GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4.6

Based on 1.174 opinions finded in 1 websites

site_photo4

Nº 501 in 3097 in Leeds

CUSTOMERS TALK ABOUT DISHES WITH..cookedpizza
Score
OpinionsNoteGoogle1.1744.6

comment_iconOpinions

Lovely friendly place for lunch. Great value for money

site_logo

LESLEY WILKES . 2025-03-23

MORE AT Google

I met up with a friend for dinner tonight at Franco’s, and was absolutely amazed with the quality. I’m exceptionally hard to please when it comes to prawns, and usually avoid them for risk of disappointment, but these were plump, juicy beauties! The dishes were flavoursome, the staff friendly. I would happily return.

site_logo

Simon Lee . 2025-02-25

MORE AT Google

Great food an atmosphere looking forward to returning really enjoyed it with friends

site_logo

MARTIN MULLOOLY . 2025-02-22

MORE AT Google

Food is fab here but a word of warning about car parking. Do NOT enter the disabled parking bays in front of the restaurant, even just to drop off passengers (and probably wise not to even if just turning around!), and even if the car park is quiet or empty - as the parking bandits will photograph your car in the disabled space and you will receive a £60 penalty charge through the post.

site_logo

Ian M . 2025-02-17

MORE AT Google

If I could give 6 on service I would.went above and beyond for my sons 30th and the burst balloon.food amazing.5 stats all way for me.

site_logo

Angela Day . 2025-02-13

MORE AT Google

Ordered via justeat which they accepted, and then cancelled later on after 30 mins food prep. Clearly couldn’t be bothered driving to our village. If you won’t deliver, don’t include the postcode. Poor service and not even a courtesy call.

site_logo

Hugh Douglas Roberts AssocRICS . 2025-02-04

MORE AT Google

Thank you for making my little girl’s 6th birthday soooo special. All food and service are amazing 🤩

site_logo

Denise Chen (Denise) . 2025-02-04

MORE AT Google

I must admit I was unsure when I saw the location but was happily surprised. We had a large group and even without pre orders the food was out and with all dinners with no issue. The staff are friendly and care a lot about service. They did it with personality which always makes the dinning experience enjoyable. I can understand why it has such good reviews. Everyone within our party spoke very highly of the meal. Mine was very tasty. Highly recommend!

site_logo

David Fisher . 2025-01-16

MORE AT Google

Visit and eat there with my friends. Definitely would be back again

site_logo

Chris Pro . 2025-01-10

MORE AT Google

Lovely food, service was funny and quick

site_logo

Gemma Stanley . 2025-01-03

MORE AT Google

Absolutely love this place. Have been going with partner for a while but we recently visited with a child who suffers from allergies. Nothing was too much trouble with them ensuring she could eat as best as possible whilst making sure she wasn't at risk.

site_logo

Steve Harwood . 2025-01-03

MORE AT Google

Noisy, busy, friendly family restaurant. Loved our meals, it felt like a local in Italy. Pizzas the stand out dishes for us.

site_logo

LJC 145 . 2024-12-29

MORE AT Google

Always fantastic service and lovely food. A great place for lunch or dinner.

site_logo

Michelle Brook . 2024-12-20

MORE AT Google

Great food, reasonabley priced.

site_logo

Mark Mills . 2024-12-18

MORE AT Google

2024 update. Still as great. Service is top class, food as good as ever. Don’t bother with the chain restaurants at The Springs - come here for proper fresh food! The food here is delicious, and the service always excellent. There is also a deli/sandwich bar serving through lunchtime that’s also worth a try. It’s in a bit of a random spot if you don’t work in the area (middle of a business park) but worth the drive!

site_logo

Dave B . 2024-12-15

MORE AT Google

Great place fabulous food and service as always

site_logo

Shirley Sheridan . 2024-12-14

MORE AT Google

This place is unreal, we are lucky enough to have this fantastic restaurant a stones throw away from our home and we have visited many times but tonight was above exceptional. We wanted fish and were greeted with a variety for fish dishes on the specials menu, halibut was my choice and the monkfish was my husband's choice they both were fantastic, cooked to perfection lightly seasoned but just enough not to spoil the wonderful fresh fish, which might I add was a huge piece. Like I said, the food is always good, and I don't know why this restaurant isn't drowning in food awards. The staff are so professional front of house are always smiling through the pressures of a busy environment, but I have to say whoever the chefs are in the kitchen they should be proud of themselves because the food is exceptional the kind of food that makes your Christmas baubles tingle. Merry Christmas Francos, here's to many more amazing visits. 😙👌🤌

site_logo

Alana Neale . 2024-12-14

MORE AT Google

Lovely food and service with a smile, just a bit noisy.

