Frankie And Benny's in Greenwich

Had food here before a show. It was very busy had starter of garlic bread cheese and loaded patoto fries which were huge. The main course burger and carbonara were beautiful and the service was great would recommend 👌 very nice

Service was amazing and food was great, staff were extremely polite and quick at getting drinks and food to our table. Overall, a very positive and pleasurable experience.

We were asked if this meal was for a celebration and were pleased when a small cake was bought out at the end of our meal for our friend whose birthday it was. However, we couldn’t believe that £7 was then added to our bill. First time we have ever experienced this in a restaurant. Quite unbelievable. Food we had was very mixed. Lasagne was luke warm. Could have done with a bit longer in the microwave ? On a positive note the chicken burger I had was good as was the service. Just a shame it was spoil by the treatment we received at the end of our meal. Tip - avoid the pizza. It looked like cardboard.

The staff were very welcoming and the service we were provided was excellent. We cane for a birthday meal as a family and all staff were very friendly and polite. The food was average but nothing to complain about

We went out to london for a couple hours and we went inside the O2 at like 19:00 to get food everywhere was really expensive so we went to frankly bennys and when the staff saw us there welcomed us in so we got to are table and it was very big and comfy me and my family ordered pizza and pasta and we got a chocolate brownie and that was the best in the west when we were done we just went to waterloo station and take a train home.

Whenever I am on my way back from London after a day out, I often stop off at Frankie and Benny's for a meal at the 02 arena. As a wheelchair user, I do prefer to eat out in the front concourse due to some difficulty in maneuvering around inside. But I have this issue with other Frankie and Benny restaurants throughout the country. So, this isn't a surprise. The food is tasty, the service is normally great and the prices are pretty much fine. The only negative thing is that I think the menu is a little one dimensional and could offer a wider variety of food. The selection of drinks is good, though. As the arena in the 02 is often home to major sporting and entertainment events, Frankie and Benny's is a good, although I wouldn't say terrific, way to get some grub before seeing a show.

We came to visit Frankie & Bennys as our day out in London, we was pulled in by the 2 for 12 cocktails sign outside, not many places in London where you will get such a great deal. It was a Tuesday evening and fairly busy but I have to say the food was absouletly incredible!! We had the platter meal between me and my husband which is great for sharing and my daughter had a pasta with nduja which she really enjoyed as a fussy eater. The staff were so lovely, it is very rare you see such happy smiley people when they work and in this place thats all you see! Great attitude and incredible service!! Its ashame our local Frankie & bennys closed down but we will definitley return to O2 Arena when we are back in london.

The food was terrible and the service was slow. The food tasted dry and like it has been sitting out for a while and then reheated. Kids meals were ok but the standard of food was really poor. Seemed as though they were short staffed. I've been to other branches which have been lovely but will not be returning here.

We went to Frankie and Benny’s for a delicious authentic Italian lunch as we were getting hungry and wanted to break up a jubilee line journey from Stratford to Green park and remembered this was here and having been once before and liking it I decided to go back.The service was exemplary,our waiter was just fantastic very friendly,chatty and polite.He handed my gluten free allergy really well.Also food came out in about 10 minutes which was great bearing in mind it was all so fresh!The food was absolutely delicious,my gluten free pepperoni pizza was heavenly and you couldn’t get more Italian than a Frankie’s gluten free pepperoni pizza.It was lovely and hot,presented well,good portion sizes,extremely fresh and very good for money!Infact if you visit at lunch time you get 1 course for £9.90.That’s fantastic value and better value than places like Nando’s etc.And with just buying tap water it’s a real bargain which is great as water is one of my favourite drinks,you can never ever ever go wrong with a glass of water.It’s good for you and boots you’re hydration and well-being.Also the decor in here is lovely,all very fresh and beautifully decorated.I love the new Frankie’s decor it’s just so nice and I love it how they have re-visited it.It’s much cooler(temperature wise and fashion wise).I love the lights as well.It is also very spacious and clean.Also toilets were convenient and clean.This is a perfect place for a meal if you are on a train journey,before or after shopping, cinema,bowling or concert.Or after a trampoline session,skydiving session,climbing session or during a day out in London.Would highly recommend this.I reviewed it on tripadvisor as they were displaying the 2022 travellers choice award and they had quite a lot of negative reviews recently and to share my positive experience may help them have that award again this year or in future years

