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3.4

Based on 1.101 opinions finded in 2 websites

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Nº 264 in 307 in Derry

Nº 8 of 11 Fast food in Derry

CUSTOMERS TALK ABOUT DISHES WITH..creamcheeseburntpepperonicokebeautifulchickencookedpizzagarlictomato

comment_iconOpinions

pizza was delicious, but the curly fries were half cooked

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Stephen . 2024-09-14

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pizza always gorgeous. wedges always under cooked...always!

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Jeannie . 2024-08-31

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Far too long from order to delivery, even if it was within the specified time. Wouldn't order vegan again. Just not good enough. Will probably stick to phone order from now on. Not happy.

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Charlie . 2024-07-11

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App said food was delivered but they had taken food back to shop

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Saoirse . 2024-07-06

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Great Place! Good Pizza, Decently quick waiting time for 2 pizzas and a side, Respectful Staff members and not too expensive for pizza.

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Jacky Y . 2024-06-25

MORE AT TripAdvisor

4 Star has the potential to be the best over Dearmino's (yes a play on words) but they need to get quality sorted. currently I feel there may be an A and B team or there is a bad mindset on certain days/evenings of the week. On this occassion, the pizza base was so flat that it was a translucent and the crust was ridiculously large, the toppings where swimming on a swamp of seperated water from the tomato puree and the wedges were not seasoned like described. I will keep ordering with hope.

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J . 2024-06-20

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Driver didn’t ring me so only realised he had arrived when I went outside to meet a friend

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Kate . 2024-04-20

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pizza was shook up in the box, toppings were off of it

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tara . 2024-04-12

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drivers are sound and food is always nice 4 Star over dominos anyday and better value for money then dominos

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Reece . 2024-04-07

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Ordered potatoe wedges and got curly fries 🙄

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Koah . 2024-03-12

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beautiful food and speedy delivery :-)

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Charlene . 2024-03-02

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Was delivered the wrong food unfortunately

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Shane . 2024-02-06

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was supposed to get here between 9:25 and 9:45 but didn’t get here till 10 :15 but when got here food wasn’t even warm

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zane . 2024-02-03

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When the dilvery man came he asked me for money even though I already paid and have to take a photo of prof to show the shop? And also I asked for bbq and they sent my pizza with tomato base .. not a happy customer

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Kayleigh . 2023-12-15

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Had selfie meal deal pepperoni pizza pepperoni and cheese dough balls can of coke and garlic cheese bread food was nice lovely

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Gary . 2023-12-10

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Ordered food at the weekend, very friendly staff, made a mistake with my online order and they changed it no bother when I phone, our 4 pizzas were absolutely beautiful, crispy base, excellent quality toppings and delicious cookies to finish !

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red . 2023-10-23

MORE AT TripAdvisor

Pizza was soggy and under cooked and garlic bread was like cardboard last time I’ll be ordering

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Jason . 2023-10-20

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We ordered pizza & dough balls which both arrived over cooked. The pizza was burnt and really dry. Very disappointing as I usually love food from here. This was honestly a let down:

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Lauren . 2023-10-14

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Shocking customer service at the till - ordered collection and to pay down there - get there and say bank machines all broke “can you take the food home and eat it and bring us in cash”. We offered to order again and pay card on justeat but staff were reluctant to do this as seemed they didn’t want the food/order to go as waste. After 15 mins eventually told us to take the order whilst the food had been sitting, once home food was cold. Redner

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Reece . 2023-10-11

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I got food posing thanks for that

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Ciaran . 2023-10-07

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Garlic pizza bread was like a rock when it arrived, wasn’t edible

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Shania . 2023-09-03

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won't let me click the 55 mins later food was so late for delivery and restaurant would not answer the phone i rang ten times no answer food was freezing when eventually got here i didn't want it anymore !

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claire . 2023-08-25

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Ordered BBQ base and didn't get it ...

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Paddy . 2023-08-08

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I ordered to garlic dip that didn't come then I ask the driver about them and he just said nothing to do with me rad the box says evert

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keith . 2023-08-06

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Wrong pizza ordered twister fries got wedges

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Susan . 2023-08-05

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Delicious food delivered well before expected time

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Catherine . 2023-07-24

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Amazing first time I ever ordered 4 star best pizza ever

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Janet . 2023-07-21

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Wrong sauce on chicken wings and no ham in dough balls as ordered

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Theresa . 2023-06-09

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Pizza was soggy, tomato base dripping off pizza

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Caitlin . 2023-05-26

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Great pizza 🍕 as usual 👍good job

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Glenn . 2023-05-06

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Disappointing first time ordered from Bistro 9 had ordered chocolate fudge cake didn’t get it and was charged for it

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Muriel . 2023-04-18

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You know what your getting when you order FourStarPizza.....