site_logo

Jane Verity-Smart . 2024-12-03

MORE AT Google

Nice Italian. Very busy which is always a good sign

site_logo

Patricia Webster . 2024-12-03

MORE AT Google

Traditional Italian, good value for money, service friendly and huge portions. The location is great for a works do or family tea. Vibrant cheerful atmosphere.

site_logo

Victoria Bryant . 2024-11-25

MORE AT Google

A traditional Italian, the food and atmosphere fantastic. The owner makes time to speak with you and everyone was sp welcoming and friendly

site_logo

Becky Britton . 2024-11-10

MORE AT Google

Great food and service and atmosphere and franco what a character

site_logo

Geoff mosby . 2024-11-08

MORE AT Google

Excellent service and food was top class

site_logo

Mark Clarke . 2024-10-27

MORE AT Google

Francos is always exceptional food and service

site_logo

Robert Craig . 2024-10-26

MORE AT Google

Superb food and atmosphere, Franco himself sat down with us and makes you feel like family

site_logo

Jamie Bradley . 2024-10-21

MORE AT Google

Always a great food and good service. Nice to see Franco back in the restaurant. Buona salute Franco Snr.

site_logo

Chris Parker . 2024-10-21

MORE AT Google

A properly authentic Italian dining experience that you wouldn’t get from a chain restaurant! Delicious food with plenty of vegan options, convivial service, great atmosphere.

site_logo

Amz Wallace . 2024-10-14

MORE AT Google

What a lovely well kept hotel, very very clean and the room was outstanding 116, shower, bath refreshments and the bed was to die for! Didn't eat hear due to work evening out but looks very nice, would come back 100%

site_logo

brian hastings . 2024-10-08

MORE AT Google

We ended up here on a Friday evening after shopping at the springs. We didn't book, but they fit us in. What a gorgeous restaurant, reminded me of the family Italian restaurants I went to when I was a kid. They were great with our baby and toddler and the food was incredible! A definite recommendation.

site_logo

Chloe Haines . 2024-10-07

MORE AT Google

First time at this restaurant and it’s amazing food is wonderful will be returning thank you for a wonderful night .

site_logo

kimmie laura . 2024-09-28

MORE AT Google

Ford, service excellent. Bit like a canteen though. Would return easily.

site_logo

robert whitaker . 2024-09-20

MORE AT Google

Top food, top quality in congenial surroundings .. we'll be back again n again.

site_logo

Simon Turner . 2024-09-11

MORE AT Google

We managed to book last minute for early evening. We were warmly welcomed and shown to our table. Service was excellent. Food was really nice. Lovely evening.

site_logo

Ann Ingham . 2024-09-09

MORE AT Google

Delicious food with attentive staff. Large portion size so too full for dessert.

site_logo

Ian Marr . 2024-08-26

MORE AT Google

The best Italian in the area. Authentic food and a friendly chat from Franco himself

site_logo

Paul Schofield . 2024-08-13

MORE AT Google

The best Italian in east Leeds. Best wishes to the man in getting over his stroke.

site_logo

Andrew Beaumont . 2024-07-23

MORE AT Google

We go regularly to Franco's and they are absolutely fantastic! A little hidden gem.... very welcoming, great for children of all ages, and the best food. 🫶

site_logo

Hayley Morris . 2024-07-21

MORE AT Google

Very tasty Italian restaurant. The bar was set high when my friend had scallops for starter and they were fantastic. These take genuine skill to cook. We then had pasta, which was also excellent. Prices were quite high, but I'd much rather pay a bit more for this sort of quality than have a cheap, mediocre Italian meal, like at one of the standard chains. Easy recommend, 5*s all round

