Based on 1.101 opinions finded in 2 websites
Based on 1.101 opinions finded in 2 websites
Opinions
the food was too greasy and too burned x
Katelynn . 2024-11-14
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My food was cold and burnt it was not edible absolute disgrace
Evan . 2024-11-03
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Best delivery guy ever so nice and was even early :)
Kian . 2024-10-14
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pizza was delicious, but the curly fries were half cooked
Stephen . 2024-09-14
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pizza always gorgeous. wedges always under cooked...always!
Jeannie . 2024-08-31
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Far too long from order to delivery, even if it was within the specified time. Wouldn't order vegan again. Just not good enough. Will probably stick to phone order from now on. Not happy.
Charlie . 2024-07-11
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App said food was delivered but they had taken food back to shop
Saoirse . 2024-07-06
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Great Place! Good Pizza, Decently quick waiting time for 2 pizzas and a side, Respectful Staff members and not too expensive for pizza.
Jacky Y . 2024-06-25
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4 Star has the potential to be the best over Dearmino's (yes a play on words) but they need to get quality sorted. currently I feel there may be an A and B team or there is a bad mindset on certain days/evenings of the week. On this occassion, the pizza base was so flat that it was a translucent and the crust was ridiculously large, the toppings where swimming on a swamp of seperated water from the tomato puree and the wedges were not seasoned like described. I will keep ordering with hope.
J . 2024-06-20
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Driver didn’t ring me so only realised he had arrived when I went outside to meet a friend
Kate . 2024-04-20
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pizza was shook up in the box, toppings were off of it
tara . 2024-04-12
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drivers are sound and food is always nice 4 Star over dominos anyday and better value for money then dominos
Reece . 2024-04-07
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Ordered potatoe wedges and got curly fries 🙄
Koah . 2024-03-12
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beautiful food and speedy delivery :-)
Charlene . 2024-03-02
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Was delivered the wrong food unfortunately
Shane . 2024-02-06
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was supposed to get here between 9:25 and 9:45 but didn’t get here till 10 :15 but when got here food wasn’t even warm
zane . 2024-02-03
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When the dilvery man came he asked me for money even though I already paid and have to take a photo of prof to show the shop? And also I asked for bbq and they sent my pizza with tomato base .. not a happy customer
Kayleigh . 2023-12-15
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Had selfie meal deal pepperoni pizza pepperoni and cheese dough balls can of coke and garlic cheese bread food was nice lovely
Gary . 2023-12-10
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Ordered food at the weekend, very friendly staff, made a mistake with my online order and they changed it no bother when I phone, our 4 pizzas were absolutely beautiful, crispy base, excellent quality toppings and delicious cookies to finish !
red . 2023-10-23
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Pizza was soggy and under cooked and garlic bread was like cardboard last time I’ll be ordering
Jason . 2023-10-20
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We ordered pizza & dough balls which both arrived over cooked. The pizza was burnt and really dry. Very disappointing as I usually love food from here. This was honestly a let down:
Lauren . 2023-10-14
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Shocking customer service at the till - ordered collection and to pay down there - get there and say bank machines all broke “can you take the food home and eat it and bring us in cash”. We offered to order again and pay card on justeat but staff were reluctant to do this as seemed they didn’t want the food/order to go as waste. After 15 mins eventually told us to take the order whilst the food had been sitting, once home food was cold. Redner
Reece . 2023-10-11
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I got food posing thanks for that
Ciaran . 2023-10-07
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Garlic pizza bread was like a rock when it arrived, wasn’t edible
Shania . 2023-09-03
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won't let me click the 55 mins later food was so late for delivery and restaurant would not answer the phone i rang ten times no answer food was freezing when eventually got here i didn't want it anymore !
claire . 2023-08-25
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Ordered BBQ base and didn't get it ...
Paddy . 2023-08-08
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I ordered to garlic dip that didn't come then I ask the driver about them and he just said nothing to do with me rad the box says evert
keith . 2023-08-06
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Wrong pizza ordered twister fries got wedges
Susan . 2023-08-05
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Delicious food delivered well before expected time
Catherine . 2023-07-24
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Amazing first time I ever ordered 4 star best pizza ever
Janet . 2023-07-21
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Wrong sauce on chicken wings and no ham in dough balls as ordered
Theresa . 2023-06-09
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Pizza was soggy, tomato base dripping off pizza
Caitlin . 2023-05-26
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Great pizza 🍕 as usual 👍good job
Glenn . 2023-05-06
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Disappointing first time ordered from Bistro 9 had ordered chocolate fudge cake didn’t get it and was charged for it
Muriel . 2023-04-18
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You know what your getting when you order FourStarPizza.....
Michael . 2023-04-10
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Sorry but felt a bit shortchanged. My hot food was grand but icecream....wrong flavour and replaced with 2 small tubs of flavors I don't like. In the end paid £6.50 for 200mls of icecream. Sorry but that's not right.
