Fletcher’s in Stirling

A very poor experience in terms of food quality and service. It certainly didn't live up to it's claim of "equisite dining"...where we would.."Indulge in a culinary journey".(unless the destination was mediocrity). We were there as a group of about 14 in a private room for the xmas menu and we had eaten here the previous year also, when the food was OK, but not great. This year it was much poorer. The scallops were absolutely tiny! The cod was NOT cod, not sure what it was but as someone who has worked in the UK fish industry for many years, it was most definitely not cod. The same happened last year when it was a bass or bream fillet (also called "cod" on the menu) but was quite tasty so I didn't mind so much then. This time it was a fish with quite soft and tasteless flesh. We had to chase some drinks orders several times as they didn't appear, sometimes eventually turning up after about 20 minutes. The sticky toffee pudding was on freezing cold plates, which made the sauce cold and sponge barely warm...just about room temperature. One sticky toffee pudding that was ordered with vegan ice cream didn't appear until we had chased it a couple if times and everyone else had finished. We won't be back next year. Perhaps we should have complained more at the time, but it's supposed to be a fun time, not one when as well as chasing food and drinks, we have to moan about everything and kill the atmosphere.

As you walk in the door, you are instantly met, greeted with a smile and to those who drive, they make sure that you register your car for the free parking. The setting is unbelievable and well decorated. Tables are clean, there's enough space to move around, everything you need is readily available and staff are most helpful if there is something you need. The wide range of courses and meals, offers a little something for everyone and we had no complaints regarding anything throughout our visit at Fletcher's. The atmosphere was perfect for lunch, everyone had a great time and whether you're going out as a business or as a festive-family treat, you are well looked after. I could not rate Fletcher's highly enough but would definitely recommend for anyone curious. 5/5!

Stayed overnight with a friend. Great value for money, really friendly staff, very comfortable bed and room great. Had the full Scottish Breakfast and it was lovely. Great location and will definitely return and try the restuarant for lunch or dinner

Popped in for some Sunday lunch after a walk! Dog friendly table in the bar area for our furry friends. Service was great, staff were very friendly. Food was good! Would return.

just now We had booked our Christmas meal at fletchers I was traveling through from Glasgow so decided to look at booking a room All I wanted was a place to rest my head after hopefully a great Christmas night out I got so much more From check in to check out service was amazing . Room was so much more than I was expecting . Fletchers have thought of everything with all the small quality details adding to a fantastic stay … I would absolutely recommend with great location and parking …. Keeping doing what you are doing an absolute Gem and will absolutely be back Thank you for looking after me ! X

A great restaurant with a good choice of excellent food

Was visiting Stirling and decided to go here for lunch based on the good reviews they had. Can honestly say I have never been more disappointed in a restaurant before. We ordered off the market menu (2 courses for £16.95 with a £3 supplement for steak). I am gluten free and there was limited starter options for me and none that I liked as I am quite a fussy eater therefore I just wanted a main but was told i could not do this, therefore I just ordered a starter anyway. No one came over at all throughout the whole meal to check if our food was okay (despite the fact that my starter had not been touched). Ordered steak frites for main and the steak was very poor quality. Ordered my medium and came barely cooked, when i complained and sent it back it came out completely over cooked and the chips had gone cold from sitting on the plate. Despite the fact we had sent our meal back the waiters still did not even come past to ask if it was okay. The steak was awful quality - just fatty and chewy and had no taste. When asked for the bill we were told they had taken discount off the food but no apology was made. Bad food and even worse customer service definitely won't be back.

Came here for dinner, it was absolutely delicious would definitely recommend. We had the scotch egg and Cullen skink for starters, and then the haggis, neeps and tatties, and the balmoral chicken for main. Would recommend all of these dishes! The service was also brilliant. Would eat here again.

Great friendly environment with good service and excellent food and comfortable bedrooms highly recommend 👌

A little gem of a place, great room, fantastic food & the nicest friendliest staff, so relaxing & 3 mins walk to town centre. We will definitely return & would highly recommend. Karen

We have just been for dinner/late lunch food not cooked chicken and chips for child half cooked. I have ordered pasta with chicken and never eat a chicken that was that old that it was bron in colour when I advised waitress she said she will speak to manager at the end that have taken £2 off my bill no apology from manager will not be back. Food was always great but not rhis time. Will not be back as horrible customer service and disgusting food 😑

Great place, food was adequate however the atmosphere was a little loud.

