Franco's in City of London, Westminster

Our lunch - wine, food and service including welcome and farewells were all excellent. It is certainly an au revoir rather than a farewell from us.

Fantastic service and great food

5 star, elegant service, superb food and refined atmosphere.

This place is an absolute gem! The charm and the delicious food make it a standout every time I visit. It never fails to impress. Stopping by for a late-morning coffee is a treat—you can relax outside, soak in the atmosphere, and watch the world go by. The service is consistently excellent, and the friendly team always makes you feel welcome. If you’re looking for a spot to unwind and enjoy great food, this is the place to be. Highly recommend coming by and experiencing it for yourself!

Amazing service and delicious food. Highly recommend.

Great food, all stone cold. I had a king prawn risotto when it came it was as really cold. I sent it back and when it came for the second time it was still cold. I had 2 warm mouthfuls. I think the problem was freezing cold plates. Shame it tasted delicious but not good cold. Service is wasn’t good. We had to ask twice for water. It was very cold atmosphere. Shame it could have been great.

Excellent service but the food does not deserve to be so expensive!!!

We generally come to Franco’s once a year, probably because I have eaten a lot of food during my 55 years in existence on out beautiful planet and I haven’t yet found a consistently better restaurant anywhere in the world. Believe me, I’ve tried. Of course, you can go Michelin star where it’s all tasting menus and wine pairings, but you need a quick trip to your broker followed by a MacDonalds afterwards to satiate your yearning for a proper Feed with the fiver you have left in your current account. However, if your desire is pasta or grill with a diabolical depth of flavour (try the hare if it’s on) and attentively friendly but not sycophantic service for £85 a head à la carte for three courses and a bottle of the fragrantly excellent house white, I defy you to do better. Even in Bologna. So, Vivat Franco’s! Although it’s been going a while, so I very much expect that it will. They don’t even seem to mind that I generally turn up with my bedraggled-looking family and we take all afternoon to eat. Also, I have a vegetarian and she loves the separate veggie menu.

Thank you Franco's for a lovely breakfast on my birthday. Staff were so relaxed and friendly and the food was excellent. The coffee was as good as you'll ever find in London - the barista certainly is clearly highly skilled. I even received a complementary birthday treat of petit fours. Already looking forward to our next visit.

Saturday was very busy as usual . Ordered lobster linguine, porcini pappardelle & ravioli with a carpaccio thrown in . Lobster was accompanied by a flavourful tomato sauce and the pasta was beautifully cooked Al denté. Porcini was bathed in a silky mushroom emulsion. Veal chop was truly magnificent , perfectly cooked to medium rare …. The knife seemed redundant . Big flavours with an accompaniment of truffle mash. Although the restaurant was busy the service held up .

The best Italian restaurant in London

What an incredible meal. We had no reservation, and the accommodated us, including needing space for a stroller. Very pleasant staff, all friendly. The food was fantastic. It is expensive (easily starting at £60 per person for two courses and a drink each) but it is certainly one of the best meals I have had. Perfect for a nice date night or a rare catch up with friends.

The food was decent. But the service and overall atmosphere were lacking, to say the least. Our waiter had a major attitude problem, and we had to ask multiple times for everything, including the drink menu - like, who wants dinner with nothing to drink? The place also doesn't allow you to hang your coat on the chair, so you have to check it, but then it is too cold in the dining area. The servers are all over the place constantly, and I had to move to avoid being hit in the face several times. Sadly., the food was the only saving grace here. We come to London every year for almost two weeks, and we won’t be dining here again due to the horrible, rude, and lackluster service.

Great evening out with friends. Beautiful table setting. Nice welcome, food and service.

Outstanding kitchen and service, and a very buzzy and cool ambiance! Top marks!!

£16 for a mulled wine?!! Also, you didn’t mention you would charge us for donations?! Also, my friend paid for service charge before leaving and the rest of us had to pay it again. Definitely won’t be coming back again.

Very nice food and service. Set menu is good value and reasonable choice

We stopped by spontaneously for lunch and were very impressed by Franco’s. The staff is very friendly and professional and make you feel welcome from the minute you walk in the door. The restaurant is cozy even though it was very busy at the time. The menu is extensive but our waiter gave great suggestions. The wine menu is excellent as well. We will definitely come back.

Highly recommended! 5 Stars. We had such an amazing lunch. The staff were very friendly and very welcoming. Great atmosphere, great wine and great champagne. Everything was superb. We will be back again very soon.

