meal when here (or when ordering). Due to the great quality food, it does tend to get busy (I'd recommend booking in advance!) which means service can be slightly on the slow side, but that's understandable with how busy it can get. The decor is lovely and again, very authentic Italian feeling. The only reason I've dropped a point for atmosphere is because due to the resteraunt being busy, it can get quite loud and a little difficult to hear ithers around the table. Overall, a wonderful Italian resteraunt and would recommend.
Holly Scanlan . 2024-08-17
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Typical Italian atmosphere. All competent, available and passionate about their work. Pizza made really well, much better than in many Italian places. I have seen many Italian style pizzerias in the UK and I have been to many, but here you breathe and eat real Italian cuisine with its products. Don't go far to eat well, in Swindon you have this pizzeria.
Salvo Casta . 2024-08-12
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Best Italian food restaurant in Swindon without a doubt. I am visiting the place every now and then for the last 7 years and I could say without a doubt the consistency of the good food and service is unchanged. Always a warm welcome, professional service and the food is absolutely amazing. I already tried almost everything on the menu and it's fair to say that the quality is always the best.
Gery Elder . 2024-08-10
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It’s such a shame, because it’s easily a 5-star place, if the service was just sorted out. Seriously, the food is fantastic, and I think the prices are reasonable for what you get… but the staff rush absolutely everything. The final nail in the coffin for me was that I was STILL EATING and they took my plate away. Why? There was just no need for it. Please sort this out, because the restaurant is fantastic otherwise.
Iain King . 2024-08-04
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Consistently great food, service and prices! Highly recommend.
Jamie Essery . 2024-07-28
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Nice food at reasonable prices. Worth a visit.
Fred Trigg . 2024-07-25
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Stopped here after the air show. Food was amazing reallt authentic and staff friendly. I'd come again for sure great variety also and decent price.
Charlie Amis . 2024-07-21
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Lunch deal at £9.99 is good. Ordered 3 dishes. Pasta quality ok. I can give rating 4 but now scaled to 2 because of a waitress who served us showing very indifferent attitude. No smile at all. I felt we were not welcomed. Very cold face all the way even without a word of thanks after I paid despite I thanked her along the way. Extremely uncomfortable with her poor customer service.
pam kwai . 2024-07-20
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The best pizza from world. Love it.
IEM “Lukassfoto.pl” IEM . 2024-07-20
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The food was absolutely incredible. And all the staff where very amazing to. However the one staff member that severed us did not smile, Shoved Parmesan cheese on my food without asking for it and refused to let us order our starters before our mains. This was rectified shortly after by another member of staff saying it was ok..
kelvin mackenzie . 2024-07-15
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Pizza da 10 e lode! Took my Italian parents to eat here and they absolutely loved it. They are not easy to please, and they felt like at home. Thank you Italo for the excellent service. 💯 recommended!
Travelgirl . 2024-07-13
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Every penny was worth it! From starters with calamari to lasagne and the magnificent tiramisu
Joao Pina . 2024-07-12
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Had a great meal for lunch, the weekend lunch menu is great value for money and has lots of options. Food is tasty, pizza is made in a wood fired pizza oven and is massive. Would definitely come back.
Siân Sanger-Jones . 2024-07-09
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It took almost two hours to get delivered, only received communication after we requested it and when it did arrive the chips were soggy and cold, the pizza was meh but the garlic bread was good. It honestly tasted better the next day microwaved (only ate because it was expensive) when we reached out for the refund of delivery cost as just eat gave us the option we were refused. Overall very unhappy with the food and service
Lauren Boulter . 2024-07-09
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Booked as a birthday treat for my daughter. Party of four. We were seated at a table with one end against a wall, so elbow-room was non-existent, and between two very large noisy groups, which made it impossible to hold a conversation. I ordered their seafood tagliatelle and was brought a carbonara. Had to sit with no food for 15 min while the rest of my group ate. (Two awful greasy pizzas and one passable chicken pasta). Eventually my pasta arrived with scallops like bullets and watery, tasteless tomato sauce. I ate two mouthfuls and sent it back. Meal cost £72 and most of it went in the bin. I wish I had taken pictures to show how truly atrocious this food was. Went for coffee and cake down the road instead.