Nice staff. Pretty restaurant and food was good. I thought there would be more breakfast choices but was good. Room left a lot to be desired. Felt empty (repaired holes on wall, no wall decor at all...go opportunity to cover up repairs), bathroom was a little icky (mold around tub/shower hairs in tub) and worse for wear (dated and chipped/worn old furniture, stains on floor and sheets) Hardest bed I've ever slept on. Was ok for 100£ a night but wouldn't stay there again.

Been a few times for food, lunch and dinner. The staff are very friendly and helpful. Food has always been lovely.

I want to make special mention of Stuart (from the restaurant) who made us feel so at home - he really looked after us and was so kind and thoughtful in helping with our boys and ensuring we had a nice dining experience at Fletchers. Actually, all of the staff at Fletchers were so accommodating - outstanding service all round - highly recommend.

Very clean, spacious room, very friendly staff. Very decent restaurant in all respects, I highly recommend

We were extremely impressed with Fletcher's. It was walking distance from the train station. Beautiful building. Rooms were big, clean, comfortable bed, amenities were good and breakfast was included. Their restaurant was fabulous. We made dinner reservations and since we had a room, they gave us a prime table. The service was outstanding and the meal delicious! We were on a 33 day UK trip and this place was one of the best accomodations. The room was very affordable as well. Highly recommend!

Had lunch with some friends. A really friendly attentive staff. Good menu choices. Scallop starter was delicious. Lovely delicious mains. Would definitely recommend and will be back soon Great place for lunch can't wait to try dinner

First visit, but I'll definitely be going back

Das Frühstück können wir hier absolut empfehlen. Man hat einige gute Optionen, die Qualität und der Preis stimmt. Dazu kommt ein freundliches Servicepersonal. Wir konnten auf dem kostenlosen Parkplatz des Hotels/Restaurants unser Auto stehen lassen, um die Sehenswürdigkeiten der Stadt zu erkunden.

The staff were very friendly. My food wasn’t anything special though - average at best. The pasta was either very over cooked, or just cheap, as it was falling apart on the fork. Food didn’t take too long to come. Cocktail was nice. Unfortunately would not return as the food wasn’t the best.

We booked for an over night, and also booked dinner in the restaurant. The food was excellent at both dinner and breakfast. I particularly enjoyed my Venison dish at dinner. The service from all the staff was excellent and the room very comfortable. Only one slight down side is that some of the pubic areas as you enter via the back door are a bit tired and could do with a lick of paint.

Paige was our server for the evening and she was polite, friendly and so incredibly helpful. The food and atmosphere were excellent! If you go you must get the venison. Amazing selection of drinks! I will be back and I suggest you go as well.

The staff are welcoming, dinner was good - our server was pleasant and the food tasty. Our experience with the room was less good. We had asked for a twin room but were given a double bed and a sofa bed. The sofa bed was like sleeping on coals. Awful! WiFi was very patchy and not reliable.

WiFi is not usable - too many breaks in service. Noisy location. Guest bed awful - the mattress is not fit for purpose. Helpful staff. Decent food.

Did not stay at Fletchers, but the food was exceptional. Scallops were PERFECT! both my wife and I enjoyed our dinners here more than anywhere else we had eaten in Scotland, and compared to prices elsewhere I thought this was a great value.

Only went to the restaurant but atmosphere, food, staff, and cleanliness were all great. Definitely recommend :)

Fantastic hotel and restaurant right in the heart of Stirling. The room was very good, spotlessly clean, large with a bath and shower. Good bed, excellent service. What's not to like?!

Great service, very friendly staff. Food was delicious. We were not rushed at all and ended up having 3 courses. Will be back

Arrived in Stirling in the evening, ravenous, and ordered the Cullen Skunk, followed by the venison. Good food, but if I'm being picky, the dauphinoise potatoes could have been a little softer and creamier. The Cullen Skunk was delicious and the venison was a succulent, tender and gamey. Service was delightful, welcoming and unhurried, Slightly let down by TV on the wall. Will visit again!

