Frankie And Benny's in Edinburgh, City of

Grand service from the server. Food was usual F&B’s affair - nothing surprising and very reliable. No idea what usual atmosphere is like, but Friday evening at Ocean Terminal seems as if everything is slow - so not just F&B’s.

I was immediately seated at a great table. The service was super friendly and attentive, and there were no language barriers. The food was really delicious; I had a crispy BBQ chicken burger and a delicious dessert, and I really enjoyed the ambiance. I can only recommend it.

Amazing service from Lucy, lovely and friendly

Very good food, prompt service. I didn't wait very long after the food.

I have visited the restaurant alone and they have given me a table with excellent views of the bay. The attention was great. 100% recommended!

Dined in at Ocean Terminal in Edinburgh. I got lasagne which was very good; granddaughter (7 yo) got mac & cheese from kids menu, which was supposed to be made with broccoli and roasted red pepper and a side dish of veggies. No vegetables at all. However she enjoyed the mac & cheese as it came. Excellent service. My granddaughter really likes to go here after cinema so will be back.

The food was good and I can see the royal family’s yacht from the window which is pretty cool🦧🦧🦧

Had dinner with the family after a trip to the cinema. Served by Liudmyla who was very friendly and professional.

The staff were so nice and happy ! The food was fresh

Fantastic service and food. Liudmyla went above and beyond.

Lovely sitting on the balcony area looking out at the boats! Fab food and wonderful staff too!

Food was made with love, staff are friendly. Nice to have this whilst on holiday here

Brilliant food and the waiter who sat and took our orders was brilliant. Unfortunately this all went wrong when the other waiter was rude.

Really delicious brunch pancakes

We had a pleasant lunch hour after visiting the royal yacht Britannia moored near the shopping center. Having two children in tow we chose this restaurant for its cleanliness, good food and a pleasant welcome from the staff who were always attentive to our needs.

Great service and quick, just the job when in a hurry. Been to a few different places recently and not been disappointed. Staff banter been good. Current special offer well worth trying. Food piping hot and reasonably good tasting.

Rachel our server was very friendly, Smiley and efficient. The views from Ocean Terminal excellent. Food well cooked and presented nicely. Restaurant was clean and bright.

Amazing tiramisu, great lasagne and the cocktails are to die for And the service from Lewis was amazing

The service was excellent, Derik and Rachel were both really pleasant and always ready to help and always with a smile on their face! Thank you very much both of you !!

They were very helpful and child friendly, really understanding and patient and checked in with us throughout, food was delicious as well and came out piping hot, my little boy loved it and was a perfect portion

All the staff especially Rachel from the store is so lovely! 100/10 on everything! 🫶🏼🫶🏼

Staff really nice. Food great. Will come again.

The food is average. Pizza is average. The dessert is not bad

Excellent food and service. Teenager only wanted half portion of mac and cheese which they provided no problem and deducted it From bill. Wild defo go again

Eleanor was very helpful and attentive would return

excellent workers , awesome food

Fabulous food and service can’t complain fresh hot and reasonably priced . 😋👍

Fantastic afternoon meal in wonderful surroundings. Eleanor welcomed us with a wonderful smile and couldn't do enough to ensure our visit was brilliant, outstanding customer service that went above and beyond hence our 5☆ rating. . Will.definitely return and would 100% recommend

Derek was very attentive and gave us a great service today. Will be back!

Server was absolute delightful. Great manners, very friendly and not pestering. They also were kind enough to get a birthday candle popped into my little one’s desert as it was their 5th today. Many thanks and all the best

ordered 5.21 received 7.10,lucky food still tastes good after reheating for 40 seconds 😉

Excellent service from greeting to leaving from both staff members.

Haven’t visited F and B for years after poor service and food but this visit was great. Pleasant staff, decent food and nice atmosphere. The Ocean terminal venue was a good tonight and will definitely revisit

Mi novio y yo cenamos aquí antes del cine recientemente. Quedó impresionado con el personal profesional amable y los asientos acogedores. La boloñesa de espagueti estaba muy sabrosa. También nos alegró mucho descubrir que obtenemos un porcentaje de descuento de la cuenta cuando mostramos nuestras entradas de cine.

We visit this place often. When their branch in the Gyle closed it was a big loss for us and many people we know. This place, however is amazing. The staff are lovely, the food is great and it is in a great location. Great choice of starters and a good selection of mains and drinks. If you like American Italian cuisine then this is a nice place to go.

Been here a few times alone and with family when on travels, food always good, service good and staff friendly

Main issue was that the food was cold on arrival.