Donna Tilling . 2024-07-07
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Amazing food very delicious good service lovely delivery guy definitely recommended
Joanna Locke . 2024-07-04
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Fantastic resturant. Wonderful staff. Great food. Absolutely love Fratellos. Keep up the fantastic work. Thank you.
jeremy davies . 2024-07-01
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Disgusting customer service. Never met with such an attitude. Delivered wrong pizza but didn’t even bother to apologise and that’s after they finally picked up the phone. Said kitchen already closed (that was 10mins prior to closing). Then said will resend but when I asked if they can skip goat cheese this time- basically accused me of lying about incorrect toppings on the pizza so i would get new pizza?? I have only requested not to put goat cheese this time as I knew they will remake the pizza anyway and that was first time i got it to try (took only one bite of the pizza they delivered to see how is it- didn’t really like it). I would have never called them if they didn’t mess it up at the first place . I don’t usually complain. It’s not first time they missed some of my topping and didn’t call before . But this time they missed 3 toppings and added onions which i didn’t want . Completely wrong. I used to order from them last few years and spent almost 2k for their food. Yesterday was a last time. Lost a customer. The way “lady” on the phone spoke to me was unacceptable. It was my birthday and spent last few weeks on the diet waiting for this pizza day to come just so i would end up upset. The pizza they redelivered didnt even have sliced mushrooms like usual but chunks of them which didn’t taste cooked. I can’t even describe how upset I was . Never again. I sent the pizza back with a driver so they could see I wasn’t lying .
Marta Żyto . 2024-06-29
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The food and service are exceptional, making this the perfect location for a date and group event. The delivery provides high-quality food in the same manner as the dine in experience
Tara Barnes . 2024-06-24
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I ordered the mushrooms and then chicken with spinach sauce was so good ...delicious 👍🏼 cooked to perfection flavoursome!!!! Cheered me right up !!!
Jackie Williams . 2024-06-18
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Excellent experience celebrating my husband's birthday. Very tasty and well served starters. Delicious main dishes and, again, VERY well served. We wanted to try the pizza, which is made beautifully and smells amazing, but we didn't have room for it. Still on the flavors, the desserts are also delicious and end the experience on a high note. We had the honor of being attended to by the owner who, as a good Italian, was a great host. Very kind and warm! The restaurant is super clean, well lit and well looked after. Cozy and clean place at the same time. We will have to make the huge sacrifice of coming back many more times to try all the flavors we were left wanting! SUPER RECOMMENDED!
Tatiana Curzi . 2024-06-16
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Food was great quality and generous portions too. Service was friendly and efficient- perfect balance of being there whenever you needed something but not feeling like you're being rushed / overbearing. There were 5 of us including my 3 year old, and though there wasn't anything on the menu she liked initially, they were very accommodating and made her a simple cheesy pasta which she loved! Will definitely be back.
Giovanna Hurst . 2024-06-16
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Shocking...! The 1 star can only be given for the swift delivery. For just shy of £35, my partner and I had just a main meal each. No sides or anything like that. I ordered a carbonara for me, and my partner had a lasagne. I took the 2 foil containers out of the bag. My container had filth and grass on the lid where it had obviously been dropped on the floor. His food container was OK, but inside, I'm afraid the food could only be described as slop. No sheets of pasta through the food, and the consistency of soup. My carton remains intact. I didn't even open it. The outline of a floor tile is on the lid, which then begs the question of kitchen hygiene. 🤔 My partner and I, tried calling over 30 times between us. There's not even a ringtone, the line goes dead immediately. I then saw the live chat option, so I offered my mealtime woes to someone I believed to be working in Fratello's. Only to find out, it was a third party company, offering assistance, that couldn't offer assistance. So, I emailed my evermore frustrating displeasure, including pictures. I have had no response. Absolutely disgusting.
Sarah Ajax . 2024-06-01
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Food very good A very enjoyable evening.