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Michael . 2023-04-10

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Sorry but felt a bit shortchanged. My hot food was grand but icecream....wrong flavour and replaced with 2 small tubs of flavors I don't like. In the end paid £6.50 for 200mls of icecream. Sorry but that's not right.

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Dympna . 2023-03-18

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Food wasn't exactly as ordered

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Hannah . 2023-03-10

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Returned food tried ringing resturants and they kept hanging up

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John . 2023-03-05

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Food was cold. Pizza was like rubber an I could have broke a tooth with the garlic bread pizza

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Kerrie . 2023-02-24

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Driver was here 25 mins ago but drove away with my order. Just arrived back food freezing

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Eoghan . 2023-02-17

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Always great food n great service. Highly recommend

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Keith . 2023-02-05

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My delivery was 20mins past latest delivery time..an my twisted fries were under cook soggy an cold an pizza was also cold

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Tracy . 2023-01-29

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Part of order missing, wedges barely cooked

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Michelle . 2023-01-21

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I haven’t received my order yet I rang to inquire and was told that it hadn’t come through there system but I could here a conversation with another colleague saying that it was preordered for 6.50Pm I was told it would be there within half an hour we shall see. This is the second time this has happened the last time it was a 2 hour wait I won’t be using 4 star pizza again not only am I’m paying 4 star but just eat are taking there cut as well so they have to take some responsibility so I won’t using just eat in the future

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Adrian . 2023-01-06

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Very. Nice. Good. The garlic bread. So nice. And. The cookie are amazing

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Caoimhe . 2023-01-03

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Food was cold and pizza and cookies were missing

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Shonagh . 2023-01-03

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Paid for extra chicken. Never got the extra I paid for

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Thomas . 2023-01-02

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Paid for bbq base on my pizza and got standard tomato sauce

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Jack . 2023-01-02

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The food was amazing, and I don't really like pizza, but the kids do so I order 4 Star. But I would give it 10 stars and I will defs be ordering aging.

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John . 2023-01-01

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one of the kids meals was completly missing off the order

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Calvin . 2022-12-23

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Paid for dips that turned out to be regular free dips you would get any were else,3 for a pound,am I missing something here???pizzas were great though.

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billy . 2022-12-22

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No order arrived. Never ordering again. Messed up the order last time an had an altitude about it.

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Corrina . 2022-11-26

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Ordered a gluten free and was given a normal this is so dangerous to someone with a gluten allergy

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Tara . 2022-11-26

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My food was absolutely freezing when it arrived

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Dylan . 2022-11-21

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Ordered inferno pizza which is chilli BEEF but without bacon as we dont eat pork, totally wrong pizza came, notes were ignored and was covered in bacon and pepperoni with no beef, pizza went to the bin first and last time ordering from here

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CLARE . 2022-11-14

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The food arrived already cold, that is a joke for the price of it!!! Will never order from again.

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Kevin . 2022-11-05

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Food was cold and pizza or garlic bread needed cut

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Rachel . 2022-10-29

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Beautiful plenty of filling, worth the money.

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Antoinette . 2022-10-22

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The note I added wasn't followed

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Sarah . 2022-09-05

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Pizza was ok but rest of food wasn't properly cooked so went to waste, shame wouldn't order outta here again

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Amanda . 2022-09-01

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This place has went extremely down hill 😀!! Pizza was absolutely rotten 10/10 😁 Asked for cheese and didn’t get any 👍🤌 Found 2 moths in the burger for extra flavour, unbelievable service 😸!!! They didn’t even give me any dips and forgot my drink, unbelievable service would definitely recommend to anyone who is hungry. My favourite thing about this place is the quick delivery’s, if you need your food in a rush, they will only take 2-3 working days to arrive😁😁😁 🚐 💨 Thank you very much 6 Star Pizza 🍕 ❤️ Yours truly, Humphrey

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User . 2022-08-20

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Curly fries were hard/undercooked and cold. Pizza and chicken were decent but lukewarm.

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Bronach . 2022-07-10

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forgot my dip even after i asked the delivery driver was it in my bag he told me yes and it wasn’t there 😡😡😡

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chloe . 2022-06-12

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Cheers 4 star pizza smoking hot tasty fine pizza at best.

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John . 2022-06-03

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Pizza was lovely, plenty of toppings, hot when arrived/quick delivery.

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kelly . 2022-04-30

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A few simple taps and the food was at the door can't ask for more.