Estábamos apurados, pero queríamos un gran almuerzo y pensamos que probaríamos Francos Desde el momento en que llegamos el servicio era excelente, el ambiente con clase y la comida fantástica Sopa de calabaza y un excelente tartar de filete seguido de bacalao con lentejas y una pasta de atún sublime Volveremos.

Our favourite restaurant in London. Service is great, food is excellent and we will be back soon!

A lovely restaurant with kind, obliging and very well trained staff all of whom seem to thoroughly enjoy their jobs. No unnecessary music means normal conversations can take place without the need to shout, and the excellent food can be enjoyed in peace.

Excellent from the cocktail to the coffee. Best restaurant meal for a long time.

Realmente disfrutamos de Franco, la comida era buena, el servicio era increíble y el entorno era el mismo, increíble. Sé que es en Mayfair, pero pensé que era un poco caro, la comida no era tan buena como el precio exige, eso es solo mi opinión, pero he cenado en algunos restaurantes muy buenos a lo largo de los años! Todo lo demás era de muy alta calidad. En general, una experiencia muy agradable!

Delicious high quality food and friendly service.

El servicio no era bueno (teníamos tres servidores diferentes) , el interior era anticuado y no acogedor. La comida tampoco era genial, y no coincidía con el nivel de precios (bastante caro) . Me sentí robado cuando llegó la factura. Se había añadido un 15 % a la factura como cargo por servicio, que está en la parte alta de Londres y ciertamente no coincide con este tipo de restaurante. Qué experiencia decepcionante. No recomendaría.

Very good food, great ambience and friendly service. Priced above Swiss levels.

All very good. But the highlight is the service. Gunther was 10/10.

My favourite restaurant and bar in London, whether coffee, lunch, cocktails or dinner. Ever buzzing and welcoming, crips white linen, delicious cuisine, professional and extremely friendly staff, in the best part of London!

When visiting London, I always try to make time to dine at Franco's. I have now been several times over the past 2 and a half years. Sometimes with friends, this time was solo. Franco's reminds me of what fine restaraunts were like many years ago. Good service, pleasant atmosphere and delicious well prepared food. It also has a outdoor patio to enjoy a after dinner/lunch cocktail and a cigar if you like. I cant wait to go back, as this is truly one of my favorite overall restaraunts!

We dined here with friends a couple of nights ago. Service was very attentive with a nice ambiance. All of our dishes were very well prepared. Slightly overpriced but goes with the location. Would recommend for special night out.

Came here for lunch with some friends. We ordered green leaf salad, burrata and octopus carpaccio to start with. I absolutely loved the burrata! My main was the pappardelle dish and it was very tasty, I finished it all. I did try a bite of other dishes too and they all tasted great, the salmon had a really nice crispy skin and was seasoned very nicely. The lobster linguine had a nice amount of kick to it, and the lasagna was delicious but would be too heavy for me personally as a lunch item, would do great as a dinner meal for us. Crème brulée was yummy, and the special dessert of the day was so good! Very pleased with my meal here. We sat outside and they do have space heaters if you get cold.

Went there for lunch with my two sons, we were sited at the entrance although the main area was almost empty (found out later) , food was mediocre and my fish wasn’t cooked enough they claimed that they serve the fish medium. Super expensive 150 pounds for father withe two kids. Not worth it!!!

Best real authentic dishes in London. Highly recommended 👍🏻👍🏻

Food was very good, service was excellent. Friendly atmosphere and very quick.

A home away from home - foodwise - but a bit closer to heaven. Imagine at the Pearly gate beeing greeted by St. Peter: "Welcome to us - today Franco's are doing the dinner" :-)

I do recommend the Ricotta mousse with fresh figs & caramel gelato 💯, it was delicious.

Sehr netter Empfang. Restaurant im Stil Italianita eingerichtet mit herrlichen Wandspiegeln. Grosse Speisekarte für alle Wünsche und auch guter offener Wein!

Great food, exceptional staff. Winnie the Poo stories in the toilet are a bonus :-)

Good food but very overpriced even for the location. The service charge at a whopping 15% is totally unjustified but to be fair it’s become common in the west end of london. The menu prices are high enough without the need for a 15% ‘tip’ on the vat inclusive price.