Richard Keel . 2024-05-28
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The usual great experience, best pizzas in the area by miles. Great friendly staff and super quick efficient service.
David Williamson . 2024-05-27
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Good food. Extremely slow delivery. Nobody picks up the phone. Almost as if they want to run the business down because they are bored of it.
Shreyas Zanpure . 2024-05-24
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Still one of the best Italians in Swindon
Leslie Weston . 2024-05-21
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We came here for the second time for my daughters 8th birthday as she loved it so much the first time she wanted to come back. Couldn't fault a thing, can't wait to come back again!
Amy Brewer . 2024-05-16
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Great gluten free options. Quick service. Good was tasty and well presented.
Marie Van Kassel . 2024-05-14
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First time there. Heard a lot of good things so thought would try it out. Wow...was not disappointed....food was excellent as was the service. Large helpings and extremely good value. Will definitely be going again.
Paul Dollimore . 2024-05-11
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Great place to eat. Staff were very friendly and welcoming.
Matthew Bell . 2024-05-07
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Amazing food brilliant service… can’t fault these guys at all it’s definitely worth every penny for sure !
Josh . 2024-05-05
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Not great. Pizzas ok with good toppings. However very disappointing pasta dishes which were pretty small and over priced at around £15 a pop. 8 of us and everyone who had pasta was disappointed… plenty of sauce so why not add more pasta?! Shame, have used this place for work groups previously but won’t be returning
Alan Downs . 2024-04-29
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What a gem! At the theatre in Swindon and booked this as it was close and reviews were good. The food was excellent and service was efficient and friendly. Will definitely eat there again, when we return to Swindon. Wish it was closer to home!
Carmel Halloran . 2024-04-26
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Had a lovely meal back in Feb for my 50th. Now just had pizzas delivered, absolutely lovely, would defo recommend, food was lovely.
Leah Jefferies . 2024-04-20
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First time visiting Fratello's and was very impressed by the warm, genuine greeting on arrival, the quick service and the great pizzas. Will be definitely visiting again in the very near future! October update: Seafood risotto and seafood tagliatelle ordered. Both slightly underwhelming in flavour with far too much very rubbery and flavourless octopus in the seafood mixture. Had to pick it all out in the end as there was just too much of it (see photo). Even with lots of chilli oil (which was very mild indeed) and pepper, both dishes were rather disappointing. Jan 2024 A third visit delivered with fabulous pizzas though the server seemed very confused when I asked for no ham on the quattro pizza as it's supposed to be in 4 sections... Just add more of the other ingredients, I don't mind which one, just not ham (hence my quattro became tre!). Would definitely recommend for their pizzas!
C KM . 2024-03-23
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Absolutely fabulous meals,lovely and tasty, great value too
Sarah Smith . 2024-03-23
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Been here 4 years ago and decided to dine here again. Never disappointed.
Regie “Lorvichia” Quindipan . 2024-03-20
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The food was absolutely spot on, lovely staff, nice atmosphere, service was good. Definitely worth paying the extra money. Will come again.
Kyle Fox . 2024-03-17
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Food here is amazing! cannot recommend it enough. Every time I go Swindon I always have to visit the restaurant. The food portions are quite big so sometimes I just order starters . I have visted a few time here. I love the potato gnocchi with the creamy sauce - Although it can be heavy but I love it. The penne arrabbiata was amazing the suace very authentic and not something I would find at anyother places. Cannot wait to visit again.
