Based on 417 opinions finded in 1 websites
Based on 417 opinions finded in 1 websites
Nº 637 in 792 in Conwy
Nº 197 of 243 Other cuisines in Conwy
Opinions
Was looking forward to fish chips & mushy peas at dinnertime after our morning drive here, but unfortunately, the fish turned out a bit dry and not very tasty, was expecting better from a seaside restaurant.
David F . 2024-08-30
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Went for lunch. We both had a bacon toastie. It was very mediocre. No side salad or dressing came with it so it did look a bit sparce on the plate. We also requested a serving of thick cut chips. They were lovely. We then ordered a cake. It was a small sponge cake filled with a thick layer of fresh cream from the cooling cabinet which had a turntable. So all the cakes in the cabinet could be seen at all angles. The cake arrived and we immediately sent it back as it was nowhere near the quality of the cakes in the cabinet. No cream was visible and it looked old. The waitress reluctantly brought us another cake. It looked exactly the same. So to save the embarrassment, we cut into this one but it was obviously stale and the cream had shrunk within the sponge, as fresh cream does when it's old. We left it, it was not edible and advised the staff as we paid. Her attitude was very annoying and in fact, we suggested she try the cake herself if she didn't believe us! She deducted it off the bill. We won't be going back. Their customer service is extremely poor. Trying to pass off stale, old cakes and refusing to replace with fresh from the cabinet as requested is appalling.
Julie P . 2024-08-22
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Breakfast outside. Two sausage toasted sandwiches and drinks. All efficiently served by young waiting staff. It’s not cheap but great venue on sea front.
Anne T . 2024-07-26
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Disappointing lunch despite the friendly and efficient waiters. We ordered mushrooms on toast - a big mistake - two buttered slices of cheap toast topped with lots of heated up tinned mushrooms. It tasted as unappetising as it looked. Great for cold drinks and coffees but that lunch has put us off eating here again.
traveller47llandudno . 2024-07-25
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We come here once a year and this was best it’s been for some time. Attentive young waiter. Food was lovely. Menu has been given revamp. Table overlooking beach. Cannot ask for more. It’s old fashioned but that’s its charm. It pricey but I’m on holiday! Welsh rarebit recommended.
georgie pp . 2024-07-22
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Really lovely cafe. Delicious ice cream. Very good coffee. Waiting on staff friendly and helpful. Lovely view of the beautiful new sandy beach. Recommend.
Michelle . 2024-05-27
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My husband came into this place last weekend for an ice cream to share with our daughter as it was her first time trying it. Myself and my daughter waited outside for him to return and I could see by his face he was absolutely flabbergasted... £9.25 for THREE SCOOPS of ice cream in a tub? Ridiculous! I understand things have gone up but to charge that much was stupid! He checked prices down the road and they were half the price in the road side trailer opposite trillo avenue! Just goes to show you do not need to be charging the earth!
Jessica W . 2024-05-09
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I have been three times in total and each time I leave disappointed, will never go back and try again. Most recent visit, I did not stop to purchase anything and instead visited the cafe around the corner. The inside resembles times of living with covid with partitions everywhere and not being allowed to stand near the counter. No alternative to ice cream which with a diary intolerant child was disappointing. Service is always very poor, never made to feel welcome and prices really don’t reflect standards. Much better options further up the coast in Llandudno. Once upon a time “Fortes” was the place to be! Seems to be the place to avoid these days!
Bethan S . 2024-05-04
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Went later Saturday afternoon, had scones with a tea and a coffee. The staff were polite and clean but sadly not special. The drinks were fine. we have had better scones and butter was scarce. Sad really because the Fortes in Llandudno is terrific
Andrew H . 2024-04-29
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Complete rip off! 2 sandwiches and drinks £26. £9.50 for a beef sandwich which had more butter than actual (cheap thin packet) meat! Turkey option was no better! Staff seemed numb. Wouldn’t ever go back.
sophielouise1211 . 2024-03-31
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I had a breakfast brunch, white toast and a pot of tea at my visit. All staff I accounted were very polite and friendly. Food quality was definitely above that of your average high street cafe. The sausages in particular should be mentioned for their high quality. The black pudding was the end portion and I found it to be a little hard at the nub end.