Fantastic food wonderful first class service incredible beautiful people as customers best part is Jason director of both Francos and Wiltons !!!!! A splitting image of the actor Andy Garcia !!!!! Jason always looks like he stepped out of the Vogue or Cigar magazine suave !!!!! A must restaurant for all Italian lovers 😋

Sometimes you visit a place where you think, can I actually bother to write a review? Franco's sort of redefines mheh. To the lady directing us to a table... darling you work in a shop. Lose the attitude. To the waiter who eventually arrived to take our order, which eventually arrived after which we eventually got a bill after I had to ask for it, mate, raise your game. At the prices you guys charge I expect more. So drinkable coffee but really Franco's is mheh!

Fantastic food, great service, a delight as always. We will be back.

Traditional ambience that caters to its target audience of business / professionals. we were here in the morning and had coffee and breakfast. Food was average and the coffees were pretty poor and inconsistent. My first flat white arrived lukewarm, the next over extracted and bitter. Considering the prices, it’s terrible value. Be great if they focused more on substance and quality than ambience. I’d happily ditch the coat hanging service in exchange for a decent coffee, thanks.

I love live jazz, and heard a lot about Franco’s. I visited for dinner, it was £95 for live music, and dinner. On arriving, the band played for 15 minutes the time we took to read the menu and get our drinks. They then took a “short” break. There was no music playing when the band left. Silence. During this time, we had our first course, mediocre. The band returned when our main courses were served. We enjoyed that with a few songs, and the band took their second break mid main. We then finished our main course and our dessert in absolute silence, requested our bill twice and took 15 minutes or more to arrive. The band still had not started playing again. They probably played for 30 minutes in a 1 1/2 hour evening. The food was average, the overall experience should not be more than £60 per head, due to location, ambience and cost of ingredients. The 2 members of the service team seemed like they were on a date, behaving inappropriately with each other. I very rarely write reviews, usually when something is exceptionally good or very disappointing. Unfortunately this was the latter.

I really enjoy breakfast and a cigar under cover whilst watching London come to life in the morning. It helps that the food and the service is always outstanding too.

I had lunch here this week and didn’t find the experience or food in line with the prices you are paying. Firstly trying or order wine was quite challenging as it was clear the two different servers who tried to help us were clueless and had clearly very little knowledge of both the drinks menu and what the wines were. For starters we both had a squid special with black rice, whilst it was nice it really wasn’t anything special. For mains we had the Lobster linguine and a risotto, again both were fine but not overly tasty or enjoyable to eat. The best thing I had was dessert and amaretto crème brûlée which was delicious. Overall by the time the bill came I felt a little robbed and would unlikely return

Attentive service and obliging given tight schedule. The bread basket was ample and varied. Parma ham and melted cheese a little over the top. Lobster linguine a solid 4 and the veal chop was also on point. Ambience was buzzing during lunch which added to the overall vibe of the place. Decent business lunch venue.

Good restaurant to stop by. However, it seems like the bathroom is only for customers, and that creates problems with some people who do not wish to pay for the restroom fee. Other than that, portions are big, quick service, and prices moderate.

It's a good place to people watch, butcher the staff are unnecessarily snooty and not what i would call convivial. Still play Winnie the Pooh audiobolks in the loo, though!

Lovely old-school Italian restaurant

I have been coming here for years and I have never been disappointed. One not to miss. Everything is beautiful.

It's a restaurant with a great atmosphere. We originally had a reservation, but the train was delayed and arrived 15 minutes late. The waiter was still very kind to arrange seats for us. Since I have never asked a waiter to recommend how to order food, the waiter also expressed her thoughts sincerely. We ordered octopus as an appetizer. The thinly sliced ​​octopus was paired with orange and onion. The seasoning was good and appetizing, but the octopus didn't feel very fresh and was a bit off-flavor. Sarah ordered the tomato cheese salad, and the cheese was cut into super thick and large pieces. , the watery cheese is delicious with tomatoes. White truffle pasta, the wide noodles dipped in sauce and paired with truffles is also a delicious dish; the steak looks ordinary, but it is delicious and full of gravy and meat flavor. Pink wine is delicious and girly. Overall a very good dining experience.

The service and food were outstanding! Mindful, courteous and attentive hosts - loved it !

Hanna took care of us and was extremely welcoming and kind :)

It is always a joy to have a meal at this restaurant in the west end. Food and service are always exceptional and very enjoyable to have lunch in the sun.

The place is very nice, but be careful that 2 coffees cost us 13 pounds. I don't want to know what food is worth.

My experience with Franco’s was from a couple months ago - the food tasted pretty good, service wasn’t great but the worst thing is I got the most painful stomachache I had in my life after my meal. Beware of the octopus carpaccio/ shellfish pasta.