T. Rex . 2024-03-17
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1st visit to this lovely Italian restaurant. Friendly welcoming staff who are attentive, but not over bearing. Drinks and food order was very quick to the table. Food was beautifully cooked and piping hot. House red wine is delicious and great value. Quiet, relaxed atmosphere and good prices. Will definitely return 👍
David Brown . 2024-03-16
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Stellar service 🤩 Particularly Fernando was fantastic Looks like an authentic pizzeria Pizza was really great Would highly recommend
Tilly P . 2024-03-15
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Lovely Italian place excellent atmosphere delicious food and friendly waiters
Sara Kat . 2024-03-10
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My family and I recently had the pleasure of dining at Fratellos, and it was an absolute delight from start to finish. From the warm ambiance to the impeccable service, our experience was nothing short of Our server Italo, was a true gem. His enthusiasm, knowledge, and attention to detail elevated our dining experience to new heights. He effortlessly guided us through the menu, providing insightful recommendations and ensuring that every aspect of our meal was tailored to our preferences. Speaking of the menu, the culinary journey reached its pinnacle with the pizza I ordered as my main course. It was nothing short of a masterpiece. The crust was perfectly thin and crispy, while the toppings were a symphony of flavors that danced on my taste buds. It's safe to say that Fratellos pizza ranks among the best I've ever had, a true testament to the skill and passion of the chefs in the kitchen. The attention to detail extended beyond the food; the ambiance of the restaurant was cozy and inviting, making it an ideal setting for a family gathering. The staff's dedication to creating a warm and welcoming atmosphere did not go unnoticed. Fratellos is more than just a restaurant; it's an experience that celebrates the essence of Italian cuisine. From the moment we walked in until the final bite, every aspect of our visit was exceptional. I wholeheartedly recommend Itali's to anyone seeking an unforgettable dining experience. Our heartfelt thanks to Italo and the entire team for making our family outing truly special. We look forward to returning to Fratellos for more culinary delights in the future.
Matthew Barr . 2024-03-07
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Been there last time on Wednesday 6th of December, but till today I’m outraged by the situation happened with me and my partner. We were here lots of times before, between lockdowns, had celebrations with friends here and everything was okay. Except this situation ⬇️ So we came at 8 pm on Wednesday (this fact is important) to have a great desert with drinks. But on time we were paying our bill, the waiter said: “ Next time if you will come here just for deserts we wouldn’t serve you” Excuse me???! What do you mean by this??? I’m your guest! And even if I would come for glass of water, you’d have to serve me. We wasn’t drunk or something, we were wearing clean and nice clothes. I had hair style, make up and dress on. So there is no reason to reject to serve us. We came here to have a coffee with a desert, not for rudeness or anything like that. Our bill was about £20, so what’s the difference between pizza and coke and tiramisu with coffee??? It was so rude, that we have nothing to say at this time because of shock 😳 But till now, 3 month later this situation didn’t leave us. Really disappointed.
Agne Miro . 2024-03-03
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Having had some retail therapy at the outlet centre , decided we wanted to have a proper meal , and due to a recommendation from one of the reception staff there , we caught a taxi there , have to say the food and service was second to none, and even though we live in Bristol, wouldn't hesitate to get on a train and use it again
Richard Hathway . 2024-03-02
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Great restaurant and service and amazing food! Gone again and just nice!
Sam Porter . 2024-02-23
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We booked this restaurant for a 50th birthday celebration for a table of 9. The placement of the table was great and we was all able to face each other alliwing goid chat to flow. The staff were helpful, funny and charming, they sang happy birthday to my sister with a tambourine which was amazing, whilst ensuring that everyone joined in with the singing, making the whole experience even more memorable for her. The food was delicious. I had the pate to start, which , in my eyes was one of the best I've tasted. I had a pizza which was true Italian style and profitta rils for pudding. I want to thank the restaurant for an amazing and special day for my sister's 50th🤩
cherie BROWN . 2024-02-23
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Nice food, friendly staff, I can recommend the place
Borbély Agnes . 2024-02-17
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Just celebrated a friends birthday. The atmosphere, the service, the food. I can’t go above 5*. It was amazing. A group of 9 seemed so easy for the staff. Staff were so friendly and even sang with us. Food beyond superb. First time here for me and it won’t be the last. Thank you for a great night.
Ross McKay . 2024-02-16
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Excellent food for a good price! It accommodates large groups. The service is very good. There’s a small free parking lot at the back.
Daniela Zulian . 2024-02-12
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We had an excellent birthday lunch here as a family. The food was great and they had no problem catering for our group of 11 (including two toddlers). The staff were really friendly and attentive. Thoroughly enjoyed it.