Place has changed quality.Wenhave been here many times but now it's a Rubbish and expensive breakfast.All ingredients were pre cooked and probably re heated.Bacon was as dry as can be and tasteless. Expensive English breakfast and very badly prepared. Will never return. We had the full breakfast

Our server was lovely, starters came out, slightly undercooked but we ate them, mains came, we had to send out daughter's back how had the gluten free pasta. Not cooked and cold. Ordered another diet coke for her, when it hadn't arrive I asked another server to where it was, to be told she wasn't our server and she had to find out server and was very rude in her manner, very aggressive. Spoke to our server who apologied but it was totally out of order and really spoilt our dinner. Manager came over but didn't really help the situation took 20% off the bill which in my mind was not enough! We will never come back to this Frankie and Benny's and would not recommend it either.

First impressions good took order quickly and starters arrived promptly. Drinks were served £6.10 fir a pint of Peroni and £3.75 for a bottle of coke. Now the main course basically tasteless ribs strange tasting corn on the cob. The wife had a cheeseburger which turned up with no cheese and when we asked the staff member why he shrugged and said I will get you a piece of cheese and promptly and sarcastically brought over a piece of cheese in a bowl after our table had been cleared. His attempt at sarcasm was embarrassing and thanks to him we will never set foot in a Frank & Bennys again. Food was tasteless dour and basically horrible. Hate to think what it’s like when it’s busy as with us there were 6 people in the place.

I’ve eaten here many times before a show. They manage the queues well, serve quickly and the food is consistent. Lots of space, the toilets are maintained well and even when busy you don’t feel rushed to leave. My only gripe was I couldn’t order via the QR code on the table as it wouldn’t recognise the table number.

NOT GREAT, calamari cold overcooked and very fishy so not fresh, actually sent it back, food all came out at different times even though 4 of us were eating, so the first person had finished before the last even got their food, again not great experience, saving grace was the sharing platter was very good, ribs were very tasty and succulent ( should be for £30 ) , wouldn’t eat here again, not the first time had problems with a Frankie and bennys , bring back the courgette fritte

Had a wonderful lunch at the O2 Frankie & Benny’s. Food was delicious. Service provided by Romy was exceptional. Pleasantly surprised that it was 2for 1 on mains so it was a very cheap meal . All in all a fab experience ! Thank you

It’s a shame that the Manager of this Venue works hard but is let down by her rude team. Waited for a table for 45 mins found people just before and after us in the queue getting served. Ask the young lady when our table...

Nice friendly atmosphere Great service as usual at o2 Greenwich served by joe who makes a amazing margarita 👍

Great service from staff at Charlton branch. Would def recommend for service alone. Very friendly efficient staff. Restaurant was clean and staff were most attentive.

Found this place after the Lion King musical. Quick service and simple but tasteful food. I certainly recommend and will go back!

Good prices and the food was nice as well. Had the double chicken burger with wings and 2 milkshakes. The milkshakes are so good I'd normally have only 1 but had to treat my self to both salted caramel and the chocolate one.

Staff were lovely, however the food was terrible. Had a chicken burger with halloumi. The chicken could have bounced itself off the table and the halloumi was stone cold. Fair dos to the manager - he did remover the burger from our bill. But didn't...

Really good atmosphere, usa & Italian food its a really nice couple . Then you are practically in the centre of London

Had a really disappointing experience recently. We had booked a table at 5.15pm before our event, booked several months in advance. We arrived at 5.10 and there was a really long queue of families. I asked whether people in front of us had prebooked and...

Needed something ahead of the Peter Kay concert and this was one of the few places nearby that had availability. Menu was basic fare but my chicken burger was very tasty and a nice glass of red to ho with it. Shared a cheesecake with...

Visited here on Saturday night for my Birthday before the strictly show, food and service was amazing as always, the team are so lovely here! Neross you are fantastic with the customers! you and Kyysztof always make our visit one to remember, thank you! looking...

Wow what a fabulous place - amazing food and top class staff such a friendly and welcoming place to be - Managers Krzysztof and Jo along with our amazing server Neross made our visit soo special as we were celebrating a birthday - Book a...