I was at Fletchers for an afternoon tea, given to me from a friend. It was absolutely delicious, everything freshly made. The staff were so professional and friendly. The Atmosphere was lovely and we both enjoyed it so much. I would totally recommend Fletchers to anyone looking for a meal or afternoon tea .

Excellent we were a large group. Very good food and really friendly service. Many thanks

My wife and I had the pleasure of dining here recently for an afternoon tea for two - had an amazing time. Great location - very handy for nearby parking. The restaurant is a wonderful relaxing environment - I could’ve sat there all afternoon if I could’ve got away with it! The staff were lovely, very helpful, brilliant service. Top marks very well deserved! 😊

Great food and friendly service.

Went for brunch, firstly food was heavenly!! I had the Halloumi stack and my partner having the chicken and waffles. Must say he is a very picky eater and everything was prefect and well accommodated. Service was great. Visited a few times and always look out for Pauline as she is so helpful and so bubbly! Overall brilliant 🤩

We had the Sunday lunch. It was just okay, nothing special. The beef was a bit fatty and chewy. Definitely had better for the price. Wouldn't go back for it.

My husband and I always make a point of visiting Fletchers whenever we are in Stirling. We booked a table online which is advisable as it is usually very busy especially on a Saturday night when we visited. Food and service were faultless and we are never disappointed. Keep up the good work we will hopefully return soon!

Our meal was amazing, and our server, Georgia, was fantastic! She was warm and friendly and attentive to our needs, It is clear she understands customer service and made our overall dinner experience a pleasure, Our group is more than happy to give her the highest recommendation and wish her the very best,

My friend and I went for brunch and it was delicious. Staff were very attentive, friendly and helpful. We will certainly return. This is the first time I have had brunch, I have had lunch and dinner which are also delicious. Will be back soon!!

The food was slightly above average, but the service was excellent.

We were a party of 6 for a 21st lunch. Meal was ok, nothing special. Had to send back luke warm soup. The venison was dry and tough, the gravy congealed as if it had been sitting under a heat lamp for a while, service was very slow. The staff were friendly. Disappointing.

We stopped here for the restaurant. It was not busy so were seated without a reservation. Service was very good and friendly. You can park in the lot and they will note your license plate to keep from needing to pay. The menu had a good variety, and kid options were available. Husband got poached eggs and loved them. Chicken burger was pretty good. Would definitely recommend a stop here for lunch!

You choose, you lose (because of the many great options of the menu you inevitably miss out on), but we were very satisfied with the choices we made. I especially recommend the Katsu Chicken Curry. We arrived too early for pur reservation, but they quickly made a table ready for us anyway. Very kind staff, lovely experience, and also a great playlist during dinner 😊

Excellent food, amazing kids area, great staff

Good size room very clean and good shower would stay here again if in the area

Had high tea followed by cocktails absolutely brilliant

Had fish and chips at the restaurant. Not bad but not the best, fish ok, chips too dry/hard. Service was good. Place could benefit from an update (get red of plastic plants/flowers) and some air conditioning.

Varied menu, good food, a bit slow to the table but overall good

Very nice restaurant and attentive and polite service. The food was tasty, but the prices were slightly above average, but nothing scary and worth it. The only negative comment would be regarding the carpet on the floor, which is not recommended for a place that serves meals. It's worth a visit.

This is a review for the restaurant. We had the chateaubriand for two. While the steak was great, the things that came with it were not up to mark and sort of ruined the good steak. The chips tasted like reconstituted potatoes, and the steak sauces were tasteless, and you had to pay extra for the steak sauces! The 'chive and truffle sauce' tasted just like melted butter diluted with water; the peppercorn sauce wasn't any good either, and very thin. Service was good when they came around, but I had to get out of my seat to look for a server to get me ketchup and mayonnaise so that I could make the chips more palatable. And there was no one around even at the bar. I had to walk around the restaurant to find anyone, and it wasn't even that busy. I was frank and told the waiter the steak was very good but the chips were average and the sauces were bad. Not a bad experience, but not worth what was paid for.

Enjoyed my time here. Restaurant food was great and served was attentive. Would definitely come back.

Fantastic meal served by lovely staff. We arrived as a walk-in on an exceptionally busy Sunday evening. We had to book and come back in an hour, but nothing was too much trouble. Food was beautifully cooked and tasted delicious. Your staff are a real credit to you. Thank you.

The food was good but too expensive for what was served. The staff was very friendly and nice.

