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3.0

Based on 526 opinions finded in 1 websites

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Nº 208 in 242 in Blaby

CUSTOMERS TALK ABOUT DISHES WITH..cheesesteakpizzacookedgarlicpotatopastachickeneggsfishcreamoldspaghetticakepaysaladcoffeemeat
Score
OpinionsNoteTripAdvisor5263.0

comment_iconOpinions

A normal example of this chain. They make a point of having pleasant, active staff in the American style. The prices are quite reasonable if you order off the set menu and the quality what you should expect from a popular chain restaurant - big but simple flavours.

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tripleplay97 . 2024-08-26

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We love this place and can’t understand the low rating! Visit at least once a month and never had a problem with either food or service. Food always hot and very good. Desserts are great as are the shakes. Set menus are really good value.

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gingelorange . 2024-07-31

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Had dinner here on Thursday and both myself and my partner were unwell a couple days after - both had lettuce on the burgers and so it's concerning if it was from these meals with the ecoli risks at the moment!

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Jenna A . 2024-06-29

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Awful not much on menu anymore, is not worth the cost. Menu cut down drastically, Lasagne is just that fries are extra no salad disappointed!

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Ann H . 2024-05-27

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Really good breakfast.Everything was hot and juicy. The staff were all polite. It was reasonably priced. Toilets were clean.

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Lucia D . 2024-03-12

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6 adults, 2 kids plus a hungry 2 year old in tow arrived and were greeted by Reece and shown to our seats. As it was a special occasional and being F&B’s fans, several of us had been emailed discount and promotional vouchers which we...

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JulieBob1234 . 2020-03-01

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Visited the Leicester Branch for Lunch. It was about 12.10 p.m. and there were about 6 couples seated. Quite a long wait to order drinks and the house wine was very watery tasting and weak. Ordered the lunch menu 2 courses for £11.99 each. We...

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lindafQ2601CS . 2020-02-26

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Went for a late lunch midweek when it was half term. We got there for 2pm. There werent many customers there but we had to wait 15 minutes before our drinks order was taken and that was only because we managed to flag down a...

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Suki_KC . 2020-02-23

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Frankie and Benny’s are pretty much hit and miss depending on which one you go to in England and this particular one was ok. Our party of 5 had to wait 5 to 10 minutes for a table to be sorted. We were asked about...

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Jasksk . 2020-02-19

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The food is delicious, and best of all, they ask you if you have any allergies straight after you order. There is a huge variety of food items on the menu. Even though the serving time wasn’t great, my family really loved the food with...

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PatiG444 . 2020-02-14

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Honestly – if you want food with more flavour and half the cost, go to the Bee’s Knees (Hungry Horse) 5 minutes away, across the road. If you want to spend about two thirds of what you’d spend at Frankie & Benny’s and get some...

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RoundCat_2000 . 2020-02-02

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This place always does enough to be a place for an ok place to eat out. They seem a bit more distant since they have pay at the table but for the most part it’s ok

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Searching4answers . 2020-01-22

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We dined with a large party of people with physical disabilities, at the end of our meal we asked for help from the manager with the bill as many of the guest have problems with their hands and we we’re paying our bills individually, the...

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sam03240 . 2020-01-11

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Brought surprise cake out before last course even though told them THREE times we want to no and staff were rude and who gave them the right to bring it out and wot place would do that and manager went home instead of sorting it...

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Peggy C . 2019-12-05

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We always treat ourselves to a Frankies every time we go up town. They are reasonable in price and the food is to die for. I try and have something different every time I go but you always have a favourite you go back to

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Sam450 . 2019-11-09

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Had a fab meal at Highcross Leicester restaurant today with my husband & 2 boys (aged 6yrs & 9yrs). The waitress was amazing, really lovely to the boys & when a glass of water got tipped over was reassuring to my youngest who tipped it....

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Joanne D . 2019-10-27

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Food was good, service was good, just the portion sizes are small. Menu has a good variety. Prices are fair

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M8FYU . 2019-10-27

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One child's menu plus three adult mains plus drinks and two sparkling waters were more than adequate. The pizzas were excellent - four cheeses and a New York Giant thingy were well received as was the mac n'cheese, and calamari. £54 the lot - very...

