FoodWell, Manchester in Salford

A really disappointing experience. My friend and I had a wonderful concert booked and wanted to get a nice dinner afterwards but in hindsight, I regretted booking this restaurant. Although the restaurant looks good, the food was really underwhelming. I ordered the Katsu chicken curry and chicken had no salt. I had to try and salt it to make it better. Even after that, it was still underwhelming and definitely needs more seasoning. My friend ordered the two types of sushi and left most of it on her plate. We thought about packing the food for her partner to have later but then we were informed they had a no take away policy which is wild in this day and age. The only thing we enjoyed was the popcorn halloumi but for the amount we spent, we truly felt there was very little value for money.

We booked spontaneous as we are from Birmingham and heard good things. Our waiter Manny was so attentive, fun and knowledgeable. The best server I have ever had. He smiled all evening and made our experience here one to remember. We have recommended firefly for businesses that we have links with. Thankyou so much Manny for the fantastic service! X

This is my second visit, I visited before and was disappointed. Gave firefly another chance and my experience was worse! Tonight they didn’t have any sashimi available at 5.45pm? Samosas soaked in oil and tasted like they were Asda’s frozen section, pork belly was fatty and tasteless. Sweet and sour veg I’m sorry this is a basic side dish and it was awful. Vodka pasta was £16 and again tasteless and under seasoned. No one asked us if we were happy or offered desserts. Food took quite a lot of time to come out considering the restaurant only had a few tables in. We couldn’t wait to leave. What a waste of money, we’re still hungry!!!

I have tried and tested the breakfast. I am very picky with bacon, has to be “my type of” perfect. I asked the server for crispy bacon and he was pleasantly happy to assist and make it for me. The ingredients were all fresh and full of flavour.

IF I COULD GIVE 0 STARS I WOULD! AVOID AT ALL COST!!!!! Travelled from London for a weekend in Manchester booked this restaurant 2 weeks prior, told restaurant of food allergy at booking completely fine no contact. We arrive at the restaurant told them of food allergy again, order our drinks and food to then be met by the manager who was so abrupt and rude, point blank refused me to eat in the restaurant for my allergy, was told to either leave the restaurant or watch the rest of my party eat without me, while he got up he then snatched my cutlery and plate from the table while leaving the rest of my parties cutlery and plates there. I have never EVER felt so discriminated against for my food allergy or spoken to by a manager so disgustingly nor have I ever been refused service in any bar or restaurant. We then agreed to leave after the way we had just been disgustingly treated to then see 5 days later they have charged us for a no show of £40 onto the card we booked with! ABSOLUTELY DISGUSTING COMPANY!!! Have reported the restaurant!!!

Thought I would try Firefly for Sunday Roast with a friend, had booked a table for 1.45, upon entering the venue it was not busy, but the welcome host was on a call, she did not acknowledge us at any point, and it took a good few minutes for them to finish and for us to be seated. Once seated a member of staff came over to take a drinks order and ask about any allergies which is a good start, after informing them of a nut allergy, they stated they needed to go and get a form and the allergen menu, they did not seem to have any of these forms, so it took some time for them to get another one printed off. The allergen menu came, along with a form which I was asked to sign apparently for my safety, I do carry an Epi-Pen, but never in any restaurant, travelling all over have I been asked to sign a form, of course I appreciated nothing in life is guaranteed, but this certainly did not appear to be for my safety, but rather to cover the restaurants own backside, not that this form would actually protect them from any action should a patron become ill, funnily enough the only item containing nuts was a dessert anyway. After being told that unless I signed the form, they would not serve me food, I did so begrudgingly, a few minutes later they came to take the food order, but we had still not had our drinks arrive, this is around 20 minutes after arriving. The drinks arrived, and they came back to take the food order, I ordered the Beef Sunday Roast and my friend wished to order the salmon, only to be told that was not available, most venues would inform their customers of items not available upon seating not at ordering, so he went for the vegetarian roasted cauliflower. To be fair the beef with my Sunday Roast was very good, but the sides were lacking in flavour and the roasties seemed like they had been kept under a hot lamp for a prolonged period, my friend was not overly impressed with their veggie roast. For dessert I had an Eton Mess which was fine and my friend the sticky toffee pudding which was also fine, at no point did anyone come and ask how the food was, see if we needed any more drinks or top up our water. We asked for a coffee and tea and this again took an age to arrive. Upon trying to get the bill, it was difficult to get anyones attention, one member of staff was chewing gum on the main floor, others were just chatting around the bar, another table actually got up to try and get the bill. I have a feeling this venue does not really know what it wants to be, flashy on the inside to try and get people to tag on the Gram, a mish-mash of food / cuisine, and massively let down by the service and attitude towards those with dietary requirements, safe to say I will be unlikely to return.