Super friendly staff, very tasty food!

I thought we were mad going from Edinburgh for an afternoon tea. Had a lovely day out but Fletchers was first class staff couldn’t be more attentive and the food was amazing. Would do it again.

A lovely ladies Lunch Thank You.

Had lovely lunch Excellent menu Great service

Amazing service, super friendly staff (I had the pleasure of meeting Neil and Jamie, who were both superstars!) The burger and chicken lover parfait were particularly tasty! Would highly recommend if you happen to be in Stirling!

Birthday treat from my daughter and partner excellent meal and beers

Never stayed here. Always visit restaurant when in Stirling. Until now.

10 of us went there for lunch today for the first time. I found it a very enjoyable meal as I think did the rest of the group. Easy access for me from Stirling railway station.

Food and service are great. Very modern food with clean flavors

Fantastic as always. In for a birthday meal and service excellent. Really appreciated the patience staff have with kids, the kids menu is excellent such a treat to have a good quality kids menu. Wide range of options for vegans and meat eaters alike! All staff fantastic.

Here for dinner with family, food was lovely, dining room is really nice and the staff were very friendly.

My sister and I ate here yesterday. We booked in advance which we recommend as it's a busy place and you wouldn't want to be disappointed. We received a warm welcome and felt at home straight away. The food was excellent and service was fast too. We loved the ambience and would recommend it to anyone.

Had dinner here with my partner. Staff were fantastic. Perfect level of attentiveness. The food was good, and atmosphere pleasant. Would definitely recommend.

Stayed here for four days, lovely room and ensuite.Room cleaned daily, Staff helpful,great atmosphere in dining room. Nothing seems to be a bother staff always willing to help. Thanks. Ample parking at rear of building.

Visiting family Stayed 5 nights Very good restaurant Great rooms with great beds Very close to city centre and station Really good and helpful staff Loved our stay

We stayed one night while attending a concert in Stirling .Situated near the main areas of Stirling and car park on site.Check in was smooth and lovely welcome from the lady on reception.Rooms are nicely decorated and spotlessly clean.Breakfast was well organised and plenty to enjoy .We had a late night drink on return and chatted to the friendly barman Stewart .All staff were lovely and we had a very pleasant stay.

Great stay , great staff (Jamie especially !) tried as a random weekend away , really enjoyed ourselves ! Have a cocktail!

I booked a private room for a family reunion. There were 18 of us. The room was just the right size and nicely prepared. We didn't have to choose our food in advance which was helpful. There was a three course menu, reasonably priced and all the food was excellent. Drinks were also reasonably priced. Service in the room and at the bar was friendly and efficient. We had a great time and would recommend Fletchers.

Place was lovely, staff were very professional and polite, especially Nicole and Emma, food was lovely, you were not rushed,

We are just back from an overnight stay at Fletcher's. We were there with friends - three couples meeting up from different areas within Scotland. It was excellent - we couldn't fault it in any way. We ate in the hotel -- lovely food, relaxed atmosphere, not at all rushed and great service. Just the right balance between friendly, chatty but not over bearing. It was the same again at breakfast. We were served by the wife of one of the brothers who own the hotel (sorry we didn't get your name) Our rooms were good too - they are spacious with a reasonable sized bathroom and well equipped. Excellent value for money and would definitely recommend.

Visited as part of a group of 7 today. It was a busy lunch and we were welcomed into a lovely table. Attentively served our drinks and order taken when we were ready. Our party had a mix of pastas, ciabattas, sides and burgers. All served hot and enjoyed by everyone. The chicken pasta I had was full of flavour and piping hot. I was so full that I had to turn down a dessert but enjoyed a prosecco instead. All the staff were really lovely, as always. Usually been for breakfast but this was a nice change. Great to see a restaurant busy in Stirling. Prices are great for being right in the city. Highly recommend and look forward to returning with family next🤩 forgot a photo or two as we were enjoying our day so much.

Stayed here for 2 nights B&B. Could not fault anything. The rooms were spotless with a large comfortable bed. Had dinner on first night. Food and service at both dinner and breakfast was excellent. Staff were extremely welcoming, friendly and polite. Will definitely return and would highly recommend.

