Franky & Benny's Belfast in Belfast

Menu was limited in my view for lunch options. No wraps or soups/lighter options at the weekend apparently. Staff server lady was very pleasant. Food just ok, nothing special & nothing I can't make in the house. Restaurant was clean & nicely decorated. We won't be back however due to menu options & prices which were not value nor money.

Chips were stone cold. And that was the best bit. A £28 platter consisting of 4 unbelievably over-cooked chicken goujons, 2 sauceless and dry wings and a mound of cold freezer chips, along side a portion of flavourless wet ribs. And what on the menu was described as “a juicy steak skewer” but in reality was four rabbit dropping sized nuggets of simultaneously over salted yet tasteless shoe leather. Other than a thimbleful of admittedly nice coleslaw, no garnish. None of the allegedly famous bbq beans. £28. Going to repeat that - £28 My wiiiiife’s chicken burger was “ok”, but again with the now familiar portion of cold freezer chips accompaniment. One son’s burger was burned and the other son’s £15 carbonara was a small yellow puddle in the bottom of a bowl. We got them a McDonald’s on the way home. Genuinely I wouldn’t have put it in front of the kids if I’d made it on a lazy oven chips Sunday. Never mind paying £110 for it. Mentioned to the manager when he asked was our meal ok - and without us asking he gave us a £40 “managers discount” - so £70 for four diabolically bad meals rather than £110. He was very polite. Even asked “was £40 off enough” - but behind his strained smile was a look of stoic resignation. I get the feeling that “managers discount” button on the till is well used. On the drive home, very unusually, we all agreed with each other. Worst meal ever. Well done Frankie. Well done Benny. You made us laugh together. Unfortunately it was at you.

I usually love their food, but this visit was very disappointing. The food quality for the price really wasn't worth it. There are other better options in the complex.

Good pizza. Service was quick on a busy Sunday night. Atmosphere was pleasant. It felt like all the staff were looking after us.

I selected bbq chicken which looked great on the menu but when it came it was basically a chicken fillet with melted cheese and a bit of bacon on the top served with oven chips and two onion rings. It was very basic and the annoying thing was it cost me £17.95 which is extortionate. I asked for mayo for my chips and I was amazed when the bill came they tried to charge me £1.25 for this extra- I told the waitress I wasn’t paying for that and to be fair she took it off the bill. Staff were ok atmosphere a bit dead and the food wasn’t great and very expensive- definately won’t be going there ever again.

Excellent food and service. I haven’t been to a F&B for a long time, our nearest wasn’t that nice when we did go. Whilst visiting Belfast we thought we’d try it again and we were both taken aback in how nice it was. The staff were very welcoming also.

Visité a Frankie & Benny's durante "salir a comer para ayudar". ¡Recibí una excelente relación calidad-precio! Mi amigo y yo comimos pizzas y ambos estuvimos de acuerdo en que eran uno de los mejores que tuvimos. Los trabajadores fueron excepcionalmente amables con nosotros. También fue una instalación muy bonita y moderna. ¡Definitivamente volveremos!

Eating alone is often a problem for places, but no issues here.

Myself and a few friends came in for some food before a concert. Although it was extremely busy and we had to wait a while on our table, we had a lovely experience here thanks to our waitress niamh! It was clear she was under pressure due to busyness within the restaurant, however she took the time to bring us our food, drinks and anything else we needed, while making us feel so welcome and relaxed!! We will definitely be back thanks to this amazing service!

Great selection of food, service was superb by Rebecca. Nothing was to much bother and she was very observant.

I recently got a taste card and decided to take advantage of my 241 offer with frankie and bennys.

Went for a meal with my partner today and the pizza was great! The customer service was second to none, all thanks to Ella and her efficient 5 star service she provided us and all with a beautiful smile! We'll be back!

Great food, tasty and good size portions and service was fab especially from barman Ollie who made some great cocktails. Will be back!

Great selection of dishes available at good prices. Everything was freshly prepared and the service was fab.

In Belfast its a challenge to be able to get anywhere to eat after 9 PM

We called into this branch last night about 2 hours before our concert to have a drink and nibbles and we could not fault it , the food was good and the atmosphere was lovely. We were being served by the manager Dylan who Is an absolute credit he was really friendly and could not do enough for us and I noticed everyone was of the same upon interaction. Overall great value and great service and a must return!

Returned again to this beautiful Location set in Victoria Square. Staff are always efficient and engaging and this visit was no exception.

Had a great meal here tonight great value and lively staff and great to see so much cleanliness in a busy restaurant !! We will be In for our cocktails on Sunday :) thanks Paula !

Lovely day out. Food excellent and are server Ella went above and beyond to be helpful. One lovely polite young lady. Wish there were more people like Ella.