site_logo

Sam Olesker-Taylor . 2024-07-13

MORE AT Google

Sandwiches and takeaway service absolutely excellent. Women serving at the deli were very nice, polite and attentive. The manager/host who gatekeeps the door has no people skills whatsoever. Restaurant is not busy at all-takeaway side is. Purchased a sandwich at £7.00, sat outside to vape for a few minutes before going back to work. (it was pouring with rain also) I was sat for all of 3 mins. The host came outside to give me a telling off and a lesson in restaurant tax. Apparently, I didn't declare I was going to sit outside-so he subsequently implied I leave the establishment as I wasn't paying to sit outside. There is a way of talking to customers and explaining in a way that is not condescending or disrespectful. They did not want to apologise and the hosts attitude was laughy and patronising-he then called me argumenative as he couldn't explain his reasoning behind wanting me to leave. I have never in my life been asked to leave a restaurant as I didn't declare I was sitting outside. I also did not fit the demographic of the other customers-I may be wrong, however there was no need to behave the way he did... It was unnecessary and impolite. I think he just didn't like how I looked or was not the right 'customer' Shame as the sandwiches were great. Feels like they only want a certain type of people visiting the restaurant. Don't visit if you are of a darker complexion. It's pretty obvious what the issue was here.

site_logo

Vonne Juanitaa . 2024-07-09

MORE AT Google

Tonight we visited Franco’s and it was an exceptional experience from start to finish. Franco and the staff are very welcoming, polite and go above and beyond for their customers offering a wide variety of meals. We highly recommend visiting here… we are regulars and will definitely be visiting again soon 😊😁

site_logo

Mel Dixon . 2024-07-04

MORE AT Google

First time coming and was absolutely amazing. Great service

site_logo

Tony Gledhill . 2024-06-29

MORE AT Google

Absolutely fantastic pizza - 10/10! Quality service too!

site_logo

Tim Hahn . 2024-06-27

MORE AT Google

A lovely place to eat, well looked after by the team. I did find it a bit pricey, compared to other independent Italian restaurants. Would absolutely go back again.

site_logo

Justine Farrell . 2024-06-16

MORE AT Google

Staff are all really nice and chatty here. Always nice with the kids. I've just got back and I've eaten so much I'm going for a lie down.

site_logo

Darren Dodd . 2024-06-14

MORE AT Google

What a fabulous place. Service was excellent and very genuine. Loads of lovely things on the menu made it hard to choose, but everything everyone ordered looked great and was really enjoyed. The smoked haddock pasta was so tasty. Good value for money. Will definitely be back ❤️

site_logo

jennie ringrose . 2024-06-04

MORE AT Google

Family group of 7 in the area after a Sunday morning of activity - we wanted to stick together with a celebration vibe and we all needed to eat. Quick search for options and Franco's won out so we called ahead to check they could take us and rocked up. Hadn't realised how much of a business park it would be in but that just meant there was a good car park out front. It. Was. All. Fantastic! Everything we wanted - extensive menu and brilliant, funny, friendly staff. The food's the thing though and it was all amazing, authentic Italian dishes, cooked fresh and to perfection, and between us we ordered many and various things. Our family felt like part of the Italian family by the end and we are ever grateful for that hospitality. We will certainly be going back. And don't be discouraged by the general outside area of the business park - once inside you could be in Roma. Buon appetito.

site_logo

MrWoodcutter88 . 2024-05-20

MORE AT Google

I doesn't get better, genuine food, genuine service

site_logo

Bo Pedersen . 2024-05-18

MORE AT Google

Been a few times, always excellent food. This time was special as it was for my brother in laws 80th birthday. 8 adults having 2 courses, 2 having 3 courses. Less than £400, brilliant. Very good size portions, will be going again soon for mine and my sons birthday

site_logo

Denise Hood . 2024-05-09

MORE AT Google

Absolutely delicious food, great service and a very nice atmosphere

site_logo

Annie Thornton . 2024-05-07

MORE AT Google

Came here for the first time to celebrate a birthday 40th recommended by family cannot fault the food but had to wait 1 hour 30 mins for our starters then another 50 mins for the mains and asking numerous times how long they then offered us dessert before our main and then one of the waiters said he didn’t even work there was an electrician and was filling in having got our drink orders wrong 4 times the manager then said have a round out drinks for free to then put them on the bill and after we asked how m he was very rude and said u paid for what u were given and then we said we was unhappy with the wait and do we get any sorry or compensation he said no very rude and had all the waiters surround our table when we had children there too we spent a lot of money and can assure you we won’t be going back after our first visit very rude and the wait was ridiculous!

