Frankie & Benny's in Brent

Loved the music, the food was nice, though missed the beans with the breakfast and Nikola was really helpful and pleasant.

Nikola very helpful! great service thank you!

Nikola our server was fantastic! Really friendly and helpful

Great service. Particularly Nikola! Thankyou.

Nikola was very service minded 🙂

Nikola was the nicest in the world! Everything was perfect!

Nikola was a fantastic server and the food was great

Amazing service given by Laura lovely food

The food was amazing only surpassed by the amazing service from Vlad

Vasilica and Rhys were our servers, they made our time so much better and they were so nice. We went to frankie&bennies on a Saturday evening it wasn't too crowded. (We had and amazing time). I recommend going here. 👌 😁

We came to the Wembley Stadium branch before we went to see Sunderland v Sheffield game. Our server was Kelly who was very happy and chearful. She went out of her way to make sure we had a great experience. And the food (margarita pizza and chips) were lovely 😊

Very good food very lovely place. Nikola was exceptional. #SADDLERS

Came for Playoff final, food was ordered delivered and eaten within 20 minutes, fast and delicious. Nikola dealt with everything rapidly and eith a smile- very happy place to eat #UnsungHero #Saddlers

Lovely service tasty fresh food. Everything was perfect had a lovely lunch.

Food was quick to come out but drinks took to long to. Food arrived before drinks.

Me and mum went for dinner. Nikola was our server and was very lovely. Checked on our regularly and was really nice. Thankyou.

Nowhere near what it used to be.

Nikola was very helpful, quick service, lovely good. Well done!

Generally tasty food including desserts in a clean setting. Background music can add to the atmosphere. However , some members of staff seem to be obsessed about their tips. 11.1.24 Tasty food served by friendly & helpful staff like Nikola in a clean environment with good music. 20.5.24 Tasty food served in a clean environment by friendly & helpful staff like Nikola with good music accompaniment. The steak chips could be of a thicker cut! 12.7.24 Friendly & helpful staff serving food & drinks in a clean environment with good music where the steak could have softer & the chips 🍟 of a better quality & thicker cut! The stained toilets need cleaning up & staff need to familiarise themselves with " Offers" available to diners! 13.11.24 Standard food served by unpleasant, rude & lying abusive staff like Vaselica who do not coordinate between themselves about offers made by restaurant managers on duty. Such people like Vaselica ( also known as Lilly!) with no customer skills don't belong in the Hospitality business! Shocking & unacceptable service & behaviour towards customers which should be addressed by HO Management & dealt with robustly & not take such unprofessional behaviour lightly & brush it under the carpet! 24.11.24 Tasty Ribs & Brownie dessert with whipped cream served in a clean environment by friendly manager Vlad . The toilets 🚻 seem to be immaculately clean! 13.1.25 Tasty pizza & loaded chips served by friendly staff in a clean environment with music 🎶 playing in the background. 23.2.25 Tasty spaghetti meatballs ( bit dry) , sweet potatoes & Raspberry Cream Soda served by friendly & accomodating staff Vlad , Csaba , Viya , Plasen, Vasilica & Bashkim in a clean, cosy & musical environment . However, the toilets need to be kept clean, not blocked either & smelling fresh! 26.2.25 Tasty Carbonara , Sweet potatoes & Raspberry Cream Soda served by friendly Manager & helpful accomodating staff, Rhys , Vlad, Csaba , Vasilica, Laura , Plasen & Bashkim in a clean , cosy & musical environment. 17.3.25 Saucy Spaghetti, Meatballs & Sweet Potatoes 🥔 served by friendly staff Csaba in a clean & musical environment. 23.5.25 Tasty meatballs & spaghetti 🍝 with sweet potatoes 🥔 served by friendly & helpful manager Rhys in a clean environment with music in the background.

Really loved eating here before a show, highly recommended. Quick service, great customer service, good value and lovely food. Very relaxed even on a show day! Highly recommended.

service and food was awesome. Rhys was top notch and super attentive. This was my second time here would def come again!!

