Franco Manca Belsize in Camden

Horrible service, The manager is not paying attention, he is walking around and doesn’t paying attention to customers. We had horrible experience here and never coming back. He didn’t even apologize about not paying attention so we decided to leave instead of ordering and spending quality time here.

Good place for a cheap vegan pizza that's okay, slight bitter after taste. Can't beat £6.95 though!

Very poor service, really low-quality food, and mean staff that leaves much to be desired. Although it wasn’t busy, we were seated almost in the passage, nearby biggest chaos and noise from the kitchen etc. The waiters seemed to have been hired the day before, lacking experience, passion, and empathy, and were very unpleasant. The bill included a tip, even though there were two options on the bill: with or without a tip. Unfortunately, the waiter charged us so quickly that we didn’t have a chance to opt for the lower amount without a tip, which was optional. There was zero communication, zero questions if the food was ok, zero interest. The bill was quite high, relatively too much for the quality of the food, which was worse than what you’d get from a food stall at any station. I visit many restaurants, both very expensive and cheap, but this one should be avoided.

Really familiar environment types or Italians. Pizza top

Shoutout to Jack, great waiter was super lovely

Friendly and helpful staff :) Excellent service :) Taste pizza and delicious lemonade :) I'm so hungry and very happy to be here and for only ten pounds - a lunch promotion to try the masterfully prepared pizza and wonderful lemonade ❤️ I recommend it!

We stopped by chance, large place, friendly staff. Good pizza. Opportunity for lunch to get pizza + drink for £10 so not bad.

We pizza-hopped at this place, and the veggie slices were like a flavor explosion! But that service charge? It's like paying extra for pizza karma.

Great service! Giovanni was an amazing server and took great care of us.

This is our local Franco Manca restaurant, we come here often and we certainly like it. The food is good, the place is nice and the staff, Giovanni in particular, are all very welcoming.

Delicious pizza and food very nice environment! I am very fussy about good quality pizza and can assure that with wood-fired oven the pizza is perfect! There is also an organic Wine from Italy of exquisite quality - Simona and her staff are very friendly Highly recommended!

Jack was a lovely server who made us laugh throughout his service, lovely dinner

We aren’t living in London that long and we were missing good pizza, Franco Manco’s is THE place, me and my fiancé had my parents over, we wandered in and were amazed. The food was fantastic and service was impeccable. Number 6 was a must. Great service from our waiter Jack, an absolute gentleman and very helpful with dietary needs. We will be back again.

Good pizza, great kids menu, and lunch deals are good value !

Good experience generally. Great food and good value. Rado provided excellent service. Will be back

Terrible service- waitress refused to seat us outside on a warm sunny evening at 9pm!!!

Great place, indoor and outdoor seats are available. Friendly staff and quick service. Number 10 pizza was yummy! 😋

Good consistent quality pizza that we all like from Franco Manca. The only reason it gets 4 out of 5 is that the size of the pizza is smaller than other locations. Otherwise, the quality is good and the service was fine. It wasn’t busy at noon / 1 pm on a Sunday.

We were there yesterday and we were served By wonderful Giovanni. The food was great. Giovanni was very polite, kind and professional. Thank you so much.

As always, friendly, great good and super value, kids friendly too!

Good food, relaxed atmosphere, good prices.

Great tasting pizza and service at an affordable price! Would go again ◡̈

Pizza was ok, but took forever. Tap beer was undrinkable … asked for another one, it was worse … bad service, and expensive for what you get …

Great pizzas, nice outside sitting area.

In my opinion it could have been more Chorizzo. But it was amazing

Nice food and great atmosphere.

Great Pizzeria, amazing welcoming from Chef Marco. Thank you guys for everything. I'll be back sure.

Amazing welcoming from all staff especially from Chef Marco. Pizzas were DELICIOUS.... flavour INCREDIBLE. GOOD SERVICE AT ALL. THANK YOU GUYS. SURELY WE'LL BE BACK IN BELSIZE PARK.

Excellent service and food! All the waiters are friendly and very efficient.