Came here on Sunday with my husband and children. We really enjoyed our huge feed and the service received by sharon was one of the best we've had. Good job!

Went here on a Saturday evening for something to eat and we had a lovely meal. We had mozzarella sticks and the hot wings for starters and the chilli burger and chicken burger for mains along with pizza chips and bacon and cheese chips. Everything was lovely and would definitely recommond this place!

Great service, great selection of food and drinks, very central location. Would definitely go back again.

Very disappointed with the portion size for youngsters, also food came cold and was offered a micro wave warm up !! Not good with burgers! Staff were polite and chatty, service quick too.

Memorable service for all the right reasons. Sharon was great with entertaining the kids and sorting all of our culinary needs.

Had a fantastic experience in Frankie and Bwnnys, the hot wings were great! Our waitress Sharon made the time there very enjoyable, would recommend

Enjoyed a meal here on a Wednesday evening, the restaurant was pretty quiet so we got served quickly. Great menu with vast choices, quick service, delicious food. Not a bad price either. Really enjoyed it, and the staff were lovely.

Great service from Sharon, she was very friendly and tended to our needs! Lovely food and quick service!

I took my father in law here for our tea one nite before attending Give my head peace in the Grand Opera house and we were served by Sharon who was very courteous, bubbly and very knowledgable about the menus, she ws so nice to my father in law she really made his day !! He still talks about returning there for another feed.

Cheap cheerful refillable coffee , price matches Belfast yiu get what you pay for nice manager and clean and friendly restaurant

Always great food when we go here :) we had Sharon serving us tonight who was so lovely!! Very welcoming :)

Sitting amongst most of the other restaurants in Victoria Square this is busy and popular. You know what it’s going to be like inside and there’s not going to be any surprises on the menu, so it’s down to service, quality, etc.

Had a really good meal 😊 and Sharon our waitress was fantastic we had soo much fun with her and I bagged myself some free slime I'll be back

Natasha is a credit to your store the experience and food was great ! Thanks again I honestly can’t believe how easy it was to look through allergies great stuff

Great food, our waitress Sharon was lovely and made sure we had everything we needed!!! Great customer service!

Tasty plain food. No frills, but wholesome and good portions. Great service from Sharon, who was friendly and extremely helpful. Would return if in Belfast again.

Handy to stop in for food and drink, fair size menu of cocktails. Friendly fast service, Sharon always on the ball. American food.

Must say was in on friday night, could tell the staff were all very busy but had a great experience and excellent service from Rebecca, she was so polite and recommended the yummiest pizza! Service and food 10\10

Been there before and memory was of better fare. Overall food is pretty poor. That said kids enjoyed it ok and have to give a special “shout out” to Paula who provided excellent friendly and attentive service.

Excellent service from Erin, friendly and professional in equal measure. A quick bite turned into a couple of hours of cocktails and fun. Will most definitely be back!

Rachael was our server she was great from the of she was funny and made us welcome and had our two girls laughing food was great it covers all tastes.

All the service was first class, a special mention to the bar tender Oliver. He was extremely friendly and made us some delicious drinks! He brightened up our day!

Had a wonderful day at the Frankie & Bennies in Belfast, Amazing service from Sharon & Jasmine and all other friendly staff. Very well looked after - There is a huge selection of food, We got the Carbonara and a Margherita pizza and they were delicious and the milkshakes are to die for!

Had a lovely experience when out for dinner with my family. We were served by a young girl called Michaela who made us feel so welcome from we were sat at our table to we left. She was so understanding of my children’s different allergies and was happy to help us despite the business in the restaurant!! Will definitely be back!

Visited frankie and Bennys on Friday night, food was delicious and service fantastic from Ella. Free slime for kids to top it all off, absolutely delicious

Great food and service, the bartender Ollie was a delight, I had the bbq chicken pizza and would 100% recommend

Visited here on Friday afternoon and asked to sit outside, and our server Jo took us straight to a table and offered us menus and drinks. We enjoyed some of the spirtz that are on offer over the summer, and they were delicious!! Food was quick and tasty and Jo was very nice and attentive when checking on us!! Overall we had a lovely experience and will definitely return.

Had dinner here on monday night with my little girl and it was ok. The staff are very friendly and welcoming and the menu has a great variety and isnt badly priced. Stated on window there was free slime with kids meals however we werent given this so i had a very disappointed little girl but other than that i couldnt fault the place

I was here today and was expecting more, I am from India and sadly I wanted more of an Indian dish I would not recommend after this bad experience.

Our waitress Rachael was so friendly and helpful. The food was fantastic and cooked to perfection. Prices were extremely good.