YoungSmit . 2024-02-20
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A clean and pleasant premises, but ridiculously expensive. £3.50 for a minute portion of ice cream, a complete rip off.
Maps33115941777 . 2024-01-13
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My husband and I went twice whilst we were in Llandudno for a short break . The breakfast was excellent and we were very satisfied both times . On the second visit the Welsh rarebit my husband shared with me was magnificent. Coffee and hot chocolate are fabulous too and the cakes were good too .The service could not have been better . It is not a cheap place but the quality is definitely there. Would highly recommend
Marie F . 2024-01-09
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We have been here several times over the years. Mainly just for coffee. During this visit the place was noticeably quieter. We ordered 2 shallow mince pies and a small slice of apple pie. 2 cappuccinos and an espresso. When the waitress brought the bill my instant reaction was “ this is someone else’s bill”…….and then I looked at the detail. Yes, £3 each for a mince pie ( the ones that cost £1.50 for 4 in Sainsburys and a staggering £6.75 for a small slice of apple pie. £22 the total. We left with that uneasy feeling of being chiselled, taken for a ride. What a shame, not just for us ( it’s over and we won’t go there again) but for the the poor staff that work there having to inflict this usury on their customers. No wonder they look sad!
alvin b . 2024-01-09
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Nearly £8 for two tasteless coffees-never again. No wonder the place was empty. I shudder to think was a meal would cost. Staff unwelcoming.
Urbane A . 2024-01-05
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Had breakfast here, clean and roomy place, order taken , food was hot and very nice, staff all young so no chatting , when we walked in there were 3 young people who just looked at us, do we just sit anywhere i asked , no reply so we just sat at a vacant table.
MrOwtDoors . 2023-12-27
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Cottage pie didn't tast of anything new t much meat no veg onion etc. was heated in microwave it was warm with some parts very hot. Not worth the 11.50
thomasdV1767PG . 2023-12-13
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We were visiting Rhos on sea, and decided to have lunch at Fortes, as we both have some nice memories of the place growing up. What a big mistake. Staff were miserable, we sat down, looked at the menu, and wow, the prices!! This is a cafe, with restaurant prices . £9 for cheese on toast!!! £4.50 for a scone with jam and a squirty cream....sorry but that's not Clotted Cream! The scone was tasteless, with virtually no fruit in it. The hot drinks were okay. Looking around, the meals were mediocre,, and definitely not worth the money. The place needs a shake up, staff need to be a hot mote friendly ,customer centric and interested. The place needs a new menu to reflect the fact it's a cafe, not a restaurant!! Won't be visiting again. Dreadful..
Annie M . 2023-11-24
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Not been here since before the pandemic, and won't be going again. I live locally and we went for a stroll on the promenade. Called in to Forte for a coffee and cake each. Nearly fell through the floor when she presented the bill, over £18, the cakes were £5.95 each. We are pensioners and this was a little treat for us. Toilets disgrace no hot water and no heated dryer.
P2295KBsusanj . 2023-11-20
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what a lovely place to have some thing to eat and drink lovely poached eggs and lovely cakes all the staff made us feel welcome again we came last year and had the same wonderful service Steve and Michele Bedfordshire
Michele P . 2023-11-15
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Me , my wife and daughter called for lunch , my daughter had bacon and chips which she said was ok , my wife had sausage egg and chips that she said wasn’t very good . I ordered a bacon sandwich on a white roll . This came in two slices of toast which wasn’t what I ordered and toast was burnt . We had a tea , coffee and juice . Bill was over £30 . This wasn’t even worth £10 . My so called bacon sandwich nearly £7 . Staff all looked miserable, never asked if meals were ok . They didn’t even look at us when we left . Total waste of good money
Paul M . 2023-10-25
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Prices at this cafe are extortionate, 3 sandwiches, sausage and chips and two kids meals with drinks came to just over £80.00. Service was not very good, told to find our own table, its just as well the plates were not cleared because is we had ice creams the bill would of been in the region of £100.00. Absolute rip off. No hot water in the toilets and the hand dryer just blew out cold air. Will go elsewhere in future. Quality of the food was cheap.
