Frankie And Benny's in Edinburgh, City of

We visit this place often. When their branch in the Gyle closed it was a big loss for us and many people we know. This place, however is amazing. The staff are lovely, the food is great and it is in a great location. Great choice of starters and a good selection of mains and drinks. If you like American Italian cuisine then this is a nice place to go.

Been here a few times alone and with family when on travels, food always good, service good and staff friendly

Main issue was that the food was cold on arrival.

Very nice place, friendly waiter, will do anything for your comfort, food was on the table in the blink of an eye, tasted fantastic. This is the place to go.

was probably warm and delicious when it left restaurant..Appears to have been a detour on delivery map. Great sized portion of spaghetti though.

You perfected our daughter's birthday meal out! Thank you all so much!❤️xxx

Rude staff considering the restaurant was empty

We stopped here are visiting Britannia- 30% off with our ticket was very attractive. Good service and food options good. Steak a bit chewy but tasty.

We had a great experience as turists for the 1st time in Edinburgh until we got to this place. The host was very rude with an ass actitude. We are sorry for the young lady working with him. She was very nice. If you are going to improve something please hire a host that is going to be patience, show respect to your customers and an idea of what hospitality is.

Great food great service good atmosphere excellent food.

On my holiday currently & Rebecca helped me pick out delicious amazing food and was absolutely so sweet!

Went out for a birthday meal, amazing service from our server Emilia. Such a lovely person and a bubbly personality. Whoever get Emilia as their server is lucky!

Visited as part of a group visiting Britannia the service was great from the greeting as we entered and our server was exceptional (a polish lady ) food was fresh hot and tasty would recommend good food choice

Food and service was excellent! Place was quiet due to mall being pretty dead, but great overall experience.

The staff was very friendly. We were visiting and had many questions about the area that they were happy to chat about. The food was delicious and was served quickly. We sat near the windows overlooking the water.

Food was fantastic and comes with a great view

The staff was very Friendly and the spaghetti bowl was absolutely yummy Yummy 😋 definitely recommend frankie & Benny's to family and friends

Brilliant food ! Class server. Thank you so much Rebecca! Great view of the water too. Will definitely be back.

Pleasure to dine here, jovial staff

Great view and fast service - food is alright, big portions - prices are ok, regular for the location - toilets available - great view - 30% off if you bring the Britannia ticket - ok to bring a date, but not for the first date - parking available

Staff were lovely. Quiet night. But great for just a nice wee dinner

Nice and enthusiastic staff. Food is really good and the cheesy garlic bread is the best thing I've ever had! Atmosphere is nice and family like but the music was a bit too loud. Other than that great place to grab a bite!

Rebecca looked after us very well, the location and view were great, the food just right, thanks. It's a shame all the branches near us at home have closed down.

We were shown to our table by a very cheery waiter, he was very attentive and patient while our Grandchildren chose. Food was very quickly served and we all enjoyed what we had chosen.

The staff were great. Personally disappointed that there was no 'fish & chips' on the menu.

The food was okay but they forgot to add spring onion to the loaded potato skins so i and to ask for them.

I had the dirty Hotdog with Chicken fries, and It was amazing!

Very nice, served by a lovely waiter who checked in regularly on us.

Lewis was extremely polite and helpful

Nice and quiet and server was very polite & friendly

Amazing place for Dinner! The staff is really nice and the food is delicious. The place was clean and it was pretty quiet which was a big plus for me. I was lucky enough to have a seat next to the window where I could watch the sea while waiting for my food. The selection on the menu is quite big, the servings are just the right size and the price is pretty fair as well. The staff is really nice and helpful, they really pay attention to their customers! I can recommend this restaurant wholeheartedly!

Made a quick stop here after the Britannia visit - the pasta was great, the pizzas were a bit small and on the flatter side (but tasty still). The staff was very attentive and went out of their way accommodating to our dietary restrictions. Currently (August 2024) the restaurant offers a discount when you present the Britannia ticket.

Service was decent. Great views. Pasta was way over cooked and sort of average for flavour, not bad not good. The meat content was pretty low in the sauce. The menu brags about letting them have time to decompose etc. this is a pretty average place for mall food. The mall looks lifeless. For us the draw was the royal yacht and we were hungry afterwards. Overall the place is a solid 3 with possibility of a 4 depending on what you order and when / who makes it. As an aside not me the Hawaiian pizza has extremely limited bits of pineapple also.

Delicious food and incredibly friendly and attentive staff. Good offers on 2 and 3 course menus. Good view of the harbor and the river.

Good dining in experience with a nice view of the Britannia, very nice waiters & good service. Atmosphere was pretty quiet which my brother and I liked. Very broad menu options to choose from with gluten free & vegetarian options. Definitely worth the visit !

