GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.4

Based on 703 opinions finded in 4 websites

site_photo4

Nº 263 in 307 in Derry

Nº 7 of 11 Fast food in Derry

CUSTOMERS TALK ABOUT DISHES WITH..chickencurrycookedpizzafilletricefishburntcreamcheese

comment_iconOpinions

Absolutely terrible service after ordering on this app the food showed as delivered.the shop would not answer the phone for over 30 mins . Then it arrived 45 minutes late and cold

site_logo

User . 2024-10-05

MORE AT Just Eat

Waited two hours food cold absolutely disgusting

site_logo

Jenna . 2024-09-18

MORE AT Just Eat

Absolutely amazing service and food thank you ☺️

site_logo

Phil . 2024-09-07

MORE AT Just Eat

said it was gonna be here at 7.55pm and didn’t arrive until 8.35. sent the wrong milkshake too.

site_logo

Erin . 2024-09-06

MORE AT Just Eat

Also my order was done incorrectly i just wanted chips with taco sauce not loaded

site_logo

Clionagh . 2024-08-22

MORE AT Just Eat

Waited over an hour for food that was appalling and inedible.

site_logo

Clare . 2024-08-20

MORE AT Just Eat

Hot and tasty food which was well packaged.

site_logo

Jennifer . 2024-08-09

MORE AT Just Eat

Was years since we where in Wheelers. Many years ago food was good so looking forward to the same. Well a Cod and Chips, a Mexican Chicken Salad and some chips cost £24. Can honestly say every bit of it was horrendous. We literally couldn't eat it. Fish was really slimy with an awful smell. The chips was hard and stunk. The Mexican Chicken salad literally turned my stomach. How Wheelers is getting away with this is beyond belief. Total health hazard. The sit in itself was filthy and no harm to the staff, they should be trained on manners. There was no cutlery and we had to wait for some. Then when the lady brought it out, you'd have thought they licked it clean rather than wash them. We certainly won't be returning. This place is shockingly bad 👎

site_logo

Catherine Shiels . 2024-07-22

MORE AT Google

I don't mind waiting. I got a notification saying the courier was on his way 35 minutes before the food arrived. I think this was a mistake as the food was still warm. Id say it hadn't left that long.

site_logo

Darren . 2024-07-22

MORE AT Just Eat

the food was cold and the milk shakes were warm

site_logo

Olivia . 2024-07-10

MORE AT Just Eat

I rang the restaurant to ask where my order was they said being delivered before the phone call the app said it wasn’t even being prepared yet after the phone call it said enjoy your food and I still have no received my food yet

site_logo

Ciarnan . 2024-07-02

MORE AT Just Eat

Called here this evening for a quick bite. The place is a health hazard, shockingly dirty and grimy. Staff obviously do not want to work there. The food was terrible. Burnt pizza. Burnt burgers and rock hard tasteless chips. Save your money and go elsewhere 🤢

site_logo

L McG . 2024-06-30

MORE AT Google

We just got a delivery. They forgot a chicken box in our order. They then said they’d send it over. An hour later it landed freezing. They tried to say they made it and sent it straight over so they won’t take it back. Won’t give money back. Ignorant staff. The pizza was also black. Had to order food from somewhere else in the end.

site_logo

Jessica Doyle . 2024-06-30

MORE AT Google

On the first occasion order came in good time and was warm but there was a meal missing. We then waited nearly an hour for it to come and when it arrived it was freezing. Wheelers said it was cooked and sent straight out. Very disappointed have had to buy something else. Staff in wheelers very unhelpful.

site_logo

Christine . 2024-06-30

MORE AT Just Eat

the pizza was edible the rest was so cold it was inedible

site_logo

Suzanne . 2024-06-28

MORE AT Just Eat

The chips had a really weird tang. Don't think I will order again

site_logo

Katharine . 2024-06-27

MORE AT Just Eat

Ordered a takeaway for the family from wheelers for the first time in years. I used to love the place. What we received can only loosely be described as food. It takes a lot for me to leave a negative review, but felt I had to in this case. Soggy, disgusting chips that were covered in black rot. The lettuce on the chicken burger was brown. Overall quality was horrendous for take away food. I will never be back. I cringe for them.....