Our server Nikola was very friendly, it was very busy before a match game. She did very well considering how busy it was. She was very accommodating with the changes requested to the menu. Portion size was small and pricey for what you get. We choose Frankie and Bennies because you know what you get and we thought we would get the blue light discount (making the price not too bad), unfortunately we were told that during match day the blue light card isn't valid, which is a shame and should be made more apparent also that the breakfast menu isn't available (again part of the reason we decided to go).

nikola had great customer service

nikola was the best waitress ever so kind to us and had such a nice laugh. tell the manager to give nikola a raise🫶🏽🫶🏽

Thanks to Nikola! Perfect service, nice evening in your restaurant. We'll come back!

Nikola was an amazing waitress.. very efficient and informative

Nikola was lovely and cheerful!! Enjoyed the food and the vibe

Staff are fantastic and food is always great - Nikola is always a delight to have as a waitress 😁

Very nice food. Service by Nicola very good

Nikola is very nice !!!! Food is good !!! Happy meal 👍🏻

The service in the restaurant was brilliant, quick and efficient thanks Nikola Natalia

Nikola our server was the best - very friendly, helpful and welcoming!

Great service from Nikola, prompt service when required.

Server seemed nice, however, the Mac and cheese was bland, got someone at the table to try and they agreed it was bland and they didn’t like it either. Someone else said their Fanta was very watered down. Waited ages to ask the server to pay. 5/10 personally

A calm atmosphere, friendly, well done service from choppa! Delicious food and the place is well cleaned. The chef is hard carry. 10/10

Great service and food. Served by Rhys thank you!

Even though the place was busy Kahlin was an amazing waiter he was so prompt and polite he got us our food in no time and overall was just fantastic.

Food ok. Nothing particularly delicious other than the skin on fries. The Peroni pint had literally no head - an awful poor

Lovely place, the food was hot, fresh and tasty, and i am a big fan of the atmosphere ,very well lit clean and orderly. Staff were attentive and polite, and I shall be a returning customer here. 👍👍👍

Place is great and food is awesome. Such a friendly vybe big shout out to Reece

Great service, friendly team!!! Nice end to my eve

2 guys really friendly also interacted with us about the game we had just been to my sons first time, making us feel very welcome

Great service, Nikola is so nice!! Had a really nice meal here

Nikola made our visit very welcoming. She was a lovely hostess. Would definitely visit again.

Vaselika was more a humble human being than just a waitress!!very attentive and Polite throughout her service !well served by her⭐️⭐️💫⭐️

The staff member Nikola was very welcoming and friendly. It was a pleasure to be served by her :).

Nikola served me and was extremely friendly towards us, Made my experience 100% Better. Thankyou nikola

Absolutely loved the place. Great food and atmosphere and service provided by Nikola was a cherry on top

Great place for a quick drink and food admist shopping. Service provided by Nikola was amazing! Will be back!

Service was amazing, we were served by the wonderful Vasilica. Food was nice and quick.

Nicola the server was very prompt and efficient which was just what I needed.

Served by Nikola. Excellent service throughout. Would recommend 👌

We were there to eat pizza. Nikola helped us a lot with our order. Be sure to stop by!!

The food was delicious and the waitress Nikola was very welcoming. Even though we ordered the food wrong, she went to great lengths to replace our food.

Nikola looked after is really well- full of energy and really friendly 😀😀😀⭐️⭐️⭐️⭐️⭐️

Nikola was our server and she was extremely pleasant and helpful

Great Customer Service, thank you Nikola!

Nikola was a great host, very attentive and welcoming.

Nikola was brilliant and very kind.Loved the energy!keep up the good work

Great food, great experience with my host Nikola!

A great place to have food and Nikola was great host.

Service is good but oh boy the food was so bad . The only decent dish wash the calamari , i order milkshake - absolutely tasteless , and a bbq chicken , which was tasting like burn, from long time no eat food bad like this

Genuinely lovely food. Considering the place was initially very busy the food came out quickly and was delicious. Despite the reviews being pretty pessimistic we still gave it a try and was more than satisfied was worth it.

Nikola was a great host for us. Lovely food, adapted the menu to our requirements. Very good gluten-free Will happily return.

Today was a good experience at Frankie and Benny's in Wembley the food was good the service was great and the Taste Card 2 for 1 deal saved the day overall a great experience

Nikola was very cheerful and attentive!! Thank you so much for the birthday candle!!!

We had an amazing service by Nikola. Cheerful, kind, spot on with the service. Took my birthday celebration to the next level.

Our waitress, Nikola was super friendly and very attentive. She made our diner very enjoyable.