I gave Firefly a try with a couple of friends who were visiting Manchester as I was on a pretty limited diet at the time. I went for the Green House Salad which may sound boring, but it was actually a very enjoyable serving of avocado, pumpkin seeds, pear, courgette and a delightfully tangy dressing. I had it with Sweet & Sour Greens (Pak Choi/Broccoli/Edamame Beans) to beef (lol) it up a bit. My friends shared some tapas-like dishes: they didn’t look entirely filling but were painfully expensive. I only asked for water to drink which was £5, ouch. We didn’t really feel like the target market. It’s one of those places people would describe as ‘Instagrammable’, with photo-opportunity props and a DJ blasting music even though it was a very early Saturday afternoon. Service started off attentive, but we were left waiting ages for the bill. Although I enjoyed my meal, I wouldn’t bother coming back.

Second time visiting foodwell as couple. Visited after received email for 50% off menu in the week. It was a new menu and the food did not disappoint. Favourite menu item is the halloumi popcorn which I was pleased to see had remained on the menu! The chicken sushi was also great! Loved the cocktails and the way they were presented. Even had the desert which was a bit of a mystery box but was very pleased when it came out and there was a selection of deserts. Will defiantly be returning again. Great atmosphere!

I don’t usually complain / haven’t left a review on a restaurant in ages. But avoid this joke at all costs. Bottomless Thursday. Don’t waste your money. We arrived on time and 2 of the party of 7 were already waiting inside. The security and the woman with the clipboard having a pure power trip made us wait outside for 10 mins for no reason as “it’s busy inside”. Finally the manager who had a brain cell came out and brought us in. They must have very sad lives. Face on like they would rather be anywhere else! Inside was a joke as well… 40 mins waiting for a pre booked table. Had to repeatedly ask for bottomless drinks which had been completely oversold so the two staff on couldn’t keep up. The food was shocking! But when that’s the least of the problems you know it should be avoided. And to finish off someone was sick all over the toilet floor and it was just left. Absolutely stank! Honestly don’t bother… would rather spend £40 to eat dust

This was potentially one of the least enjoyable, most stressful and very disappointing meal i have ever had. The service was horrendous before we even attended with poorly organised and rude staff who were incompetent in answering basic booking questions. When we arrived we had to wait for an hour and 20 minutes for our table as they had messed up the booking. During this time we were not given any apologies or compensation, most of the staff were in fact very rude. When we were finally shown to our table we had to ask several times to be served and the drinks took about 20 mins to arrive. It was meant to be bottomless drinks however we had about two glasses of proseco in this time. When the food arrived it was tasteless. Not all the food arrived either and we had about 3 bits of sushi each and were starving. In the end we had to leave early as it was such an unpleasant experience. Would not return even if they paid me!

Service absolutely terrible. 5 of the party were already there we when got there and the woman on the door made me wait 5 mins as she was saying there was already 6 in my party. Bottled water was tap water. 30 mins to take our order. Prawns didn’t come asked 3 different staff members eventually one came and said we’re out of prawns. All in all garbage! Avoid at all costs

I am been last week for lunch with some friends, We really enjoyed the place and food ,ours server Nico was really professional guy and suggest us the best food and drink. I recommend to visit this place if you are in Manchester.

Dining experience here was amazing! Our server Nico recommended delicious food and service was really good!