We waited for our table upstairs in the bar for about half an hour which was fine and Manager very good communicating table numbers and talking to customers keeping them happy. We were served by Neross who was fantastic. Went above and beyond!! Very helpful....

Visited Today and have to say the service received from Neross was amazing. He was outstanding and very helpful. Defo needs a promotion.

We came for my friend birthday party. We have being served by this lovely lady, Olta, who was not only available and ready to serve us, but so lovely and kind. I’m putting 5 stars only for the service. Food was okay, it’s the type...

We got served promptly, given one of my party is lactose intolerant, the server, Neross was perfect to accommodate this complication. The food was lovely and portion sizes were large, would defo recommend

Our waitress was Mariola and she was very friendly and helpful. The food on the whole was good but having lived in Italy I thought the arrabiata and the tirimusu were very poor.

Our server Neross was so attentive and helpful, we had someone with us in a wheelchair and he was so helpful making it accessible for us to enter and exit the restaurant. His service was above and beyond… would definitely recommend. Busy restaurant but food...

I think I can honestly say that Neross is one of the most genuine and excellent servers I’ve had. From the moment he started serving us it was obvious he loves his job. He engaged with us throughout and did absolutely everything in his power...

Very nice food. Staff where very kind. Has a great location, theatre just around the corner. Food for all the family. Great experience.

An hour to wait for a table on event day?! The whole reason this restaurant exists is to provide an option for O2 event guests so why it is so grossly incapable of accommodating diners ahead of an event is quite unfathomable. In addition, we...

From the kids menu alot of items were not available.. and the mashed potatoes were very hard.. the big eaters portion were still very small portions. The desserts were fine...The pizza of the adults was very small..not the usual size and the pasta with meatballs...

Walked in asked if we could sit in a table of our choice and was refused, told to sit where we are told. We was advised we can’t use our 2 for £10 ok, then my wife who has a medical condition asked for the...

Got there fine ordered starters and mains they came with mains first and asked us if we could have then first. We said no and they then came back and said why can’t we have them all together and we pointed out the point of...

My family and I popped in before attending a concert. The food itself was typical American diner type food, however was cooked well. The staff were helpful, but clearly understaffed which caused delays in courses coming out and also some mistakes were made with the...

Ordered classic hot dog, couldn’t cut roll let alone taking a bite chew it, it was like tough rubber. ‘Crispy onions’ on top as bad. Told as brioche roll it won’t be soft, I think not. Received small discount on total bill (under a fiver)...

Food was lovely! Onion rings were missing but the amazing waitress Daisy sorted it out very quickly. She was very prompt and made it a perfect dining experience!!

We loved izabela! Realy good service! And good drinks from the bar! The Food was more than 5 Stars. Totally underrated!!

Fantastic staff, could not be more welcoming, even near the end of the night at 9pm after a busier than normal day on Saturday 1st October! Food was as expected, great gluten free choices.

Went on a very busy night and was lucky enough to get a table !! The food was amazing and very large portion sizes. We were lucky enough to to be served by Daisy who was brilliant and very helpful. Highly recommend:)

I have ordered pasta with chicken and prawns and I think I might’ve had food poisoning because I felt terrible. Not a nice experience at all. Didn’t know whether to call them and complain but I have just left it.

Bardzo dobre jedzenie, duże porcje a do tego przemiła obsługa. Wystrój również bardzo przyjemny i ceny nie zabijają. Polecam

We went as a family of 3 and the food was yummy. The first hostess we spoke to was curt but we went back 20mins later to see if a table was available and all the staff after that were lease to and had good...

Staff were excellent at their jobs clearly very well trained in turning tables quickly yet without making us feel rushed and we appreciated not having to sit next to anything dirty. Bessa was our waitress they were excellent and even though it was busy she...

Exactly what you would expect from and frankie and bennies Service seem rushed due to the business and staff seems stressed. Obviously under instructions to turn around tables in a short time frame bit that shouldn't impact guest experience. Food was OK and reasonably priced

Went for my wife’s birthday & o celebrate our 20th anniversary. Well pleased with the choice. Excellent food top notch service and nice atmosphere in the restaurant . The Chicken wings starter & The Bruschetta are amazing, The chicken & Pawn Riggatoni makes n is...

