Frankie & Benny's in Cardiff

Always amazing food and lovely waitresses always coming back for more

Food was stunning, service was fast & friendly, will definitely come back again 😊

Our server Emily was fantastic from seating us, asking for allergies and great service. Food was amazing and really great atmosphere. Would definitely return.

Emily is stunning I think I’m in love db_maz on ig

Beverley was excellent and food was great

Amazing waitresses love the chat a regular costumer always coming back

Great vibe still for Halloween decorations and music. Jess served us who was amazing she managed to get us a Coke float which wasn’t on the menu. She was amazingly friendly and a lovely person

Our server Beverley was fabulous. Great service with a smile and wonderfully helpful and kind with my 2 year old daughter

Great service, great NYC breakfast

Our service was amazing by a lovely lady beverley, i defo recommend coming here

lovely atmosphere, wonderful food and great service!!

I was treating my three grandchildren to lunch and very impressed with the customer service from arrival to finish! All the staff made my grandchildren feel special by engaging with them ! The service was spot on and they couldn’t do enough for us !!! Amy was our main server and she really is a people’s person and was excellent !! She made the kids laugh and they loved their experience! Food was lovely and although busy we didn’t wait long ! Big shout out to the manger who has a great team under him!!

Food and service was second to none. Very helpful and considerate to me being with an elderly lady and 2 small children. Very friendly and very kind and helpful it was a lovely experience from start to finish

Absolutely loved it being my first time dining here

Served by Beverly- good service :)

Beverley was very accommodating, fantastic service

Our server Beverley was lovely and helpful. Lovely experience.

Beverly was great, really friendly and great service

Served by Beverly. Great service.

It was a very good experience, I will definitely come back

Amy was amazing!! Absolute gem loved her made our experience so amazing. The food was lush

Food was amazing staff friendly jess was polite and helpful with are needs

Excellent breakfast excellent staff friendly and professional 👌 highly recommend a visit 😀

The brunch breakfast was so nice 100%. The staff was so good , service was top notch .I would recommend the brunch ,go check it out for yourself..

Everything was amazing!! Recommend)

Great restaurant, love the new menu. Emily was a lovely server, really polite and engaging!

Very friendly and helpful staff, with excellent food

A bit like TGI Friday's in that it used to be better years ago.

The food was lovely and great service from Gemma. Thank you!

We were served by Amy, she was very friendly, attentive and professional CHEEERS GANG

A great time was had amazing food and service

Amy was fantastic at serving us today at the Cardiff restaurant! Very kind and helpful with our two young children. Thank you x

Food was lovely, Amy’s service was fantastic looking forward to visiting again!

We had a great time and enjoyed the BBQ chicken and shared a cookie pot dessert which was amazing! We were served by Jess, who was lovely!

Our lovely server Jess was amazing and so helpful! I would highly recommend the food.

Love the atmosphere! food and staff in this place are amazing. I did write the names down but lost the paper :/ I think it was catlin, maybe zoe and another person all treated me and my friend exceptionally! 100 percent am going back and one of the men who seated me somewhere comfortable because of my bad leg was an absolute gentleman. Thankyou so much for the wonderful food and service. 🌟🌟🌟🌟🌟🌟

Unfortunately I had a bad experience at this restaurant. I ordered a Ceaser Salad, and all I got was 3 pieces of salad (uncut!), a few pieces of chicken , and croutons. Got shocked! Not at all what you expect when you order a Ceasar Salad. If you want to stay happy with the place, order a lasagna for example, that one is quite good.

Gemma was superb serving us. She was very kind and made sure to check up on us

We were served by Gemma and she was really helpful and attentive

Gemma served us and the food and service was great! Really good coffee and nice brunch.

Gemma was a great server. Food was also nice.

Food was really nice Disappointed in the desert menu Gemma was lovely the waitress, very friendly and chilled

Wonderful food and service as always, Gemma was super friendly and helpful with food

Venue was pleasant and waitress, Gemma, was very accommodating and polite.

Really great meal, lovely service by Gemma can’t wait to come back soon.

gemma was our server and she was brilliant! gemma for the win

Gemma was super lovely and had amazing service. Food was great!

Frankie's has improved drastically over the years I've visited. Once a place I'd avoid but is now one of my favourite restaurants to go to. Not sure if it's down to a change in management or changes higher up the chain of command, but the food was great, well cooked with appropriate portion sizes and the atmosphere was very inviting but not to rowdy for a Saturday evening. Servers were all exceptionally friendly; not in an exaggerated customer service way but in a way that felt genuine.

Brilliant food and friendly staff. Would definitely visit again :)

Food was amazing and so was the service! Top service from Catalin! Lisa was also really lovely and helpful. Would recommend 100%

Jess was an amazing waitress, very helpful and welcoming.