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Keith . 2022-04-23

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My for hasn't came and its been an hour+

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Odhran . 2022-04-17

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Food was late, so I called to see and the delivery driver for the address wrong and they claimed called me, but never did. I still had to pay the re delivery fee even though it was the driver. Very disappointed

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Niamh . 2022-03-28

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Food was cold and garlic bread was burnt also missing a drink

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Emmet . 2022-03-18

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First time having an issue with my order my pizza was missing the main toppings that where supposed to be included and came with only the extra toppings i ordered, spoke with staff and got it sorted fairly easily, didnt want to detract from rating so still gave 5 stars based on speed of delivery and for sorting my problem, will order again, first time having an issue after ordering from here over the years so these things happen from time to time

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kelly . 2022-03-15

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It was gorgeous ,I loved it, amazing food and the service was great.. but all I’m going to say is that it was a bit late but was definitely worth it! I will defiantly be ordering from here again. Thank you!

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Elaine . 2022-03-13

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Just ok but cold food. Cookies where ok

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Daniel . 2022-03-04

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Food was lovely and piping hot good job

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Gary . 2022-02-12

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I ordered a bbq dip. I was told it was inside even though there is a section to stick it in outside the box just blatantly lied

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William . 2021-12-23

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The dips I paid for didn’t come and the pizza was cold. Seemed undercooked. I’ve enjoyed the food there before. Don’t know what went wrong tonight. Shockingly bad

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david . 2021-12-03

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I left a note on the order and called the restaurant to make sure there was no tomato base on the pizza due to allergies and when I picked it up it was still covered in tomato sauce

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Shannon . 2021-11-21

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Excellent as always, delivery driver professional and friendly

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Joanne . 2021-11-14

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Great wee place really underrated

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Jody . 2021-11-04

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Can't fault food and delivery. Excellent

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Seamus . 2021-10-31

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We ordered our food and the delivery man stated he had came to our house and no one answered so he left. However, they did not ring our doorbell for us to hear. They then said it would be out to our house in another 10 minutes and we waited nearly an extra half hour for the food to be delivered and had to pay an extra £2.50

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Lara . 2021-10-01

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The pizza was dripping with tomato purée, wasn’t nice to eat.

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Chloe . 2021-09-27

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The pizza is always amazing! The delivery was speedy!

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Holly . 2021-08-24

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the driver was very aware of us self isolating and as very considerate with some friendly chat.

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Donna . 2021-08-05

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There was a substantial wait anyway without the additional lateness. Very disappointing. I had two kids with Autism waiting for their pizza and very distressed.

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Helen . 2021-07-29

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The attitude of the delivery driver was appalling.

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Eoin . 2021-07-04

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Great food great service delivery persons are always really polite; a pleasure to shop with a bigger pleasure to eat.

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Alexsia . 2021-07-03

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The best pizza in Derry by a country mile and by far the best staff and delivery staff. I won't go anywhere else, only wish I could give more stars.

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Scott . 2021-06-27

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Pizza was a bit dry although usually it is a lot better

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Caolan . 2021-06-11

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Got order wrong was no pepperoni

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Paul . 2021-05-22

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Delivery taking 2 hours and still not here. Longest delivery ever!

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Kay . 2021-03-18

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Food was lovely and fresh and great service would highly recommended

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Charlene . 2021-03-12

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Great food! Very pleased absolutely beautiful.! And Tommy the delivery driver never had a nicer delivery driver!!! Thank you

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Carla . 2021-03-05

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Absolutely delicious, food piping hot, delivery driver friendly, service with a smile 😀....will definitely be ordering again 👍

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Joanne . 2021-03-02

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Food arrived freezing , fries were hard and also put the wrong topping on my pizza 👎🏻

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Emily . 2021-02-19

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The delivery didn’t match the order

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Maria . 2021-02-10

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The best vegetarian pizza i have had in derry

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Annamarie . 2021-01-25

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Got my food to me in the snow, the brownies are class 👌 Thanks so much

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Sarah . 2021-01-24

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Fresh food. Ready quick and the 2 times i got it was lovely

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William . 2021-01-21

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Food was cold and the chips were under cooked. Garlic bread was also rock hard

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Megan . 2021-01-12

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I ordered 2 hagen daz strawberry and cheesecake, I only received one and the other was cookie and cream. Other than that no problems.

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Ryan . 2021-01-06

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Ordered a dip with garlic bread, no dip with order and despite restaurant being about a mile away the food was cold when it arrived!!

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Gerard . 2020-12-30

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Only downside was that the wedges were cold

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Mark . 2020-12-10

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Beyond terrible. Box squashed, pizza pressed against lid. Pizza swimming in grease. Lifted pizza slice out, it was so soggy it flopped over, all the topping slid off. Other slices the same which made a mush of topping in the centre of the box. Disgusting. Called to complain and was told it was like this because of the use of sun dried tomatoes. Chucked it in the bin. My advice just pay an extra few pounds and get a Domino’s.

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Dave . 2020-12-01

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