Very nice place, friendly waiter, will do anything for your comfort, food was on the table in the blink of an eye, tasted fantastic. This is the place to go.

was probably warm and delicious when it left restaurant..Appears to have been a detour on delivery map. Great sized portion of spaghetti though.

You perfected our daughter's birthday meal out! Thank you all so much!❤️xxx

Rude staff considering the restaurant was empty

We stopped here are visiting Britannia- 30% off with our ticket was very attractive. Good service and food options good. Steak a bit chewy but tasty.

Great food great service good atmosphere excellent food.

We had a great experience as turists for the 1st time in Edinburgh until we got to this place. The host was very rude with an ass actitude. We are sorry for the young lady working with him. She was very nice. If you are going to improve something please hire a host that is going to be patience, show respect to your customers and an idea of what hospitality is.

On my holiday currently & Rebecca helped me pick out delicious amazing food and was absolutely so sweet!

Went out for a birthday meal, amazing service from our server Emilia. Such a lovely person and a bubbly personality. Whoever get Emilia as their server is lucky!

Visited as part of a group visiting Britannia the service was great from the greeting as we entered and our server was exceptional (a polish lady ) food was fresh hot and tasty would recommend good food choice

Food and service was excellent! Place was quiet due to mall being pretty dead, but great overall experience.

The staff was very friendly. We were visiting and had many questions about the area that they were happy to chat about. The food was delicious and was served quickly. We sat near the windows overlooking the water.

The staff was very Friendly and the spaghetti bowl was absolutely yummy Yummy 😋 definitely recommend frankie & Benny's to family and friends

Food was fantastic and comes with a great view

Brilliant food ! Class server. Thank you so much Rebecca! Great view of the water too. Will definitely be back.

Great view and fast service - food is alright, big portions - prices are ok, regular for the location - toilets available - great view - 30% off if you bring the Britannia ticket - ok to bring a date, but not for the first date - parking available

Pleasure to dine here, jovial staff

Staff were lovely. Quiet night. But great for just a nice wee dinner

Nice and enthusiastic staff. Food is really good and the cheesy garlic bread is the best thing I've ever had! Atmosphere is nice and family like but the music was a bit too loud. Other than that great place to grab a bite!

Rebecca looked after us very well, the location and view were great, the food just right, thanks. It's a shame all the branches near us at home have closed down.

We were shown to our table by a very cheery waiter, he was very attentive and patient while our Grandchildren chose. Food was very quickly served and we all enjoyed what we had chosen.

The staff were great. Personally disappointed that there was no 'fish & chips' on the menu.

The food was okay but they forgot to add spring onion to the loaded potato skins so i and to ask for them.

I had the dirty Hotdog with Chicken fries, and It was amazing!

Very nice, served by a lovely waiter who checked in regularly on us.

Lewis was extremely polite and helpful

Nice and quiet and server was very polite & friendly

Amazing place for Dinner! The staff is really nice and the food is delicious. The place was clean and it was pretty quiet which was a big plus for me. I was lucky enough to have a seat next to the window where I could watch the sea while waiting for my food. The selection on the menu is quite big, the servings are just the right size and the price is pretty fair as well. The staff is really nice and helpful, they really pay attention to their customers! I can recommend this restaurant wholeheartedly!

Made a quick stop here after the Britannia visit - the pasta was great, the pizzas were a bit small and on the flatter side (but tasty still). The staff was very attentive and went out of their way accommodating to our dietary restrictions. Currently (August 2024) the restaurant offers a discount when you present the Britannia ticket.

Service was decent. Great views. Pasta was way over cooked and sort of average for flavour, not bad not good. The meat content was pretty low in the sauce. The menu brags about letting them have time to decompose etc. this is a pretty average place for mall food. The mall looks lifeless. For us the draw was the royal yacht and we were hungry afterwards. Overall the place is a solid 3 with possibility of a 4 depending on what you order and when / who makes it. As an aside not me the Hawaiian pizza has extremely limited bits of pineapple also.

Delicious food and incredibly friendly and attentive staff. Good offers on 2 and 3 course menus. Good view of the harbor and the river.

Good dining in experience with a nice view of the Britannia, very nice waiters & good service. Atmosphere was pretty quiet which my brother and I liked. Very broad menu options to choose from with gluten free & vegetarian options. Definitely worth the visit !

