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4.0

Based on 72 opinions finded in 1 websites

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Nº 612 in 1205 in Wandsworth

Nº 64 of 97 Italian in Wandsworth

CUSTOMERS TALK ABOUT DISHES WITH..pizza
Score
OpinionsNoteTripAdvisor724.0

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Really great customer service. On the night my partner and I ate here, we weren't informed that it was cash only when we made our order as there was a fault on the card machies. When it came time to pay the bill we were told that they could only accept cash. I was ready to go home, leaving my partner as collateral :) to get the cash, but the Manager was wonderful. She told us that as we had not been told before ordering, she felt the service provided to us was not adequate but she was sure the food was great and that we would be back in the future so told us the meal was on the house. We told her again it would not be a problem to get the cash, but she was so sure that the quality of the food spoke for itself and that we would be back that she insisted. I thought this went above and beyond and we are absolutely going back because indeed the food was pretty amazing!!

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Nadia P . 2024-08-19

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I enjoyed tonight having dinner in Franco Manca at Tooting Broadway. Thanks to Ana for to provide an excellent service and kind welcoming. Also, I am very grateful to Luis that prepared that delicious and customised pizza that only the Franco Manca's Cheff is able to prepare with the traditional way in the stone oven that makes unforgettable experience delighting of the Mediterranean cussine. Thanks for to make me feel at home. Thanks to all the team for the good job making a kind environment.

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C C . 2024-02-19

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Great service from Szintia, she was very helpful. Great value for money on the lunchtime offer. Pizza was delicious and arrived quickly.

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Jennifer . 2023-09-28

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tasty food. good service we chose pizza bread with dips and a kind of antipasta, eggplant and tiramissu (we chose only vegeterian dishes)

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אפרת מחולון . 2023-07-30

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Perfect pizza and Nico treated us like royalty. The vegetarian special and the meat special were particularly good. Thank you.

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edjcmonteith . 2023-06-29

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This is my favorite pizza place in London, price range is good, thin crust pizza with fresh ingredients and the garlic dip for the leftovers pieces is just incredible !

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Anthony T . 2023-06-27

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I was looking for a easy dinner during my stay near Wimbledon. Pizza sounded like a reasonable option. The restaurant is clean and offers good tables. I ordered pizza 7. The delivery was fast and good. Taste could have been better. For me too fatty, i don’t like it when I look at my pizza and see fat floating on my pizza. It should be dry on top of my pizza. Taste was spicy, exactly what I hoped for, also due to the extra green spicy pepperoni’s I ordered extra on my pizza. Nice that you can order some extra’s on the pizza, allthough 2,5£ for some pieces of green pepper is a bit expensive Taste okay, but Not the wat I prefer my pizza Price little high

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M7295CWmiket . 2023-01-12

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Couldn’t believe how rude the waiter was had never seen anything like it. We waited to be seated but we were ignored so just picked a table ourselves to sit at.. the waiter came to take our order but didn’t even greet us just stood in silence waiting for us to say what we wanted. We kindly asked for water and a jug was placed at our table with no cups had to go and grab some off another table. The food was good and came swiftly however would not return on the basis of how we were treated. The waiter quite literally didn’t say a word to us for the whole time we were there. We asked to pay without service charge on this basis and only realised after we were still charged this. Do not recommend.

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amberrev234 . 2022-12-11

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Mi sono fermata qui per un pranzo veloce. Pizza pazzesca: gustosa, saporita e non pesante. Fatta proprio come piace a me: con un bel bordo alto, soffice non gommoso! Complimenti al pizzaiolo 👏🏼

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JustineN1323 . 2022-05-17

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We rounded up our bill but the waiter demanded we pay the full 12.5% service charge. Didn’t think this would be a problem, as it was optional and we did want to leave a tip. Never seen anything like this. Won’t be going here again. Service wasn’t great throughout the meal too.

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benhE8259DT . 2021-10-14

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Really is just another chain pizza restaurant with a mediocre menu, never anything exciting and doesn’t compare to other pizza places unfortunately. There are so many local pizza restaurants nearby that are 10x better. This place is ok. Also ordered from Uber Eats recently and it arrived frozen cold and it was an absolute mess, zero presentation standards. I tried to get money back or some sort of compensation but I received nothing. Really not great, if you want some really good food, head next door (in the next market) and visit The Joint. Best ribs and burgers in the world!

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HendReview . 2021-01-31

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Great meal experience - my daughter & I had two lovely pizzas followed by tiramisu & chocolate cake & ice cream. Excellent service from manager, waiters & chefs. There was a slight issue with my pizza but it was dealt with in a thoughtful and professional manner. We hope to return soon.