site_logo

Holly Moo . 2024-04-28

MORE AT Google

Great food fabulous service lovely atmosphere..2nd visit and its still fabulous Staff are brilliant It's a place that you must give a try

site_logo

H H . 2024-04-23

MORE AT Google

Great authentic long established restaurant. Lively atmosphere with fresh generously portioned food. Genuine professional service by friendly staff

site_logo

alison . 2024-04-20

MORE AT Google

Always good! Hard to better ! Still as good as ever!!! Still the best restaurant anywhere!

site_logo

Nick Gifford . 2024-04-05

MORE AT Google

Don’t visit!!! You will get a £100 parking fine regardless if you register your vehicle and show the establishment receipt and bank transaction. Avoid at all cost, literally.

site_logo

Mike Hoxhard . 2024-04-03

MORE AT Google

Very rude old owner /old manger

site_logo

Winston HT Tang . 2024-04-03

MORE AT Google

Terrible service, long wait for food and when mentioned it to manager he was rude. I would avoid visiting, food average and over priced.

site_logo

Rachel Kasher . 2024-03-31

MORE AT Google

Went last night, very very busy! You have to book on a weekend to get a table. When it’s that busy yes you have to wait a bit for your food but it’s because they cook everything fresh to order. It’s worth the wait! You can even see into the kitchen!

site_logo

Leonard Smith . 2024-03-31

MORE AT Google

Absolutely incredible food. Recommended by a friend and we couldn't have been happier. Huge portions of delicious food with friendly quick service

site_logo

Sophie Stepney . 2024-03-25

MORE AT Google

Great food, lovely little restaurant. Franco makes the effort to speak to everyone, which adds a nice touch. Thank you 😊

site_logo

Emma “Emma” Shepherd . 2024-03-19

MORE AT Google

Absolutely amazing authentic Italian cuisine. The Bruschettas Gambas (king prawns with garlic and chilli) starter was amazing the best tasting prawns I’ve ever had. Amazing with the kids really lovely staff. Probably the best Italian restaurant in leeds.

site_logo

luke storey . 2024-03-18

MORE AT Google

Visited in March 2024 The Good The food itself was the standout part of our experience at Franco's. It's not streets ahead of many other Italian restaurants in the area, but it certainly holds its own and has some standout dishes (looking at you Tuscan Sausages, Borlotti Beans and Nduja). The location by Thorpe Park, means plenty of parking, lots of people, and will continue to ensure this place remains popular. The Bad Truthfully, there's nothing outright bad. You'll have a good experience here. But back to that location... being in the corner of a nondescript industrial office building means they'll always have an issue generating much of an atmosphere. You're not going to be magically transported to Tuscany or Campania, and the interior decor is quite sparse and basic. But why should they change it? This place is already very popular and has a good reputation locally. Top Tip Dont forget to register your vehicle number plate as you enter the restaurant to ensure the parking remains free

site_logo

Greg Perkin (Reviews) . 2024-03-18

MORE AT Google

Had a lovely meal with family for my eldest son's birthday

site_logo

Antony Kelly . 2024-03-14

MORE AT Google

Little disappointed. My meal came out cold in middle . Took it back they said sorry , returned same said dish heated up . Companion had then finished there's when my came back . Would have been nice to offer a little discount or something , .. hence a 1 star been removed ..

site_logo

carmel bolton . 2024-03-09

MORE AT Google

Never fails to impress. We are regulars here, have been for years and will be for years to come. The staff are superb and the food top notch!

site_logo

Sarah Williamson . 2024-03-03

MORE AT Google

Amazing food, amazing service 🤩🤩🤩🤩

site_logo

Jackie Longbottom . 2024-03-02

MORE AT Google

Went to Franco's this evening and thought the food was delicious itvis very expensive for what you get I order chicken in a mushroom and wi e sauce it was a chicken thigh in sauce cost 25 pound also order brocoli and herb roasted potato's which was another 11 pound and I only got two stems of broccoli and 3 potato's halfed left a bit disappointed we also ordered garlic bread but never got it

site_logo

amanda leaf . 2024-03-02

MORE AT Google

Wonderful place. huge portions. Lovely atmosphere. Staff are very friendly and hilarious.

site_logo

Scott Awesome . 2024-02-23

MORE AT Google

We go quite often. Hubby loves the fillet steak. Always excellent service.