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Bob T . 2019-10-21

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We visited tonight knowing we love the food here. When arrived we realised my partners favourite the loaded hot dog is no longer on menu, spoke to Matt and they agreed they could make this for him. I ordered the classic meatballs, not realising at...

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Rach_B1991 . 2019-10-19

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Took 2 work associates here,starters came wrong, the hot sauce wasnt hot,main course , my pizza was covered in oil and was tasteless, waitress couldn't understand us,wont be going again.

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Dance1976K . 2019-10-18

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We visited t around 10.30 for a surprise treat for my daughter. There is one over-riding adjective that describes our visit - loud! I cannot fault the food, the service was good but we were all crammed together in one space - including a birthday...

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Kay G . 2019-10-13

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I came for some dinner with my boyfriend and his family and was happy to be seated straight away and the service was fairly quick. However, I have an allergy to dairy and I simply asked if the waitress could request to the chef to...

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JessLapworth . 2019-10-01

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The food was good, prices were reasonable, but the atmosphere was really good, with great old music. Definitely would go again, expecially with the offers that are going.

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TysonLong . 2019-09-29

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Came to Frankie and bennys meridian for breakfast with my sister. We were seated promptly and drinks orders taken. The waiter (Marcin) was very friendly and helpful with our requests for food. Food arrived in a very short amount of time and was very nice....

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CarlyHa . 2019-09-27

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Absolutely fu**ing crap ! Shocking service never again will me and my wife be going there . Food was cold for both of us and we waited over 10 minutes for our drinks after not being asked when we were sat down . Highly not...

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Edslockley . 2019-09-16

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We came here with family, the restaurant wasn't particularly busy at the time. But quick service, with a smile and good food. Kids menu is definitely worth at look at if you have children.

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Bensmart12 . 2019-09-12

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It was the best choice for me and my parter to come here and spend great time in romantic surroundings. We've got wonderfull servicing and friendly waitresses Zigi and Anna. Food was amasing and realy good quality. I am sure we will come back there...

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Gretė G . 2019-09-12

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A last minute booking and very busy when we arrived, Served and looked after by Shane who was just great. Food was hot, well cooked with recommendations by Shane. A perfect enjoyable evening which we had not planned. Well done!

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Maria Rita D . 2019-09-11

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Enjoyable lunch today, our waitress Briony tended to us faultlessly she gave a fantastic service and couldn't do enough for us....excellent

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AngieFk . 2019-09-08

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Went to eat last week with my best friend , very slow service , when we got our utensils , there were a hair , after ordering food , had to wait 1 hours to get some food , and wasnt even tasty

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Rinsy S . 2019-08-31

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Awful food. Tasted disgusting with long waits in between courses. Only ordered a chicken Caesar salad and after two mouthfuls had to stop because it was so grotesque and soggy. My girlfriend had a chicken and pasta dish and she had to send it back...

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Charles C . 2019-08-30

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I really wish I'd took pictures of the slop that was served to us last night but, didn't want to upset my mum on her 70th birthday! The fries on all 6 of our meals were luke warm at best. I had a chicken BLT...

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mummypryor . 2019-08-23

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We popped into the highcross shopping centre one.fast service nice food I just had the Cajun chicken wraps coleslaw and fries which was good value

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Paul Y . 2019-08-18

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Stopped for a latish breakfast. We tried the full english and pancakes and maple syrup. The full english was lovely, really well cooked and tasty with the addition of crispy potatoes to the usual eggs, bacon, sausage and tomato. Very filling. The pancakes were light...

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Kay G . 2019-08-12

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We took our grandchildren for their birthdays. The food price was acceptable for the quality. The children's food was 2 small pizzas, chips 2 sides, pudding and a drink for £8. The staff were friendly and helpful and put 1 birthday candle on my granddaughters...

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Holidayblogger19 . 2019-08-08

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We went on a Friday lunch it wasn’t super busy, but it seemed as though they were a little short on staff. The team were super friendly and helpful. The food was standard Frankie and Bennys fare, cheap and cheerful. I had a hot dog...

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Georgina S . 2019-08-07

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We arrived at the restaurant and were seated immediately as there were only a couple of tables in the restaurant eating, the waitress was quick to get our drinks and took our order ensuring that we didn’t have any dietary requirements. Then it went wrong....

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Q574APhannahl . 2019-08-04

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Visited with my partner. Arrived and waited to be seated although all 5 staff looked over at us. . . . . But simply ignored us... Ordered mushroom bruschetta for starter partner had cod and crab bites. 1 word - disgusting. Crab bites were tasteless....