site_logo

Mark Mcloone . 2024-06-26

MORE AT Google

Lettuce in wrap and burger was discoloured and soggy. Chips were laden with black bits and soggy. £40 all in it was disgusting

site_logo

Aoife . 2024-06-26

MORE AT Just Eat

Arrived over two hours after ordered. Rang three times to be told each time it was on its way. Ended up having to put on other food for a child. Very poor

site_logo

Navanna . 2024-06-21

MORE AT Just Eat

Ordered at 5:50, didn't arrive til 7:35 Rang Wheelers a few times but didn't get through until third go, just told deliveries are a bit behind.

site_logo

Carrie . 2024-06-21

MORE AT Just Eat

People playing their phone at high volume takes away from the place. Very annoying for others eating

site_logo

Stewart McClean . 2024-06-20

MORE AT Google

Had a lovely meal with my mom. I haven’t been to wheelers in ages but they never fail to disappoint. Loads of chips with my order. Chicken was so good and the wrap was excellent, chips so nicely done! Great milkshakes as well. Staff so lovely and service excellent

site_logo

Rachael Rodgers . 2024-06-20

MORE AT Google

I don’t ever complain, but the fish was over £8 on its own and was burnt and extremely greasy, and the burger had a stew aftertaste.

site_logo

rona . 2024-06-15

MORE AT Just Eat

I recently had an extremely disappointing experience with Wheeler's Despite their reputation, my delivery arrived 15 mins late, and the food was cold and unappetizing. This lack of punctuality and quality is unacceptable, especially for a restaurant of their standing. Unfortunately, due to this poor service, I will not be ordering from Wheeler's again.

site_logo

Richard . 2024-06-11

MORE AT Just Eat

Took the Grandchildren had a great time and everyone enjoyed it

site_logo

Derek Shields . 2024-06-08

MORE AT Google

A feel like I’ve been bent over.. paid 27 quid for a chicken fillet burger a lock a chips and a drumstick and took an hour and a half to make things even better

site_logo

Blaine . 2024-06-06

MORE AT Just Eat

Was late due to being super busy but was worth the wait absolutely beautiful 🤩

site_logo

Phil . 2024-06-04

MORE AT Just Eat

Hands down the best margarita pizza in town. Crust is thin and crispy the cheese melts of as you bite in the perfect cheese pizza. The chips are chunky, potatoey and extra crispy. This place knows how to make you want more!! Yum !

site_logo

RACHAEL HARKIN . 2024-05-31

MORE AT Google

Great food and lovely staff always enjoy going to wheelers

site_logo

Donna Deighan . 2024-05-30

MORE AT Google

Food was tasty, chips are reali tasty.

site_logo

Declan Dillon . 2024-05-28

MORE AT Google

My ordered was delivered by a very friendly driver. Food was very tasty and arrived hot. Will use again.

site_logo

Margaret . 2024-05-16

MORE AT Just Eat

Ordered at 1730 - starting calling them at 1900 as no food arrived! - was told food has just left shop. Delivery driver arrived at 1930, parked outside for a few minutes and then he started to drive to away. We opened the front door and the driver wound down his window and said I’ve only got half your order”. And drove off. Called the shop again and explained what happened - they had no idea. I asked to just cancel the order and refund the money. Driver comes back 15mins later with order, said I called and cancelled. Called shop back to say driver returned. They weren’t aware! Still waiting on refund.

site_logo

Michelle . 2024-05-12

MORE AT Just Eat

Half price Pizza on Tuesdays and Wednesdays. Such a good offer and really great Pizza. Chicken BBQ in picture. It was beautiful.