Classic British dining experience. Amazing service.

Good food and nice service with excellent wine options Catch up early birthday dinner was presented and executed very well The banquette in the first room needs attention as it bounces when other diners stand or sit

Delicious food and great service.

Very nice but expensive for what we had

This spot was absolutely magnificent- from the food to the service to the atmosphere and even the hand towels in the bathrooms! Our best meal yet in London. Our server Asha was the best!

My go-to spot in London for everything from business breakfast to evening cocktails with my girlfriends. Franco's has the absolute best classic cocktail menu with incredible alcohol-free options making it the perfect spot to enjoy some terrace drinks with drinkers and non-drinkers alike. The menu is true authentic Italian and alongside classic dishes and indulgent pasta they always have some lighter and healthy options which I love. However light a main a might choose, I will always finish my visit with their affogato which is, in my opinion, the best in London! A must visit for tourists and a firm favourite for locals.

Always 5 star treatment, just amazing.

Great food and atmosphere. Nice selection on the menu and good wine list.

We chose Franco's for a celebratory dinner and it was the perfect decision! The food was very authentic and delicious and the staff were incredibly welcoming and super attentive. I had spaghetti and my guest had the ravioli - the pasta tasted fresh and handmade. Great location too - we will be back!

Good atmosphere, nice vibe. Mid-level service, not the most attentive. Poor quality food and really small portions. The “platter” is more like a plate, certainly not enough for two people. Bread was somewhat stale. Incredibly overpriced for the quality of food.

We managed to get a table outside and enjoy the buzz of Jermyn Street. The restaurant was busy with a very good vibe. I had two starters whilst my partner went for pasta and a veal main course. All were excellent and served by very friendly and attentive staff with some good advice on the different Rose wines.

Franco's is reliably superb, in the quality of the food and drink, the service (truly impeccable) and the general ambience. It is always a pleasure to lunch or dine here. My guest was from Australia and is very widely travelled: she noted that this was, by far, some of the best Italian food she had eaten anywhere. We both had the linguine with lobster for the main course - it was delicious.

Great food, great staff and great location.

Oh wow. It is with deep regret that I have to write this review. I simply do not want other patrons experience be ruined. Do not go to Franco’s for their food. More precisely, their breakfast menu is sub-sub- par. I had their avocados on sourdough toast. OMG- was this bad: from presentation, to execution to delivery on a plate. I have not seen a sadder plate of food, I believe, ever. No effort, no gusto, no sense of what this poor avocado wants to be. [my local caff’ does a more elegant job for a fraction of the price!] - Service was slow (on terrace) but the street cleaning atmosphere at least made me feel alive and an in Central London. Lovely. In short: Avoid for breakfast.

Great service, great food(although wouldn’t go for desserts again as they are too sweet for me but it’s me), the girls who work there are very nice as much as other members of staff. Will be coming back, thank you.

Not worth th price ms you pay. The food is good but the service is not

We loved the tuna tartar and the beef tagliata with vegetables is a must try as well. The cavatelli pasta was great too and perfectly al dente. The expresso martinis were perfectly balanced and all the staff was really kind too.

Very Nice coffee and also the Hand Picked Crab Omelette was so good, but not good presentation to add it on the review.

Nice little joint for business lunch. Generic Italian with reasonable wine selection. Steps away from Green Park and Ritz.

Lovely experience!! We went here for my friend’s birthday and had an assortment of antipasti and puddings. Stefano waited our table and he was great. So kind, fun and prompt! Would definitely go here again!

Ever make that mistake where you end up at a way nicer place than you intended? That happened to me today at Franco's and they did a great job taking care of us even though we were not ready for that level of service. I had Lasagna that was great and the custom made pasta to make the kids happy. Sometimes an experience, even if more expensive than you planned for can be positive when a place like Franco's goes all out for you.

Random place for Lunch. Unbelievable food All the staff are super nice and friendly to help out and serve you. They will make sure u have the right food u need and recommend the best for you. Environment is super nice and had a nice outdoor seating. Food quality is exceptional. The pasta is great and taste right. Not salty and not too creamy. Soup is right with the spice. Prob one of the best Italian restaurants in town. Highly recommended

Great atmosphere for business lunch, faultless service. We both had lasagne which was fresh and tasty.

Amazing food, good staff. I’m likely to return again but I wish the staff would be more attentive.