Tim Dawson . 2024-01-23
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Really good experience at Fratello’s this evening, absolutely loved the presentation of the food and obviously the taste! I normally order delivery once a week but really wanted somewhere to take my 2 year old for a mummy, daughter date night and fratellos was the perfect place! They are amazing and cater so well to kids, thank you for a lovely experience.
Amber Mazzotta . 2024-01-17
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Delicious food, waiting time less than 10 min Fantastic place!
Olha Dolmatova . 2024-01-14
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Great starters and mains but terrible experience with dessert. Creme brulee just didn't taste (very cold, thick & I could only taste eggs) and we were not allowed to exchange it. Very petty when you spend £40+ but can't change something which £6 on menu. Left disappointed.
Jason Alves . 2024-01-13
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Great service, freshly prepared food and lively ambience. Will be back. Recommend.
nik rolfe . 2024-01-13
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Food as aways was fantastic. I've been coming here for years as a treat and never been disappointed.
Natalie Wright . 2024-01-09
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Best Italian food I have ever had. Very courteous service.
Joanna Beasley . 2024-01-07
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Great food, excellent service, highly recommend
Karen Edmonds . 2024-01-02
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My first time visiting will definately be back. No complaints whatsoever.
Debra Robinson . 2023-12-31
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Amazing authentic restaurant! Food outstanding! First time visiting and definitely not the last. 10/10 from me!
Bek L . 2023-12-27
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Its like a little Italy in the heart of Swindon, an assuming little cosy loving warm atmosphere. Fratellos is an experience and not just a restaurant. The people here are amazingly courteous, warm and the food is to die for!! Highly recommended for any occasion intimate or a group setting
Jamey Nair . 2023-12-19
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First time here, the drink I ordered was flat and when asked to change I didn't receive anything until 15mins after. Our pizzas came and the centres were both soggy and didn't have much flavour. I expected from an Italian that fresh ingredients would be used. The pineapple on my pizza was tinned and the ham too was all stuck together in lumps. Have to say all in all not the best as I was expecting, however the girl who looked after us was always smiling and asking is everything ok
James Dodds . 2023-12-19
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Gave a 4 for food as slightly disappointed that the lasagne did not come with garlic bread apart from that everything else was perfect.
Chris Wesley . 2023-12-19
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Amazing food and amazing staff. Portions are huge even for starters so you won’t be going hungry
Asim Thapa . 2023-12-15
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Amazing meal, as always. By far the best Italian food we've had. The pizzas are always second to none and the salmon was delicious. Just as fabulous as the food though is the service. We celebrated my daughters 8th birthday and she was made to feel extra special. Fantastic vibe and extra festive around Christmas time. Thank you for a lovely experience. She is still talking about her Tiramisu.
Cam . 2023-12-15
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It has a nice, intimate atmosphere but very middling food. Overpriced considering they are all things you can easily make better at home. Service was generally average but then one of the waitresses was not personable to the point of being rude. So overall, not a great experience.
Jade Amies . 2023-12-12
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Waiting staff is ok but food is very bland
Chaos Lord . 2023-12-11
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Birthday meal . Delicious food, very good and funny staff , great atmosphere. The food best Italian in Swindon .
Mark Keenan . 2023-12-08
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Incredible! Food was amazing, service was brilliant. This is my new favourite place. Well done Team Fratello's!
Claire Lane . 2023-11-17
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Good food, good value and good choice.
chappy nippish . 2023-11-15
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Très bon repas ! La qualité des plats est excellente, de même pour la quantité, et le tout pour un prix raisonnable. Je recommande !
François Schmidt . 2023-11-14
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Ordered from here loads of times and the food always hits. Visited for the first time and wasn't disappointed.
Deborah Tuoyo . 2023-11-05
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Great food, great staff and a really friendly and welcoming environment.
James Shephard . 2023-10-30
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Wonderful evening great service, delicious food and buzzing atmosphere, definitely going back and highly recommend to others.
Katrina McHugh . 2023-10-28
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Lovely place with authentic surroundings. Like walking into a little Italy. Food lovely 😍
Lucy Tarry . 2023-10-24
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Highly recommended. Great food and service. Proper Italian.