Dympna . 2023-03-18
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Food wasn't exactly as ordered
Hannah . 2023-03-10
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Returned food tried ringing resturants and they kept hanging up
John . 2023-03-05
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Food was cold. Pizza was like rubber an I could have broke a tooth with the garlic bread pizza
Kerrie . 2023-02-24
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Driver was here 25 mins ago but drove away with my order. Just arrived back food freezing
Eoghan . 2023-02-17
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Always great food n great service. Highly recommend
Keith . 2023-02-05
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My delivery was 20mins past latest delivery time..an my twisted fries were under cook soggy an cold an pizza was also cold
Tracy . 2023-01-29
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Part of order missing, wedges barely cooked
Michelle . 2023-01-21
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I haven’t received my order yet I rang to inquire and was told that it hadn’t come through there system but I could here a conversation with another colleague saying that it was preordered for 6.50Pm I was told it would be there within half an hour we shall see. This is the second time this has happened the last time it was a 2 hour wait I won’t be using 4 star pizza again not only am I’m paying 4 star but just eat are taking there cut as well so they have to take some responsibility so I won’t using just eat in the future
Adrian . 2023-01-06
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Very. Nice. Good. The garlic bread. So nice. And. The cookie are amazing
Caoimhe . 2023-01-03
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Food was cold and pizza and cookies were missing
Shonagh . 2023-01-03
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Paid for bbq base on my pizza and got standard tomato sauce
Jack . 2023-01-02
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Paid for extra chicken. Never got the extra I paid for
Thomas . 2023-01-02
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The food was amazing, and I don't really like pizza, but the kids do so I order 4 Star. But I would give it 10 stars and I will defs be ordering aging.
John . 2023-01-01
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one of the kids meals was completly missing off the order
Calvin . 2022-12-23
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Paid for dips that turned out to be regular free dips you would get any were else,3 for a pound,am I missing something here???pizzas were great though.
billy . 2022-12-22
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No order arrived. Never ordering again. Messed up the order last time an had an altitude about it.
Corrina . 2022-11-26
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Ordered a gluten free and was given a normal this is so dangerous to someone with a gluten allergy
Tara . 2022-11-26
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My food was absolutely freezing when it arrived
Dylan . 2022-11-21
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Ordered inferno pizza which is chilli BEEF but without bacon as we dont eat pork, totally wrong pizza came, notes were ignored and was covered in bacon and pepperoni with no beef, pizza went to the bin first and last time ordering from here
CLARE . 2022-11-14
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The food arrived already cold, that is a joke for the price of it!!! Will never order from again.
Kevin . 2022-11-05
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Food was cold and pizza or garlic bread needed cut
Rachel . 2022-10-29
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Beautiful plenty of filling, worth the money.
Antoinette . 2022-10-22
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The note I added wasn't followed
Sarah . 2022-09-05
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Pizza was ok but rest of food wasn't properly cooked so went to waste, shame wouldn't order outta here again
Amanda . 2022-09-01
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This place has went extremely down hill 😀!! Pizza was absolutely rotten 10/10 😁 Asked for cheese and didn’t get any 👍🤌 Found 2 moths in the burger for extra flavour, unbelievable service 😸!!! They didn’t even give me any dips and forgot my drink, unbelievable service would definitely recommend to anyone who is hungry. My favourite thing about this place is the quick delivery’s, if you need your food in a rush, they will only take 2-3 working days to arrive😁😁😁 🚐 💨 Thank you very much 6 Star Pizza 🍕 ❤️ Yours truly, Humphrey
User . 2022-08-20
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Curly fries were hard/undercooked and cold. Pizza and chicken were decent but lukewarm.
Bronach . 2022-07-10
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forgot my dip even after i asked the delivery driver was it in my bag he told me yes and it wasn’t there 😡😡😡
chloe . 2022-06-12
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Cheers 4 star pizza smoking hot tasty fine pizza at best.
John . 2022-06-03
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Pizza was lovely, plenty of toppings, hot when arrived/quick delivery.
kelly . 2022-04-30
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A few simple taps and the food was at the door can't ask for more.
Keith . 2022-04-23
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My for hasn't came and its been an hour+
Odhran . 2022-04-17
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Food was late, so I called to see and the delivery driver for the address wrong and they claimed called me, but never did. I still had to pay the re delivery fee even though it was the driver. Very disappointed
Niamh . 2022-03-28
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Food was cold and garlic bread was burnt also missing a drink
Emmet . 2022-03-18
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First time having an issue with my order my pizza was missing the main toppings that where supposed to be included and came with only the extra toppings i ordered, spoke with staff and got it sorted fairly easily, didnt want to detract from rating so still gave 5 stars based on speed of delivery and for sorting my problem, will order again, first time having an issue after ordering from here over the years so these things happen from time to time
kelly . 2022-03-15
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It was gorgeous ,I loved it, amazing food and the service was great.. but all I’m going to say is that it was a bit late but was definitely worth it! I will defiantly be ordering from here again. Thank you!