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I4161MFdavidm . 2019-07-31

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I visited with my partner, I ordered meat balls al forno for a starter but they hadn't got any but I could have meat balls as a main!! Ended up ordering the cod and crab crochettes I wish I hadn't have bothered, they where bland...

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scottl223 . 2019-07-31

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A recent visit to what was once a family favourite for us turned out to be, let's say, very average, the deco has had a new make up, we liked the old deco, food was very bland, what a shame, loved the old Frankys.

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Doug S . 2019-07-31

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It’s such a a shame to see a once lovely, amazing place go incredibly down hill. The food is overpriced and extremely average. It used to be great here. Can’t see it being around in another year. They are throwing out deals left, right and...

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Lucy Rob M . 2019-07-29

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This used to be my favourite place to eat. After not going for quite a while we decided to go for lunch on our date day! It was terrible! Like a school playground. Loads of screaming kids. The decor has changed definitely not for the...

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cazt68 . 2019-07-26

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Visited last night as a treat while our kitchen is out of action. We were made to feel very welcome and the manager took time to find out the best seat for my disabled wife to sit Every where was clean and tidy. We liked...

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anthony d . 2019-07-09

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Na nossa visita a Leicester fomos almoçar a este restaurante e não nos arrependemos. O conceito é engraçado porque mistura...

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Marco C . 2019-06-30

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2 stars because the service was pleasant and efficient and my family were 'ok' with their food. Mine was smashed avocado on muffins with poached egg and I ordered the bacon top to go with it. The first thing I noticed was the avocado was...

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WarBow2 . 2019-06-22

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Our food arrived cold, and mostly overcooked - the butter was liquid which wasn't surprising as I could see my food sat on the pass for quite a long time before it was brought to our table. A pretty poor show, my last review mentioning...

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ru1 . 2019-06-17

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Poor service, Budweiser draft was totally watery no taste at all 😡😡😡. Firstly waited for 10 minutes as we entered the restaurant. Then despite 6 tables being empty, we were told a wait of 15 minutes.

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55narendrah . 2019-06-16

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F&B used to be so good with its great American dinner atmosphere and Frank sinatra music. Not anymore. Service was slow, food was okay, no atmosphere. Friend asked for Medium to well done steak and it came out rare. To be fair they sorted it...

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585leahg . 2019-06-15

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Popped in here for lunch with my family including my two toddler grandchildren after a bowling session on a Sunday morning. The place was very quiet for a change (most times when we eat here it is full to capacity), and the staff quickly pushed...

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AlexTheJock . 2019-06-10

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Had a lovely 3 course meal and lunch time, walked in and noticed it was really busy. But service was great and food was faultless. The alcohol free beer was a peroni and that was very nice as well . Well done a lovely meal...

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F2382JHsimonl . 2019-05-29

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The server was great, the place was quiet ..... however, the food was disappointing. The pancakes were burnt and it definitely wasn’t maple syrup as advertised it was golden syrup and it was over sweet and pretty gross. The kids breakfast didn’t even include toast...

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13carrieloy . 2019-05-28

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Just visited Frankie's at meridian park straight in table booked so no waiting food was great service was on point Reece managing the place friendly helpful none of the staff stopped earning every penny there paid

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Tara H . 2019-05-26

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Just back from a family meal. Served and eaten all within 1hr. Fantastic gluten free menu now too, it’s what used to put me off going as they didn’t cater for me. Friendly staff. All food piping hot and very tasty. Everyone happy.

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NatE589 . 2019-05-25

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My partner and I wanted somewhere to eat following a visit to Vue and originally chose Chiquitos but told no tables available (they were half empty but we were told they had reservations) so we moved to Frankie & Benny's and had a 10 minute wait so went to the bar to order a drink. As we were driving, we both chose a coke and was surprised at the price of nearly £7 for 2 and they weren't refillable. I going that expensive for 2 cokes.After the 10 minute wait (at least that wasn't any longer), we moved to our table, which could've been cleaner, and after looking at the menus, chose the house special burger with added cheese and the salmon. When my burger came, I couldn't see any cheese. In was told it had melted but I couldn't see any and I'm not aware of any cheese which goes transparent when melted. They changed it and the next was fine. The desserts were also good.Apart from the cost of drinks and the cheese issue, generally it was ok. It's not the place it used to be a few years ago with memorabilia in the walls and 50s and 60s music but ok.