First time Dining here with my partner such a lovely place, We we’re served by Nico he was so friendly & kind, he recommended the best dishes in the restaurant which were Chicken Sambal & Katsu Chicken Curry and wow!! It was so Damn Good! We will be coming back again soon!

I have been in holiday in Manchester with friends and we have had a great time on Saturday night,lovely location and captivate music. Our server Nico was brilliant and friendly and suggested us some small plates to share, I’ve loved the halloumi popcorn and the Fallen Angel cocktail! 100% SUGGESTED

Had a meal here with a few friends as a last minute night out. Food was OK, nothing special but no complaints. Waiting Staff were spot on but the female Manager was obviously very stressed. She had a face like thunder and we saw her...

Had a really nice time the other day at this place. Had a lovely waitress and good runner who brought the food to the service on time, no delays, good dishes and nice atmosphere

One of the best places for food in the city. The food exceeds expectations and the staff is incredible. Our waitress was a girl named El and our runner was called Savvas. They were both very polite and friendly. The food came on time and...

For a few weeks I’ve been looking for a restaurant that would wow me and I can say I’ve found one now. I ordered sushi which was called ‘lady in red’ the food was delicious and the atmosphere was relaxing I really had a great...

This restaurant made the best first impressions! Hosts are friendly, the food is delicious, the presentation is beautiful, there is a good selection of drinks, and the dessert is delicious. I can't thank our runner Savvas enough for the wonderful service I received from him...

Been for a couple of days holiday in Manchester and visited this restaurant for a night meal. Food was lovely and the service was really excellent! Was served by NICO and really looked after us the whole duration of our stay in the restaurant! Made...

Been there for a meal and as it was our first time Niko has recommended what to order and we really liked it. Nice atmosphere and really friendly staff. We’ll definitely come and visit again! Highly recommended! Thank you Niko!

Food was really disappointing, ordered a variety of things from the menu and have to say there was only 2 dishes which were enjoyable. The sushi is not good from here - agree with other reviews that it’s to a similar level of that of...

Our group were really looking forward to celebrating our hen at Firefly unfortunately we were extremely disappointed by the service, food & prices. Firstly, we do not mind paying a price for good food and drinks but the portion sizes and quality of the food...

The venue is lovely, the hostess was welcoming and the food was delicious. HOWEVER - the service was dismal. The food was first taken to the wrong table and offered around, once we alerted the waitress it was ours there was no apology, the order...

We visited firefly yesterday and it didn’t get off to a good start at all. We’d actually left earlier than we needed to however traffic in Manchester was awful due to road closures. We called just before 6 (the time we’d booked for) to explain...

My daughter and I went for brunch. We’ve tried many of the restaurants in Spinningfields but none that we like better than this one. Great menu, attentive staff and very good value for money. Highly recommended

Amazing food and service from el and Natalie ! 10/10 Halloumi popcorn is insane and defo worth a visit just for that !

Myself and two friends visited whilst a 30% off promotion was running, safe to say I wouldn’t be running back here. Bottled water was eye wateringly expensive, completely unnecessary for the large glass bottle. What’s up with tap water? Initial server was quiet and not...

The food is great but £9.90 for two bottles of water Is excessive. Tastes like tap water and the bottle was dated 2021. I would recommend the food 100% and the service but this would put me off in future.

Me and my girlfriend went to our first Valentines day together. We are greeted by friendly staff and our server Nico was really great! Made sure our tables are cleaned and drinks are phenomenal! Food was great too! Nico made sure that we are looked...

Went for a meal with friends and the food was amazing as well as the server Nico, he was very attentive and we we’re very looked after! Thank you, will deffo come back! 👌

We came to Foodwell to celebrate my friend’s birthday. The vibes of the place are amazing. Really good music, but the food was salty. Our server Oliver was charming, always with a smile on his face.

After one of my friend recommendation finallyi have visited Foodwell on saturday Great vibe lovely sushi and outstanding service. Omakese and fallen angles delicious

Really disappointing attitude towards allergies. We pre-booked and when booking advised of allergies within our party, upon arrival once making the staff aware of allergies a member of our party was asked to show their epi-pen as proof of allergies. Bit of a strange request...