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MunchieMun . 2020-08-22

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After a long time, we finally visited Franco Manco. We were not disappointed. Delicious pizzas, staff very friendly and make sure everything is ok on our table. We feel welcome and we know we will feel good there. Thank you, we love this place! We recommend it to everyone!

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kaskrzywda95 . 2020-08-14

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We've never had a problem with Franco Manca before but we ordered 2 vegan pizza's through Uber Eats and the delivery guy was given 3 meat pizzas by someone at Franco Manca. We then told him it was incorrect and gave them back and called Franco Manca and they kept trying to blame the delivery driver then eventually admitted that our pizzas were actually sat at their restaurant but they wouldn't send anyone to deliver them and we had to collect them. They said they would only warm them when we asked them to remake them but eventually gave in. This was after we were hung up on mid-discussion. We've never had service like this from FM and wonder why now. Judging by recent reviews it looks like the management might have changed.

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Hannah P . 2020-03-17

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Franco Manca is the only place where I can finish a whole pizza by myself! I love the pizza here, always fresh and always delicious. The prices of the pizzas are also very affordable.

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LSanderson88 . 2020-01-07

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Terrible experience in one of our favourite chains. Ordered in a group of 7, one drink and food order completely missed. When the missed pizza finally arrived it had a big hair on it. Our guest ended up eating her pizza after we had all finished - it was so late. Staff unapologetic and claimed the hair was ours, holding it up to the light as the rest of the table were eating, which was enough to put everyone off. When paying we were charged incorrectly twice, which was the managers fault, and shouted after us as we left. All seemed very out of control and lacking any form of customer service.

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Jambomac101 . 2019-12-30

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I knew the old manager of this branch of Franco Manca and he was a really great manager and was always smiling and funny. Instead, the new one (I think it’s a new one) is very rude and gave me and my friends such an unwelcoming welcome. He has no manners on how to treat the clients and I asked him for a table for 5 in a gentle way by showing him 5 with my hand and he got rude to me saying that I didn’t ask properly. Me as a civilised person I smiled and said I’m sorry for saying it in a way that you might not appreciate. I turn around and this guy says “n**gro di M***a” now the funniest part of this review will come... I speak Italian and this guy said shi*ty ni*ga. Imagine saying this to your client for no apparent reason. Used to love this branch with the old manager but now with this “waste man” I think they’re going to go downhill. I would like to Franco manca to make an intervention because this is not HOW you treat customers. He gave me the vibe of a conservative Italian full of himself and pride. Disgraceful and disgusting experience.

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sinethm2019 . 2019-12-01

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We love Franco Manca so much – it is actually my favourite pizza place in London. However the service at this Franco was so, so bad. The manager made us feel really unwelcome and like we were bothering him by just being there. We did...

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Thewiseoldowl8000 . 2019-10-14

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Our daughter loves Franco Manca. We’ve eaten in many branches and although the pizza at the Tooting branch was as good as at other branches, the environment isn’t that great. We sat outside as nothing available inside. The restaurant is totally open though, just like...

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Familybreaks . 2019-09-30

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Ordered take-away through Uber Eats; when it arrived all food was stone cold. Tried ringing the restaurant and no answer. Complained on UberEats and about as unhelpful as they could possibly be (know this isn’t the restaurants fault but they have chosen to use UE...

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LondonLocal2007 . 2019-09-09

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We keep going back to Franco Manca for the number 5! Simple, flavoursome and good value. This is almost a pop-up in the Tooting Market. The Sicilian waiter was friendly, knowledgable and kind. And, he promised that his mother's Limoncello would be here soon. Recommended...

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Matthew H . 2019-04-26

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Had lunch here on a Tuesday. Was not too busy. Service was good and friendly. My daughter was unsure as to whether to have the hot pesto in case it was too hot, so they brought some to try. Great way to up-sell as she...

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Campergirl4 . 2019-02-22

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I used to go the the one in Brixton many years ago when it was the only one in town. Since then I have tried few of them and the one in Tooting is not that great. The one in Balham does better pizzas.

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sandrinev769 . 2019-02-17

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We have eaten at this Franco Manca three times for dinner and the food is always really good and reasonably priced. For the food alone, I would give 5*. However twice when we have sat upstairs, there’s been a rowdy drunk group next to us...

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JenR406 . 2019-02-03

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Really enjoyed our pizzas. Simple menu but quality ingredients. We ordered one gluten free, they only have the one oven for cooking pizzas, but that wasn't an issue for us fortunately, but be aware. The setting in Tooting market is fabulous. Will definitely visit again!

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Rikaliyorki . 2019-01-20

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We loved visiting this little gem. The staff couldn't have been more helpful and the pizzas were excellent. It was very busy when we visited, but we were given space to relax and were not put under any pressure to hurry. We will definitely be...