site_logo

noel rush . 2024-05-07

MORE AT Google

Gougons missing, chips under cooked and everything had a strange after taste, delivery driver polite and on time

site_logo

keighley . 2024-04-30

MORE AT Just Eat

i got boba and i’m about d boke everywhere and ur women took about thirty years to make my drink and ik it’s just her being slow cus blondy was making everyone else’s drinks pure fast.dunno what atmosphere means

site_logo

Kayla hamilton . 2024-04-17

MORE AT Google

Lovely food and great portions. Great

site_logo

Helen . 2024-04-16

MORE AT Just Eat

Aligning with other posts for Wheelers, we ordered some takeaway food at the counter on 05/04/24. We hadn't been to Wheelers in a while so we're looking forward to some tasy food. We ordered a fish supper, goujon meal and a battered sausage supper plus some extras. The total came to just over £40. Firstly, the fish supper...a small piece of cod and a mediocre bag of chips for a whopping 12.95!!! Fish was overcooked by a country mile and chips were barely there - was also under the impression you got a potion of peas but staff didnt ask. This used to be a sizeable portion and you could barely finish, but not now. The goujons were also very overcooked to the point of being inedible. Curry sauce, seemed frozen and then heated...was very lumpy in texture and wasn't really stirred when heating. Unfortunately, Wheelers time as an enjoyable takeaway or sit in has passed. Other takeaways provide larger, tastier portions for much less money. We won't be back...

site_logo

PFP Gamer123 . 2024-04-07

MORE AT Google

Paying £6 for cheese burger that was the size of a kids burger, £2.40 for a very small amount of dip terrible value for money

site_logo

Hutchey . 2024-03-24

MORE AT Just Eat

Food was freezing, wrong drinks,

site_logo

Cealach . 2024-03-23

MORE AT Just Eat

Family fav of ours, fast delivery, yummy food

site_logo

Lisa . 2024-03-15

MORE AT Just Eat

Had a lovely burger and chips. Friendly staff, fast service.

site_logo

Darron Mark (DigitalNomadNI) . 2024-03-05

MORE AT Google

Awful delivery time! Waiting nearly 2 hours. Ridiculous

site_logo

Michaela . 2024-03-05

MORE AT Just Eat

False advertising on the chicken wrap buy one get one free

site_logo

Antoinette . 2024-02-27

MORE AT Just Eat

Absolutely beautiful best food around,best thing they cater for gluten free (Celiac) spot on every time :-) thank you so much

site_logo

Phil . 2024-02-20

MORE AT Just Eat

Food was thrown together and they also forgot some of the items I ordered. Overall the food was awful and service equally awful...

site_logo

Anne . 2024-02-11

MORE AT Just Eat

Staff don't want to be there, barely notice U at the counter, even when it's empty, and then the food well 🤮

site_logo

David Kearney . 2024-02-10

MORE AT Google

Drinks ordered with kids meal was missing after paying extra for an Oreo shake. Food wasn’t great, was quite cool and was very late. The honey chilli chicken was very poor.

site_logo

R . 2024-02-02

MORE AT Just Eat

didnt update my order on just eat

site_logo

Emmet . 2024-02-02

MORE AT Just Eat

Rotten absolutely freezing everything was soggy

site_logo

Sarah . 2024-01-31

MORE AT Just Eat

Pizza was rotten. I was really disappointed 😩

site_logo

Brenda . 2024-01-29

MORE AT Just Eat

Lovely as usual and order was all correct!! Delevery was also quick!!

site_logo

michelle . 2024-01-28

MORE AT Just Eat

Food was soggy and tasted dry and not nice

site_logo

Dylan . 2024-01-28

MORE AT Just Eat

Brilliant food and service as always thank you :-)

site_logo

Phil . 2024-01-21

MORE AT Just Eat

Very disappointed with wheelers food last night portion sizes were very small and the Mexican salad was very disappointing for the price ..I usually order from wheelers and have always been happy .