coachmanlaserking . 2023-10-10
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had a meal there and the day after i was ill with food poisoning and my husband had a bad stomach i had to go to bed due to being ill this started a few days ago
Pamela H . 2023-10-01
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After coming the previous week with my elderly mother who is end of life with brain tumour and having had excellent service from Ben the waiter Michelle and katie mum decided o she’d like to go out for a bit of breakfast there but this experiance was not the same on entering we were met by Ben who we’d seen the previous week katie and Michelle on mum can’t eat much due to her illness and I had had a tummy op and couldn’t eaitner so as previous visit we’d explained this and opted for the small child’s breakfast we’d asked if that was okay and was to.d not a problem previous week this week the waitress took our order and took it to what looked like a supervisor who I could see having presented our order to her she was raising her voice to the staff member making mum and me feel very uncomfortable I could make out it was to do with ordering the childrens menu I asked the server if it was okay and she felt embarrassed I could tell and said yes to us the lady she w supervisor was called efi I asked who she was to a member of staff. She wasn’t very friendly towards the staff I could tell after receiving the food which was of reasonable standard we hurriedly ate it not all as we don’t have large apitites we left on the way out I’d told the lady I was dissapointed with the way she’d conducted service towards us it was only the staff that brought us back as we’d had previous week enjoyed ourself but this week encountered this rude lady who made us feel most uncomfortable mum doesn’t have long left being terminal and each day we spend with her is a bonus mum chose to come to fortes we’re from prestatyn so it’s a long way for mum being I’ll to endure in the car staff at the cafe are superb perhaps look at staff training for people skills for management staff as there not as good as the staff waiters and waitressses on shop floor they could teach the supervisor perhaps some skills with how to treat the paying customer and if your not happy with a customer let them now instead of making fools of your waiters and waitress in earshot of the customer in question very unhappy
Marie1471 . 2023-09-25
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Spotlessly clean, with a warm welcome and attentive staff. Good range of food, fabulous cakes all at reasonable prices. A great place to stop.
R32EastMidlands . 2023-09-22
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This restaurant is excellent for food but one member of staff is not very customer friendly. I will still eat here the food is really good and ice cream is to die for as are the cakes .
D5651EAangelac . 2023-09-14
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Very clean. Excellent staff. Best value coffee on the sea front. It's become our preferred choice for a break at the end of our promenade walk from Colwyn Bay.
howardquinn . 2023-09-12
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An old fashion restaurant/ cafe / ice cream parlour , with good quality simply food , or drinks ; served by friendly well trained efficient staff , plenty of space inside or on the large patio overlooking the sea .The staff uniforms and cleanliness in...
atw1946 . 2023-09-12
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We visited Fortes today for a lunch and my mother is extremely fussy, however she raved about her meal and me and my dads was lovely aswell We had our dog with us who was treated like a customer by the amazing staff Can’t fault...
NatalieLKK . 2023-09-10
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Having lived in Rhos On Sea for 5 years and Conwy county for 30, with shame I have to say I have visited Fortes only once in my life. Dissuaded by people on here complaining about prices, frozen food and anything else they can find...
422bevt . 2023-08-22
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Very disappointed.called in yesterday 20th August. Ordered Welsh Rarebit. The Rarebit came on one piece of cheap thin brown toast and another slice cut in half with no cheese. Considering they’re in Wales that was the worst Welsh Rarebit I’ve ever experienced. The Cappucino I...
V8720TRphilipw . 2023-08-21
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We were visiting Rhos on Sea, and after a very amusing half hour playing crazy golf, we decided to find somewhere for our mid morning coffee. We decided to try Fortes. On entering, it reminded us of a hotel lobby. As we took our seats,...
karen503933 . 2023-08-20
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Lovely location and spotlessly clean are the positives. We asked the waitress if it was fresh chips or frozen before we ordered we were told fresh. We all ordered but the chips were actually frozen chips. They were £4.25 for a small saucer of frozen...