Syd was a great server. The gluten free base is second to none. Amazing. The topping selection is better than the typical chain pizza gaff. This place is good. A lot of giggly hipsters though, might be the location.

Visited this branch today and I highly recommend it.Food was delicious and the staff have been very kind and friendly . They also have a lovely terrace where you can enjoy the sun. Thank you!

If anything is more effective than getting monthly Ozempic shots when it comes to weight loss, it’s buying a property around Primrose Hill. The place is decent for the neighborhood, I guess, since everything at the restaurants and cafes around the Regent’s Park tastes like void mayo.

I can say with full confidence that it was an absolutely remarkable experience. From the moment we stepped into the restaurant until the last slice of pizza, everything was perfect. The services are impeccable. The staff is friendly, attentive, and very well-trained. We were greeted with smiles.

We were overcharged for our meal and were not treated very politely when we tried to solve the problem with the staff member. Not visiting again.

Have been visiting at lunch today.Food was amazing and the staff really helpful and friendly.They even offered us a lunch deal which was incredibly cheap , we got a lovely homemade lemonade and pizza

I had lunch here today, and it was delicious. Pizza was so nice and staff very friendly. Thank you 😊

Been visiting this place on Monday eve and had a lovely experience .Pizza was delicious and the staff was amazing .Would definitely come back again!

Dario was great and the food was delicious! My 3 yr old loved learning about the very hot pizza oven.

My stomach killed me after it the pizza isn't cooked properly I had diarrhoea.....apologies for the word but its not OK to feel that sick the pasta doesn't settle long enough and they cook it so that's why the sore stomach

I'm visiting London from Canada and staying in my favourite part of the city - Belsize Park. It's lovely and green and out of the fray of Central London...and full of great restaurants and coffee places. The perfect place to return to at the end of a day. I'm a happy solo traveler. I've been to the Marco Franca twice in the last six days. They serve very good pizza...some of the best I've ever had. And yes - the sour dough crusts are stellar. I left after my first visit perfectly happy and with absolutely no complaints...great food, good beer, great service. I was back there for the second time last evening. Again, the pizza was great and so was the wine this time. But the service...not so much. They had a very busy patio, but I asked for a table inside because I'm sun/heat sensitive because of medications I'm on...and I'm a fan of AC. As far as I could tell I was the only customer inside the restaurant. I had to flag someone down to take my order, and then again when I was ready to leave and wanted my bill. Particularly when I was asking for/waiting for my bill I was made to feel as though I was nuisance...not the impression you want to create for your customers. Yes, you had a busy patio. And I was not on the patio. But, you can do waaay better - you did the first time I was there. Just something for you to think about going forward.

Just left Franco Manco. I never had such a horrible customer service experience before. I sat down at a table outside. The waitress camr outside more than 5 times, took orders and served all other tables except for mine. I kept waiving at her and I saw she saw me and ignored me on purpose. It was a blinde young girl. After waiting 15 mintes in the heat thirsty waiting to at elast get a drink I was infuraited when I saw that she saw me and turned her head the other way to get back to the store. I sat at Pizza Express 1 min away and was served immediately. Shame on you. I will never visit again

The cocktails are pathetically served in a small tumbler and are flat. Service is bland and apathetic. Staff don’t check in and many customers have to approach them for items that they’ve forgotten to serve. I like Franco Manca but this particular restaurant really lets the brand down.

Was just there for a drink with my wife. I'm appalled. We were greeted offhandly. Not even a question of where we would like to sit. There were 2 staff members on the floor serving ONE table... We sat down, hoping we would get some service. After 15 minutes, no one had spoken to us or even communicated what was going on. We eventually got up and left. Time and date of visit (10 May - 14:10).

WHY THE EXORBITANT PRICE HIKE!?!? Year after year! Please don’t say due to the increase in food prices…it’s not a “relative” price hike. Sorry but no justification for it….sadly we are boycotting same with our friends and family:/ it’s just not OK

Pizza crust was nice and puffy around the edges but limp and lifeless in the center.

Excellent pizza, quick service and the dips are well worth getting

Great place to celebrate your son’s 18th Birthday Party. It was 16 of us for on Sunday for lunch and everything was perfect.