site_logo

Denise . 2024-01-19

MORE AT Just Eat

Everything was spot on and arrived very quickly despite the snow! Free SF chicken goujons are so tasty.

site_logo

FIONA . 2024-01-19

MORE AT Just Eat

They hadn’t got the chicken I selected and was 20 mins late

site_logo

Conor . 2024-01-16

MORE AT Just Eat

lovely food and great value for money

site_logo

Ann . 2024-01-16

MORE AT Just Eat

not a big eater, so I got an kids chicken burger, its was enough for me

site_logo

Ann . 2024-01-12

MORE AT Just Eat

Used to love Wheelers, but is now really poor, will never be back nor will any of my friends or family, had gotten really expensive and quality of food really poor, staff not at all helpful and the the atmosphere is also really bad, very cold to sit and try to eat. Fish was very poor, I couldn't even eat it, chips were hard and tasted raw.

site_logo

Fiona Elliott . 2024-01-09

MORE AT Google

Great food as always super fast delivery thank you 😊

site_logo

Phil . 2024-01-05

MORE AT Just Eat

Lovely food great service. Fantastic Gluten Free selection

site_logo

Terry Deane . 2024-01-03

MORE AT Google

Smallest portions I have ever seen, look at the size of the “large chips” lol. And portion of rice for 3 quid isnt enough for 1 person.

site_logo

Stephen Bradley . 2024-01-03

MORE AT Google

Food was delicious and warm all delivered within 20 minutes. Was put off for a moment about the reviews but couldn’t fault anything

site_logo

Catherine . 2024-01-02

MORE AT Just Eat

Did not receive my order and when I rang there was no answer

site_logo

Toni . 2024-01-01

MORE AT Just Eat

Good service and delivery food is always good buy 2 bags chips got were cold

site_logo

Seamus . 2023-12-29

MORE AT Just Eat

Update. This place is so slow. Very long waiting times even for the easiest of orders. Three plain burger meals took 45 minutes. There was a time when a trip to Wheelers meant good food was eminent. Unfortunately, those days are long gone and it's mainly a complete disappointment. Food is tasteless, the chips are barely cooked, the burgers are disappointing. The chicken is either fatty or dry. I could go on. Never again. Awful.

site_logo

Kevin McLaughlin . 2023-12-27

MORE AT Google

No stars for wheelers food was disgusting, plus delivery was late never again

site_logo

Margaret . 2023-12-20

MORE AT Just Eat

Food cold, milk shake was watery had to phone after an hour and half to be told it's on its way and after 2 hours of waiting rang multiple times for them not to answer the phone at all and then it finally arrived unfit to eat any of it.

site_logo

Paul . 2023-12-19

MORE AT Just Eat

Got my order and half of it was missing!... 2 of the main meals

site_logo

Kelly . 2023-12-13

MORE AT Just Eat

Worse chips ever. SF chicken fillet was so dry. Expensive prices for really small portion of curry dip.. Over all expensive for for we got. Definitely won't be getting food from here again. Definitely not the Wheelers is use to be years ago

site_logo

Liz . 2023-12-10

MORE AT Just Eat

Chicken box came without peppers, onions and no taco sauce. Some mayo and chilli sauce.

site_logo

Maria . 2023-12-10

MORE AT Just Eat

Always food missing from order everytime i order give yee a discount for spending so much for them not to put half the order in is a bit pointless other than that foods okay

site_logo

Georgie Long . 2023-11-26

MORE AT Google

Love their milkshakes and their fried chicken

site_logo

Sian McClean . 2023-11-17

MORE AT Google

Honestly unsatisfactory, one and a half hours for food delivery , which was cold and wrong order inside burger

site_logo

Laura . 2023-11-17

MORE AT Just Eat

It was evident it was the end of the night. A tiny portion of chips with at mist a ladle of curry sauce over it. The sauce was stodgy. Dry, sparse and really not nice. Really poor. Order one piece if chicken... got 2 pieces of what looked liked a burnt black chickens rub cage. Zero chicken, jurt burnt batter. Horrible.