Trail48285898576 . 2023-08-13
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Right on the corner so great for people watching. It’s like stepping back into the 50”s inside. Nice and spacious with 50”s style deco. My partner was thrilled to see knickerbocker on the menu £9.95!! Yes it’s still tinned fruit, strawberry and vanilla ice cream...
DDBKent . 2023-08-05
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As has been a theme here, the prices are ridiculous. Sheer profiteering. As sandwiches are so expensive now, they've introduced burgers with a limp salad leaf at £5.75. I chose milky coffee instead of latte costing more than £4. I then had a cream spongey...
valwillmg . 2023-07-31
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Served soft drinks in a paper cup, pot of tea just about gives you one full cup! Food is brought out unsettling quickly emphasising the fact it is obvious pre made and just heated via microwave to order. The food is very poor quality and...
Inspire33079052194 . 2023-07-30
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Overpriced, food rubbish and so was the service. Sunday lunch was a joke. Packet beef you use on sandwiches ; swimming in gravy... Would never go there again or recommend.
VIRGINIA L . 2023-07-23
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Overpriced! We had one tuna sandwich between two and two small diet cokes served in small paper cups. We were shocked that the bill came to the better part of £15! Two slices of standard brown bread with not much filling and a small salad...
908howardw . 2023-07-09
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We had the most delicious ice cream, great choice of flavours so opted for 2 scoops each. Cost for two of us was £12.50 . Really ??? The prices were advertised so my fault for not noticing. What are families supposed to do …. Would...
hillsidejane . 2023-07-08
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Totally disappointing. The breakfast comprised of one sausage, one rasher of bacon, one ‘dirty’ egg, two hash browns, two slices of toast and one tomato. The bacon was over cooked and cold. This cost £10.95 each. Tea was extra! The tea pots held just about...
Walmgate . 2023-07-05
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We met a friend here for a coffee whilst we were visiting the area. There are plenty of tables both inside and out and the whole place was clean and welcoming. It is table service and our order was taken very promptly. My coffee arrived...
Janet H . 2023-06-28
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I love this cafe but some of the staff are very nasty to a young lad in front of customers .I worked In a cafe and taken out to be spoken too. I will not be coming in again if things don't improve
D5651EAangelac . 2023-06-22
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Beautiful spot. Very limited menu compared to what it was pre covid, but the most amazing staff you will find anywhere
David B . 2023-06-20
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Couldn’t rate this place high enough. The desserts were amazing and the ice cream is one of the best I’ve ever had. The cafe itself was spotless and the staff were lovely and very helpful. Will definitely be going back!
MCRbee78 . 2023-06-12
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Waiting on staff are really lovely & its a lovely setting, come here on every visit, but seriously £5 for a portion of frozen chips?! We had 1 x "home cooked" honey roast ham sandwich, 1 x "home cooked" roast turkey sandwich, 1 chips &...
178clairej . 2023-06-04
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Absolutely shocking. The food was very poor quality, one of our meals was pouched eggs on toast, the eggs were so tiny and rock hard, barely edible tbh, very pricy for poor qauaity food. Our two young waiters, one called George and a young lady,...
Saron2929 . 2023-06-03
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Delicious ice cream and fabulous sea views, friendly staff. Admittedly the cafe could do with a refresh, but sitting outside is the best here anyway.
DRAVP2019 . 2023-05-29
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We had good food and service, the fish and chips had nice quality fish and was freshly cooked. My mum is a wheelchair user and we had difficulty managing the toilet. It isn't accessible really, one bar next to the toilet isn't enough help for...
Jane C . 2023-05-29
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So sad, we have visited Fortes in Rhos on sea so many times over the years we live fairly local I suggested lunch with my husband which turned out to be a mistake, the menu was the first sign things were not good it was...
Christineekenny . 2023-05-22
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The food was terrible, there are much better Cafe's in Colwyn Bay, this place sells sub standard food at premium prices, (You get what you pay for, not at Fortes you don't) If you want to eat microwaved crap then this is the place for...