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JackyW174 . 2019-05-18

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So, we returned to Frankie and Bennys for a nice treat for my birthday. We'd been to their restaurant in the Highcross in the city centre and had a particularly poor meal with really bad service but they had sent us a £15 voucher so we decided to give them another go at The Meridian as normally they are good value with good food.We were booked in around 5ish and the restaurant was fairly quiet but getting busier.We had very attentive service for most of the meal apart from at the end when the desserts took quite a while to come out, we wouldn't normally worry about that but we had bowling booked afterwards and we were getting close to that time with the wait for dessert.We had chicken strips & BBQ sauce and cheeseburger doughballs for starters. The cheeseburger doughballs are really good and well recommended. You wouldn't be disappointed trying these!For main I had the meatball pizza which, in comparison to the almost inedible, rock solid offering I had at the Highcross, was very tasty with generous toppings and a light and fluffy base. My girlfriend had the chicken wrap which again was generously filled and very tasty. The chicken in the wrap is the coated chicken, similar to the starter rather than just chicken breast.For dessert we had the strawberry mess waffles, which are very much Eton Mess on a waffle and a caramel crunch ice cream sundae. Both of these were excellent!As we're doing an alcohol free challenge we had the Budweiser Prohibition beer which is a very nice alternative to the alcoholic version and tastes just like a light beer.Overall the food was lovely, the service was good and attentive but not intrusive (apart from the wait for dessert) and we'd definitely return here again.Good selection on the menu and they do the Meerkat Meals offer too which is a great offer!

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cupradave . 2019-05-08

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Excellent food, and OK service, but considering they had a refub it looks run down and cheap looking.

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Lucy G . 2019-05-08

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We always pop in here on the way to Disneyland Paris and the restaurant is ideally placed on the way from Leeds to Folkestone.The food was delicious and we were able to take advantage of 50% discount on food and drinks.There is plenty of space although we did have to wait 10 minutes whilst they opened up an unused section of the restaurant.Service was good.

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Z9724RNandyw . 2019-05-07

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Friendly and relaxed breakfast if just a touch on the noisy side but not offputting. Nicely cooked breakfast and the herb potatoes were lovely. Only one tip - please fill the tea cup with more than half a cup of hot water. Thanks to the team though - lovely start to the day

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LeicJen63 . 2019-05-02

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This isn't exactly Frankie & Bennies fault however the atmosphere of the restaurant completely ruined our meal and need to share this. We were sat next to a table full of little monsters and the parents did nothing to control them. They were running around the restaurant by our table, jumping up and down on their seats which were right next to us, leaving over our meals and staring at us for ages. They were screaming and arguing and whinging and crying. Me and my partner both had a headache when we left. We would have asked to move table but they were in the middle of the restaurant you could hear them anywhere. They then went over to another family's table where a girl had a birthday and took one of her toys off her!On the bright side the pizza was delicious just such a shame we couldn't enjoy it at all. I would have hoped the manager would have asked the parents to try and control their children as they disturbing others. The parents were just as loud when they were shouting at them. I understand this is a family friendly restaurant but maybe have sections which are quieter?

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HollieClegg . 2019-05-02

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The steak was of a very good quality and the service was very good. The sweet menu was short of my favourite so tried the chocolate cake with fudge, turned out very nice.

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Chrisg0ufp . 2019-04-28

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I went with a friend to celebrate my birthday and everything was sub-par. The food wasn't great; I got the spaghetti bolognese. The cocktails were even worse; the strawberry daiquiri that I got tasted mostly like crushed iced and my friend reported that her cocktail was missing the alcohol (I forget the one she got). Most disappointing was the service, the restaurant was not full so we saw no reason why the waiter and waitresses had a screw face on and could not be bothered with the customers. Side note: If you are going there to celebrate your birthday, do not expect free dessert for the celebrant like other restaurants do.

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tee D . 2019-04-22

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Shane was amazing at service Looked after us and ensured we had everything we needed. It was a great experience cannot rate highly enough. Shane was brilliant! Highly recommend! Food was amazing!!

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Emmiec55 . 2019-04-20

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The vegan options were reasonable but not brilliant. The children's options were poor and our granddaughter didn't enjoy her choice.