site_logo

Stephanie . 2023-11-15

MORE AT Just Eat

Portion sizes have got really small ! Lovely food clean and spacious nice menu bit pricey tho

site_logo

Julie Smyth . 2023-11-14

MORE AT Google

You need to do something about the ordering on meal deals you can not opt out of loaded chips had to order 4 loaded chips which none of us wanted just to place the order and cost extra 8.50 and it was the smallest portion of chips I ever seen for th price of them

site_logo

Liam . 2023-11-08

MORE AT Just Eat

It was good and tasty thanks 😊 xx

site_logo

Katelynn . 2023-11-05

MORE AT Just Eat

The "loaded chips" that you have to select with your meal arent even loaded their a plane bag of chips and it made me pay extra for it so ended up paying 11.99 a meal for 2 burger meals an the burgers were disgusting

site_logo

Finnbarr . 2023-11-04

MORE AT Just Eat

Food very cold.. very bad customer service

site_logo

Tanya . 2023-11-04

MORE AT Just Eat

Food was cold and all squashed

site_logo

Kyle . 2023-11-02

MORE AT Just Eat

Girl rang to say food would be late which I understood but she said she would re cook the food, but the food came cold still it wasn’t recooked and I paid £23.70 for the order!! Nat happy

site_logo

michelle . 2023-10-26

MORE AT Just Eat

The food is really good, I took a star off because the portions are a lot smaller than they were. A large back fills a small brown bag, and it's £3.50. I called in and ordered at the till and staff were nice, but they definitely prioritised app orders over people in the actual shop. I waited 25 minutes for 1 pizza and bag of chips and the people before and after me were away with their food. Aside from that what we got was really tasty, best pizza I have had in a while.

site_logo

Natalie McCauley . 2023-10-24

MORE AT Google

Food arrived early, was hot and tasted great

site_logo

Asling . 2023-10-23

MORE AT Just Eat

Food was late and food was cold, would not recommend at all

site_logo

Aimée . 2023-10-19

MORE AT Just Eat

How on earth is a business like this still operating in 2023? So many things wrong with this. Ordered a takeaway for my two kids and waited 1hr 15mins when told on the phone 30mins. When I called back to get a expected time, told the “driver will be with you soon”. When the food arrived, overcharged by £4 (guessing that’s a delivery charge) for a late delivery! My sons ‘kids curry’ was some sliced chicken, powdered gravy granules mixed with curry powder! Dark brown, far too spicy and disgusting! Absolutely no nutrition and a cheek to be called a curry! We call him the human dustbin as he eats everything! NOT this junk…it went in the bucket where it belonged. My other child’s nuggets (3 small bits of chicken) were seriously overcooked, dry and the chicken inside was tough. He ate a few, cold chips and that went in the bucket to keep the curry company. No reply on a phone call, probably just as well. No email Address to contact the business. They probably don’t want to know.

site_logo

Camper09095845903 . 2023-10-17

MORE AT TripAdvisor

Food was cold, I paid 32.00 , chips had to be upgraded before I could order , they were smothered in garlic mayo , my Quarter pounder had no cheese , a bit of tomato and was crispy lying under heat too long , last time I will be giving my money to wheelers

site_logo

Leona . 2023-10-14

MORE AT Just Eat

Great value & fantastic food!!! Especially the curry & chicken goujons!!

site_logo

carol gough . 2023-10-08

MORE AT Google

We didn’t receive the 3 drinks we ordered.

site_logo

Vincent . 2023-10-07

MORE AT Just Eat

Wrong item sent, this is not the first time! Ordered pizza, curry and 2 burger meals one with chips and the other with loaded fries. Only chips came so was charged extra for the item I didn’t receive.