Gary D . 2023-05-10
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£10.30 for half a cup of warm coffee & a sad looking (and tasting) bacon sandwich ??? You really are talking the P. Coffe was warmer than the sandwich, bacon fatty, bread cheap & really not nice. I can possibly understand the price if the...
chris j . 2023-04-25
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I have read a number of bad reviews of this restaurant but can only say that this has not been my experience. My partner and I both had all-day vegetarian breakfasts, which were brought out very promptly by a very pleasant waitress. The breakfasts were...
waterspirit . 2023-03-11
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We popped into this lovely traditional restaurant/cafe while walking along the sea front. It’s a beautiful and quaint place, like stepping back in time in the best way. We had the all day breakfast and a pot of tea each. The staff were really friendly...
Cakemuncher123 . 2023-03-05
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Grossly overpriced ,poor quality food ,badly cooked and will not be going there again .Worst breakfast we have ever had
333lesf . 2023-02-27
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Very dated and overpriced. Felt like I had visted an old people's social club. Ordered a Quarter pound cheese burger with salad. Burger arrived on a ordinary bread bap the cheese must have been the cheapest slice and the salad consisted of a few bits...
scapular . 2023-02-23
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We came mid afternoon hoping for dessert, ice cream, waffles or crepe, they only offered sundaes, cakes or ice cream which was disappointing compared to the other Forte’s in North Wales. The restaurant looks tired and sad and like a retirement home, understandably they want...
chughes1998 . 2023-01-13
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First ever visit to this Fortes in Rhos on Sea. The restaurant is lovely and the staff are too, but to be honest the food isn't good at all, which is a real shame. I will say though it is better than the Llandudno branch....
Z3559KRrichardb . 2022-12-29
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Lovely place in a perfect spot but unfortunately prices are extremely high for what you get, I don’t think I’d visit again purely for that reason.
Cabello97_ . 2022-12-19
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On a bitingly cold morning we came in for a coffee and a warm-up, but ended up getting a cheeseburger for me, and a large cream slice for my wife, in addition. All perfectly pleasant, but the most remarkable aspect were the numbers of staff...
aggieboycornwall . 2022-12-05
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Called in for breakfast, waitress service at the table, small breakfst selection, but quick service, food good , quite expensive , but overall enjoyable.
daveNewport . 2022-12-02
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In shock at how expensive a poor quality bacon sandwich was ! Almost £8! Will not return Awful how this place has gone downhill
nicolasmith12345 . 2022-11-04
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Had a family meal at Forte’s, really enjoyed our experience today, food was amazing, the whole atmosphere was great. We’ll definitely go back again.
240sib . 2022-10-26
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Whatever you do don't have the burger they are disgusting. My wife had the baked potato, and it was rock hard, also the coffee was cold.
ianh701 . 2022-09-29
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The chips are pilled on your plate way to many . Cheap chips taste awful. Beans over cooked . Milkshake way over priced cost the same for a pint of beer !! Burger was ok apart from the salad that tasted of grass . First...
Emily199422 . 2022-09-18
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Called in to have lunch, service was very good, but we ordered the home made Tuna pasta bake which was awful. It was supposed to have a pasta sauce which looked slimy and had a sharp bitter taste, not sure what was in it but...
michaele424 . 2022-09-06
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Lunch visit for first time to this restaurant and pleasantly surprised. Staff are friendly and efficient and service is prompt. Good quality food at the right price in a nice clean environment. Will definitely visit again.
Jason H . 2022-09-04
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Went to the restaurant today and ordered 2 lite bite burgers. They arrived quickly and to be honest the burger was awful -dry and tastless. We were asked by one of the staff members if everything was ok. We told her it wasn't but we...
Mani2lin . 2022-08-27
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Wish I had read previous reviews before ordering my meal today. Pros Quick service Beef burgers ok £5.00 each Ordered 2 quarter pound beef burgers. Came on a thin bed of lettuce,dry bap and a small amount of relish, but would been better if served...
suewA4047AJ . 2022-08-25
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We try to visit Forte's during our stay, either at the Rhos on Sea site or Llandudno. Desserts were the reason for our visit this time and we thoroughly enjoyed them.
chandrah874 . 2022-08-24
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18 Aug. Family of 3 adults, 1 six year old and baby 5 months in buggy - arrived at 12:00. Although the welcoming staff were young and obviously inexperienced they showed us to a suitable table and promptly and efficiently took our orders. Drinks arrived...
geoffp486 . 2022-08-20
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After a visit to Rhos on Sea I took my grand children to the ice cream parlour FORTES .. which serves a variety of ice cream sundaes starting at £8.75 x 3, 2 small single ice cream cone and a burger and fries and drinks...