Visited before seeing Queen, service was fast and friendly and food was very tasty. Excellent value for money, would definitely come again

We visited the place with my 4 year old twins whom were after shopping. Dimitri was very kind and came to our table with drinks which made my boys stop crying and distracted. It is a bonus to start your meal with this kindness☺️ and...

From email contact with Joanna (pre-book info) to service in the restaurant with Sachin and the team, we were incredibly pleased with our meal. No mean feat to feed 41 hungry children - the team were unfazed that we arrived early and although it did...

I never realised that a Hotdog could taste so nice! WE arrived one lunchtime during the week, the estranged one and I, polite, quick and well cooked, I will definately be back!

Bartek in particular and Joanna and the whole team were brilliant. Pleasant, amusing, personable and responsive, we could not fault them. They helped make a great evening even better. We had a wide variety of food - all first class - and served very quickly....

I was not expecting a fantastic meal but it was one of the worst, if not the worst food l have ever had, We ordered Garlic bread to start, it was just soft rolls with a garlic dip. For the mains we had a selection...

Great food great server jo very helpful and kind …. Love the food Love the atmosphere . Z ………………………..

We went in as usually the food is great. My sister and I ordered the hot dog. When it came out, we couldn’t even get a knife through the bun and hot dog to cut it, it was so tough. It must have been microwaved...

Just a quick meal out with our son this evening We were pleasantly surprised by the new menu. I had the salmon risotto. More importantly, the service from Mel was exceptional Very friendly, accommodating and excellent customer service. Difficult to get friendly service these days...

I've visited F&B few days ago, first ordered the medium steak, after, 2 cocktails, when I've tried them, that feeling was that there was just the juice and no any alcohol, for what I'm paying 7+ pounds ? For a normal cocktail or a glass...

Amy was our server and excellent. We had tear and share .turkey pizza.chicken jacket potato corn oinion rings.it was ok.nothing special.

Used to love Frankie and benny’s not what it was unfortunately. Lovely staff working though, very friendly.

Food was lovely especially the vegan burger and vegan pepperoni pizza, would recommend! Wasnt too keen on the F&B fruit punch. We had a few questions which were all answered without being rushed. Mel managed our expectations and was very attentive. She provided a great...

I had eaten at a restaurant that didn't do desserts so just wanted a pudding and a glass of wine. Not much to ask was it. Wrong. 25 minutes later I was still waiting. I ordered 175ml white wine..came up as 125ml. I complained and...

It was a great and quick Service. Staff were very very nice! Mel and Tommy specially! Great time! Will go back soon

Visited today and couldn’t of been more welcomed! The staff were amazing and thank you to both Jo and Mel for the amazing service! Served with a smile 😊

Served by Mel today, such a lovely lady. Great customer service skills and very friendly thankyou for a wonderful service we shall be back very soon! ☺️

Visited for breakfast and had The Big One, and wow it is so big and tastes so good. We also went for the French toast which was also super nice (but smaller portion of course). Had a really nice smoothie also and would reccomend ordering...

It was a veeery quiet Thursday lunchtime at the O2 Arena. My wife had a cheeseburger which arrived ‘well done’ [no options on that I think]. I had ½ slab of ribs. It was ok, I was hungry, but it had no sense of being...

We visited today for my daughters birthday meal with her friends. She insisted they ate at Frankie and Benny's because it is her favourite restaurant chain (but unfortunately our nearest branch is now closed) The restaurant was clean and tidy and we were greeted by...

Frankie and Bennies was amazing for date night. Our server Jo was amazing, so attentive and was always there if we needed her. Amazing food and amazing service.

The service was fast, and the staff were so lively and friendly!! We came in without a booking and they were very welcoming. Special thanks to Tony, Sam, and Becky for making the visit worth while, you guys are angels! The food was also amazing...

Great service, great music!! The breakfast was super tasty (French Toast & The Big One). Not too expensive. Would reccommend for a good vibe chill Sunday morning.