Food was amazing and the night was made extra special by our server Nico! He was amazing and so friendly

I am a regular customer to this restaurant. Recently I have seen some poor reviews on here that don’t reflect how serious this restaurant represents its self. I myself have suffered with food allergies for many years. This restaurant understands how allergies should be treated....

If you have any allergies, intolerances or special requirements simply don’t bother going here. I visited firefly Manchester for a meal and drinks with friends and I cannot explain how disappointing our visit was. Upon entering we were seated and asked if anyone had any...

Excellent Choice of food and beverages. Staff were attentive and polite. I had the Aussie Beach Breakfast which was brilliant and filling. We also ordered the Coconut Katsu Childrens meal and my son left a clean plate. I would definitely recommend this place when in...

Came for Saturday lunch with friends and loved it! Was feeling a little healthy so went for the vegan breakfast with poached eggs 10/10! The cocktails were great! Will be back!

What a great night went with friends for a birthday bash we thoroughly enjoyed ourselves. The food was amazing and the desserts to die for. The staff took good care of us and made my friend feel really special just what you need on your...

5* all round. Food, service and atmosphere all excellent. Definitely a favourite for a Saturday night!

Really nice staff, food was reasonably priced and super yummy! Make sure you only order what you can eat as unable to take away left overs. Staff were nice enough to pop out and get take away contains on this occasion. DJ playing at lunch...

Food was delicious. I had the Aussie breakfast, popcorn halloumi and mango ribs. 10/10 very accommodating for our group of 9

Lovely place to celebrate birthday lunch with friends. Staff were lovely and friendly, food was amazing and great sized portions for the price, would deffo recommend and come back again,

Arrived for a drink with the mrs, very polite door staff, greeted by a guy called Jake who sat us down with a drinks menu suggested great cocktails to try, all really nice, although we didn’t eat the food at tables looked exquisite 👌🏻. Great...

Came for dinner with friends and family. First impressions of the venue was spot on, vibrant atmosphere, good music and just a nice looking place! The server Jakey-Boi (as my sister called him) was very attentive from the moment we sat down. We asked for...

Avoid like the plague if you have any allergies or intolerances, or just avoid in general! Never dealt with staff like it, having to prove I am carrying my epipens, having 4 different staff members come over and question me on my allergies, then having...

Literally all the reviews below about poor service are exactly spot on! Terrible from the minute you walk in the door. No friendliness or warmth. Drink order came quite quick but Waited about 15 mins to take our food order. We ordered a couple of...

When we arrived the lady on the door did not greet us, we assumed this was because she was busy, however nobody else greeted us either. When we were finally acknowledged, we were silently walked to our table and handed menus. We had booked for...

Me and my boyfriend visited here for our anniversary meal - the decor and overall atmosphere was lovely but the service was average and the prices were not. There was extremely limited items from the menu and no apology. One of the main reasons we...

Previously visited on several occasions and were looking forward to a family birthday Sunday lunch. We were a party of seven and had to prepay a deposit of £20 per head. On arrival we were shown to our table. It took 15 minutes to order...

Disappointed with the service. Book for Sunday dinner at 3pm, sat down order drinks to then be told they’d ran out of Sunday dinners. Then told us they ran out of sushi and rice. Ordered food, my side of broccoli came as a starter! Then...

Was really looking forward to coming here during our stayin Manchester. When we arrived we were shocked my the sheer volume of the music... it had more of a club vibe and we couldnt hear ourselves over the music. The food was extremely poor and...

Visited this venue for lunch with my partner, I was very disappointed by the standard of food- it was very plain and some Of my dishes dishes were missing. I had to ask several times where they was; by the time they arrived I had...

Couldn’t fault the food however staff and other guests ruin the experience, very pretentious, not welcoming , extremely loud and guests all give rude glares if you do not adhere to typical ‘Instagram’ look. Would not come again in the evening

Really disappointed after looking forward to visit Foodwell. I went for brunch. Food portion was really small and food quality wasn't great at all. Paid an extra £2 for some toast. An overpriced meal. Felt like I was ripped off.