Pacha L . 2022-08-12
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We'd walked a fair way along the promenade and were ready for a cuppa. This served the purpose. Plenty of tea in the pot and we had a scone each - these were fine, your usual cafe scones. I see that there are quite a...
Charles_and_Susan . 2022-08-02
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Absolute rip off ordered honey roast ham sandwich for just under £8 the one slice of ham was paper-thin and didn't cover the sides of the curled up thin sliced bread shocking would never have lunch there again
patriciamU9841TM . 2022-07-26
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Staff very slow service and uninterested. Ordered the all day breakfast. Ask for no egg & tomato and just extra or whatever instead. Bread was dry! Bacon was disgusting! Barely even cooked. Asked for it to be cooked further, when it came back out it...
Sianey212 . 2022-06-19
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Probably the biggest rip off of a lunch I’ve ever had. The quality of the food is poor and vastly overpriced. This is not Fortes of yesteryear- this is now on borrowed time unless they up their game. The service was efficient but the young...
BoardingPass686836 . 2022-06-19
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Visiting for a drink, the staff are unfriendly and treat customers like they are an inconvenience, the coffee is unpleasant, don't bother coming here.
Kim B . 2022-06-18
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We went for food here and it was very expensive for what was very poor quality food. The chips were not traditional chips but just cheap fries which weren’t very nice. We ordered milkshakes expecting them to be made with ice cream because of the...
Lauramay845150 . 2022-04-16
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Two families visited for lunch. The quality of the food was far below our expectations. Poor quality ingredients. Even the coffee wasn't great. We will not be returning and we advise you not to come either.
Natalie D . 2022-04-16
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The service here is fine, but my advice as stated in previous comments was the worst breakfast I have had in years, more fat than bacon poached egg that was like rubber. The only thing I would say is they gave a full refund and...
Malcolm P . 2022-04-15
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Called here for lunch as it looked reasonable from the outside. Ordered a cheeseburger with chips and was shocked at what I received for my £9.25. A handful of microwave chips and a burger that was wafer thin with a slice of processed cheese and...
152DavidL . 2022-03-26
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Closing time 5pm Arrived at 4.45pm Door closed. We were shouted at by lady inside who stated through the glass " we're closed " I asked if they would do takeaway ice cream as that's what we come for and she shouted " we are...
810clarel . 2022-03-23
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We have visited today and I have to say the food was pretty atrocious. Bacon I would have put in the bin it was so fatty and hardly cooked. Cod and chips £13.95 which is total rip off as the fish was small with very...
Chattycath . 2022-03-22
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We visited here as a party of 5 inc. 2 children, we were efficiently seated and our orders taken. There was a selection of meals ordered, however, the adults had Fish and Chips and cups of tea. Speaking for myself the tea was typical Forte...
Steve5839 . 2022-03-21
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Staff very smart and quick service, coffee excellent piping hot like I asked for. Those were the positives. Food is a mixed bag. Mainly because the roast dinner was such a rip off it was shocking. Children had cheeseburgers at £4.95 each, server asked if...
Dreamer59731290873 . 2022-03-05
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My hubby and I had breakfast at Fortes today 27th Feb...hadn't visited before I had the early bird. hubby had poached eggs on toast..the food was really good.. very tasty..and a lot of it but feel compelled to say that the service was FAR beyond...
carolehB9540CR . 2022-02-27
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First time in here,felt safe, clean and tidy very fast service,food was good and reasonable priced.the views were lovely,will go back again
Karen T . 2022-02-05
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Stopped here for brunch, nice location, but for very average to poor food the prices are ridiculous so expensive. The staff have zero personality, serving like robots. Zero atmosphere, not really sure what their going for here but won’t be returning.