Lovely meal and great service from Nikola! The family and I will definitely be returning

As soon as we entered, Rhys greeted us we a pleasant smile and was very welcoming! He ensured we were happy with our seating as we had a young child and through the ensure we were looked after! The rest of the team were very friendly too! A very lovely experience and will definitely visit again!

Food was lovely our server Rhys was brilliant always helpful and polite, defo deserves a pay rise !

Nikola was such a friendly and kind waitress! Really made our visit great! The food was so tasty and quick. I’ll deffo come again! 😊

Served by the lovely Nikoal. Fab service. Definitely be back

Great service from Nicola and Paul this evening ! Thankyou

Nikola was lovely and had such good service!

Our server Nikola was very lovely! Excellent service.

Nikola had a natural approach to customer service, making us feel comfortable welcomed and relaxed .if that wasn't enough the was delicious. Would definitely return.

Great meal out at Frankie and Benny’s in Wembley. Thank you to Laura who served us, you were so friendly and hard working! The food was delicious!!

We had a meal last night, and it certainly wasn’t worth the money spent at all. When we arrived it took a long time for us to be seen by our waitress. When we finally were, one member of our party was asked to give her order twice ( we presumed, she hadn’t been heard the first time). Onto the food being delivered, as soon as we ordered I stepped away from the table for 5 minutes. When I returned, my food was already on the table. Quite a lot quicker than the drinks. The waiter then brought an extra portion of the pasta. ( So she had taken the order but forgotten?) We explained that no whilst the waitress had asked twice we only wanted one portion. When it came to paying the waitress hurried us to pay, not giving us time to check the bill. Once we paid we realised why, we had been charged for the extra pasta. It seemed almost deliberate at this point. However, we queried it and got the money back for the dishes we didn’t want or ask for! A strange experience when there was only 3 people to take an order for. On top of everything, the Gluten Free pasta was barely warm. However everything else seemed to be ok. The gentleman on the welcome desk that helped us with the fiasco was great. Plus I must say that our waitress was lovely, she had just been given way too much work to do, and had far too many people to serve at the same time.

Nikola was our amazing waitress and she made sure that we got all we needed!! 100% recommended! amazing food, get the hot cookie dough for dessert!!

Great food. Huge portions, great service. Nikola was an amazing host and took great care of us.

Very good food and service, 100% visit again! Best server Nikola😊

Nikola was an amazing waitress her service was so attentive I have a nut allergy and nothing was too much trouble

Nikola was so lovely and really increased our enjoyment of the meal. I would definitely recommend to anyone - it’s worth going into the LDO upper floor away from the Main Street. A really friendly atmosphere

Our waitress Nikola was absolutely lovely. Quick service which we needed to get to a show. Thank you

Nikola was great. So happy and friendly and made our evening really enjoyable. Thank you :)

I came for lunch with my partner . Food was amazing and the cocktails surved perfect.. good bar service by Anil

Environment is perfect and I loved the staff!

I visited Frankie & Benny’s -Wembley Outlet and had a wonderful experience: the dinner was delicious, the place was lovely, and the service was excellent. I’d like to especially thank Nikola for her kindness, friendliness, and politeness throughout the evening. Thanks , Nikola !! You are the best!!✨Highly recommended!

The service provided by the attendant Nikola was extremely helpful and kind, always speaking in a gentle and professional tone. It's great to enjoy something delicious, but it's even better when we're met with such warm and thoughtful service. Thank you so much, Nikola!

I had a viewing for a flat in 15 mins and wanted to eat something good. I asked the staff and he knew his job ,served us two good burgers in no time and i was in time for my viewing.

Enjoyed a Sunday afternoon meal before going to the theatre. Food was good. Service was excellent. Nicola was so helpful & kept us entertained!

We was looked after by the very very lovely Nikola! So friendly, so warm and welcoming and very attentive and great banter! Definitely will be back

Nikola was fantastic from start to finish thank you so much 🙏

Laura was cery helpful and friendly, atmosphere not too bad either!

Great time at F&B wembley for daughters birthday weekend, food was good, service was great with the lovely Nikola being our waitress and making our experience special.

Great food, great service from Nicola.

The waitresses Nikola was very kind and polite. I never really leave review but she was amazing and it was a great experience dining in last night. 10/10 for the service and food.

Loved the service here with Nikola. 10/10 very helpful and kind

Nikola was amazing. The best customer service ever experienced. I would highly recommend.