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Janice D . 2019-01-06

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Staff here are always really friendly and remember us from regular visits! The Pizza never fails to be amazing, none of us eat meat and the vegetarian creations are always excellent! The house wine is good too! :)

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77Cat77 . 2018-11-25

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Yes, it might not be quite what you were expecting to eat in Tooting Market but I actually think this is one of the best restaurants there. Very affordable and great quality. When I explained I didn't want olives the staff encouraged me to choose...

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John D . 2018-11-19

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Epic pizza!! Thank you Flavio and Ignacio for amazing service and lots of friendly people cia bella!!

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Richard P . 2018-11-13

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Great pizza, I often have lunch there. Thank you Flavio, for creating an enjoyable atmosphere and for the smiling hour you always provide me.

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Silvia A . 2018-11-09

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Thanks for great service Flavio! He explained me all I needed. He's smiling, funny and very helpful. I'll be back! See you!

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Wanderer42925398783 . 2018-11-01

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First time (but not the last) in this branch, the pizza (new number 7) and the aperol were amazing! The staff is very friendly and fun! Definitely recommended!

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UnknownC10 . 2018-10-14

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We had the best time at FM in Tooting market. Pizza was great and the staff really makes the difference. Ignazio treated us so well and we had great fun. Please come for a visit if you are in Tooting.

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effettoseppia . 2018-09-14

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Today at the luch time we had the pleasure to explore the Franco Manca restaurant in Tooting. We were in five and although was quite busy as for the lunch time on Saturday, the staff have organised the table for us as fast as they...

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Karina S . 2018-07-21

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The food is fast, and so reasonably priced for London. I’ve eaten here a few times in my own now and it’s always a great experience. Just wished I lived in London so I could come with friends!

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48georginah . 2018-07-15

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Had great service by everyone, Adriano in particular was a fantastic waiter. Food was delicious and so reasonable. Definitely recommend to anyone wanting a friendly and fun atmosphere.

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marinanorth . 2018-06-23

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What a fantastic time I had in Franco manco the tooting Broadway branch!!!!!!! Adriano was super helpful. Would come back.

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jsmantiaye92 . 2018-06-22

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I was in London for a few days (13/5/18) visiting family (just processing the receipts now! :) ) and my sister and nephew recommended eating in Tooting Market and Franco Manca in particular. The male greeter was surly and unfriendly pointing the 4 of us...

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Tony W . 2018-05-31

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Great food and service, fun atmosphere and reliable each time. Good quality ingredients and different to your standard chain pizza place!

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Ben L . 2018-05-09

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Service was poor. Two attempts to order a glass of wine and still ended up without what I asked for. Pizza ok but one was quite underdone. Restaurant was empty but still moved to.tiny two person table in middle of walkway in the market. Shame...

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ChristineS5899 . 2018-04-14

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Tonight we went to Franco Manca in Tooting to celebrate the birthday. The staff was super friendly, they adviced us to try a new pizza in their menu - was incredibly tasty! Also the wine was delicious and service was really fast, therefore we spent...

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Karina S . 2018-04-14

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Superb pizza added by superb service. Jossophina and Sarah gave us a night to remember and made our eve in tooting so perfect

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Tom C . 2018-04-14

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Enjoyed a good pizza here; I would recommend it. I had the #4 With ham, mozzarella, Buffalo ricotta, and wild mushrooms. Decent prices and friendly workers.

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davidhucker . 2018-03-25

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If you're not put off by an area manager dropping in and loudly scrutinising staff, whilst you're trying to eat your meal, or an endless (yet impressive) stream of lingering delivery riders, you will enjoy the lively vibe of this iteration of the Franco Manca...

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SimplySib . 2018-03-12

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Amazing service lovely staff! I made the wrong order and they changed for me no problem Serena and Demetrio are the best so warm and lovely I will be coming back pizza was on point!!

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Louiza G . 2018-03-10

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Had a takeaway from Franco Manca. Not expensive. Most amazing Pizza I have tasted for a long time. Quite unusual combinations also. Love to tray again

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bunnySouthport . 2018-03-05

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To be an Italian place the staff could be more friendly. But anyway the piazza is the real italian pizza and the ingredients are very good. Really recommend the garlic oil to try with the cornicione. Different vegetarian options and menu very cheap.

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Mirtillosch . 2018-02-04

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Franco Manca's Tooting branch is a delight. The pizza, as you'd expect from FM, is gorgeous: light and doughy, with tasty toppings. Located in the market mens it's always lively and interesting to people watch!

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dans540 . 2017-10-25

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I didn't know what to make of this place when we first arrived. We were a party of 8 and 1 person in our party suggested here. We were sat quickly but our waiter was too busy chatting to serve us. The staff were very...