Well run by the manager and waitresses were friendly and helpful

Quick and friendly service courtesy of Beverley 😊

Catalin was very helpful and attentive to my allergies and I felt very safe eating there

Lovely meal! Can recommend the BBQ pizza. Amy the waitress was lovely and nothing was too much trouble for her. Would definitely go back again.

Amazing 5 stars and stand out service from Beverley who was so friendly highly recommended

Great place to eat. Ticks all the boxes...x

Catalin was particular helpful and friendly and the hot honey chicken burgers were really good. Regularly visit F&B.

Friendly welcome, choice of table, attentive staff, variety of food and drink, speedy service.

Food was lovely. Service was excellent they took my allergies really seriously

Catalin and Jess are lovely, great food great service thank you!!

Catalin and Jess were so lovely and welcoming and couldn’t have given us a better service. Great food too.

didn't catch their name but the person that served us was great :) they went above and beyond to deliver enthusiastic and quick service despite quite a few dietary requirements and alterations to meals. the food itself was great as well. made my sister's birthday meal very special so thank you!

Had a fabulous time, great customer service, especially from Jess. Can’t wait to come back

We travel 120miles round trip every two weeks, great friendly service. Food is always well prepared served at the same time while piping hot and the staff are all very friendly and welcoming. Well done all.

Great food and service. Beverley was lovely and kept my 1yr old daughter entertained!

Fantastic service. Jess was so accommodating especially with a tired 2 year old, could not have asked for a better place for an afternoon lunch

Lovely family lunch today in the Cardiff store, Beverley was great! ❤️

Beverly was very friendly and great at her job, thank you :)

Beverly served us and was very patient and funny

Beverly served us and she was very kind and helpful when it came to us ordering, would come again!

Beverly served us and she was so lovely! Amazing food, served quickly.

Lovely food couldn’t fault it. Server was Beverley and she was amazing :)

Lovely service from Beverley really helpful

Fab service, Beverly was our server and she was fantastic, well mannered and service with a smile

GCSE results day so super busy here😊 Staff were amazing, big queue outside that went down very quickly, was warned that there may be a delay in food but it wasn't. Very quick bringing the food to the table, which was delicious as always. Staff were so lovely and friendly, took the time to chat despite being so busy. I believe our main servers name was Amy, lovely experience in all🙂 Daughters favourite place to eat so it was a given we were coming here on her results day😊

Always a great visit, we love F&B. Very friendly staff.

Sara was a very good waitress, we received amazing customer service.

Jess was brilliant as our waitress. Friendly and accommodating and updated us about our food. It did take a while for the food to come but you can’t fault the staff all were so lovely and smiley. Jess especially went above and beyond and was so friendly, especially considering she told us it was only her third week!

Amy was lovely, very nice and welcoming

Amy was the best waitress I have ever met! She did great at everything. I would one hundred percent recommend her as she was the best. She was really funny and always happy.

Fab meal and service at the St David precinct. Chu our server was brilliant and helpful, despite me being awkward as I miss understood him at 1st, he was very professional and helpful. Would recommend.

The food was lovely, no long wait for it either. It was my wife and I and our three daughters and we all enjoyed our meals and service. Our waiter, Chu, was attentive, pleasant and made sure that we were okay without being overbearing. He is a real asset to your company.

Great food and service - Sara was a great server!

Beverley our waitress and server is always outstanding and always does her upmost to look after us

Jess is the best server i’ve ever had

Very polite and kind memeber of staff Sarah who was our server. Food was very nice

Beverly was a very good waiter and brought us the food asap 👍🏽

Beverly - A kind waitress, took a while for our drinks but sorted it all out when the food arrived 👍

Servers were lovely, Jess is very friendly and personable, 10/10

Earlier today, we enjoyed a fantastic meal at Frankie & Benny's, and our waitress, Sara, made it truly special. Her smile was absolutely gorgeous and lit up the entire place, creating a warm and inviting atmosphere. Sara was incredibly helpful, kind, and bubbly, going out of her way to make sure we had everything we needed. The food was great, especially the meatballs, which were flavorful and cooked just right. Hats off to all for making our day so enjoyable! We’re looking forward to our next visit!

There was an old man aged who limped he took me to table to serve and never served me for one and half hours and kept walking past me. He served all the tables round and didn’t serve me I left the restaurant will never come back. Disgusted

Great food and amazing service from Amy and Sara, Sara who only started a week ago is a pro already

Once again, me and my family attended your restaurant in Cardiff, Saint David's 2. The food was amazing and the service provided by Patricia was of high standard. We look forward to coming back soon. Thank you 😊

Lovely atmosphere and staff were very attentive.

Had jess as a waitress and she was lovely! Super friendly and made sure we were taken care of!

amazing food, fabulous service by Beverly

Bev was a lovely server, wonderful job! ☺️

Had a great time with Beverley serving us today

Great food, great shakes and great service, thank you Frankie, Benny and Beverly :)