Based on 1.625 opinions finded in 1 websites
Based on 1.625 opinions finded in 1 websites
Opinions
A mixture of menu choices, ie mixed grill, variety of small plates, kids menu. All arrived at the same time, and were well presented and hot. Good value for money. Staff were welcoming and checked that we were happy with our meals, which we were. We will be back.
Gloria F . 2024-11-16
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The Foxburrow was gradually getting worse for me, but this visit has confirmed my decision not to visit again. This visit, I ordered the 8oz rump steak with double cooked chips and salad. My wife ordered the lamb roast. Approx 5 mins later we were advised that the lamb was not available. My wife ordered the chicken roast meal. 5 mins later, the manager came over and informed us that we had been given the wrong menu. So, approximately 15mins had passed [plus the time it took for my wife to decide on a third choice.). Because of this time delay, I pointed out to the manager that my meal should not be sitting under a lamp and that it should arrive, fresh, with my wifes'. He assured me this would be the case. When both meals arrived, it was obvious that my meal had indeed been sitting under the lamps. The steak was dry and inedible, the pitiful amount of salad was limp and turning brown and the 5 chips were tepid. I attracted the attention of the waitress, who removed the steak and said a new one would be cooked. Well, what a contrast, I had fresh (and in abundance) salad, at least 40 double cooked chips and a freshly cooked steak, all piping hot. The problem here was that my wife had finished her meal and had to sit and watch me eat mine, (as I did with hers). This was totally unacceptable and destroyed the afternoon. The waitress who made the initial error offered us a drink on the house, which we politely refused, as I was driving. I would also add that I have been using this establishment over the past 2 years and the condition of the mens and ladies toilets are still disgusting. I would recommend giving this place a wide berth.
Sherpa66914295221 . 2024-11-13
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Today Sunday 10th of November is the first week end of the 'Christmas Menu' I hope the "Chef" learns to cook sprouts and carrots before the great day. The Sprouts were hard and cold and not cooked, even if the sprout is frozen they need to be cooked as they are only 'Blanched' before freezing, but these looked fresh and the one I tried to eat had an earthy taste. Just putting them in the Bain-marie will not cook them. The carrots were soft, rubbery and cold. The Beefeater Lowestoft has been a regular Sunday and occasional weekday dining spot for my wife and myself because it is one of the few restaurant's in Lowestoft that we have not had a bad meal until today.
Journey47027033565 . 2024-11-10
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Stayed next door in the premier inn on a 1 nights stay, so had the meal deal in the beefeater, the evening was lovely and the staff were very on the ball and totally ran the show, breakfast was different - seems to be the manager trying to run the show, but just can’t do it on his own! Took ages to get a good order taken, then a long time to actually receive the hot food - which was a shame as the evening was a totally different experience. We’d booked tables before hand, which I would recommend and the meal deal is very easy to use, as it’s now all paperless!
Mr T . 2024-11-07
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We stayed next door at the Holiday Inn as we have many times before, but not since Covid. We bought the Continental option for breakfast as previously, as we knew we'd be out and about during the day declining their other meal options which are worth looking at. The continental option has declined drastically from previously and to be honest it was worth paying the extra £2 for the full option on two days. The continental consisted of 2 choices of joghurt some mixed fresh fruit, and some obviously defrosted fruit. There was a fair choice of cereals. Croissants , American pancakes, and pan chocolate. A choice of white or brown bread, Nutella, jams, marmalade, honey, sauces, and Marmite. A choice of 2 fruit juices, milk, with machines to make a variety of coffees and teas. There's a far greater choice if you pay the extra but be specific how much you want or you'll one of everything you ask for. The staff were very young and though they worked hard and tried to be helpful it was a bit shambolic at times with shortages of cutlery, plates, and laid-out food. As I said there are other meal options and having had an evening meal there one night would be well worth looking at.
