Flo's Baps in Aberdeenshire

Had lunch here on a cold wet day. There are a couple of pavement tables but it was not a day for sitting outside. The soup was ideal and very tasty. It was noticeable that the staff were exceptionally helpful towards customers with mobility problems, going outside to help one person out of a car and through the door. Very heart warming.

We were passing through and so pleased we stopped and found your café. Your daughter makes the best scones I have tasted in years, and the flap Jacks were delicious. Some great gifts and art, in the gallery. Hope to return in the future.

Travelled 2 hours after reading reviews about this cafe - which seemed like an idyllic place to take my mother for coffee and cake, bit of scenery and a day out. Checked winter opening times which advised opening at 11:30 on Sunday - We arrived slightly early and enjoyed a short walk. We decided to go back to car when THE cafe had not opened by 11:50 - when at the car we saw a lady open the cafe - so excitedly made our way over. I asked the lady if the cafe was open for coffee to which she replied "it is but the kettle takes an hour to boil" and she walked away. Very disappointed. Had the opening times stated 1pm -- there would have been no issue. However no explanation or apology given.

This deli shop in delightful Ballater has got a good assortment of cheeses, some olives and pickles and a selection of pantry food: jam, honey, marmalade etc The cakes look delicious and the fresh fruit and vegetables were very appetising. The building is amazing and the shop windows invite you to walk in. We will try the smoked cheese we bought from you.

Visited to have a look around and some lunch. Plant options are very limited. Was mostly disappointed with one member of staff in the cafe who coughed & sneezed over the cakes and drinks and was having very loud inappropriate conversations. It’s a shame because the other ladies were very helpful and polite.