We booked the bottomless brunch at foodwell after seeing an advertisement for the 'Christmas brunch' which included mulled wine. When we arrived it took over 10 minutes for the waiter to take our order, and we were told that they were unsure why mulled wine...

Visited On Saturday in a large group for a friend birthday. The food was delicious and the atmosphere was unbelievable. We all loved it !!

Wow !! What a place !! Amazing vibe and fantastic food. Excellent service, extremely friendly & knowledgeable staf. DJ was on point !!

Having visited once before and been very happy with our experience we came along again with friends, only to be disappointed. we found the sunday menu underwhelming and limited . we eventually chose a variety of small plates which all tasted lovely however i do...

One of the best nights I had in Manchester. The venue is amazing, food was great and the vibes unreal. Booked for next week !!

Service was quite slow to begin with - we had to wave down the waiter several times for more drinks. However, all the staff were really friendly! Food was incredible and you get a huge amount of it. The DJ was very good as well,...

Small plates bring best value and flavour to our tastebud. Had a fantastic meal with my friends. We opted for small plates (about 8 between us). We had deserts to share. Everything was lovely from start to finish. Would go back in a heartbeat

Came to firefly on Thursday evening for bottomless sushi. Drinks constantly flowing all night - our waiter was fab! The sushi was amazing - the best I've ever had, and atmosphere unreal. Great music and vibe, thank you!

Came here Saturday night. 8pm booking food and drinks for four of us. It was my second time here so kind of knew what to expect. Door service was excellent. Very quick and efficient. Had the wagu burger and the loaded fries. Which tbh was...

Been here several times at different times of the day and night. Atmosphere is always electric with guest DJ’s and acts usually on at night and weekends. The quality of the food and drinks are always amazing and really well priced. The staff are so...

Came here few time already and loved the food and the atmosphere. The decor is spot on and the music was great especially as it swapped to night time.

£300 MINIMUM spend for a “drinks table” to be sat on a restaurant table in the middle of everyone eating their meals. 6 of us travelled down from Liverpool especially to visit firefly as it looks fantastic on Instagram. What a disappointment it was. We...

Went to Foodwell for a Saturday Bottomless brunch with the girls whilst on a city break. Really beautiful restaurant. Amazing service, really attentive friendly staff, our glasses were never empty! We ordered a variety of the food included and shared everything - was all delicious....

Arrived with a group of friends for a birthday celebration. Table was booked for 9pm. Was told it was being cleaned & to go wait at the bar. After asking a couple of times, we finally got seated at nearly 10pm!! Food then took ages...

Came to firefly for a birthday meal. Absolutely fantastic service - especially as one of my friends has an intolerance to lactose and they couldn’t have done more for her. The food was absolutely sensational with a fab atmosphere! Will definitely visit again.

Me and my best friend came here for brunch and experienced the most incredible service. Especially Vlad went above and beyond to make sure we had a fantastic time - You can tell when someone genuinely cares about their customers and we felt so looked...

We booked a table for drinks here, and you could only book a table for drinks after 10pm so we did, paid £140 for a table, at 00:35am the music went off and we got rushed out we couldn’t believe it if your looking going...

Came to Foodwell / Firefly for a girly lunch prior to having a bit of retail therapy! Welcomed warmly upon entering in to a beautiful pristine environment oozing with ambiance. Drinks and food were excellent and made all the better by our fantastic server ‘Cam’...

Went for bottomless sushi and drinks. Food well left us waiting 40 minutes for our table which was prebooked. We then had bottomless sushi and cocktails. Firstly, despite being advertised as bottomless cocktails, we were told it was bottomless drinks not cocktails, we then had...

I went out with my friends and my sister for some drinks. We are all very respectful and we’re very polite to the staff. The price of Café patrons (shot) weren’t on the menu so we asked the waitress who said they were £4.50 each....

Four of us visited tonight for dinner after I visited one week ago and rated it, hence retuening. The food was great, as were the drinks, absolutely no complaints. It's the management that lets this establishment down. It took over ONE HOUR for our food...