Peter b . 2024-11-05
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Great Family Atmosphere, hot kitchen on a late one. FULL Menu, portions massive. Staff exquisite, in particular Hostess with the mostest character. Kirsty. EMMA leaving for higher places. Hayley, s commet all dressed up, Gary another late Tatooine, oh and the guy that rocked up last.. Zero complaints on service.. but recommend kitchen vent cools the caterers better, they are loosing weight ( and they set the fire alarm off in the premier next door, with birthday candles. Wouldnt have gone inn otherwise.. The most fetching, lovely, ever.. family firm. God bless them all. We will return from yorkshire. Apparently Kirsty runs Marathons with a dashound, cost her £1M pounds. Thankyou my play away friends. Thanks for doggy bag foil. Doggy bags to order tmorrow.. Happy life beyond Beafeater Foxhound in Low est oft xxx
Otto S . 2024-09-17
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We had a family breakfast on Sept 7th 09.45hrs. Excellent food and service there nothing was too much trouble to make our granddaughters birthday celebration special. Thanks to all staff
Paul B . 2024-09-08
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We booked a last minute table when we checked into the premier inn next door. We were shown straight to our table and ordered drinks. Sam, our waitress, was a superstar! She literally did not stop and couldn't have been any more helpful if she had tried! Super friendly!! The food was amazing!! Piping hot, full of flavour and served within a reasonable time. It was a lovely evening for us made perfect by the super service we received from everyone we came into contact with but especially Sam. The breakfast was also very good! Nice, hot and fresh! Served by yet another very friendly staff member (sorry, I didn't catch your name).. Thankyou all, you have a gem in a perfect location and makde us feel very welcome.
Lou D . 2024-09-07
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Had dinner this evening with family, service was amazing especially from our server hannah. All food came out quick and was delicious!
Karley R . 2024-08-30
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We ate here whilst staying at the Premier Inn behind. We took the meal deal which covered Breakfast and Dinner. The food and drinks were good and great value for money under the meal deal.
Steve_Grant1 . 2024-08-28
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Excellent clean restaurant we had chicken melt for main meal followed by ice cream and an apple Betty pie with ice cream. A half lager and coke. The food was piping hot and delicious. Out server was excellent and even recommended a visit to a village called Beccles ( we are going there tomorrow ) I am afraid I cannot recall her name I think Alison but not sure. Easy parking and whole meal only came to £27. They have a special for weekdays before 5pm
Dee MM . 2024-07-02
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Came for dinner with my family, can honestly say, it was brilliant food very good service was excellent especially from Sam can not fault the place.
fullyjnr . 2024-07-01
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Came in for lunch served by Sam very good, food was well cooked loved the atmosphere in this place will be back on our next visit to Lowestoft
Claire jolly . 2024-07-01
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Just called in to the Foxburrow for a drink after an afternoon out. As always a lovely welcome from Robbie and his management team and staff on duty this afternoon. Since our move here in 2018 this is our preferred location of "walk to' places to eat and/or drink and not once have we been made to feel unwelcome. We eat there as and when we can and enjoy our food. Actually on our house viewing "recces in the area we stayed here and got the same welcome then. 👍👍
Carol B . 2024-06-28
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First time visiting here. Must say it was a great meal and couldn't fault it! Great value for money and good food! The staff are very friendly and Robbie the manager was very welcoming and friendly. I will definitely be visiting again when I am around that area. Keep up the great work! 5 stars 🌟
Cheryl C . 2024-06-28
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We eat here every time we come up to Lowestoft. Food was good, I had salmon and hubby had a steak cooked to his liking. The chips could have been a little hotter. We were served by Hannah, who was knowledgeable about the menu. She was working her socks off as she seemed to have quite a few tables to serve. She was working very well. The actual restaurant looks tired and could do with modernisation. Would def eat there again.
kaycA116IG . 2024-05-17
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Excellent service food amazing that was recommended to me by our server Kaylen he was brilliant and outstanding outstanding
Kulvinder S . 2024-05-10
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Went for my sons birthday dinner great food and service from Sam, who came out with a candle on his dessert. Very friendly and helpful. Thank you
Nicola H . 2024-05-05
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Sam was a fantastic host, and made us feel very welcome, the food was great, the service was even better,, we will definitely come back again
Andrew B . 2024-05-05
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Had a great night out with friends, meal was not too bad, bet we had a very good young man looking after us called Kaylen G. Kaylen was very polite and helpful without being over the top, all staff should be just like him
roger k . 2024-05-05
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Had a lovely meal in the restaurant and Sam was lovely and very helpful. Would definitely recommend just a shame the bar closed at 10 instead of the stated time of 11 but still an enjoyable time.
kgellard . 2024-05-05
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Great value for money breakfast. Kids eat free which was an added bonus (breakfast only) Plenty of choice, hot & cold options & u can eat as much as u want With pleasurewood hills just down the road it’s a great way to start your day if you are heading there or a great place to stop on your way home Staff where friendly & helpful Coffee machine needed topping up but staff were quick to sort this out.