Elaine . 2022-03-13
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Just ok but cold food. Cookies where ok
Daniel . 2022-03-04
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Food was lovely and piping hot good job
Gary . 2022-02-12
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I ordered a bbq dip. I was told it was inside even though there is a section to stick it in outside the box just blatantly lied
William . 2021-12-23
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The dips I paid for didn’t come and the pizza was cold. Seemed undercooked. I’ve enjoyed the food there before. Don’t know what went wrong tonight. Shockingly bad
david . 2021-12-03
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I left a note on the order and called the restaurant to make sure there was no tomato base on the pizza due to allergies and when I picked it up it was still covered in tomato sauce
Shannon . 2021-11-21
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Excellent as always, delivery driver professional and friendly
Joanne . 2021-11-14
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Great wee place really underrated
Jody . 2021-11-04
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Can't fault food and delivery. Excellent
Seamus . 2021-10-31
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We ordered our food and the delivery man stated he had came to our house and no one answered so he left. However, they did not ring our doorbell for us to hear. They then said it would be out to our house in another 10 minutes and we waited nearly an extra half hour for the food to be delivered and had to pay an extra £2.50
Lara . 2021-10-01
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The pizza was dripping with tomato purée, wasn’t nice to eat.
Chloe . 2021-09-27
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The pizza is always amazing! The delivery was speedy!
Holly . 2021-08-24
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the driver was very aware of us self isolating and as very considerate with some friendly chat.
Donna . 2021-08-05
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There was a substantial wait anyway without the additional lateness. Very disappointing. I had two kids with Autism waiting for their pizza and very distressed.
Helen . 2021-07-29
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The attitude of the delivery driver was appalling.
Eoin . 2021-07-04
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Great food great service delivery persons are always really polite; a pleasure to shop with a bigger pleasure to eat.
Alexsia . 2021-07-03
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The best pizza in Derry by a country mile and by far the best staff and delivery staff. I won't go anywhere else, only wish I could give more stars.
Scott . 2021-06-27
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Pizza was a bit dry although usually it is a lot better
Caolan . 2021-06-11
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Got order wrong was no pepperoni
Paul . 2021-05-22
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Delivery taking 2 hours and still not here. Longest delivery ever!
Kay . 2021-03-18
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Food was lovely and fresh and great service would highly recommended
Charlene . 2021-03-12
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Great food! Very pleased absolutely beautiful.! And Tommy the delivery driver never had a nicer delivery driver!!! Thank you
Carla . 2021-03-05
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Absolutely delicious, food piping hot, delivery driver friendly, service with a smile 😀....will definitely be ordering again 👍
Joanne . 2021-03-02
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Food arrived freezing , fries were hard and also put the wrong topping on my pizza 👎🏻
Emily . 2021-02-19
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The delivery didn’t match the order
Maria . 2021-02-10
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The best vegetarian pizza i have had in derry
Annamarie . 2021-01-25
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Got my food to me in the snow, the brownies are class 👌 Thanks so much
Sarah . 2021-01-24
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Fresh food. Ready quick and the 2 times i got it was lovely
William . 2021-01-21
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Food was cold and the chips were under cooked. Garlic bread was also rock hard
Megan . 2021-01-12
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I ordered 2 hagen daz strawberry and cheesecake, I only received one and the other was cookie and cream. Other than that no problems.
Ryan . 2021-01-06
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104 Opinions
Omg I wish I had read reviews before I stepped through the door. Here in Derry for a hospital visit and needed some nourishment about 7pm. Had noticed on line that pies were available so thought a pie each might do the trick. Well, asked the young assistant on the till what pies were on offer. She looked at me blankly. Then asked the young man. He said beef and mince. I didn't see any hot pie display cupboard anywhere. He retrieved two pies both boxed and cold from the back. Goodness knows how he would have heated those up I opted for fish and chips. Noticed when waiting another girl moving oil from one fryer to another in an old saucepan and it didn't look very fresh Picked chicken nougats and onion rings also. Brought back to hotel. My goodness it was inedible. Swimming in old grease. Everything tasted the same meat is obviously cooked in same oil as fish and oil obviously ancient. Seriously the owners need to quickly deal with all this and I haven't even detailed everything! The chicken nougats were minute and rock hard. I asked what a steakette was and girl said battered burger. Hey ho guess where we won't be going again! Disaster
320 Opinions
Tried poisoning me with undercooked chicken wings, not once but twice as they redid them after pointing out that cold in middle and they mess it up again. No apology just told them to give me something else which they just did. Pretty poor compared to other branches