Good, not great, but excellent. Beautiful view

Awesome service and staff! Very helpful and kind to our party with a lot of kids! Very patient and on time! Food was ok, not great but substantial.

we decided to sit inside for a meal after a busy morning, the staff members are so lovely and attentive. we were served by Derek and he was such a good laugh, we felt really valued as customers and would definitely revisit on our next trip to edinburgh 😊

Food very nice, service great as always. Good family day out

I’ve only given 2 stars. This was the 1st time I’d ordered a takeaway pizza from Frankie & Bennys - I was really looking forward to it as I’ve seen them get made in the restaurant and they always look amazing. What a disappointment! It was lukewarm - had to heat it in the oven and it tasted bland. Will not be ordering again. Delivery came at the time stated but what a let down. It’s true what they say - always read the reviews!!! In response to a poor review 1 month ago F & B’s response was that they would ensure that this would be looked at and improved - you need to replace your pizza chef!

I was here with my family yesterday. Haven't been to a frankie and bennys in a while and was very surprised with how good the food was. The service was amazing! The girls at the bar and serving were so polite and happy. I will be back :)

The pizza was really disgusting… the dough was poor of flavour and the cheese was not mozzarella! I’ve order skinny fries… but I couldn’t finish theme because were raw and unflavoured!!! We never back again!

The food was delicious. The service was very good. Derek (waiter) was a kind, attentive and humorous gentleman. Thank you Derek.

Every dish was amazing, lasagna, bolognaise and cheese half pizza for kid. Also deserts- like cheesecake, and chokolate shake- loved so much. Service also high :)

didnt mind at all that the food was early,was hungry

Pleasantly surprised by our visit here. Wasn’t expecting too much but the food was really good and the service was great. Really friendly staff too. Eleanor was lovely and a good laugh. Would recommend it if in the shopping centre.

I’ve put 4 stars but would give it a 3.5. Frankie and Bennys isn’t fancy and they don’t pretend to be. Often come here before the cinema which is next door and they often have cinema discounts. The chicken strips were just ok however I really rate Frankie and bennys pizza and have even had it delivered. The New York giant was generously topped and was delicious. Highly recommend you try this dish on your next visit

I'll start on a positive, hubby loved the carbonara and we both enjoyed the sweet, brownie and ice cream. However, the burger and chips that I had was awful. I have sliced my cheek inside my mouth as the overcooked hard skinny fries were not great. The burger would have been nice if it was even warm, there was a slice of cheese on the burger however it didnt taste of cheese at all. Service was great, the place was empty though, should have taken this as a warning maybe as other restaurants were busy. Staff were great, some food good other food not so nice and fries on the dangerous side lol will vote with our feet and not return. I should have raised a concern at the time, but I felt too akward doing this in an empty restaurant.

Myself and a friend love this Frankie and Benny's as the service is always quick with super friendly staff. My friend is vegan and is always happy with the selection to has. The location is a tad quiet but that's what we prefer and the views out towards the shore add to the ambience. Never had any problems with food as its always out quick and still hot. The staff always go the extra mile and can grant small acts of kindness randomly.

Love the iced cold peroni and food 👍

Lovely food, friendly staff, chilled atmosphere. Haven't been in an F&B for years, but was pleasantly surprised at how much they'd improved, or maybe it was this one, with an engaging and attentive bartender who made us feel very welcome.

The food was delicious the staff are really kind and always have a smile on their face, the whole restaurant has a good vibe and a beautiful view of the ocean❤️

We came from Edinburgh to Aberdeen on Monday the 12 of Feb.Came here for food and we were all disappointed with the food because it was all cold and the burgers were hard and the hotdog and the so called spaghetti Bolognese was cold and not nice at all.

Very good to eat quickly and of good quality, the price is reasonable for Scotland (here everything is expensive for Latin Americans). Friendly and fast attention.

Super bad service from Derek, I'm never back again.

The staff are the friendliest around and the service was great, good views too. Hate to criticise but some of the food was very underwhelming, there was a pasta dish that looked awful, and the vegetarian burger had a strong chemical like taste.

Food was horrible 🤢 and way over priced. The food is definitely not fresh. My bolinase pasta was cooked in the microwave for sure. Don't recommend witch is a shame because the staff are all lovley!

Had a very lovely lunch nice food staff were lovely

It was just one waiter and I have to say that was the best, very nice and cool service, very special, make our meal more pleasant 😊

Best food I’ve ever tasted would love to go back!

This was a me treat after visiting Vue cinema. Food was excellent, service was attentive and friendly and at no time did I feel that I was waiting too long. Thoroughly enjoyable.

Horrible! Fuyez ! Plats sans saveurs jusqu’au dessert et cafés. Vraiment pas top… j’ai pris un Mac and cheese : les pâtes sans sel et le fromage sans goût..

Not very impressed with the food. Chicken with tagatelli and chips.😭

Paddy and Rose both great servers and brought a positive vibes to the tables.

Paddy and Rose where both great servers and the food was brought hot and fresh

Our Christmas night was perfect. Would 100 percent recommend to anyone. Our servers were Paddy and Rose. The atmosphere was great and the food was fast to come out and tasted AMAZING

Paddy and Rose had great service. Managed to deal with about 15 of us no problem. Food was amazing too

Second visit in a couple of months, having not visited for a few years previous after some disappointing meals. Really impressed with the food and service.