Naomi P . 2024-05-03
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Lovely staff but interior needs updating in our opinion.. Just looks Tired. Food was ok. All staff we came in contact with were excellent Parking is plentiful can book table online and premier in adjacent to restaurant Tip Meerkat deals off 25% off. SUN-THURS
Kinloaded . 2024-04-20
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Celebrated my son’s birthday at the foxburrow on Saturday evening. The food was delicious and the service was good. My children picked from the kids menu which was good value for money for what was included. Overall a good, pleasant experience for my little boys birthday.
Holly S . 2024-04-18
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Great service, evening set menu excellent value, good choice of drinks will definitely return, on next visit to lowestoft.
Jollymichelle . 2024-04-16
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Back for our yearly visit. Food was to a high standard as usual. We were served by Hayley who was lovely. We will be back again on our next visit
Pearlluna . 2024-04-15
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Busy place , well looked after . Perfect , staff members have very high standards, made to feel that nothing was not out the question. It was just simply perfect. We stayed for 5 nights so we had all are meals here.
William M . 2024-04-15
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Amazing lunch, enjoyed 4 starters which was an offer for only £16 will definitely be back, signed up to the loyalty offer as well.
fullyjnr . 2024-04-13
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My wife and I were staying at the Premier Inn for three nights which is just behind the pub so we booked breakfast for the three mornings. We have eaten breakfast here before in the past as we have stayed in the hotel a few times but it has definitely gone downhill. My wife booked the Continental and I booked the Full English. The first morning there were very little croissants etc for my wife and with only one toaster and coffee machine meant long queues. The second morning was no better and I had to ask a waitress to take my breakfast order as they hadn't taken it after 30 minutes of waiting. The third morning it just got worse. They kept running out of milk, coffee, fruit juice, plates, bowls, spoons etc and the staff seemed more concerned with getting people seated than restocking, although the guy seating people should get a pay rise or a medal as he was working his socks off trying to restock bowls and sort ot the coffee machine which kept breaking down. We were there 1 hour 15 minutes in total, my wife only managed to get one muffin to eat as they weren't restocking items that had run out which made it an expensive muffin! I also had to wait 45 minutes for my cooked breakfast. We would not recommend going here for breakfast unless you have a lot of time and don't eat much.
669nigelj . 2024-04-13
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Food was ok. The building was dirty and grubby. The bar and restaurant staff were nice. The ‘manager’ was very aloof and arrogant to the point of being rude - spoiled what was an ok experience!
Mark-Lowestoft . 2024-04-12
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Lunchtime treat, our first visit to the Foxburrow as we were in the area. Will not be our last, staff were welcoming, gave us time to look at the menu and make our choices. We opted for four small plates for £16.99, they were excellent. Chicken gougons, breaded mushrooms, potato dippers and hallumi fries. Kaylan our waiter was professional checking that everything was ok for us.
GloriaF110 . 2024-04-09
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Went out for a family get together. There are quite a few of us so we don't do it too often. Had a great time, food was lovely and our waitress Hayley couldn't do enough for us. She really made it an enjoyable stress-free experience. A credit to the company
DEBBRA H . 2024-04-03
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Apart from the worn down decor/furniture. The Foxburrow is a great all rounder. I was warmly welcomed at the front desk and shown to my table. Food was amazing with no faults and I was well looked after by Emma, who provided outstanding service and always came over with a smile on her face. Will definitely be coming back again soon!
Businessnfood . 2024-04-03
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Service was fine but portion size is a joke! Got served 6 chips with my main. Won’t be going again! £16.99 for a burger and 6 chips wouldn’t recommend.