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136charlesk . 2019-04-12

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We arrived at 6.30 and waited over an hour for and starters, service was extremely slow , took over 3 hours to get to desserts, wont be returning any time soon im afraid, the pizza i had was ok

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mattcallis . 2019-04-02

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Went to meridian on the 1st of April to have breakfast and it was by far the worst service I have ever had at a Frankie and benny’s. The cutlery on the table had dirty finger prints all over them, the food was greasy and over cooked and the eggs had hair in them. The latte was absolutely terrible. Very poor standards. Will not be back to ear or drink at this restaurant.

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FELTSY . 2019-04-02

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Frankie and Benny's to me is a great American style diner and I have enjoyed every meal I have had at this chain previously. Our waitress was delightful but that is where the good news stops. I may as well have been seated with the people either die of me as we were that close and we were also surrounded by a lot of teenage parties which meant the area was very loud also. The starters were nice and enjoyable but the mains were dry and not very good. My partner had the gluten free pizza which he could barely cut as it was so hard and the topping seemed to separate from the base with ease. I tried to use the pay at table app but it didn't seem to work at all despite the numerous adverts around

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krcodell . 2019-04-01

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My daughter treated me to a breakfast for Mother’s Day. The hash browns was soaked in oil and the mushrooms wasn’t fresh. I spoke to them about it and the manager claims they are. He said the hash browns are deep fried which I get but not to the point when you can see the oil seeping out. My daughters hash browns was crispy. The bake beans was served cold as well. They wasn’t bothered and did nothing. I definitely wouldn’t go to Frankie and Bennies again.

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Shardacrofts . 2019-03-31

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Came for a special treat meal with my fiance. Music was far too loud so couldn't hold a conversation without either having to shout or repeatedly ask for things to be repeated. Food was ordered and arrived fairly quickly and was quite good for the price. Toilets - two female toilets - one blocked and the other didn't flush so smell was disgusting. I informed a member of staff who really didn't seem to care as it wasn't his job. Wouldn't rush back unless I got a special offer.

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Karen H . 2019-03-22

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Came here before going to the cinema, it's a convenient site for such an outing. The staff were nice but were slow to respond upon arrival with us waiting at the front desk for a little while. We got to choose our table which was nice so we selected a booth which proved to be a decent setting. The menu is reasonable but a little more expensive than i expected, however the food was decent quality. A return visit is likely with the cinema line up this year and F&B is definitely one of the better establishments in the area.

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James_3RAng . 2019-03-20

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we used a groupon voucher here.Starters were chicken skewers and southern fried chicken and mains were nashville chicken burger and a barabao burger both of which were very nice.Service was very quick and friendly and polite.

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paul R . 2019-03-18

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We used a groupon voucher here.Chicken skewers and southern fried chicken for starters .... tasty.Baraboa burger and a nashville chicken burger for mains.... again tasty.The service here was quick and they were polite and friendly.Will come here again.

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paulrN6057MT . 2019-03-18

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Ordered the hot chocolate which usually comes on a saucer with little chocolates however this time no saucer or chocolates so it made a mess on the table from where the cream causes the drink to drip over. Never had cheese on hash browns before very interesting. There were SO many potatoes! I couldn't eat half of them so if you're after a big breakfast get the breakfast stacker. Food was average but service was good as waiters were friendly.

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HollieClegg . 2019-03-17

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Visited this place tonight, ordered a starter which was ok,I ordered a chicken burger with fries. It came out with no coleslaw or sauce, hardly any salad on a dry bunIt was over£10. All I can say is this place is terrible now, defo will never go back.

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catminpoo . 2019-03-09

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Visited the Argyle Street Branch in London on 4th March at about 4.45 p.m. The Restaurant was not very full and we ordered the Chicken wings to share. It took about 20 minutes for these to arrive and they were delicious. I ordered chicken/bacon & Avocado salad for main course and my husband Lasagne. This took over an hour to arrive after the starter. The food was good. Other people were chasing their orders. By now the restaurant was very full with people queuing for tables. Our meal took 2 hours. There seemed to be plenty of serving staff so the problem must lie in the kitchen.