Just back from a two night stay . Lovely big room with two comfy chairs and a great shower. We ate both nights in the restaurant beautiful freshly cooked food....delicious And breakfast is absolutely lovely . All the staff are just so helpful and friendly. Thankyou all.

Stayed overnight and had dinner at the hotel. Staff were all lovely, very accommodating and friendly. Food was amazing. Will visit again.

Stayed one night in the hotel and had our evening meal there. The restaurant was relaxing and the staff were so friendly. My husband had the katsu curry which he said was lovely. I asked the the Sunday roast and it was so tender. Our breakfast did not disappoint. Well cooked and tasty.

The food was excellent. The service by Neil and Fraser made our dining experience and stay outstanding. Will def be back.

Lovely overnight stay at Fletchers and dinner with my lovely wife. The rooms were lovely and clean and well presented. We received a glass of fizz on arrival and some chocolates. We had a lovely dinner in the restaurant and the service was great and very prompt. The balmoral chicken was delicious and my wife enjoyed the BBQ chicken burger. The candy floss martini and Drumstick cocktails are definitely worth a try. I would definitely stay here again.

Had our afternoon tea here today, great selection and plenty to share between us. Well worth a visit if you are in Stirling.

1 st class experience for our Valentines Dinner. Thank you to Jaimey who looked after us from the minute we came through the door. The food was amazing but the service topped it off.

Absolutely amazing place fantastic service very friendly and clean we stayed overnight had afternoon tea then dinner and breakfast in the morning outstanding all meals were superb will be back

First time in Flechers. Out for Valentines dinner. Food was amazing. Fraser our server was fantastic .. defo will b back

Very small portions for the price was very disappointed didn’t expect that for breakfast just a bunch of tomatoes and pepper am sorry personally wasn’t happy and don’t think I would go again

Stuart and Fraser looked after us tonight the service was so friendly and sharp we couldn’t have asked for better in front of house. The food we started with haggis bonbons and then botte had the highland venison, compliments to chef it was beautifully cooked....

Good location and the staff so friendly and welcoming. Decent sized room with plenty of complimentary tea/coffee and biscuits. Breakfast was included I had the full English which was a good hearty one and also included fruit juice and a tea/coffee. Will definitely be back....

Had a fantastic stay here over the weekend. Dinner was lovely as was breakfast both days. Staff very friendly and welcoming. Would highly recommend

Les chambres sont superbes, spacieuses et bien équipées et le restaurant est très bon, le service est très bien je recommande

Amazing food and atmosphere, Lovely waiting staff as well! Will be visiting again!! A great place to visit on a trip to Stirling!! Highly, Highly recommend!! 😊

Highly recommend Fletchers. All staff we dealt with were very kind and helpful and friendly. Our room was large, spotless and very nice. The breakfast is great. We also had dinner on both nights of our stay and everything we had was delicious. The tempura...

Excellent food, brilliant staff. We will be back

Had a lovely wee overnight stay at this very pleasant hotel.Large bedroom,comfortable bed,lovely fizz and chocolates, friendly staff.,free parking.

Arrived for Sunday Roast. Friendly enough staff but food was awful. Roast beef was tough, cauliflower and broccoli cheese was served up as a side although not on the description provided on the menu, Yorkshire puddings were heavy and chewy, no horseradish sauce available. All...

Great location in the centre of Stirling. We had an overnight at Fletcher's and we will definitely be back. The room / bed / shower and food was great. We had first class service from all the staff and the front of house Manager was...

Lovely brunch today at Fletcher's

Had an overnight here. Rooms were lovely and cosy, great bathroom with a fab shower. Had a meal, which was really lovely and the cocktails are amazing. Brilliant full Scottish breakfast to set us up for the day. Lovely friendly staff and in a fantastic...

I would highly recommend the dining experience at Fletcher's. The food was fresh and tasted amazing. The staff were friendly and the service excellent. Very reasonable prices. We will definitely be making a return visit. Sadly forgot to take photos of the dishes.

On the surface Fletchers seems like just a restaurant but if you give it a chance you’ll come to realise it is in fact so much more. A culinary delight, the warm ambient lights made us feel instantly welcome, like being at the cosy home...

Went to Fletchers as a group of 14 friends for my 40th birthday lunch. Everything was great and we were really well looked after. Especially by Eilidh who made sure we had everything we needed (not easy for a group this size) including help sort...