Good, not great, but excellent. Beautiful view

Awesome service and staff! Very helpful and kind to our party with a lot of kids! Very patient and on time! Food was ok, not great but substantial.

we decided to sit inside for a meal after a busy morning, the staff members are so lovely and attentive. we were served by Derek and he was such a good laugh, we felt really valued as customers and would definitely revisit on our next trip to edinburgh 😊

I’ve only given 2 stars. This was the 1st time I’d ordered a takeaway pizza from Frankie & Bennys - I was really looking forward to it as I’ve seen them get made in the restaurant and they always look amazing. What a disappointment! It was lukewarm - had to heat it in the oven and it tasted bland. Will not be ordering again. Delivery came at the time stated but what a let down. It’s true what they say - always read the reviews!!! In response to a poor review 1 month ago F & B’s response was that they would ensure that this would be looked at and improved - you need to replace your pizza chef!

I was here with my family yesterday. Haven't been to a frankie and bennys in a while and was very surprised with how good the food was. The service was amazing! The girls at the bar and serving were so polite and happy. I will be back :)

Food very nice, service great as always. Good family day out

The pizza was really disgusting… the dough was poor of flavour and the cheese was not mozzarella! I’ve order skinny fries… but I couldn’t finish theme because were raw and unflavoured!!! We never back again!

The food was delicious. The service was very good. Derek (waiter) was a kind, attentive and humorous gentleman. Thank you Derek.

Every dish was amazing, lasagna, bolognaise and cheese half pizza for kid. Also deserts- like cheesecake, and chokolate shake- loved so much. Service also high :)

didnt mind at all that the food was early,was hungry

Pleasantly surprised by our visit here. Wasn’t expecting too much but the food was really good and the service was great. Really friendly staff too. Eleanor was lovely and a good laugh. Would recommend it if in the shopping centre.

I’ve put 4 stars but would give it a 3.5. Frankie and Bennys isn’t fancy and they don’t pretend to be. Often come here before the cinema which is next door and they often have cinema discounts. The chicken strips were just ok however I really rate Frankie and bennys pizza and have even had it delivered. The New York giant was generously topped and was delicious. Highly recommend you try this dish on your next visit

I'll start on a positive, hubby loved the carbonara and we both enjoyed the sweet, brownie and ice cream. However, the burger and chips that I had was awful. I have sliced my cheek inside my mouth as the overcooked hard skinny fries were not great. The burger would have been nice if it was even warm, there was a slice of cheese on the burger however it didnt taste of cheese at all. Service was great, the place was empty though, should have taken this as a warning maybe as other restaurants were busy. Staff were great, some food good other food not so nice and fries on the dangerous side lol will vote with our feet and not return. I should have raised a concern at the time, but I felt too akward doing this in an empty restaurant.

Myself and a friend love this Frankie and Benny's as the service is always quick with super friendly staff. My friend is vegan and is always happy with the selection to has. The location is a tad quiet but that's what we prefer and the views out towards the shore add to the ambience. Never had any problems with food as its always out quick and still hot. The staff always go the extra mile and can grant small acts of kindness randomly.

Love the iced cold peroni and food 👍

Lovely food, friendly staff, chilled atmosphere. Haven't been in an F&B for years, but was pleasantly surprised at how much they'd improved, or maybe it was this one, with an engaging and attentive bartender who made us feel very welcome.

We came from Edinburgh to Aberdeen on Monday the 12 of Feb.Came here for food and we were all disappointed with the food because it was all cold and the burgers were hard and the hotdog and the so called spaghetti Bolognese was cold and not nice at all.

The food was delicious the staff are really kind and always have a smile on their face, the whole restaurant has a good vibe and a beautiful view of the ocean❤️

Very good to eat quickly and of good quality, the price is reasonable for Scotland (here everything is expensive for Latin Americans). Friendly and fast attention.

The staff are the friendliest around and the service was great, good views too. Hate to criticise but some of the food was very underwhelming, there was a pasta dish that looked awful, and the vegetarian burger had a strong chemical like taste.

Super bad service from Derek, I'm never back again.

Food was horrible 🤢 and way over priced. The food is definitely not fresh. My bolinase pasta was cooked in the microwave for sure. Don't recommend witch is a shame because the staff are all lovley!

Had a very lovely lunch nice food staff were lovely

It was just one waiter and I have to say that was the best, very nice and cool service, very special, make our meal more pleasant 😊

Best food I’ve ever tasted would love to go back!

This was a me treat after visiting Vue cinema. Food was excellent, service was attentive and friendly and at no time did I feel that I was waiting too long. Thoroughly enjoyable.

Horrible! Fuyez ! Plats sans saveurs jusqu’au dessert et cafés. Vraiment pas top… j’ai pris un Mac and cheese : les pâtes sans sel et le fromage sans goût..

Not very impressed with the food. Chicken with tagatelli and chips.😭

Paddy and Rose both great servers and brought a positive vibes to the tables.

Paddy and Rose had great service. Managed to deal with about 15 of us no problem. Food was amazing too

Paddy and Rose where both great servers and the food was brought hot and fresh