Traveler38314832445 . 2024-04-01
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The Roast Lamb was beautifully cooked with the best roast potatoes I have had from any restaurant. Emma looked after us very well, nothing was too much trouble for her. We're looking forward to coming back soon.
Nina C . 2024-03-31
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We decided to visit as my friend had a 40% off voucher. The meal was well cooked and our waitress Hayley was so friendly. We will definitely be back especially with a voucher. What a bargain
Navigator65609600094 . 2024-03-31
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Came in for breakfast yesterday and was very impressed with the service by Stacey also Robert both a credit to your company also food very good prefer cooked to order rather than buffet.
J F . 2024-03-30
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Visited here around 1pm on a Thursday afternoon. It was not horrendously busy. Found a table at the bar area with no menus. Took a while to find the menus as had to ask someone. When ordering food and drinks the service was very slow. My friend ordered hers first by the time her food arrived I was still waiting at the bar to order my own food and drinks. Seemed very under staffed and was disappointed.
Vogue2612 . 2024-03-10
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Great service. Kaylen was our waiter. Really patient with my father who suffers from dementia. Fabulous service from this pleased young man who is a credit to your company.
Dominic M . 2024-03-08
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Popped in for a quick lunch and I was greeted by the front of house Kate who was very warm and welcoming. The whole lunch experience was very good from start to finish. Would definitely recommend to friends and family and I will definitely be visiting again.
GoPlaces41621914334 . 2024-02-29
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Excellent all round. Would defo come here again Food hot and presented well Service very efficient Great value for money
Jamie D . 2024-02-29
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Travel here on a regular basis for business and always a great place to eat, breakfast and evening meals always great. Friendly and efficient service, staff make staying here a pleasure.
Craig F . 2024-02-28
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Amazing breakfast! Very hot. Lots of selection. We are coming back next week as the value for money is so much better than Morrisons or Tesco or a greasy cafe! All you can eat for £10 what more could you ask for! (This includes teas...
mrssutton1987 . 2024-02-28
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My husband and I visited for breakfast on Monday 26th February and what we witnessed was very worrying indeed. They have an open kitchen so you can see everything here…the chef was either oblivious to this or he just didn’t care, we witnessed him wiping...
Explorer39787314457 . 2024-02-28
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Great food really friendly staff very helpful and knowledgeable on the cocktails and menu will definitely be back again
chrisjM3510QE . 2024-02-28
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Honestly where is the Management here ? Lack of staff is so obvious just because of waiting times . Had asked for a bottle of Champagne with our meal … None in stack A zombie cocktail…. Not in stock Stella didn’t taste right Long waiting...
Snaggy121 . 2024-02-26
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Good service from all the staff had the steak sampler steak was cooked spot on thoroughly enjoyed it. Had a prawn Cocktail starter also very nice. Restaurant starting to look a bit tatty could do with a new carpet and a good deep clean. Nice...
maddy11580 . 2024-02-26
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Bar man I found to be a bit rude when regarding the drinks order. Apart from that the service and food was good. The service from all other staff good
serenao404 . 2024-02-25
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We had an excellent lunch and the waitress was very accommodating with what I required. All the waitresses were serving with a smile which is so nice to see. We thoroughly enjoyed our meal. If we were to comment on one thing the carpets, furniture...
Sallyoung . 2024-02-24
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Great service (especially from our waitress Hayley - thank you SO much!) food was excellent, great value for money. Easy to book also. Lovely evening, thank you.
Resort58433860917 . 2024-02-18
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Such a fantastic experience with really enjoyable food. Our waitress, Hayley, was excellent, friendly, incredibly helpful, knowledgeable on the menu and allergens and went above and beyond throughout our visit. As someone who has a dietary requirement I felt incredibly safe. Hayley provided me with...
Charlotte Anne P . 2024-02-17
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Had a really lovely evening with a group of friends at the Foxburrow tonight! The cocktails were fantastic and our waitress Hayley was so welcoming and attentive! Thank you for making our visit so enjoyable, we’ll be back!
Yolanda S . 2024-02-17
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The food was excellent, the steak was cooked just right the food was hot and plenty of it. I would like to say that the waitress that serve me called Hannah had a bubbly and very helpfully and friendly attitude to the customer and is...