Food was good and fast. Service and location was also great!

First pizza was burnt, but manager kindly replaced it. Very tasty and big pizza. Awesome service.

We had a quick lunchtime pizza. Very tasty.

I recently had the pleasure of dining at Franca Manca in Belsize Park and received outstanding service from Dario. While visiting the Royal Free Hospital and attending to my wife who had just given birth, Dario's exceptional service stood out. Despite the stressful circumstances, Dario's calm and reassuring demeanor made me feel at ease. His attentiveness and warmth made our dining experience truly enjoyable. Having been to several Franca Manca locations, I can confidently say that Dario's service was the best I've experienced.

Lovely place, the staff especially Ilaria, make you fell like at home

Love Franco manca! Pizza is great but service at this branch was very slow. They do have a seating area good for dogs too.

We had a lovely lunch here today. The waiter was friendly and kind, pizza was great and the service was also very fast. We will be back for sure.

The food was delicious, can't wait to come again. thanks Cristian you are the best pizza chef

Great place, friendly staff and delicious pizza.

Really delicious sourdough pizza and great value. Lovely service . Family friendly. Sat us at a comfortable table with space for our baby’s pram.

Great place. The staff are amazing.

Totally burnt and bad taste pizza as you can see on the picture. Very disappointed of getting this piece of cardboard. Normally the taste is great as I have been a long time customer for Franco Manca. I had family gathering and it’s been one of the worst experiences for them and also for me. Tasteless and not the quality and experience. Feel I have been ripped. What it was supposed to be a great family experience has turned into a nightmare.

Dario and Ilaria were amazing. We had a booking for 20 people for a child’s birthday party and we had a great time. Dario was so friendly and attentive and patient with the kids and Ilaria also. Our food came out quickly and it was delicious! We felt at home and we will definitely be going back!

Franco Manco Belsize Park is my favourite spot for delicious pizza, great wine and a lovely atmosphere. The staff are wonderful too - courteous, friendly and helpful. Highly recommended.

Ordered on Uber eats and pizza arrived cold. Stale dough. Not much flavour. Terrible. Never ordering from here or Uber eats again.

Lovely pizza, lovely restaurant and Bea was excellent.

Lovely pizza. Efficient service. Friendly staff. Would come again!

Restaurant has a very nice industrial feel very clean. My server was very friendly, and the service was quick! I had the garlic bread as well as margarita pizza with added spicy salami. The garlic bread was just a pizza with slices of garlic and a bit of seasoning, not very flavorful but not bad either. The pizza was okay as well. The crust was nice but a little on the plain side. Restaurant and service were great food wasn't bad but wasn't great either.

Very good pizza, nice place and very welcoming staff

Staff accogliente e pizza buona. Lo raccomando assolutamente

Pizza buona, locale molto carino e la manager Ilaria è stata molto gentile a spiegarci il menù in italiano

Great to come with kids, they have enough space to run around and food served quickly,and it was delicious. We ordered 4 pizzas for 4 and 4 children and it was enough for us and for the kids. We came there when it was extremely rainy outside and the staff were extremely nice and helpful, they served us super quickly as the kids were really tired and hungry. So all in all, really great place to visit, especially with hungry kids :)

Cute and friendly, fantastic atmosphere! Helpful and kind staff. Thank you!

Very nice place, happy to visit it again!

Super service and pizza out of this world. Wine bottle prices have gone to Mars!

Pizza is ok but I prefer salads.

Had a pizza for take away. First time trying it, so delicious. Highly recommend it. Staff were friendly as well

I ordered collection takeaway for a set time and arrived within a few minutes of that set time. The pizzas were prepaid and there waiting for me - great - so I was in and out in 15 seconds. Got home to find they were stone cold.

Delicious pizzas at reasonable prices. Friendly, helpful staff.

Delicious pizza and very well priced

As a large group of 46 we enjoyed a great night. The food and service were great. The pizzas were amazing and Rodo who looked after our group provided a great service. We would definitely recommend and look forward to a return visit when in the area again.