Great service, and good food, although it is a bit pricey

Really uninspiring, cheap tasting food with mediocre service at best. Save some money and go elsewhere. On the plus side, a fab location over looking the docks

Excellent, warm welcome and helpful staff who went out to find us decaff coffee because they had run out.

Visiting here with my mate for a lunch. Had a lovely Vegan Hot Dog with chips. Love to come back again and friendly staff.

ordered starters for 3 folk only two came out at proper time 3rd sterter came out with mains which was a portion of onion rings by the time we did get them they were cold also asked for a juice with out ice came with ice and a slice of oranges asked for this to be changed all they done was took ice out and topped it with some fresh juice poor poor also need to update online menu disappointed when asked for fish chips to be told wasn't on menu anymore not a good night

The vegan hot dog arrived smothered in so much sauce that I could barely taste it. The waiting staff took my plate away while my companion was still eating.

Great meal had here last weekend when visiting The Royal Brittania, the staff were friendly and helpful, the food was good and fast service will be coming back.

Pizza was undercooked and cold due to late delivery

The receptionist was great and friendly but the server (tall guy) was rude and sarcastic. He didn’t bring us water (nor even cared to ask for drinks), and then when we asked for tap water (after he’s already brought us the bill) he shook his head and made a sarcastic smile like he’s annoyed at us and our request. He wasn’t very friendly either when he was taking our order and tried to rush us. I felt a little bit targeted and felt like he was a racist because he was clearly nice to other guests. We ate here for the view but unfortunately it wasn’t compensated by the food, most especially the service.

I was told I was not aloud to order a kids meal as an adult and was laughed at by the staff

Paddy is an amazing server, he is a caring individual and checked up on us frequently. Very pleasant experience. Great food professionally served by Paddy himself. Lovely staff such as Emilia and Basia. Fast service would recommend.

Grandson loved it not much choice for kids but he had adults Carbonara!

Food was awful. Didn't realise you could mess up mac and cheese. Just tasted like heated pasta, not a hint of cheese. Server was amazing though!

Our first visit to Frankie & Bennys at Ocean Terminal. Really nice views from the restaurant across the Forth to Fife. Food was very good and service from Wera was excellent. Good to see a wide selection of gluten free options. Will definitely return

Its a great restaurant, great for families especially. I think that the highlight is absolutely the service though! We were served by a very kind, bald man who had great taste in jewellery. He checked in on us and was really funny! I hope he has a great day!

Fastest service I have ever experienced! Had 20 minutes to eat before we had to get to the airport. Not only did they serve our burgers and fries in record time but the food was piping hot and one of the best burgers and fries my husband and I have ever had. Simply amazing! Walked in the door at 2:30 and were out the door at 2:50! Wow!

Friendly service and nice views to the sea. Cheese burger was okay. Pasta Carbonara had too much pepper.

14£ for a cheese burger and far too many chips is way over good value!

Muy buenas las hamburguesas, buen ambiente y buenas vistas al puerto

The food is nothing to write home about. Over cooked , over priced and under delivered. Such a shame. Used to be great

If you are hungry you can try. Especially pasta.

Fabulous service, food was near perfect. Everyone super friendly, Emilia helped us out, overall an amazing evening, thankyou to the team!

amazing friendly service, thankyou to Emilia for helpinv us out

Great place to come and eat-staff are always polite and friendly! Service with a smile and banter goes along way. My girls and I always feel welcomed when we come monthly to have dinner. Amelia and Paddy are always on hand to greet us and go above and beyond with their customer service.

Sehr freundliches Personal, nicht überfülltes Restaurant und schnell fertiges und vorallem leckeres Essen.

Won't be back . Staff were terrible. The manager should be sacked . Brought out cold food for children . Wrong order . Table was dirty. No cutlery. Very poor quality will never use this place again .

Prima eten en mooie plek om even te zitten

The best black and blue burger ever!!!! 🥰

Dropped in without reservation on a Saturday between lunch and dinner. Not usually the brand of choice, but Ocean terminal is calm and stress free so a good place to unwind. Service was very good after being slow to acknowledge at check in area. We shared a delicious platter of well cooked and at perfect temperature, Steak, Ribs, Chicken, BBQ Beans, Pasta, Fries and an order of side salad followed by a rolo cookie dough dessert. When the creators of F & B create menus this is how they would expect it to be executed, I am tempted to try a branch closer to home but I am not sure they can match the delicious experience we had this weekend

Literally just left Frankie & bennys after a day out with 2 of the kids, been here a few times and food was delicious, couldn’t thank them, but this time round the food was a bit disappointing I must say, so In regards to that I had a word with management and he provided 1st class service to us, very reasonable! Ended up discounting our food for us due to taking our disappointment into consideration so I cannot thank the service I was receiving, there’s not many managers that would have done that either which also surprised me so thanks again. Very much appreciated.

asked for no hot sauce, got hot sauce

Pour manger avant ou apres le Britannia Royal yacht Pratique Pas une cuisine de folie mais bon Menu enfant cher je trouve