Dreamer16480047608 . 2024-02-16
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My wife and I enjoyed a three course dinner off the Valentine's Day menu and had a wonderful meal. The Valentine's menu is available from 12-17 February 2024. Quite often you find restaurants upping prices to take advantage of Valentine's Day but this fixed menu...
David E . 2024-02-14
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We had booked an early dinner (5pm) because we had kids in our group. We were a large group of 9 adults, 1 child and 1 baby. Booking on the website was simple, the location was easy to find and there was plenty of parking....
Jason H . 2024-02-12
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Good quality food,friendly staff, well presented and clean, ample free parking, well kept grounds, part of the Premier Inn Lowestoft,
Keith B . 2024-02-11
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Pleasantly surprised with food and service. Emma was our waitress and she was very cheery and interactive. The food was very good with the meat falling off the ribs. Highly recommended the place. Staff, atmosphere and food was on point. Would visit again
lisamd1983 . 2024-02-10
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Came for breakfast at 10am The cooked breakfast itself was nice. The service was lacking. The buffet was missing juice and not replenished during our visit. Items were missing from the bread and preserve station. The chef had to call for service several times as...
Penny D . 2024-02-06
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Visited as we were staying at the premier inn. Big carpark . Had a few drinks in the bar area. Prices are reasonable. Most of the chairs were in desperate need of replacing, torn or dirty & stained ! Had an evening meal on arrival...
Anne W . 2024-02-01
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so firstly want to thank emma the manager that was in shift true meaning of a legend called regardimg my dinner me and my partner booked. i called as we were going to be late due to a crash on the drive down on the...
Matthew J . 2024-01-30
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We have been several times recently for breakfast and I have to say it's the best in town by far. Reasonably priced . Excellent customer service and food well presented and hot ...we shall be back
Z4199JAbelindab . 2024-01-26
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Poor service No knifes on display. No cups at drinks machine. Fruit salad and berries not available. Food ordered but not all fresh cooked
Mel P . 2024-01-22
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Went Saturday lunchtime. Four starters, four main courses and four refill drinks just under £70 with a discount voucher. Can't complain about that at all. Chicken wings starter delicious, nice prawn cocktail, tasty burger and steaming hot pie. Very nice. Slightly odd smell at the...
nwosteve22 . 2024-01-21
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Lovely cooked and continental breakfast at The Foxburrow this morning! Great customer service from Kate and her team. Thank you!
northernguy61 . 2024-01-07
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The food was lovely. Our waitress Sarah was very helpful and friendly. She didn't rush us and was very attentive. Would definitely return
lyndaward40 . 2024-01-06
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Had a fantastic experience and meal. The staff were very welcoming especially the Manageress Kate who had an exceptional warming friendly nature and attitude, which obviously rubs off on her staff,Dan and Hannah. Keep up the excellent work guys.
GoPlaces41621914334 . 2024-01-01
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We went to the foxburrow on christmas day for our dinner I was disappointed with the lack of atmosphere,our starters arrived before our drinks then the main arrived very quickly after that we asked for a break till we were ready for the dessert the...
Skyecottage . 2023-12-28
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Oh my goodness what a complete disaster our Boxing Day meal was , for ten of us in the party , we had preordered our set Boxing Day meal so they were aware of our choices to be told they didn’t have some of the...
ed6650 . 2023-12-27
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Christmas lunch was gorgeous, service was fantastic by the lovely Hannah. First time out for Christmas lunch and would definitely recomend.
jules s . 2023-12-25
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Every year we celebrate “Friendmas” generally at one beefeater or another… this year we came to the Foxburrow… Stacey was amazing! There was nothing too much… very attentive and didn’t bat an eyelid at our very slow ordering and decision making. My friends very rarely...
Mummy2Eamm . 2023-12-21
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We regularly eat at the Foxborrow and find the staff very good. Hubby was a bit disappointed with his turkey meal, I enjoyed mine, however agree with hubby that the sprouts were like rubber balls and the peas like bullets. My grandaughter was with us...
debs_59England . 2023-12-16
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The breakfast here is phenomenal, as is the Service of the waiting staff, absolutely nothing was too much trouble for them, bravo and thank you to all
Darren G . 2023-12-09
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Sarah, what can I say, a fantastic bubbly and attentive lady. What a delight, perfect recommendation after a long haul journey. Cannot fault her or the other staff at all. From the greeting to the dining atmosphere and even allowing me to see how “hot” the sauce was. What a fantastic person and truly an asset to the team. Jake Clemmence
Jake C . 2023-12-04
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We went for a meal with the family, food was amazing, I had the T-bone steak and it was tender and delicious! Our waitress, Sarah S, was very smiley, friendly and efficient! Would recommend!