site_logo

Rachel . 2023-09-17

MORE AT Just Eat

Forgot item and delivery time awful. Delivery man was nice

site_logo

megan . 2023-09-12

MORE AT Just Eat

Rang the restaurant to ask how the fish was prepared was told it was battered fish, it was actually breaded, I don't enjoy breaded fish. Chips were subpar. Extra 25p for coke, when Pepsi arrived Very disappointed

site_logo

Lisamarie . 2023-09-11

MORE AT Just Eat

Nicest burger I have had anywhere in Derry In a long time. Will definitely be back

site_logo

David . 2023-09-09

MORE AT Just Eat

Tasted good was a little surprised as how small the big wheel burger was but tasted fine

site_logo

noel . 2023-08-16

MORE AT Just Eat

Tiny little amount of hard ends of chips,hard tiny bit fish,few hard ends chips n half size of nugget 4 bits chicken,never again,huge price,over hr and half wait

site_logo

Linda . 2023-08-15

MORE AT Just Eat

Excellent service and tasty food.

site_logo

John . 2023-08-07

MORE AT Just Eat

The burger was great as per but the fish was inedible sorry... No refund needed just disappointed 😔

site_logo

Aaron . 2023-08-03

MORE AT Just Eat

Used to like this place but for the 2nd time in a row the food was terrible. Cold greasy & no care taken. Got the price you’d expect better. Won’t be ordering again.

site_logo

Leanne . 2023-08-02

MORE AT Just Eat

For the price of the item didn't get alot for it and it was cold

site_logo

Paddy . 2023-07-29

MORE AT Just Eat

Probably the worst customer service I have experienced in a while. Ordered pizza and chips, bags of chips were tiny, pizza base was so dry and chewy. Was also given the wrong order, when phoned to rectify the issue I was surprised to experience such rudeness from staff. Definitely won’t be back and would advise others to avoid also

site_logo

Natalie Cairns . 2023-07-28

MORE AT Google

Similary restaurants in Western NI

restaurant_img
3.4

1101 Opinions

location-icon19 Culmore Road Unit 2, Da Vinci Complex, Derry BT48 8JB Northern Ireland
Fast food
outdoor_seating_242734takeaway_242734delivery_242734

the food was too greasy and too burned x

restaurant_img
3.5

104 Opinions

location-icon154 Bishop St
Fast food
outdoor_seating_99019takeaway_99019delivery_99019

Omg I wish I had read reviews before I stepped through the door. Here in Derry for a hospital visit and needed some nourishment about 7pm. Had noticed on line that pies were available so thought a pie each might do the trick. Well, asked the young assistant on the till what pies were on offer. She looked at me blankly. Then asked the young man. He said beef and mince. I didn't see any hot pie display cupboard anywhere. He retrieved two pies both boxed and cold from the back. Goodness knows how he would have heated those up I opted for fish and chips. Noticed when waiting another girl moving oil from one fryer to another in an old saucepan and it didn't look very fresh Picked chicken nougats and onion rings also. Brought back to hotel. My goodness it was inedible. Swimming in old grease. Everything tasted the same meat is obviously cooked in same oil as fish and oil obviously ancient. Seriously the owners need to quickly deal with all this and I haven't even detailed everything! The chicken nougats were minute and rock hard. I asked what a steakette was and girl said battered burger. Hey ho guess where we won't be going again! Disaster

restaurant_img
3.1

1583 Opinions

location-icon200 Strand Rd
Fast food
outdoor_seating_98995takeaway_98995delivery_98995

Never gives straws for drinks annoying

restaurant_img
3.8

1177 Opinions

location-icon176 Lecky Rd
Fast food
outdoor_seating_99231takeaway_99231delivery_99231

Food is fantastic and staff very helpful

restaurant_img
3.0

320 Opinions

location-icon2 Strand Rd, Derry, Derry BT48 7AB Northern Ireland
Fast food
outdoor_seating_255545takeaway_255545delivery_255545

Tried poisoning me with undercooked chicken wings, not once but twice as they redid them after pointing out that cold in middle and they mess it up again. No apology just told them to give me something else which they just did. Pretty poor compared to other branches