site_logo

Angela Broadhead . 2024-02-19

MORE AT Google

The best Italian food around! Could not recommend this place enough! Food is always delicious and service is always top class!

site_logo

Emily Essien . 2024-02-16

MORE AT Google

Amazing Italian food, one of the best steaks I’ve ever had, never had a bad meal at Francos!

site_logo

Cat Pickles . 2024-02-09

MORE AT Google

Came her to have a quick lunch whilst shopping. Ended up ordering more than we needed but still finished it. Whilst the staff is very friendly, they’re just a little niggle. When I told them I was sharing with a three year old, they failed to let me know that the dishes were cooked with chillies. Maybe it was my fault for not seeing it on the menu but it should have been pointed out to me. Ordered spaghetti for the little one afterwards but served linguine and whilst not a major prob, the little one did point out it wasn’t round enough lol. He ate it all tho! Asked for strawberry ice cream and was given strawberry sorbet. Again it might not be a big thing but sometimes if it’s not what is ordered, at least let us know before serving it to see whether it was okay first.

site_logo

Lisa H . 2024-02-06

MORE AT Google

Nice Italian restaurant, traditional with lots of options. Gluten free options too

site_logo

Alan N . 2024-01-29

MORE AT Google

Way too much garlic in everything, I love garlic but its definitely overpowering in volume in everything.

site_logo

Yorkshire_Dude 32 . 2024-01-21

MORE AT Google

So recommend Fanco’s beautiful food lovely atmosphere, and excellent service. Please try🤓👍

site_logo

Peter Williams . 2023-12-20

MORE AT Google

Very attentive waiters Food superb

site_logo

Jan Tetley . 2023-12-09

MORE AT Google

Visited here on a Tuesday evening, have to say I’ve never been before but was impressed with how busy it was. My guests and I also met Franko himself who was a great character. An old school Italian chef who knows his game. In that regard, the food was genuinely quality. Everyone was impressed with it the standard. It was my first visit but won’t be my last. Very impressed.

site_logo

Rebel DC . 2023-12-06

MORE AT Google

Lucky find while visiting the area

site_logo

Linda Adam . 2023-11-27

MORE AT Google

The food was really nice but it is expensive. Our part of the bill came to £65 for 3 of us which only included 2 adult mains, a kid's meal, dessert and a (£9) glass of white wine. Also, the place is really noisy. I was struggling to hear the person sat opposite me, never mind the others along the long table that our party of 15 were sat at.

site_logo

Steve Bedford . 2023-11-21

MORE AT Google

This place is highly recommended the food is amazing you gotta go xx

site_logo

David Ruckledge . 2023-11-12

MORE AT Google

Wow! What a find! The nicest meal i have had in years. Every meal was delicious and the portions were very generous. Service was amazing too. Everything was just right!

site_logo

Caroline Balaam . 2023-11-11

MORE AT Google

We’ve visited a few times for lunch and have tried a variety of things on the menu from the mushroom and bruschetta starters through to pasta, pizza and chicken dishes. This is an authentic Italian restaurant and the food is absolutely delicious! Freshly made, beautiful flavours and excellent service from the staff. They regularly accommodate us with our mum who is in a wheelchair and they have good disabled facilities available. It’s not cheap but you get what you pay for and you won’t be disappointed! X

site_logo

Alex Brandt . 2023-11-04

MORE AT Google

Really nice food. Really great staff. Wonderful restaurant.

site_logo

matt fisher . 2023-11-02

MORE AT Google

Amazing! I recommend the monkfish!

site_logo

Spike R . 2023-10-26

MORE AT Google

Overall, excellent. Light pizza and beautiful carbonara sauce.

site_logo

Sonya Anderson . 2023-10-14

MORE AT Google

I’ve eaten there two nights in a row while on a business trip and had some really good, authentic food served with passion. The seasonal sea bass plate was absolutely great, the handmade lobster ravioli were awesome. I hesitated to go for 4 stars only because the decor is quite simplistic, but on reflection, this place is all about what’s in the plate. Happy to recommend, it feels like a genuine family place.

site_logo

Benoit Laflamme . 2023-10-12

MORE AT Google

Traditional Italian, great food and atmosphere

site_logo

Kate Goldring . 2023-10-08

MORE AT Google

Very friendly atmosphere, the food is second to none ,and the service is impeccable, and the atmosphere is excellent. Its worth checking out.