Freewilly2003 . 2022-04-13
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My husband & I went for lunch today as we had a voucher. We chose salmon & prawns from the grill menu. Both meals were delicious & served by a very friendly Tracy. We hadn't eaten here for several years as tend to eat in South Lowestoft but will definitely be returning soon.
linda n . 2022-04-06
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Just wanna say how welcomed we feel everytime we visit by cloe all staff are amazing but the two that stand out are cloe s and Samantha Moore always smiling and always remember our face so polite! Cloe had to deal with a very rude lady today and the professionalism behind her act was amazing I was very impressed thanks cloe for everything keep up the good work
Jo5ie89 . 2022-03-24
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Excellent food and great service waitresses very friendly and helpful nice ambience and seating well spaced out all this for a fair price
MichaelK487 . 2022-03-23
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To be brutally honest most beefeaters ive been to are terrible but this one is great. All staff are friendly with great service (yesterday we were served by Sarah, again brilliant service). The food is very good aswell i can see why its always busy.
Romtiding . 2022-03-23
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Had a lovely lunch with ex workmates. Served by the top class Tracey Brown and watched over by Kate Moss.
TerryS1696 . 2022-03-23
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A very pleasant and cosy restaurant next to the Premier Inn. Friendly welcome, by name (nice touch) and seated downstairs in a lovely cosy area and greeted by Satah. Excellent attentive and friendly service. The benchmark is now set.
TheDogOverseas . 2022-03-21
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Sarah was our waitress ,was friendly attentive meal was lovely will be happy to call again 😊 Meal was prompt and staff helpful prices rrasonable reward card aswell
tracysoloman . 2022-03-20
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Last minute meal booking we were served by Sarah who was extremely welcoming, helpful & cheerful. A great dinning experience.
joanneb727 . 2022-03-20
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Me and my daughter have just popped in for our dinner. Sarah the waitress was absolutely lovely. She made us feel so welcome. She was always smiling,always bubbly and happy and nothing would have been too much trouble for her. She made our experience in the restaurant so nice. The food was great,the desserts were great but Sarah was just wonderful.Next time we are up in Lowestoft we will definitely be back.Thanks Sarah
nikia2017 . 2022-03-19
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Just had a fabulous meal at the foxborough. Steak cooked to perfection and service by Tracey always superb. Thank you
janiea958 . 2022-03-19
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I been in the beefeater for the last 2 weeks for business purposes, mainly served each evening by Sonya. Food has been great and Sonya has proved to be extremely efficient, kind and has a great smile.
AndyB6608 . 2022-03-18
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Large selection of tasty food and our waitress Sarah was excellent. Great service and atmosphere, would recommend.
JHWL21 . 2022-03-17
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Food was average, but the service by Sonya was great! Friendly, efficient and helpful service. Thank you!
jakenicholas93 . 2022-03-15
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Had an easy going and enjoyable evening with a great selection of food. Pleasantly stuffed. Thank you for your enjoyable and personal service Sarah.
gavine417 . 2022-03-14
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Very enjoyable meal in pleasant surroundings.Staff and service very pleasant and efficient.Will defi itely return.
Odyssey601801 . 2022-03-14
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Staying two nights at the premier inn so eating here for breakfast and evening meals, food has been spot on and service good too, lots to choose from on the menu, generous portions and freshly cooked to order. Special shout out to our Friday night server Kaylen
matthewsmummyisyummy . 2022-03-12
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Went to beefeater this evening and really enjoyed our dinner. our server Sarah was lovely and nothing was to much trouble. Really enjoyed our evening Thankyou :) Will be returning soon, specially now we have a reward card!