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lindafQ2601CS . 2019-03-04

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We visited here with a voucher however there seemed to be confusion over what we could have and what we couldn’t. My wife wanted steak which was within the price limit but staff stated that there was a surcharge which was not clear. We had to send the drinks back as they were no good - lemonade had no flavour. The entrance here is quite narrow and was blocked by people vaping when we arrived. Had to wait for a table then quite a while to order. Food was ok but poorly presented. Toilets were also in a poor state at the time that we were there. This restaurant is conveniently located with plenty of parking but isn’t that great really.

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fork_handles . 2019-03-03

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So went to frankie and bennys for a birthday meal service was slow had to wait ages for our drinks to come to the table then only half of them came so sat waiting ages for drinks. food was not as good as before when I’ve been. Came to order puddings only to be told no waffles we have ran out great so most puddings that the kids wanted had waffles with them.

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samdan200844 . 2019-02-27

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Hadn't been for ages as the last visit was less than good... on this occasion however it was much improved - couldn't fault the food. A good visit. The new decor scheme does give it a bit of a tacky feel though, bring back the old style with the pics on the walls!

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ru1 . 2019-02-24

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this place is shocking Poor slow services cold uneatable food. The toilets were disgusting I was pestered by the staff to give them feed back so I have twice and both have been the honest truth on how bad it was

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Jade1991brown . 2019-02-19

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Gunita was lovely and very attentive, we're disappointed that there weren't any waffles as the machine was broken but Gunitas service made up for that.

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sam03240 . 2019-02-16

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My chicken was juicy and nice .my partner pizza was just perfect Pay on app .great tools and accessible

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mashi m . 2019-02-07

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Restaurant looks completely different inside, a lot less sophisticated and a lot more child friendly. Uniform has changed and menu slightly altered. Food was better than has been previously. Absolutely devastated that the BBQ sauce was different to the one I've known and loved for years. Our waitress (think her name was Anna - brunette wearing heart shaped necklace) was lovely and polite, much friendlier than other waitresses we have encountered here previously. They have also removed the cheese sauce from the dough balls which was a disappointment.

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HollieClegg . 2019-02-04

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great food ,attentive service and attention to details make us to go back to f&b meridian soon with friends and family

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Nicki B . 2019-01-30

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Our visit was to use a voucher issued to us by Frankie and Benny's for compensation for the poor meal at their Northampton restaurant. It was great to see that at Leicester the mark and service was excellent. Milkshake was amazing and pizza's crisp and fresh. Service was quick, efficient and with a smile. So glad to see this restaurant group getting everything right at this restaurant. Will definitely go again.

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paulafreeman1967 . 2019-01-29

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I went to this restaurant the other day with my wife after work it was Thursday evening. We booked a table and was shown to a table after a couple of minutes waiting by the door We were asked what we wanted to drink straight the way. Not a problem but didn’t get to see what’s available so stuck to what I knew they had. Ordered a starter and steak. The starter was the mushrooms Brushettea. It was ok. But not piping hot on dry circular crispy bread biscuit the onions in it were not cooked and crunchy. Not the tastiest Steak was brought out on a round medium sized plate. The steak had been just dropped on top of the chips and had to be done that was as the plate size wouldn’t allow any other way. It was cooked well and had good taste but the chips were all soggy and bloodstained just felt crammed on the plate It’s a shame as I used to love going here but it’s changed and it’s not for me

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WATO1129 . 2019-01-26

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Took the family today as a treat. The service was really slow. My son had a steak which should have been medium rare. When it arrived there was blood swimming on the plate. My other son had a burger and fries, both were cold. On complaining we got some more nuclear hot fries! Desserts were slow, the order was wrong, 3 out of 4 came to the table and eventually when everyone was nearly finished and I grabbed a waiter I got mine. The place was very busy, lots of not so well behaved kids. Won’t be repeating the experience anytime soon.

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janecW2843XU . 2019-01-19

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My husband and myself took our son and his girlfriend on Sunday lunchtime, the waitress was nice, however the food was terrible. I ordered a full rack of ribs, only half came out, the corn on the cob was cold, it was dried out, I questioned the size of the ribs, she agreed they were not a full rack, my son ordered the ultimate mixed grill, with a rare steak, this came out medium to well done, by the reordered food came out the rest was cold, the ribs they sent out after we’re overdone, we will not be visiting there again, very disappointed!!!