site_logo

Andrew Kelly . 2023-10-03

MORE AT Google

Excellent food service and company

site_logo

Tony Baker . 2023-10-01

MORE AT Google

One of my favourite places on Leeds. The food is always amazing and the service is great. Always recommend it to people.

site_logo

Heather Amos . 2023-09-27

MORE AT Google

This is the kind of tasty Italian food food that I've been looking for. I love that the owner takes his time to go around to reach table and speaks with diners. Portion sizes are generous. Good variety of options.

site_logo

Shantelle Williams . 2023-09-24

MORE AT Google

Fantastic food, service is above and beyond, can't wait to get back here. Really really good.

site_logo

marcus bingley . 2023-09-17

MORE AT Google

Delicious food and good service.

site_logo

Sarah Mcclean . 2023-09-13

MORE AT Google

We recently visited for our first meal at Franco's, and what an experience it was! We've visited The Springs since it opened and somehow never knew that this place existed. The food was authentic and delicious. The scallops I had as a starter are the best I've had. All of the staff were very friendly and attentive. But for Franco to take the time to speak with us at our table was the cherry on the cake. And what a character he is! 😁 We'll be back, and you should go too!

site_logo

Nick Smith . 2023-09-10

MORE AT Google

Loved it, great Italian run by Italians...who would want more! The food was amazing and the staff were welcoming and funny. Would come here again!!!

site_logo

Dave Kerton . 2023-09-09

MORE AT Google

Food was amazing, staff are all very friendly. It was a very busy Friday evening and it was rather noisy. Will definitely go again but maybe book to go earlier when it's not so busy

site_logo

Vikki Capes . 2023-09-05

MORE AT Google

Lovely staff and a beautiful meal.

site_logo

Zara . 2023-09-02

MORE AT Google

Was a lovely meal for my Aunties 80th Birthday. Thanks to the team

site_logo

Wozza . 2023-08-31

MORE AT Google

Cannot recommend enough, incredible service, very friendly and delicious food which is very well priced. Can't wait to go back!

site_logo

EssBee . 2023-08-25

MORE AT Google

Always a great place our go to Italian restaurant

site_logo

Daryl Lamb . 2023-08-23

MORE AT Google

Had a prawn brucetta starter which was lovely, however the vegetarian calzone was bland, my partner also thought the same with his meat pizza. Service wasn't amazing, thought some members of staff came across quite rude.

site_logo

Helen Coco . 2023-08-12

MORE AT Google

Similary restaurants in Yorkshire and The Humber

restaurant_img
4.6

1075 Opinions

location-icon228 Roundhay Rd, Harehills, Leeds LS8 5AA, United Kingdom
outdoor_seating_360022takeaway_360022delivery_360022

Amazing food been a regular customer for a few years always order on über eats and the food is always fresh, tasty and worth the money. 🙌🏻

restaurant_img
4.6

1954 Opinions

location-icon151 Dewsbury Road, Leeds LS11 5NW England
American
outdoor_seating_264110takeaway_264110delivery_264110

Very good service from chahat, food was amazing

restaurant_img
4.6

107 Opinions

location-icon60 Bradford Rd, East Ardsley, Wakefield WF3 2EY, United Kingdom
outdoor_seating_375411takeaway_375411delivery_375411

10/10 the girls from the office love coming here for dinner, the variety is amazing! And the girls who work there are so lovely x

restaurant_img
4.6

830 Opinions

location-icon283 Roundhay Rd, Harehills, Leeds LS8 4HS, United Kingdom
outdoor_seating_385617takeaway_385617delivery_385617

Incredible food, some of the best in Leeds. Nice calm atmosphere

restaurant_img
4.6

210 Opinions

location-icon69 Town St, Farsley, Pudsey LS28 5HX, United Kingdom
outdoor_seating_380651takeaway_380651delivery_380651

Atmosphere is great, very chilled and cozy. Unfortunately the food is where it all goes wrong. The chicken Kyiv burger was flavourless (not even a hint of garlic) and very, very overcooked. The chicken portion was tiny too. Our "loaded" fries came cold and when we complained, we were handed back the same dish but microwaved - which the waitress has handled! Our beef burger was pretty good though, albeit all the food is very overpriced. Would return for a drink, but certainly not for food!