Luke F . 2021-11-28
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Great early bird breakfast Lovely and clean, great view of the sea and great service…. I would recommend this place, as hot meals are good too, always call on the way to Llandudno…. A little gem
millymolly63 . 2021-11-14
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Great food, lots of choice on the cake menu which all looked fantastic. Staff friendly and helpful. Location right on the front. Would definitely return
L7008NKphil . 2021-10-27
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This is a nice location on the Rhos on Sea beach front with outside seating. Nice clean café but my only complaint is the price of the cakes. Two teas and two average size pieces of cake cost £14.60. Carrot cake £5.25 and lemon meringue...
mikel5706 . 2021-10-12
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Family of 4 adults, a 2 month old baby and a dog, ate outside overlooking the sea. Ice creams were delicious but quite expensive.
Jaxhead . 2021-10-05
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We would always use this restaurant whilst visiting Rhos on Sea. The staff were friendly and efficient, the menu was extensive to suit all tastes. The atmosphere and location is excellent. Always well frequented, a very pleasant experience. Would recommend.
johnpatricia4 . 2021-09-18
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We always look forward to a visit to this coffee shop when we go to Rhos on Sea. Good coffee, friendly staff and right on the sea front. We were very impressed with the care staff were taking cleaning tables and following Covid guidelines. Made...
AW2359 . 2021-09-17
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Lovlely coffee , we had cappuccino. Staff friendly ! We sat outside , service efficient and restaurant clean. Our daughter enjoyed the food and ice cream
skipd . 2021-09-09
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This used to be a nice friendly family restaurant, but over the last few years the standard of customer service has declined to an abysmal level. When we visited yesterday, there were at least 6 waiting staff present, but most of these (the older ones)...
David L . 2021-08-05
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Wow. What can I say. This is the first time I've been inside this cafe in Rhos on sea, Conwy but it definitely won't be the last. I brought my son here for the final day of our trip to North Wales for a treat,...
LeeThomasIOW . 2021-08-02
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We had the set Sunday lunch and it was terrible all I would think was frozen good but the staff were lovely but want be going back to this Restaurant again.
valerietD4295MC . 2021-07-03
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We are locals and regulars to this restaurant . Today we went there - there were three chaps in front of us giving the waitress a headache - kept taking their masks off and generally blocking the way in. We we waiting behind the sign...
Anne L . 2021-06-17
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Our latest visit here was terrible and we have been many times before. Staff were rude, miserable. Asked 3 times for our table to be cleaned cause of the covid and nobody came so did it myself. Food was not usual standard very poor and...
J4695YNjanete . 2021-06-12
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Lady very unfriendly and abrupt. I'm a wheelchair user and asked to use the toilet which is unsuitable and would have been helpful to know this before nearly getting stuck in the doorway. On the way out the lady stood next to me watching me...
Kendo2005 . 2021-06-05
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10 Opinions
Visiting Brown's bar and grill every weekend is the highlight of our week. My husband and I always have food here. The freshly battered fish, chips and mushy peas are great. The carvery on Sunday is the best I've ever had. I really just wished there were more choice for desserts. The management and their staff are so friendly and welcoming. Keep up the great work you do as we do appreciate it.
81 Opinions
waitresses were useless busybodies plenty of tables free, noone there to seat you so after we settled in on our own one of them got all uppity about it - if they were there in the 1st place doing her job that hassle would not have happened - we just left and will not return - same happened to friends of ours too
115 Opinions
4 out of 6 self serve machines broken. Terrible queue! Not up to standard. Someone should take orders manually. Expect better.
124 Opinions
You must go here as it is a little out of the way, yet really nice food with nice attentive, helpful staff. Go along Station Road to get to it, or cross the bridge from the railway station.
210 Opinions
Came here today Iced Cherry latte was spot on and great. But I think their needs to be a few things that need to rectified 1 . the place needs increased hygiene cleaning for example the toilets they were absolutely horrendous today with someone’s skid marks on them appalling!! 2. The staff members need to stop nagging people to come out of the toilets and not speak to them in a rude manner. If this continues to happen then things are going to kick off and escalate. A change is urgently needed!!! Caffè Nero investigate this and get these problems resolved.