Ordered wings and they came out, felt like I was facing a bush tucker trial. Bad vibes from the minute I stepped in the place, servers were sound and the food was awful

Although the restaurant was busy when we arrived, we were served quickly by Sharon and her colleagues. The food was great and reasonably priced, and I'll definitely be going back on my next visit to Belfast.

First time in F&B;'s as vegans - burgers were top class - we'll be back to sample the rest of the Vegan menu. Also thanks to our server Sharon, she gets an A++++++ from us

Had an enjoyable family meal. Was served by Sharon. Really enjoyed and would recommend. Can’t wait to come back again!

Visited last Tuesday for breakfast. Served by Joanna (maybe Soanna)who was amazing. Had complicated breakfast orders with subs which wasn't a problem. She was friendly and able to handle the orders well and even gave us an extra pancake when serving! Great breakfast experience.

I had forgotten about this place - but never again! We were seated quickly, our server Sharon was attentive but not in your face. The menu has a great selection including burgers, pasta, pizza, fish, vegan and healthy eating options. The set menu is great value. Peroni beer on draft kept Him happy! The margarita pizza was tasty, had the brownies for dessert, also very good. It wasn't too busy, we went on a Friday evening. Definitely kid friendly so will be back with the whole family next time. I love, love, love Victoria Square!

We visited here in the afternoon and availed of the 2 courses for £9.99 deal. The food was fantastic and our server Sharon was really lovely! Highly recommend.

Just had a lovely meal tonight, what made our meal was the fantastic service from our server Ella. Ella was fantastic so friendly and bubbly, nothing was too much trouble for her, she made us feel so welcome and was very attentive. Thank you Ella.

We have came here on numerous occasions now using are groupon voucher which is absolutely phenomenal saving!! We saved £60 tonight! Food is fabulous atmosphere is great and very good value for money! Excellent service and kids love it! Highly recommended!

Must say i really enjoyed my time at frankie and benny's. Rebecca was our server and went above and beyond for our two boys! Just love how welcoming the whole staff are. Great prices and loads of choices for kids to choose from

Had food here on Friday was served by Sharon who was friendly and helpful food was really tasty will defo be back again soon

Was served this morning by Natasha at Victoria Square, she made us feel very welcome and chatted away to us before making sure we always had drinks and refills, couldn’t recommend her enough. Fantastic service

Went to Victoria square branch before theatre trip with friends. Had a lovely meal which suited everyone’s different dietary requirements. Made all the better by using agroupon voucher! Served by the lovely Sharon who was friendly and helpful. Would recommend

Title says it all......nice for a quick bite at lunchtime. Reasonably priced and good size portions.

Came here for lunch with my sister and was very happy with the service and food. We ate off the lunch menu and got two courses for £9.99. Our meals were very tasty and the service we had was brilliant. We were not rushed in anyway and Jasmine our waitress was very pleasant and helpful. Will definitely be back.

Went out for dinner with my girlfriend and had an amazing experience. The food was great and the service was even better. The waitress was a young girl called Niamh and her service was second to none. She was so helpful and I would highly recommend coming here just for the service alone ( pray you get Niamh as your waiter/waitress )

Second time eating here, second time being served by the fabulous Sharon!! My god this girl goes above and beyond what any waitress needs to do. Friendly, efficient and just a wonderful human being. Food was standard Frankie and Benny's, what you see is what you get. Good quality and reasonably priced! Thanks again. We'll be back soon! G

I usually would not be one to write reviews but I Came here last night with my boyfriend and the service we received from niamh was second to none. Attentive and friendly. Thanks so much niamh, we will be back

Out for tea with my 2 daughters aged 8 & 10. We were served by Niamh who was brilliant and gave my daughters so much attention. She explained the menu to us and described the various dishes. Thank you Niamh for making our nite special.

Was excellent service and excellent food really enjoyed to chat with Sharon as well who was extremely nice

Excellent service tonight by Niamh couldn’t do enough for the table. The service alone is worthy of 5 stars - food was lovely too :)

Had Sharon as our waitress today and she was so lovely and friendly! Food was good, service was good, feel like I’m leaving with a food baby!

Lovely food,, good atmosphere, good price and great service from Niamh at Victoria Square! She really went above and beyond!

Went to frankie & bennys on their groupon deal ...... great food& staff couldn’t have been nicer from the guy who greeted and seated us to Sharon who served us throughout.

The food was gorgeous and the service was absolutely excellent! We were served by a young waitress, Niamh who was so friendly and attending. Could not have asked for better service! The atmosphere was lovely too :))

had a meal here with my fussy teenage daughters. a very reasonable priced 3 course menu is available. service was very good and my girls enjoyed their pizza very much.