Took my wife & daughter here for a bite to eat after a fun filled day. Our waitress joanna was very good, food came out quick & hot. Joanna was rushed off her feet but still able to be polite and helpful

Great food, great experience - thanks to Roxana for amazing customer service. She was very courteous, attentive - enhancing our experience.

I wasn't expecting much before going in but my dad really wanted to get spaghetti and meatballs. I was very pleasantly surprised overall, the place looks lovely, like out of a TV show, and the food was delicious. I had some carbonara and the sauce...

We had the best service from Sachin at Frankie and Bennys, a real character that absolutely made my night.

Great food very friendly atmosphere, great service especially the waitress who waited on us , very professional couldn’t do enough for us I asked her name so I can give a review so thank you joe we will be back 10/10

We are regular to O2 Frankie & Benny and always loved the food here. On our last visit which was our daughter’s birthday, our server Roxana made our visit extra special by bringing a chocolate brownie with a candle lit on it and sang the...

Arrived for our booking bang on time but had to wait a bit as there were a lot of tables that needed clearing. Not a huge problem really. Firstly told by one of the waitresses, and she was very apologetic, and then by some guy...

Delicious food and amazing service from Leonardo. He was very kind, friendly and attentive. He was checking on us very often so we were never waiting for anything. Nice new york style decoration also, nice atmosphere. Very smiley staff, we felt very welcome. We'll definitely...

The place was busy and service was stop on!! Amy was very attentive, overall all food and drinks were very tasty!

I went to this restaurant with a family party of 6, including a 2 year old and several members having food allergies. This was also during the COVID pandemic (post lockdown but safety measures still in place). It was on a Saturday night, so fairly...

We had an amazing experience on 13 Aug - the food was really good and excellent customer service. Would like to thank & appreciate Roxana for her customer service skills. She was very courteous, attentive - enhancing our experience.

Great atmosphere in this place, food was spot on and the service was top rate. The waitress, Kazimiera, was very attentive to our needs and great with the kid’s.. and when we asked her to take our photo she did not disappoint! Great all round...

Served by Leonardo and Besa, we had a fantastic evening. Lovely food, all allergies and food intolerances were taken into consideration. Very friendly servers who were enthusiastic and very attentive.

We had such an amazing experience & the food was amazing and fast but best of all the service was amazing!! All thanks to Leonardo who was excellent and very friendly and also speaks Spanish which was lovely for my parents !!

We are so delighted that our youngest daughter who is Coeliac was finally able to eat out safely and have her favourite food of pasta and bolognese. Our server Leonardo was so helpful and kind and mostly importantly knowledgeable about Coeliac and the risks of...

We had lunch here in the 3rd August 2021, myself, my husband and two sons aged 18yr and 14yr. We had dirty dog, classic dog, double cheese burger and Cajun brisket burger. The meal was lovely very filling and atmosphere was very friendly. We would...

We were served by Leo and we have never had such a fun & kind server! delicious food & gorgeous cocktails !! would recommend to everyone !

We first went to TGI fridays as we had a table booked but after the experience we had of slow service we walked out and came here instead. Happy to say we loved it. The food and drinks were better priced. The servers was so...

Leo was very attentive and picked all the best cocktails for us. I hope you are lucky enough to be served by him!

our server Leonardo was very pleasant and helpful in pointing out the great menu choices. it was a really goo rack of rib meal

The service was amazing we had lovely lady serving us very friendly and helpful.!! Loved every minute of my stay ! Food was perfect and service excellent!! Can’t wait to come back !

El servicio en el sitio fue excelente gracias a la atención de Leonardo el camarero , fue muy profesional. La...

Food was great. Cocktails were great. But Leandro our waiter made the dining experience 100% better. He was so nice and really went above and beyond with us to make sure we had the best time . Highly recommend this restaurant and their amazing staff....

Besa provided excellent customer service and was very welcoming and friendly. Ensured everything was ok with our meals.

jonana, Leonardo and dimitar best team ever. really made my meal super special 100%. will highly recommend

This was our first visit at Frankies & Benny’s and definately not last. The food and drinks were amazing and we really enjoyed them. Our server, Leonardo was very helpful and kind. He made conversations with us and really brightened up our mood. Leonardo’s service...

Perfect service and great communication very kind and helpful. Quick and attentive. Leonardo was great and always smiling. Great to see.