Really nice food, service and location. Can't fault anything.

I found Franco’s on the latest biography of Francis Bacon when his PA was doing a little stop for a quick dinner bite before going home in SouthKen. The rest is history. The experience was remarkable. Service outstanding. Food Delicious. Atmosphere charming. I highly recommend it for any special occasion. I will definitely be returning soon.

Great breakfast, good atmosphere and very friendly staff who make you feel at home

Absolutely delightful sitting on the patio. I enjoyed a cigar from Davidoff across the street and had two excellent cocktails. The mule in particular was exceptional and was the best one I’ve ever had.

Lovely place but so tight and noisy you could hardly hear our table. The food and wine was great but our waiter must have been on his first shift nice guy but leaning across people, spilling wine etc

Always outstanding!! Great service, amazing food and a nice dinner.

The place was great, people even better, food incredible. Cocktails made by Brian were awesome and he was such a great guy. We loved the experience there.

Another fabulous meal at Francos! Superb food and outstanding service!

Good food and ok prices. The front office lady not particularly helpful, but thankfully Jason who runs the show is way more knowledgeable and sorted us out with a great table last minute without reservations. The service was good and attentive. The options were great and they did have a special gluten free menu with a lot of scrumptious options. Very pleasant atmosphere. Thank you

Parparalle was delicious and tiramisu so light. Thank you

A perfect evening. The food, drinks, and wonderful staff, thank you.

Excellent food, service and wine as usual

The service staff is professional and enthusiastic, the environment is comfortable, and the food is unforgettable. It is worth recommending.

I had very a disappointing vegan meal - tomato pasta. There was very little tomato sauce and it wasn't well seasoned. Very dry and tasteless Poor value for money and I won't be back.

A truly lovely experience. Fantastic tastes and lovely people - attentive but not overbearing. We had a lovely experience.

best Italian food in London for sure, I go there for more than 10 years never had one bad meal.

We went there last night with some friends who highly recommended this restaurant. Firstly, after about 20 minutes, we actually had to ask for menus then it was another good 25 minutes before anyone came to take the order. Again, this was having asked what was going on and please could somebody take our order, especially as many tables that came in after us, not only had their order taken, but we’re already being served their starters… preferential treatment? Then, and only then did somebody actually come and place some olives, nuts, and a basket of bread on the table. This was after nearly an hour. The starters eventually arrived and all seemed well. I myself did not order a starter as I can rarely fit in two courses… Let’s get to the main course, we all ordered the same thing, the veal chop main course which promised much along with a couple of sides. Eventually, our main courses arrived. I could see immediately that mine had not been trimmed at all and the fat on the outside not rendered down and whilst I understand, a little fat is needed for cooking and taste purposes what was left on my chop was quite gross, plus which upon tasting a mouthful was cold, as yet no vegetables served. Again after trying for quite awhile to get somebody’s attention, we mentioned that we were still waiting for our side dishes. By this time our friends had almost finished their meal we were all still waiting for the sides that had been ordered. When only 1 plate of the zucchini actually arrived, I had gone past everything and my friends and husband had finished and the main discussion of the evening was how disappointed we were. We asked to speak to the manager. And even he took his time coming over to our table, we explained all our concerns, and he nodded politely and said that he would adjust the bill accordingly. At this point, we advised him that whatever he was planning to do that he should most definitely not even consider applying the service charge. I asked him to take my plate away.… And no thank you, I would not like anything else and eat alone and also mentioned the missing other side dish which can you believe it still took another 15 minutes to arrive even though they could clearly see that three of the mains had been finished, and mine had been taken away so what was the point of bringing anything more. This was at least 30 minutes after the main course was served. My husband nearly lost it completely then and told the manager not to insult us by even bringing that to the table at this stage and our friends who had been many times before definitely complained that there was preferential treatment going on and generally this establishment must be short staffed. Thriving on past glory one wonders? We most definitely will not be returning, recommending and although our friends company was great the evening was ruined for all of us and in these economic times that is a real shame. We work hard to enjoy a Saturday night out and do not expect an establishment like this to be so deplorable. They did try to make it up to us by adjusting our bill, nevertheless the damage was done! I fail to see how this restaurant gets any good reviews and repeat custom. Our friends have also reported this on Quango , which it was booked through. Go anywhere else!!

Walked in without a booking and was swiftly accommodated. Service was impeccable. Food was outstanding. Atmosphere was welcoming. Would recommend the lobster linguine. Will definitely be back soon.