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Jordan-Ann B . 2017-09-30

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The Franco Manca in Tooting is frankly disappointing. I have been to many of their other branches where the service is amazing and the food tastes great. When I visited here with my family, I had said great things about Franco Manca but was extremely...

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mariamgali . 2017-08-25

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I caved in and went here as people constantly tell me I have to try it. I really don't see what all the hype is about. My pizza was really slimey and the base was on the rubbery side. There are so many better pizza...

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GlobeTrotting610859 . 2017-07-21

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For £8 you get a great pizza. A much better deal then dominos or an oven pizza (sure a few £ more than Tesco pizza, but light years better). Easy going place, fantastic pizza. Once a week minimum.

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ZanderDubbs . 2017-06-05

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Great pizza and really nice staff :) Tooting Market is a lovely place and Franco Manca fits it really good.

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Dagmara M . 2017-05-20

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Great atmosphere inside tooting market, reasonable prices and amazing pizza. Great for anyone who loves pizza!

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melshao . 2017-04-21

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The food here is great, as in all Franco Manca restaurants, but what really makes this place stand out is how great the service is. The staff are always attentive and happy to offer advice on ingredients etc. They are all really friendly and make...

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Niamh D . 2017-04-16

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love the ambience of tooting market, franco Manco is one of my favourite in tooting. no non sense prices, very reasonable and they use fresh ingredient.

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abaidnathan . 2017-03-11

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Came here with 3 friends on a Saturday night around 8pm. We hadn't booked (not sure that you can actually) but they were able to accommodate us on their mezzanine level overlooking Tooting Market (seemingly a very up and coming, trendy place to be!) We...

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ashlea_step . 2017-02-25

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This is an odd one, and I feel uncharitable somehow in saying this, but .... It's easy to romanticise Tooting Market recently - the age, the cultural significance, the threat from Crossrail (boo!), the fantastic little vendors and food stalls that have popped up as...

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761neilr . 2017-02-21

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Absolutely loved this pizza, it lived up to the hype. It's situated in Tooting Market and I was greeted by a friendly guy who served me straight away. It was super quick, only took around 5 minutes waiting. Also reasonably priced. The sourdough margherita pizza...

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BunchOfLilies . 2017-01-31

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Love this place, visit at least once a month. Staff are always friendly and the food is always of a high standard and pretty fast service, considering how busy they usually are! It's a great little place with a relaxed and warm atmosphere.

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jctry . 2017-01-06

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I love Franco Manca pizzas in Brixton thin crispy right amount of tasty toppings therefore had no problem ordering from the Tooting branch. What a big disappointment the pizza was thick, doughy, way under cooked and inedible this did not happen once but twice. I...

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ronnie5266 . 2016-10-09

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Franco Manca's are popping up everywhere now, and we tried the new one, tucked away in Tooting Market. You know what you're going to get when you dine here - fast and fresh pizza that's lighter and less greasy than some other pizza places. It...

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ClaKaTom . 2016-09-12

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Staff were friendly, the location is good. But the pizza was a pizza. It wasn't a super pizza and I wasn't wow'd by it. The toppings were nice, but sparse and were favoured to one side of the pizza. People rave about Franco Manca's and...

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CuriousCatticus . 2016-09-05

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Lovely relaxed informal dining. Situated in Tooting market. Food was very tasty, the pizza had a fresh healthy taste to it - not greasy and heavy like some other pizza restaurants. Waiting staff were very friendly and great with my kids. Free water was an...

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omgctoatnat . 2016-09-02

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We had two pizza between us for lunch two adults and two children and a lovely lemonade each. Lovely staff nice and clean we all enjoyed our food. Nice and fresh we would defiantly come here again. You will find it in the market place...

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bubble303 . 2016-08-24

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Was browsing through tooting market and came upon Franco Manke which I had heard would be opening and suddenly there was A friendly Brazilian waiter took my order I have been to the original in Brixton market and the pizza I had lived up to...

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928tommyf . 2016-08-03

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The pizzas are really good but what really makes this place is the staff. We've been several times (eat in & take away) & the staff remember us & are really welcoming. When it wasn't busy they had our kids make their own pizza with...

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LondonAngelB . 2016-08-03

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Franco Manca has the best pizza! The tooting market one has friendly & helpful staff and is excellent value for money at around £10 per head. Highly recommended!

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Jess K . 2016-07-24

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The pizzas are burned in the bottom. The bread is good but they burn the pizza in the oven. When I complained (this is a serious health issue) manager came and "explained" that the wood oven does pizzas differently. Incredible. If you take your health...

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paudasilva . 2016-07-23

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Small cramped place in the foodie heaven that is Tooting Market. Took the kids who are expert pizza eaters and they really enjoyed it. Like the fact that they supply free bottles of filtered water when you sit down. Good sized, well flavoured pizza. A...

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Sarflunden . 2016-07-17

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