Really enjoyed my visit to Frankie & Bennies. We had Garlic bread starters then a main then my daughter indulged in am Oreo milkshake as I had an adult cocktail. Service was quick & friendly. Food was tasty. Reasonably priced 👍

It was great, great service, great food and exceptional representation from are waitress niamh made us feel right and home can’t wait to go back again!!

Been plenty of times and always had a great time, but my last visit was exceptional! The lady that served my family and I was lovely (her name was Becca). She was brilliant with my children too and we all felt really looked after. Food was perfect and the portions generous. I can't wait to go again and I want to thank Becca for being so nice.

Had lunch and cocktails and beers was good value and new additions where refreshing and hard to not like !

Always have an excellent meal at the Victoria square restaurant with excellent customer service especially from our waitress Sharon. We will definitely be back

We went to Frankie & Benny's on the second night of our weekend holiday. The service was very quick and the food was delicious. We had a filling meal and a few nice drinks before heading back to the hotel. I would highly recommend eating at Frankie & Benny's in the Victoria Square shopping centre.

Always have a great time when we visit Frankie and bennys all the staff are extremely nice, especially Rob who does the bar, the waitresses cannot do more for you, everything we asked was catered for so a shout out to the chefs also, can't wait to go back, well done to all.

Had a group on voucher for myself and my friends on holiday in Belfast last week. I enjoyed my dinner of mac and cheese, however three other members of the party felt the meat was fatty and very obviously processed. Staff were extremely slow, we waited nearly an hour to pay but there were only 2 other tables with customers. Staff didn't know about what ingredients were in what products and had to show us packaging to let us know if there was any sultanas in the toffee pudding. Many items on the menu included a surcharge - which I do understand but This was not made very clear on the groupon. Staff were gloomy. On the upside my pasta was nice and the place was clean.

We always go here 5 or 6 times a month it's great the foods great staff know how to actually do they're jobs properly few places can say this best spot in Belfast food wise

Was absolutely delicious!!!!!!! Went out with my boyfriend for a nice meal and we certainly got it. Our server Sharon was so welcoming and definitely made the experience an enjoyable one especially with her tuneful rendition of almost every song that played during the evening. Love you Sharon babes xxxxoxoxoxox

Had a brilliant meal here for My sons birthday all the staff where excellent. Will be returning again thanks again 👍

Just called in off the cuff for a dinner.

Lovely time! Food was plentiful and delicious. Great server called Rebecca with the biggest smile. Will def be back.

We went here for a meal and dessert. Food was very good, well priced and great for money. It had a good atmosphere and staff are very friendly. I would advise booking a table to make sure of a place.

The servers where very friendly and helpful but the service is slow, As a family we tried a good selection of the menu and it was really poor quality almost like everything was frozen and the pasta was greasey, tasteless and smelt of chemicals

Had such a nice expierence today in this restaurant. The food was good, however my visit was made even better by our server (Saerlaith). Will definitely be back!

Popped in for a quick bite before my friends had to catch a flight back to England. The service was fast, great quality and very good value for money. Erin who served us was fantastic, really friendly and took the time to ask what all tourist things we had got up to, even recommended a few places for next time. Went above and beyond in her service. ☺️

Came here with my boyfriend, food was amazing and service was even better. Served by a young girl named Niamh who showed nothing but excellent customer service, she was polite and well mannered and made sure everything was perfect for us. Couldn't recommend the place enough. Fabulous service and fabulous food.

Went with my family today and couldn’t recommend anymore. The staff couldn’t have been anymore helpful we were served by a young girl I think her name was Niamh. The food was excellent and big portions Would highly recommend!! Can’t wait until our next time to you’re store !!

My family and I always come in for some food and cocktails, always leave very happy! amazing service by all, and my family always return because of this reason. highly recommend.

Food was 10/10 pizzas were very tasty and reasonable price. Waitress I think was called Micheala she was excellent as she was really polite and attentive to the children which built a welcoming rapport creating a friendly environment. Would recommend to anyone and will definitely be back.

Server was lovely and friendly. Food was awful, tasted horrible and my cheese chips were not just cold but frozen on the bottom. Only saving grace was the most deliciius milkshake.

Situated on the upper floor of Victoria Square, we received a warm friendly welcome! Staff very friendly, polite & professional. Food was gorgeous, just what we needed!! Diner wasn't overly busy and it felt a bit cold... that was my only fault!! Will be back

The restaurant is inside a beautiful Shopping centre in the centre of the city. Nice options in the Menu - pizzas, hamburgers, pasta, meat, pork and chicken. The prices are acceptable. The staff is very kind.

as we were in the shopping centre it was a good option to have dinner here service was great and they were super nice food was good too and came pretty quickly. no complaints here..