Nothing wrong with then food, wasn’t out of this world but still enjoyable. The service on the other hand was abysmal! We had to get someone’s attention for every single drink we had (we had 4 rounds) we also had to ask for the dessert...

The Operations Manager was full of sass, zero customer service. We came as a large group and were told on the phone about the 50% offer. She accused us of lying about the offer when the reason for visiting was precisely for this reason. With...

What was meant to be a time for our team to bond after a long time away from the office and new team members starting. We tried to book online but experienced issues with the booking system to which we called the restaurant. We had...

Food was lovely and came out quickly considering we were in a large group. However the experience turned sour when the bill arrived. We had solely booked based on an available 50% discount and had mentioned this discount when we booked on the previous day...

I went to Foodwell with 8 of my colleagues today and the food was good.However this was overshadowed by the shocking service from management. We booked on the phone due to an internet issue and were told we couldn't have the 50% discount as it...

Myself and my friend (ages 23+24) visited Manchester for the weekend from Devon. We had seen Firefly (name of the restaurant in the evening) reccomended and advertised before coming here. We booked 3 months in advance for 6pm on Saturday night and were looking forward...

The decor is lovely and although the food we had was nice, the service and attitude of the manager was not what I would expect. It’s understandable that when somewhere is busy, a limit is put on the time you stay at the table. However,...

3 of us went for the bottomless brunch on saturday afternoon. The venue is beautiful, food was really nice, and the waiter (sorry didnt get his name) was great, very friendly and attentive and kept coming back to top up the proseccos.

One star is for the environment, which is lovely, and another for the delicious hash brown, which was sadly only a mouthful in size. Should have guessed this place would be ridiculous when it described itself as ‘mindful’ food. No idea what that’s supposed to...

Your host Shell was amazing and sorted out our issue with your door staff brilliantly. She is a real credit to your bar!

Amazingg! I never leave reviews but went to firefly for my brothers 21st and had a fab time. Friendly staff, great service and a good vibe! Even gave us a birthday platter water over hearing it was 21st! Will definitely be coming back :)

From start to finish my evening at foodwell - firefly was the best! Shel, the host were amazing on the night helping me with the finer details for my partners birthday and making it so special. The food was amazing and the atmosphere was the...

The food that we had at Foodwell was nice. It tastes good, was well presented, but overall was overpriced for what it was. SERVICE The service was the worst thing about Foodwell. Firstly, for those that care about COVID-19 and want there to be good...

Went for breakfast with family. Hadn’t been before, we were all really happy with everything.We sat in a lovely outdoor space, great service and excellent food. Quiet when we got there , Sunday morning, soon got really busy. Do go there

Nick was an excellent waiter and really accommodating. I had an issue with my cocktail (it was my mistake) and he sorted it out really quickly and made sure we were happy!

Really impressed! Such a good experience. The customer service really was top notch, you can tell they are trying so hard to make it an excellent night. Shell the hostess was very professional and our server was also top dollar! We had the Wagyu burgers...

Had a lovely experience, all the staff were really helpful, especially Natalie! I explained I’m lactose intolerant and was brought a full allergy menu, and any questions we had were answered. Food and drinks were so good, and really well priced.

Highly recommended. Food & Service is amazing. Perfect atmosphere for nights outs with friends & casual family dining.

Came last Saturday with my family and it was such a delight! Great food, amazing service from Jeliza, and overall it was just a fantastic experience especially in light of everything that has happened in the past year, it was great to be out again....

Nice place, the decor is spot on, greeted well, table was ready promptly as they were very busy, music was great especially as it swapped to night time, we were looked after by Shell, who with Dennis, made sure our groups was catered for and...

While on my trip in Manchester, booked this place to have croissant and pain au chocolat ( which looked lovely in the photos seen from foodwell) only to be told once arrived there,  that it is no longer available as an option on the menu....

The waitress was extremely rude, suggested that certain drinks were out of our “price range”, then expected us to pay a service charge, hardly received any service