Well recommend. Excellent pizza. Wonderful service.

If not for the lack of choice in the neighbourhood, I would never come back. Service was terrible. We got shown a table and no one can to give us the menu. After asking for the menu, I got a piece of paper that had been crunched up. Staff made mistakes with the order and we never got our sides. Very unpleasant experience to be honest.

Amazing Lizzie always! And really lovely service! Love coming here!

A waitress called ‘Bea’ provided an excellent service. Food arrived in good time and the experience was fantastic. Definitely going back!

This was a fantastic experience. Brillint atmosphere which was important for my two autisitc children. Great service, very quick and possibly the best pizza i have ever had.

Heerlijk gegeten in een fijne ongedwongen sfeer. Personeel (Dario 👍) is erg vriendelijk. Aanrader!

Great evening and great food. Thank you for accommodating a large party at late notice. Thank you for looking after us so well

Waitress called Ilaria was the most wonderful person and incredibly kind to our big table of 8 even with us all speaking over each other, very lovely evening!

Prima te doen, vriendelijke, behulpzame bediening.

This is my favourite pizza place in all of London. As a big pizza lover I have tried pizzas all over the town, but these guys are winning! The pizza is fresh from the stone oven, dough is perfectisimisimissimo, and the topings are also great. My favourite is meat special with salami milanese and burrata. Soooo, anyone around Camden, find your time to come to this place (inside or outside) you wont hesitate! Cheers to Ilaria, Franci, Dario and whole team! Best, Ctibi

Sassy service but decent food. Aubergine parmigiana was lush, the two pizzas spanned delightful and average. So overall a satisfying experience. Lovely outdoor terrace. Dog friendly.

Not a decent pizza at all. The pizza past was watery the ingredients were poor and not tasty. Not recommended.

Lovely pizza. Good service, and incredibly good value, without having to go through the usual app and voucher nonsense. It's easy to see why the place has become so popular. The relatively small menu will deter some (no pasta options) but that's not the point. It's all about the pizza. An overall very enjoyable experience.

As a local, this has always been consistently the best place to eat out informally for miles around. Not only are the pizzas expertly made (as is already well-known) but the staff too always seem to be a cut above in both efficiency and friendliness. Yesterday evening I visited for the first time in a while to find a new Manager recently installed. Illaria took our already good experience up to even another level: warm. attentive and genuinely on a mission to give us the best experience possible (we were on the lovely outdoor terrace.). Her winning mood was infectious and added to our enjoyment of being here. Somehow the food seemed to taste even better because of it!

Belsize Park Franco Manca should take a trip to Bermondsey branch to see how a pizza restaurant should be run. Pizza had sloppy, wet undercooked base, guy next to me sent his back (twice) then walked out without eating it. The Heavy Metal music playing at volume 10 sucked all the atmosphere out of the place, no one could hear anyone else talk. This is supposed to be a restaurant guys, not a night club!! Monitor the food quality too please.

It's an excellent place to eat. Cheap pizzas. It can improve a bit more the menu and have more options, especially for vegans. The tiramisu is one of the best in town.

What an amazing experience we had, thanks to Bruno and the team, if you do look for night out, good food and outstanding service, easygoing and chilled atmosphere , this is the place, food was just amazing, we had two pizzas, sharer while waiting and bottle of red. Left with full belly’s and happy, looking forward for the next time. And I finished my dinner with delicious limoncello, just felt right thing to do. Can’t recommend enough. Thanks again.

Very quick for takeaway. Good service. Great food.

Pizza isn’t really very Italian because it’s soggy and not like other places.

Food arrived pracrically stone cold, the pizza was uncut, how does a pizza arrive 30 minutes after ordering cold? I'm absolutely fine eating cold pizza, not after I just ordered it though, what's the deal?! And staff beig too lazy to slice it up, come on now? Food was nothing to write home about either to be honest. Considering this was my first time ordering from here, I won't be again.

Great pizza joint! I usually don't like chains when it comes to pizza but Franco manca nails it. True Italian taste !

The food was nice and delivery was hot