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294annmarieb . 2019-01-15

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We come here a lot for both lunch and dinner and are always made to feel welcome. Staff are very friendly and helpful and go out of their way to talk to you. Good management and service on every visit. Menus are good and there is something for everyone! Food is always of a good quality and very nice! Would recommend coming here!

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Asclarke00 . 2019-01-15

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Amazing new menu. So much variety, friendly and helpful staff and food was prompt and absolutely delicious! We all said it was the best meal out we'd had in a very long time.

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Michelle G . 2019-01-12

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We booked a table 6 for busy time and of course was mad , once we got there .tasty food and waitress was so nice and lovely that We wanted to take her with us .shame didint give us her name but loved it from start to finish

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Moly T . 2019-01-09

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Certainly will not be going to meridian F & B again. Okay service, but appalling wait time of 2 hours for food, all 20 of us went to walk out because we were fed up of waiting. Food was diabolical, uncooked and cold. Ruined our New Year’s Eve night as a family, everyone was hungry after the meal because nobody ate any food. Then the manager had the cheek to make us pay for meals that clearly hadn’t been touched or eaten. And to top it all off I have been glutened. I am a coeliac and i become really ill when I come into contact with gluten or even cross contaminated, so DONT eat here if you are gluten free. AWFUL!!

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Natashaaa19 . 2019-01-02

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We visit the restaurant once a month as we live close by. The food is served nice and hot and the kids menu is really good value for money. The negatives are the service can be quite slow at times and considering it's recently been refurbished it doesn't seem much different.

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bettsy4 . 2018-12-25

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We made a last minute desicion to go to frankies tonight and a brilliant time. From start to finish we were looked after. The general manager and all the staff were friendly and in the festive spirit and my children didn't moan once ( which is rare ) the food came really quickly and was really good. Really good value for money. Will be back very soon xxx

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Emma D . 2018-12-21

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Shopping in town with a grandson, this is ideal to stop off for coffee and a bite to eat in the centre of high cross. Staff always pleasant and service very good. Food options always good in F&B's and here presented well and tastes great.

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martincC4850OD . 2018-12-20

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This restaurant has been poorly refurbished and is lacking in any atmosphere.The service is slow, the food was cold, the waiting times are long, the management skills are awful and the whole experience was extremely disappointing.We have visited this restaurant many times before but never again after this shocking meal.

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Jcss52 . 2018-12-08

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Waited 30 mi for table as restaurant was full .food turned up fast and poping hot .gabis service was great and loving

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Mohammadreza K . 2018-12-05

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Had a lovely 3 courses , food was very nice and pudding went down a treat. Good value for money with the meerkat offer of bogof . Place looked very clean as well 👍

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F2382JHsimonl . 2018-12-03

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Greeted well by a friendly chap who seated us, 3 separate people asked us for our drinks order after we had ordered them (not sure if that’s good or bad) the waitress through possibly a language barrier, misheard, chicken and ribs for half rack of ribs so my meal was incorrect, I then waited for 15 minutes to get the other part of my meal, my wife had carbonara which was very bland and contained very little actual bacon but copious amounts of fatty rind. The prices have gone up significantly and just don’t match the quality of the meals now. The recent Refurb has been done and is a real shabby job. The place has lost its character and atmosphere, not sure we will be back after this visit. Pretty unimpressed really.

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S8541DJgregw . 2018-11-26

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We had lunch here today and I have to say it's the worst branch of this chain I've visited. We did have to move our booking time due to the bowling alley running late but the food here is only just edible. Very slow service and no obvious organisation with the staff. Then they have the cheek to add a £7 service charge to their bill! Did not want to spoil the birthday celebrations by complaining but will never go back. For what we paid, you could get far better food elsewhere.

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londonlass06 . 2018-11-25

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Type weird chicken texture ever, too soft like from freezer and pressure cook then pour into fryer. The fries like from Iceland. The ribs just deep fried in the oil. Disgusting food ever. Yuk!!! What do u called this restaurant??

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KelvinOn . 2018-11-23

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This place is a good location for a business breakfast meeting. I didn’t know they did breakfast, but was pleasantly surprised when it was suggested. The service here is excellent too! The food unlike some breakfast places is grilled and not swimming in fat. Warm plates, well presented and good portion control, not just bulk. Staff are attentive, courteous and professional. Coffee seems a bit weak for my liking. I would come for breakfast again the future.

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Pretty_boyz . 2018-11-23

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