Wilz64 . 2023-10-15
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Brilliant restaurant Food wad amazing Staff were so friendly,ingagimg and had a lovely time here
Martin Gearing . 2023-10-14
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Eccezionale veramente! Cit. Consigliato prenotare ,pizza davvero buona in stile italiano. Ambiente e personale super
roberto sabbion . 2023-10-13
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If you want real Italian food,cooked perfectly,this is the place for you. Everything was simply delicious,service was great,really friendly staff who made us feel welcome. Love the decor as well and i can't praise the food enough. The house wine is also great! Highly recommend!
Diana Smerea . 2023-10-07
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Always a great meal, Fratellos never disappoints, Apart from the waiter that lent over my shoulder with smoky breath, he refused to take down our orders unless we read it out instead of saying the number, apart from that awesome 👌
Mark Broadfield . 2023-09-24
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Went on a Wednesday evening before the theatre. Greeted by a Pleasent waitress who provided excellent service. Food was exceptional. We had spaghetti bolognese and chicken and asparagus risotto and for dessert we had tiramisu. Both excellent. Would eat here again
Paul Wright . 2023-09-20
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Amazing Pasta and wine!! Italo was lovely
Naomi Kiss . 2023-09-18
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Been here many times, always top quality food and a friendly service. Highly recommend.
aaron thompson . 2023-09-17
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Very yummy, last takeaway before serious diet! Food was very fresh and came quickly loved it all 😊
Danielle Brown . 2023-09-16
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Just good a pizza delivered half the topping on the box, only live 2 minutes away!! If I could leave pictures I would... Never again and I sag it wverytime its tasteless and under cooked!!
Campbell Westland . 2023-09-09
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Great food and great service. Came in dressed up to see Rocky Horror so was a little worried they wouldn't be happy to have us but couldn't be more wrong; our waiter had a lot of fun with us. Food was excellent; wish I lived closer!
Lewis Desforges . 2023-09-05
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After returning to the UK after holidaying in Naples I never thought I would find a pizza to match them. Wow, I was really surprised to find the Pizza’s at Fratellos were as good if not better. Cooked to perfection, shame I don’t live closer, I’d be there every week!
Chris Johnson . 2023-08-30
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Very good Italian Style Restaurant food was really good and the service was brilliant. Great place for a family meal or with a group.
Miguel Miranda . 2023-08-29
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Thoroughly recommend Fratellos. We ordered a big meal for delivery for a special occasion. The team were really helpful with the order and everything arrived hot, great quality food!
Steph Oszczyk . 2023-08-27
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This was my pizza, 13 slices of spicy salami. I have paid £1.50 top-up basil and I’ve got 1 leaf of basil for £1.50. This is a complete joke!!!!!
Veselin Asenov . 2023-08-21
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Delicious neighbourhood restaurant! We walked in without a booking and staff were all super friendly. Even though the place really quickly filled up staff were attentive without making us feel rushed and food came speedily, all so tasty and freshly made. Carbonara was excellent (and huge portion) and the pizza has generous toppings. Would definitely recommend!
fran a . 2023-08-17
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Went for my birthday 🎂 had a wonderful time. Service was brilliant 👏 many thanks 😊 xxxx
Kennedy Lawes . 2023-08-13
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Best pizza in Swindon (and service). Regular visitor, never disappointed.
Joe Hilliard . 2023-08-13
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Ordered calzone pizza said it would be 1hour and a half after almost 2 hours had to ring the restaurant to be told oh can't find your order will ring you back. Rung back after 15 minutes it's on the way you will get a discount next time well to be honest I don't think I will be ordering from here again as the pizza was half the size it used to be and more crust than filling. Not happy. Used to be delicious food from here . Gone down hill like everywhere else.
carole ellis . 2023-08-12
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Ho preso 2 pizze d'asporto e sono rimasto molto soddisfatto come sempre! I gestori ed i camerieri sono molto cordiali, simpatici e disponibili!
Marco Verderio . 2023-08-12
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