Z5314UUdanit . 2022-03-10
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Missed coming here, food is always lovely, lovely selection of wines and great staff and service. Tracey this afternoon was lovely. We will be back again very soon
wildwissettwoman13 . 2022-03-10
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Great visit to the Fox Burrow Lowestoft. Meal was amazing and the service from Chloe was second to none. A very pleasant evening
G532PJjohnp . 2022-03-07
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Decided to go the whole hog and have three courses with getting 40% off the main course. Popcorn cauliflower, root veg Sunday Roast and churro sundae for afters, was fab. Praise must be given to Abbey the waitress for being so friendly and efficient.
michaelbX1302AF . 2022-03-06
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Sam was our waitress for the evening she was very friendly and made us feel very comfortable throughout the evening.
Quest473604 . 2022-03-05
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Recently visited and our meal was excellent served again by Sarah who was pleasant and very efficient, will definitely be returning.
R9345DElindab . 2022-03-05
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I have to say I am pretty surprised to see so many positive recent reviews.We regularly visit this restaurant when we are on holiday in GY and it is one of the most hit and miss places I have ever been. The restaurant is on several levels and we love the building. Food is usually good (and cheap) but the service can vary massively!More often than not we have been the only ones in the place and still had to wait forever to be served and to receive our food. I will say we do keep coming back as the food is usually nice and the price is good for what you get. Booking online or by phone seems to be essential as when we have turned up in person we have been turned away despite the place being empty!! I would say we visit approx. 10 times a year (in the holidays so peak time) and it is never very busy so we are always surprised with how slow it can be. We will be back again soon when the weather improves and hope that things have improved.
Jesseekarr . 2022-03-05
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Absolutely beautiful food with an even better waitress. Chloe was the most helpful waitress we could of asked for… cheerful, chatty with an amazing personality. We will definitely return 😊.
Hammers123 . 2022-03-04
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Have eaten here a couple of times recently and very impressed. Previously we found food and service very hit and miss but it’s so much better lately.Food was delicious and very good value for money. Service was spot on, and the young man serving us was very friendly and nothing was too much trouble. I think his name was keylan. Will definitely be eating here again soon!
Tina_arena2 . 2022-02-22
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Went out for a birthday meal and the food was great and we had amazing service from Sarah! We will be back.
adrianfR8414KY . 2022-01-23
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873 Opinions
We visited The Crown for a midweek lunch. We had our dog with us so didn’t want the formal dining room. The tables at the front were busy so we found a cosy snug at the back which was almost empty. We had a catch of the day fish and chips, complete with excellent crunchy chips and a smoked fish platter, also very nice. As expected, the full range of Adnams beers were available and in excellent condition. However, what we must really commend The Crown on was the attentive staff. Nothing was too much trouble for them. For example, I asked the barman if there was any water bowls for dogs outside? No need to go outside he replied and dropped what he was doing and brought one to our table. We will definitely return when we ext visit Southwold.
22 Opinions
6 of us dropped in for a drink after the cinema at 22.05 today . Totally deserted except for one customer at the bar. Waited over 5 minutes before the customer offered to find the bar staff. Empty glasses on bar and tables so obviously work to do but no staff. Young lady eventually appeared and promptly said we've finished serving. No apology. I am amazed bars can afford to turn away 6 customers let alone without an apology. Also strange on 2nd July to read Christmas menus displayed around the walls. No idea if these are very early for this year or left up from last year? I've worked in hospitality much of my life and the golden rule is 'never turn away a paying customer' Unfortunately a no stars review wasn't an option. Very disappointing.
39 Opinions
Had to wait 3/4 of hour for a breakfast. No mugs available. Staff clearing trays away handing dirty crockery and table numbers then going to food counter to touch people's plates without cleaning hands first.food left on serving counter for ages before being brought out,people then sending it back because it was then cold as ours was,not as good as it used to be
40 Opinions
Ok a 2 hour wait is totally unacceptable! On ordering I was told that delivery would be an hour, so ok great know, they’re busy, but happy they had told me this. After hour and half called and told , oh yeah your order is here on table, will be there in 5 minutes……….after the initial call, 2 hours later our order arrived, I think a free dessert would have been a great gesture. Our food was delicious though, roast dinner and a burger were tasty but this 2 hour wait needs addressing!